complementary laundrymat

laundry was free, great since i needed it

the breakfast, the pool and our hotel room suite

room service food was subpar

we were not asked about hilton honors, given wifi instructions, asked about our stay, etc

wasn t clean, wi-fi didn t work, and there was a hole in the floor in the laundry room!

laundry facilities very inexpensive which was a bonus

nice flat screen tv and strong wifi

it was very good room service. they have good breakfast

whoever manages the property is doing a great job, as everything in room works and wifi didn t drop once

location was great. clean. friendly staff. having laundry was nice.

we just allow kids to run up and down the hallway raising all hell late at night and go into the gym and slam

has a small pool, which was perfect for my young kids

i didn t use gym and pool but was next to our room

i like that i wifi and was able to work in my room. staff was pleasant and helpful.

breakfast and laundry.

gentleman that ran the breakfast in the morning during my stay is absolutely amazing

clean comfortable beds room service every day with new towels

am traveling with a small pet

no hot breakfast

free laundry, breakfast and dinner

laundry facilities weren t working well.

free self-service laundry right next to the fitness center

room with kitchen, the holiday decorations, and the complimentary breakfast, snacks, dinner, and laundry

free laundry!

this tru hotel could modernize their laundry procedures imo

it's popular so the parking lot fills up at night, but there's always a space

there's a cereal and fruits available 24/7 no need to go out at night especially when you have kids, they loved

there's a cereal and fruits available 24/7 no need to go out at night especially when you have kids, they loved

breakfast or shuttle due to pandemic

had a laundrymat near by

the room was next door to the laundry, but there was no discernable noise - i'm a light sleeper and slept well

we were rather rudely told it wasn't available, then they put us in the room right beside the laundry which was

complaints, but it would be nice if they had a laundry room

some of the same issues seem to continue: not enough handicap parking (3 spots is not enough), wifi despite

no plastic bag for laundry

room was located near lobby/laundry so very loud in the morning

room on the first floor was directly across from the laundry/staff room and the morning chatter was a bit

small rooms, we were on first floor by laundry and dining room and heard everything going on

which was located across from the loud laundry facility

also has a gym, laundry room, and convenience store for snacks

fireplace wouldn t turn on then when it was on wouldn t turn off.

may have read it wrong but the pool was supposed to be inside ud83dude14 i did love the gym and wish they make

breakfast only goes until 930, no inside pool, construction.

lighting in our kitchen of the suite was not good (very yellow, not bright)

in the laundry room, there was no soap or dryer sheets in the vending machine

there was only one laundry facility available

entry path into parking lot is bumpy

kids from 9 pm to after 11pm jumping and running around

kids liked the board games in the lobby

hotel very new. had laundry facilities

parking was ample

well lit. big parking lot. clean and well maintained

bunch of kids running up and down the hallway and the stairs that was adjacent to my room

hot tub and pool

the pool was great for the kids, location to our event was great

the reason i took my kids there was for the heated pool and that was a bust

close to dinosaur bar-b-que and the bar strip, made for an excellent group road trip.

love the pool and gym

love the pool and gym

there was a brochure with a map of the lay out of the hotel to find the pool, etc

the wifi on my phone only worked in the lobby

have stayed here before and like having a kitchenette

breakfast and pool

thought we were getting the other side of the hotel, but ended up in the extended stay side with kitchenette

it is very near the highway and has gym, laundry, ice machines

this place also includes a gym, laundry facilities and free breakfast

wifi

the breakfast in a bag was very well done

staff, lots of place to park our truck and trailer, quiet surroundings

big and laundry room

on our first day windows are really old - really very very noisy in the night parking expensive laundry

bathroom shade could not be lowered, giving those in the ice/laundry room a nice view into our bath spaces

laundry facility

breakfast buffet is a bonus with great options available

horrific near the laundry room and gym

we were by the laundry room were the washed the linen

free breakfast was so so

the kept blaming to many ppl in the hotel using it and some kind of car show took up most of the parking lot on

breakfast bar was just ok.

by walking from the center, breakfast included, coffee 24 hours, room cleaning every day, coins laundry inside

laundry was a welcome surprise

breakfast included, laundry facilities, large comfy room

there are coin operated laundry room and exercise room

cleanliness: the room was very clean facilities: the facilities were great even had a laundry for customers to

and fresh; comfortable bed; kitchenette; handicapped accessible with elevator, coin-operated laundry; helpful

no coins available with the reception staff to use at the laundry room

on-site laundry was super convenient and easy to use and continental breakfast was good

laundry machine took my money and did not work

we used the coin laundry in the basement and there is also a small gym and conference rooms downstairs

of the building & the leed certification, so close to food, walking distance to museum, easy parking, great

necessarily a negative, but just take note that there is no bar or restaurant at this

parking on site and good wifi service

very nice front desk staff as well as the folks working behind the lobby bar very friendly

convenient location to syracuse university, easy parking, comfortable furnishings.

laundry facilities here as well

the hotel does not have a laundry service

the gym has great exercise equipment for a hotel along with free weights. bring your music

i had room 163 and they put a family of 5-6 small kids right beside us in 164 with many rooms they could have

location is about a 20 minute walk from the dome but they also provide a shuttle.

not too bad for a 2 star! i got to do my laundry!

parking was just outside room so easy to transport luggage and other things

the parking was great, we got to park right

clean and big room, private bathroom, good value,free parking.

plenty parking clean room

shuttle service to and from airport. also the breakfast

provided a nice selection of continental breakfast items

poor breakfast, dirty and hardly working bathroom, dirty fridge, crumbs of something on the

breakfast might as well be vending machines packaged pastries and bagels did have waffle iron but

no breakfast 2nd day and no elevator

the size of the room, the frig, on site laundry, etc

the laundry facilities and paper were free

we love staying here because of the kitchenette, laundry facility and it s close to everything

laundry room for guest use

is a double edge sword cuz laundry is a huge plus however the dryers were broken at first then after they were

the laundry room was warm. the air conditioner was not working and it could have been cleaner.

specifically chose this hotel for the laundry facilities

the rooms had a kind of smell which you get if you leave wet laundry cramped up for some time

shuttle driver was excellent

wifi didn t work too

laundry

a little more variety than just waffles and coffee for breakfast! but they were good

only thing it would be nice to have breakfast or full breakfast every day not only on

room beds , breakfast excellent lots of hot water but no handles on tub to grab on to while standing in shower

breakfast was good; make your own waffle, eggs, sausage

very nice place for pets. lots of areas to walk.

breakfast hours need to go later

i liked in my pet room there was a door to outside as well as a door to the hotel

rooms were clean, staff was friendly, free breakfast, and pets allowed.

this as a quick stop for the kids to sleep the night

guest laundry facility was good and appreciated

laundry facility on the same floor as our room was very convenient

place is ran like a really cheap prison coin operated laundry but no quarters on site and they pride themselves

smelt great, easy & convenient use of laundry on site, great breakfast, workout room, & super friendly staff

location, the hotel was clean. the team was friendly. the breakfast was good.

having free laundry and a kitchenette in the room

price of laundry detergent no pool

privacy,free laundry

they offer free laundry and staff was great

either included or at cost, though i understand it is an extended stay location and we had a kitchen, with our

looked a little worn, but they gave us a room to overlook parking where the car and boat were

there is no swimming pool

pool not open that s why i booked

i also enjoyed use of the fitness center

for the breakfast add more choices. add a blender to the kitchen.

clean, nice room. pool and fitness room were appreciated.

my kids loved the indoor pool

the pool and hot tub were nice for our kids.

pool and sauna not available due to covid guidelines

we couldn t get in the pool because it was dirty, and they had a baseball team there and the kids were going

it has roaches !! && it was laundryy in hallways

was totally overgrown, no continental breakfast, leak in the pool, laundry was laying in the hall

the complimentary breakfast was way better than what i thought it was going to be

it said the hotel was pet friendly which was great; however, no where did it say that there was a $25 charge

there’s a bar in the hotel with a pool table and also an indoor pool for the kids

the breakfast was very good and the bed was very comfortable.

even outside is the parking lot with loud cars and loud people

the provided wifi password did not work

breakfast okay -- liked especially the banana nut muffins. location was super.

would have preferred more selection options for breakfast.

tired rooms. dirty carpets. wifi was useless. always cutting out. untrained staff

rooms could be a little cleaner. parking area needs to be cleaned up.

the parking lot is also very dim was a bit uncomfortable to go to my car in the night

main thing i like about the property is the easy parking i don t have to walk a far distance to enter the

off, the hotel should update its pictures bc the building, parking lot, and rooms look nothing like you see

bar seemed underequipped in terms of ingredients required for basic cocktails, i

pool n spa are

huge pool

we ordered dinner with room service and it was excellent

there was a family reunion the night before with kids running everywhere but when we got to the pool at 7am we

selling coffee packets from vending machines in the laundry room is very tacky.

nice there are laundry facilities on site

the room was clean and open. i loved that i could do laundry.

i like that guests are allowed to do their own laundry right on the premises

it is a pet friendly hotel which means everyone has a dog

not maintained, did not even have quarters at the front desk for the laundry room

lots of kids running around playing on the elevators but i was a kid once so i understand.

no channel guide in room and wifi code given was accurate wifi wasn't great

the bar closed at 11, we would have liked to sit and watch the rest of the basketball game at the bar

it included drinks for certain times and had breakfast and a

laundry was coin operated only which required a trip to an atm down the road and exchange at the

their had to be 18 kids in it and 4 adults

the morning rush at breakfast - so we went elsewhere.

very comfy beds. easy and convenient parking. ideal for families.

parking

laundry services were very helpful

they had a pay laundry

if your gong to have coin operated laundry equipment you need a change machine or at least have quarters at

great pool and gym

pool. breakfast

attached laundry facilities great comfy beds really great staff shuttle service

would be great to have the ability to buy detergent in the laundry

floor above me must of had kids that loved jumping off the bed

the second morning there was a group of about 25 kids eating (great group of kids), however after they left no

restaurant at the hotel offers room service

laundry facility - guest left clothes in washer/dryer for hours after finish and hotel staff

the wifi works fantastic and you can do laundry and use a small gym

free laundry facilities

all the amenities in the small suite like refrigerator toaster electric stove and much more, laundry for the

large rooms, free laundry, full kitchen, nice breakfast

late check out was able to leave at noon. laundry on my floor.

the rite aid across the parking lot sold beer

door to outside did not lock, some trash around grounds, needs painting, carpets not super clean

late check out was able to leave at noon. laundry on my floor.

we have 2 show dogs we now travel with and the pet rate was now per pet, per night and brought the nightly rate

way floor in the room could have been cleaner and pool needs to be cleaned, otherwise nice place

we brought our kids there to go swimming and the pool was disgusting the hot tub was freezing cold , we had no

pet fee is too much, it was almost have the price of the room

the spa tub is amazing! and the room was beautiful. everything was better than expected!

front desk was not very informative with information about when the bar was open till or surrounding things to

was not enough towels at the pool or in the room and they were working on getting caught up on laundry

pool was good, great laundry facilities

my kids did enjoy the french toast sticks

, even kids didn t like it, does not feel private, need hooks for towels in bathroom or shelf for

the gym

having laundry available to dry bathing suits rates high on our list.

we loved the location, the pool and staff!

very clean. pet friendly

great breakfast options

love the pool and how clean the hallways was..

modern,clean, pet friendly, noon checkout, and kitchen with plates, silverware, etc

friendly staff. clean comfortable room. fully equipped kitchen.

beautiful room, great kitchenette, clean and comfortable.

the staff, pool, complimentary, breakfast, and parking

breakfast was great

no on-site laundry and peeling wall paper breakfast subpar

parking was easy and close by

service was very friendly and professional. wifi signal was strong and internet was flying

parking lot was a little awkward, but not bad

indoor pool and hot breakfast

i loved the exercise & laundry room availability

the house keepers on 307-309 area was helpful taking time to stop cleaning to give a few extra laundry bags

breakfast buffet had a huge selection for everyone, even the kids enjoyed it

there was a kitchen with no napkins, utensils sugar packets should have napkins in them

clean staff very friendly . liked pool and utilized fitness center

everything was good including the breakfast

we needed towels for the second night and we ended up getting gym towels as they no longer had bath towels

pet friendly a bunch of dogs !

also, horrible wifi

if i had any complaints i would say the chlorine in pool was a little overwhelming.

no onsite laundry.

were given a first floor room which is fine but as we left the lobby and passed the laundry area, there was a

breakfast was great. location is near everywheres i wanted to go.

paid for a suite with a kitchen that had no coffee packets, old and hard sugar packets, no salt or pepper

ud83eudd23 my kids enjoyed cold showers instead in our lovely bathroom (very cool shower doors btw

everything was good jacuzzi heated pool food

were allowed to go in the spa for an hour, but the girl at the front desk of the spa was very rude and curt and

to the restrictions of not being able to provide even a microwave in the kitchen area limits breakfast options

the snacks and breakfast was great

liked the location, coziness of the whole lower level and the fireplace adds a very nice touch!

this was one of the beautiful bed and breakfasts we have stayed in

location was ideal and pet friendly!

no quarters for laundry machine. dryer was rather weak, had to run it twice.

handy facilities - laundry, breakfast, park near room, inside room access, quiet location, handy access to

laundry facilities on site

no towels in the room, but the laundry room door was open so got them myself

good size room and bed. laundry only $1.25.

guest laundry was out of order

having facilities for laundry and a nice exercise room

wifi was spotty, the room could have used more lights.

pet area was not good, my small dog had to walk on the frozen parking lot, covered in salt and the

it went away a little while after i was in the room the bed was too soft for me but my kids loved

laundry room washer & dryer are ancient

pool and gym are great

breakfast was reasonable and the woman who took care of us at breakfast and also worked the bar and restaurant

nice breakfast at the restaurant

wish the pool stayed open a little longer

laundry was available to dry swimsuits after pool time so we could have dry suits the next morning

i was in the laundryroom one day and the coins were stuck and duane helped me out, he was both helpful and

my husband loved the pool.

bar is nice, sit outside on the comfy couches

did not get what my offer stated which was a 25 credit at the hotel and also an early check in or late check