the snacks and breakfast was great

breakfast was phenomenal but baked goods would havbe been fantastic

really isn't a bed and breakfast as breakfast was not served

location was ideal and pet friendly!

breakfast

everything was good jacuzzi heated pool food

were allowed to go in the spa for an hour, but the girl at the front desk of the spa was very rude and curt and

having facilities for laundry and a nice exercise room

guest laundry was out of order

there is free parking and decent continental breakfast, delivery and take out options too

wifi log-in could have been communicated better at check-in (it is fine print on the key envelope,

location, pet friendly, cost

laundry room washer & dryer are ancient

the hotel is still under construction but the rooms were very nice and breakfast was awsome

the wifi connection was weak and intermittent.

in the restaurant did their best to accommodate for breakfast, the manager was working with a brand new staff

water pressure, elevator placement to parking lot handy, amazing pool

i was in the laundryroom one day and the coins were stuck and duane helped me out, he was both helpful and

laundry was available to dry swimsuits after pool time so we could have dry suits the next morning

everything. excellent location. staff was great. bar clean and matt was personable.

did not get what my offer stated which was a 25 credit at the hotel and also an early check in or late check

and, i had given a good tip for the room service

the laundry proved to be very helpful this trip and they provided free detergent

the room, lobby, and surrounding parking lot were clean

we will be back again and joked with the day staff about saving us a parking space

first night we were there the parking lot was full, and had to park across the way in a dirt area that had no

breakfast was lite, cereal, waffles or toast, but juice and coffee were available

this place also includes a gym, laundry facilities and free breakfast

it is very near the highway and has gym, laundry, ice machines

got there and the room was freezing cold, smelled like cigarettes, around the spa tub there was black mold and

was clean, comfortable & had everything that we needed, including breakfast

wifi was poor

breakfast and laundry.

great pet friendly hotel.

it was a very well kept hotel. clean and accommodating . had indoor pool.

00 pet fee when other hotel chains are $20

kids loved the pool

we were by the laundry room were the washed the linen

horrific near the laundry room and gym

had a gym and a pool

outdoor pool breakfast bar

was the breakfast the best ever

went to irish bar across the street

pool was closed ud83dude25

i stayed here years ago and had a great time. my kids loved it and the amenities were great!

love the pool and gym

bar wasn't open cause there wasn't much occupancy there wasn't a shuttle to bring you places and

good value, spacious rooms, good enough breakfast, excellent central location.

great front desk staff and breakfast.

additionally, our room happened to be facing the irish bar across the street so you could hear belligerently

the wifi on my phone only worked in the lobby

breakfast could have been a bit better esp re fresh food.

on our first day windows are really old - really very very noisy in the night parking expensive laundry

laundry facility

bathroom shade could not be lowered, giving those in the ice/laundry room a nice view into our bath spaces

big and laundry room

the breakfast was nice, it was quiet for a downtown hotel. very close to what we wanted to see.

late check out was able to leave at noon. laundry on my floor.

we have 2 show dogs we now travel with and the pet rate was now per pet, per night and brought the nightly rate

updated lobby, great parking, easy to navigate to and from.

access, large room with a kitchen

in the room worked properly, remote, tv, wifi, shower

laundry was free, great since i needed it

complementary laundrymat

we have four kids and we were all very comfortable

kids above our room - dragging chair across floor late at night

came to syracuse for a college tour at syracuse university but got into town too early so we requested early

location was great. clean. friendly staff. having laundry was nice.

the bar was convenient with food options as well

parking wasn t very secure and not on hotel grounds

the staff and the room was awesome. has a pool and a great outdoor area.

hotels bar menu is very limited with options

there are coin operated laundry room and exercise room

plenty of plugs for my devices, good internet, good desk for working, good lights, good laundry machines, ice,

breakfast included, laundry facilities, large comfy room

cleanliness: the room was very clean facilities: the facilities were great even had a laundry for customers to

by walking from the center, breakfast included, coffee 24 hours, room cleaning every day, coins laundry inside

laundry machine took my money and did not work

on-site laundry was super convenient and easy to use and continental breakfast was good

the room was spacious and clean. the laundry facility was also very nice.

we used the coin laundry in the basement and there is also a small gym and conference rooms downstairs

no coins available with the reception staff to use at the laundry room

parking is limited

free parking and wifi

lots of parking available with no extra fee

free parking and wifi

breakfast parking gym the bed was very comfortable

laundry facilities here as well

the hotel does not have a laundry service

was cold heat did not work, had to move my kids to another room at 1am and they had zoom classes at 7 am room

and the rest of our stay was great i’m assuming the sixth floors where they put all the college kids and that

no microwave or fridge, with kids it s hard

wasn t clean, wi-fi didn t work, and there was a hole in the floor in the laundry room!

laundry facilities very inexpensive which was a bonus

wifi seemed to cut out frequently.

breakfast but i know it was unavailable because of coronavirus.

bed, big room, great shower pressure, lots of choices at breakfast, great location and incredible staff

laundry facilities weren t working well.

room with kitchen, the holiday decorations, and the complimentary breakfast, snacks, dinner, and laundry

free laundry, breakfast and dinner

free self-service laundry right next to the fitness center

free laundry!

this tru hotel could modernize their laundry procedures imo

breakfast just doesn t substitute for your usual fare, but it s understandable

if you have kids with you, dont stay there

was slightly chaotic with the shuttle pick up as my message via booking

great location close to the airport. the breakfast and the gym were great

the room was next door to the laundry, but there was no discernable noise - i'm a light sleeper and slept well

we were rather rudely told it wasn't available, then they put us in the room right beside the laundry which was

complaints, but it would be nice if they had a laundry room

had a laundrymat near by

the airport shuttle was my primary reason for staying at this hotel

room was located near lobby/laundry so very loud in the morning

t as clean as i wanted so i cleaned it myself and the laundry room didn t work and my son left his phone in

room on the first floor was directly across from the laundry/staff room and the morning chatter was a bit

the dryer in the laundry room was out of order so i wasn t able to do my laundry

which was located across from the loud laundry facility

in the laundry room, there was no soap or dryer sheets in the vending machine

there was only one laundry facility available

the pool and cleanliness of everything was great

head chef took great pride in his breakfast, he greeted everyone and asked how we enjoyed the food and took

don’t offer free breakfast

also has a gym, laundry room, and convenience store for snacks

free parking which can be parked near your hotel room for your convenience

breakfast was excellent

fireplace was an added bonus to a great room.

great shuttle service to the train station

hotel very new. had laundry facilities

tub, how ever there was loud music people yelling and what appeared to be drinking while having kids in there

breakfast was excellent but they should get almond or soy milk for coffee

the kids liked the pool an i liked the spa

hot tub and pool

not too bad for a 2 star! i got to do my laundry!

parking was just outside room so easy to transport luggage and other things

convenient long-term parking for $15 per week

plenty parking clean room

the parking was great, we got to park right

laundry facility on the same floor as our room was very convenient

smelt great, easy & convenient use of laundry on site, great breakfast, workout room, & super friendly staff

place is ran like a really cheap prison coin operated laundry but no quarters on site and they pride themselves

guest laundry facility was good and appreciated

the pool being open but i understand cause of covid

the size of the room, the frig, on site laundry, etc

the laundry facilities and paper were free

said he could not stay in the fitness facility very long, as the room is connected to the laundry area and the

is a double edge sword cuz laundry is a huge plus however the dryers were broken at first then after they were

we love staying here because of the kitchenette, laundry facility and it s close to everything

specifically chose this hotel for the laundry facilities

the rooms had a kind of smell which you get if you leave wet laundry cramped up for some time

the laundry room was warm. the air conditioner was not working and it could have been cleaner.

she talked to my grandson about the pool, she offered us the shuttle services to the airport, she made sure we

i wish there was more information in the rooms. ex. hours of the pool. hours for breakfast.

it was the worst, and believe me, when they read this, they will know and blame it on unruly kids deciding to

very nice place for pets. lots of areas to walk.

had asked for a pet friendly room for my medical service dog when we reserved the rooms but were told none were

com and the hotel, my pet coming was left off the reservation but they gave me an upgraded room

plus there was not pet deposit so bringing a pet with you is not a expensive task

was not enough towels at the pool or in the room and they were working on getting caught up on laundry

pool was good, great laundry facilities

gorgeous, clean, new and great amenities like free laundromat and pet perks.

very close to our kids home.

the pool was a bit murky and cold.

having laundry available to dry bathing suits rates high on our list.

indoor pool--water was warm; great breakfast

of particular note was the morning breakfast

how it was clean and quiet and pet friendly.

gym too small & don't mention free breakfast instead snack bar

laundry

a little more variety than just waffles and coffee for breakfast! but they were good

how clean it was. breakfast

i missed breakfast, it ended too early at 9 am

breakfast was good; make your own waffle, eggs, sausage

it has roaches !! && it was laundryy in hallways

was totally overgrown, no continental breakfast, leak in the pool, laundry was laying in the hall

it feels a little isolated and the parking lot could be more well lit

the only thing that was a bit disappointing was the load of garbage that was all over the parking lot and the

views of the hotel from the parking lot were rather worrisome, as the building is quite run down

the front desk was wonderful, they kept the pool open later without my even having to ask for my kids, he was

didn''t like the long walk from the parking lot to the elevators

hotel has a nice bar and restaurant

the omlette bar was very good though

my sons loved the pool and the breakfast