the pool was also disappointing, but glad you had one for a quick exercise dip

no wifi provided paid was extremely slow and very annoying.

the location was near alot of places,free breakfast was nice and offered alot of choices

pool was not very clean or well maintained. breakfast leaves something to be desired.

close to good restaurants and bar across the street

by walking from the center, breakfast included, coffee 24 hours, room cleaning every day, coins laundry inside

breakfast included, laundry facilities, large comfy room

there are coin operated laundry room and exercise room

laundry was a welcome surprise

plenty of plugs for my devices, good internet, good desk for working, good lights, good laundry machines, ice,

there's no breakfast and pool close too early

the pool was nice and warm and opened until 10pm

i stayed here years ago and had a great time. my kids loved it and the amenities were great!

the view of the room was very bad and the pool needed to be cleaned.

the kids really enjoyed the science museum

on our first day windows are really old - really very very noisy in the night parking expensive laundry

bathroom shade could not be lowered, giving those in the ice/laundry room a nice view into our bath spaces

big and laundry room

laundry facility

full kitchen but no pans

we used the coin laundry in the basement and there is also a small gym and conference rooms downstairs

on-site laundry was super convenient and easy to use and continental breakfast was good

no coins available with the reception staff to use at the laundry room

the room was spacious and clean. the laundry facility was also very nice.

laundry machine took my money and did not work

location was great. clean. friendly staff. having laundry was nice.

pool table. place looked great. room beds and pillows very comfortable.

fitness room came in handy. comfy bed. pet treats in lobby were great.

kids were transported by decor and comfy beds

the hotel easily accommodated our two labs, without a pet fee and on the first floor

the hotel does not have a laundry service

laundry facilities here as well

no microwave or fridge, with kids it s hard

i had room 163 and they put a family of 5-6 small kids right beside us in 164 with many rooms they could have

smelled like mildew and walking in smell of marijuana didn’t realize college kids lived in the same

parking on site and good wifi service

necessarily a negative, but just take note that there is no bar or restaurant at this

lots of parking available with no extra fee

great addition with the bar and food

large room, very quiet, bar and breakfast available. rooms bright and well appointed

laundry was free, great since i needed it

complementary laundrymat

clean, great breakfast, love the bar and the fountain in the lobby. staff is very friendly

friendly staff. beautiful lobby with bar and fireplace. the breakfast was great.

give up the free happy hour for free faster wifi especially coming from out of country with young kids

t as clean as i wanted so i cleaned it myself and the laundry room didn t work and my son left his phone in

room on the first floor was directly across from the laundry/staff room and the morning chatter was a bit

small rooms, we were on first floor by laundry and dining room and heard everything going on

which was located across from the loud laundry facility

no plastic bag for laundry

there was only one laundry facility available

in the laundry room, there was no soap or dryer sheets in the vending machine

the pool was open and my kids loved swimming

very noisy, kids running up and down hallways until 3:00am.

they offered kids eat free with adult purchase in the hotel restaurant

this tru hotel could modernize their laundry procedures imo

hospitalities, shuttle service,convenience from the airport to name a few.

the lobby has coloring and games for kids

nice tv with hbo, good wifi internet

and big, breakfast typical us hotel, staff very good, location very convenient, big parking, gym very good,

we were rather rudely told it wasn't available, then they put us in the room right beside the laundry which was

had a laundrymat near by

the room was next door to the laundry, but there was no discernable noise - i'm a light sleeper and slept well

complaints, but it would be nice if they had a laundry room

breakfast had waffles which is always nice and staff was friendly

hotel very new. had laundry facilities

size room with mini frig & coffee maker, great location to syracuse airport and university, free parking

the kids liked the pool an i liked the spa

well lit. big parking lot. clean and well maintained

pool floor gets way to wet when lots of kids are in there

smelt great, easy & convenient use of laundry on site, great breakfast, workout room, & super friendly staff

laundry facility on the same floor as our room was very convenient

guest laundry facility was good and appreciated

place is ran like a really cheap prison coin operated laundry but no quarters on site and they pride themselves

room was small, a cot was unavailable, because of covid the pool had to have reserved limited time frame ud8

also has a gym, laundry room, and convenience store for snacks

called ahead of time to make sure there was a continental breakfast the gym facilities were up and working and

parking was limited, especially for a large van but we did get in a bit later than planned.

i had reserved a room with a fireplace but the manager said that booking

the area is nice and quiet with plenty of free parking

was no internet when listed as free wifi

i liked in my pet room there was a door to outside as well as a door to the hotel

staff was very accommodating to our early check in request.

i didn t like that he kept trying to come up to my kids either

wifi wasn't working.

laundry facilities very inexpensive which was a bonus

wasn t clean, wi-fi didn t work, and there was a hole in the floor in the laundry room!

whoever manages the property is doing a great job, as everything in room works and wifi didn t drop once

room is clean with good wifi park at your door value for money definitely coming back

clean. great comfortable room. convenient location. nice breakfast.

not too bad for a 2 star! i got to do my laundry!

the room was clean and smelled nice. the inn offered wifi service. the room was cozy.

parking lot has enormous potholes

wifi doesn't always work

convenient long-term parking for $15 per week

laundry

free breakfast, large option

only thing it would be nice to have breakfast or full breakfast every day not only on

bathtub could of been cleaned way better we didn't use plus we woke up at 10am an no breakfast

how clean it was. breakfast

room with kitchen, the holiday decorations, and the complimentary breakfast, snacks, dinner, and laundry

free laundry!

laundry facilities weren t working well.

free laundry, breakfast and dinner

free self-service laundry right next to the fitness center

they offer free laundry and staff was great

privacy,free laundry

having free laundry and a kitchenette in the room

price of laundry detergent no pool

either included or at cost, though i understand it is an extended stay location and we had a kitchen, with our

was totally overgrown, no continental breakfast, leak in the pool, laundry was laying in the hall

it has roaches !! && it was laundryy in hallways

i was hoping for a bigger breakfast. but that's ok

breakfast was not breakfast

our room was right next to pool and 8am kids were in it screaming.

parking was not as convenient

outdoor pool was not open during our stay

the best part was the wood burning fireplace

person whom stayed in the room before me rag still on the shower upon checking into the room no pool worked no

i also like that it is pet friendly (although they charge $100 for pets which i didn t see when booking)

the pool area and the gym were nice and clean.

pool n spa are

the omlette bar was very good though

the outdoor pool area was amazing! loved lounging on the couches while the kids swam.

didn''t like the long walk from the parking lot to the elevators

the pool and hot tub were nice for our kids.

my kids loved the indoor pool

loved their outdoor patio and pool

thank god i had a double queen bed accommodation so i was able to sleep in the second bed the fitness center

clean, nice room. pool and fitness room were appreciated.

even outside is the parking lot with loud cars and loud people

the provided wifi password did not work

i wish they offered a milk alternative for breakfast.

gym equipment broken

great hot breakfast

no on-site laundry and peeling wall paper breakfast subpar

the wifi in my room was slow, disconnected frequently.

the room was clean and comfortable. the breakfast was excellent with many options!

good breakfast, pool was clean and warm, easy parking

free parking and wi-fi

unwiped biological stains, cigarette burns on tub, stale cigarette smell, weak wifi

the parking lot is also very dim was a bit uncomfortable to go to my car in the night

off, the hotel should update its pictures bc the building, parking lot, and rooms look nothing like you see

parking in handicap spots

i was not able to connect to wifi, but that was not an issue

poor breakfast, dirty and hardly working bathroom, dirty fridge, crumbs of something on the

continental breakfast had a nice variety and the coffee was good

provided a nice selection of continental breakfast items

shuttle service at 430am was also exceptional

very good breakfast. location to airport was beneficial.

nice there are laundry facilities on site

i like that guests are allowed to do their own laundry right on the premises

selling coffee packets from vending machines in the laundry room is very tacky.

the room was clean and open. i loved that i could do laundry.

more breakfast selections.

not maintained, did not even have quarters at the front desk for the laundry room

wifi didn't work the entire time i was there

lots of kids running around playing on the elevators but i was a kid once so i understand.

parking

none of the amenities were available, ie restaurant, bar etc

laundry was coin operated only which required a trip to an atm down the road and exchange at the

giving us a small credit but it ruined what was supposed to be a fun overnight excursion for our kids

i had a few un happy kids

i wish the pool was a little bigger but it was still a great hotel. my kids loved it!

part of the reason we picked this hotel was for the pool for our kids

the rooms had a kind of smell which you get if you leave wet laundry cramped up for some time

specifically chose this hotel for the laundry facilities

the laundry room was warm. the air conditioner was not working and it could have been cleaner.

the location & i especially liked the shuttle to/from the airport

have a shuttle to the airport which is only about a mile away - very convenient and they came to pick me

they had a pay laundry

if your gong to have coin operated laundry equipment you need a change machine or at least have quarters at

laundry services were very helpful

stay, pool and fitness center very nice and super clean

easy access to wifi, no hassle signing in

i liked that the hotel has a laundry room!!

laundry room for guest use

when we arrived there was free laundry facilities to dry off our soaked clothes and free coffee

the laundry facilities and paper were free

we love staying here because of the kitchenette, laundry facility and it s close to everything

the wifi works fantastic and you can do laundry and use a small gym

they have a laundry room on site and area to sit outside and cookout on their grill as well

large rooms, free laundry, full kitchen, nice breakfast

laundry facility - guest left clothes in washer/dryer for hours after finish and hotel staff

large suite, great location, clean, friendly, laundry facilities, breakfast included.

and the other grandma of them the children are 8 and 4 and we were given the closest room to the pool

hot tub was not working, our room service order was never put in we had to order outside of the hotel and never

elevator for entire facility, and it's between the pool and the lobby- so between the kids coming and going from

the pool wasn't available to use

way floor in the room could have been cleaner and pool needs to be cleaned, otherwise nice place

would be great to have the ability to buy detergent in the laundry

attached laundry facilities great comfy beds really great staff shuttle service

parking lot was little small but was able to get a spot

breakfast was great, scrambled eggs, sausage, yogurt, bagels, cereal, waffles, muffins and coffee

we were able to have a late check out and

the site says there is airport shuttle service but it does not say it only goes to 7 pm

the rooms were clean, breakfast was good and the front desk people were great

excessive pet fee compared to other hotels we stayed at on our trip

indoor pool, gym, bbq station outside the building

it was clean, quiet, and it had a good breakfast

no onsite laundry.

were given a first floor room which is fine but as we left the lobby and passed the laundry area, there was a

are under renovation putting a new bar and food venue, which is great

on location was expensive as hell but tasty and had a great vibe is you just want a drink at the bar solo

it’s beautiful, breakfast was great & coffee on the

breakfast and laundry.

clean, organized, easy and fast checkin and checkout, very good breakfast and gym 24 hs

the complimentary breakfast was very good and always filling

clean hotel, friendly staff, great variety at breakfast, comfortable bed!

courteous staff; clean rooms, hot breakfast, easy wifi

horrific near the laundry room and gym

we were by the laundry room were the washed the linen

didn't have breakfast, but it smelled awesome!!

i got the exact type of room that i booked and paid for, and appreciated the pet friendly policy of the hotel

i also really enjoyed the breakfast

this place also includes a gym, laundry facilities and free breakfast

it is very near the highway and has gym, laundry, ice machines

staff, lots of place to park our truck and trailer, quiet surroundings

isolated, and no wifi.

i would highly recommend this hotel for its great value, and although we didn't have our kids or grandkids with

i loved the exercise & laundry room availability

the house keepers on 307-309 area was helpful taking time to stop cleaning to give a few extra laundry bags

the size of my room. 2 double beds plus sofa and kitchenette

the pool room was a little noisy with other people on it but that is my only complaint.

everyone from the front desk to to the kitchen

breakfast was simple, but nice

parking lot and driveway very rough

lady in the lobby for breakfast was absolutely fabulous

was great, staff was super friendly, parking was close to entrance and the hotel was very family friendly

if i had any complaints i would say the chlorine in pool was a little overwhelming.

was not enough towels at the pool or in the room and they were working on getting caught up on laundry

pool was good, great laundry facilities

room was big ,it was set up nice loved the kitchenette the staff was really friendly , breakfast was nice kids

gorgeous, clean, new and great amenities like free laundromat and pet perks.

we come on kids winter break every year they love the pool , we like the free

having laundry available to dry bathing suits rates high on our list.

gym too small & don't mention free breakfast instead snack bar

close nice eatery s, 15 minutes to state fair, pool, hot tub, very nice hot breakfast included

this particular time i was in no hurry and was able to enjoy the breakfast and pool

loved everything the staff , the cleanliness off the room, the pool the facility , everything was

late check out was able to leave at noon. laundry on my floor.

everything, great friendly staff,great breakfast,and it always smells good when you walk in the building

door to outside did not lock, some trash around grounds, needs painting, carpets not super clean

in the room worked properly, remote, tv, wifi, shower

liked that it was a pet friendly facility

the dryer in the laundry did not dry our clothes

handy facilities - laundry, breakfast, park near room, inside room access, quiet location, handy access to

selected this hotel because they had laundry facilities advertised as we were travelling for days, with our

no quarters for laundry machine. dryer was rather weak, had to run it twice.

laundry room washer leaks and dryer dosent heat up

everything was good jacuzzi heated pool food

were allowed to go in the spa for an hour, but the girl at the front desk of the spa was very rude and curt and

location was ideal and pet friendly!

to the restrictions of not being able to provide even a microwave in the kitchen area limits breakfast options

breakfast

like to have had some more breakfast options

the snacks and breakfast was great

pool nice for the kids

the hot breakfast was a nice treat -- different offerings each morning. the bed was super comfy.

the staff is very friendly and helpful. the breakfast is very good.

nice indoor pool, workout room and being pet friendly, all combined to make this the best hampton inn ive ever

there is an indoor pool, my kids had a ball