no onsite laundry.

were given a first floor room which is fine but as we left the lobby and passed the laundry area, there was a

very comfy bed ! parking was close to our room .convenient walkway to restaurant.

the rooms are comfortable, the breakfast is fantastic, the staff is great, and the sports bar is a great

we didn’t have breakfast there but it’s great that they provided it

no on-site laundry and peeling wall paper breakfast subpar

free parking and wi-fi

service was very friendly and professional. wifi signal was strong and internet was flying

awesome breakfast and perfect location for what we came to town for

designed and made all of my clothes wet when i used it, the room was dated a bit, there was no gym, there was

smelt great, easy & convenient use of laundry on site, great breakfast, workout room, & super friendly staff

place is ran like a really cheap prison coin operated laundry but no quarters on site and they pride themselves

guest laundry facility was good and appreciated

laundry facility on the same floor as our room was very convenient

*we plan to use the pool & work out room next time (they looked clean & well organized) * the pet policy- our

very clean, comfortable. pretty decent pool and amenities. efficient and polite service.

the staff, pool, complimentary, breakfast, and parking

had called prior to booking about their shuttle to and from the airport because we had an early morning flight

the breakfast was nice a hot breakfast is what we enjoy for mornings so it was very enjoyable

breakfast was great, room was nice and clean, excellent stay.

free laundry if you bring soap

all the amenities in the small suite like refrigerator toaster electric stove and much more, laundry for the

laundry facility - guest left clothes in washer/dryer for hours after finish and hotel staff

large rooms, quiet, free laundry, continental breakfast.

large rooms, free laundry, full kitchen, nice breakfast

the pool, hot tub and free freshly baked cookies each night were my daughter's

unfortunately due to covid the pool and spa are limited and the restaurant as well

the spa tub is amazing! and the room was beautiful. everything was better than expected!

way floor in the room could have been cleaner and pool needs to be cleaned, otherwise nice place

didn t like that i didn t get to check out the pool

laundry was coin operated only which required a trip to an atm down the road and exchange at the

especially when we walked in to find 11 big kids swimming too and could barely get in

sufficient parking, hotel entry is strictly provided for hotel guests automatic doors are installed

my kids used the pool (no diving as its shallow and small, but clean

continental breakfast and swimming pool

huge pool

outstanding front desk and shuttle staff

bar was great

i stayed for 2 night no housekeeping to clean the room and i did not get towels me and my 2 kids used

the pool and hot tub were great and the breakfast so awesome

if your gong to have coin operated laundry equipment you need a change machine or at least have quarters at

they had a pay laundry

laundry services were very helpful

not enough towels in the pool.

great pool and gym

was a perfect stay with nice room with free hot breakfast in the serving and full speed wifi

my kids and i were bitten by bed bugs.

like that they were pet friendly

clean hotel, convenient parking, and friendly staff

was a perfect stay with nice room with free hot breakfast in the serving and full speed wifi

was totally overgrown, no continental breakfast, leak in the pool, laundry was laying in the hall

it has roaches !! && it was laundryy in hallways

hmm...that's a hard one. i guess that it had free wifi and a pool.

the wifi was horrible, one of us was able to log in after 1

it feels a little isolated and the parking lot could be more well lit

price of laundry detergent no pool

privacy,free laundry

having free laundry and a kitchenette in the room

they offer free laundry and staff was great

having free laundry and a kitchenette in the room

machine was broken for breakfast

gym equipment didn t work

would have preferred more selection options for breakfast.

great hot breakfast

breakfast was great

location, convenience, parking, ease of checking in.

easy parking and good location.

was unplugged,had a broken toilet seat,we got under the counters and plugged in the lamps,tv,wifi,fridge,coffee

the parking lot is also very dim was a bit uncomfortable to go to my car in the night

easy parking,good location.

selling coffee packets from vending machines in the laundry room is very tacky.

the room was clean and open. i loved that i could do laundry.

i like that guests are allowed to do their own laundry right on the premises

nice there are laundry facilities on site

connecting to wifi - had to call tech support in toledo for a manual connection on their end

not maintained, did not even have quarters at the front desk for the laundry room

should have stepped in and told kids to go get there parents or asked them to leave

breakfast, fitness room

breakfast was very good. lots of choices. the rooms were exceptional and very clean.

i really liked her personality as well as the other employee who came over to say hi to our kids

person whom stayed in the room before me rag still on the shower upon checking into the room no pool worked no

the breakfast was a real plus..bacon and eggs

looked a little worn, but they gave us a room to overlook parking where the car and boat were

needed a few days away from the kids and this was just great

outdoor pool was not open during our stay

wifi was not always reliable

clean, nice room. pool and fitness room were appreciated.

pool and sauna not available due to covid guidelines

clean, nice room. pool and fitness room were appreciated.

liked the pool for the kids, room was clean and comfortable

laundry

room beds , breakfast excellent lots of hot water but no handles on tub to grab on to while standing in shower

how clean it was. breakfast

i missed breakfast, it ended too early at 9 am

free breakfast, large option

attached laundry facilities great comfy beds really great staff shuttle service

would be great to have the ability to buy detergent in the laundry

the second morning there was a group of about 25 kids eating (great group of kids), however after they left no

parking lot was little small but was able to get a spot

nothing for kids, although my stay was very short so it did not matter much to us

the hotel does not have a laundry service

laundry facilities here as well

smelled like mildew and walking in smell of marijuana didn t realize college kids lived in the same

is not so easy to get hold of the airport shuttle, which is often not available

if you have kids and want to sleep, this is not the place for you

large room, very quiet, bar and breakfast available. rooms bright and well appointed

parking is limited

great addition with the bar and food

breakfast bar with nice selection of food

breakfast parking gym the bed was very comfortable

on-site laundry was super convenient and easy to use and continental breakfast was good

we used the coin laundry in the basement and there is also a small gym and conference rooms downstairs

laundry machine took my money and did not work

the room was spacious and clean. the laundry facility was also very nice.

and fresh; comfortable bed; kitchenette; handicapped accessible with elevator, coin-operated laundry; helpful

laundry was a welcome surprise

plenty of plugs for my devices, good internet, good desk for working, good lights, good laundry machines, ice,

by walking from the center, breakfast included, coffee 24 hours, room cleaning every day, coins laundry inside

cleanliness: the room was very clean facilities: the facilities were great even had a laundry for customers to

there are coin operated laundry room and exercise room

laundry facility

big and laundry room

on our first day windows are really old - really very very noisy in the night parking expensive laundry

bathroom shade could not be lowered, giving those in the ice/laundry room a nice view into our bath spaces

full kitchen but no pans

great front desk staff and breakfast.

good value, spacious rooms, good enough breakfast, excellent central location.

thought we were getting the other side of the hotel, but ended up in the extended stay side with kitchenette

very very small pool

breakfast and pool

went to irish bar across the street

there's no breakfast and pool close too early

the kids really enjoyed the science museum

and the pool closed early

love the pool and gym

location was great. clean. friendly staff. having laundry was nice.

awesome stylish hotel. amazing gym with new lifefitness machines. great pool.

we just allow kids to run up and down the hallway raising all hell late at night and go into the gym and slam

facilities were nice. live music was a nice touch. games were available for the kids.

very good room. large, new and very clean gym was great too breakfast was ok

laundry was free, great since i needed it

complementary laundrymat

easy to get to and free breakfast

room service was awesome, my kids loved it

best free breakfast we have ever experienced

not too bad for a 2 star! i got to do my laundry!

get the wifi to happen on my iphone, other than that, all the things that really mattered were great, clean

parking was just outside room so easy to transport luggage and other things

clean and big room, private bathroom, good value,free parking.

convenient long-term parking for $15 per week

very good breakfast. location to airport was beneficial.

offer a shuttle for free directly from the airport when you get in

shuttle service to and from airport. also the breakfast

shuttle service at 430am was also exceptional

shuttle service to and from airport. also the breakfast

specifically chose this hotel for the laundry facilities

the rooms had a kind of smell which you get if you leave wet laundry cramped up for some time

the laundry room was warm. the air conditioner was not working and it could have been cleaner.

shuttle driver was excellent

the staff and breakfast

we love staying here because of the kitchenette, laundry facility and it s close to everything

said he could not stay in the fitness facility very long, as the room is connected to the laundry area and the

the laundry facilities and paper were free

laundry room for guest use

when we arrived there was free laundry facilities to dry off our soaked clothes and free coffee

there was only one laundry facility available

in the laundry room, there was no soap or dryer sheets in the vending machine

kids liked the board games in the lobby

and comfortable room close to the airport great breakfast shuttle service to destiny mall drink

the pool and hot tub were very nice. the rooms were large and had kitchen facilities.

which was located across from the loud laundry facility

room on the first floor was directly across from the laundry/staff room and the morning chatter was a bit

room was located near lobby/laundry so very loud in the morning

no plastic bag for laundry

small rooms, we were on first floor by laundry and dining room and heard everything going on

this tru hotel could modernize their laundry procedures imo

the lobby has coloring and games for kids

parking good, wi fi good

the breakfast staff were also friendly and helpful the day staff organised our shuttle back to the airport and

the breakfast staff were also friendly and helpful the day staff organised our shuttle back to the

we were rather rudely told it wasn't available, then they put us in the room right beside the laundry which was

complaints, but it would be nice if they had a laundry room

the room was next door to the laundry, but there was no discernable noise - i'm a light sleeper and slept well

had a laundrymat near by

they made me feel at home thank you for the breakfast,airport shuttle and the flexibility in checking

hotel very new. had laundry facilities

i was a little bummed after my kids got all dressed for the pool at 6 to realize they actually open at 8

shuttle

lots of parking spaces, could easily park my 15 foot

size room with mini frig & coffee maker, great location to syracuse airport and university, free parking

also has a gym, laundry room, and convenience store for snacks

we were not able to park anywhere near our room as there was not enough parking spaces

lighting in our kitchen of the suite was not good (very yellow, not bright)

259 smelled like mildew in the kitchen area

used the kitchen in the room, and it needed better cookware and utensils

wasn t clean, wi-fi didn t work, and there was a hole in the floor in the laundry room!

laundry facilities very inexpensive which was a bonus

clean. great comfortable room. convenient location. nice breakfast.

nice staff, clean, and lots of amenities like microwave, fridge, iron, hair dryer and free secure wifi

check out time is 10 but room service comes and persistently knocks on the door by 8:15, even when your activity

free laundry, breakfast and dinner

room with kitchen, the holiday decorations, and the complimentary breakfast, snacks, dinner, and laundry

free laundry!

free self-service laundry right next to the fitness center

laundry facilities weren t working well.

i loved the exercise & laundry room availability

the house keepers on 307-309 area was helpful taking time to stop cleaning to give a few extra laundry bags

clean, bed very comfortable, staff very friendly. excellent breakfast!

the kitchen food preparation worker is a very hard worker when it was really busy she was keeping

everyone from the front desk to to the kitchen

was great to have access to small bites through the bar for dinner

not enough parking for paying guests when the hotel is hosting an event

breakfast had many more chooses than normal, hot breakfast, cold breakfast, cereal, breads, fruit,

everything breakfast was great, pool was great

workout room was clean and breakfast bar was great

loved the pool

variety of choices at breakfast, the promptness of the staff, the pool, wifi and gym

variety of choices at breakfast, the promptness of the staff, the pool, wifi and gym

shower benches for handicapped people. hotel needs more handicapped rooms and parking spaces

doctor appointments (she lives 3 hours away), to excellent restaurants, and to a couple of casinos

breakfast and laundry.

they also provide pretty decent breakfast buffet

pet friendly

00 pet fee when other hotel chains are $20

stopped to get out of a winter storm and when we woke up to leave our car had been plowed in the parking space

there is a laundry room , very helpful if you are in a roadtrip like us

outdated facility ex. laundry machines

in room not working, light in laundry room not functioning , minimal breakfast-coffee,cold cereal, small packaged

didn t see any cameras in the back parking lot where i did park to be closer to my room

did not have a chance to eat breakfast but several people were enjoying it. centraly located.

we were by the laundry room were the washed the linen

horrific near the laundry room and gym

good parking

took out the pet fee on the day i arrived and then they took it out again, a month later

i also really enjoyed the breakfast

it is very near the highway and has gym, laundry, ice machines

this place also includes a gym, laundry facilities and free breakfast

the view from the room was a parking lot

was not charged extra for it as they are pet friendly

wifi

handy facilities - laundry, breakfast, park near room, inside room access, quiet location, handy access to

good size room and bed. laundry only $1.25.

no quarters for laundry machine. dryer was rather weak, had to run it twice.

was amazing, rooms looked and smelled clean, very close to gas stations, food, tackle shops, laundry mat,

it was near too good and gas and it had laundry and breakfast and ice on premises

was not enough towels at the pool or in the room and they were working on getting caught up on laundry

pool was good, great laundry facilities

,no fault of hotel and pool guy was there working on it ,however a little disapointting because kids were looking

do their crate shuffling, or whatever they were doing, in one of the neighboring empty business parking lots,

safety precautions they had in place specifically the pool it was nice that your family gets it for an hour

having laundry available to dry bathing suits rates high on our list.

how it was clean and quiet and pet friendly.

very clean, friendly staff, wonderful breakfast variety, good amount of outlets in room

there is a $57.50 pet fee they omit to tell you. it only had a shower not a tub.

love the pool and how clean the hallways was..