pool was easy to schedule and great

facilities, spa and restaurant.

there was a sizeable bump that made it dangerous for my kids to walk on

the cute and cozy bar hotel had live music during our stay

spa

the onsite laundry was very helpful

close to the laundry / ice machine.

wifi in the room was excellent

staff was great, dinner great, bar great, breakfast great, rooms really clean

good room, good wifi. good pool but do not like the barrier across the lengths. good bfast.

lost my laundry and did not want to cover the lost items

is perfect for a business stay and the drinks at the bar are really good

the customer service pool for kids

pool closed at 9pm

location, staff, lobby, free parking with ev chargers

also, i would have liked pay do- it- yourself laundry facilities, at least on the floor with pool and gym

refrigerator, microwave, or guest laundry facility

dining was from the restaurant down stairs and the food was very limited especially when you have kids and it

false advertising and my kids were quite excited to swim

provided only one room to have my kids with me

i don't know whether it was caused by laundry or hvac, but do not stay in room 622 if you want to actually

no laundry service.

they have guest laundry (washer and dryer) one site, which was useful for 1 week stay

they also have 24 hours self-service laundry machine

the laundry is coin operated (

put us in a noisy room and said there was nothing they could do because our room was above the laundry room used

staff in hallway sloshing water and filthy laundry around

the gym was nice, the main bed was comfy

room service wasn't great

clean room, gym, pool, breakfast options were perfect, in the right location to make our event easy to get to

laundry machines didn t work properly, one washer leaked water constantly, one didn t spin, one

laundry room was clean

laundry facilities were large and convenient.

was spacious, clean, and comfortable, with access to gym and laundry

positives: morning coffee, laundry facilities, workout room, nice area to eat or just sit and relax

the room smelled like stale wet laundry

could have been better for what i paid. no laundry service. room cleaning if you request.

the shuttle service on the thursday afternoon.

shuttle services is a plus

kids liked the

great breakfast, very attentive staff, clean room and very spacious suite

breakfast, bar & rooftop was excellent!

the accommodations were lovely (but we were in a suite and could have used some additional kitchen supplies -

well appointed suite. exceptionally clean and very modern. bar was great.

i only wished i was the perch area for putt putt golf was open but it is seasonal and was opening the day i

the laundry is not complimentary

dog mess in lift and laundry area

laundry on premises a plus

radiation laser beams shooting into my rm frm cars/trucks park

hotel got a really good location everything is close by and there is plenty parking spaces

the laundry area could use some improvement

laundry amenities was outdated and (2

also has coin-operated self serve laundry which is helpful in long

some times breakfast, internet laundry and location.

at night we heard machines from laundry room which was next to us

the akb bar downstairs has a great atmosphere

from the restaurant to the bar was also superb and had great drinks and food with amazing service

room service could use improvement. we are not accustomed to assembling our food!

love the bar and restaurant

the only two visible seemed zoned out and directed us to the bar tender to place an order

stayed here three times now and i love the fact that every room comes with the kitchen as well as laundry

thing that i feel as though i had to complain about was the reference never being on time and laundry costing

nice having laundry available to use which i did once

we have a full kitchen access to laundry facilities, gym and breakfast every morning

they are big mirrors in the wall and nice self laundry i would definitely recommend this place to anyone that

was no laundry room - just a laundry service and i originally thought i booked two queens but somehow got

i enjoyed my stay at this hotel. the cleanliness is my pet peeve and they met my expectations.

surprisingly luxurious rooms/bathrooms and an incredible gym on the main floor

clean rooms, 24 hour room service

great gym. comfortable beds. the bath products smell absolutely wonderful.

loved the 24 hr gym, with free laundry, free parking, wifi

good locaction and free laundry!

access to laundry and fitness center

to have a laundry room, but need some maintenance

outside area had grills and lots of seating for visiting, and they offered a laundry room at no

laundry supplies available on property for purchase might be useful, but it seemed like most people

i appreciated the convenience of the laundry services

wifi was not connected even though i entered my last name and room number.

breakfast could ve been open a bit longer and been easier to access

great kitchen facility and gym

would of liked to have some laundry done and a luggage rack.

good location. clean and well appointed. breakfast good and convenient.

was excellent, from the very helpful reception to the comfort of the room and the quality of the breakfast

no pool or buffet breakfast, but plenty of food options in surrounding area

queen beds) was nice and spacious with a tv that you can connect your streaming service to, free wifi, a pull

staff was welcoming and breakfast staff were responsive to any request

from the friendly staff who greeted us to the clean , comfortable rooms and delicious breakfast

when we first checked in our room, the room had a strong odor of cologne and sand all over the kitchenette

regarding the possibility of bringing our sweet, 18-year-old pup (how great that archer is also pet-friendly

breakfast ( although no chess )

breakfast & paying for laundry machine

their breakfast, swimming pool, free parking, clean bedroom with the kitchen, laundry with free dry, customer

waited quite a bit for laundry, the dryers were always taken or someone stuff sat in there the entire day

it was nice to have a small kitchen, although i did not use it, except for the refrigerator

every thing breakfast, location, staff, rooms, friendly environment.

the wifi that was complimentary was slow for tablets and gaming devices

had a pool

in addition, the room service was fast and efficient

the extra facilities were very nice (pool, gym and other amenities)

the kitchen staff was not very friendly.

quiet laidback atmosphere. convenient to the metro, with free shuttle service to and from.

kitchen with frig

breakfast was good. nice to have full kitchen too. was not crowded - sign of the times.

the breakfast was absolutely wonderful and the staff was friendly, helpful and attentive

perfect set up for our family of 5 with young kids

clean laundry room clean

next door occupants were using the outdoor railings for their laundry

laundry room was clean

clean room. refrigerator. microwave. great laundry room

great laundry facility, i would highly recommend staying here

honestly the free guest laundry. comes in handy during lengthy stays for work.

complimentary laundry and dryer for guests

appreciated the complementary guest laundry

room was clean and the staff was very helpful self serve laundry was good

laundry used to be free, but not surprised they charge for it u der new management

laundry room needs work hallways were not fresh or cheerful

not able to do laundry as paying for laundry was via an app which did not work as we had an international number

amenities included complimentary laundry facilities, which we appreciated since we stayed for six nights

washer unit issues: the laundry facility operated through the clear token app was extremely inconvenient

reception area, no lift working first night and no laundry facilities which was part of the reason we chose the

breakfast attendant was picking his nose while stocking the breakfast foods

no breakfast. the location was perfect. the sidewalk was walkable. .

both the location and the breakfast were great.

reliable wifi tv had only one channel bathroom door lock was broken and the door had to be prized

had specifically asked when booking about a shuttle

also enjoyed the gym with the tv news in the morning

perfect location, shuttle service to the metro

the gym floor padding needs to be fixed around the door as it is hard to open because it moves and

clean quite and breakfast love it

the gym and the area of the location

laundry room

laundry machines were free but spin on washer didn t work well and there was only one washer and

we chose hampton inn due to your no smoking and no pet policies

the breakfast choices were not the best, could have been better.

great breakfast

the guest laundry was unavailable.

was very conveniently placed within walking distance and the hotel even had their own guest laundry room which

good breakfast. large room. laundry onsite!

boring breakfast and old facilities ( especially laundry room)

rooms were ok, the location was good, they had coin laundry in the basement, which helped a lot

single elevator constantly had staff with dirty laundry in it

old flat screen tvs with no hdmi hookups for teen's ps4. no guest laundry.

and they do not have laundry on the premises, so i had to drive about 10 minutes to the closest laundry mat

gave us a room right by the laundry room, so not possible ti rest during the day

first room was on the front floor but we kept getting woke up around 230a by staff doing laundry

leave with gym and laundry facilities; large dining area and parking

cleanliness of room and friendliness of staff. laundry service.

the cleaning/laundry carts are noisy as the go by rooms in the morning.

very helpful staff. good laundry facilities.

laundry room / ice machine room , needs improvement !

you have coffee and tea 24hours a day free of charge, a great gym and even laundry room

it was advertised as pet friendly, the hotel was surrounded by no pet signs

breakfast was great

very clean, breakfast was one of the best!

liked the very well stocked kitchen area

truly is a fantastic hotel that has great location, easy breakfast buffet options, friendly staff and free secure

busy that evening and kids playing in the hallway in front of elevators on my floor twice; room and floor change

in room coffee is gross. indoor pool should stay open later.

the restaurant and bar staff were inexperienced.

pool/jacuzzi, fast room service, check in super easy and fast and checked in early, nice firm

in was marginal (inattentive staff), parking was inconvenient and challenging, access to the building confusing

grounds, nice gardens, loved the outdoor seating at the bar and grill

setting was beautiful. excellent fitness room and pool. on the weekend it was almost empty

restaurant was closed and i brought guests to the hotel; had to use the bar area for dinner on monday night with

not far from town center -- maybe 20 minute walk, 10 minute shuttle; - not far from metro either -- 20 minute

we liked the bar with

cleanliness and easy access to public transportation, via hotel shuttle.

the shuttle services were very

we were still utilizing the laundry room

so the next day came and i m taking my time getting my kids ready and the front desk kept calling up to the

crowdedness of the pool

we were disappointed the pool was closed but completely understood.

not enough breakfast choices

panera in lobby, free wifi, good bedding, large tv, nice bathroom

the swimming pool was nice , nice lifeguard and great for my sister and our 6 kids

room service people do not give extra towels or other toiletries as needed

i was concerned with the room service

the spa and pool were really nice.

location, little souvenir shop in the lobby, laundry

great location to shops and buses, hot waffles at the breakfast bar and clean rooms.

location, friendliness of staff, clean room, free breakfast and clean pool

location, friendliness of staff, clean room, free breakfast and clean pool

the swimming pool!

laundry equipment is old technology. washer wastes water and dryer takes forever.

brought my kids

had to ask about wifi and food

fact that my kids where strictly supervised by the life guard at the pool a parent can handle there kids at al

pool was closed

it has a restaurant and a rooftop bar but unfortunately during my stay the weather wasn t too much cooperative

from the front desk staffs to the kitchen staff for breakfast to their house keeping staffs

awesome bar by the lobby

one bar of soap in room

staff was excellent, roof top bar was top tier

breakfast was lovely, we really enjoyed it, especially my 8 & 9yr olds

the breakfast, was good

breakfast was excellent with various varieties for all age groups and location was warm and cozy

the breakfast was plentiful and very tasty. we were very pleased.

very good location. kitchen provides flexibility to cook than eat outside.

stayed here mid-trip, and they have free laundry facilities, which is very handy

kitchenette, the candlewood cupboard, the gym, and laundry

liked the free laundry services

no shower curtain no iron but it was listed the room had one no laundry basket listed that room has radio but

free laundry facility in the hotel

day that we planned to 'chill' at the hotel & there should be more than one washer & dryer in the laundry

the laundry room did not have anywhere to hang up shirts.

and beyond, free breakfast was surprisingly much better than any other i've had in a hotel and late check out

there was a wedding party staying at the hotel the weekend i was there with tons of kids

pool way to small. was told we couldnt go in. there were about 15 kids or more in the pool.

laundry room in building, kitchen in room and all dishes are free of charge

laundry room need sign to show price and vending machine can add detergent

very worn out; trash areas always overrun with trash; laundry room has mostly broken machines; 2 cleanings during

kitchen

to get wifi with real bandwidth cost 4

some laundry machines are broken.

it is great having a kitchen and laundry

we wanted to enjoy the pool, however there was a group there with several kids that were running, flipping into

the pool had an attendant/lifeguard on duty during the hours the pool was open

such an inconvenience and i didn’t find anything humorous about the situation especially with kids traveling

there is an on-site laundry, which used to be free, but is now $3 per machine

disappointed that there is, as far as i could make out, no laundry facilities (the hilton garden inn down the

no wifi for the entire stay and hot water was not so hot in the morning

wifi and in room movies did not work

room service showed up around

it's impossible to get an extra towel or a laundry bag

the pool was cloudy, the gym is rusty and outdated, the laundry room signs were incorrect

the rooms could have been alittle cleaner. the laundry room was filthy.

the extra amenities:pool, gym and laundry supplies or poster directions

laundry room was out of order.

very hot in laundry room

it was quiet, the food we ordered from the downstairs bar was good.

the nighttime restaurant bar has chicken wings and pizza - frozen pizza heated

so the next day their idea of cleaning was to haphazardly throw the bedspread up sort of like my kids did

location. bed. wifi. good dinner menu. good food quality. courteous and friendly staff.

great staff! loved the location. loved the laundry facilities!

some of the amenities such as the ice machine and laundry dryers were not in working order

laundry facilities don t have detergents

on weekdays, close proximity to public transportation as well as supermarkets; self service laundry and kitchenette

the laundry facility was useful, the breakfast good

had to pay for laundry

to expensive for the services you receive 3 i think this is not a hotel but a shelter 4 the guest laundry room

laundry room was not up to par

washing machine broken. gym equipment broken

quiet with good parking

tel number listed wrong address listed no construction warning no easy access for disabled or kids no breakfast

location, difficult to get to downtown washington dc unless you want to trave by a shuttle bus from gu/hotel to

they also no longer have room service and there is nowhere else to use a microwave

wifi was terrible.

take d6 shuttle bus in/our to the city

there is no breakfast, no room service, no laundry service

guest laundry (washer/dryer)

the place and was very pleased to find there was a laundry room

laundry took 48 hours and us extortionate

no ice bucket no plastic laundry bag room by elevator

the hotel services are very good, nice staff and it has a laundry room

good location and facilities (gym, laundry, breakfast, clean rooms)

i especially liked the laundry room, since we stayed longer and it was very convenient to have a place to wash

airport shuttle was prompt. loved the location, cleanliness, and breakfast options

they were always helpful, and the free shuttle service was incredibly useful for someone without a car, as i

gym was well equipped (although see below also) staff were really friendly and

hotel bar had a nice variety of drinks and bar food

excellent breakfast

breakfast and gym were great!

2 bedroom suite with kitchen, clean, spacious lobby/downstairs breakfast area with plenty of seating

everything else. especially breakfast and laundry room

no laundry because of construction parking is expensive

room had a good size, nice kitchen, shower worked well, friendly staff, close to the metro

the breakfast, lots of choices, breakfast area was clean, warm and welcoming, staff was friendly and

comfortable room. good breakfast.

the guest laundry was also a surprise

had washing laundry facility

the availability of laundry was not promoted

the suite. the bed. the staff. the free guest laundry. all good.

doing laundry was easy and i didn t have to pay.

the laundry was $3 a load, a bit pricey but i don't think the hotel controls that.

breakfast, free parking, well appointed and clean rooms, self-service laundry, and close to restaurants, and

the room noisy , the girl at check in didn t change the location of room beside laundry room

friendly staff, pool, fitness center, free parking, free coffee, great breakfast choices like cheese egg

breakfast spread, clean pool, adequate gym

the gym is amazing

spacious restaurant/interesting bar

no wifi in the parking garage.

the gym is excellent too

location in downtown bethesda, close to restaurants, kids museum and around the corner from bethesda metro stop

halls were narrow, cluttered with laundry & trash

free and ample 24/7 parking surrounding the hotel and on-site laundry room are a big plus

the staff are very friendly and nice laundry room available mall and transportation very close convenient for

, vacuuming the hallways and making sure the laundry room is always neat and clean

the laundry room is filthy it s woman s undergarments on the table and on the heater vent in the

was surprised by our room service delivery being in take-out packaging and not plated, but all was provided

the rooftop bar was at capacity when we wanted to go.

the bar and restaurant on the main level were very convenient, as well as offering good drinks and

brayden was an awesome bar tender

the bartender at the rooftop bar was extremely rude

laundry service; the items needed to be given to the reception desk in the morning, which was

my sheet was with the bloody spots which didn t come out after the laundry

nothing significant. laundry room hard to find.

has a laundry room

no laundry service of any kind

the staff was rude. the guests laundry was terrible.

laundry room dryer didn t dry our clothes, but the staff was kind enough to give me back the

laundry is quarters only and like $4 per load

and when i needed to do laundry, the front desk had no quarters for my to buy

room service that takes over an hour and you need to call multiple times

guest laundry was a bonus

also had a good laundry room, which i utilized

great location, everything worked, well appointed room, ok breakfast, nice staff, laundry.

broken television and untidy laundry area

laundry room half of machines were broken

i found this hotel because it had breakfast, free parking, a gym and laundry room

i like the laundry, the location, and free parking.

i loved being able to do laundry

lobby, kitchens area for breakfast was great

the room and breakfast

i really appreciated the free detergent in the guest laundry

guest laundry

great location. free parking. free breakfast. laundry available.

no microwave, fridge was broken, tv didn t show pics, no gym or breakfast as advertised

late check out on new years

tv didn't work, laundry facilities closed due to remodeling

no free wifi. due to floor renovations, the coin-op laundry was unavailable.

no we don t have that, no we don t offer that yes we have laundry on the 5th floor but you will

self laundry

our stay the staff are very accommodating, the breakfast, the clean room, the lobby, and the pool

laundry service would have been helpful

people were using the laundry room late night

having access to the laundry facilities was also useful

plenty of great restaurants offer delivery and there's a target on the next block and the laundry room was a

disliked that they do not have a pool , or a hot tub , not even free breakfast for all that $ we paying

value, laundry facilities, good gym.

bar was nice and the food was good

excellent breakfast made to order

could have been something offered as a free breakfast even if it is small

internet link provided by hotel had a link to order food, and accepted the order; however the kitchen was closed

the in-house laundry and kitchenette were convenient for a family

location, offering breakfast to go, gym open , laundry facilities, keeping up with the clean towels and garbage

different options for everybody, also loved the evening mixers, rooms were very clean, little kitchen was well

staff ever so helpful with directions and late check out

we had to ask extra bedsheets for the sofa bed for our kids and extra towels too

paying for breakfast and small pet fee is a lot

the pool and jacuzzi were clean and there were plenty of towels

no breakfast included, slippery pool floor, almost fell twice

i ate st the bar both nights and the food was excellent and so was the

the heater went out on the pool and jacuzzi was not clean.

need to have a laundry room

tv was very huge and wifi was strong

clean, modern, free wifi

bar staff was also excellent

near the metro - good service - the rooms are amazing and have everything you need, also the wifi works perfectly

would have been great if there was a laundry facility

please consider getting a laundry room, that would make it a 5/5

it did not have a laundry facility on the property.

hoped for a laundry facility

only thing is to have a laundry room where you can wash and dry clothes for an extended stay.

available for costumers, no water, no laundry rooms, no food even contactless deliver, for deliveries need to

coffee maker in the room, no refrigerator, no laundry bag

not check in early charges $25 for early check in fee, no free wi fi in room a fee for everything restaurant

and also they have a restaurant on site and bar which there food was good

room service/restaurant sucked,they didn't provide me with no condiments to go with my breakfast

much noise out side my room is located next to the laundry room i think someone trying to open my

laundry and gym closed for renovation, room smelled of cigarette smoke, air conditioner loud, blow

ran, rats on property, limited housekeeping services, tv didn t work, laundry on site didn t work, pictures

bugs, roaches, dirty floors, no hot water, elevators were broken and so wete the ice machine and laundry facilities

our room was right by the gym and laundry and the door would slam into our door every time

was expecting a restaurant for full room service and the advertising was not accurate

pool was not open

a pool and a space for receptions outside, but while we were there it was a great place for the kids to run

we had two kids and we knew, they wanted to swim every day and that was the number one thing that we needed

we had two kids and we knew, they wanted to swim every day and that was the number one thing that we needed

it was by the mall and had laundry facilities

ants and lack of clean laundry

not enough clean laundry

laundry very old

i enjoyed the kitchenet and was thankful for the laundry facilities on site.

laundry is free

a big plus: free self-service laundry with washers and dryers

breakfast, clean, free washer/dryer to do laundry last minute book and it was above expectations

they offered free laundry service which we didn t use, but found convenient

the customer service, the free ihop breakfast, laundry option, and free wifi.

hotel is located close to good eating facilities and there is a gym, laundry and some stores which are nearby

no laundry, no restaurant, the hotel charge much more than i saw when the option was choose.

no laundry :( i really missed

close buy to stations and some shops and laundry

it is very close to van ness metro station, and has a cheap laundry shop and the

top didnt work,laundry closed due to repairs,and paid for these amenities also smoke free and it was not smoke

vending machines and laundry only takes debit cards, not cash or change

the location, parking was free and they offered laundry facility.

laundry room available

cleaning protocol in place and washers and dryers are operable 85% of the time making my laundry needs tolerable

type of hotel who doesn't have a laundry area for guest

you'd have to contact the office due to their water conservation of laundry being done every 3 days, not daily

didn't have coffee filter in room. should have eggs, bacon and or sausage added for breakfast.

breakfast included was coffee, hot tea and pre-packaged blueberry muffins

no breakfast