no laundry facilities in hotel

breakfast should be included

very pleasant but quiet. great bar and restaurant. staff helpful and friendly.

desk was hard to understand misrepresentation- gym was horrible front desk manager argued with me directions

shuttle service

great pool for the kids and a free laundry

maybe the parking was not as convenient as i would have liked.

liked rita how she was pleasant she reached out through email about my early check in request

gym

we took the shuttle to and from the airport and it was on time and very efficient

they do not have laundry facility available and charging for parking your car is $10 per day

in pool and gym was colder than i would've liked

very clean and great staff. live royal swans hotel employees were a neat treat for the kids.

possibly a pet stayed in the room before we arrived

gym open, but pool closed

she showed me the laundry room and the amenities around

the staff told me that there was no laundry/dry cleaning service despite my room having a laundry/dry cleaning

room shower bathroom size the kitchen and pool area.

very limited kitchen utensils, no measuring cup, no spatula, no skillet, bowls were not big enough to cook a

very clean and lots of space. love the room service option.

laundry had less than half the machines operating, and was also unclean

the laundry area had no coin changer

special tanks to senora from brealfast area who helped me with the laundry

went to the front desk to exchange for clean towels, i was always told that either they're in the laundry or

we were also traveling with our dog and hotel is pet friendly

and laundry out of service

pet friendly, no specific pet relief area, pet bags available

easy check in, airport shuttle

room was great, location was great, complimentary wifi in room was great

were no parking spaces open when we returned at 10:30 pm

free laundry use was very helpful

all. laundry machines and dry towels are at our disposal free of charge.

complimentary laundry comfortable linens

free breakfast and dinner (some days a week), hi-speed wifi, free laundry service, shuttle services

free laundry service

also, very pleased you had a guest laundry

laundry is out of service

the family room was very convenient close to the airport super clean i love the laundry room

in offering a free laundry service at least one time

change available for laundry

1. no in house restaurant/diner 2. no self laundry

add in a laundry machine area in case people stay in for more days

dropped off our laundry to the front desk and they never sent it out

no laundry machine area

didn't have any laundry facilities at the hotel also the staff was less each time u need something u have to

no laundry

the have a great kids menu for room service

pet friendly and no hidden fees

the 24/7 shuttle. can pre order breakfast the night before for room service.

bar and restaurant staff do a great job

value, laundry facilities, good gym.

expensive breakfast

smell of the lobby, location, room design, bed comfortability, gym

pcs and apple device all could not attach to wifi

the shuttle van will go to dulles airport, the reston town center and other nearby areas that while not

facility with free laundry and free coffee maker a real coffee maker not just the in-room type

good location and comfortable stay. free gym and laundry

they have free laundry and gym

room very clean. easy check in.free laundry!!!!

the room was nice and i liked the free laundry and printing services were also free

laundry room very handy

broken television and untidy laundry area

also had a good laundry room, which i utilized

laundry room half of machines were broken

fitness room , laundry room

would have been great if there was a laundry facility

only thing is to have a laundry room where you can wash and dry clothes for an extended stay.

please consider getting a laundry room, that would make it a 5/5

hoped for a laundry facility

it did not have a laundry facility on the property.

the hotel services are very good, nice staff and it has a laundry room

good location and facilities (gym, laundry, breakfast, clean rooms)

i especially liked the laundry room, since we stayed longer and it was very convenient to have a place to wash

all the staff very friendly, the rooms are super spacious, the cleaning is up to date, the breakfast is very

one afternoon there were kids running

the laundry was $3 a load, a bit pricey but i don't think the hotel controls that.

the room noisy , the girl at check in didn t change the location of room beside laundry room

breakfast, free parking, well appointed and clean rooms, self-service laundry, and close to restaurants, and

free breakfast

the gym, i didnt have to skip gym day even though i thought i would have to

got first floor near laundry/housekeeping

wifi was very slow and unreliable

there is no restaurant, no kitchen facilities and no supermarkets close by

stuff they are so friendly cooperative and polite especially mr mike the lobby guy and the shuttle driver hannin

place to stay, close to the airport, and well priced longer term parking

change for laundry

studio room large. complete kitchen was nice. nice gym and laundry facilities. close to sheetz

laundry room washing machines and dryers could be better cleaned and maintained.

because we didn't know what it was for, i kept the kids away from it

the wifi buffered alot

no quarters for the laundry, was told to go to the gas station next door

rooms, free shuttle service, free breakfast, clean rooms, friendly staff, laundry machines, close to the airport

laundry facilities

the door to the laundry room was left open, so the downstairs hall smelled wet, as if there was a pool

shared a wall with the laundry room and the ice machine was noisy

had to pay for laundry

to expensive for the services you receive 3 i think this is not a hotel but a shelter 4 the guest laundry room

laundry room was not up to par

wifi was a bit slow and clumsy to use, but was generally ok

washing machine broken. gym equipment broken

very worn out; trash areas always overrun with trash; laundry room has mostly broken machines; 2 cleanings during

laundry room need sign to show price and vending machine can add detergent

laundry room in building, kitchen in room and all dishes are free of charge

i apreciated the room with kitchen.

the coffee is yummy and the on the go breakfast a bonus

laundry facilities however the door would be propped open so non-guests were able to use the

apparently the motel laundry was on the other side of the wall cause we could hear washers and dryers running

the bed was comfortable. loved having the kitchen appliances. availability of the laundry room.

the onsite laundry room was filthy

site laundry, so close to dulles international airport, lots parking spaces free and safe not to mention

the gym make me relax

check in and out, airport shuttle, pool nad gym

they have an indoor heated pool and a great gym

room service was not expected bring a bag like take out boxes.

nice room. nice bar area. excellent airport shuttle service

the breakfast is delicious and i love the property decoration

very good location. kitchen provides flexibility to cook than eat outside.

the breakfast, was good

breakfast was excellent with various varieties for all age groups and location was warm and cozy

the breakfast was plentiful and very tasty. we were very pleased.

staff was excellent, roof top bar was top tier

from the front desk staffs to the kitchen staff for breakfast to their house keeping staffs

wish that it was an outside pool.

awesome bar by the lobby

one bar of soap in room

he deserves major kudos for helping me with the laundry problem

laundry room is a great perk, as is being able to park your vehicle on site, and take a hotel van

i was really hoping to do laundry but the dryer wasn t working

airport parking available to those who stay. can save money and time with parking at the hotel.

the breakfast was good. the location great. the price was good

laundry facilities. only two was and dryers. took 4 hours to wash and dry 2 loads of laundry

room is near the laundry room on the first floor (room 1129), there was a lot of noise from the corridor from

cleaning and laundry services must be provided as a lot of business professionals use this hotel

i asked about doing my laundry as they sold laundry soap to use

hassle early check in handled easily

the guest laundry was available 24/7 with a pair of good machines, at low prices ($1

were printing services and laundry facilities available

no laundry detergent in washer-drier station

wifi was slow, no ice machines or vending machines near by

ve mentioned the shared shuttles

the kitchen is clean and selection of breakfast is good

being out allll day to come back to the room to relax we found the tv didn t work, and then the kids pulled

the complimentary breakfast a welcome bonus

i didn't have a pet, but they allow pets

comfortable large room with small kitchen facilities, perfect for overnight near the

when i arrived, there was a line of people waiting to check in or pick up laundry or other items, and with only

guest services; gym, laundry , restaurant

room service was quick and efficient. shuttle took us straight to the hotel.

very clean and the restaurant's breakfast was superb!

around the indoor pool, slight miscommunication on rom setup (two singles setup but worked fine) and maybe some

the checkin process; room; gym

location in reston town centre with a good bar and restaurant

location cleanliness pool

bar restaurant and gift shop all in 1st floor lobby

at the indoor pool was cranky

loved having the complimentary laundry to use

hot tub the pool the breakfast the room everything free laundry it was just a great place had a very relaxing

the pool, free laundry, and the breakfast

tv channels were good and free guest laundry

laundry service is also available

good facilities on site. convenient shuttle to metro. fabulous customer service by everyone!

staff are rude specifically the people serving breakfast and bar have poor customer handling

pet friendly

we liked the bar with

that the quality of the food was not better nor the staff was never around for service as the bar was full

the staff, pool, hot tub, location

comfortable bed, nice coffee bar downstairs in the morning, friendly and helpful staff

nice breakfast buffet included; staff were friendly friendly

this hotel charges a $50.00 per night pet fee.

i chose to stay there because of the indoor pool, but it was too cold and kids were very disappointed

good breakfast, great location within a strip mall area, next to weiman s grocery store.

parking, breakfast included, friendly staff, close to everything i need for a great weekend trip

ever met the check in was fast and they were very nice and considerate when we asked them for a late check out

size of the room was absolutely perfect- large bedrooms and well-equipped kitchen

cleanliness, breakfast and staff

no laundry services on weekends - this might have been missed out on the website

pillows had no fluffy- look big but go completely flat when you put your head on them, no laundry at

you can use spothero to park and take the free shuttle to dulles

swimming pool was tiny but would keep children happy

the staff was really friendly and the shuttle services to the airport were very convenient.

there is a free laundry option and a small fitness center

), and available laundry services

hotel facilities included free laundry and weight room

coffee tea availability round the clock, the barbeque and uninterrupted broadband services plus laundry made

the free laundry room came in handy and it was great to have all the things you need in the kitchen from

ok plus free laundry room

they ran out of breakfast because they could not accommodate two large buses of kids

the location to where my training was held and the hot breakfast

the guy who runs the airport shuttle bus was also very friendly and a big help

the breakfast selections was good and i really like the prompt response to shuttle pickup

from servicing coffee machine to weight scale for my airline suitcase, to free and very good shuttle service

they also gave access to an off-site 24 hour gym, but i didn't try

accommodating and personable staff, and included airport shuttle.

shuttles were not running

really liked the shuttle driver, je was courteous, the front desk ladies friendly and respectful and jovial,

room was beside laundry, a little loud for 6 am, but only 1 morning.

regarding the laundry room, half of it is out of service

there s also a laundry room available, which was very convenient

they have a guest laundry also

the bathroom in our room smells like laundry that didn t dry, the same for the sheets

did not like that fact the there was a turtle or rabbit race to the laundry machine

laundry on site

trash rooms are on every floor, there is laundry and vending room on the first

location very accommodating front desk manager pet friendly

the rowdy workers staying there party in parking lot outside my window. very loud

the breakfast. or offer a coupon to a local restaurant instead of a free breakfast.

of items in the kitchen

is as modern, clean, and has a full kitchen

there is a basic breakfast with coffee and nut bars

parking was scarce, smells musty

free laundry was definitely a plus, just go walmart next door get the cheapest washing powder for like

laundry facilities was nice but wish they didn't charge the washer pods as expensive ($1 a pod

- laundry, gym, computer & printer,coffee, great room, great location, looked after our cases for 10

a free- ofcharge laundry room as well

the free laundry was a welcomed-added amenity

laundry machines

the place offers a nice hot breakfast, and also has a small gym and laundry facilities opened for guests

the hotel shuttle even picked

staff courteous and helpful. nice breakfast

better breakfast than most

my bully babies travel with me everywhere so being pet friendly was great

great location. extremely clean. welcoming, efficient staff. excellent breakfast.

the breakfast as very good with plenty of seating available. the bed was very comfortable!!!

breakfast was rather basic

breakfast was delicious, room was clean, staff was nice, restaurants and shopping center extremely

there was a laundry with snack machines and plenty of parking

the laundry area helps it's clean hotel rooms the front desk the manager is awesome super sweet

mgr apologetically gave us clean rm but it was between staff rm, laundry, & mechanical rm: noisy

-vending machines and laundry machines all take cards and contactless payments

when asked for some kitchen cook ware was also clean and quick

nice buffet breakfast. clean laundry room.

was glad that they had a coin-op laundry, but it was expensive and i had to do two dryer cycles ($1

poor wifi speed - 4mbs

none our kids (15 years old) were able to leave the room without a parental escort and they had 'guards'

love the pool, great breakfast and the complimentary airport shuttle

laundry service is dreadful

the pool was out of service and my kids really wanted to swim so the manager made arrangements for us

desk, restaurant, and bar employees were all helpful, and pleasant

the price was also quite reasonable and it was nice to be able to use the shuttle service

of room service at the hours we wanted the bar closes too early and the bed was very

the laundry was inconvenient (on the top floor and coin operated)

at all well in our last day i asked in the happy hour for red wine and there was none , bartender left the bar

we would like the bar to be open longer( earlier) hours

lots of kids running around

comfortable bed, gym has a lot of space hotub working properly, friendly omelettes chef.

ease of parking near the entry doors

location, free parking, it was good for my purpose, which was to have a bed to sleep for one night

i wasn t able to do to laundry; you have to pay for breakfast, it s not included.

had struggle with parking but that can happen when there are sports tournaments.

clean, nice big tv with all extra stations, nice gym, bar on site.

the pool

pet friendly

the only minor downside was the lack of an on-site laundry facility, but overall, the experience was excellent

no microwave in room or guest laundry

no laundry service, kind of disappointed.

no laundry

yes, laundry service

and room no breakfast but great coffee and muffins or granola bars at choice vending machines and laundry

kitchenette, trash room on each floor, and coin laundry in the building

the lady who checked us in was very friendly and compassionate i loved the kitchen

kitchen had no supplies

was dirty not clean, bathroom was not clean bed was a double one was dirty no wifi that i pay

breakfast delicious-selection good. bed great. live the fact there was laundry room. pool nice

elevator door opened at the back where the laundry lady was, my hands are full with 2 other guest waiting at

basic facilities like coffee, laundry were there and the swimming pool was nice to have

guest laundry was inexpensive and easily accessible

staff was great. shuttle service top notch. great bathroom lighting. affordable laundry.

wifi was free if you join rewards program but still barely adequate

my kids enjoyed the pool

spacious, good food, pool was nice, quiet

was great, breakfast was better than expected, walking distance of some great places to eat

otherwise, it's a general hotel that has a decent kitchen a great food

the bar being onsite was nice, didn't have to worry about driving and the staff in the bar were very

abundant free parking

wifi was extremely slow

the staff was very friendly and even allowed early check in when our first hotel was a fail

great, clean, spacious, new counter at bathroom and clean bathtub, heating worked well, quiet, gym and pool

horrible like sleeping on concrete went to use laundry not only was it dirty and full of trash but washer was

parking

would have enjoyed a busier bar area !!

pretty clean, no smell, window opens, free parking

it was only a short distance from dulles, and the airport shuttle was on demand

there were a lot of different people walking around with laundry baskets, and the hotel had a stitch that ranged

the laundry room was a big plus.

laundry room is disgusting and most machines don't work

usual at esa wherever we go, the outside parking lot and grounds are always full of trash

coffee /maker or dishes/ pans for kitchenette

the laundry machines are 15% cheaper than other hotels i have been at lately

the laundry cost $3

plus blankets are so thin feel so cold overnight when my wife ask another one he said all of in laundry we have

rooms are like studio apartments, you can stay healthy cooking your own food and do your own laundry there, just

my family was booked into a smoking room when that wasn t requested and the laundry washing worker was the

room was not as clean and disposal in kitchen smelled a guest was running around in lobby doing laundry without

pool, laundry and exercise room

easy to get in & out of property & plenty of parking

location was convenient with free parking. breakfast had a nice variety

ac did not maintain proper temperature, the pool was not working and the breakfast was terrible

liked everything about this hotel and i understand why the swimming pool could not be available

close to shops, nice seating area, nice to have a bar area.

great facilities helpful, pleasant staff. free shuttle to nearest metro station.

wish the website posted the status of the pool, open or closed

gym is small. i couldn't get the tv to work. pool not in service.

parking lot was full so had to park in back lot

the gym was very nice

parking is a little aways, but they do provide valet parking.

clean,quiet, great fitness n pool. amazing staff

to the covid the usage of pool is limited time and you have to do a reservation for an hour usage but it s

no laundry room

no laundry room or indoor pool

nice clean hotel with guarded pool. good texas steak restaurant with 10% off for hotel guests.

everything was great. i just did not like that the pool wasn t open at that time.

nicely appointed room. quiet. easy parking. nice breakfast.

clean, beautiful garden, helpful equipment( kitchenette, laundry machine

pay laundry and breakfast hours were a bit short.

also, did a load of laundry & the key card locked area & machines were very clean

the pancake machine on the breakfast bar was also a big hit with our kids

clean, beautiful garden, helpful equipment( kitchenette, laundry machine

the laundry room is filthy it s woman s undergarments on the table and on the heater vent in the

the staff are very friendly and nice laundry room available mall and transportation very close convenient for

halls were narrow, cluttered with laundry & trash

, vacuuming the hallways and making sure the laundry room is always neat and clean

free and ample 24/7 parking surrounding the hotel and on-site laundry room are a big plus

the laundry facilities weren't working

so surprised and happy they had free laundry facilities for guests

the gym/pool were closed but i was not made aware of it

wifi was good, no trouble connecting or using the internet during our stay

hotel was conveniently located near many places to eat and even had a bar and grill inside the hotel

ants and lack of clean laundry

laundry very old

it was by the mall and had laundry facilities

not enough clean laundry

i enjoyed the kitchenet and was thankful for the laundry facilities on site.

laundry facility

the rooms are spacious and the wifi worked well

open the pool earlier for early-risers to exercise

i like the fact it was an indoor pool for the kids.

i like the fact it was an indoor pool for the kids.

it was quiet and we loved the laundry facilities.

liked the free laundry services

no shower curtain no iron but it was listed the room had one no laundry basket listed that room has radio but

stayed here mid-trip, and they have free laundry facilities, which is very handy

big desk and free laundry

laundry equipment is old technology. washer wastes water and dryer takes forever.

my biggest pet peeve was that he told me to pull around the side to bring in luggage but failed to mention

was very warm inside the gym and the treadmills face a wall

front desk staff was amazing. easy early check in process

andrea at the bar was incredible, she knows how to make a great drink and converse with her guests

day that we planned to 'chill' at the hotel & there should be more than one washer & dryer in the laundry

the laundry room did not have anywhere to hang up shirts.

a side note this hotel is pet friendly

loved the breakfast and i also used the gym

also the gym bikes tvs weren't connecting

location, little souvenir shop in the lobby, laundry

very old and outdated. parking lot very dark better lighting needed, breakfast was terrible

pool was a great temperature and the staff where so helpful with my daughter while i was getting

couldn't hook up to wifi had to hook up to my hot spot

the wifi/ internet connection is terrible

the gym's water system didn't work

the pool didn't open until 5pm, so we had to pay $10 a person to go to a gym to

finally, no more kids could be heard

my kids loved the crispy bacon

the parking was not enough for the hotel. but other than that nothing.

on-site laundry and dryer facilities are available

very helpful staff. good laundry facilities.

i also didn t like that they didn t have dryer sheets or washer detergent for the laundry room

room was next to the laundry and the removal of the carts were very noisy in the mornings

laundry room / ice machine room , needs improvement !

you have coffee and tea 24hours a day free of charge, a great gym and even laundry room

wifi was awful

the rooms also come with a full kitchen, which we didn't use, but could come in handy next time

great room, nice kitchen, spacious bathroom. nice complimentary breakfast provided.

room was closer to the washer room and gym

thing that i feel as though i had to complain about was the reference never being on time and laundry costing

stayed here three times now and i love the fact that every room comes with the kitchen as well as laundry

we have a full kitchen access to laundry facilities, gym and breakfast every morning

nice having laundry available to use which i did once

they are big mirrors in the wall and nice self laundry i would definitely recommend this place to anyone that

old flat screen tvs with no hdmi hookups for teen's ps4. no guest laundry.

and they do not have laundry on the premises, so i had to drive about 10 minutes to the closest laundry mat

gave us a room right by the laundry room, so not possible ti rest during the day

single elevator constantly had staff with dirty laundry in it

first room was on the front floor but we kept getting woke up around 230a by staff doing laundry

laundry dryers did not work

laundry room was nice and didn't have problems getting washer or dryer the whole time

nice laundry room, even common areas like the lobby,

they had laundry facilities and we had to do laundry that day so that was convenient

there are predators in the parking lot at night

laundry amenities was outdated and (2

also has coin-operated self serve laundry which is helpful in long

laundry room was acceptably, clean and reasonably priced

they had laundry facilities and a business center, and the location is pretty great if you don't want to

at night we heard machines from laundry room which was next to us

put us in a noisy room and said there was nothing they could do because our room was above the laundry room used

staff in hallway sloshing water and filthy laundry around

breakfast bar is closed can t even order room service and the food provided is for children lol granola bars

the pool could have been a little warmer, but was still nice . wish the shuttle was running

great breakfast, good size pool and we were able to bring toys my kids had a blast.

the gym is fully equipped, and there are several tennis courts available as well

room was spacious, clean and quiet

is an exceptional first rate resort with very nice facilities, golf club and nice amenities

room service & house keeping staff, i had to ask for housekeeping everyday, room serrvice missed

if we had to say something we wish was different is we wished the pool opened earlier

laundry room was clean

laundry facilities were large and convenient.

laundry machines didn t work properly, one washer leaked water constantly, one didn t spin, one

was spacious, clean, and comfortable, with access to gym and laundry

m (thanks a lot) - breakfast is great - the location - laundry has more than 10 machines - the room - the shuttle

no laundry service.

they have guest laundry (washer and dryer) one site, which was useful for 1 week stay

they also have 24 hours self-service laundry machine

i don't know whether it was caused by laundry or hvac, but do not stay in room 622 if you want to actually

the laundry is coin operated (

close to the laundry / ice machine.

the onsite laundry was very helpful

pet fee is high

is pretty clean, organized, great staff, nice equipped gym and super close to tyson wework and other office

take into consideration that this hotel pet friendly

dog mess in lift and laundry area

the laundry is not complimentary

laundry on premises a plus

not bad, very clean, helpful workers, ac in the number, wifi worked well

value for money, business traveller finds all necessary items in the room, spacious rooms with kitchenette make

loved the staff, spa and lobby areas. our bed and accommodations were wonderful

in every way: from the club level to the spa to the housekeeping

staff at the spa was absolutely amazing.

the pool was relaxing and the room service was great

honor bar pricing is crazy

also, i would have liked pay do- it- yourself laundry facilities, at least on the floor with pool and gym

refrigerator, microwave, or guest laundry facility

was no breakfast included with the stay, but i think it makes sense since there is a starbucks next to it,

just didn t like that pool wasn t open but they had the fitness gym open which made no sense but i don t

gym equipment tired

the room smelled like stale wet laundry

could have been better for what i paid. no laundry service. room cleaning if you request.

kids liked the

floor no carpeting , extremely clean floor, no more swimming pool with irritating smell , large gym with the

good location. the setup with resturant in lobby with bar is nice setup.

lost my laundry and did not want to cover the lost items

the wallpaper unraveling within my room was my largest pet peeve, i almost wished i switched rooms

my room had a gym in it

hours for the swimming pool

waitstaff in the bar was a little short and surly, but it was a busy saturday night so what can be expected,

there is no kitchen in the room , although it was spacious

the gym offered a variety of equipment that allowed us to for a very full workout

everything was amazing - the room was very nice and i would have stayed longer - breakfast was good , very wide

the metro is across the street two food trucks are located on the property as well as putt-putt golf

the layout, location, breakfast and rooms

was no laundry room - just a laundry service and i originally thought i booked two queens but somehow got

the hotel bar was excellent. and those beds were divine! we need that rest.

clean. friendly staff. starbucks in lobby, pet friendly

my children enjoyed the pool and gym

wasnt included and was almost $20 and its pet friendly which is a huge plus but theres no designated dog area