laundry room dryer didn t dry our clothes, but the staff was kind enough to give me back the

the staff was rude. the guests laundry was terrible.

and when i needed to do laundry, the front desk had no quarters for my to buy

laundry is quarters only and like $4 per load

none, say improvement to bring back the swimming pool.

very big room, amazing gym at the top floor, wonderful coffee at the hotel restaurant

easy to find. clean property. professional staff members. nice gym set up too.

location was very central staff were very friendly gym was well equipped

the gym is amazing

the room was nice/clean and the gym was extraordinary

no laundry because of construction parking is expensive

everything else. especially breakfast and laundry room

property (personnel; breakfast variety & quality; bed, furniture, bathroom & linens, excellent kitchen,

nice gym

cleanliness of the rooms and spaciousness. great breakfast buffet included.

laundry took 48 hours and us extortionate

guest laundry (washer/dryer)

no ice bucket no plastic laundry bag room by elevator

the place and was very pleased to find there was a laundry room

there is no breakfast, no room service, no laundry service

brayden was an awesome bar tender

the bar and restaurant on the main level were very convenient, as well as offering good drinks and

the rooftop bar was beautiful, and the breakfast at the restaurant was very good

room service

the rooftop bar was at capacity when we wanted to go.

no free wifi. due to floor renovations, the coin-op laundry was unavailable.

tv didn't work, laundry facilities closed due to remodeling

no we don t have that, no we don t offer that yes we have laundry on the 5th floor but you will

self laundry

the bar was nice, i think we had nice time there

guest laundry

i really appreciated the free detergent in the guest laundry

great location. free parking. free breakfast. laundry available.

we had a family on each side of our room and all we could hear was their kids running back and forth into the

we chose this hotel above others mainly because of those ads; we wanted to be able to take our kids swimming

there is an on-site laundry, which used to be free, but is now $3 per machine

disappointed that there is, as far as i could make out, no laundry facilities (the hilton garden inn down the

cleanliness. nice pool and weight room.

was not aware that it is pet friendly. i'm ok with that, but you should be informed upfront.

pool was outside and closed.

the pool was cloudy, the gym is rusty and outdated, the laundry room signs were incorrect

the extra amenities:pool, gym and laundry supplies or poster directions

laundry room was out of order.

it's impossible to get an extra towel or a laundry bag

the rooms could have been alittle cleaner. the laundry room was filthy.

restaurant on site and laundry room available

the cost of the breakfast bar should be posted. 44.00 for the breakfast is way too much!

breakfast and food was expensive

all updated, amazing outdoor pool, friendly staff

late night bar menu delicious

it is very close to van ness metro station, and has a cheap laundry shop and the

no laundry, no restaurant, the hotel charge much more than i saw when the option was choose.

there's a cafe and restaurant, also laundry nearby

there were no laundry facilities

hotel is located close to good eating facilities and there is a gym, laundry and some stores which are nearby

night someone was mugged in parking lot

the room had a smell of smoke even though it was non smoking

was not non-smoking, even though it stated it is

free parking; good location

rest nothing good about the place no wifi no tea/coffee in room door locks not working

very clean. parking lot available and also self laundry service

and you can do your laundry

are narrow and since dc is school kids field trip destination we booked during one of those trips and it was

, complementary breakfast, round the clock coffee, close to scores of restaurants and metro line- very

breakfast should be till 1030 am

the laundry took my money because it wasn

our room stunk of smoke which effected the smell of all our laundry

like the privacy and having access to cleaning facilities such as a laundry room and 24hr store near by

convenience to public transport, cheap laundry facilities, friendly staff

they had laundry facilities and free tea and coffee in the mornings

coin laundry for guest use

wish they had a pool for the kids to enjoy

wish they had a pool for the kids to enjoy

that they didn't have also my kids were excited about a pool to swim and thay as well they don't have you have

staff, gym, facility

the suite. the bed. the staff. the free guest laundry. all good.

had washing laundry facility

doing laundry was easy and i didn t have to pay.

the guest laundry was also a surprise

the availability of laundry was not promoted

size of room, location, cleanses, free laundry

my sheet was with the bloody spots which didn t come out after the laundry

the website indicated there is guest self laundry - it was cancelled half a year and the web site does not

nothing significant. laundry room hard to find.

has a laundry room

restaurant was a little pricey. no laundry facilities.

beautiful common areas. excellent gym.

great location, good restaurants in walking distance, great breakfast/food, pool and gym very nice as

fantastic pool and pool bar

how clean the whole hotel was and friendly the staff where the gym and sauna was awesome as well

we had room service from the restaurant downstairs and it was delicious

there were wifi outages

the hotel is pet friendly 100 percent

the fitness space was amazing too, it is equipped like a regular gym with battle ropes etc, in addition to

the wifi. everything else was great. get that superfast wifi!

guests hung laundry out windows

i came with three kids & a lot of luggage and the checkin process was quick

early check in

parking was convenient and breakfast was served the next morning

i would have appreciated free continental breakfast

the innkeeper anticipated our needs though out our stay and provided a delicious breakfast every morning

cleanliness, hospitality, comfort, breakfast

breakfast was amazing

wifi needs improvement.

i loved the breakfast, especially chef kevin's pancakes.

it was written they have laundry service but it is not true.

couldn't connect to the wifi with the password

everything staff room service very clean

, no gym) but clean, well-appointed rooms and friendly staff

i thought the room service items were way too expensive, otherwise i may have utilized this feature

they also no longer have room service and there is nowhere else to use a microwave

thy give me and my 3 kids one small room with one bed

early check in!

tel number listed wrong address listed no construction warning no easy access for disabled or kids no breakfast

they need to outsource parking and shuttle their guests, train front desk staff in etiquette

they didn t have a place to do laundry

the concierge was very helpful and called across to the marriott to ask if we could use their laundry since

wifi costs unclear

my kids really liked the pool

the staff was very friendly checking in and out and the buffet breakfast was amazing.

the lobby is nice and there is a pool and laundry rooms

not even a fridge - roomed me with a male in an all female dorm without warning - overcharge for laundry (and

had guest laundry which was

maybe a larger laundry room and or more modern machines

also laundry is

the amenities are poor: scad breakfast, no laundry service, patchy wifi which is very annoying

small snacks and fruits at our disposal all the time which was especially pleasant for our kids

and the breakfast is

poor service (no room service for three consecutive days)

we especially loved the bar and outside areas

of coin laundry facilities

i had was unable to connect to wifi with my ipad despite numerous attempts which was frustrating, but i did

excellent location, friendly staff, tasty and quick room service breakfast

not open monday evening, no room service

no restaurant or bar open on mondays.

various hangers to meet every need, top shelf motion detection light, heavy muslin spacious laundry bag

the best pet service ever

the beakfast is a tad pricey with limited menu, but they have real espresso and a bar that opens at lunch

checkout is 12:00pm and we took advantage of late check out at 2:00pm

central location in real neighborhood; switched us to a king without up charge and gracious about late check

the 2 separate rooms, the breakfast, the happy hour, the location, the helpful staff.

the cleanliness, and how complete the kitchen was

spacious rooms good breakfast options free light dinners during the week friendly helpful

the sitting area w sofa & desk; small but great kitchen.

breakfast

thats how they come from the laundry

the laundry was over an hour late (despite a 5pm guarantee) and required 3 phone calls

on top sheet; no sheet installed between comforter and bed; mischarged on laundry; room carpet old and

the laundry service was too expensive and the clothes were not ironed correctly

expensive with no laundry room or pool

very very noisy, no room service

room was great. upstairs bar and bartenders were excellent.

no room service provided on weekends

our kids were exhausted from the drive

opening hours of the roof top bar, and no kids allowed.

very clean, helpful staff. laundry facilities too.

wifi did not work 3 out of the 4 days we were there laundry room would have been nice

wifi dropped out from time to time

nice gift shop and snack bar in the lobby

location, swimming pool, complementary breakfast

pool is just an oversized bathtub

roof top bar and piano bar. rooms were very nice as well.

the hotel needs to be updated desperately and the pool is the size of a large bathtub

building and rooms, no light (except in gym, which is very small), small lobby lounge, expensive relative to

breakfast is excellent

the swimming pool is way too small

pool and spa

seasons breakfast. that was very disappointing

also, room service on first night took about 20 minutes longer than advertised in hotel at 15% occupancy

location, cleanliness, breakfast, laundry, parking, and staff.

comfortable beds, spacious room, friendly staff, on site laundry

staff were so nice and helpful during breakfast, the reception, and finding quarters for me to do laundry

the location,breakfast,happy hour drinks,the size of our room and the available laundry room.

there's a decent gym (no barbell rack) and laundry options on the 3rd and 4th floor

no laundry facilities

huge room and friendly staff! pet friendly (they gave moka treats too!)

i will definitely recommend this hotel for anyone traveling with kids

staff was extremely accommodating with early check in

no printing or office amenities for work travelers. gym is extremely small

only thing i didn't like about the hotel is that although there is technically a pool, it is part of a gym (so

the staff at the desk were both amazing individuals, and the two kids who were working in the lounge were

this location doesn't own the pool/gym so you have to call & make a reservation to go to the pool - first time

thing i didn't like about the hotel is that although there is technically a pool, it is part of a gym (so more

my son played foosball in the lobby with the other kids while we waited for food

gym, lobby space and food options

in, was given a wrong room (but this was quickly remedied after i called) the hot rob in the pool area was closed

lively bar lounge with great food from the blue duck tavern.

the prices for alcohol in the mini bar could've been more reasonable.

excellent hotel, very comfortable rooms, very helpful and friendly staff. nice pool for kids

the staff was amazing the spa was wonderful the fireplace in the lobby was so nice and cozy

limited choices for room service

eakfast, dinner) was very good, staff were extremely friendly and helpful

i think breakfast was way too expensive.

the bed, helpfulness of all the staff, the room service

is modern elegant very comfy beds cleanliness of the room and the hotel in general the full gym access to the

warm welcome and exception desk staff: helped with getting online, with late check out, with recommendations of

floor rooms the hotel does not have facilities for hotel guests, the restaurant area and rooftop bar are all

we asked to get an early check in and a late check out, and we got both

the gym they have tied up with (nysc) a a couple of blocks away so a little inconvenient but the gym is

laundry service good

limited bar / breakout space. no space around hotel or views from window.

the hotel has a nice lobby and bar service

understanding with my room, the room felt small for 2 adults and two kids

i love the parking service and room service.

the on site laundry was clean and convenient

bar was vacated and drink was served in a cracked glass

the breakfast for room service was delicious, food very good

the restaurant on site was closed and there was no room service

it is pet friendly which was a plus

self-service laundry facilities were much appreciated

very friendly, restaurant / bar had good selection of food and drinks, and the hotel has a small laundry room

laundry very expensive

no all day room service

shower door was on a rolling bar that refused to stay closed

the hotel even offers the laundry room for its guests, which is perfect if you are travelling with children or

the laundry room was small

the hotel was completely updated, had laundry, fridges, a great breakfast and to top it off, the staff was

cheapest self service laundry facility in the hotel

laundry facilities

after housekeeping had been through, clothes that were left folded in the bed were thrown into a laundry bag

laundry service ridiculous breakfast, very limited and poorly presented

laundry room inside the hotel they ran out of coffee capsules for the room but they compensated me

wish they would have offered guests onsite self laundry option

about self laundry services which was stated in the guide in the room but was met with a very hostile front

guest laundry in the

laundry in basement

it s clean and cosy. it has a laundry room.

use the laundry across the road versus the in-house laundry service

we used the laundry, which was in the basement

room where spacious, bathroom had both tub and shower

and you don't have coffee and tea makers inside the room and when we asked for 2 tea bags room service wanted

beds were excellent breakfast service and bar service were perfect

ubicacion, bar and breakfast fine as well as the staff that was kind and professional.

delicious and nice variety. great room service.

they don t pick up laundry from the room or bring it back to the room and that s a shame as other hotels

the hotel does not have laundry room much less any modern day amenities such as pool or hot tub, microwave in

the hotel states that it did laundry for an additional charge

did not have basic amenities like iron, microwave, on-site laundry, bathroom door which can be locked etc

good breakfast with decent choice. great location! very spacious room.

was under construction, guest laundry dryer was out of service for the while time we stayed, cleaning products

wifi is slow

is great, staff super friendly, quite good breakfast and very comfortable rooms, with good wifi speed

bed was comfy, nice that there was a mini kitchen with microwave & fridge

the staff is very nice and the room is big and amazing with a kitchen corner

it had laundry sitting around, old boxes, and unfinished-looking materials accompanied by a weird smell

i do think a small guest laundry would be welcomed

the bar it is impossible to understand not having housekeeping, no products in the minibar, no laundry service

no room service, poor room cleaning service and maintenance , no laundry service.

no in-house laundry and no pool.

call and am told that we should have been told at the front desk that their laundry delivery was running late

hotel doesn't have a self service laundry, so for a family who's travelling for leisure it's way too expensive

for the price, wifi should be free and valet was too expensive

reasonable gym

there was a nice little gym which i used once and was happy about

free laundry facility (washing and drying) was much appreciated

having the laundry room was a godsend

best of all a free guest laundry

huge room, kitchen area in the room, pool, comfortable bed, laundry facilities, great location

free laundry (we only paid for the laundry soap)

facilities were limited. there is no on-site laundry for longer stays.

no services. no laundry, nobody cleans the room

wifi is free and works well

min then soon, until we ended up checking in after over an hour of waiting in the lobby with our kids

t much variety) was finished by 0930 (though breakfast served until 1030) and the staff in the kitchen were very

for finding walking sports shoes in georgetown, places to walk to on capital hill and environs, laundry soap

the laundry room is so convenient that i am free from dirty clothes

clean, exceptionally friendly staff, amenities such as fresh water fountains and a laundry room with complementary

a helpful tip - for the laundry don t bother with the app, you can just pay with a credit card directly at

room, great facilities- gym, laundry room, bar

could not work out how to use laundry

was a laundry room besides our unit on 6th floor and when the machine was on it made a lot of noise

need to get a laundry app to use the washer/dryer

laundry facilities were available as well which was great

the kitchen was handy and the laundry on every floor (first load free)

no room service afere late hours. for passengers coming from overseas.

i would increase the offerings in the mini bar and provide fluffier towels.

the bar downstairs was also very good, best cocktails in town

wifi is not great, no swimming pool

best service of any hotel i’ve ever stayed at. so many treats for my kids!

the property exceeded our expectations and a night cap at the bar was a great way to finish our day

), depending to speed) - we were searching for a room for 2 adults + 2 kids through bookings

the kids

enjoy the gym too

the lobby was very nice and the gym was excellent. the location was great as well.

laundry payment is not digitized, we have to use coins, but reasonable for 1 load is $1

no ambiance . laundry service difficult

the guest laundry room makes life easier for long stays

a can of soda at the snack bar is $3

restaurant and bar on-site is also nice

bar tender, chris, was awesome

hotel gym was probably the nicest hotel gym i ve been to

excellent room service, clean rooms, spacious, wonderful breakfast, and coffee is there all the time

the breakfast was great, with a lot of options to choose from

comfortable rooms, welcoming lobby, great gym

had laundry facility and front desk assisted with quarters and detergent

location laundry available in the basement

a laundry is also available in the first floor, with washing and drying machines, which is extremely

had to wait for laundry services as always very busy so maybe more washing facilities.

would be nice to have a paid for laundry service instead of doing it yourself like a laundromat

thought the customer service was amazing , like cleaning, laundry, room service was fantastic

only pet peeve was the disconnect in language

the room, the pool/hottub sauna, gym, ambiance. location

cranking sound, not like i've experienced at other hotels ever 30 to 40 minutes, which scared my kids, i assumed

kids basically want to stay at a hotel for this reason; movie and room service in robes

coffee maker in the room, no refrigerator, no laundry bag

available for costumers, no water, no laundry rooms, no food even contactless deliver, for deliveries need to

breakfast as restaurant was good

not check in early charges $25 for early check in fee, no free wi fi in room a fee for everything restaurant

next to rooms, no hot water, tried charging for computer use, tiny rooms so go elsewhere with kids, food trays

there's a laundry on site

nice hotel in quiet location near lincoln memorial. good beds. had self laundry

at acr hotel, the room was exceptionally clean and smelled like fresh laundry with fabric softener

was a false lash stuck on my towel so questionable laundry service goin on, the people at the front desk were

aircon's were a bit loud during the night and it was a bit difficult with the laundry facilities being only on

pet cleaning fee

my kids nor i felt completely comfortable

perfect given american standards breakfast was good

rooms were like small apartment, prefect when traveling with kids

great breakfast and kitchen

no laundry

laundry service was also quite expensive

just fyi - there is no laundry on promises!

the room service was really good

better wifi

location, very cordial and helpful staff, though missed the laundry service

didn't like that we didn,t have a microwave in our room and that there we no laundry room, so we could of washed

and a guest laundry would be nice

the only thing i d have liked to have seen that was missing was a laundry room of some kind.

a laundry room and microwave is very important for families especially those staying with kids

there is a laundry room available to wash and dry your own clothes for a low rate

lifts, huge soft beds, beautiful big and well designed rooms, very clean and modern, amazing bar downstairs

location atmosphere great condition great gym

gym, atmosphere,

wifi was so choppy that i was unable to do any real work