in was marginal (inattentive staff), parking was inconvenient and challenging, access to the building confusing

grounds, nice gardens, loved the outdoor seating at the bar and grill

setting was beautiful. excellent fitness room and pool. on the weekend it was almost empty

the laundry service was very handy for us

fridge and microwave in room free wifi friendly staff guest laundry breakfast was good parking on site

00 pm, friendly staff, laundry facilities

small gym and laundry room were useful as we were staying for 2 weeks

laundry room hours could be expanded

laundry =

swimming pool and laundry are very easy to use

great for family with kids

pool hours

- there is a wonderful gym, spa and swimming pool

hotel also boasts a swimming inside pool, perfect for some fun-filled water activities with the kids

everything was great until the manager start to made my kids sad

wish the fan had been able to turn off in the room and that the bar would have been open later than it was

that s a hassle for families traveling with kids, and there s no reason for it

the cooked to order breakfast was very good but the menus provided never mentioned a kids selections although

doing laundry was easy and i didn t have to pay.

the guest laundry was also a surprise

the availability of laundry was not promoted

the suite. the bed. the staff. the free guest laundry. all good.

i wish the laundry room worked and i wish it had better drainage flow in the shower.

i got stuck next to the laundry. no usb ports in room.

the first room we got smelled like a gym locker room, mixed with mildew and pet odor

the first room we got smelled like a gym locker room, mixed with mildew and pet odor

seemed a bit short staffed and the beer i ordered was warm but all in all, nice to have a little bar service,

comfortable beds..pet friendly

nice to have laundry in the building, but could be bigger

a fire alarm went off and there was a necessary evacuation due to something that happened in the laundry facility

hallways, elevator and laundry facilities are always dirty

the room was clean and well equipped. nice vending machine and laundry facility.

laundry takes only coins and you need cash to get coin from the reception, they don't take card

no laundry service but the washer and dryers they had were broken

laundry piled up in the hall like a college dorm room

would've appreciated a guest laundry room and maybe coupons or vouchers for local dining places.

we loved the fact that the property is pet friendly

was great - modern and large rooms, very helpful staff, and a small but handy pool and gym

laundry room was not available on building

thye should add drinks to the breakfast bar and get a laundry room

finally, no laundry services

enough parking, no laundry facilities, limited key card access to get into building, some rimmed have a fresh

not provide laundry room, the night shift person said : you can go next hotel behind hotel

room could not sleep; no microwave, not even in the lobby; failed to send out my clothes to laundry

amenities as in the laundry machines were very convenient

laundry facilities not clean, carpet in room could use a cleaning

utility cart full of junk kept in the hallway, outside of the laundry room, on first floor

laundry facilities in need of repairs

very clean, beautiful setting. staff was very friendly, helpful. gym was perfect!

like the hospitality and the cleanliness of the boom as well as the entertainment of the bar and breakfast

wifi

coffee available water available bar and restaurant staff are amazing

great staff, nice fitness room, excellent breakfast.

check in at 3:00 the front desk staff told me all other room sold out the room super noisy hear laundry 24/7

took my kids to the pool, i have a 8 year old and a 9 year old

is not signal wifi

price for pet service was extremely high

the breakfast was great

hygiene, wifi , poor cards

great location, close to everything. breakfast was fair not enough choice

are so rude in nasty i cried after all wasdone cause that was the only time i had spent with my kids due to

i am very disappointing a marriott and the website for this issue i had three kids with bathing suits and no

traveling with kids and that not being available put quite a damper in our trip and plans

no ambiance . laundry service difficult

the guest laundry room makes life easier for long stays

laundry payment is not digitized, we have to use coins, but reasonable for 1 load is $1

great prompt service. room service was good. robe was brought to me upon request.

i booked and received confirmation for me and my kids

the laundry service was very efficient

i laundry on facility and set to set temp at 65 to get it to even feel cool.

desk staff was understanding of my long flight and gave me an early check in even when i totally did not realized

bar area was very skow

great breakfast and room service

did not have any laundry room

free parking, the boardwalk, and shopping

the playground where kids can go and play it's

free wifi didn't work very well

nice location, convenience, free parking , clean, comfy, modern feel

guests hung laundry out windows

staff were extremely helpful, the room was immaculate and very comfortable, and the gym was excellent and very

bed was not comfortable and room service we paid $56 for and it was very bad.

for room service 3x via phone and only getting it after going face to face at the front

the gym

room was very clean it was very close to laundry room and the staff was very nice the hotel it self was clean

on the lamp above the bed as well as the bathroom door, the tub wall was broken, and the sheet laundry detergent

i liked that there was a safe and s laundry area with newer washers and dryers paid with a credit or debit card

at the corner light, 355 so there is a turn for the shady grove metro with parking, ahalf hour to dc

it seemed petty, felt bad

good stuff, nice breakfast and great location. coins laundry save my day.

clean room, fridge, microwave, tv, free parking, free hot breakfast, coin operated laundry, (small detergent

this isn't the hotel's fault, except having a policy to allow pets

breakfast, cleanliness, location, patio and the gym

super breakfast

restaurant on site and laundry room available

late night bar menu delicious

at around 9pm i ordered room service from the hotel restaurant (after the front desk attendant had made a very

didn t have breakfast but enjoyed a nice dinner at the hotel restaurant

it took our kids, 1 & 5 years old, hours to go to sleep than usual because the room was so uncomfortably hot

very comfortable, fully equipped kitchen and central.

complimentary parking

spacious, clean, comfortable. accommodating of our bikes. breakfast.

have had a little of variety on the breakfast menu

and didn t explain why i think it was because he was stereotyping me and my son so if you have kids, i don t

also the worn out laundry bin with disgusting dirty sheets sitting out in plan view

convenious of shopping., public transportion ,pleasant staff,and on site laundry.

there was a microwave in the laundry area but had to wait in line from all of the (perm

no direction was given for room or where to get ice/laundry

wifi does not work on ground floor.

i really appreciated the free detergent in the guest laundry

guest laundry

great location. free parking. free breakfast. laundry available.

good and stable wifi

bed was comfy and hotel was nice and quiet.location was good. and room service did a great job.

no we don t have that, no we don t offer that yes we have laundry on the 5th floor but you will

no free wifi. due to floor renovations, the coin-op laundry was unavailable.

tv didn't work, laundry facilities closed due to remodeling

self laundry

managers english was hard to understand. gym was in poor location. nobody would know its there.

the facility had a laundry room free of charge with high capacity washer/dryers

parking, breakfast, and laundry

outside area had grills and lots of seating for visiting, and they offered a laundry room at no

access to laundry and fitness center

free laundry

room service

the bar and restaurant on the main level were very convenient, as well as offering good drinks and

was surprised by our room service delivery being in take-out packaging and not plated, but all was provided

the rooftop bar was at capacity when we wanted to go.

the bartender at the rooftop bar was extremely rude

i appreciate the affordable laundry

was a soccer tournament somewhere and a lot of young kids were running around the halls late at night slamming

noisy, room service not delivered after finished

the pool and room were quality

i didn't like the fact that there was no room service and no microwaves in the room.

there is no breakfast, no room service, no laundry service

no ice bucket no plastic laundry bag room by elevator

guest laundry (washer/dryer)

the place and was very pleased to find there was a laundry room

laundry took 48 hours and us extortionate

stayed here three times now and i love the fact that every room comes with the kitchen as well as laundry

nice having laundry available to use which i did once

we have a full kitchen access to laundry facilities, gym and breakfast every morning

thing that i feel as though i had to complain about was the reference never being on time and laundry costing

they are big mirrors in the wall and nice self laundry i would definitely recommend this place to anyone that

lost my laundry and did not want to cover the lost items

location, staff, lobby, free parking with ev chargers

room, nice bathroom, comfortable bed, nice gym, new cozy bathroom

gym has no view/frosted window

the customer service pool for kids

location in downtown bethesda, close to restaurants, kids museum and around the corner from bethesda metro stop

later bar hours

very big room, amazing gym at the top floor, wonderful coffee at the hotel restaurant

easy to find. clean property. professional staff members. nice gym set up too.

no wifi in the parking garage.

everything else. especially breakfast and laundry room

no laundry because of construction parking is expensive

breakfast, very clean room

receptionist put us on the pet friendly floor

items in kitchen area of our room accommodated eating in and/or preparing our own food

laundry room dryer didn t dry our clothes, but the staff was kind enough to give me back the

and when i needed to do laundry, the front desk had no quarters for my to buy

the staff was rude. the guests laundry was terrible.

laundry is quarters only and like $4 per load

wifi had to be re-synched every day

they had laundry facilities and a business center, and the location is pretty great if you don't want to

some times breakfast, internet laundry and location.

also has coin-operated self serve laundry which is helpful in long

laundry amenities was outdated and (2

the laundry area could use some improvement

wasn’t expecting it to be so many kids but i understand that it was a soccer team/ tournament going on so that

the metro is across the street two food trucks are located on the property as well as putt-putt golf

well appointed suite. exceptionally clean and very modern. bar was great.

i also really love the pet friendly area on the perch

outside the 11th-floor lobby is a lovely but windy oasis with a dog park, mini-golf, beer garden, and a big

like the restaurant,my daughter enjoyed the pool,my 16 years old love the jacuzzi,they also have laundry room

laundry on multiple floors

housecleaning would heap laundry & carts in hall & we

well equipped gym

difficulty with room service charges when i was overcharged for the nasty food.

put us in a noisy room and said there was nothing they could do because our room was above the laundry room used

staff in hallway sloshing water and filthy laundry around

amenities/ breakfast/ gym /

no room service on easter.

they couldn't get my bill correct and double billed me for room service

loved the kids check in! the little details they attend to.

was dirty and the mini bar was broken

the pool was relaxing and the room service was great

indoor heated pool

nice spa and pool

the snack bar area was a little disappointing, lacking selection and beverage was not available.

love the bar and restaurant

the bar was closing but they were nice enough to serve us a glass of wine

the bar was great, the bartenders were very nice and accommodating

hotel bar and restaurant were very

complimentary laundry just remember the soap

free laundry

everything. room, 24 hr laundry, parking, hot breakfast

the small details of free breakfast, afternoon social, free laundry, etc really add to make it an exceptional

the laundry facility had very new, good quality machines and it was free to use (bring your own soap)

free laundry, free breakfast, free pool, late check out, free 24/7 coffee.

location and facilities really good, in particular the complimentary laundry room was superb.

the laundry room was a plus for us

laundry room not being monitored

laundry, pool year round, breakfast, parking, low charge for incidentals, very kind, loving

close to the laundry / ice machine.

the onsite laundry was very helpful

(great bar all-around

wifi in the room was excellent

dollar hold on card that they do not tell you about intill check in and also a 50 non refundable pet fee

also, i would have liked pay do- it- yourself laundry facilities, at least on the floor with pool and gym

refrigerator, microwave, or guest laundry facility

the restaurant is excellent, but very poor service at the bar when busy.

wifi and complementary breakfast should be

they could have given complimentary water bottles. also you have to pay for wifi

serene environment; the space in the room; onsite laundry; ample parking space; near a major street

also the laundry room kept locking me, other patrons and the manager

laundry good wifi

are really no facilities other than the laundry room

cleanliness was very poor, there's not any facility except the laundry, not even a single seat in the lobby or

no laundry service.

i don't know whether it was caused by laundry or hvac, but do not stay in room 622 if you want to actually

they have guest laundry (washer and dryer) one site, which was useful for 1 week stay

they also have 24 hours self-service laundry machine

the laundry is coin operated (

that the laundry detergent machine was out of order.

much no effect on the air in the room--the room was warm, humid, and smelled like warm, damp laundry (also one

additionally, the hotel offered amenities like laundry facilities and complimentary wi-fi, which added to the

kitchen area

we love having a full kitchen, pull out bed, and desk with free wifi, excellent hotel, staff, and location is

was spacious, clean, and comfortable, with access to gym and laundry

laundry machines didn t work properly, one washer leaked water constantly, one didn t spin, one

laundry facilities were large and convenient.

m (thanks a lot) - breakfast is great - the location - laundry has more than 10 machines - the room - the shuttle

laundry room was clean

the room smelled like stale wet laundry

could have been better for what i paid. no laundry service. room cleaning if you request.

hidden parking fee, room service only came once during a three night stay.

no swimming pool, lack of activities for kids.

did not like no free wifi

there is an on-site laundry, which used to be free, but is now $3 per machine

disappointed that there is, as far as i could make out, no laundry facilities (the hilton garden inn down the

room service showed up around

pet friendly location, welcoming and helpful staff, exceptionally comfortable mattress on bed,

i was expecting a pool and did not realize it was closed

dog mess in lift and laundry area

laundry on premises a plus

the laundry is not complimentary

keeping some kitchen tools in room may be better

also free parking in tysons corner

the rooms could have been alittle cleaner. the laundry room was filthy.

it's impossible to get an extra towel or a laundry bag

for laundry they don t have a coins, you can t use paypal or credit card

laundry room was out of order.

the pool was cloudy, the gym is rusty and outdated, the laundry room signs were incorrect

was no laundry room - just a laundry service and i originally thought i booked two queens but somehow got

bar was so-so

wasnt included and was almost $20 and its pet friendly which is a huge plus but theres no designated dog area

00 in room service

the shuttle service around tysons was great

the lobby is huge and plenty of space to do some work with their free wifi

room service people do not give extra towels or other toiletries as needed

walls meant the room next to me filled with drunk kids at 2am were disruptive

lots of fun for kids and older visitors as well

the spa and pool were really nice.

awesome hotel and customer service. quiet rooms and wonders pool and hot tub.

gym and pool being closed due to covid, but i understand why they were kept closed.

pool, hot tub, gym

breakfast was delicious and the staff were very kind.

stayed for 2 nights, but there was no room service during our stay

to expensive for the services you receive 3 i think this is not a hotel but a shelter 4 the guest laundry room

laundry room was not up to par

had to pay for laundry

wifi did not work at all in my room or even at the reception desk when i tried to connect my ipad

gym equipment out of order

ease of parking near the entry doors

location, free parking, it was good for my purpose, which was to have a bed to sleep for one night

the shuttle services were very

just unfortunate that because of coronovirus, the pool, gym and breakfast were closed , but absolutely understandable

the bed was amazing! room service food was good.

pet friendly

comfortable hotel, big gym. staff was very friendly

basic facilities like coffee, laundry were there and the swimming pool was nice to have

elevator door opened at the back where the laundry lady was, my hands are full with 2 other guest waiting at

staff was great. shuttle service top notch. great bathroom lighting. affordable laundry.

guest laundry was inexpensive and easily accessible

breakfast delicious-selection good. bed great. live the fact there was laundry room. pool nice

it has a restaurant and a rooftop bar but unfortunately during my stay the weather wasn t too much cooperative

from the front desk staffs to the kitchen staff for breakfast to their house keeping staffs

awesome bar by the lobby

wish that it was an outside pool.

one bar of soap in room

the breakfast is delicious and i love the property decoration

very good location. kitchen provides flexibility to cook than eat outside.

breakfast was excellent with various varieties for all age groups and location was warm and cozy

breakfast was lovely, we really enjoyed it, especially my 8 & 9yr olds

the breakfast was plentiful and very tasty. we were very pleased.

laundry room need sign to show price and vending machine can add detergent

laundry room in building, kitchen in room and all dishes are free of charge

very worn out; trash areas always overrun with trash; laundry room has mostly broken machines; 2 cleanings during

...no doggie bags for pet

kitchen

only thing is to have a laundry room where you can wash and dry clothes for an extended stay.

would have been great if there was a laundry facility

it did not have a laundry facility on the property.

hoped for a laundry facility

please consider getting a laundry room, that would make it a 5/5

breakfast, free parking, well appointed and clean rooms, self-service laundry, and close to restaurants, and

the laundry was $3 a load, a bit pricey but i don't think the hotel controls that.

the room noisy , the girl at check in didn t change the location of room beside laundry room

clean facility very good breakfast buffet nice staff good gym good tv

great breakfast

i especially liked the laundry room, since we stayed longer and it was very convenient to have a place to wash

the hotel services are very good, nice staff and it has a laundry room

good location and facilities (gym, laundry, breakfast, clean rooms)

we had to uber to the airport because the hotel shuttle did not leave until 7:00am and it would have been tight

the front desk girl had to shuttle us to the metro station and drove very aggressively.

laundry supplies available on property for purchase might be useful, but it seemed like most people

i appreciated the convenience of the laundry services

great kitchen facility and gym

great kitchen facility and gym

the property was very clean. breakfast was good

laundry service no longer available

the only minor downside was the lack of an on-site laundry facility, but overall, the experience was excellent

carpets were disgusting, no laundry on site (even though it was advertised, we had a softball team there for

no laundry

also, it could use a laundry room

broken television and untidy laundry area

great location, everything worked, well appointed room, ok breakfast, nice staff, laundry.

fitness room , laundry room

laundry room half of machines were broken

laundry room very handy

and room no breakfast but great coffee and muffins or granola bars at choice vending machines and laundry

kitchenette, trash room on each floor, and coin laundry in the building

i like the location, the room and the parking.

parking isn't very generous

toilet barely flushed. little available parking.

rooms clean breakfast was good just need a longer time til at least 10:00 staff was great

great breakfast, great service phuc let us checkout late.

great location; workout room was excellent; pool and hot tub; breakfast was excellent!

great location; workout room was excellent; pool and hot tub; breakfast was excellent!

we didnt like the noises next door. lots of screaming kids till 4 in the morning.

did not appreciate , they put us in room 205 next to the laundry room

the parking was free

clean - room service every day - good wifi reception- smart tvs so i was able to stream - personal was friendly

breakfast was good; ample choices and everything was organized and clean.

the breakfast and television (maybe it was the room i was in) the connection was lousy

value, laundry facilities, good gym.

excellent breakfast made to order

is not available early, so you have to stock up in the evening before 10pm (that's when the bar in the hotel

also i selected room with breakfast but hotel management was very confused about my booking and i have to wait

also, the hotel accepts pets, but has no outdoor trash cans to deposit poop bags

there were no laundry facilities

no laundry, no restaurant, the hotel charge much more than i saw when the option was choose.

there's a cafe and restaurant, also laundry nearby

it is very close to van ness metro station, and has a cheap laundry shop and the

close buy to stations and some shops and laundry

dog in the other room fighting couple in the room next door loud people drinking in laundry room fire alarm

person told me that she had no lower level floor which i requested but magically she found one laundry room/

when asked for more they said that the laundry was behind and could not give me more than one more towel

were dirty, no breakfast except cold coffee and a granola bar, tried charging every day for a pet fee

also didn't like that rooms didn't already come equipped with kitchen items necessary to cook, etc

special tanks to senora from brealfast area who helped me with the laundry

went to the front desk to exchange for clean towels, i was always told that either they're in the laundry or

laundry had less than half the machines operating, and was also unclean

the laundry area had no coin changer

location and free internet and parking.

great bar and barman :)

no breakfast wifi was weak

in bar couldn t understand order or speak english enough to get the order right

also, no bar service, no bellboys, no room service (unless by special request)

they have swimming pool which looked nice to us but we didn t have time to experience

the bed was comfortable and wifi fast

the wifi was not working 3

rest nothing good about the place no wifi no tea/coffee in room door locks not working

to be fair, i was in a smoking room, but i don't think it had ever been vacuumed

gave us a smoking room asked for non-smoking, bathroom was dingy

coin laundry for guest use

that they didn't have also my kids were excited about a pool to swim and thay as well they don't have you have

it was 3 am, my husband, my kids, and i were tired, and i received nothing but attitude, and nonchalant behavior

no gym no jets i'm tub and room floors were dirty.

no gym so i had to go to a gym and at for it

and you can do your laundry

very clean. parking lot available and also self laundry service

#2 - the continental breakfast

i didn t like how small the elevators are and the gym equipments didn t work

are narrow and since dc is school kids field trip destination we booked during one of those trips and it was

would of liked to have some laundry done and a luggage rack.

is no continental breakfast (which we knew about before hand)

the free wifi was fast and

was no breakfast, or bar area open

there is a nice indoor pool and gym in the basement

horrible like sleeping on concrete went to use laundry not only was it dirty and full of trash but washer was

pool was close that means kids not wa happy no housekeeper no ice found in the ic machines

parking

it was a clean hotel, nice bar area

parking

bed was comfortable, and the store in the lobby has anything you might need (food, coffee, candy, laundry pods

a free- ofcharge laundry room as well

free laundry was definitely a plus, just go walmart next door get the cheapest washing powder for like

renovated suite with kitchen & amenities they offer like fitness center & free 24/7 on site laundry

the staff are super nice, the location is great, the free laundry, the parking, the access, the rooms, the bath

laundry on site

did not like that fact the there was a turtle or rabbit race to the laundry machine

trash rooms are on every floor, there is laundry and vending room on the first

location very accommodating front desk manager pet friendly

black mold and dust. no parking. terrible experience

great pool for the kids and a free laundry

maybe the parking was not as convenient as i would have liked.

a pool always a bonus but spa nxt door willing to take us

mini bar was empty!!!! no room service!!!!!! restaurant was poor!!!!

although we did not partake of the room service, the menu was varied, prices were good and it provided a good

no laundry services on weekends - this might have been missed out on the website

pillows had no fluffy- look big but go completely flat when you put your head on them, no laundry at

good breakfast and good wifi

nice neighborhood. airport shuttle, breakfast served

the gym was great! the building was clean, welcoming and beds were comfy.

size of room, location, cleanses, free laundry

our room was by the laundry shoot when you came into the door of the room it wasn t a very tight fit

my sheet was with the bloody spots which didn t come out after the laundry

laundry service; the items needed to be given to the reception desk in the morning, which was

has a laundry room

our room stunk of smoke which effected the smell of all our laundry

like the privacy and having access to cleaning facilities such as a laundry room and 24hr store near by

they had laundry facilities and free tea and coffee in the mornings

the laundry took my money because it wasn

convenience to public transport, cheap laundry facilities, friendly staff

no laundry facilities in hotel

the location close to the airport and also the hotel shuttle.

bar and food outlets right next

no free breakfast, gym small, room was plain,

bar prices extremely high and very poor in english language