slightly dated, and no on-site laundry.

no laundry facilities were also an unexpected inconvenience

it was a little squishy for my husband and i, and the kids ended up kicking each other some

room service was also very kind

very pet friendly

laundry availability but only one washer and dryer. credit card only. very expensive.

ran, rats on property, limited housekeeping services, tv didn t work, laundry on site didn t work, pictures

much noise out side my room is located next to the laundry room i think someone trying to open my

staff are polite and friendly. my room were clean. they provide free laundry!

from allergy to something in the room, the elevator was broken, had to carry luggage upstairs, laundry/workout

disappointing that there is no minibar, or express laundry service

love the location and the room size. room service is also good.

the bar menu and

the fact there was no spa on the premises and the rooms were ok.

00 coffee bar in morning closes at 9

some of the amenities such as the ice machine and laundry dryers were not in working order

laundry facilities don t have detergents

on weekdays, close proximity to public transportation as well as supermarkets; self service laundry and kitchenette

great staff! loved the location. loved the laundry facilities!

so the self service laundry rooms (located on several floors) were a much needed convenience

very hot in laundry room

my sister had trouble getting wifi on her samsung. didn t like the view (apartment next door).

i ordered a kids meal; i have a medical condition

walk to metro, movie theater, 24hr cvs, 24hr taco bell, brewpub/sports bar next door, also the bagel cafe nearby

stayed here for a week with 2 young kids

i'm sorry i just think this is an excuse they couldn't get the clean laundry, if i'm paying for 2 nights, i

of some clothes for laundry friday, was never sent out

i had to ask for items that should have been in the room but were not such as laundry bags and the remote plus

more frequent shuttles would be helpful.

to check in early/ close to restaurants/metro/etc / free breakfast/ large rooms/ good tvs/ decent gym/ free

guest laundry on site was a bonus

there is no quarter coins at laundry. the front desk also doesn't have it.

very friendly staff, clean room and laundry

the shuttle was extremely helpful

no wine opener available at front desk, told to go to 14th floor bar in opposite tower.

it might be better to use a more practical laundry techniqu method to keep them white after each use

laundry was cheap and worked well

comfortable beds. big rooms. laundry available. good breakfast. easy access to highways.

laundry located on 2nd floor- steps to 2nd floor a bit hard to climb

laundry on second floor

it is great having a kitchen and laundry

some laundry machines are broken.

pool & hot tub were awesome

jacuzzi and pool was well serviced

clean, comfortable, and a great breakfast

of the food was horrible except for fries) dirty toothbrush delivered to room staff using both laundry machines

spacious room laundry room - very convenient

the opportunity to use a free guest laundry was a great plus (

they had a laundry room which was awesome

free laundry room, location, staff.

room was clean but there was a water bottle left in the refrigerator and the room was missing the laundry bag

room service was delicious and smooth check

hotel staff is nice and room service is very good

convenient clean safe and have a shuttle to the airport

proximity to the airport and the complimentary airport shuttle were big draws for us

the pool at this hotel is permanently closed and laundry is listed as broken on their website

it was beside the laundry, cramped, carpet was wet below the air-condition vents, their was no tap/spout on

our hotel room had dirty laundry and a burst bathroom

the coin operated laundry facilities were also a bonus

good to have a laundry center

people were using the laundry room late night

having access to the laundry facilities was also useful

laundry service would have been helpful

plenty of great restaurants offer delivery and there's a target on the next block and the laundry room was a

nice big convenient room, great location, friendly staff, good breakfast.

slow wifi connection.

bookings says room for a family of 5, but i needed extra bed and had to pay for it so that the kids can sleep

i had to call to ask wifi password, just not much information until you

i have 3 small kids

kids couldn't go to breakfast bar or pool alone and we got a king bed on 9th floor when my reservation said 2

the in-house laundry and kitchenette were convenient for a family

location, offering breakfast to go, gym open , laundry facilities, keeping up with the clean towels and garbage

beds,(bed and couch that converted to bed), kitchen in unit was nice

look into starting breakfast earlier

the in-house laundry and kitchenette were convenient for a family

to find out we has been placed next to the maids area where i guess laundry and prep for cleaning rooms was done

you are going to have laundry facilities, you should make it easy for guests to get quarters

very comfortable, spotless with an invaluable fridge, a microwave and tea/coffee maker, coin laundry, little

, i hope this is something that you guys can work on , also the laundry is very expensive

great location, friendly staff. quiet. on-site laundry was good.

we were still utilizing the laundry room

could use a few more exercise apparatus in the fitness center

no hot tub, small pool

kitchen equipment wasn't clean

the breakfast could have been better,wish there was an outside pool

need to have a laundry room

the wifi was not great

love the location, view, awesome gym, first class valet, and exceptional technology advanced options in the room

liked the staff friendliness, the gym was great, the whole experience really.

kids loved the breakfast

to be cleaned, needed an extra blanket and they were accommodating with no issues and asked for a late check

my only regret was not spending a few minutes in the bar area which was also really nice to have in a small

wifi access was difficult to maintain

gym equipment average, no coffee available, parking difficult and expensive.

great exercise room/gym with a lot of treadmills and equipment

room was right next to laundry, so not sure if there is venting next to instake or if there is mold or what,

pet friendly. good laundry. excellent front desk crew.

sameday laundry took 3 days

we did not complain, our room was small and tucked between the gym and laundry room

didn t like it because when i made the reservation there was an opcion breakfast included

room service only every day

hotel gym was probably the nicest hotel gym i ve been to

gym was well equipped (although see below also) staff were really friendly and

the breakfast was delicious

the bar downstairs was nice, bountiful breakfasts, and a convenient snack store

available for costumers, no water, no laundry rooms, no food even contactless deliver, for deliveries need to

coffee maker in the room, no refrigerator, no laundry bag

also when i ordered room service abrahet made my food

breakfast as restaurant was good

room service was prompt

laundry takes a long time! i also wish we had the coffee around for longer hours at the bar :)

am more sensitive than most people to laundry detergents

pool was only a miniature lap pool.

the hot tub/pool area very nice and soothing

wifi was down for a few days

snippy and was like i just called there on the way then my husband went down there to use the laundry room and

self laundry system. doesn t work for non us residents.

the laundry facilities were yucky and frustrating - lost money, silly that only takes quarters, no soap

i ordered laundry service and they didn't call me when it came in so had to get dressed, go to front desk and

staff, super clean, there is a laundry on site & they provide you with detergent and all at no cost, the gym

laundry room

i wish i had a chance to check out the gym facilities

it was close to the airport. location was amazing. the restaurant and bar were amazing as well.

and the shuttle that takes you to the metro station

room service charged an additional fee to deliver to your room

laundry room issue

staff always smiling&helpfull, amazing breakfast, clean home-like full room with kitchen, laundry, clean full

(kitchen, laundry room) it was very comfortable for staying for a week

location, staff, laundry, gym, breakfast all were excellent

laundry was $10 wash and dry

thought the customer service was amazing , like cleaning, laundry, room service was fantastic

pool is terrific, too

we chose the hotel mainly because of its renovation and because of the pool, so that the kids could enjoy the

no on- site shop( emergency soda, cookies whatever) & room service ended at 10pm

and the on-site amenities were excellent including the morning coffee and tea in the atrium, the gym, business

no laundry

wish they had laundry facilities

lack of onsite laundry facilities, which is a wonderful convenience for longer stays.

also, i had laundry done during my stay that cost over $200 for a week s worth of clothing

am allergic to fragrances and had trouble with the laundry odors, including the sheets on the bed

limited choices for room service

what really stood out to us was the breakfast and the hot apple cider in the lobby

the bed, helpfulness of all the staff, the room service

the staff was amazing the spa was wonderful the fireplace in the lobby was so nice and cozy

breakfast was expensive and i would give it a 7 out of 10 the restaurant staff were a 10 out of

was a false lash stuck on my towel so questionable laundry service goin on, the people at the front desk were

aircon's were a bit loud during the night and it was a bit difficult with the laundry facilities being only on

they have a guest laundry room that's pretty cheap and came in handy

nice hotel in quiet location near lincoln memorial. good beds. had self laundry

i also used i self-laundry that is located in 4th floor

if you are travelling with kids and/or family, this is the best option to get fueled up before hitting the

accommodating staff, very clean facilities and the breakfast was great

the breakfast was excellent and the extras at night like free food and drinks were a great added bonus

great location, breakfast included.

welcome snack bags for the kids were very thoughtful(frito's, chocolate)

i loved being able to do laundry

i like the laundry, the location, and free parking.

i found this hotel because it had breakfast, free parking, a gym and laundry room

i requested a spa tub in the room and for some reason it replaced my room with a fireplace room

staff was great! great breakfast. centrally located for shops and food.

building and rooms, no light (except in gym, which is very small), small lobby lounge, expensive relative to

the hotel needs to be updated desperately and the pool is the size of a large bathtub

roof top bar and piano bar. rooms were very nice as well.

pool is just an oversized bathtub

a helpful tip - for the laundry don t bother with the app, you can just pay with a credit card directly at

room, great facilities- gym, laundry room, bar

also, the hotel had a coin operated laundry, and the front desk gave us complimentary laundry soap

for finding walking sports shoes in georgetown, places to walk to on capital hill and environs, laundry soap

there was laundry and a separate entrance for bicycles

sad kids

wifi reception was

gym could have been better, as could breakfast

so convenient and easy! snack bar was great!

friendly receptionest met us on check in and allowed us for early check in which we truly needed

our kids were exhausted from the drive

room service not available

loved the happy hour on the rooftop bar, and excellent bar food

we booked a family room with 3 kids, room was not arranged for it

very very noisy, no room service

seasons breakfast. that was very disappointing

restaurant/ bar was closed for refurbishment

no buffet breakfast

swimming pool , price

breakfast is excellent

use the laundry across the road versus the in-house laundry service

nice to have a kitchen and useful to have laundry facilities in the hotel

full kitchen. laundry facilities

we used the laundry, which was in the basement

laundry in basement

it had laundry sitting around, old boxes, and unfinished-looking materials accompanied by a weird smell

no in-house laundry and no pool.

the bar it is impossible to understand not having housekeeping, no products in the minibar, no laundry service

wouldn't recommend as a business traveller stay - the laundry service was down

i do think a small guest laundry would be welcomed

of coin laundry facilities

well i almost cant hear throw it during the second night i called the reception i asked about the room service

room service was not available all days of the week.

no restaurant or bar open on mondays.

we came from florida because of hurricane irma so they offered us early check in

service was generally ok, except on our last day, we sent out some laundry at 2pm for express service, which is

the location, spa experience, rooms, ambience, bar, service. everything was excellent

the gym did not have a lot of free weights equipment.

need to rethink their pet policy

william at reception was very helpful ,all the bar staff friendly & effecint

just fyi - there is no laundry on promises!

no laundry

laundry service was also quite expensive

room service

clean room , big room with kitchen , nice breakfast

wifi connection was terrible

could be cleaner. no room service. could be less expensive for what it is.

no gym.

shuttle complicated

it is a bit far from downtown, but we could use the georgetown shuttle bus to go downtown

the on site laundry was clean and convenient

room service was no service - a delivery in a bag with plastic forks and knives

no free wifi in the rooms. confusing information about how to get room service

the gym is really nice

the breakfast for room service was delicious, food very good

pool and amenities were very nice and lobby/courtyard beautiful and comfortable

only downside is the spa is not up to scratch for the fairmont brand

staff was very nice and very dog friendly without a pet fee!! location was perfect!

thing i didn't like about the hotel is that although there is technically a pool, it is part of a gym (so more

the staff at the desk were both amazing individuals, and the two kids who were working in the lounge were

great room, good fitness facilities (gym & pool). friendly and welcoming staff.

only issue for us was the pool was under maintenance e

the prices for alcohol in the mini bar could've been more reasonable.

the pool was quite good but strangely a shower was missing

the pool was under renovation so we had to go across the street to use another hotels pool

the room service staff and people we encountered in the hotel were great.

paying for wifi and to use the gym for a 400 dollar room

delicious and nice variety. great room service.

had to pay for the pool and gym since it s shared. also the pool is inside.

is it posible that a hotel with that category and price range does not have free wifi, free gym and free coffee

was under construction, guest laundry dryer was out of service for the while time we stayed, cleaning products

i liked having a small kitchen space (counter space with microwave

the staff is very nice and the room is big and amazing with a kitchen corner

no gym

wifi is slow

guest self-service laundry room

we really liked the drinks-station in the lobby and made use of the excellent laundry facility

in addition, the hotel has a swimming pool, a gym and a laundry room (excellent if you're traveling for a long

as we were travelling a bit, having a laundry room was really convenient

) there is also a laundry facility i believe it's $2 per load, and was a clean and tidy area to use

it is pretty and clean inside, has free bike rentals, a guest laundry, a rooftop terrace

quiet, great breakfast, nice view, safe, near restaurants and walgreens, laundry room on 9th floor was very

the roof patio, staff -- jonathan, ahmed. chocolate at the front desk, laundry room .

laundry had to be brought down to desk and collectef.

the hotel was completely updated, had laundry, fridges, a great breakfast and to top it off, the staff was

j the bartender on the rooftop pool bar is amazing and super friendly, and professional

front desk staff, room, early check-in, the gym, the rooftop pool, and a yummy breakfast

send ketchup with breakfast orders containing eggs and home fries!

gym; valet and check-in staff were helpful and welcoming; breakfast; nice shower

great view nice roof pool

the hotel does not have laundry room much less any modern day amenities such as pool or hot tub, microwave in

did not have basic amenities like iron, microwave, on-site laundry, bathroom door which can be locked etc

they don t pick up laundry from the room or bring it back to the room and that s a shame as other hotels

the hotel states that it did laundry for an additional charge

they were able to do an early check in and late check out for us

self-service laundry facilities were much appreciated

laundry very expensive

very friendly, restaurant / bar had good selection of food and drinks, and the hotel has a small laundry room

i loved finding a room with a bed for each of my kids, plus another for my husband and i

bar and restaurant downstairs

laundry service good

room service has all sorts of add-on charges that don't

understanding with my room, the room felt small for 2 adults and two kids

the room service was superb

location - we felt comfortable walking in the area with the kids

there is a laundry room available to wash and dry your own clothes for a low rate

location atmosphere great condition great gym

gym, atmosphere,

wifi was so choppy that i was unable to do any real work

lifts, huge soft beds, beautiful big and well designed rooms, very clean and modern, amazing bar downstairs

the staff were all so friendly and accommodating from an early check in to holding our bags so we could explore

not a big complaint but bar wasn t open after a show at the anthem

staff at the main lobby and the rooftop bar were fantastic all around

whiskey charlie rooftop bar was really nice

and there are restaurants and bars galore

hotel was located very near the water taxi station and a laundry facility in the hotel (not free)

comfortable bed. amazing shower. loved the laundry facility on the floor. great breakfast.

facility: laundry,

laundry services on site were a wonderful surprise

location, room, bed mattress, clean, laundry on location.

location, cleanliness, breakfast, laundry, parking, and staff.

comfortable beds, spacious room, friendly staff, on site laundry

staff were so nice and helpful during breakfast, the reception, and finding quarters for me to do laundry

the location,breakfast,happy hour drinks,the size of our room and the available laundry room.

loved having use of a laundry room

the amenities are poor: scad breakfast, no laundry service, patchy wifi which is very annoying

and the breakfast is

we especially loved the bar and outside areas

there s plenty of room for two comfortable chairs by the fireplace

great location, welcoming staff, snack bar, breakfast

wifi did not work 3 out of the 4 days we were there laundry room would have been nice

very clean, helpful staff. laundry facilities too.

the omelette bar was great. other food items were not warm

the fact there was a gym but missing some maintenance in some machines

lots of kids on this week although i thought spring break was over

laundry room inside the hotel they ran out of coffee capsules for the room but they compensated me

after housekeeping had been through, clothes that were left folded in the bed were thrown into a laundry bag

about self laundry services which was stated in the guide in the room but was met with a very hostile front

laundry service ridiculous breakfast, very limited and poorly presented

wish they would have offered guests onsite self laundry option

no laundry service, views from the rooms weren t as good as hoped for

isn't any laundry facilities and no laundromat nearby

(want to pay $600 for laundry

hotel needs laundry rooms with washer and dryers - they offer laundry services but the price is per piece and

ac/heat not working properlyno room service

these are really embarrassing 3rd, amenities in room, no slipper, no shoehorn, no hotel treat, no laundry bags

the pool area was very nice and for our 25th wedding anniversary they provided wine, chocolate covered

the room was lovely, and i enjoyed the pool. the staff were kind and gracious.

pool area was great.

the spa was wonderful

was a laundry room besides our unit on 6th floor and when the machine was on it made a lot of noise

could not work out how to use laundry

we were also able to do laundry before during our stay, so bringing less worked out

essentials items are available at all time, as much as laundry machines

laundry facilities were available as well which was great

dessert was delish and the kids loved the room service their first.

we enjoyed beautiful cocktails in the round robin bar which is an experience in itself

we waited over 15min with the kids just to get to the lift that lead to breakfast room

would be nice to have a pool, fitness center or some arrangement with a nearby gym.

the bar is famous for its important history and guests

breakfast room service was pricey for what it was

breakfast room service was pricey for what it was

room, staff friendliness, room service

super pet friendly, what is so

gorgeous rooms, top-notch service, and a great bar to boot

the staff are lovely - friendly and helpful (special thanks for taking our same day laundry in a bit later than

the laundry prices were ridiculous

reception area sofas were filthy and smelled of old laundry

no laundry service

breakfast was very poor in terms of quality and quantity of products, and expensive as value for

no room service

i was able to get an early check in which was great

the gym was a nice size, and there was lots of equipment

room service has great prices and food were great as well

the kids

no laundry facilities

great location, pet friendly and very clean

i will definitely recommend this hotel for anyone traveling with kids

having water bottles at the gym

the receptionist even had a toy box and allowed my kids to each choose a toy

and perfect location, staff was super friendly and helpful, bar had great staff and cocktails

friendly staff very comfortable rooms, beakfast, foods and bar is amazing lastly location is excellent no need

hotel, facilities amazing, bar staff very friendly & helpful

excellent beautiful great bar high teaud83dude0f

great location delicious room service food nice bar cherif the bellhop was great

laundry came back dirtier

i had to remind them to put a laundry bag and list in the room so that i can het service

room service

not very child friendly. no kids stations on tv.

gym could include a little more

breakfast was also very good

breakfast was terrific! housekeeping brought ice to my room promptly.

great! we were all able to get a nice breakfast

one of the rooms had cockroaches in the bathroom and the kitchen resulting in us switching rooms in the middle

facilities are 6/10 , size of rooms is good for couple ir small families, also kitchen is good

delivered laundry to be sent out, was never sent out, and no one could find it

i went to a laundry so it worked out, but to have laundry sent out through the hotel

no laundry machine

-laundry room not available -the hotel is adjacent to gentlemens club.

they need to turn it into a laundry, gym, restaurant, or office for staff

old and need updating and it needs a customers laundry

room is not clean after room service

expensive parking and gym costs extra

wasn t anything we didn t like, travelling with 3 kids we were central to everything

that the gym access wasn t complimentary to hotel guests.

the breakfast was delicious

breakfast was not too great

service, room and breakfast

we also were slightly underwhelmed by the breakfast

pool was not open

room design was great. consider placing a light above the bar area in the room.

wifi is not avalubl in room

the dining and bar area was nice

the restaurant, gym, pool and hot tub were closed due to coronavirus restrictions.