was very welcoming very clean the pool was beautiful and the people were

nice indoor pool, workout room and being pet friendly, all combined to make this the best hampton inn ive ever

not enough parking for paying guests when the hotel is hosting an event

very clean common areas and rooms. staff was polite and parking was good.

breakfast had many more chooses than normal, hot breakfast, cold breakfast, cereal, breads, fruit,

no onsite laundry.

were given a first floor room which is fine but as we left the lobby and passed the laundry area, there was a

but when we walked into the breakfast area at 8am there were about 50 high school or college age kids taking

we didn’t have breakfast there but it’s great that they provided it

the fire pit at the bar was really nice to hang out

outdated facility ex. laundry machines

in room not working, light in laundry room not functioning , minimal breakfast-coffee,cold cereal, small packaged

there is a laundry room , very helpful if you are in a roadtrip like us

no pool no fitness facilities no outside sitting area

did not have a chance to eat breakfast but several people were enjoying it. centraly located.

no on-site laundry and peeling wall paper breakfast subpar

the pool, the location

clean, big room, free full breakfast

family loved the pool

00pm was kinda rude when i only asked about if she could open the gym door because i left my stuff in there and

smelt great, easy & convenient use of laundry on site, great breakfast, workout room, & super friendly staff

place is ran like a really cheap prison coin operated laundry but no quarters on site and they pride themselves

laundry facility on the same floor as our room was very convenient

guest laundry facility was good and appreciated

breakfast, great parking, very clean & staff was very helpful & accommodating to our needs

a hot tub along with the indoor pool would have been great!

pool was nice as well, gym looked well set up, and they offered complimentary water and

modern,clean, pet friendly, noon checkout, and kitchen with plates, silverware, etc

beautiful room, great kitchenette, clean and comfortable.

friendly staff. clean comfortable room. fully equipped kitchen.

the bar closed at 8pm when we were told that they didnt close til 11pm

we were supposed to stay at the casino but due to covid and my husband misplacing his id we were not welcomed

notified there was major construction going on prior, we found out when we drove up and it made parking a

went through booking and called to talk to a receptionist, i told them i had my 4 kids and husband staying i

spa was unavailable, no coffee or tea after 5 pm and elevator broken

all the amenities in the small suite like refrigerator toaster electric stove and much more, laundry for the

they have a laundry room on site and area to sit outside and cookout on their grill as well

large suite, great location, clean, friendly, laundry facilities, breakfast included.

laundry facility - guest left clothes in washer/dryer for hours after finish and hotel staff

the wifi works fantastic and you can do laundry and use a small gym

laundry was coin operated only which required a trip to an atm down the road and exchange at the

the morning rush at breakfast - so we went elsewhere.

i wish the pool was a little bigger but it was still a great hotel. my kids loved it!

booking stated there was an ev charger which was not accurate.

no ev chargers

pool for the kids and the airport shuttle.

waiting area for airport shuttle has cigarette butts everywhere and the trash hadn't been emptied for who knows

the outdoor pool area was amazing! loved lounging on the couches while the kids swam.

i stayed for 2 night no housekeeping to clean the room and i did not get towels me and my 2 kids used

my sons loved the pool and the breakfast

laundry services were very helpful

if your gong to have coin operated laundry equipment you need a change machine or at least have quarters at

they had a pay laundry

the wifi was slowly.

was very pleasantly surprised by the breakfast options

it has roaches !! && it was laundryy in hallways

was totally overgrown, no continental breakfast, leak in the pool, laundry was laying in the hall

the wifi was horrible, one of us was able to log in after 1

breakfast was good

had hair in the floor, no microwave, wifi barely worked, no channel guide for tv

another highlight was the ample truck parking, which made my stay even easier and stress-free

very nice place for pets. lots of areas to walk.

it s great that it s pet friendly too

so we can watch something different than the kids

was no internet when listed as free wifi

they offer free laundry and staff was great

having free laundry and a kitchenette in the room

price of laundry detergent no pool

privacy,free laundry

liked the room, nicely appointed, nothing lavish but, spacious with a small kitchen, nice size bathroom, and a

lots of parking spaces.

the remodeling and parking

off, the hotel should update its pictures bc the building, parking lot, and rooms look nothing like you see

the parking lot is also very dim was a bit uncomfortable to go to my car in the night

the beds were comfortable. free parking.

gym equipment broken

the breakfast was very good and the bed was very comfortable.

breakfast was great

breakfast was much better than expected too

great hot breakfast

the room was clean and open. i loved that i could do laundry.

nice there are laundry facilities on site

selling coffee packets from vending machines in the laundry room is very tacky.

i like that guests are allowed to do their own laundry right on the premises

wifi was bad

not maintained, did not even have quarters at the front desk for the laundry room

parking

plenty of free parking

breakfast was very good. lots of choices. the rooms were exceptional and very clean.

free breakfast was excellent

my kids loved the indoor pool

liked the pool for the kids, room was clean and comfortable

everything from the check in person. the cleanliness of the hotel and the pool.

pool and sauna not available due to covid guidelines

liked the pool for the kids, room was clean and comfortable

day i couldn't get breakfast

i also like that it is pet friendly (although they charge $100 for pets which i didn t see when booking)

for the breakfast add more choices. add a blender to the kitchen.

sheets or blankets at 11pm we had to go to reception to request them also we choose this for the pool which was

all of the above and the convenience of the kitchen.

laundry

how clean it was. breakfast

a little more variety than just waffles and coffee for breakfast! but they were good

i missed breakfast, it ended too early at 9 am

bathtub could of been cleaned way better we didn't use plus we woke up at 10am an no breakfast

attached laundry facilities great comfy beds really great staff shuttle service

would be great to have the ability to buy detergent in the laundry

breakfast was very good, eggs and coffee were great! great selection of bagels, toasst etc!

pleasant staff, generous and plentiful free breakfast, free 24 hr coffee, well lite and safe parking, convenient

good breakfast with plenty of options

free parking and wifi

parking is limited

parking facility commendable

free parking and wifi

breakfast parking gym the bed was very comfortable

the hotel does not have a laundry service

laundry facilities here as well

no microwave or fridge, with kids it’s hard

was cold heat did not work, had to move my kids to another room at 1am and they had zoom classes at 7 am room

family fell asleep and college kids burst into the room at 1:30am as they were assigned our room when computers

laundry machine took my money and did not work

no product in the laundry room to do

and fresh; comfortable bed; kitchenette; handicapped accessible with elevator, coin-operated laundry; helpful

on-site laundry was super convenient and easy to use and continental breakfast was good

no coins available with the reception staff to use at the laundry room

there are coin operated laundry room and exercise room

plenty of plugs for my devices, good internet, good desk for working, good lights, good laundry machines, ice,

laundry was a welcome surprise

cleanliness: the room was very clean facilities: the facilities were great even had a laundry for customers to

by walking from the center, breakfast included, coffee 24 hours, room cleaning every day, coins laundry inside

on our first day windows are really old - really very very noisy in the night parking expensive laundry

bathroom shade could not be lowered, giving those in the ice/laundry room a nice view into our bath spaces

laundry facility

big and laundry room

the bedroom was awful because of the traffic from the other room- not to mention the smells the kids would leave

close to good restaurants and bar across the street

pool was ok for a short cooling

the breakfast bar had pre-made sausage biscuits, and there were egg patties you could add on top

pool was not very clean or well maintained. breakfast leaves something to be desired.

the pool and proximity to places.

were nice, bed was awesome, hotel had a bar and a place for breakfast if wanted

morning staff at coffee bar was lovely and welcoming

went to irish bar across the street

there's no breakfast and pool close too early

bar wasn't open cause there wasn't much occupancy there wasn't a shuttle to bring you places and

on site laundry

wish breakfast went a little later. :)

pool is meant for young kids - just a very small in-door wading type pool; covid created shuttle not being

didn t like that i stayed friday-sunday and only got to use the pool once and it was early in the morning

continental breakfast was outstanding

location was great. clean. friendly staff. having laundry was nice.

great views of the harbor. early check in was much appreciated.

this location had free parking

room, wifi and location

the bar was a nice social setting

was great, room was clean and organized smelled nice, far enough from the casino floor where you didn t hear

was able to do all my laundry at a reasonable charge, great service.

laundry facilities buffet breakfast, a bit basic but good

my kids enjoyed the breakfast options. the staff was amazing and so nice. everything was clean.

clean, great mattresses, staff very polite, great gym size, and a pool.

the pool was a little small and the health center only had one of each machine

complementary laundrymat

laundry was free, great since i needed it

we have four kids and we were all very comfortable

security coming to my room to ask us to quiet down when all we were doing was laughing with the kids because

came to syracuse for a college tour at syracuse university but got into town too early so we requested early

not too bad for a 2 star! i got to do my laundry!

wifi doesn't always work

convenient long-term parking for $15 per week

parking was just outside room so easy to transport luggage and other things

plenty parking clean room

the rooms had a kind of smell which you get if you leave wet laundry cramped up for some time

the laundry room was warm. the air conditioner was not working and it could have been cleaner.

specifically chose this hotel for the laundry facilities

king room with kitchenette was a bit deceiving it had no stove top just a microwave and fridge like any other

the room was great. the pool was fantastic!

we love staying here because of the kitchenette, laundry facility and it s close to everything

laundry room for guest use

the size of the room, the frig, on site laundry, etc

i liked that the hotel has a laundry room!!

said he could not stay in the fitness facility very long, as the room is connected to the laundry area and the

hotel very new. had laundry facilities

tub, how ever there was loud music people yelling and what appeared to be drinking while having kids in there

clean room, pool area was nice, big breakfast

and the shuttle (greg

the hotel alerted me that they would be sending their shuttle shortly after my arrival

the house keepers on 307-309 area was helpful taking time to stop cleaning to give a few extra laundry bags

i loved the exercise & laundry room availability

pool room was extremely warm

breakfast was excellent

the pool and the little kitchenette in the room.

shower benches for handicapped people. hotel needs more handicapped rooms and parking spaces

if i had any complaints i would say the chlorine in pool was a little overwhelming.

the indoor pool and the quite rioms

also, horrible wifi

we needed towels for the second night and we ended up getting gym towels as they no longer had bath towels

horrific near the laundry room and gym

we were by the laundry room were the washed the linen

i got the exact type of room that i booked and paid for, and appreciated the pet friendly policy of the hotel

room was clean. shower was hot. hotel was in a quiet enough area. well lit parking lot.

gym had no lights and every machine requiring power was unplugged

it is very near the highway and has gym, laundry, ice machines

this place also includes a gym, laundry facilities and free breakfast

room selection. breakfast. wifi. all good.

the stay was ok, loved the fact that it was pet friendly but that breakfast was horrible

very unreliable wifi. breakfast area was very crowded on the weekends.