we were allowed to wash laundry from 6 am-12 as we were relocating from london we couldn't find short-term

regardless of washing laundry for 18 hours, there is no excuse for providing such a mattress

the room was small but perfect for what i needed, and wifi access was good as well

so despite this place have shared kitchen, toilet and kitchen facilities, we couldn t fault it, very worth

nice room free parking quiet area

was lovely and accommodating, there were 3 separate but linked bedroom, each with their own kitchen and bathroom

the showers were dirty, the kitchen area filthy and no proper coffee/tea facilities

no wifi

but linked bedroom, each with their own kitchen and bathroom, which suited us perfectly, easy parking just

no wifi

to pick a fault with it if i was been super analytical i guess the wifi was iffy at times but to be fair was

kitchen with breakfast provided

the room was okay but couldn not get the wifi working and

stay apart from second night group of lads shouting n banging on room next door so woke me and kids up which

i had researched first and checked to see that room service was available so that i could order food when i

good breakfast, but expensive. electric car charging point and good wifi

liked everything and had a great stay 0nly a mile from yarm lots of parking on a bus route 3 miles from stockton

all was going fantastically, the room service was what i expected

staff were very accommodating, allowing us early check in and having great advice on the local area

of the staff were excellent, from check in/out to the night lady and bar staff, they were friendly and looked

love the late check out option and air con in the room, was great having the heat turned up through the

time i did stay for breakfast which was amazing - i had a cooked breakfst and criossant - highly recommended

wifi signal was very poor and parking very expensive

no room service on a weekend grandson cut himself twice in pool

pool and gym were always busy

nice beds very comfortable needed more milk and sugar but receptionist was kind to give us more spa was on small

great location, good pool and gym, great beds and lovely breakfast

spa included which was bonus, rooms are always lovely and clean

prices of room service/laundry service.

a reasonable wardrobe and good space for your bags and laundry

deposit he goes to room took pictures just for wet towels and bed sheets and telling me the about laundry out

bar fantastic

pet friendly so you can take your 4 legged friend

reception toilet was backing on to the laundry and windows open between

night(saturday) cleansliness could be improved toilet stained wardrobe and table needed cleaning laundry piled

the lounge, restaurant and bar area was just what was needed to relax and enjoy a cracking breakfast

breakfast a bit disorganised

major bonus plenty of secure onsite parking which was

were next to the laundry early noises and air conditioning units outside window humming all night and room 1

wifi only allowed access to facebook and twitter so really did not serve the purpose i

location, breakfast, hotel facilities

ample free parking

excellent value for money and the bar area and food are excellent

it was room service because of covid but it was very nice and on time

breakfast was very good, but hadn't realised at first, that one could have both uncooked and

us back within 10 minutes, upgraded our room, fully refunded our stay, and included complimentary breakfast

no fresh milk even thou there in a mini fridge in the room.no turn down service or room service.

bed was fabulous breakfast via room service was very poor

oh and bar is nice and friendly good choice of drinks and beers both on keg and real ale and the main food

wifi on top floor not too strong

the staff were great, friendly and helpful and the food and service in the bar was

t fault the place , all staff were friendly from management, bar staff and housekeeping, it wasn t our first

wifi all good

fully fitted kitchen and laundry room were a bonus we were not

shared kitchen and laundry.

very easy check in. kitchen, laundry, pool table etc. my view was great.

facilities including two kitchens, a laundry room, pool table, darts board and large tv in the communal

location hassle free and our room has a great view of the sea to wake up to free pool and free wifi

a pool and spa for a rainy day

didn't dislike anything .would be nice to have a swimming pool.

travelled with my 3yo and is was ideal, deluxe room had plenty of space and the kids menu in the bar was spot

room was amazing and breakfast was nice too.

room are really well set out and clean also great room service

didn t work, wifi wasn t good enough to work the tv, bathroom door didn t close, fire alarm going off at

receptionist told me there was room service when i checked in, told me to call 0 to speak to reception, later

bed was too small only a small double, the tv didn't work wifi in the room was almost none

nothing - wish we d been able to stay longer to enjoy the bar area and restaurant

needs more life in the bar etc there s so much potential for the hotel

cheap and well located with free parking

free parking & short walk to shops & restaurants

location car parking outside central location next to railway station friendly staff clean

was unable to access my room due to missing laundry

was there for a spa weekend and it was spoilt by kids taking over the pool and jacuzzi

comfy bed , great spa & massage! super friendly & helpful staff

views spa food was lovely friendly helpful staff.

the gym was well equipped but a little tired looking in places

bar, restaurant and gym closed due to restrictions.

arrived late evening and parking was fine as there was plenty of spaces available, the checkin was quick and

location excellent you would never know you were right on the a1 even has a gym brill

lovely staff, a little gym, very clean, a little bar, free parking etc

the gym was an added bonus, small but did the job

breakfast was great, plenty of choice, opening time ment no rushing.

location in the middle of town, food and room service we would not fault

bedroom cold even with radiator on full. noise from next bedroom till 3.30am. no bar snacks.

breakfast plentiful and a good choice

staff and bar was lovely

was in the room next to the service area so i was woken up by the laundry lorry at about 06

and our room was quiet (away from the functions) despite being above the laundry entrance

view from our room are stocks of linens for laundry

the pool,spa and jacuzzi

also they have a gym and a pool which we used (free) again super clean and was quiet in the pool too

room service

hotel as it needed to as it was dated but always clean i must say it s a good size hotel free parking at the

wifi signal in room 3 was terrible, they did try fix it, but i think the room was just in a blind

friendly staff and a comfy bar area

pancakes on the breakfast buffet would make the kids happier

only downside was that it was not possible to use the outdoor pool as it was in a special area

great service and a fabulous breakfast delivered to our room with a great selection of fresh

swimming pool was probably the best hotel pool i havce been in, very clean long and great contemporary

hotel caters for children with regards to outdoor activities and use of the pool but with regards to food i

with lounge/dining/kitchen area and the facilities of a 5 * hotel on hand was perfect for a girly spa trip

i stood at the bar 45 minutes waiting to be served

, i rang to see if i could get in early amy on reception sorted it - thankyou , wedding meal and breakfast very

the room was very nice, the breakfast was good and so was the dinner

convenient location, with ample parking.

hotel , lovely room ,clean with all amenities, good location ,nice bar area, plenty of parking, very helpful

the wifi had great signal throughout the hotel

she allowed my pet to stay in the room with us and said we should have made the hotel aware of the situation

pet friendly so i booked because of that and arrived early to sit in the bar for a few hours but

we used the spa and the ladies were wonderful

could do with a swimming pool.

good parking, and it was very handy for the business course i was on

and price, which includes parking if you arrive early

fiddly but it all worked well we did not find it disturbing, but there was some noise from the bar downstairs

everything staff bedroom facilities regulars in the bar downstairs looking to relocate near by .

great bar downstairs and u met some amazing customers in there who let me watch the darts with them

before top floor it was beautiful this one was a basement room dark and dingy with staff pushing laundry past

room was lovely inside just the view was a wall and we were right next to the laundry which you could hear all

one night, we got there late as we were moving home from, hertfordshire, have since joined the gym/leisure

staff were very friendly, the facilities were great - full gym, pool, mini golf etc

this, coupled with a wifi problem meant we had to change room

unfortunately woken early as on the same floor as laundry and

ev charger didn't match any charger's i've ever seen so needed to go out late at night night to

was excellent and a good choice and not expensive room was very clean and comfortable with good parking close

lots of car parking

wifi was limited in certain parts ie the restaurant, i had an excellent steak however it was on a

our lodge didn't have usable wifi or if it did we couldn't work out how to connect.

not informed of breakfast times & how a tab would need to be opened to order room service, so had to go to hotel

no spa or hot tub facilities

the breakfast was very nice also, including the service

staff were very friendly from booking in and bar staff

bar had a lovely atmosphere and plenty of areas to sit

team were lovely - great with the kids (and the dog

the court yard rooms with parking outside each room

rooms are nice and the hotel bar etc very good

kids running around in the bar area

really a problem, but i was amused that the slip i filled out for the laundry service didn t seem to recognize

on day four we discovered the hotel does not have a self-service laundry and there is no public self-laundry

room at the back turned out to be above the hotel s laundry facility which went on all through the night

room service serving only pizza or burgers

it was good to have a gym, but it's tiny, limited, and cold