staff full size name brand shampoo/conditioner & bodywash on site guest laundry great breakfast plenty of

nice breakfast, comfortable and clean bed, pool is nice

the breakfast was good

super slow wifi internet access. the room was a suite in form not function.

size name brand shampoo/conditioner & bodywash on site guest laundry great breakfast plenty of parking

the laundry area needs to be keep t clean

room was across from the laundry room where the maids work and they were enjoying each other with lively chatting

the laundry area is out of

has pool and laundry

the staff, with the exception of the laundry folks, were outstanding

when i called to get more, i was told they had run out the day before and had just started doing laundry

the tv was out n the dryers in the laundry barely worked

i d have to pay for it well i m paying now for a suite and end up in the something like a laundry room

piles of dirty laundry

pet friendly

convenient parking and good facilities, especially the free laundry

no continental breakfast due to covid/

convenient parking and good facilities, especially the free laundry

really create a vacation there was no pool available for us and it was a big thing with our kids

we only stayed one night and didn't get to enjoy the indoor pool or the gym

there is an adequate fitness room and a laundry (which wasn t working last time i was there but i believe

the pool was not available to use due to maintenance issues.

the gym was small and with poor equipment

to get to, plenty of parking

breakfast was good during our stay and staff was pleasant and helpful

small pool, and the laundry room was tiny! beds weren t that comfortable either.

not much on bar dinner items availability

the parking lot was clean as were the outdoor fire pit and seating areas

indoor pool and gym

bartender bruce, was very rude

everything. nice staff. laundry on site.

the cleaness of their laundry

they did not have a laundry facility because the washer and dryers were broken, the ice machine did not work

breakfast was cleaned up by 9

they put lipstick on a pig and it was ok, parking was right outside the room door (thank goodness so i could

liked the easy access off the freeway, they also had a laundry room

they had somewhere to your personal laundry, clean room.

laundry room available

pet friendly

area to walk your pet is disgusting even though they put bags out for people they don t use them and nobody

this location seemed to be pet-friendly since many people had dogs

i think that i should be able to use the wifi up until i check out

location, friendliness, indoor pool, breakfast buffet, size of room, etc

the indoor pool was fun, very clean, and the staff were super friendly all the way through

hallway carpet badly stained & needs to be replaced

00 for a non-smoking room despite the fact that i booked a non smoking room on the booking site

25 dollar deposit for non smoking rooms when that should have been included with price

smoking rooms

guy at front desk was rude, and parking lot was dangerous

smoking rooms ud83dudc4c

the pool area was closed. need more vending machines 24 hrs

the downside: the pool water was filthy

our view included the pool which looked disgusting

the pool is closed and hasn't been cleaned. full of nasty, smelly water.

pool was closed

i asked for a clean blanket from laundry and it was covered with human and black dog hair so i had to buy

there ever again or at least not if she s still working there and we had a room right next to laundry facilities

laundry room had broken dryers and guests left clothes in washers and dryers for

smoke all the time at bathroom, elevator, halls, outside garbage cans full mostly time, the guest laundry did

laundry facility was near bye

the workers are kind.and the laundry man is helpful. i very much enjoyed my stay!the

nice breakfast area

due the covid-19 was no breakfast

and deb were so so nice and the free breakfast was the best i've ever had

more variety of breakfast options

next to laundry room .loud washing machine all day long.

supposedly smoke-free room, but i left that room smelling like i was smoking in

no breakfast as advertised

we didn't eat breakfast at motel.

equally laughable, i was told a hold would be put on my credit card in case i smoked in a non smoking room

the hot breakfast was great to wake up to and so many restaurants and shops was in walking

another thing i know is all hotel by marriott are very clean and has good quality kitchen supplies and furniture

the continental breakfast was great

ample parking

facilities and breakfast

the outdoor pool and seating was great for our large group

i loved the breakfast, the beds were so comfortable. the pool was nice.

friendly staff, comfortable room, plenty of parking

i would like to have seen an indoor pool area, but there was a fitness center which was nice.

well breakfast could go a little later! jk! everything was great!

one front desk person didn t know about the laundry facility and pretty much guested her way

great staff, size of room great, laundry next to room was perfect.

didn t look for amenities so was surprised no laundry facilities no restaurant

breakfast could have had a better variety

location and breakfast

laundry in the building

quarters for laundry and suggested i go over to seven 11 to get some

i always saw house keeping cleaning. i liked the laundry and gym facilities

the laundry facility was out of service ago we couldn't do our laundry

the need some caulking in the bathroom, sanding and painting, the sheets apparently came out the laundry with

the laundry facility was dirty with trash all over the floor

friendly staff clean room great shuttle driver

being able to lie down after traveling with two kids

my room was clean, people working were friendly, ac worked and wifi got the job done

parking right near our room door. easy access from car to door. only one trip to empty the car.

only thing i wanted to do that i didn t get to was laundry, the guest laundry was out of service but that wasn

laundry was closed

the laundry room was opened to the hall so that is all you smelled coming in and the rugs were wet and

the room and gym were excellent

the restaurant/ bar inside the hotel was closed ...

like that they had a pool of workout room a laundry room breakfast in the morning and some staff

the breakfast was delicious

the breakfast buffet was very good

we were on our way to cancun, so the shuttle service was awesome

easy check in, good shuttle service, close to airport but very quiet.

free shuttle to and from the airport

the shuttle drivers were great and the shuttle service really awesome

no pool and it was extremely hot weather

the wifi didn't work for the ps4. or any game system. that really needs to be fixed

i called in a room service order and she asked if it was a to go order

fact that the laundry service was not free and even worst, needed quarters to put in the machine

is a laundry room on the first floor, but it requires quarters and there was no machine to exchange

very accomdating staff, on site laundry, gym, allowed us to check in early after flight cancellation

liked the laundry being inside the fitness center and the fitness center being available 24 hours

they also have a laundry area and really everything you need

door to enter on wrong side slow toilet needed more flushes to clear toilet too low and small laundry dryer

the pool was closed

location was convenient for what i was in town for. parking was coinvent to facility.

to pandemic the gym was closed

my only concern was that the pool was closed.

kitchen area was furnished with basic supplies, on site laundry was at no charge to guests, common areas were

weekly housekeeping but there are laundry facilities, and you can get new towels whenever you want

location and surprised laundry use was free during pandemic.

the outside grill area the laundry the fact that it has a kitchenette in each room

parking lot had no lights at night

staff, cleanliness, updated look, on site laundry

was cold at the hot bar and the elevators went down so we had to walk all the way down to the pool elevators

charging for a very minimal to bad breakfast, booked with the knowledge that there would be a bar open and it

my husband said they should put a shelf in the shower to put stuff on, and parking is a little limited right

clean room and common areas. pool looked great.

laundry service was not available as washer was down

the room was great for the space of 2 adults and 2 kids

the wifi password was scribbled so fast we couldn't make it out

about the hotel but i as disappointed in the time it took the shuttle to pick us up for the airport

breakfast take a lot of time due to the precautions for the covid-19

hotel has no laundry facility and on booking it stated that it did

there seemed to be more guests than there was parking spaces available

everything was great, we stay there every time we visit our kids in huntersville.

great staff. clean. breakfast was outstanding. location next to novant hospital was ideal for us

sure do miss the hot breakfast out in the lounge

necessary amenities (kitchenette with full refrigerator, stove top, coffee maker and microwave,), laundry

laundry room etc

low pet fee. everything was good.

kitchen dishes or utensils in kitchen

rooms - very clean - big frig,microwave -stove top -very pet friendly - only charge $20

gave me room across from laundry room

my room was right across from the laundry room so the people working were very loud.

ice maker or laundry on the floor we stayed on

laundry facilities weren't working when we stayed

with the laundry and dryer

laundry room needs updating and they could offer at least a cold breakfast

laundry room closed and unable to get coffee at 7:30 in the morning and told she would not make

i caught up on my laundry, the area was small but tidy and cheap to wash and the washers and dryer work very

was in a room next to the laundry with laundry carts lining the hallway

the laundry unit closed to early

i haven't ever did laundry in a hotel and that experience was actually good

the floors are sticky the laundry room has 2 big trash bins that smelled horrible

breakfast was excellent...room was wonderful...everything was perfect!! best hotel stay ever!!

loved the room and easy to navigate. pet friendly and quiet. great atmosphere.

dirty, no wifi, no microwave in room. overall very cheap environment.

on the couch in the front entryway, cleaning staff not wearing gloves while carrying dirty laundry to their

light down by laundry was not working, was dark at night

needed to wash some laundry but their machine was in need of being serviced, but i can't attribute that to the

no laundry room for guest

button was broken to go down so i rode up and then pushed down, i reported it to a lady in the laundry room, no

attempt to use guest laundry services, only to find that the detergent machine was out of order

breakfast was great

gym (not a lot of equipment, but at least they had a gym)

breakfast was not great but thats not a deal breaker

need more parking

in the lobby and breakfast area not to mention all the noise from people going in and out of the laundry room

the pool was closed. bathroom sink was clogged and drained slowly

wifi works great, and great selection for the breakfest

tv was an issue no instruction in the room, weak signal poor wifi weak signal

cleanliness, quiet, good breakfast

breakfast is good, wifi was amazing being i worked from the hotel & was very clean &

pool could be open longer and traffic from rt.77 could be heard inside room.

was great, but would love to have regular complimentary water as well, especially for being a pet friendly hotel

parking spaces very tight

parking was easy and check in fast and efficient

have a guest laundry which is open from 6am to midnight everyday

find that the back of the house need to have more attention, (example) the laundry must be looking more clean

ice room and laundry accessible

was clean and cozy and updated front desk was efficient and nice, they let me have a late check out, would def

wifi kept cutting off

i met, staff wise; from front desk, laundry, maintenance, cleaning, buffet servers, were extremely professional

only suggestion i'd have is to upgrade the laundry units to accept cards

if stay more than one day and want to skip laundry service, need more hooks / racks for them to dry

also, not having a change machine in the laundry room was an inconvenience

dirty sheets laundry on pull out couch when we went to bed.

clean, nice gym, guest laundry and very nice professional front desk.ud83eudd17

house red wine from the bar was excellent! in room coffee had real cream

clean, nice gym, guest laundry and very nice professional front desk.ud83eudd17

i think every hotel should have a smoking lounge and bar on the top floor for easy ventilation

unsure about spelling but she helped when there was a time in need for my pet

it cost me $10 to do one load of laundry

the room was really big and comfy it had a kitchen faucet which i dont see often, the staff is courteous, next

the room was very outdated, broken light in the kitchen, stained furniture and overal

breakfast was hot and ready between 6-10a, staff greeted with a smile

needed english muffins with breakfast

we found the laundry room door with no door knob and there was plenty of towels in there

had the previous guests trash in the room and used laundry we found in the closet

lots of parking space with back entry

airport shuttle even took me to the local cracker barrel to pick up my food order

gym open but indoor pool wasn t-was told it was due to covid

the laundry room

the parking was fine and the tv channels were good

that want to party at 2:45am until 4:00 in the parking lot outside my room, the bed was uncomfortable and the

brilliant wifi

nice staff quite location great wifi

the laundry room was out of order. i really needed that for the amount of time we stayed

breakfast was good

i was assignrd a 1st floor room facing the very near parking lot and busy street

i did not like the fact that outside construction limited my parking options

couldn't use the pool.. but not the property fault

laundry and gym also big and super helpful- my 4 kids enjoyed the indoor pool very much

pool wasn't clean.

wish that the room that the pool was in was a little bit warmer

comfortable place for families. spacious room for 5. excellent gym for a hotel.

the kitchen waa convenient. the counter top was convenient.

when i asked the front desk clerk she acted as if i was putting her out bc she had to go to the laundry room to

laundry, spacious, great great breakfast

the laundry room is a bit warm but was very appreciated a little expensive

the kitchen staff is good ud83dudc4d

to other experiences the breakfast could be improved by taking more care with the eggs (too dry)

is a fee to exchange but again if they don t have any to exchange you have to wait for the laundry yo get

it was close to the stores and they where pet friendly.

the facility did not have any hand soap or kitchen soap

there was trash in the kitchen trash can, and the floor wasn't swept

wifi was down , didn t get a key

i like the room with the kitchen area.

home like feel. full kitchen. true apartment set up.

a nasty attitude and when i came to the front to get some wash cloth was told their waiting on laundry

it was in a good spot and clean, nice fire pit and pool

pool closed entire 3 day stay, microwave inoperable, carpet in room stained, and hvac would not

breakfast was not included and the wifi was poor !

we have a pet; however, i did not realize the location was pet friendly and was going to leave the pet with a

as i recall this staff member had to stop laundry and be pulled into making eggs

having a hot breakfast was nice and so was having a laundry room

perfect location and pet friendly. short drive to everywhere we wanted to go.

ate too much yummy breakfast :)

i was disappointed on arrival that they didn't know i had a pet so they had to find a different room for me

smelled like cigarettes and wet carpet, constant noises through wall from staff or laundry room all night, decor

the bar closed early for a weekend visit.

comfy bed, good gym, close to other amenities. friendly and helpful staff.

very clean, good wifi, good location to highways, malls, restaurants, and friendly staff.

nice beds, good wifi connection

the laundry setup could use some improvements, but it s not a major problem.

there was no internet, no laundry, no fitness room

allow smoking in some rooms, smell permeates 1st floor

nonrefundable pet fee

insecure wifi

laundry roon.please invest in that

easy going. good breakfast. self service laundry.

coin laundry did not offer any detergent or other laundry care products

that there was no laundry room. lol

i could smell dogs, laundry room smelled bad. some noise above and outside at late hours.

shopping or restaurants near hotel, outlets not working in the bathroom, no restaurant or guest laundry room,

version 95 no pool pool finally got fixed for last day it was covered in bugs on top of the smell from the

gym and pool good and finally breakfast was the best for choice we had

gym and pool good and finally breakfast was the best for choice we had

very clean room, polite staff, convenient location and good breakfast

friendly staff. breakfast included. laundry available. we'll situated.

the laundry person had disappeared on her so i had to go get them which was fine

free breakfast

the breakfast.

being told i the pet fee was waived but then getting charged for it anyways.

pool was closed! shower was cold and our room was right next to the laundry, so noisy!

pet friendly is most important! the room and facility were clean.

i didn't like the pillows.the pool was too small

i only seen bagel, bread, and cereal not really a breakfast for the ones who don t eat this

parking was easy, and plenty of handicapped parking

no laundry for guests

people who work there are very kind and friendly and i feel safe staying there and parking my tow truck in the

the breakfast could have been a little better with maybe some fruit and hot food.

there was no breakfast which my family & i were very excited about until we found out there was none

the room was what i paid for a spa room and got handicap room

laundry didn t work

hair dryer in room, wifi information not given at checkin, no usb charging ports in room (not a deal breaker

wifi didn t work

the breakfast was only cereal

rooms smelled like smoke and pot and there were people hanging out in the parking lot

the laundry and vending machines halfway work

laundry facilities and bathroom

s dryer stopped working so i couldn t get fresh towels, but i could wash them in the guest laundry

of parking spaces

parking lot was very hard to drive through

great location. clean. great breakfast.

amazing staff! the pool/weight room and put put golf.

we loved the location, free breakfast and spacious room!

amazing staff! the pool/weight room and put put golf.

bar nautical nook was closed

laundry services

i had to uber eats with my kids for 7 nights due to the restaurant being closed

location and fast shuttle to and from the airport

the hotel had many facilities including a pool and a gym, as well as a nice restaurant

driver for the shuttle was incredibly disgruntled at the amount of our luggage and weight at arrival

the hotel claims they have security and apparently there cameras don t have surveillance of the parking lot

shuttle perfect

the receptionist greeting upon arrival. pool, restaurant, bar.

the staff were friendly and the included shuttle ride to the airport at 4am was a bonus

there was a reasonable gym and a small pool, but i didn't swim

shuttle service was fast to pick me up at airport.

the airport shuttle was great to have

staff was friendly and breakfast was good

breakfast at 7:00 so we missed it.

really enjoyed the pool. it was open for many hours each day. towels were provided.

the laundry supervisor was very nice. she was very sweet. she is a 10/10.

said there was balcony and there wasn t really and no laundry facilities

one of the laundry attendants was rude.

also the laundry machines need to be updated to take credit cards

gym was small and ok the location is literally a middle of no-where the hotel is asking guests to

also the laundry services were out of order

were really excited to have a pool however the pool is down for maintenance to replace the heater so we were

kids loved the indoor swimming pool!!

pool was under construction. was not notified in advance.

breakfast was great n location is great

no laundry facility

was told that i would be on a floor where pets are not allowed because i'm allergic to pet dander an i woke up

shuttle was quick to pick us up and super fast to get us to the hotel

breakfast was good

lobby is beautiful suite styled rooms great breakfast! nice gym

there was the front desk girl destiny, the bar girl katie and the manager (forgot his name) that were all very

the pool was great!

iron in the room, i always like some sort of continental breakfast, and had to ask for a complimentary water

rooms were clean, quiet and very comfortable. decent fitness room; nice pool and bar.

wish they had a free continental breakfast

new wifi system requires you to login every two hours, is very slow, and simply annoying waste of time

breakfast could use a bit more verity (bacon, biscuits, grits, etc

wifi basically doesn't work

breakfast was good too

the full kitchen and the peaceful location.

no free shuttle to airport as advertised.

was a little small for the price point; no microwave, gym facilities very basic with only a few machines

missing the hot breakfast

breakfast was good, but could use a little more variety in the

great breakfast..comfortable beds..nice eating places in walking distance

liked the 2 bedroom suite with 2 full baths and full kitchen

location, room comfort, room cleanliness and breakfast

very good location, good breakfast and very convenient parking garage.

breakfast was great each morning and the bar was life and bar tender was very entertaining

poor communication. no one told me room service was down due to covid-19.

you need quarters to use the laundry machines, which was kinda inconvenient

good breakfast

extremely clean a d comfortable, beautifully decorated, good breakfast and friendly staff.

breakfast was awesome!

decent fitness center

you get a card key to access the hotel elevators, pool, laundry and your room

the view, the room and the pool area. the hotel exceeded my expectations i loved my stay.

wifi key isn't accessible

you get a card key to access the hotel elevators, pool, laundry and your room

made it easy to explore charlotte, friendly lobby staff made us feel very welcome, view of pool from