pool was freezing, maybe because it is indoors and the air temp was mid-90's

onsite bar and social area; suite-style rooms with complete kitchen; ample complimentary snacks and beverages

round about annoying parking was not good

breakfast was great

there was a mini kitchen in the room and the bed was very comfortable

teenage son and nephew had such a great time in the lounge lobby /gym/ pool area , all open 24 hrs

the pool water was very cold.

the shower area offers no privacy if you are traveling with others or kids, as it is an open concept

loved the pool being open late

was disappointed in the breakfast options

room very clean very quiet very nice staff dog friendly with grassy area self laundry functional and clean gym

only thing i would recommend is having a laundry app that you can use to pay for the laundry verses having to

there are restaurants right in the parking area

my wife an i only had one night away from the kids for this event so we figured we would keep it kinda local

parking was crowded.

laundry room was clean with $1

eggs was over done and kitchen area too small.i didn't have meat opinions

breakfast could of had better choices. coffee ran out and scrambled eggs were cold.

amenities , breakfast, pool,wifi etc in

nice & clean. great breakfast and kids enjoyed the pool

no laundry for guests

very clean. loved the covered parking, especially in the midst of storms.

fresh fruit and some form of at protein at the breakfast bar.

the parking lot was well lit and was within walking distance to a few dining options

close to town, the next parking lot has a great breakfast spot and pizza place

elevator, gym, pool, and free laundry

the spacious room and the facilities such as laundry and full kitchen made us really relaxed

laundry room

laundry room was out of commission during my stay so i didn t get to use the facility

loved the laundry facilities

pool was closed! shower was cold and our room was right next to the laundry, so noisy!

i didn't like the pillows.the pool was too small

the breakfast

had a nice swimming pool

i only seen bagel, bread, and cereal not really a breakfast for the ones who don t eat this

restaurant and bar in the hotel and the hotel location

underground parking & loading area is out of the rain. underground charging is great

pool was perfect, even had toys for the kids

breakfast was hot and delicious

parking was adequate

they had a guest laundry which was so helpful as we needed to do washing excellent restaurant within walking

to the park we were having tournaments; having a kitchen was helpful and the staff was nice

room was nice and loved having the kitchen

but the kids had fun and our stay was nice

location, pool and bed.

shopping or restaurants near hotel, outlets not working in the bathroom, no restaurant or guest laundry room,

the breakfast was great

it had a nice pool

great breakfast and enjoyed the coffee hot chocolate bar - friendly staff

staff was extremely nice. room was clean and comfortable. breakfast was great!

the laundry setup could use some improvements, but it s not a major problem.

there was no internet, no laundry, no fitness room

dollar tree, golds gym, wendy s all less than 50 yards away

disappointing seeing that this was one of the reasons for us booking this hotel as we have two kids that were

was the cleanest pet friendly hotel i have been in

having a hot breakfast was nice and so was having a laundry room

as i recall this staff member had to stop laundry and be pulled into making eggs

the pool was clean and served as a great place to relax after all day meetings

was welcoming and helpful ,room was comfortable and clean parking near our room

perfect location and pet friendly. short drive to everywhere we wanted to go.

there was no one in the kitchen nor at front desk

even the breakfast room was nicely equipped, nice, good coffee

tight parking situation for trucks with trailers

was great, but would love to have regular complimentary water as well, especially for being a pet friendly hotel

the breakfast was great!! hate we didn t have time to enjoy the pool.

button was broken to go down so i rode up and then pushed down, i reported it to a lady in the laundry room, no

needed to wash some laundry but their machine was in need of being serviced, but i can't attribute that to the

on the couch in the front entryway, cleaning staff not wearing gloves while carrying dirty laundry to their

light down by laundry was not working, was dark at night

no laundry room for guest

laundry was broken, so could not wash clothes during my extended stay

better signage is suggested as we could not find the outside pool

the wifi did not work i was forced to use my hot spot off my phone

needed more parking

pool was closed, we specifically searched for a hotel with a pool so my kids could swim during our

laundry facilities weren't working when we stayed

that the pool,laundry room,and fitness room were out of order.

with the laundry and dryer

gave me room across from laundry room

ice maker or laundry on the floor we stayed on

quick and easy check in. love the on-site laundry and breakfast goes until 930!

laundry self serve facilities was not allowed to use due to risk of freezing pipes with no other

room was clean, and continental breakfast was served

quick and easy check in. love the on-site laundry and breakfast goes until 930!

love that there is a lot of parking and the check in was easy to find

staff, cleanliness, updated look, on site laundry

the only thing was the restaurant was closed so no bar and no breakfast

small rooms, bar not open due to no available bartender. had to pay for breakfast.

the pool and gym were still shutdown.

breakfast a little later on saturdays and sundays

door to enter on wrong side slow toilet needed more flushes to clear toilet too low and small laundry dryer

the older gentleman who worked the bar area he was very sweet to everyone

the pool area was small, and didn t have much room for sitting

the pool was closed

the pool was closed.

breakfast was very good & had lots of variety

not a lot of parking while traveling with a small trailer.

the beds was comfortable. they had a nice gym. nice dining area staff was friendly.

room was clean and comfortable. breakfast was great. location was good.

the facility was bright and the parking was good

kitchen area was furnished with basic supplies, on site laundry was at no charge to guests, common areas were

weekly housekeeping but there are laundry facilities, and you can get new towels whenever you want

location and surprised laundry use was free during pandemic.

the outside grill area the laundry the fact that it has a kitchenette in each room

workable kitchen

and laundry room wasn't working, no one will tell you until you book the room

if not, then i was allergic to the laundry detergent used to clean the sheets and bedding

and laundry facilities were not open

no guest laundry, but the employee washed my kid s jersey for free

no laundry

i didn't like that they didn't have a laundry room.

longer breakfast time

great pool

the pool was closed and that was one of the reasons why i chose the motel

pool could use some attention. bugs

another thing i know is all hotel by marriott are very clean and has good quality kitchen supplies and furniture

good breakfast , nice room , helpful staff

fully equipped large suite with kitchen and all utensils

very friendly and accommodating staff. the room was very spacious. the breakfast was very good.

the hot breakfast was great to wake up to and so many restaurants and shops was in walking

didn t like the fact that i was on able to use the laundry the entire time that i was there which was just

laundry available

laundry room and workout room was in poor shape and care. garbage cans over flowing all week.

limited kitchen supplies

it was in a nice area, and i like how you got privacy from the parking lot.

there isn't a laundry room.

they should give you the wifi password when you check in! couldn t find it!

my kids were really upset and there was nothing else to do at the facility and or to accommodate

we left very early in the morning so did not have breakfast but there was fresh coffee at 4a

being able to leave my car at the hotel for a small daily fee saved me money on airport parking

room next to ice machine & laundry guy who smoked weed outside our room

hope you have self service laundry area.

we were disappointed that the breakfast wasn t open but

decided to paint the bottom of the pool green instead of the traditional blue or white

parking lot is too small and very dark at night!

laundry room etc

necessary amenities (kitchenette with full refrigerator, stove top, coffee maker and microwave,), laundry

the kitchen and full size fridge was a bonus, also having an ice maker in the room was great

exceptionally clean for pet friendly room. great price for pet stay. very clean kitchen.

about the propertied nice ,clean very convenient with kitchen in it

in the lobby and breakfast area not to mention all the noise from people going in and out of the laundry room

the breakfast was wonderful and the location was great for our weekend getaway

tv was an issue no instruction in the room, weak signal poor wifi weak signal

wifi works great, and great selection for the breakfest

very accommodating to pet owners, clean, comfort, good staff

hotel has no laundry facility and on booking it stated that it did

the parking lot was very small

bed and pet dander

we took the kids to speedway for breakfast sandwiches

great staff. clean. breakfast was outstanding. location next to novant hospital was ideal for us

attempt to use guest laundry services, only to find that the detergent machine was out of order

parking

bathroom was a little tight, parking was just adequate and mattress could have been better.

breakfast fresh n tasty and the front desk personnel was friendly n knowledgeable

pictures to prove it dirty filthy they don t clean it no clean linen bugs they advised a pool gym breakfast

as for the laundry area, although i did not use it, but i went there for the ice machine, i think that room

staff was nice and when i asked for room service for the room to be cleaned it was done i enjoyed my stay

the wifi was not secure

were folks out by the parking lot that chose to gather, drink beer and play music

excellent customer service. room service was provided daily. this is all that i was looking for.

is a fee to exchange but again if they don t have any to exchange you have to wait for the laundry yo get

it was close to the stores and they where pet friendly.

there was trash in the kitchen trash can, and the floor wasn't swept

home like feel. full kitchen. true apartment set up.

the kitchen was generally well laid out, but it was missing a few essentials such as dish soap, paper

comfortable for us and travel with our pet. very nice employees. quiet.

the facility did not have any hand soap or kitchen soap

the laundry room is a bit warm but was very appreciated a little expensive

laundry, spacious, great great breakfast

when i asked the front desk clerk she acted as if i was putting her out bc she had to go to the laundry room to

location is wonderful and parking is plentiful

first two nights were horrible due to kids running and screaming in the hallways after midnight and some jerk

laundry and gym also big and super helpful- my 4 kids enjoyed the indoor pool very much

heat units were very loud when they turned on. gym didn't have towels or wipes.

laundry and gym also big and super helpful- my 4 kids enjoyed the indoor pool very much

the carpet was so gross

we had fun in the indoor pool

if stay more than one day and want to skip laundry service, need more hooks / racks for them to dry

dirty sheets laundry on pull out couch when we went to bed.

only suggestion i'd have is to upgrade the laundry units to accept cards

also, not having a change machine in the laundry room was an inconvenience

i met, staff wise; from front desk, laundry, maintenance, cleaning, buffet servers, were extremely professional

smelled like cigarettes and wet carpet, constant noises through wall from staff or laundry room all night, decor

breakfast could of been free . the bar could of been open.

stalled vehicles no parking

comfy bed, good gym, close to other amenities. friendly and helpful staff.

room service was closed on saturday

the laundry room was out of order. i really needed that for the amount of time we stayed

water pressure in sink very low. loud kids running up and down the hall

ice machines not working , pool closed

don't have enough food at breakfast. we went down around 9 am, everything almost gone.

good parking clean and friendly staff. great breakfast!

a nasty attitude and when i came to the front to get some wash cloth was told their waiting on laundry

i love the facility, the room and the pool

the location right off the highway, plenty of places to eat nearby, nice clean building, great pool, comfy beds

the bar and modern room

it was in a good spot and clean, nice fire pit and pool

the laundry and vending machines halfway work

s dryer stopped working so i couldn t get fresh towels, but i could wash them in the guest laundry

laundry facilities and bathroom

am traveling with a cat and this came up as pet friendly

the kitchen was clean and easy to use. bathroom towels were white and soft. comfy bed too.

people are living, and have abandoned looking cars and cars packed to the brim with items in the parking lot

the kitchen area was amazing

had alot of drawers in the kitchen

many people just hanging around outside in the parking lot

the front door within 25 feet of the entrance and i'm allergic to it plus people grilling in the parking lot

didn't have laundry powder available to purchase for their laundry machines

on top of that the room, laundry, and even parking was perfect

clean, easy parking well-maintained good experience

and the wifi did not work

some of the breakfast wasn t good

used the laundry

our room was directly across hall from laundry!!!

laundry room venting machine had thing in wrong slots still after three day being told

bed was hard and the room was next to the laundry room, noisy!!

parking can be a little hectic

not enough people in housekeeping to get the laundry cleaned and back on the beds

the breakfast bar was the best ive ever ate at any hotel stay

the ease of the parking lot and bringing in your luggage

it was very clean and parking was a breeze.

the bar and kitchen were very nice. i liked the pool and hot tub too!

rough neighborhood lots of activity in the parking lot at night crazy man walking down the street yelling was

free parking, free breakfast, and great staff!

my kids favorite part i m sure was the pool

some of the gym equipment was malfunctioning

24hr gym access; the hotel s outside doors require room key to get in after hours.

laundry lady s need better eyes as there were old chips left in cabinets, one bedspread was

it was a very comfortable bed. breakfast was good. staff and parking was excellent

the location was in a curve, and it was difficult to see either way when trying to leave the parking lot

rn) in the black out curtain, property is across the street from several restaurants and their parking lots were

the gym was so small, only one person can work out at a time

the pool was not properly clean.

no hassle parking

the kitchenette was great! didn t know that was in the room!

very clean room and facilities gym is tiny but has machines

lots of parking

also love the fact that it had a laundry facility for the guests

room, gym, dining area and hotel as a whole was very clean and orderly

n/a need to add gravy to your breakfast menu.

the smell in the room smells like a gym

no indoor pool

was very late so i decided to spray the room sweep and mop the floor and wash my sheets at their laundry facility

laundry roomcost a little to much.

staff very nice ...good location ....perfect fit laundry room big plus

spacious room, laundry area, and good location

we could hear every door shut and the laundry room 4 rooms down the whole time

room service showed up like 6 times

and i went for christmas and the decor was just so gorgeous,, the pool was nice and clean, the gym was nice,

to covid regulations, my kids didn't get to swim because they can only allow a certain number of kids

parents had better control of kids around the food

great gym and pool

laundry service, fitness center, snacks and drinks available 24/7

pool was dirty my children could not get in they were so upset there was clumps of brown piles on

breakfast included, pet-friendly, convenient location, full kitchen, separate bedroom for privacy, and spacious

breakfast-need to vastly improve

loved the fireplace and the fully equipped kitchen. the bed was perfect.

loved the breakfast and it was good that they had laundry facilities

paying for laundry

laundry facilities

gym is in good condition and tv works, which is not always the case

nice and clean ! room and kitchen area. .

didn t have any plastic laundry bags

the gentlemen at the bar that night was kind

i liked having the balconies even though we didn't open the doors because of the kids but it was still a nice

easy to find and great parking

the first night we arrived the check in person also told us she would mix us a drink at the bar because they

room was right across from the laundry room so, we was not able to sleep in with all the noise and yelling down

i wished there was a quest laundry

room was not far from the laundry room on the first floor, so it was a lot of back and forth noise

hotel ran out of toweld and wash clothes for the rooms and pool area and the cleaning staff was not very

swimming pool was dirty and filty and should be covered

no breakfast

there was also a police investigating a stolen car or something in the back parking lot of the hotel when i

no breakfast

didn't offer breakfast even though it's advertised for it

to much going on in the parking lot

though we had a non smoking room it still smelled like smoke

parking lot was narrow but nothing unmanageable.

quick check in, easy parking

smelled clean no shady people in parking felt safe from robbers

parking is really tight

was near lots of noisy areas such as the laundry room

breakfast was delicious, rooms were clean, air conditioning worked perfectly, bathrooms had plenty

parking was a bit of an issue pool was very small

pool was closed.

not very good parking had to park in the back just felt kinda scary for a female alone

laundry didn t work

wifi cutting out no promised breakfast (not even coffee) being charged 4 times (each a different

couldn't hook up to wifi

breakfast was very sparse, not clean around the food counter asked for more oj and what was out was

last, there was a llarge group,8,-10, people hanging in the parking lot with several cases of beer

rooms, guest laundry on site indoor pool,spa, and exercise room

breakfast was great. and the hotel is close to a big shopping mall and to the charlotte airport

the grab and go breakfast like the hotel was not shabby at all

beds were comfortable and the gym was

late check out was a nice perk to have an stress-free departure after a late night event

we had to get a laundry person to assist us

were charged twice for our pet and the hotel will not reimburse us

breakfast was good even though i came downstairs late so i was not able to get the hot breakfast

t say anything about the wifi, breakfast etc

there were so many options for breakfast and it was great

they need a laundry room for every floor

put me next to equipment room and across from laundry when hotel was not

the laundry room could be a little bit cleaner but i am not complaining

at all the pillows were worn out flat this hotel need to do some major upgrades and besides the laundry room

good parking facilities and well lighted cookies were great

i could smell dogs, laundry room smelled bad. some noise above and outside at late hours.

exercise room is on the third floor which is where all the smoking rooms are and the laundry room is on the

easy going. good breakfast. self service laundry.

laundry roon.please invest in that

coin laundry did not offer any detergent or other laundry care products

friendly staff. breakfast included. laundry available. we'll situated.

the laundry person had disappeared on her so i had to go get them which was fine

went swimming and enjoyed the pool to ourselves

i loved the heated pool.

need outside seating in pet area

breakfast isn't included and neither is the laundry room

i loved the laundry room on the 7th floor

the laundry app wouldn't work so we couldn't do laundry .

i didn't use the pool, gym or laundry because it was only a one night stay but they were available there

had to drive our wet clothes to a laundry mat to dry them

there was only 1 guest laundry facility in the whole building of 5 floors

spotted just down from our room there was a laundry with washer and dryers large too

a muffled leaf blower humming sound that we could only determine might have been coming from the laundry area

room was close to ice machine, elevator and laundry room

everything worked, very good gym, very good breakfast and dinner

laundry facilities were honestly the only weak point of the hotel and that seemed to be a temporary

the laundry facilities and

the staff was great clean facilities , laundry room was greatly priced

lot of stuff was out: no shower gel/shampoo in our shower, tried to do laundry but they were out of detergent

the pool and gym were open and clean

there is also a laundry room for guests staying long enough to need it

therefore, i am requesting that our laundry services at the hotel be provided free of charge

grounds, excellent staff, wonderful starbucks coffee in the morning, an excellent place for pets

the kitchen looked like it would ve been great had they had been open

wifi ,dirty floors and lights in room dim

staff were somewhat loud in my hallway since my room was next to the laundry room and upper floor customer was

and i feel like there should be a coin machine and small laundry soap/fabric softener/bleaches vending with

t have any breakfast

parking was adequate along with free wifi.

comfy, clean with a banging breakfast and super welcoming vibe, this hotel was a welcome relief after a long

location closed the pool and laundry room most of the rooms are filled by tenants who are staying long term

woke up to my room flooded from the room next-door three days in a row i woke up to all my clean laundry and

went down for breakfast they only had cereal or waffles and i was there around

left before breakfast

liked that there was some kind of breakfast tho the selection was minimal

our room was right next to the laundry room so we heard washers and dryers a good bit

hotel has a fitness center and laundry available

good location and glad to have laundry on site.

the breakfast was always ready and it was a clean area

and it's one of the very few hotels that still has breakfast

really and i most certainly didn't like the fact that when i went down to do my laundry that was about 10 police

linen smelled like dirty laundry

the laundry room to hot

friendly staff, good location and a built in kitchenette. really cheap place to stay.

there were people hanging around the front door and in the parking lot drinking and smoking

onsite laundry facility

guest laundry is available, but one of the machines was out of order

it needs a fan in the laundry room! super hot in there when doing clothes.

laundry equipment needs to be updated

there was no where to sit in laundry room while waiting for machines to stop

the night before i arrived 8 vehicles had been broken into in the parking lot.

pool area is wonderful

you wanted to go was a bit of a pain due to being hemmed in by one-way streets and while the breakfast was nice

we knew everything we needed to know about the hotel, including the pool hours, fitness center, breakfast times

think it should have been cheaper because there was no breakfast, pool or gym and couldn't get access to movie

also, people were hanging out in the parking lot at all hours

prompt elevators, ample parking.

in the kitchen, on our walls and headboards

close to top golf, you can definitely walk there is you wanted to

police were on site responding to theft in the parking lot - office staff were not helpful

extremely friendly and helpful staff, good breakfast, nice room, laundry just for $ 4.5,

easy to find and had breakfast

wifi would not connect to either one of our phones

service didn't clean the room the 3 days i was there and no wifi and the hallways smelled like

breakfast was ok. no eggs or sausage but it was nice.

was clean, plenty of well lit safe parking and the front desk staff was professional and very friendly

parking lot wasn't the best, i stayed on the 3rd floor and as soon as i walked out the elevator,

great breakfast and staff was amazing

not so many options for breakfast, really missed sausage eggs or bacon kyi

someone hit my car in the parking lot

that she needed to leave the dogs in the car when she was getting breakfast or using the laundry room

i was approached in the laundry/vending area by a man asking if i wanted some

laundry facilities and vending machines on site

cars sitting in parking lot idling with a drivers inside

is one of the few hotels that have smoking rooms and accepts pets

parking lot needs work seriously

in parking lot, torn bed sheets, broken air conditioning, bathroom not clean

no breakfast.. we liked nothing!

this property would better be served as a parking lot

ask for a non smoking room the smell of smoke was so bad i had ask for another room it was much better but i