shopping or restaurants near hotel, outlets not working in the bathroom, no restaurant or guest laundry room,

the hotel is also right beside the interstate so it's very loud when you're in the pool

got fixed for last day it was covered in bugs on top of the smell from the freshly refinished parking lot

very clean excellent breakfast!

breakfast was great. staff was friendly and room was very clean

pool was closed! shower was cold and our room was right next to the laundry, so noisy!

pet friendly is most important! the room and facility were clean.

will the breakfast can be better, they can add a lot more to anything..

get a heater for the pool

you get coffee with breakfast but that's it

no laundry for guests

people who work there are very kind and friendly and i feel safe staying there and parking my tow truck in the

parking was tight

location great close to the freeway and clean place for breakfast.

misleading, at check in the hostess was unprofessional and laughed when i told her i requested a late check out

there was no internet, no laundry, no fitness room

the laundry setup could use some improvements, but it s not a major problem.

breakfast could use a lot of improvement

of commode, toilet paper is 1/2 ply not even 1 ply, sheer curtains on windows to a very well lit parking lot

my kids room was a little under rated

having a hot breakfast was nice and so was having a laundry room

as i recall this staff member had to stop laundry and be pulled into making eggs

great parking

pet charge of 25$ each for my 2 cats was excessive.

all the parking

great location. clean. great breakfast.

the pool was a bit cold so we did not swim as much as planned.

- an electric outlet in the kitchen area was non-functional, so i had to move the coffee pot to the table

room was spacious with kitchen

the front desk ended up arranging a shuttle to take us to our meeting

also, i wasn't impressed with the pool

free secure wifi location

parking spaces very tight

breakfast is good, wifi was amazing being i worked from the hotel & was very clean &

the bed was comfortable and the breakfast and coffee were great

needed to wash some laundry but their machine was in need of being serviced, but i can't attribute that to the

button was broken to go down so i rode up and then pushed down, i reported it to a lady in the laundry room, no

no laundry room for guest

light down by laundry was not working, was dark at night

on the couch in the front entryway, cleaning staff not wearing gloves while carrying dirty laundry to their

the continental breakfast was delicious specially the option of egg whites!

location, room size (one bedroom king), pet friendly with great walking areas, hot breakfast,

fully equipped large suite with kitchen and all utensils

facilities and breakfast

gym was lackluster

door to enter on wrong side slow toilet needed more flushes to clear toilet too low and small laundry dryer

poor wifi - why does one have to joine a hotel's chain's loyalty scheme to get wifi

the pool was closed.

the inside pool needs a little attention, but i was glad they had one

the pool was not open

staff, cleanliness, updated look, on site laundry

my husband said they should put a shelf in the shower to put stuff on, and parking is a little limited right

property was easy to find with ample parking

pool/spa closed...which the customer should be made aware of

small rooms, bar not open due to no available bartender. had to pay for breakfast.

kitchen area was furnished with basic supplies, on site laundry was at no charge to guests, common areas were

the outside grill area the laundry the fact that it has a kitchenette in each room

location and surprised laundry use was free during pandemic.

weekly housekeeping but there are laundry facilities, and you can get new towels whenever you want

were people just loitering around the parking lot when i arrived- which was late

ice maker or laundry on the floor we stayed on

that the pool,laundry room,and fitness room were out of order.

gave me room across from laundry room

laundry facilities weren't working when we stayed

my room was right across from the laundry room so the people working were very loud.

section right off pool, couldn t sit outside

it is not meant for friends and family with kids

pool and bar is awesome

it is not meant for friends and family with kids

hotel staff member that checked us in was wonderful as well as the night clerk and bar tender

laundry room etc

necessary amenities (kitchenette with full refrigerator, stove top, coffee maker and microwave,), laundry

rooms - very clean - big frig,microwave -stove top -very pet friendly - only charge $20

the kitchen and full size fridge was a bonus, also having an ice maker in the room was great

rooms overlooked parking lot which was nice so we could keep an eye out on our luggage strapped to the car

in the lobby and breakfast area not to mention all the noise from people going in and out of the laundry room

switched out hotels to this one because it had a gym and half of the equipment was broken

wifi was non existent

pet friendly, breakfast included, clean and comfortable, location to lake norman

not a good variety for breakfast but it wasn t bad !

room very clean very quiet very nice staff dog friendly with grassy area self laundry functional and clean gym

only thing i would recommend is having a laundry app that you can use to pay for the laundry verses having to

kids loved the pool, we loved the option of grilling out by the pool while the kids played

convenient, free parking

it was clean and affordable and pet friendly

hotel has no laundry facility and on booking it stated that it did

bed and pet dander

sure do miss the hot breakfast out in the lounge

i usually don t eat a great deal for breakfast, but, it certainly looked fresh and appetizing

greeting on our tv were extra little touches that put this hotel over the top, especially for our kids

laundry room was clean with $1

amenities , breakfast, pool,wifi etc in

the pool area looked like it needed to be painted

a little bummed that the pool wasnt available. we found out at check in.

location and breakfast

they had a guest laundry which was so helpful as we needed to do washing excellent restaurant within walking

$75 pet fee is excessive.

room was nice and loved having the kitchen

didn t like the front desk staff knocking on my door during night hours claiming my kids were loud but their

kitchen was well equipped

room was great , breakfast was wonderful and the staff was very friendly and helpful

the hospitality was exceptional and the parking garage below the building was a nice addition.

parking was adequate

is accommodating and is fastidious in their work -they succeed in pleasing-extremely clean-breakfasts are great

dinner was very good. casey the bar supervisor was excellent.

no pool or laundry due to construction

laundry area was also well kept

chose it because it had laundry facilities. rooms were clean

the laundry room was

laundry room was out of commission during my stay so i didn t get to use the facility

attempt to use guest laundry services, only to find that the detergent machine was out of order

super friendly staff and very pet friendly

breakfast was good. the pool looked good but too cold out to use it on my trip.

we had nothing telling us what the wifi password was and the phone in rm did not work

good breakfast & coffee. good parking.

laundry was broken, so could not wash clothes during my extended stay

pet friendly and nice staff

the roominess of the room, the ac was great and that it was pet friendly.

good selection for breakfast, both hot and cold items. staff was friendly and helpful.

entrance to the parking lot as well as the parking lot

quick and easy check in. love the on-site laundry and breakfast goes until 930!

laundry self serve facilities was not allowed to use due to risk of freezing pipes with no other

2 cars were racing around the adjacent parking lot

easy access to parking

the bed and smoking rooms.

and laundry facilities were not open

if not, then i was allergic to the laundry detergent used to clean the sheets and bedding

and laundry room wasn't working, no one will tell you until you book the room

no guest laundry, but the employee washed my kid s jersey for free

there is no guest laundry and nothing close by

receptionist very nice. breakfast was okay.

breakfast was very good & had lots of variety

of available parking, staff was friendly

pool was nice

just wish breakfast would offer different hot items for those staying multiple days

i didn't like that they didn't have a laundry room.

longer breakfast time

love this motel especially the breakfast!! e

wish you had an outdoor pool

i had the kids all excited about going to the pool and the pool was closed it said for the season and its

there isn't a laundry room.

parking can be an issue.

a bit dated. gym could be better.

the breakfast was good

had to close the pool early thanks to some kids

laundry room and workout room was in poor shape and care. garbage cans over flowing all week.

didn t like the fact that i was on able to use the laundry the entire time that i was there which was just

laundry available

very accommodating on arrival time, room had full kitchen and everything seemed modernized.

we were too far away from the router and had no wifi.

room next to ice machine & laundry guy who smoked weed outside our room

hope you have self service laundry area.

pool needed to be cleaned and updated. that is the only concern i seen with this location.

breakfast choices were excellent; everything was fully stocked and clean

pet friendly and the staff is the best! clean and well maintained would stay again!!!

is a fee to exchange but again if they don t have any to exchange you have to wait for the laundry yo get

it was close to the stores and they where pet friendly.

there was plenty of closet space, and the kitchen layout was both functional and stylish

home like feel. full kitchen. true apartment set up.

the kitchen was generally well laid out, but it was missing a few essentials such as dish soap, paper

i like the room with the kitchen area.

comfortable for us and travel with our pet. very nice employees. quiet.

laundry and gym also big and super helpful- my 4 kids enjoyed the indoor pool very much

laundry and gym also big and super helpful- my 4 kids enjoyed the indoor pool very much

breakfast was preboxed

clean room, nice kitchen area, comfy beds, new bathroom, pet friendly , convenient

breakfast with very helpful, friendly kitchen staff

the laundry room is a bit warm but was very appreciated a little expensive

when i asked the front desk clerk she acted as if i was putting her out bc she had to go to the laundry room to

laundry, spacious, great great breakfast

the pool was closed

were comfortable, shower water was hot, kitchen area gave us a little more room to spread out

i met, staff wise; from front desk, laundry, maintenance, cleaning, buffet servers, were extremely professional

only suggestion i'd have is to upgrade the laundry units to accept cards

if stay more than one day and want to skip laundry service, need more hooks / racks for them to dry

dirty sheets laundry on pull out couch when we went to bed.

also, not having a change machine in the laundry room was an inconvenience

smelled like cigarettes and wet carpet, constant noises through wall from staff or laundry room all night, decor

did not receive room service

nice beds, good wifi connection

comfy bed, good gym, close to other amenities. friendly and helpful staff.

weekend bar hours. but, i understand it s a slow time of year for pleasure traveling.

the laundry room was out of order. i really needed that for the amount of time we stayed

an indoor pool

it was good. wifi a little slow and cleanliness was pretty good. staff was great

ice machines not working , pool closed

at the front desk and a lady i had a quick check, no problems, the room was clean the continental breakfast was

a nasty attitude and when i came to the front to get some wash cloth was told their waiting on laundry

the commode did not flush and the pool was out.

i love the facility, the room and the pool

the bar and food area should stay open a bit longer

the wifi was very slow.

the laundry and vending machines halfway work

laundry facilities and bathroom

s dryer stopped working so i couldn t get fresh towels, but i could wash them in the guest laundry

it has plenty of parking space

the parking was a bit much due to them not having enough slots.

didn't have laundry powder available to purchase for their laundry machines

on top of that the room, laundry, and even parking was perfect

ending early: my daughter was in the middle of making her a waffle and the kitchen worker disconnected the waffle

wifi was very slow but the hotel was maxed out so it is understandable

i also enjoyed the full service breakfast each morning

bed was hard and the room was next to the laundry room, noisy!!

laundry room venting machine had thing in wrong slots still after three day being told

our room was directly across hall from laundry!!!

used the laundry

dog friendly (pet fee applies per day)

my kids favorite part i m sure was the pool

breakfast was good, room and hallways wwere clean

plenty of free parking

i told them i would be traveling with my two kids and even booked a room that was said to be big

breakfast was great

not enough people in housekeeping to get the laundry cleaned and back on the beds

it was very clean and parking was a breeze.

also the free shuttle service to nearby shopping mall was a bonus we took advantage of for my mom

the bar and kitchen were very nice. i liked the pool and hot tub too!

the pool and gym were well maintained and clean

laundry lady s need better eyes as there were old chips left in cabinets, one bedspread was

that it is pet friendly and has excellent location to restaurants

enough food for breakfast.

is not a lot of parking and we found near by restaurant customers taking the parking spaces

breakfast was good

people are living, and have abandoned looking cars and cars packed to the brim with items in the parking lot

dog's id card at check in days after we got there we had a knock on the door wanting us to pay pet fees

kitchen pipe clocked & waited for 3 days to fix & when we ask staff they if you want walk out

it is a self serve hotel so no breakfast but you have a kitchenette to cook and sink as well

no coffee maker there were homeless people hanging out in the parking lot around our cars

no hassle parking

everything was perfect the room the breakfast was okay the hotel was just nice and beautiful and over exceeded

convenient location, not far from highway. plenty of free parking.

breakfast was great and the kitchen staff even better

it was clean, breakfast was good and the dinner they provided on property was good as well

also love the fact that it had a laundry facility for the guests

value for amazing quality! breakfast was very good

wasn t told ahead of time the pool was closed

breakfast was good!

quiet, clean, very friendly staff and very convenient location for us. breakfast was excellent!

laundry didn t work

how two parking lots combined into one.

empty baggies in parking lot

didn't eat breakfast but turned in my door cards and everything looked clean and nice.

was under renovations which we weren t made aware of, we had no hot water when we arrived, the wifi was slow

as for the laundry area, although i did not use it, but i went there for the ice machine, i think that room

the wifi was not secure

excellent customer service. room service was provided daily. this is all that i was looking for.

no wifi very little or any breakfast.

parking at night

exercise room is on the third floor which is where all the smoking rooms are and the laundry room is on the

i could smell dogs, laundry room smelled bad. some noise above and outside at late hours.

coin laundry did not offer any detergent or other laundry care products

laundry roon.please invest in that

that there was no laundry room. lol

laundry roomcost a little to much.

staff very nice ...good location ....perfect fit laundry room big plus

everything including the pool and laundry room.

was very late so i decided to spray the room sweep and mop the floor and wash my sheets at their laundry facility

we could hear every door shut and the laundry room 4 rooms down the whole time

the laundry person had disappeared on her so i had to go get them which was fine

friendly staff. breakfast included. laundry available. we'll situated.

the pool was inside and very small!

and slow unsecured wifi

rusted, frig didn't get that cold and the coffee maker was disappointing dog friendly but no pet cleaning

liked the unique lobby - it has a small water feature and glass elevators which my kids really enjoyed seeing

room service outdated design and scratched furniture toiletries in bathroom were already opened and

did not like the fact that there was no kitchen as advertised there was a big stain on the couch bed there seem

pets

liked having a restaurant and bar in the

laundry service, fitness center, snacks and drinks available 24/7

just the amount of space i require, with a nice kitchenette

traveling with kids it's nice to be able to cook

great location. 6 mins away from great wolf lodge.. had a kitchen and indoor pool. a++++

easy access from parking lot into building

didn t have any plastic laundry bags

if you are traveling with kids....snacks and menu items are extremely limited and pricey.

didn t explain about wifi when i checked in

was conveniently located; however there were no complimentary snacks for the kids

easy to find and great parking

laundry facilities

loved the breakfast and it was good that they had laundry facilities

paying for laundry

small pool

the kitchen staff,very friendly and helpful.

rooms, guest laundry on site indoor pool,spa, and exercise room

indoor pool and gym and late hrs access

walls are really thin and you can here other s conversations and kids running down the hallway late at night

the bed was comfy and the kids loved

also another bonus was the gym that was available

i loved the laundry room on the 7th floor

it was good to have a buffet style breakfast, laundry facilities appreciated and the gym was well equipped

the laundry app wouldn't work so we couldn't do laundry .

i didn't use the pool, gym or laundry because it was only a one night stay but they were available there

had to drive our wet clothes to a laundry mat to dry them

a muffled leaf blower humming sound that we could only determine might have been coming from the laundry area

spotted just down from our room there was a laundry with washer and dryers large too

room was close to ice machine, elevator and laundry room

there was only 1 guest laundry facility in the whole building of 5 floors

that i overlooked it was pet friendly and had never seen so many pets in a hotel at one time

the laundry facilities and

the staff was great clean facilities , laundry room was greatly priced

laundry facilities were honestly the only weak point of the hotel and that seemed to be a temporary

lot of stuff was out: no shower gel/shampoo in our shower, tried to do laundry but they were out of detergent

the breakfast was beautiful, the location was perfect ud83eudd70

therefore, i am requesting that our laundry services at the hotel be provided free of charge

there is also a laundry room for guests staying long enough to need it

pet friendly (only $25 cleaning fee, which is better than most places), very nice staff.

didn t get info bout the wifi

only downside was the wifi signal. so weak we used a data signal instead.

staff were somewhat loud in my hallway since my room was next to the laundry room and upper floor customer was

and i feel like there should be a coin machine and small laundry soap/fabric softener/bleaches vending with

off the highway, breakfast included, bed was very comfortable, rooms were clean, lots of parking

clean, pool ok, friendly staff, decent breakfast & reasonable price.

it would be nice if they had eggs and meat for breakfast

the laundry room to hot

really and i most certainly didn't like the fact that when i went down to do my laundry that was about 10 police

linen smelled like dirty laundry

staff - great location - all extended stay hotels should not say breakfast served

down side is they provide no utensils for the kitchenette, u have to ask for everything

our room was right next to the laundry room so we heard washers and dryers a good bit

good location and glad to have laundry on site.

hotel has a fitness center and laundry available

they no longer have the breakfast in the morning only coffee and juice

guests may also consider included contienental breakfast and a little gym

onsite laundry facility

laundry not working well, as well the clothes come out smelling really bad

needed laundry bag in room.

the laundry was a huge help and affordable

an inside/outside coverage with ample seating and towels with a nice sized fitness room and guest laundry next

extremely friendly and helpful staff, good breakfast, nice room, laundry just for $ 4.5,

love the breakfast, so clean and friendly staff.

the breakfast was excellent.

the room and the breakfast

breakfast great and room nice.

the spa tub i loved it. the room was really clean. i was really comfortable.

took the time to make sure we knew everything we needed to know about the hotel, including the pool hours,

staff, location, and cleaness. breakfast was awsome

the hotel is reliably clean, parking is plentiful, and the free breakfast is better than most, with hot choices

pool was too small

the wifi didn't work without a password we didn't have

didn t like bed it wasn t comfortable at all and the wifi service was not good in the area.

parking lot wasn't the best, i stayed on the 3rd floor and as soon as i walked out the elevator,

the parking was dirty, there was weird people hanging out in the parking lot

huge parking lot so i could park near my room

laundry facilities and vending machines on site

i was approached in the laundry/vending area by a man asking if i wanted some

that she needed to leave the dogs in the car when she was getting breakfast or using the laundry room

also, you're not allowed to leave your pet in the room at all, which makes this place far from pet-friendly

broken glass in the parking lot and cheap with the toilet paper i had 2 half rolls

was dirty, i requested a non smoking room but the whole room smelled like cigarettes and there were burn holes

parking lot needs work seriously

and a car in the parking lot needs to be towed away immediately

was a non smoking room but there are cigarette butts everywhere

no breakfast.. we liked nothing!

pet friendly i have service dog just bring paper work

people were smoking marijuana in the parking lot and inside the hotel

way & that was my second time staying there the first time i didnt have these problems , oh & the wifi sucks

place didn't have amenities except a gym wish is had a pool or recreational area or a deal with top golf for

the room was very clean. i like that the room has a kitchen.

room was a disaster, the light did not work, the wc was broken, the wifi worked just half of the times

the desk clerk at check-in wasn't very kind & i got charged a $50 pet deposit which really shocked me because

i wished there was a quest laundry

room was not far from the laundry room on the first floor, so it was a lot of back and forth noise

room was right across from the laundry room so, we was not able to sleep in with all the noise and yelling down

called to ask about pet fee and was told there was none

swimming pool was dirty and filty and should be covered

to make matters worse, there was no handicap parking available anywhere near my room

there was also a police investigating a stolen car or something in the back parking lot of the hotel when i

no breakfast included, noise from the road and highway.

no breakfast

the property was very dirty, trash laying all around the parking lot

though we had a non smoking room it still smelled like smoke

smelled clean no shady people in parking felt safe from robbers

to get into the parking lot until you do it a few times

wifi didn't work.

parking is really tight

was soooo comfortable and laundry was free which was nice to be able to wash a few things before we went home

free laundry, friendly staff

clean , free laundry service , everyone so pleasant and welcoming

comfy beds, soft thick white towels and free coffee and free laundry

& unlike other extended stay hotels come with everything you need to cook, clean, shower & do laundry

was near lots of noisy areas such as the laundry room

the breakfast was good with a nice selection

staff very helpful with a birthday party. pool was great.

minimal parking.

the fact that the hot tub, pool, & gym were all closed.