they had a guest laundry which was so helpful as we needed to do washing excellent restaurant within walking

location, staff, and room was nice. they have an inside pool. and the building is quite.

we brought our pet and needed some extra time on the day of check out and they were very accommodating

the breakfast scrambled eggs were not so good

great staff & the rooms are clean, breakfast was great, price on point

my grandkids loved the indoor pool

i didn't like paying for breakfast, but it was good and reasonably priced.

food; bed; cleanliness; friendliness of staff; indoor pool; exercise facilities

the only thing and it was more just a bummer but that there isn’t a hot hub with the pool

very clean,nice internet connection, breakfast was great! this was such a good experience

laundry room was clean with $1

only thing i didn t like was the grab and go breakfast

nice & clean. great breakfast and kids enjoyed the pool

a little bummed that the pool wasnt available. we found out at check in.

not a dislike but the indoor pool was fairly small.

no pool or laundry due to construction

the person above me walked arounduntil midnight and woke me again at 3, i was next to the laundry room i think

loved the laundry facilities

laundry room was out of commission during my stay so i didn t get to use the facility

laundry room

laundry was broken, so could not wash clothes during my extended stay

decor, breakfast, friendly staff!

the roominess of the room, the ac was great and that it was pet friendly.

the parking could have been better

they were a pet friendly hotel but when we got there i was told i had to pay $25

there is no guest laundry and nothing close by

and laundry room wasn't working, no one will tell you until you book the room

and laundry facilities were not open

no laundry

if not, then i was allergic to the laundry detergent used to clean the sheets and bedding

laundry self serve facilities was not allowed to use due to risk of freezing pipes with no other

quick and easy check in. love the on-site laundry and breakfast goes until 930!

people all over the parking lot, pools were not working, there were no sheets in the room, we had to wait an

room was clean, and continental breakfast was served

love that there is a lot of parking and the check in was easy to find

only thing i would recommend is having a laundry app that you can use to pay for the laundry verses having to

room very clean very quiet very nice staff dog friendly with grassy area self laundry functional and clean gym

kitchen was more than adequate with sink, microwave, apartment-sized refrigerator, toaster, and 1-2

love the home 2 suite hotel clean and comfy big room and the kitchen is amazing u don't see hotels today with

and the hotel's gym was decent enough

the beds was comfortable. they had a nice gym. nice dining area staff was friendly.

the curtains wouldn t close. lights from parking lot shine in.

room was clean and comfortable. breakfast was great. location was good.

we enjoyed the pool every day

didn t have breakfast. access to parking lot littletricky with busy traffic

i didn't like that they didn't have a laundry room.

great pool

the pool was closed and that was one of the reasons why i chose the motel

more breakfast items. and breakfast lasting a little longer

cleanliness was completely absent, my kids took showers and walked to their beds and their feet were tar black

there isn't a laundry room.

everything was great just wish i would have got up for breakfast. lol

great experience except for the paper thin walls. my kids were traumatized

had to close the pool early thanks to some kids

the breakfast was good

room next to ice machine & laundry guy who smoked weed outside our room

hope you have self service laundry area.

the pool was closed for the first couple of days, because of an issue and needed to be inspected

breakfast choices were excellent; everything was fully stocked and clean

just bummed that the pool was out of order.

laundry available

didn t like the fact that i was on able to use the laundry the entire time that i was there which was just

laundry room and workout room was in poor shape and care. garbage cans over flowing all week.

it was in a nice area, and i like how you got privacy from the parking lot.

no wifi in room bathroom fawcett's broken. otherwise good value for the price.

breakfast, small rooms for king size bed, and bed too soft which for some might feel great but that

iron in the room, i always like some sort of continental breakfast, and had to ask for a complimentary water

breakfast could be a lot better - lots of choices and a very early start to the service in the

microwave in the rooms is terrible when you have kids and they want something quick

breakfast items were a bit pricey but there are so many restaurant options in the area that it wasn

great location. clean. great breakfast.

amazing staff! the pool/weight room and put put golf.

onsite bar and social area; suite-style rooms with complete kitchen; ample complimentary snacks and

pool was freezing, maybe because it is indoors and the air temp was mid-90's

indoor pool was freezing cold and couldn t even use it

no laundry for guests

roof of truck scraped the parking garage barrier!!

the breakfast area was small.

did not use the business center, wifi, nor the breakfast

close to town, the next parking lot has a great breakfast spot and pizza place

pool was closed! shower was cold and our room was right next to the laundry, so noisy!

meager breakfast although it was advertised as included with stay

i like the pool and was kinda quiet, also had a nice lobby and breakfast area

you get coffee with breakfast but that's it

pet friendly is most important! the room and facility were clean.

shopping or restaurants near hotel, outlets not working in the bathroom, no restaurant or guest laundry room,

convenient location off of the interstate. breakfast was above average for this type of hotel.

the breakfast was delicious

clean, nice employees, pool.

the hotel is also right beside the interstate so it's very loud when you're in the pool

the laundry setup could use some improvements, but it s not a major problem.

there was no internet, no laundry, no fitness room

disappointing seeing that this was one of the reasons for us booking this hotel as we have two kids that were

a jimmy dean sausage biscuit and a kids granola bar is not a real breakfast

breakfast and friendly staff.

as i recall this staff member had to stop laundry and be pulled into making eggs

having a hot breakfast was nice and so was having a laundry room

hotel was perfect -a top run comfort inn -very clean, nice breakfast, well-kept and courteous staff

great stay maybe next time i ll try the pool

i did not use the pool. i did not expect to use it but i saw it dirty, in need of maintenance

felt new, room, bed, breakfast, pool

the breakfast was great!! hate we didn t have time to enjoy the pool.

convenience, good parking, food within walking distance.

will not stay there again poor service a gym that is barely 4ftx 6ft and a pool that couldn't fit a couple of

the continental breakfast was really good as well

fully equipped large suite with kitchen and all utensils

another thing i know is all hotel by marriott are very clean and has good quality kitchen supplies and furniture

breakfast food choices could have had a bit more variety day to day

facilities and breakfast

the continental breakfast was delicious specially the option of egg whites!

light down by laundry was not working, was dark at night

no laundry room for guest

needed to wash some laundry but their machine was in need of being serviced, but i can't attribute that to the

button was broken to go down so i rode up and then pushed down, i reported it to a lady in the laundry room, no

on the couch in the front entryway, cleaning staff not wearing gloves while carrying dirty laundry to their

door to enter on wrong side slow toilet needed more flushes to clear toilet too low and small laundry dryer

small hotel sizeand three floors was easy to get to room quickly, easy close and plenty of parking

pool closed. no discount not good with kids

to pandemic the gym was closed

that we didn t have time to use the pool ha ha :)

ice maker or laundry on the floor we stayed on

my room was right across from the laundry room so the people working were very loud.

that the pool,laundry room,and fitness room were out of order.

with the laundry and dryer

gave me room across from laundry room

staff, cleanliness, updated look, on site laundry

it was easy access how the breakfast room was set up and availability of breakfast

the motel was undergoing a complete renovation which was not described when booked and parking was

small room, staff were rude, pool was closed, bar was closed

the indoor pool is great

kitchen area was furnished with basic supplies, on site laundry was at no charge to guests, common areas were

weekly housekeeping but there are laundry facilities, and you can get new towels whenever you want

location and surprised laundry use was free during pandemic.

the outside grill area the laundry the fact that it has a kitchenette in each room

not much parking, but it seemed to work

laundry room etc

necessary amenities (kitchenette with full refrigerator, stove top, coffee maker and microwave,), laundry

the kitchen and full size fridge was a bonus, also having an ice maker in the room was great

exceptionally clean for pet friendly room. great price for pet stay. very clean kitchen.

about the propertied nice ,clean very convenient with kitchen in it

in the lobby and breakfast area not to mention all the noise from people going in and out of the laundry room

the breakfast was wonderful and the location was great for our weekend getaway

tv was an issue no instruction in the room, weak signal poor wifi weak signal

wifi works great, and great selection for the breakfest

very accommodating to pet owners, clean, comfort, good staff

hotel has no laundry facility and on booking it stated that it did

the parking lot was very small

bed and pet dander

we took the kids to speedway for breakfast sandwiches

great staff. clean. breakfast was outstanding. location next to novant hospital was ideal for us

attempt to use guest laundry services, only to find that the detergent machine was out of order

parking

bathroom was a little tight, parking was just adequate and mattress could have been better.

breakfast fresh n tasty and the front desk personnel was friendly n knowledgeable

pictures to prove it dirty filthy they don t clean it no clean linen bugs they advised a pool gym breakfast

no pool,laundry or bar

laundry was broke down also

hot water, bar was closed, pool was drained, laundry room was closed, curtains were stained with clumps of dried

indoor pool was closed, there was no on-site laundry, and the room was not what it looked like in the picture

wifi down for hours

the laundry room and gym that was awsome

clean, room is spacious. staff is friendly. doing a load of laundry was only $2.50.

the breakfast was good. i liked that i was able to get my laundry taken care of.

clean. nice big room. big truck parking on street close to hotel. pay laundry in facility.

no apologies, just took it and put it in the laundry room

beds was small and laundry room only having a single washer and dryer

outdated rooms, and only 1 set of laundry machines for an entire large hotel

are somewhat hard, and the front desk was out of plastic bags for dirty laundry - small potatoes in the scheme

we were close to laundry room and ice machine. it was very loud late at night.

no bag for dirty laundry in closet.

the kids enjoyed the pool, but said the sofa bed was uncomfortable.

wonderful staff, great pool.

cleanliness and early check in

parking great for my boat and very clean , staff polite.

wish they had an outside pool

very early the next morning, several housekeepers were congregating at an obvious storage/linen laundry closet

the breakfast was outstanding and they treated our kids to little gift bags when we left which was very generous

we decided to try the pool one evening after the shade covered it

the pool needs to be cleaned and maybe heated

there is plenty of parking

i finally had to call the hotel and the guy answered, said he was doing laundry and couldn't hear the buzzer

was great except i bought a little box of laundry soap in the marketplace located at the front of the lobby and

i especially enjoy the fact that the pet friendly rooms are very clean and odor free

the pool is outdoors and needs a heater, like bad. probably needs an enclosure of some type.

pool was spectacularly clean

as for the laundry area, although i did not use it, but i went there for the ice machine, i think that room

lack of parking

no wifi very little or any breakfast.

parking could be better.

parking situation was perfect i was steps from my room

is a fee to exchange but again if they don t have any to exchange you have to wait for the laundry yo get

it was close to the stores and they where pet friendly.

wifi was down , didn t get a key

there was trash in the kitchen trash can, and the floor wasn't swept

the facility did not have any hand soap or kitchen soap

home like feel. full kitchen. true apartment set up.

there was plenty of closet space, and the kitchen layout was both functional and stylish

laundry and gym also big and super helpful- my 4 kids enjoyed the indoor pool very much

location was great nice hotel, loved the indoor pool and gym area. rooms were spacious.

everything beds kitchen excellent

wish that the room that the pool was in was a little bit warmer

room was amazing! breakfast delicious! staff super friendly!

when i asked the front desk clerk she acted as if i was putting her out bc she had to go to the laundry room to

the laundry room is a bit warm but was very appreciated a little expensive

laundry, spacious, great great breakfast

first two nights were horrible due to kids running and screaming in the hallways after midnight and some jerk

the kitchen staff is good ud83dudc4d

if stay more than one day and want to skip laundry service, need more hooks / racks for them to dry

only suggestion i'd have is to upgrade the laundry units to accept cards

i met, staff wise; from front desk, laundry, maintenance, cleaning, buffet servers, were extremely professional

also, not having a change machine in the laundry room was an inconvenience

dirty sheets laundry on pull out couch when we went to bed.

smelled like cigarettes and wet carpet, constant noises through wall from staff or laundry room all night, decor

hotel was under complete renovation. noisy chaos. no parking.

the bar... and room service

weekend bar hours. but, i understand it s a slow time of year for pleasure traveling.

clean and good facilities hot tub gym business center good breakfast

the laundry room was out of order. i really needed that for the amount of time we stayed

it was good. wifi a little slow and cleanliness was pretty good. staff was great

good parking clean and friendly staff. great breakfast!

it s close to a mall, and some local gym which is nice

i basically had to conduct my own room service and clean the entire room with my own cleaning supplies to spend

a nasty attitude and when i came to the front to get some wash cloth was told their waiting on laundry

it was in a good spot and clean, nice fire pit and pool

the bar and food area should stay open a bit longer

nice bar and breakfast area

oom and bed were excellent. x bar and bistro were good.

no coffee pot or pans to cook with in kitchen, until we asked for them

s dryer stopped working so i couldn t get fresh towels, but i could wash them in the guest laundry

the laundry and vending machines halfway work

laundry facilities and bathroom

parking lot could be bigger. and they could use a isr machine. good paint job

of parking spaces

breakfast was excellent with nice choices and spotless breakfast area

the check- in process was very simple and wifi accessible

room was very clean and parking was right outside our door

on site laindry, small gym, and game room

it was clean and pool was clean. breakfast was decent

was under construction and the pool was closed, and some sections were tented, but you had to walk through them

pool closed and not updated on website.

clean, staff was very nice and the breakfast was great

great hotel - breakfast was great!

under renovation and pool was closed. staff wasn t very friendly.

cleanliness and comfortable' best walk in shower!!! comfortable bed' breakfast a delight!!!

i would have preferred bacon and potatoes on the breakfast menu.

food changes slightly every day, super fresh fruit (only early in the am)

very loud little kids, music pounding

kind staffs, clean room, free parking

may want to speak with laundry personnel or get new towels

the hall smelled from laundry room. everything needed updating.

mainly my room the room was near ice machine and the laundry area, it was very noisy

laundry

i had stayed at this hotel before, getting into their parking lot was terrible

the kitchen area was amazing

it is a self serve hotel so no breakfast but you have a kitchenette to cook and sink as well

dog's id card at check in days after we got there we had a knock on the door wanting us to pay pet fees

the parking spots are too small, and coffee would be a nice basic touch

ran down to dollar tree and bought supplies for kitchen- there is stove, fridge, micro so i needed cups,

didn't have laundry powder available to purchase for their laundry machines

on top of that the room, laundry, and even parking was perfect

also several tour buses were parked in this parking lot so when they powered up it was

and the wifi did not work

wifi was very slow but the hotel was maxed out so it is understandable

bed was hard and the room was next to the laundry room, noisy!!

laundry room venting machine had thing in wrong slots still after three day being told

used the laundry

our room was directly across hall from laundry!!!

the staff was very friendly. rooms were comfortable and very spacious. breakfast was great!

not enough people in housekeeping to get the laundry cleaned and back on the beds

security cameras in parking lot 10-11 vehicles broken into, including ours by breaking out back glass

maybe need some security in the parking lot

the pool and juccuzi had to much chlorine

previous gust socks and head bands in head board of bed, beds were made up sloppy when ask for room

breakfast was great

i told them i would be traveling with my two kids and even booked a room that was said to be big

the breakfast was great

ok breakfast

some of the gym equipment was malfunctioning

laundry lady s need better eyes as there were old chips left in cabinets, one bedspread was

it was a very comfortable bed. breakfast was good. staff and parking was excellent

the property was clean and had breakfast and room was spacious and had living room separately

breakfast could have been better, key kept not working

parking.

breakfast was hot and coffee was good

i'm only a bit sad that i didn't get to try the pool

clean, breakfast was delicious and great variety. check in was quick and easy

the pool was not properly clean.

very clean room and facilities gym is tiny but has machines

also love the fact that it had a laundry facility for the guests

room was clean, breakfast decent, all was painless

no indoor pool

convenient location & good breakfast. our bed was super comfortable!

was resurfacing the parking lot

laundry roomcost a little to much.

everything including the pool and laundry room.

was very late so i decided to spray the room sweep and mop the floor and wash my sheets at their laundry facility

spacious room, laundry area, and good location

staff very nice ...good location ....perfect fit laundry room big plus

i wished there was a quest laundry

room was not far from the laundry room on the first floor, so it was a lot of back and forth noise

room was right across from the laundry room so, we was not able to sleep in with all the noise and yelling down

the room service was great

and because there were construction workers all over the place because they were repaving the parking lot i did

didn't go for breakfast cause i didn't know the location and the staff didn't say anything about it

no breakfast included, noise from the road and highway.

the property was very dirty, trash laying all around the parking lot

no breakfast

no breakfast

the pool wasn’t heated enough it was still too cold. but the kids still got in.

getting to order room service was a bit tricky

very large room with separate living room, bar area with sink, refrigerator, and microwave

breakfast ends to early, the evening snacks ends to early .

pet friendly. restaurant. pool.

laundry service, fitness center, snacks and drinks available 24/7

there was a lot of events going on and parking was limited to nonexistent

pet friendly

the pool was kinda cold

door from the parking lot into the building slams really loud any time someone goes in or out and we stayed in

only complaint is that i booked 2 non-smoking rooms and one of the rooms we were given was smoking

though we had a non smoking room it still smelled like smoke

parking lot was narrow but nothing unmanageable.

clean. parking.

parking is really tight

paying for laundry

laundry facilities

loved the breakfast and it was good that they had laundry facilities

breakfast could have been a little better

friendly, helpful staff, beautiful rooms, spotlessly clean, great breakfast, free wifi, gym, lovely public

didn t have any plastic laundry bags

didn t explain about wifi when i checked in

if you are traveling with kids....snacks and menu items are extremely limited and pricey.

i enjoyed my stay. i just pool was a little warmer to get into.

even helped with bags because i had small kids

was near lots of noisy areas such as the laundry room

breakfast offered was not very good

i thought that breakfast should have ended at 10:30am.

pool was closed but it is understandable due to covid.

breakfast was delicious, rooms were clean, air conditioning worked perfectly, bathrooms had plenty

we had to get a laundry person to assist us

everything was great. wish there was indoor pool for kids

it was memorial day weekend...no swimming pool. very poor planning. very disappointed

hotel offers breakfast starting at 6:00 am

had a great outdoor pool and room was very comfortable.

they need a laundry room for every floor

at all the pillows were worn out flat this hotel need to do some major upgrades and besides the laundry room

the laundry room could be a little bit cleaner but i am not complaining

put me next to equipment room and across from laundry when hotel was not

wish the pool was a little bigger. kids still enjoyed it.

location closed the pool and laundry room most of the rooms are filled by tenants who are staying long term

woke up to my room flooded from the room next-door three days in a row i woke up to all my clean laundry and

towels and sheets were stained. shower was dirty. wifi was poor. pool was disgusting.

breakfast is good

swept or mopped, litter , cigarette butts everywhere outside, room reeked of cig smoke despite no smoking signs

laundry didn t work

hair dryer in room, wifi information not given at checkin, no usb charging ports in room (not a deal breaker

breakfast was very sparse, not clean around the food counter asked for more oj and what was out was

empty baggies in parking lot

didn't eat breakfast but turned in my door cards and everything looked clean and nice.

exercise room is on the third floor which is where all the smoking rooms are and the laundry room is on the

laundry roon.please invest in that

i could smell dogs, laundry room smelled bad. some noise above and outside at late hours.

that there was no laundry room. lol

easy going. good breakfast. self service laundry.

friendly staff. breakfast included. laundry available. we'll situated.

the laundry person had disappeared on her so i had to go get them which was fine

pool was gross and lots of dead bugs floor was dirty

was well kept, had a great breakfast and i felt safe and comfortable in my room as a female solo traveller

hot coffee, pool, wifi, close to the city and affordable

rooms, guest laundry on site indoor pool,spa, and exercise room

walls are really thin and you can here other s conversations and kids running down the hallway late at night

have liked to enjoy the hot tub but kids were in it all the until it closed, awoke to a fire alarm and had to

breakfast was great. and the hotel is close to a big shopping mall and to the charlotte airport

the kitchenette was not cleaned and not restocked

the laundry app wouldn't work so we couldn't do laundry .

had to drive our wet clothes to a laundry mat to dry them

i loved the laundry room on the 7th floor

breakfast isn't included and neither is the laundry room

it was good to have a buffet style breakfast, laundry facilities appreciated and the gym was well equipped

room was close to ice machine, elevator and laundry room

a muffled leaf blower humming sound that we could only determine might have been coming from the laundry area

there was only 1 guest laundry facility in the whole building of 5 floors

spotted just down from our room there was a laundry with washer and dryers large too

the complaintry meals and drinks. the spa was nice as well. not to forget the pool was relaxing.

laundry facilities were honestly the only weak point of the hotel and that seemed to be a temporary

the staff was great clean facilities , laundry room was greatly priced

lot of stuff was out: no shower gel/shampoo in our shower, tried to do laundry but they were out of detergent

the laundry facilities and

free wifi

therefore, i am requesting that our laundry services at the hotel be provided free of charge

there is also a laundry room for guests staying long enough to need it

pet fee

reservation on here included breakfast and we paid for that but when we got there their kitchen has been closed

check in to breakfast to checkout, everything seemed to run smooth and simple