i use a nicotine vape and i hit it walking up too the window and she screams at me no smoking at the window

25 dollar deposit for non smoking rooms when that should have been included with price

smoking rooms ud83dudc4c

asked for a non-smoking room and it was supremely impregnated with the smell of cigarettes throughout the room

00 for a non-smoking room despite the fact that i booked a non smoking room on the booking site

breakfast, pool, exterior appearance

note that the pet policy is $75 per night/per pet

pool was closed

our view included the pool which looked disgusting

at the time i stayed the pool was not in service

i d have to pay for it well i m paying now for a suite and end up in the something like a laundry room

when i called to get more, i was told they had run out the day before and had just started doing laundry

piles of dirty laundry

the tv was out n the dryers in the laundry barely worked

didn't eat breakfast

convenient parking and good facilities, especially the free laundry

this was a very clean and comfortable place along with a great breakfast

my kids were holding their noses every time we came out of the room or elevator

comfortable room, excellent pool & gym facilities easy on and off highway

to much chorline in the pool

they have laundry along with a little marker to purchase small items

the staff, with the exception of the laundry folks, were outstanding

room was across from the laundry room where the maids work and they were enjoying each other with lively chatting

the laundry area is out of

has pool and laundry

laundry room had broken dryers and guests left clothes in washers and dryers for

smoke all the time at bathroom, elevator, halls, outside garbage cans full mostly time, the guest laundry did

there ever again or at least not if she s still working there and we had a room right next to laundry facilities

i asked for a clean blanket from laundry and it was covered with human and black dog hair so i had to buy

laundry facility was near bye

liked the easy access off the freeway, they also had a laundry room

they had somewhere to your personal laundry, clean room.

laundry room available

best of all there is no pet fee

you get what you pay for. restaurant and gas station across the street. pet friendly.

arguments in the parking lot at night

pets friendly, breakfast, price pool

they accept pets

parking lot area

breakfast, and location was awsome.

the cleaness of their laundry

they did not have a laundry facility because the washer and dryers were broken, the ice machine did not work

everything. nice staff. laundry on site.

was told that they had a pool when we call to inquire because it was my daughter birthday and she wanted to get

they had a nice breakfast, i chose a waffle and an apple

small pool, and the laundry room was tiny! beds weren t that comfortable either.

did not enforce people wearing masks police had to be called out because of motorcycles all over parking lot at

lots of close parking

pool was suppose to be heated but rather chilly.

restaurants within walking distance. easy parking. easy access from the highway.

there is an adequate fitness room and a laundry (which wasn t working last time i was there but i believe

excellent breakfast

staff always nice, breakfast is good, pool is comfortable.

loved everything about this hotel, the complimentary breakfast was delicious and the pool was beautiful

the pool was not available to use due to maintenance issues.

staff full size name brand shampoo/conditioner & bodywash on site guest laundry great breakfast plenty of

no smart tv to let the kids watch netflix ud83dude05

i liked the location and the gym.

close to our son's house. clean reasonably priced, good breakfast.

maybe parking at night time

convenience and location. nice room. breakfast was good. staff was very pleasant.

we were always able to find close parking

like the hotel because of the location and you can bring your pet with you and the rooms are

the fact it has smoking rooms.

person next door smoking outside the door

laundry was great

room size was great. bed was comfortable. laundry was great.

beautiful pool area. room was clean and beds very comfortable.

convenient and clean, good breakfast

i love the breakfast because they had a variety of food. it was very delicious.

also the laundry services were out of order

heater was broken on the pool

clean, yummy breakfast and at a great price!

was amazing and the staff was so friendly the free breakfast was outstanding more then i expected i will definitely

kids loved the indoor swimming pool!!

only thing i wanted to do that i didn t get to was laundry, the guest laundry was out of service but that wasn

laundry was closed

the laundry room was opened to the hall so that is all you smelled coming in and the rugs were wet and

wish we had known about the pool/spa being unavailable.

they had a store and very nice amenities like a large gym and courtyard and

like that they had a pool of workout room a laundry room breakfast in the morning and some staff

the location was great for my brief layover. staff was pleasant - especially the shuttle driver.

the breakfast was delicious

the breakfast buffet was very good

soon as the shuttle picked us up from the airport, we knew we made an excellent choice

didn t look for amenities so was surprised no laundry facilities no restaurant

one front desk person didn t know about the laundry facility and pretty much guested her way

great staff, size of room great, laundry next to room was perfect.

staff fixed as mix up with booking very quickly, had to wait 20 min for shuttle

the gym is very poor only 4 facilities and most of them are broken

they also have a laundry area and really everything you need

liked the laundry being inside the fitness center and the fitness center being available 24 hours

is a laundry room on the first floor, but it requires quarters and there was no machine to exchange

very accomdating staff, on site laundry, gym, allowed us to check in early after flight cancellation

fact that the laundry service was not free and even worst, needed quarters to put in the machine

the wifi didn't work for the ps4. or any game system. that really needs to be fixed

we came in late and was so happy to have good food and a bar r ight there

like the airport shuttle service

website noted free breakfast. there was not.

advertised as having outdoor pool but it was unavailable although it looked clean and ready to

laundry in the building

the laundry facility was out of service ago we couldn't do our laundry

the need some caulking in the bathroom, sanding and painting, the sheets apparently came out the laundry with

i always saw house keeping cleaning. i liked the laundry and gym facilities

their staff shortage included at least 3 housekeepers that were just hanging out, in the laundry area (not

the laundry facility was dirty with trash all over the floor

next door lady was yelling at her kids all night and wasnt able to sleep much

good wifi-connection

parking.

good location by the airport wifi was good

laundry service was not available as washer was down

they had a shuttle and were very accommodating even though we needed to leave at 5 am the next morning

breakfast was good and having the pool/gym available

in to town to take the kids to carowinds amusement park and booked this hotel due to pricing

courtesy of staff, cleanliness, very good breakfast,shuttle service,pool, very quiet although it seems very

laundry room closed and unable to get coffee at 7:30 in the morning and told she would not make

guest laundry was clean

the laundry unit closed to early

was in a room next to the laundry with laundry carts lining the hallway

i caught up on my laundry, the area was small but tidy and cheap to wash and the washers and dryer work very

all other staff members, awesome updated rooms, great gym, and located near a great plaza.

clean and i slept like a baby the hotel was quiet and not overly crowded which i loved the pool was amazing and

beds were great and the staff and the gym and the water in the gym

breakfast

advertise they have a bar but when arriving i was told it has been closed for awhile

i haven't ever did laundry in a hotel and that experience was actually good

the floors are sticky the laundry room has 2 big trash bins that smelled horrible

my room had roaches no covers no soap 1 wash cloth dirty sheets the bathroom was dirty the wifi didn t

free breakfast and free gym

towels, soap, wifi, one pillow per bed

clean, nice gym, guest laundry and very nice professional front desk.ud83eudd17

great room nice pillows and bed. nice little indoor pool

the airport shuttle runs 24 hours on the half hour

customer service, room service, food, gym.

to the airport close -easy transport from airport to hotel and back to airport in the am -room service prompt

it cost me $10 to do one load of laundry

breakfast could be better.

was very close to the airport and the free breakfast had a nice selection of food items

did not have time to use the gym and pool, which was a huge disappointment

suite had a kitchen area

the laundry room

shady characters hanging out in the parking lot

brilliant wifi

that want to party at 2:45am until 4:00 in the parking lot outside my room, the bed was uncomfortable and the

nice staff quite location great wifi

ice room and laundry accessible

find that the back of the house need to have more attention, (example) the laundry must be looking more clean

have a guest laundry which is open from 6am to midnight everyday

she didn't tell me how to get to my room or that it what the wifi password was

gym could not really considered a gym

we found the laundry room door with no door knob and there was plenty of towels in there

had the previous guests trash in the room and used laundry we found in the closet

the rate, the great hot breakfast and shuttle to the airport

breakfast area was a little small.

i checked in, she forgot to give me a parking pass

nice hotel grounds; pool & garden nicely maintained plus sitting & smoking areas

wait at the bar to get food took a very long time

eggs on the bar weren t good- no banana on the bar

size is good, got the breakfast while i was there it was good, ample parking outside, shuttle to airport, friendly

paying for the parking it should come with the stay.

laundry services

the restaurant did not tell us that they did not have room service nor did they call when the food was ready

i had to uber eats with my kids for 7 nights due to the restaurant being closed

nice pool, close to the airport, friendly staff, nice restaurant, nice surrounding

the hotel had many facilities including a pool and a gym, as well as a nice restaurant

no laundry facility

no grits on the breakfast bar

everyone was extremely nice and helpful the shuttle was very convenient

shuttle service was present

didnt like the pool was closed

my room was consistently well maintained, and the gym was well equipped for a hotel

it was nice, it has a pool , and the staff was sweet !

shuttle pick up from the airport took 45 minutes

the shuttle driver is such a friendly sole

room and staff, bar was nice as was breakfast

also the laundry machines need to be updated to take credit cards

said there was balcony and there wasn t really and no laundry facilities

one of the laundry attendants was rude.

the laundry supervisor was very nice. she was very sweet. she is a 10/10.

pool & room was nice.

next to laundry room .loud washing machine all day long.

the waffles and the pool.

breakfast was great. location was great

asked for a smoking room, but one was not available

the hotel is convenient not far from where we need to go. the family also love the pool .

the picture of the pool made it look larger than it was but it was still excellent,even though it was only at

or at least the booking website advertised as having a rooftop lounge it does not and a heated pool it does not

your free wifi doesn't work!!!!!!!

was available to the pool and room early the day before and as late as wanted the day after

of you want to watch tv you either have to be on the bed, the couch, or you can watch it from the kitchen while

breakfast was good, but could use a little more variety in the

the hotel shuttle was there by the time i made it outside

a breakfast that included some hot food like eggs and oatmeal was a plus

was kids (teens) running around being loud and it was late someone knocked on our door 3 times and ran

awesome place. clean. friendly helpful staff. great breakfast.

the workers are kind.and the laundry man is helpful. i very much enjoyed my stay!the

it was seemless, i was a little confused on the breakfast it was on the 3rd floor i thought it was on the second

did not have breakfast

they did not have the breakfast that was advertized

due the covid-19 was no breakfast

comfort great breakfast laundry facilities price

the only issue would be parking in the area.

desk she said contact the manager on monday i live 200 miles away nothing was mentioned about wifi breakfast or

spacious rooms/price/ location/pool/breakfast and front desk clerk.

and their breakfast is so much better than other places

friendly staff, clean hotel inside & out, comfy beds & pillows, and good breakfast!

one thing that sticks out to me was the lady that works the breakfast bar

could have had more breakfast options

missed breakfast. the room was big and my wife loved the swimming pool.

the pool was clean, the stay was comfortable

it had a small pool

loved this hotel easy to find,plenty of parking

breakfast should been complimentary and it would been nice if pool was open plus the bar.

i was able to fill my water bottle up in the gym, though

i appreciated the gym and cleanliness of the rooms

they told me the washer/dryer was on the wrong floor and sent me to the staff laundry refrigerator didn

we appreciated the complimentary happy hour and breakfast

great breakfast

parking spaces are extremely tight and crowded bc of lots of hotels.

everything but breakfast was best

very good for family! kitchen and laundry very helpful! big room space!

love the full sized kitchen and huge bathroom with laundry area

laundry available in the

love the full sized kitchen and huge bathroom with laundry area

not enough parking

didn't like the fact that there was no laundry onsite and that the rooms are small compared to other hotels

our floor and room had a really strong smell ... luke sweating gym socks

hot shower, breakfast, comfortable beds, quiet, good sleep.. not far from attractions.

the gym has no ventilation and so it smells horrible in there

the whole staff is the best, everyone at the front desk is awesome, miss lady that works in the breakfast is

faulty keys made it difficult to get in the hotel, to get to the ice machine/laundry room & hotel rooms

the restart was not open, the bar was not open, they had no laundry detergent, there were no were on the pull

the buttons to the working elevator was sometimes missing, the door handle from the inside of the laundry room

hallways, weight room, and laundry room wasn't clean

liked the free parking and that their was a nice laundry and area to eat etc

the hotel also lacked shampoo and no longer sold laundry soap, even though it was advertised

there is a guest laundry area

spacious room and laundry available

had to go to other end of corridor to use another set to get to laundry

went to do a load of laundry, sign on door to laundry room says, see staff for detergent etc

breakfast is everything!! bar and restaurant are amazing!

shuttle service was available without waiting when i got out of the airport

specifically, like the design of the rooms and breakfast out is prepared the next morning

wifi went out and i had to pay for more data.

breakfast was amazing

the dryer in the laundry room doesn't dry the clothes all the way.

our kids enjoyed the large, outdoor, clean pool

the staff member was very helpful the breakfast was good price was right

pool was fun

they spoke with me and my 3 kids like we were family

no guest laundry room

pool, fitness facilities, laundry

was close to everything we needed , there s a restaurant and a bar basically in the same parking lot

there are too many kids at the pool playing rude with no parents' supervision

we had bar glasses that stayed in the room the whole time we were there

to the hotel tired from work at 11 and decided to do laundry then bc im not much of a morning person to wake up

parking, free breakfast, gym and pool area, laundry on site

the pool which we didn t get to enjoy or indulge into , which sucks but

breakfast was delicious and the room was super comfy

breakfast staff was friendly and served my family and i with so much care.

location of my room was next to the laundry room

my son was grateful for the 24 hour laundry facility and the availability of the fitness center

cool that it has laundry

the laundry center was a little outdated and could use some extra love.

we also utilized and appreciated the pool and laundry room

this hotel also had the cleanest guest laundry i have ever seen

wifi didn t work and we had kids the remote wouldn t turn the tv up or down

the breakfast and pool and size of the room was all nice

the breakfast and pool and size of the room was all nice

kids and i didn’t care for the breakfast

the price was good and it has a pool and laundry facilities

laundry smells like mold

your gym was really nice too, and we appreciated that you all had lysol wipes there

nothing was available because everything was closed pool, gym

the pool was nice and clean and a lot of fun for our kids

no restaurant's on property. the noise from the laundry room.

suggestion: needs it's own change machine for laundry facility.

machines in the laundry room should be replaced because you can hear them every time someone is washing their

our room was either above or beside the housekeeping s laundry, when the washer would spin it was so loud

did not like that there was a laundry room located above my room and i was woken up every morning by loud noises

friendly staff laundry

we used facilities like a laundry which was very useful

pool was closed construction going on. didn't know until check in. room was comfy.

everything was great but parking could have been a little better.

staff, knew how to do their jobs, shuttle driver showed up on time, clean facility, bar/restaurant open

it has parking, self service laundry and fitness centre.

clean and close to airport with airport shuttle

i had to go back in the kitchen to find an employee who would take our order

a bonvoy account to get access to wifi should just be a name and email to begin with

got tricked into paying for enhanced wifi for $9

accept cards for laundry rooms

the amenities despite the pandemic. the pool, breakfast and very clean

free breakfast was in a bag

spacious free parking

online said the pool was open, which was the only reason we choose this place, but when we got there, it was

bathroom was very dirty, the kitchen was greasy (handles, backsplash, etc

the pool was down the night we was there and we was not aware that was a bummer but all was okay

the utensils in the kitchen were not clean

the nasty rooms. the very sketchy not well lit parking lot in a not great area.

nice to have free wifi, but you have to keep logging in every 10 to 15 min

damage to all rooms, breakfast ran out of everything , had to take my own towels to laundry too

laundry

clean and comfortable, breakfast eggs tasted odd and could not eat tgem

breakfast hours were great

don't like they if you extend your stay or add a night you are charged the $25 pet fee again and again

laundry machines was not working properly and had to pay twice to make it run

laundry facilities worked properly and efficiently

the late check out was a plus. also staff was very friendly.

great breakfast and very friendly staff

no pool

laundry room

very friendly and helpful, 2 laundry there

was nice, they allowed late check out at no cost

wifi was terrible

convenience of location and near food but nicely off beaten path. pet like area and people.