my confirmation and a placard in the room stated that breakfast was included with your stay

provide at least brewed coffee and donuts for your advertised breakfast

breakfast

the continental breakfast was limited to waffles, cereal and milk

that they had breakfast bar, nothing worth talking about

ended up having to do my laundry late one evening and the guy at the front desk i guess thought acting suspiciousor

the pool was nice and the laundry facility was definitely a plus aswell

wifi was pretty much garbage

also, the wifi was awful there and we were without service for most our stay

close to home for a great getaway. was happy to find a pool.

customer service, smelly carpet, the continental breakfast was poor, no laundry room and the closed one was

my room was next to the laundry facilities so it was rather loud, but other than that i had no

housekeeping only done every other day so no new towels and laundry never take out

was well decorated, staff was very accomidating with early check in and late check out

i wasn't awake early enough for the breakfast

so close to the airport, available dining and laundry mat.

only 1 washer and dryer guest for the guest laundry...

i used the laundry facilities (1 washer/1 dryer) and glad i got to it early as someone else needed it

weren t any extra blankets available in our room, and there weren t any dirty laundry bags to put our dirty

laundry facility is good but there's only one washing machine and one dryer so having more than 1

told they raised the pet fee to $150 but honored the fee i pd

even cold breakfast from 3am to 6

size of the room and bathroom even had a small kitchen for longer stays, rooms are very modern, very comfortable

nice room good breakfast

the $75 pet fee was rediculous

we were adjacent to the laundry, so we heard those noises throughout our stay

clean and comfortable room with amenities such as hot breakfast, laundry facilities,hbo & airport shuttle that

love the availability of laundry facilities for guests

laundry on premises

we weren t able to use the pool during our stay

we needed more coffee cups and laundry bags and they brought them right to our room within 5 minutes

gym a big disappointment

very clean shuttle service handy

we did like that kids ate free at the restaurant for breakfast and dinner

at the front desk at night was absolutely amazing (had a room service issue) as was the gal during the day

laundry for guest was only one washer and one dryer and the room was super warm

i needed the laundry, but it was out of order

needed to do some laundry and there was no information about where the laundry was

as pet friendly but charged a $50 hidden pet fee and doesn t even seem to have a dog walk area with

to airport with convenient shuttle service

accommodations were very nice such as the studio set-up in the rooms for convenience, laundry room, etc

laundry

wish the vending machines were stocked and laundry room was more efficient

the laundry facility

the laundry room was nice and had plenty washers and dryers

wish there was laundry facilities for guests.

the lobby is in a hallway that used to be the laundry room while under construction

wish they would have had on-site laundry

she was friendly and engaging, staff was the shuttle driver and he was very personable and outstanding,he had

under construction, parking lot full of potholes, no long-term parking when told otherwise.

needed laundry detergent and they were out as well as many other items

flickered like there was some kind of electricity short, my boyfriend found a big toenail in the laundry bag,

that you had a pool for my kids.

food, bar, pool and fitness center.

close to mci with a 24 hour shuttle. comfy, clean and well appointed rooms are a definite plus!

guest laundry machines were dirty

mattress strewn on the front of bldg , storage laundry room exposed front of the entranceway

are clean, on-site coin laundry, small breakfast, friendly staff, shuttle service, and i really love that it is

laundry available on site

of all the woman today this morning just came up to me very rude telling me not to do my laundry it starts at

room did not have a microwave and there was no way to get change to use the laundry machines, which i think it

my husband watched him go to a hopper and dig through a bunch of laundry to find some towels for us

the free breakfast is the best inhave ever had.

free airport shuttle and park and fly offer to leave your car at hotel for $7 a day

internet wifi was not great but, could have been related to the storm during my stay.

great staff!! loved the sports bar as well!

clean, modern, easy access to airport. has a good restaurant bar on site. easy easy easy,

i wish the pool was a warmer temperature and the beds were a little more comfortable.

i were there so to say the turned on a lot would be an understatement the hotel restaurant and bar closed at 9

the gym was sad. broken equipment and no water in the gym was a problem.

with some table wear are useful,room is clean,the indoor pool is open,very good breakfast,good laundry

the laundry room was right down the hall

laundry onsite option was a huge perk

some of the dryers in the laundry area didn t work properly

it has a full size fridge which was nice because we were able to bring snacks for the kids on our two night

wished it had an indoor pool.

the pool was kind of small but it was in a nice little courtyard area, the kids loved it

very clean, friendly staff, great place to stay with kids with the pool and basketball goal.

kids were very disappointed

loved the clean and beautiful pool

liked the fact that there was a guest laundry

guest laundry was in terrible shape

with 2 small kids trying to sleep that was not good for us

the bartender was very nice

no hot tub and small pool

there was a laundry machine making noise in the morning right next door on the wall next to the tv and the

restaurant had limited menu and no room service but food was very good

location, value and convenient shuttle service.

didn t have time for breakfast as i had to leave before breakfast served but i did enjoy my meal in the evening

friendly staff. airport shuttle running 24/7. on-premise bar/restaurant. large room

the staff went way out of their way to get us quarters for the guest laundry, and that was very much appreciated

they did let us use the holiday inn pool in the same parking lot however

if you travel with a pet, beware! they do not disclose; however, they charge a $70.00 pet fee.

the pool is not a giant pool, but plenty big to accommodate

but the breakfast

was only 1 washer and dryer so i had to wait 3 hours to get my laundry in

room we were put in was next to the laundry room

happy hour was nice. kids loved pool. close to zona rosa.

my kids love the indoor/outdoor pool

early but my past experiences have been very good; i also didn't get to use the other facilities (gym, pool,

great location, room, pool, and gym.

advertised swimming pool, jacuzzi/spa

was very limited parking so we had to park next to a curb the second night

we rented this hotel for the pool and gym access, and we were highly disappointed by the water quality in the

could have just been from the kids in it but not sure

really appreciate laundry facilities for guests

the laundry: dryer was out of order

the rooms had a microwave, coffee machine (well stock coffee supplies) iron, iron board, desk, laundry bags,

room clean and well stocked with towels, nice breakfast assortment, close to everything, ice and laundry facilities

recommend this place it's convenient, they have breakfast, nice rooms, fridges n microwave, laundry

laundry facilities need work. but i was refunded.

the laundry isn t free

clean room and laundry facilities and staff always friendly and welcoming

the whole lobby area smelled like mildew because the laundry room was right there and they obviously have mildew

the staff was friendly and the parking lot on site was nice and close to the doors

used to have a jacuzzi tub out side but it blew a way in a bad storm and they have no geust laundry

room 104 shares a wall with the laundry facility & there was constant noise and thumping all weekend

there was nowhere to do laundry and we got snowed

it is pet friendly but they do not let cats stay

the size of the pool was mentioned on the booking site, i missed it

loud laundry carts being pushed through the lobby/ dining area while we were still eating.

all of us enjoyed your pool as well

pool was freezing cold and the road noise was pretty bad

easy to find. breakfast good. accepted pets. i truly appreciate that.

we enjoyed the pool and the breakfast

they had laundry facilities down the hall on the first floor that were very convenient

they had a small office area were i could print off a few things for work and laundry facilities which i also

on-site laundry available, and staff provide free laundry supplies

the room was nicer than i thought it would be - a king bed with a sitting area and a fireplace.

more parking

laundry room had no change machine and the front desk would not sell quarters

all of the shifts had multiple tasks to keep up with, ie laundry to keep the pool area supplied with towels,

the room was beautiful the pool area was fantastic four kids and a lot of fun for adults

this hotel was the best! our kids had a blast and so did we

i thought the breakfast could have tasted better.

was quiet and they also had a laundry room and everything was in walking distance to store to put in place

the pool was clean and our room was nice, comfortable bed as well

the parking spaceful

nice pool , easy on and off the highway.

close to where i needed to go. the pool looked good but didn t have time to try it out.

it was quiet, clean and had a laundry for guests

it seems that the coin operated laundry may have been out of order

the rooms are very spacious and they have a laundry facility

the hotel was clean and convenient and pet friendly!!

the wifi was little more to be desired.

broken laundry units

breakfast was simple- waffles and cereal. hot tub, laundry services were out of order.

breakfast wasn't great

wifi availability screwed our phones up.

breakfast was one level up than others

a cheap room to sleep in head out or if you want to lay low for a few days it's great but the laundry facilities

brought my kids in from council bluffs, ia to go to worlds of fun for the weekend

i did not get a try the breakfast

gas station in the parking lot, across the street from every fast food place

customers standing in parking lot until late, drinking

small indoor pool, laundry facility

laundry room could have had moe than just one washer and one dryer

our room was very clean and the facility also offered a laundry room to wash our dirty clothes at also a great

tub leaked into laundry room below our room and we were accused of damaging it even though there was excessive

laundry facilities available

the property was quiet, laundry was good, vending selection was good.

it's quiet and safe they keep the hotel and it's facilities such as the laundry room very clean

facility was dirty, hallways, parking lot, transitioning areas

i was so extremely happy that they are pet friendly

charged $60 non-refundable charge for pet

then my kid was sick so i had to do laundry & the residents left clothes in the only working washer & dryer

pets stay free, swimming pool, smoking rooms, comfortable rooms

lock messed up, even though we had smoking room there wasn t a working circulation fan and that caused the

will charge you deposits they are not supposed to be charging for your pet even after you have been bringing

the pool was not available . the towels were low thread count.

the key card did not get the pool door open and the laundry soap was out.

that the people upstairs literally walked like a heard of elephants, and also the fact that the kids in the room

pool water was very nice but the room itself was stifling

no hard boiled eggs for breakfast

breakfast served was good.

i didn't like the fact that there wasn't a laundry facility on site.

no laundry facilities

there is no laundry room as advertised

lock was having issues, fair bit of highway noise and breakfast was not exciting

air in the room, stuffed and smelled like smoking

breakfast had multiple options

bar was nice and there seemed to be other amenities but our stay was only one night

the parking lot was not cleaned and i missed work because of the amount of snow

were sent to two dirty rooms, the pool was broken, the soda fountain was broke , staff was rude

there needed to be more pool towels

staff were eating, lounging and folding laundry in the lobby

hours at the pool are somewhat limited

clean, excellent staff.slept well. blackout curtains helped. good breakfast.

free wifi and great location.

they did an amazing job handling the malfunction with the pool motor or whatever tripped the smoke alarm

noise from the laundry facility could be heard from the room

free parking, a swimming pool, and guest laundry, add to the things that matter when making your choice of

pool area was very clean and well-maintained

kids were running up and down the halls until 11pm and started again at 6am

the beds were fine for our kids but we have back problems and they seemed to make it worse

continental breakfast would be nice, but hy-vee, walmart and a stack of other stores and restaurants were

stayed 11 days and it would ve been nice if the breakfast had changed a little bit in that time that we were

all i'm doing at a hotel is sleeping, showering, eating a continental breakfast, and leaving

to get to the floors , not one floor was ground level there was never anyone at the desk the breakfast was good

the location was amazing and the breakfast was enough until lunch

we arrived late and had an early morning and had to do laundry the woman checking us in took forever to process

the pool was very small, great for little children, but not for my older kids

parking area clean

the pool was very small, great for little children, but not for my older kids

a little hidden and small parking lot

the new room was perfect, very clean, quiet, comfy bed, good wifi, and lot's of channels to watch

ice cold pool

pool needed cleaning lots of hair and chlorine my eyes were burning just sitting in the pool

pool was a little cold

breakfast was good. the front desk ladies were very funny and a joy to be around.

this was day 7 on our trip driving from oregon to florida and one of our planned laundry days

however front desk very helpful showing us location of laundry mat and told us we could go over to holiday inn

no breakfast no pool due to covid19

the first room was very stuffy and had an odor that smelled of a pet being in the room prior.

my parking was very close, nice bed, nice tv and the usb charging ports worked!

we used the guest laundry service which was great with a longer term stay

the room was very nice, and clean. the laundry was really nice too.

bar wasn't open on sunday

kitchen area is fully equipped which would be great for longer stays

breakfast was ok

desk was friendly and helpful, and great breakfast options

very good breakfast buffet. especially enjoyed the sweet breads.

parking far

spa was hot! indoor pool was cool.

no towels available in pool area you had to ask for them at the front desk

no laundry room for guests

laundry facility

just like cheap laundry soap

no hot breakfast but with covid was expected, not a big deal though..

no restaurants in the immediate area, intermittent wifi at best.

nice breakfast, cheap, laundry and gym, next to a nice roadside bar with cheap beer

the lack of amenities made the stay boring, the fitness and laundry rooms looked thrown together just for the

nice breakfast, cheap, laundry and gym, next to a nice roadside bar with cheap beer

definitely plenty of parking

i didn't like when some of the customers was taken advantage of the young lady that was serving breakfast being

laundry room

the pool was freezing. the smoking was horrible it smelled so bad.

staci made it possible for our room to be next to the pool for the children

with two kids and did so for the pool and was not informed of pool being out of order until after we already

with two kids and did so for the pool and was not informed of pool being out of order until after we already

laundry room only had one washer and one dryer so i had to wait a bit to get started

breakfast was good but sometimes it took long to get food cause of the amount of people but good

kids running wild

the breakfast was absolutely amazing!

kids loved it

really nice lobby, clean room, breakfast, laundry

a truck was stolen the night we were there from the parking lot

a good parking lot that s about it.

close to world of fun and casinos

not many breakfast options, bed wasn t too comfortable

clean, friendly staff, 24 hour laundry, comfortable beds, handicap friendly

breakfast was amazing, bed were very comfy, clean rooms, friendly staff and the pool was awesome

breakfast was amazing, bed were very comfy, clean rooms, friendly staff and the pool was awesome

loved the pool but thought it was enclosed

pool was a nice area nice landscaping dud give a late check out clean

breakfast and decaf coffee available upon request

the hotel setup, the kitchens in the rooms were so nice

breakfast was great with lots of choices

huge tv, nice kitchen set up, comfort bed (pillows were really poofy

best hotel breakfast i've ever had!

too expensive, cafe/coffee bar should be open all day

we enjoyed the outdoor patio and had drinks and snacks with our kids

room service first day

to have the snack bar/market down in the lobby with a wide range of food and drink for the kids to raid and the

no breakfast buffet for kids

clean, spacious, complimentary breakfast

the breakfast was wonderful the location was excellent it was easy to fine

friendly and accommodating staff, nice up-to-date room, awesome breakfast, and amazing location for local access

parking for guests

the breakfast and friendly staff

has a pool and laundry

laundry room close

room was very humid everything felt wet but our room was close to the pool and across from the laundry room

staff knock on my door and accuse us of smoking in the room whn clearly my room across frm the laundry room /

the laundry room was not working

laundry room was very convenient

the guest laundry machines were broke also

the pool was nice and warm, and the hot tub wasn t too hot for the kids to share

buffet-style breakfast was amazing

air conditioning blew right on the bed! froze. charged 25.00 pet fee plus 100.00 deposit

everything was wonderful! really convenient laundry facilities!

no laundry available and our room 112, fridge doesn t work well.

the gym smelled musty was hot crowded and some of the equipment didn't work

breakfast and easiness of extending

the room was clean and they had a great breakfast.

to the fact that i did not want to take bedbugs home and due to the fact that i would not do my laundry there

a great location for a world's of fun weekend, free parking and you didn't even have to drive

parking , not all cabins had close parking to the cabins , also very tight spaces , top bunk bed

no wifi

close to both parks, easy in and out and plenty of parking.

the distance from the casino

it's right across street from argosy casino.

umm it was close to a casino.

they pulled the breakfast very early

we had our dog with and they only allow pets in the smoking rooms and you have to pay extra

it is unbelievable that such a big resort doesn t even have a place for guest laundry.

outside of my room was a pile of laundry. must of been 2 or 3 rooms in the pile

comfortable beds, clean easy walk to the casino from inside very comfortable

went to order room service, got rerouted to front desk

and absolutely no smoke smell in rooms, which is a big problem in some casino hotels

only suggestion we would make is: please put a safety, grab bar in the shower/tub

comfortable, clean well cared for bar welcoming

would get on her face/lips the pool had an overwhelming salty flavor, to the point where the kids complained

we got there did we learn that the breakfast we paid for only covered the adults and not the kids - ended up

everyone there from the front desk lady (she was extremely friendly), the two ladies behind the bar served up

asked for one when we got back and did not have keys for the laundry room

6) requests for additional towels had to wait till next day when laundry service started up again

my room (218) must have been above the laundry; because at certain times

it was ok and they have a laundry area for customers

fact that you don't have a laundry room

quality was poor, cleanliness was not up to decent standards-cockroaches in room, laundry and trash in hallways

we like the laundry/ and restaurant within the hotel was cool

large guest laundry- 3 washers and 4 dryers

smelled like weed in laundry area

whole place smelled like cigarrettes even though there were no smoking signs everywhere

the pool was nice it is small but clean

the pool was really warm for mid january

the rooms were very clean, the staff was great as well as the breakfast

pool friendly good breakfast

breakfast was great and everything was very nice. the dove products are very nice.

staff and signs everywhere saying kids are not allowed padlocks in the light sockets a guard chasing you at the

everything was clean, comfortable and upscale. plenty of parking right in front of the hotel.

losing at the casino

smoke in casino

long distance to walk for parking and casino.

the bar was closed as it was between liquor licences

conditioner didn t work properly in the room no room service no house keeping no pool but still the same high

check in and out were easy. liked the pillows. the little gym was nice.

the bar and restaurant was closed both friday and saturday night

i got there the room smelled like a gym locker

great hotel with excellent amenities. free guest laundry.

nice breakfast, coffee in the very early morning. good guest laundry.

they had a guest laundry facility, which i did not use, but seemed useful

self-service laundry room

room was great. breakfast was great. staff was helpful.

the only positive is they kept the parking lot lights on at night

the only think i didn't like was the parking

shower curtain dirty as well as the floors of the room which smelled tobacco and that was a non smoking

it s in is sketch with a bunch of homeless people hanging about right outside the hotel parking lot

stairs had ice and parking lot. heater was on cycle so i froze most of night.

the staff was amazing! the room was super clean and room service was superb!

i didn t get room service, my netflix wasn t working due to engineering issues that they kept saying they

gym equipment didn t always work

room service experience and unique space

no late room service

however no laundry bag nor any bar or hand soap

checking in we went to our room and the hallway was full of dirty laundry

bar soap in bathroom, also cleaning people did not supply a laundry bag

i couldn t swim with the kids because it was so cold

pool closed too early 11pm-12am close would be better for later night swims for older kids.

noise from laundry???

we were looking for laundry facilities in the hotel and there was none.

including the buffet breakfast

staff at bar was friendly and went put of her way to make sure we received good service

vegetarian options at the bar or restaurant

modern and updated, free laundry (self serve)!

was told i couldn t go into the gym due to vivid

didn t have breakfast but it looked amazing and it was awesome you had water and yogurt available

breakfast was better than what most hotel offer

the gym space is a little lacking, but still clean and sufficient.

i wasn't able to use the pool or gym, but i had no issues using their laundry room

location size of room kitchen

breakfast was good

breakfast was great, nice full kitchen in the room was great.

the bar was only for private party.

pool

food was delicious, the room was huge, and very nice pool!

wishing there was a breakfast included in the stay.

didn t eat breakfast location was great

the workers with the residence inn that s connected (that was slightly cheaper and offered free breakfast