was quiet and they also had a laundry room and everything was in walking distance to store to put in place

rooms smelled like smoke terribly even though we were in a non smoking room and quite a ways from the smoking

the location was convenient, and there was luckily plenty of parking and food options nearby.

the pool was just what we needed and i was able to bring our pet.

close to where i needed to go. the pool looked good but didn t have time to try it out.

on-site laundry available, and staff provide free laundry supplies

they had laundry facilities down the hall on the first floor that were very convenient

they had a small office area were i could print off a few things for work and laundry facilities which i also

courteous staff, rooms clean and room service excellent, large rooms, fireplace

like eggs and a meat ie bacon or sausage with breakfast

i didn't like the fact that there wasn't a laundry facility on site.

there is no laundry room as advertised

no laundry facilities

not having a breakfast bar with hot food. the place was a little dated but ok.

parking lot didn t feel safe, we were worried about our car all night

the pool was nice and the laundry facility was definitely a plus aswell

ended up having to do my laundry late one evening and the guy at the front desk i guess thought acting suspiciousor

full kitchen

the pool and play area are well maintained

food splattered behind kitchen sink

there was a laundry machine making noise in the morning right next door on the wall next to the tv and the

same with room service, terrible communication amongst staff

beds. hardware floors, room was very quiet. shuttle bus vertical efficient.

breakfast was decent and the meeting room was superb.

too hot to sit and watch kids play in pool for more than 15 minutes

laundry facility is good but there's only one washing machine and one dryer so having more than 1

only 1 washer and dryer guest for the guest laundry...

i used the laundry facilities (1 washer/1 dryer) and glad i got to it early as someone else needed it

weren t any extra blankets available in our room, and there weren t any dirty laundry bags to put our dirty

little pricey to do laundry.

clean and comfortable room with amenities such as hot breakfast, laundry facilities,hbo & airport shuttle that

laundry on premises

we were adjacent to the laundry, so we heard those noises throughout our stay

love the availability of laundry facilities for guests

the pool was clean and relaxing

clean, professional staff, pool

room with comfortable mattress, up to date bathroom, and had a kitchen

the room had a fully stocked kitchen (pots, pans, cooking burner, ceramic plates, etc

although i didn’t used the kitchen it looked fully stocked and perfect for a weekend getaway or business trip

pool was a little cool for being winter time and no hot tub option

my room was next to the laundry facilities so it was rather loud, but other than that i had no

customer service, smelly carpet, the continental breakfast was poor, no laundry room and the closed one was

housekeeping only done every other day so no new towels and laundry never take out

room service never clean my room or brought me clean towels or any toilet paper i had to go

it's my family and i with kids i feel like giving us a room on the bottom floor would help so we don't feel like

i needed the laundry, but it was out of order

needed to do some laundry and there was no information about where the laundry was

laundry for guest was only one washer and one dryer and the room was super warm

there is also an on-site restuarant, bar & pool

to airport with convenient shuttle service

it was awesome plus free laundry which helped out tremendously

the laundry facility

accommodations were very nice such as the studio set-up in the rooms for convenience, laundry room, etc

didn't have breakfast and there were no sheets for the pullout inside the room there was also no laundry bag

the laundry room was nice and had plenty washers and dryers

we needed more coffee cups and laundry bags and they brought them right to our room within 5 minutes

pets are allowed and there was a small dog in room next to me barking constantly

gym a big disappointment

clean. convenient location to kc airport. free airport shuttle. wonderful, kind staff!

it was clean the pool was nice the breakfast was awesome

the lobby is in a hallway that used to be the laundry room while under construction

wish they would have had on-site laundry

wish there was laundry facilities for guests.

from front desk and shuttle drivers being the ones who made sure breakfast was out for the guests ( the kitchen

she was friendly and engaging, staff was the shuttle driver and he was very personable and outstanding,he had

needed laundry detergent and they were out as well as many other items

flickered like there was some kind of electricity short, my boyfriend found a big toenail in the laundry bag,

super friendly staff! very fast and simple checkin/checkout! very welcoming of pets!

great indoor/outdoor pool

the unexpected pet deposit, and unable to leave my pet while i went out to dinner.

my husband watched him go to a hopper and dig through a bunch of laundry to find some towels for us

room did not have a microwave and there was no way to get change to use the laundry machines, which i think it

spa tub

enjoyed the spa tub room

hotel has the best airport shuttle service

to use the laundry amenities but they were out of order

guest laundry machines were dirty

laundry facilities but had a lock on the washer

are clean, on-site coin laundry, small breakfast, friendly staff, shuttle service, and i really love that it is

of all the woman today this morning just came up to me very rude telling me not to do my laundry it starts at

i were there so to say the turned on a lot would be an understatement the hotel restaurant and bar closed at 9

the gym was sad. broken equipment and no water in the gym was a problem.

i wish the pool was a warmer temperature and the beds were a little more comfortable.

clean, modern, easy access to airport. has a good restaurant bar on site. easy easy easy,

the pool was nice size and had towels

some of the dryers in the laundry area didn t work properly

the laundry room was right down the hall

with some table wear are useful,room is clean,the indoor pool is open,very good breakfast,good laundry

laundry onsite option was a huge perk

neighbor across hall upset with the kids coming in and out and talking too loudly

not a major issue, but there was not dirty laundry bag in the room

we really needed another trash bag - we told the front desk and all they provided was a flimsy laundry bag, and

it was also great to have a laundry facility for extended stays

the amenities, i loved how there was fresh iced water as well as fresh coffee available for free, laundry, free

i loved how there was fresh iced water as well as fresh coffee available for free, laundry, free breakfast,

was only 1 washer and dryer so i had to wait 3 hours to get my laundry in

room we were put in was next to the laundry room

pool and hot tub were very clean

amazing staff and delicious breakfast!

pool and hot tub were nice

) breakfast was delicious the hotel was very clean, inviting and professional wonderfully clean rooms

pool hours were for some reason (unexplained) shortened by two hours

didn t replace the coffee in the room or make the beds but that was very minor and we have 3 kids

pool

breakfast needs bacon. that is it. everything else was perfect.

liked the fact that there was a guest laundry

guest laundry was in terrible shape

the room service was not working to order food

with kids, it had every possible amenity that we needed, comfortable and clean

staff did not greet me nor look happy - except for the airport shuttle driver. he was nice.

convenient. had a laundry.

pool was cold but at least there is a pool!

the kids loved the i door swimming pool

very clean, beds and pillows were so comfy. breakfast was wonderful and staff were very friendly

beds were so comfy, pool was excellent and rooms were cleaned daily

loved that it had a full kitchen included.

the pool area and basketball court was great for kids

cleanliness, quiet, great breakfast; courteous and professional staff and finally, easy check in and check

very spacious; great shower; convenient shuttle

our room was next door to the gym and we had a patio door leading out to the pool, and it was still quiet

room clean and well stocked with towels, nice breakfast assortment, close to everything, ice and laundry facilities

the rooms had a microwave, coffee machine (well stock coffee supplies) iron, iron board, desk, laundry bags,

recommend this place it's convenient, they have breakfast, nice rooms, fridges n microwave, laundry

left a small pile of laundry and have called they stated that couldn

the laundry: dryer was out of order

i needed to stand on my laundry bag to operate the microwave

spacious rooms, liked the kitchenette

if the breakfast sandwiches weren't frozen, but that wasn't really a problem, we were very glad to have

the ceilings were high, the kitchen it was great, it felt like a studio apartment, i love the feel

located in town, and easy street parking directly in front

laundry facilities need work. but i was refunded.

the laundry isn t free

clean room and laundry facilities and staff always friendly and welcoming

the whole lobby area smelled like mildew because the laundry room was right there and they obviously have mildew

i don't like how this hotel is in the free breakfast category. there is a free

the staff went way out of their way to get us quarters for the guest laundry, and that was very much appreciated

the kitchen area was very

breakfast was not very good.

clean, comfortable - nice pool

over all a good place to stay the pool was cold but it s not exactly summer

was clean as well as the pool

pool was open and breakfast was served unlike other hotels near by tha othe family members stayed

pool was so cold it was not enjoyable at all and my kids were only in there for about 5 min and couldn't take

information should be provided to the guest at check in that the wifi password changes every monday

we drove 5 hours, got there late, and all the kids wanted to do was swim

shower curtain needs mold bleach. clean in laundry

it said it was a smoking room and it was not

couldn't get the wifi password to work.

breakfast and the pool was freezing

too much chlorine in the pool. eyes beat red.

clean, friendly staff, 24 hour laundry, comfortable beds, handicap friendly

very much appreciated the pet friendly environment and no fees for it

no spa/hot tub outside pool

the outdoor area was great. pool and firepit was so nice for our groip

very good fitness center

the key card did not get the pool door open and the laundry soap was out.

pool water was very nice but the room itself was stifling

kinda think if parents have unruly kids

the breakfast is always incredible and the pool was fun for my son

we enjoyed the indoor pool and the breakfast. our room was great and we enjoyed our stay.

a cheap room to sleep in head out or if you want to lay low for a few days it's great but the laundry facilities

there weren't very many options for breakfast but it was still good

place to stay except for we had to park on the place across the street because not enough parking area for the

when i went to check in, with a reservation, i was told i had to have a seat and wait for the wifi to connect

little thugs in the parking lot and outside our window who were not staying at the facility

breakfast, zach was wonderful at check in .

the pool was closed for maintenance

inoperative hot top low grade breakfast choices

it is posted a complimentary breakfast, do wish it had a continental breakfast though!

the pool was closed and the continental breakfast needs meat.

tub leaked into laundry room below our room and we were accused of damaging it even though there was excessive

laundry facilities available

with the weather issues laundry was delayed, but it couldn t be helped.

small indoor pool, laundry facility

laundry room could have had moe than just one washer and one dryer

then my kid was sick so i had to do laundry & the residents left clothes in the only working washer & dryer

didn't get wifi code

location was tricky to get to first to turning into the parking lot. pool wasn't available.

the pool was not available . the towels were low thread count.

pets stay free, swimming pool, smoking rooms, comfortable rooms

provide at least brewed coffee and donuts for your advertised breakfast

that they had breakfast bar, nothing worth talking about

my confirmation and a placard in the room stated that breakfast was included with your stay

breakfast

the continental breakfast was limited to waffles, cereal and milk

we arrived late and had an early morning and had to do laundry the woman checking us in took forever to process

only thing i could say would be, the pool is a little small for how big the hotel is, but not everyone will even

lobby/breakfast area was chilly (january visit)

no parking space!!!

the pool was very small, great for little children, but not for my older kids

it was fine. it has a place to do laundry onsite.

it smelled like a nasty smoke shop mixed with a boys gym locker

was a $50 pet fee that i was not made aware of till i checked it

convenient location, the breakfast selection, comfortable bed.

location near legends, children's mercy park and the casino.

they pulled the breakfast very early

rooms hot. located middle of nowhere by casino. no restaurants,

the swimming pool wasn't open

right next to casino

pool was down, very little staff, some fixtures broken

it is unbelievable that such a big resort doesn t even have a place for guest laundry.

outside of my room was a pile of laundry. must of been 2 or 3 rooms in the pile

little kids hanging out in the parking lot without any parental supervision

great shower, gym is pretty decent

parking is well lit and ready to navigate

the breakfast was very minimal: hard boiled eggs, cold cereal, bagels

loved the friendly staff and all the abomination they had. especially with having kids!

had the train out at 6am so didn t get your breakfast

breakfast was very disappointing

more diversified breakfast, a working clothes washer, hallways too noisy from all doors opening and closing,

i loved having the extra room space and the kitchen helped when bringing kids along

the kids really enjoyed the pool

the door locked for the pool at 8pm when the pool was supposed to be open til 10pm

the breakfast we great but you have to arrive no later than 8:45 or you'll likely not have a lot of

we usually never complain, but there apparently were young kids one floor above us and they were running,

friendly, near great wolf lodge, very clean, smells lovely, wonderful workout facility, laundry, room has a

available games and misc items to borrow, the cleanliness, great supply of cooking utensils, free laundry services

the staff was super nice, and helpful. free laundry is awesome yo!!

no laundry bags

in a lot of the amenities since we were only there one night, but we noticed there was free laundry and a nice

no bible in room, had to tell day before to have room cleaned,no laundry bag

clean, quiet and accommodating. great breakfast too.

covid, this hotel by far does the best option for the usual free breakfast

staff was friendly, hotel was clean, nice pool, great breakfast

we were thrilled with the pool and hot tub; both were clean and working (which was the priority for our stay)

staff was helpful when i needed to use the laundry

flat top cook top, coffee maker, toaster, hair dryer, dish soap, sponges, dishwasher pod, laundry facility $2

pool was closed due to the virus, but gets a 5 star rating

was a great stay, breakfast was good!

suite was spacious with full kitchen, comfortable bed and quiet.

good breakfast considering the covid times.

rooms are spacious with a full kitchen

very nice. very clean. dishes and a kitchenette with stove top burners were a nice touch.

breakfast wish it was out later design of room efficient stylish and comfortable sofa and

wish there had been a bike in the fitness center.

the rowdiness allowed in the pool. other guests made it extremely difficult to enjoy the pool.

room service first day

too expensive, cafe/coffee bar should be open all day

i didn't like the parking lot construction.would like longer hours at the bistro.

pool, exercise equipment, and location.

bring your own change if needing to do laundry

the hall was full of dirty laundry containers that we had to try to manage thru getting to our room

strong smell of skunk or marijuana from the laundry/maintenance room by the elevator on the 2nd floor

that laundry costed money

don't do your laundry here takes ten dollars to dry a load

the pool, ice machine, laundry room all were closed

water slide for the kids, breakfast was plentiful.

breakfast was amazing as well, no cheap fluffy fake eggs that taste nasty

pool, gym out of order/ small was horrible

room was nice and clean, breakfast was great and prices at bar very reasonable

laundry was not in operation

my son called the desk,as i was covered in soap, to which the staff replied, we re doing laundry right

was closed for construction so we didn't swim the day we arrived like we wanted to but then i saw kids in there

kids running up and down in halls and room above us

complaints here, although we didn't actually try the breakfast or any of the amenities to be able to accurately

are wrong and need to be changed, especially since the ice machine is located in the guest laundry, and only

dryer in the laundry room needs to be replavef. it took 2 hrs to dry a small load of laundry

broken elevator, flood laundry/ice machine room

parking lot has a guy who has taken up 4 spots

was good, facility was great, pool was there if we had time to use it, room was very comfortable

nice breakfast, cheap, laundry and gym, next to a nice roadside bar with cheap beer

the lack of amenities made the stay boring, the fitness and laundry rooms looked thrown together just for the

new clean nice staff especially the breakfast lady

breakfast, spacious rooms, and great staff who were super welcoming even when i was later evening

breakfast was just okay

hotel, then it will work for you, just ignore the stale cigarette smell in the lobby, rooms and laundry/bedding

plus, laundry facility on-site was super-convenient and affordable for me

bed was comfortable. they have a pool that the kids enjoyed.

started in a room on the back side which must've been smoking, we're not smokers do the smoke smell was awful

wouldn t hook up to xbox, wifi wouldn t work in my room, bathroom wasn t clean when i received the room,

no laundry room for guests

just like cheap laundry soap

laundry facility

we loved the breakfast. the staff was friendly

machine outside of room was empty not that i didnt like but breakfast was a little uninviting and that we couldnt

fitness center needs attention.

breakfast was good. the front desk ladies were very funny and a joy to be around.

location was fine but parking was difficult.

very good breakfast for the price of the room. fantastic location. tons of restaurants nearby.

location, parking, excellent breakfast, and all staff members.

however front desk very helpful showing us location of laundry mat and told us we could go over to holiday inn

this was day 7 on our trip driving from oregon to florida and one of our planned laundry days

spa tub and pool it was just great all the way around. ud83dude01

nice pool area and free hit breakfast included

my parking was very close, nice bed, nice tv and the usb charging ports worked!

we like the laundry/ and restaurant within the hotel was cool

large guest laundry- 3 washers and 4 dryers

smelled like weed in laundry area

quality was poor, cleanliness was not up to decent standards-cockroaches in room, laundry and trash in hallways

the free breakfast was less than what i expected, but the free wyfi, parking and shuttle with an on-site

breakfast room has not enough seets

the breakfast was awful and my kids swam in the pool and were itchy all over after showering after swimming

rooms were clean, the breakfast was good, and the pool was a nice bonus for the kids

the breakfast was awful and my kids swam in the pool and were itchy all over after showering after swimming

rooms were clean, the breakfast was good, and the pool was a nice bonus for the kids

noise from the laundry facility could be heard from the room

free parking, a swimming pool, and guest laundry, add to the things that matter when making your choice of

facility was quite new, attractive, modern, and appeared clean; has indoor pool and gym

the pool had floats for the kids to play with and was not very crowded

the staff is friendly. breakfast is good. the room was clean. it's a very nice hotel.

my room (218) must have been above the laundry; because at certain times

them a warning and said don't let it happen again this place does not have a for you to do your laundry and if

6) requests for additional towels had to wait till next day when laundry service started up again

fact that you don't have a laundry room

it was ok and they have a laundry area for customers

i wish it said online that the pool was not open .

but there was a college sports team staying there and they completely took over the hot tub, pool area, and

access to hwy 35, pool, breakfast, wifi, and pleasant staff.

hot breakfast, coffee and water available 24/7

breakfast was excellent

the bar and restaurant was closed both friday and saturday night

the pool and the front desk people

i did not like that there was no room service with our 3 night stay.

check in and out were easy. liked the pillows. the little gym was nice.

we did not get any housekeeping service during our stay and the pool was closed

getting locked in the laundry room. it's been fixed lol

we used the laundry facilities with no problems

things for the hotel to consider would be: add a change machine in the laundry room, turning up the temp in

pet friendly and great breakfast

location, clean, comfortable, good breakfast and great facilities. nice gym and nice pool.

) the complementary breakfast was much better than you normally get, with cheesy egg casserole, pancakes, cinnamon

breakfast was excellent. the kids enjoyed the pool.

parking lot is kept clean and well lit

heated and clean pool area

the parking lot is very small and we arrived late back to our room and had to park in back in a dimly

hard to find program for the kids here

casino, food, nice room, nice and friendly staff.

not clean: used bar of soap in bath, dried soap scum on vanity & tub, carpet needed vacuumed, ice bucket full

i always have a nice stay at this location. never had issues with staff, room , parking or food.

food was amazing as well as the drinks and bar tender

laundry room

the pool was freezing. the smoking was horrible it smelled so bad.

pool was a little small

price way to high, first room we were given was not clean and ready, wifi was slow and could hardly get more

with two kids and did so for the pool and was not informed of pool being out of order until after we already

laundry room only had one washer and one dryer so i had to wait a bit to get started

continental breakfast was great! staff, location and room was very clean

had stated when booking we were two adults and two kids and there were only amenities for 3 people in the hotel

my kids loved the pool and weight/gym room. our room was very spacious and comfortable.

breakfast and pool were good, and we will be back for sure

really nice lobby, clean room, breakfast, laundry

the breakfast was not all that great.

they were pet friendly

wish there was more to the breakfast options

the breakfast was incredible

laundry room close

staff knock on my door and accuse us of smoking in the room whn clearly my room across frm the laundry room /

has a pool and laundry

room was very humid everything felt wet but our room was close to the pool and across from the laundry room

laundry facility took my $$

friendly and accommodating staff, nice up-to-date room, awesome breakfast, and amazing location for local access

they have a great breakfast

the continental breakfast and location

use pool friday night when we got there but it was open on saturday so all was good with the

very clean and breakfast was convenient. kids enjoyed pool

the guest laundry machines were broke also

laundry room was very convenient

was comfortable cool and we could pull back the curtains and see the swimming pool

was no wifi since the first night

the fact they take pets

everything was wonderful! really convenient laundry facilities!

no laundry available and our room 112, fridge doesn t work well.

insistence that i be in a h-cap unit on first floor because of my pet

pool weight room atmosphere people the cooks were amazing princess this young lady cooked a great breakfast all

the wifi was down the first day and most of the second day

good location with restaurant and bar on property

breakfast was great could choose off the menu

kids were playing with the doors on our hallway all night

everyone there from the front desk lady (she was extremely friendly), the two ladies behind the bar served up

huge and free parking; 2) a nice bar / cafe which is a plus, you don t have to find a restaurant to have dinner

to the fact that i did not want to take bedbugs home and due to the fact that i would not do my laundry there

parking was a little cramped

close walk to the pool and to wof

close to both parks, easy in and out and plenty of parking.

parking

the carpet in the living area was spotted (it's a pet-friendly hotel)

would have appreciated room service

the gym was really cool and i loved the penguins

room service and cleanliness

my teenage kids in adjacent room experienced the same issue

great hotel with excellent amenities. free guest laundry.

nice breakfast, coffee in the very early morning. good guest laundry.

self-service laundry room

they had a guest laundry facility, which i did not use, but seemed useful

room service isn t explained well either

checking in we went to our room and the hallway was full of dirty laundry

however no laundry bag nor any bar or hand soap

bar soap in bathroom, also cleaning people did not supply a laundry bag

staff, room service, drinks, breakfast were all excellent.

to sign up for an account to just get on wifi