we arrived late and had an early morning and had to do laundry the woman checking us in took forever to process

the pool is a bit small but we still made the most of it.

the pool was very small, great for little children, but not for my older kids

on one occasion parking was a problem. not this time.

parking area clean

just like cheap laundry soap

no laundry room for guests

laundry facility

wanted a smoking room

wifi

nice breakfast, cheap, laundry and gym, next to a nice roadside bar with cheap beer

the lack of amenities made the stay boring, the fitness and laundry rooms looked thrown together just for the

lots of parking available, and it was in a great location

didn't work, no tv or mini fridge, wifi did not work, most of the lights did not work or were wired to the wrong

the breakfast was pretty bad

huge tv, nice kitchen set up, comfort bed (pillows were really poofy

the breakfast was great

rooms are spacious with a full kitchen

this is great when traveling with children to save from having to eat out every meal the breakfast (free)and

good breakfast considering the covid times.

note the woman running the bar on saturday night was fabulous

needs a real breakfast /,restaurant near or expand the present bar to include more

wish they would have separate designated parking areas for overnight paying guests and those just attending an

really a problem, but we went to the bar about 5:15 to have a drink, and the lady was still counting the register

the hot tub looked a little grey maybe from not cleaning and lots of kids being in it

i did not like bread or cereal for breakfast exclusively

no hot water in shower breakfast: a 4' long piece of what looked liked soggy plastic came out of the oj

umm it was close to a casino.

a pool

right next to casino

it is unbelievable that such a big resort doesn t even have a place for guest laundry.

outside of my room was a pile of laundry. must of been 2 or 3 rooms in the pile

that's it's a casino it was a little out of the way, but well worth the extra driving time

parking setup was kinda complicated and just to find the correct entrance was a bit quirky

comfortable beds, clean easy walk to the casino from inside very comfortable

then my kid was sick so i had to do laundry & the residents left clothes in the only working washer & dryer

pets stay free, swimming pool, smoking rooms, comfortable rooms

pet friendly

good outdoor pool, very close to restraunts and shopping

no pool to cool off in

tub leaked into laundry room below our room and we were accused of damaging it even though there was excessive

laundry room could have had moe than just one washer and one dryer

our room was very clean and the facility also offered a laundry room to wash our dirty clothes at also a great

small indoor pool, laundry facility

laundry facilities available

a cheap room to sleep in head out or if you want to lay low for a few days it's great but the laundry facilities

no swimming pool for the kids but they were ok without it

people loitering, drinking, smoking, hanging out in parking lot, and the stair wells

very comfortable. haven't been to breakfast yet. will be going down in a few minutes.

needs a better breakfast. the current breakfast leaves a great deal to be desired.

the key card did not get the pool door open and the laundry soap was out.

perfect for our kids

breakfast served was good.

the breakfast was great and the people kept it stocked and clean.

we enjoyed the indoor pool and the breakfast. our room was great and we enjoyed our stay.

my room (218) must have been above the laundry; because at certain times

they did not have a laundry facility

asked for one when we got back and did not have keys for the laundry room

fact that you don't have a laundry room

6) requests for additional towels had to wait till next day when laundry service started up again

large guest laundry- 3 washers and 4 dryers

smelled like weed in laundry area

we like the laundry/ and restaurant within the hotel was cool

quality was poor, cleanliness was not up to decent standards-cockroaches in room, laundry and trash in hallways

and it was hard to breath, once we got in our room it was ok ,the smell was not bad, the parking lot needs to

breakfast was good each morning with a variety to satisfy everyone

the pool was nice it is small but clean

rooms were clean, the breakfast was good, and the pool was a nice bonus for the kids

were disappointed that the pool was broken and our kids did not get to swim as they were looking forward to that

the staff was great! the breakfast lady was amazing!

laundry room

the extras they included in the kitchen they had a blender an air fryer and all you daily kitchen essentials

price way to high, first room we were given was not clean and ready, wifi was slow and could hardly get more

i like that they have an indoor pool and a location is closed to worlds of fun

great location, very friendly staff, kitchen equipped nicely for extended stays

laundry room only had one washer and one dryer so i had to wait a bit to get started

friendly staff, clean pool area, clean rooms, great value, good morning breakfast. quiet too.

the salt water pool was wonderful

my kids loved the pool and weight/gym room. our room was very spacious and comfortable.

it was clean, the breakfast was very good, good room service.

really nice lobby, clean room, breakfast, laundry

located off interstate. convenient stores & restaurants close by. lots of parking.

breakfast was fair. nice location easy access to highway.

not many breakfast options, bed wasn t too comfortable

really nice lobby, clean room, breakfast, laundry

laundry facility took my $$

the laundry room was not working

has a pool and laundry

staff knock on my door and accuse us of smoking in the room whn clearly my room across frm the laundry room /

room was very humid everything felt wet but our room was close to the pool and across from the laundry room

very clean and breakfast was convenient. kids enjoyed pool

breakfast was good and served at a good time

clean, spacious, complimentary breakfast

pool hours-my son wakes up early and loves a good polar bear swim

car got hit in the parking lot and the front staff was very unhelpful and tried to tell me how hard it would be

the guest laundry machines were broke also

laundry room was very convenient

no room service in the middle of our 3 day stay

the front desk staff and the room service staff were friendly and helpful

i like that your pet friendly

everything was wonderful! really convenient laundry facilities!

no laundry available and our room 112, fridge doesn t work well.

friendly staff. clean rooms. open pool. would definitely stay again.

breakfast was very good with many selections, all very fresh

i would have like to check out the pool but did not have time it did look nice

for my kids to do

very kid friendly but to be expected i guess as it's a casino

the bar on site has some great food and a great staff!

ev charging on premises

absolutely nothing about the stay. i met my kids there to celebrate a birthday. horrible.

only suggestion we would make is: please put a safety, grab bar in the shower/tub

breakfast was great could choose off the menu

huge and free parking; 2) a nice bar / cafe which is a plus, you don t have to find a restaurant to have dinner

is looking like new , very clean , breakfast was very delicious possible to choose in menu steff very friendly

friendly staff, cleanliness, breakfast options

to the fact that i did not want to take bedbugs home and due to the fact that i would not do my laundry there

we swam a lot at the pool and saw fireworks at night

parking was fairly convenient

noticed several small ants all around the kitchen sink

is a small water heater, so the hot water doesn't last long and they never could get the wifi to work

the staff went way out of their way to get us quarters for the guest laundry, and that was very much appreciated

comfy, n the kitchen area

room was clean, bed was comfortable, pool was nice

*the beds are comfortable *they are suites, *they have a full-size kitchenette in the room, *and the rooms are

you travel with a pet, beware

super clean and the kids love the breakfast the staff was soo nice and i will surely book again for the kids

pool was too cold

the wifi never really worked and the beds were hard to me.

construction was a mess and the equipment was parked in the road making it hard to get into the parking lot

pool was open and breakfast was served unlike other hotels near by tha othe family members stayed

the laundry isn t free

the whole lobby area smelled like mildew because the laundry room was right there and they obviously have mildew

laundry facilities need work. but i was refunded.

clean room and laundry facilities and staff always friendly and welcoming

kitchen in room

room with everything you could need, pool was great and well kept

the pool area and basketball court was great for kids

breakfast was good, but would be over the top with a waffle/pancake station!

we had a fireplace room, and it made such a difference in keeping us warm

the breakfast was great, and the staff was friendly

room clean and well stocked with towels, nice breakfast assortment, close to everything, ice and laundry facilities

recommend this place it's convenient, they have breakfast, nice rooms, fridges n microwave, laundry

really appreciate laundry facilities for guests

left a small pile of laundry and have called they stated that couldn

the laundry: dryer was out of order

liked the fact that there was a guest laundry

guest laundry was in terrible shape

the room size, the breakfast and the shuttle to and from the airport were all great

breakfast ,friendly staff i was very happy with the early check in overall all was ok and service was good

they were very acamadating. they got us right to our room. our kids loved the elevators.

this was day 7 on our trip driving from oregon to florida and one of our planned laundry days

however front desk very helpful showing us location of laundry mat and told us we could go over to holiday inn

the pool was like bath water you can walk right in it

no room service. cleaned room once in 14 days had to get my own amenities. breakfast was cold.

the carpets could be a little cleaner.....past residue on carpet

and yes, a wonderful breakfast

ice cold pool

location was fine but parking was difficult.

car was only a foot and a half from being hit while parked in the parking lot right next to the sign from an

the swimming pool

very nice breakfast and comfortable.

desk was friendly and helpful, and great breakfast options

i didn't see resteraunt or use pool but pool and area very clean

excellent room, friendly, breakfast excellent

access to hwy 35, pool, breakfast, wifi, and pleasant staff.

room we were put in was next to the laundry room

was only 1 washer and dryer so i had to wait 3 hours to get my laundry in

breakfast was okay, juice was delicious.

of kids in the pool and hot tub

the food and the parking. we needed a place to park the car while on vacation

free parking, a swimming pool, and guest laundry, add to the things that matter when making your choice of

noise from the laundry facility could be heard from the room

the pool had floats for the kids to play with and was not very crowded

the pool had floats for the kids to play with and was not very crowded

vehicle got hit in parking lot.

laundry onsite option was a huge perk

some of the dryers in the laundry area didn t work properly

the laundry room was right down the hall

with some table wear are useful,room is clean,the indoor pool is open,very good breakfast,good laundry

appreciated the free airport shuttle and pet friendly room

the room was very nice, and clean. the laundry was really nice too.

we used the guest laundry service which was great with a longer term stay

the hotel room had a kitchenette which was perfect for my extended stay of 6 nights

pool was out of service for maintenance when we arrived around 330, but was open later in the

parking is limited

to get to the floors , not one floor was ground level there was never anyone at the desk the breakfast was good

ya the worker was lazy and didnt even have breakfast at all at 10:45 when i checked out!!!

breakfast was good

breakfast was served later than stated, but it didn't make a difference with our getting to our

stayed 11 days and it would ve been nice if the breakfast had changed a little bit in that time that we were

the property was quiet, laundry was good, vending selection was good.

it's quiet and safe they keep the hotel and it's facilities such as the laundry room very clean

easy to get to and plenty of parking.

i was so extremely happy that they are pet friendly

if there were cheap set of pots pans plates ect in the room so that the kitchenette is

staff were eating, lounging and folding laundry in the lobby

good handicapped parking

the multiple rooms (kitchen, living room area, bedroom and bathroom were spacious and nice even though we only

thing i can say could be better is the food selection for breakfast they didn't have really anything for the

we also needed a pet friendly room as we were taking care of a baby lamb from the cold weather

desk ladies were awesome, the pool and waterslide are so much fun, delicious hot breakfast, very clean all around

several handles were loose on towel bar and shower door

the room was clean and the pool and fitness area were nice but

pool water was cold

breakfast did not offer many options and the options that were available did not taste good, poor

great staff!! loved the sports bar as well!

clean, modern, easy access to airport. has a good restaurant bar on site. easy easy easy,

the pool was nice size and had towels

the gym was sad. broken equipment and no water in the gym was a problem.

i were there so to say the turned on a lot would be an understatement the hotel restaurant and bar closed at 9

to use the laundry amenities but they were out of order

laundry facilities but had a lock on the washer

laundry hours to get them done

mattress strewn on the front of bldg , storage laundry room exposed front of the entranceway

guest laundry machines were dirty

i got there the room smelled like a gym locker

the room was spacious they offered a late check out everything was ver

we did not get any housekeeping service during our stay and the pool was closed

the location breakfast my wife wasn t a fan she liked the bagel bar and fruit bar but would of liked more

not a big deal but i had to ask what time breakfast was and where the gym was and where the pool was

room did not have a microwave and there was no way to get change to use the laundry machines, which i think it

my husband watched him go to a hopper and dig through a bunch of laundry to find some towels for us

and accommodating, the breakfast was awesome, the shuttle to airport was very convient, and the spa tub was

enjoyed the spa tub room

realize this is a pet friendly hotel, but our room really had a pet odor, should have some rooms that do not

flickered like there was some kind of electricity short, my boyfriend found a big toenail in the laundry bag,

needed laundry detergent and they were out as well as many other items

our shuttle driver was the best

if they had a shuttle to downtown kc, it would be perfect.

staff was awesome and had a restaurant and bar witch was very nice and good food

wish there was laundry facilities for guests.

the lobby is in a hallway that used to be the laundry room while under construction

wish they would have had on-site laundry

gym extra small and no weights

the pool was dirty

nice breakfast, coffee in the very early morning. good guest laundry.

they had a guest laundry facility, which i did not use, but seemed useful

great hotel with excellent amenities. free guest laundry.

self-service laundry room

breakfast was fantastic

parking lot was under construction, the room was average at best

shower curtain dirty as well as the floors of the room which smelled tobacco and that was a non smoking

stairs had ice and parking lot. heater was on cycle so i froze most of night.

the only think i didn't like was the parking

the only positive is they kept the parking lot lights on at night

laundry room had no change machine and the front desk would not sell quarters

all of the shifts had multiple tasks to keep up with, ie laundry to keep the pool area supplied with towels,

pool was excellent

left the pool open a lil long or have it 24 hr

breakfast is complete, but in reference to fruit would like some bananas

pet friendly

extremely pet friendly. staff was lovely.

the staff was amazing! the room was super clean and room service was superb!

the wifi wasn t working for 24 hours

bed was comfortable, and the staff was very helpful when we did have issues, and room service was extremely

we needed more coffee cups and laundry bags and they brought them right to our room within 5 minutes

staff didna ? ? t monitor social distances at pool -2nd shift

maintained great location to resturants and shuttle to airport

my kids especially enjoyed the pool

it was clean the pool was nice the breakfast was awesome

wish the vending machines were stocked and laundry room was more efficient

didn't have breakfast and there were no sheets for the pullout inside the room there was also no laundry bag

the laundry facility

accommodations were very nice such as the studio set-up in the rooms for convenience, laundry room, etc

laundry facilities snacks

needed to do some laundry and there was no information about where the laundry was

laundry for guest was only one washer and one dryer and the room was super warm

i needed the laundry, but it was out of order

lot of rowdy kids were guests. beds not comfortable. no breakfast included.

conveniently located to the mci airport. shuttle to airport. clean rooms. comfortable beds.

however no laundry bag nor any bar or hand soap

checking in we went to our room and the hallway was full of dirty laundry

bar soap in bathroom, also cleaning people did not supply a laundry bag

great room, great food from room service, perfect location!

to sign up for an account to just get on wifi

we were adjacent to the laundry, so we heard those noises throughout our stay

laundry on premises

clean and comfortable room with amenities such as hot breakfast, laundry facilities,hbo & airport shuttle that

love the availability of laundry facilities for guests

pool open only until 10pm with late arrival kids could not use it and

the only thing that we didn t care for about the property is the fact that it is pet friendly.

clean, professional staff, pool

even cold breakfast from 3am to 6

nice room good breakfast

the bathroom had a nice walk in shower, it also had a nice kitchenette

housekeeping only done every other day so no new towels and laundry never take out

customer service, smelly carpet, the continental breakfast was poor, no laundry room and the closed one was

my room was next to the laundry facilities so it was rather loud, but other than that i had no

room service they never clean my room i won t stay here ever again

i wasn't awake early enough for the breakfast

laundry facility is good but there's only one washing machine and one dryer so having more than 1

weren t any extra blankets available in our room, and there weren t any dirty laundry bags to put our dirty

so close to the airport, available dining and laundry mat.

our room was located directly across from hotel laundry door

only 1 washer and dryer guest for the guest laundry...

we were looking for laundry facilities in the hotel and there was none.

noise from laundry???

also the room service breakfast was not worth the price at all

gym small

the hotel had booked a very large group of kids to stay which meant facilities like the pool and even the lifts

modern and updated, free laundry (self serve)!

breakfast was outstanding. location was perfect for attending an event at t-mobile arena.

breakfast was better than what most hotel offer

she was so sweet to my kids and helped us with the pancake machine

the gym space is a little lacking, but still clean and sufficient.

i wasn't able to use the pool or gym, but i had no issues using their laundry room

great location. wonderful room. breakfast was good too.

also one day there were no cookies baked and the kids were expecting them

asked for a smoke free and pet free room

picked this property specifically for our kids to enjoy a view of the city, and because it was close to the

didn't have breakfast. liked the closeness to the streetcar.

really nice room, gym was also nice. cocktail at bar was nice when it was open.

didn t eat breakfast location was great

wishing there was a breakfast included in the stay.

not having continental breakfast. paying for parking when the room rate is already high.

room was spacious, and having an in-unit laundry was a huge convenience

what breakfast?? the gym was not cleaned daily.

no breakfast in hotel

nice bar in the lobby with ample room

pet friendly

because of covid, there was quite a laundry list of amenities and services that were closed or unavailable, such

requested for extra plastic laundry bags and was told that the hotel didn't have any

lot's of kids

front desk attendant brought us a microwave so the kids could pop their popcorn, he was very nice and accommodating

nice, open bar with food

wish they would upgrade the pool area

i also loved how pet friendly it is

not stroller friendly. pool did not have area for small kids.

the pool was always crowded with kids

room service was timely and delicious

there was a laundry machine making noise in the morning right next door on the wall next to the tv and the

comfortable beds, clean room, and nice buffet breakfast

breakfast was awesome....view was awesome

bigger pool and/or outdoor pool would be nice and also a hot tub

also the bath did not drain well as i was showering so i was standing in a pool of water

clean, friendly staff, 24 hour laundry, comfortable beds, handicap friendly

very much appreciated the pet friendly environment and no fees for it

very clean and quiet. the location was great for us. breakfast had a lot of choices.

very clean. very quiet. nice location. good hot breakfast.

breakfast was amazing, bed were very comfy, clean rooms, friendly staff and the pool was awesome

instead i went home and did laundry, and did not make it back

never make it to breakfast

the pool and the gym and the location

was great, and the wifi actually worked (often hotel free wifi connection is terrible)

pool could be a little bigger

that they had breakfast bar, nothing worth talking about

the continental breakfast was limited to waffles, cereal and milk

provide at least brewed coffee and donuts for your advertised breakfast

my confirmation and a placard in the room stated that breakfast was included with your stay

breakfast

broken laundry and washing machine. daily cleaning is not neat.

the wifi worked very well, better than in many other hotels.

ac didn't work, lights beside bed didn't work so room was not well lit, no available wifi

tight parking

maybe just the parking lot that was a little crowded