the pool was on the colder side. wished it was warmer

the fitness center has too warm. i suspect the ac unit needs to be serviced.

used streaming services on the television, and i know we stayed during a busy weekend but the parking is limited

the rooms were very clean, the staff was great as well as the breakfast

rooms were clean, the breakfast was good, and the pool was a nice bonus for the kids

large guest laundry- 3 washers and 4 dryers

smelled like weed in laundry area

we like the laundry/ and restaurant within the hotel was cool

quality was poor, cleanliness was not up to decent standards-cockroaches in room, laundry and trash in hallways

hotel reeked of cigarette smoke despite multiple no smoking signs

asked for one when we got back and did not have keys for the laundry room

it was ok and they have a laundry area for customers

fact that you don't have a laundry room

them a warning and said don't let it happen again this place does not have a for you to do your laundry and if

they did not have a laundry facility

ev charging on premises

not clean: used bar of soap in bath, dried soap scum on vanity & tub, carpet needed vacuumed, ice bucket full

location, parking, room, and staff

well lit parking

the casino was fun, lots of game choices

they had a guest laundry facility, which i did not use, but seemed useful

nice breakfast, coffee in the very early morning. good guest laundry.

great hotel with excellent amenities. free guest laundry.

self-service laundry room

room service isn t explained well either

the only think i didn't like was the parking

wifi was decent enough for me to watch netflix on, on my tablet

asked for non-smoking room, got a smoking

up there was 3 police cars rite out side the property and a meth head girl walking through the parking lot bare

should offer rides to downtown for customers safety as well as more parking lot safety measures

the lack of amenities made the stay boring, the fitness and laundry rooms looked thrown together just for the

nice breakfast, cheap, laundry and gym, next to a nice roadside bar with cheap beer

the breakfast was pretty bad

the breakfast was super basic. they don't have too many options.

nice breakfast, cheap, laundry and gym, next to a nice roadside bar with cheap beer

my teenage kids in adjacent room experienced the same issue

the savoy bar inside the hotel was a perfect stop for a nightcap

room service experience and unique space

the staff was amazing! the room was super clean and room service was superb!

would have appreciated room service

the bed was hard and hard to fine a parking space

the pool stayed open until 11, which worked well for us because we got in late

swimming pool a bit cold

too expensive, cafe/coffee bar should be open all day

and second is that the pool isn t heated, kids didn t seem to mind but i would have liked to swim as well

breakfast was great with lots of choices

wish there had been a bike in the fitness center.

the breakfast was great

rooms are spacious with a full kitchen

very nice. very clean. dishes and a kitchenette with stove top burners were a nice touch.

checking in we went to our room and the hallway was full of dirty laundry

bar soap in bathroom, also cleaning people did not supply a laundry bag

however no laundry bag nor any bar or hand soap

room, pet friendly, restaurants, service

there is only a lap pool and no hot tub

modern and updated, free laundry (self serve)!

it totally ruined our plans for celebrating the kc chief s super bowl parade with our kids, a waste of $200

the next morning we went to the front desk to confirm our late check out time of 3-4 pm and the front desk said

everything was amazing. location, cleanliness, decor, breakfast, staff, etc..

was told i couldn t go into the gym due to vivid

noise from laundry???

we were looking for laundry facilities in the hotel and there was none.

location, great staff, excellent room service

we ordered room service for supper and breakfast

lots of kids around with a conference but it wasn't that big of a deal.

laundry facility

no laundry room for guests

just like cheap laundry soap

pet friendly

i was traveling alone with pets (such a hassle), so i was grateful the pet policy was straightforward, fair,

i wasn't able to use the pool or gym, but i had no issues using their laundry room

bar was not open for service

we stayed in a suite with a sofa bed but we were given no bedding so my kids had no blankets the first night

breakfast was great, nice full kitchen in the room was great.

heater on the pool was broken which made it too cold to swim

not having continental breakfast. paying for parking when the room rate is already high.

pool was freezing and no hot tub

the bar staff was amazing!!

pool

there was no free breakfast. i thought a hotel of this calibur would offer it but no.

the heat wasn t very strong after the pool but maybe it was just me

also the bar was not open and no breakfast

check in and out were easy. liked the pillows. the little gym was nice.

i got there the room smelled like a gym locker

the location breakfast my wife wasn t a fan she liked the bagel bar and fruit bar but would of liked more

it is unbelievable that such a big resort doesn t even have a place for guest laundry.

outside of my room was a pile of laundry. must of been 2 or 3 rooms in the pile

but the room and bar were great

an the fact the spa wasn't open yet the gym was

hotel and casino were great

location was in argosy parking lot

casino across parking lot

terrible breakfast area,

the distance from the casino

pool is broke with wires everywhere

room was spacious, and having an in-unit laundry was a huge convenience

liked having breakfast and a bar at the hotel as well

gym and location were great

got late check out but they were kind of weird about it

also, a few hiccups with check in and my breakfast voucher but the staff was so helpful, i can't complain

because of covid, there was quite a laundry list of amenities and services that were closed or unavailable, such

requested for extra plastic laundry bags and was told that the hotel didn't have any

a girl was on her period in pool on her legs and kids jumping off the swimming swim way to get in almost landed

i can walk into any small restaurant, coffee shop or bar in china or vietnam and wi-fi is free

fantastic view and pool.

since the only seating was in the shallow end the kids playing bother the adults who needed to stay on the

view and the ease of parking the car and being close enough to shopping and fun things for the kids

location- to wwi museum & trolley route fitness area was full sized gym

requested room that had not had pets

the pool was always crowded with kids

instead i went home and did laundry, and did not make it back

hotel because it had a good price that all of us could afford and a heated swimming pool for the kids

pool needs to be bigger with more options for younger kids.

my kids only lasted maybe 30 minutes

guests above me were rather noisy late at night, but expected during summer months with kids.

10 plus kids going absolutely wild

pool was closed, they were having a problem with the water heater and hot water but it was fairly

would get on her face/lips the pool had an overwhelming salty flavor, to the point where the kids complained

only suggestion we would make is: please put a safety, grab bar in the shower/tub

an indoor pool looking forward to swimming with our kids, pool was so cold didn't even get in also emailed ahead

laundry room was very convenient

the guest laundry machines were broke also

the pool was nice and warm, and the hot tub wasn t too hot for the kids to share

thing is the pool area needs to be little rougher to walk on,i saw a girl fall just a few steps out of the hot

i also liked there was a gym to enjoy

no laundry available and our room 112, fridge doesn t work well.

everything was wonderful! really convenient laundry facilities!

breakfast and easiness of extending

staff is always so friendly, helpful, breakfast is good, beds are comfy

it snowed while we were here and they plowed the parking lot

staff knock on my door and accuse us of smoking in the room whn clearly my room across frm the laundry room /

room was very humid everything felt wet but our room was close to the pool and across from the laundry room

the laundry room was not working

has a pool and laundry

laundry facility took my $$

broken laundry and washing machine. daily cleaning is not neat.

during my stay there was no tv or wifi service.

ac didn't work, lights beside bed didn't work so room was not well lit, no available wifi

the bed was so comfortable, and room so clean! also their breakfast was really well stocked!

wifi fi is so bad i do not know how they can say they have a wifi they rent a cheap line and it is

very clean and breakfast was convenient. kids enjoyed pool

the hotel and pool were clean. breakfast was delicious, and staff was friendly.

the continental breakfast and location

parking for guests

dirty everything, bad location , horrible parking

really nice lobby, clean room, breakfast, laundry

the wifi didn't work

the breakfast was not all that great.

missed breakfast, bed was a little too soft for me

more parking. it was hard to find a spot.

laundry room only had one washer and one dryer so i had to wait a bit to get started

friendly staff, clean pool area, clean rooms, great value, good morning breakfast. quiet too.

had stated when booking we were two adults and two kids and there were only amenities for 3 people in the hotel

my kids loved the pool and weight/gym room. our room was very spacious and comfortable.

location / breakfast & cleanliness

laundry room

they provided everything you need for the kitchen area, i was very impressed

the pool was freezing. the smoking was horrible it smelled so bad.

i like that they have an indoor pool and a location is closed to worlds of fun

price way to high, first room we were given was not clean and ready, wifi was slow and could hardly get more

to the fact that i did not want to take bedbugs home and due to the fact that i would not do my laundry there

close walk to the pool and to wof

found an empty beer can under our kitchen sink

parking was a distance from the cabin, the ac ran all night couldn t cool the cabin down it was

is a small water heater, so the hot water doesn't last long and they never could get the wifi to work

when talking to the staff they said we have not anyone to do laundry the elevator was broken so we had

trash bags, and dirty laundry old paint buckets, dry wall pieces everywhere

tv didn't work, the fridge didn't work, the laundry facility was filled with laundry for hours and front desk

room was across from laundry facilities and there was a machine beeping all night

it does have a laundry room

liked the room itself with all the kitchen wear like real dishes, silverware, dishwasher

we were here for a very short road trip and i saw, but didn't use, the gym, computers, pool, patio area, area

pool

although hilton honors booked us here as a family friendly and pet friendly location, it was neither

room was very nice, close to my activity, great parking and helpful staff.

we arrived late and had an early morning and had to do laundry the woman checking us in took forever to process

loved the breakfast options

the gym was awesome

beautiful and clean hotel. quick and easy check in. great breakfast. loved the big shower.

the gym and staff was great

car parking and guest laundry are great!

the free area shuttle is amazing and made this such a great value

the parking was great

breakfast looked good, but we did not have time eat

the gym is a great for a hotel gym

the night my bed just starts shaking violently on its own i think it is because we are under the laundry room

there is a guest laundry with 1 washer and 1 dryer located in the building and you can purchase laundry supplies

absolutely nothing in the room. no ability to charge my electric vehicle in the parking lot.

super convenient parking

before breakfast, so i don t know

there is also a dark skinned young woman with green and black dreadlocks who worked in laundry that was most

especially consider including a laundry room in your facility please

kids hated it

the wifi does not work

a cereal bar or a waffle station would really expand the breakfast option, especially for all the kids visiting

i had to call the front desk multiple times for laundry bags, and bedding for the fold out couch bed that was

dated hotel, dirty rooms, small spaces, nothing to do for kids, very very low water pressure, not suitable for

the shuttle was also a huge help

room service was fast and delicious!

there could of been more shuttle options

it s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

room service experience

gym seemed well-equipped although i did not use during my stay it due to illness

laundry facilities

parking, location. breakfast

breakfast was very good

for a few minutes because it was august) i stayed for a week, and they had a good rotation of hot breakfast

location and pet friendly, staff was very friendly and helpful

have a laundry room

00 for a single load laundry soap

breakfast is good and the kitchen staff kept the dining room clean

the breakfast was great. my kids enjoyed the pool. clean room!

kids loved the pool and the balcony off the pool

laundry staff took forever to bring clean stuff for the next day they didn't even get offer to

not all in working order, poor wifi and the 9

main attraction was the outdoor pool, kids enjoyed it a lot

my kids enjoyed their self

the renovations, the noise, the gym is being renovated and the website did not mention it!

would have loved some room service but jax was easy to grab for dinner!

they even met my request to sprinkle rose petals around the room for our anniversary

smaller than expected pool area. lack of gym equipment

the price for a pet to stay was not posted in the online booking

more choices on room service menu but given the size of the hotel it isn t to be expected

) there was no: room cleaning; laundry service

no pool or hot-tub

the staff was wonderful. we had room service for breakfast and it was fantastic!

they both loved the hotel and room service

lounge room service could stay open later.

excellent laundry service

very attentive staff. very tasteful breakfast. outside view from the balcony was beautiful.

enjoyed our pool time

the fitness center was very nice, nicer than some gyms i have been to, especially the locker room

was unable to take the time for breakfast

we stayed in the basement right across the laundry room

and modern rooms, friendly and helpful staff, great location, plenty of on-site amenities like laundry and gym

room had a rotten laundry smell, room seemed much smaller than anticipated

we were placed in a basement room a few doors down from commercial laundry

i was in the basement next to the laundry room with that door wide open so i could see the mess

the fresh, hot breakfast was delicious!

the breakfast is made fresh every morning with a breakfast caserole, fresh fruit, juice & coffee or

you will not go hungry at breakfast, and sheila's french toast was outstanding

rooms were clean and quiet; the guests were not even heard unless seen downstairs; the breakfast was visually

we loved the huge spa tub that was in our room

i used the laundry room, which is very convenient

enjoyed the guest laundry facilities as they were most convenient and clean

didn t give proper instructions on where to put the laundry or the trash or how to get more

they provided a laundry basket

up-to-date guest laundry, vending

then my kid was sick so i had to do laundry & the residents left clothes in the only working washer & dryer

room was a smoking g room that i asked for but was dirty

pool closed and grate sticking up that was roped off. no coffee in room either

location was tricky to get to first to turning into the parking lot. pool wasn't available.

air conditioner sucked in cigarette smoke from the people smoking outside of the room making the room smell like

small indoor pool, laundry facility

laundry room could have had moe than just one washer and one dryer

tub leaked into laundry room below our room and we were accused of damaging it even though there was excessive

laundry facilities available

our room was very clean and the facility also offered a laundry room to wash our dirty clothes at also a great

a cheap room to sleep in head out or if you want to lay low for a few days it's great but the laundry facilities

breakfast was just okay

wifi was terrible. too slow even to run movies of of netflix.

it was dirty and no wifi i was there for 30 minutes they didn't offer me a refund i did not stay over night dude

there weren't very many options for breakfast but it was still good

the key card did not get the pool door open and the laundry soap was out.

loved the gym and pool

it was very cold outside and enjoyed the inside, heated pool very much

kinda think if parents have unruly kids

that the people upstairs literally walked like a heard of elephants, and also the fact that the kids in the room

access to hwy 35, pool, breakfast, wifi, and pleasant staff.

the indoor pool and hot tub was superior

i didn't see resteraunt or use pool but pool and area very clean

no towels available in pool area you had to ask for them at the front desk

everything - location, staff, room, cleanliness, pool and hot tub!

however front desk very helpful showing us location of laundry mat and told us we could go over to holiday inn

this was day 7 on our trip driving from oregon to florida and one of our planned laundry days

clean, spacious room and comfortable bed. decent breakfast.

parking spaces were a little tight for a truck and not very well lit on the back side of the

close to the highway and they had spa tub rooms.

car was only a foot and a half from being hit while parked in the parking lot right next to the sign from an

the new room was perfect, very clean, quiet, comfy bed, good wifi, and lot's of channels to watch

fitness center needs attention.

pool was a little cold

and yes, a wonderful breakfast

the room was very nice, and clean. the laundry was really nice too.

we used the guest laundry service which was great with a longer term stay

the wifi wouldn't connect so streaming from our laptop was out of the question which made our one night

$50.00 pet fee is a little high.

clean and a lot of parking

free parking, a swimming pool, and guest laundry, add to the things that matter when making your choice of

noise from the laundry facility could be heard from the room

the beds were fine for our kids but we have back problems and they seemed to make it worse

i witnessed several kids & adults fall just walking

pool area

the other thing i liked was there is an onsite laundry facility

good location, comfortable, very clean, secure laundry/vending area

features= a safe, iron and ironing board, large refrigerator, 24hr laundry, hardwood floors, plenty of instant

laundry facilities were adjacent to our room

lot , neighborhood is safe convenient restaurant on same lot and quick trip both just a hop skip, laundry room

did not eat the breakfast

free parking.

breakfast was served later than stated, but it didn't make a difference with our getting to our

ya the worker was lazy and didnt even have breakfast at all at 10:45 when i checked out!!!

all i'm doing at a hotel is sleeping, showering, eating a continental breakfast, and leaving

our room was in the basement, near laundry etc

laundry facilities were inadequate with just one machine

the laundry room was a welcomed amenity

great location and nice amenities... open laundry room facility with seating while you wait.

we have a perfectly trained pet that was cleaner than some guests would be

dryer in the laundry room needs to be replavef. it took 2 hrs to dry a small load of laundry

broken elevator, flood laundry/ice machine room

are wrong and need to be changed, especially since the ice machine is located in the guest laundry, and only

great location ,very comfortable beds,front desk people amazing. breakfast was good

everything was great.love the beds. and shower.love the breakfast.

contractors to improve the facilities he also was working with the lobby personnel and with the laundry and

breakfast was okay, good location, clean room, laundry service

the staff was friendly and helpful, and finding the self-service laundry just off the lobby was a bonus

laundry facilities out of order

good breakfast. laundry facilities were clean and worked fine. helpful staff.

staff were eating, lounging and folding laundry in the lobby

had food that i could buy for my room, a washer and dryer in the facility and a great gym and pool

kitchen set up and bedroom divider

free breakfast

enjoyed the pool

the door to laundry room locked early

also the office smelled like pure laundry detergent and bleach

it had 2 small tables that were dirty and an open area laundry room attached to it, which had a gross, dirty

just need to make sure the remotes to the tv work have a better breakfast selection and variety that's edible

messed up & said we had a smoking room when clearly is was marked in the booking as non-smoking

missed breakfast

miss the morning breakfast but with covid 19 i understand

we booked a non smoking room and the bed cover had burn holes all in it.

eggs at breakfast would be great and good customer reward kinda program

people in parking lot asking for drugs

location! cleanliness! decent breakfast!

everything was amazing. bacon on breakfast could be done more and not tissue thin.

pool water was cold

desk ladies were awesome, the pool and waterslide are so much fun, delicious hot breakfast, very clean all around

parking lot was well lit