clean, friendly staff, 24 hour laundry, comfortable beds, handicap friendly

the outdoor area was great. pool and firepit was so nice for our groip

very clean room, well lit parking area, decent breakfast.

hotel was very quiet, free parking

safe, quiet, warm breakfast parking lot was plowed well

the key card did not get the pool door open and the laundry soap was out.

stayed at the pool late at night and the noise carried to my room facing the backside of the hotel

clean, nice saltwater pool, friendly staff.

loved the fresh hot breakfast, too

pool water was very nice but the room itself was stifling

laundry facilities available

laundry room could have had moe than just one washer and one dryer

small indoor pool, laundry facility

our room was very clean and the facility also offered a laundry room to wash our dirty clothes at also a great

with the weather issues laundry was delayed, but it couldn t be helped.

then my kid was sick so i had to do laundry & the residents left clothes in the only working washer & dryer

lock messed up, even though we had smoking room there wasn t a working circulation fan and that caused the

pool closed and grate sticking up that was roped off. no coffee in room either

was non smoking room could smell smoke in room had to spray less smell and had hard time communication

location was tricky to get to first to turning into the parking lot. pool wasn't available.

a cheap room to sleep in head out or if you want to lay low for a few days it's great but the laundry facilities

i did not get a try the breakfast

the breakfast was expected but would have liked for it to be better

went to sleep at 3am and at 7 am there were kids running back and forth dropping stuff on the floor

parking

clean room and laundry facilities and staff always friendly and welcoming

the whole lobby area smelled like mildew because the laundry room was right there and they obviously have mildew

laundry facilities need work. but i was refunded.

the laundry isn t free

the pet friendliness

recommend this place it's convenient, they have breakfast, nice rooms, fridges n microwave, laundry

the rooms had a microwave, coffee machine (well stock coffee supplies) iron, iron board, desk, laundry bags,

left a small pile of laundry and have called they stated that couldn

room clean and well stocked with towels, nice breakfast assortment, close to everything, ice and laundry facilities

the laundry: dryer was out of order

breakfast could be improved

clean, breakfast, shuttle to airport.

staff wasn't very attentive, check in time took entirely to long, no towels down in pool/spa area, just overall

it was clean, staff was friendly, breakfast had good choices for food and drinks

they offered to let us ride the shuttle to our restaurant for dinner and that was very convenient

room we were put in was next to the laundry room

was only 1 washer and dryer so i had to wait 3 hours to get my laundry in

liked indoor outdoor pool and hot tub

the kids loved the indoor/outdoor pool and hot tub

loved everything-our room was spacious, clean, and comfortable

the staff went way out of their way to get us quarters for the guest laundry, and that was very much appreciated

comfy, n the kitchen area

got in late, picked up by the free shuttle, offered bottle water upon check in

the kitchen area was very

breakfast was not very good.

guest laundry was in terrible shape

liked the fact that there was a guest laundry

they were very acamadating. they got us right to our room. our kids loved the elevators.

breakfast was fantastic, even if the guy at the omelet bar was a bit grumpy.

t have enough staff to clean rooms, i put a request in and still didn t get room service

we did not expect a full kitchen and it was a definite bonus

close enough to the airport. reasonably priced. kids loved the pool.

sad there was no fresh fruit option at breakfast but thats ok! it was still great.

was clean and the breakfast had unique offerings that i have never seen anywhere else

loved the pool

the laundry room was right down the hall

some of the dryers in the laundry area didn t work properly

with some table wear are useful,room is clean,the indoor pool is open,very good breakfast,good laundry

laundry onsite option was a huge perk

we had a suite room so the kids loved having a mini kitchen because we were able to make popcorn

the pool was nice size and had towels

clean, modern, easy access to airport. has a good restaurant bar on site. easy easy easy,

i wish the pool was a warmer temperature and the beds were a little more comfortable.

the gym was sad. broken equipment and no water in the gym was a problem.

i were there so to say the turned on a lot would be an understatement the hotel restaurant and bar closed at 9

room did not have a microwave and there was no way to get change to use the laundry machines, which i think it

my husband watched him go to a hopper and dig through a bunch of laundry to find some towels for us

breakfast was limited

realize this is a pet friendly hotel, but our room really had a pet odor, should have some rooms that do not

wifi didn't work

guest laundry machines were dirty

mattress strewn on the front of bldg , storage laundry room exposed front of the entranceway

to use the laundry amenities but they were out of order

laundry available on site

laundry facilities but had a lock on the washer

flickered like there was some kind of electricity short, my boyfriend found a big toenail in the laundry bag,

needed laundry detergent and they were out as well as many other items

our shuttle driver was the best

the kids really liked it

we ordered room service the next morning, which was inedible and overpriced

the lobby is in a hallway that used to be the laundry room while under construction

wish they would have had on-site laundry

wish there was laundry facilities for guests.

delicious breakfast! good value. like the interior design. so fresh so clean!

she was friendly and engaging, staff was the shuttle driver and he was very personable and outstanding,he had

casino across parking lot

picture showed a pool and when called up there they said they had a pool but the pool been closed for 6 years

located across from the casino we were having a meeting at

a pool

but the construction is a mess mattresses, sitting in the hallway and in the entranceway out of breakfast items

outside of my room was a pile of laundry. must of been 2 or 3 rooms in the pile

it is unbelievable that such a big resort doesn t even have a place for guest laundry.

our room was on the 2nd floor overlooking the parking lot with a huge tree in front of the window

smell of cigarettes...it is a casino though so understood

spa and most of the restaurants were closed due to the pandemic

it was fine. it has a place to do laundry onsite.

people with pets letting them relieve themselves in the hallway and leave it there

could hear people talking in the parking lot, and we were on the third floor

good breakfast and great location. room was a good size and the parking lot was safe.

staff was very friendly, facilities clean, good breakfast, comfortable, and quiet

wish the vending machines were stocked and laundry room was more efficient

smoke detector in another room beeping, dryer in laundry room running all night clanking around against wall,

the laundry facility

it was awesome plus free laundry which helped out tremendously

didn't have breakfast and there were no sheets for the pullout inside the room there was also no laundry bag

we needed more coffee cups and laundry bags and they brought them right to our room within 5 minutes

gave me a drink coupon since my flight was leaving before breakfast was available

it was clean the pool was nice the breakfast was awesome

pool is small with no seating for adults to watch kids

only thing i would complain about is not being able to use the gym and pool, but that s just covid things

needed to do some laundry and there was no information about where the laundry was

i needed the laundry, but it was out of order

laundry for guest was only one washer and one dryer and the room was super warm

as pet friendly but charged a $50 hidden pet fee and doesn t even seem to have a dog walk area with

the towels at the pool were continuously stocked and i even watched an employee take water samples

there was a laundry machine making noise in the morning right next door on the wall next to the tv and the

pool was not open

same with room service, terrible communication amongst staff

hotel staff very friendly, ate in bar area on arrival and food excellent

the kids enjoyed the pool

clean and comfortable room with amenities such as hot breakfast, laundry facilities,hbo & airport shuttle that

we were adjacent to the laundry, so we heard those noises throughout our stay

love the availability of laundry facilities for guests

laundry on premises

not hotel's fault, but kids in for baseball tournament kept me up pretty much all night.

the $75 pet fee was rediculous

i was surprised by the non-refundable $75 pet fee.

living area and room/kitchen felt like home

the only thing that we didn t care for about the property is the fact that it is pet friendly.

pool was closed due to covid 19 and no real breakfast

only 1 washer and dryer guest for the guest laundry...

i used the laundry facilities (1 washer/1 dryer) and glad i got to it early as someone else needed it

little pricey to do laundry.

laundry facility is good but there's only one washing machine and one dryer so having more than 1

our room was located directly across from hotel laundry door

pool and breakfast

breakfast: eggs, english muffin, toaster, coffee, waffles and yogurt with toppings were exceptional

clean, friendly staff, good breakfast

location was great the breakfast was too late in the morning for me to try overall it was a decent place to stay

had the train out at 6am so didn t get your breakfast

customer service, smelly carpet, the continental breakfast was poor, no laundry room and the closed one was

my room was next to the laundry facilities so it was rather loud, but other than that i had no

housekeeping only done every other day so no new towels and laundry never take out

it's my family and i with kids i feel like giving us a room on the bottom floor would help so we don't feel like

paying $20 pet fee just to have my pet there for 2 hours.

are wrong and need to be changed, especially since the ice machine is located in the guest laundry, and only

dryer in the laundry room needs to be replavef. it took 2 hrs to dry a small load of laundry

broken elevator, flood laundry/ice machine room

bad reception with wifi

extra cost for a pet..

plus, laundry facility on-site was super-convenient and affordable for me

hotel, then it will work for you, just ignore the stale cigarette smell in the lobby, rooms and laundry/bedding

sink faucet leaked water everywhere, wifi didn't eork

were alot of people just hanging around in the parking lot and the pool was really small and packed

wifi old tv that didn t work dirty some lights didn t work roaches refrigerator missing it s

no bible in room, had to tell day before to have room cleaned,no laundry bag

covid, this hotel by far does the best option for the usual free breakfast

the location and the breakfast.

gym equipment was not in great condition either and very limited

the pool/hot tub were nice

wish there had been a bike in the fitness center.

breakfast was great with lots of choices

best hotel breakfast i've ever had!

very nice. very clean. dishes and a kitchenette with stove top burners were a nice touch.

huge tv, nice kitchen set up, comfort bed (pillows were really poofy

pool, exercise equipment, and location.

note the woman running the bar on saturday night was fabulous

too expensive, cafe/coffee bar should be open all day

and second is that the pool isn t heated, kids didn t seem to mind but i would have liked to swim as well

to have the snack bar/market down in the lobby with a wide range of food and drink for the kids to raid and the

the kids really enjoyed the pool

i loved having the extra room space and the kitchen helped when bringing kids along

clean, friendly staff, great breakfast

indoor pool was a decent size but is not heated. hotel prices in this area are a little pricey.

the room was nice and clean and it had a little kitchen.

flat top cook top, coffee maker, toaster, hair dryer, dish soap, sponges, dishwasher pod, laundry facility $2

staff was helpful when i needed to use the laundry

nonrefundable pet fee cost more than the room itself

pool, hot tub, nice spacious rooms, well equipped, state of the art bathrooms, full kitchen

breakfast was excellent with a huge selection of items

available games and misc items to borrow, the cleanliness, great supply of cooking utensils, free laundry services

friendly, near great wolf lodge, very clean, smells lovely, wonderful workout facility, laundry, room has a

we did laundry a couple times during our stay

no laundry bags

the staff was super nice, and helpful. free laundry is awesome yo!!

we arrived late and had an early morning and had to do laundry the woman checking us in took forever to process

no parking space!!!

we had kids and didn’t get in until 9 and wanted the to have some fun but only had about 20minutes

at the hotel gym could see into my room, there was no bathtub, remote/television had a long delay which made it

swimming pool could of been bigger.

laundry was not in operation

my son called the desk,as i was covered in soap, to which the staff replied, we re doing laundry right

recent pool experience was not good - my grandkids are 6 & 8, kids that were in there with them were between 1

everything staff, location, room and breakfast

breakfast selection was nice and satisfying. there were healthy choices of hot and cold foods.

the pool, ice machine, laundry room all were closed

the location was great the staff were really great;second to none breakfast...

extremely convenient for our activities, indoor pool with water slide fun for all ages and the staff was overly

it's close to everything - shopping, restaurants, hollywood casino and the kansas city speedway, what's not to

enjoyed spending time at the bar area and socializing with other people staying at the hotel

don't do your laundry here takes ten dollars to dry a load

the hall was full of dirty laundry containers that we had to try to manage thru getting to our room

that laundry costed money

bring your own change if needing to do laundry

strong smell of skunk or marijuana from the laundry/maintenance room by the elevator on the 2nd floor

bar because there was no soda machine back there so she left the bar many times to go back to the kitchen

the location breakfast my wife wasn t a fan she liked the bagel bar and fruit bar but would of liked more

i got there the room smelled like a gym locker

pool and hot tub were closed

ruben at the bar in the evening was top notch and so fun

nice breakfast, cheap, laundry and gym, next to a nice roadside bar with cheap beer

the lack of amenities made the stay boring, the fitness and laundry rooms looked thrown together just for the

lots of parking available, and it was in a great location

there was about four guys in their 20s all tatted up just hanging out in the parking lot so i didn't feel

the breakfast was super basic. they don't have too many options.

were disappointed that the pool was broken and our kids did not get to swim as they were looking forward to that

rooms were clean, the breakfast was good, and the pool was a nice bonus for the kids

felt the parking lot was very dark, the rooms could use some tlc & there was not near enough parking

staff was so nice and kind, good selection at breakfast

the fitness center has too warm. i suspect the ac unit needs to be serviced.

smelled like weed in laundry area

large guest laundry- 3 washers and 4 dryers

we like the laundry/ and restaurant within the hotel was cool

quality was poor, cleanliness was not up to decent standards-cockroaches in room, laundry and trash in hallways

3 of us are running a half marathon so i asked for a late check out, was told i have to ask at 8 am, because

laundry facility

just like cheap laundry soap

no laundry room for guests

a key to a room who had guest already in it then findly got to lay down after a long day they put kids over us

outdoor area for smoking. location next to interstate.

they had a small office area were i could print off a few things for work and laundry facilities which i also

on-site laundry available, and staff provide free laundry supplies

they had laundry facilities down the hall on the first floor that were very convenient

enough parking space, i have really enjoyed my stay

comfortable bed, clean room, safe parking. what more could one ask for.

was quiet and they also had a laundry room and everything was in walking distance to store to put in place

no parking fly, or shuttle service.

good place for our travels good price and excellent breakfast

nice pool , easy on and off the highway.

clean, friendly staff, in a good spot with lots of shops and food spots, nice breakfast.

fact that you don't have a laundry room

them a warning and said don't let it happen again this place does not have a for you to do your laundry and if

6) requests for additional towels had to wait till next day when laundry service started up again

my room (218) must have been above the laundry; because at certain times

they did not have a laundry facility

however, when it comes to the breakfast that is offered in the pictures are very misleading

the day before we were to arrive i received a call to tell me they were under construction and pool and hot

also the breakfast was just cereal, nothing hot

of the hotel was under construction, including the pool- no discount for lack of amenities

it is posted a complimentary breakfast, do wish it had a continental breakfast though!

, dresser with built in bar type fridge which worked for our needs

gym equipment didn t always work

the carpet in the living area was spotted (it's a pet-friendly hotel)

the gym was really cool and i loved the penguins

the drinks at the bar were extraordinary and the art in the gallery was mesmerizing

checking in we went to our room and the hallway was full of dirty laundry

however no laundry bag nor any bar or hand soap

bar soap in bathroom, also cleaning people did not supply a laundry bag

very noisy, kids ru ming around hotel late night and very loud.

i didn t like having to pay for parking and the cost of having my pet stay was outrageous.

we were looking for laundry facilities in the hotel and there was none.

noise from laundry???

also the room service breakfast was not worth the price at all

on-site bar - food

initial wifi password didn't work

for my kids to do

staff and signs everywhere saying kids are not allowed padlocks in the light sockets a guard chasing you at the

well lit parking

for my kids to do

the bar on site has some great food and a great staff!

great hotel with excellent amenities. free guest laundry.

self-service laundry room

nice breakfast, coffee in the very early morning. good guest laundry.

they had a guest laundry facility, which i did not use, but seemed useful

room service isn t explained well either

shower curtain needs mold bleach. clean in laundry

they were non smoking rooms but had ashtrays

the room smelled of cheese and gym socks. they were dusty musty and crusty.

swimming pool indoors

it smelled bad there was no cable the pool wasn't working, no lights in hallways,

wishing there was a breakfast included in the stay.

the bar staff was amazing!!

food was delicious, the room was huge, and very nice pool!

there was no free breakfast. i thought a hotel of this calibur would offer it but no.

really nice room, gym was also nice. cocktail at bar was nice when it was open.

i wasn't able to use the pool or gym, but i had no issues using their laundry room

extra bar stools helped separate the family

also one day there were no cookies baked and the kids were expecting them

the pool was closed

it was very very cold and the pool was mildly warm. only part i did not like

modern and updated, free laundry (self serve)!

it totally ruined our plans for celebrating the kc chief s super bowl parade with our kids, a waste of $200

breakfast was outstanding. location was perfect for attending an event at t-mobile arena.

room and staff were awesome! breakfast great!

it totally ruined our plans for celebrating the kc chief’s super bowl parade with our kids, a waste of $200

was extremely unsafe, had to switch rooms because we had a none smoking room and the room we were given stunk

should offer rides to downtown for customers safety as well as more parking lot safety measures

parking

parking lot was under construction, the room was average at best

asked for non-smoking room, got a smoking

room was spacious, and having an in-unit laundry was a huge convenience

what breakfast?? the gym was not cleaned daily.

very modern with a bar and restaurant located in the lobby, valet/luggage service provided and the room itself

nice bar in the lobby with ample room

also, a few hiccups with check in and my breakfast voucher but the staff was so helpful, i can't complain

we used the laundry facilities with no problems

getting locked in the laundry room. it's been fixed lol

things for the hotel to consider would be: add a change machine in the laundry room, turning up the temp in

nice hot tub & pool, very clean

nope! oh the parking lot had some deep holes in it.

it does have a laundry room

when talking to the staff they said we have not anyone to do laundry the elevator was broken so we had

room was across from laundry facilities and there was a machine beeping all night

trash bags, and dirty laundry old paint buckets, dry wall pieces everywhere

tv didn't work, the fridge didn't work, the laundry facility was filled with laundry for hours and front desk

) the complementary breakfast was much better than you normally get, with cheesy egg casserole, pancakes, cinnamon

salt water heated pool, delicious breakfast, comfy bed, jacuzzi in the room.

great breakfast!

heated and clean pool area

clean and breakfast was great

spa was closed about half the time we wanted to use it.

it?s a great place to stay if you are taking the kids to lego land and science city.

if the weston has room service, i sure couldn t figure out how to get it

c and the gym is definitely above average

hotel and romm beautiful,, but pool was not clean and jacuzzi wasn't warm water

i didn't like the fact that there wasn't a laundry facility on site.

there is no laundry room as advertised

no laundry facilities

it was a king smoking room

the free breakfast was also great

because of covid, there was quite a laundry list of amenities and services that were closed or unavailable, such

requested for extra plastic laundry bags and was told that the hotel didn't have any

we liked the lobby and the bar area

went for cocktails at the bar and had great service

i love the pool and hot tub, but the cleanliness gets neglected and overlooked.

liked the room itself with all the kitchen wear like real dishes, silverware, dishwasher

both knew the facility was pet friendly

loved being able to swim in the pool after a hot day

indoor pool was open

location was great, the gym waa wonderful

ended up having to do my laundry late one evening and the guy at the front desk i guess thought acting suspiciousor

the pool was nice and the laundry facility was definitely a plus aswell

the pool and parks were a plus as we didn't have to go far to keep the children entertained

also, the wifi was awful there and we were without service for most our stay

i love the open kitchen with the long countertop

instead i went home and did laundry, and did not make it back

decent breakfast too

pool could be a little bigger

the loud noise from the kids that was located above my room.

hotel because it had a good price that all of us could afford and a heated swimming pool for the kids