hard bed outdoor pool too deep for non swimmers

is getting a bit outdated, the bathroom in the bedroom is old, the windows were old, the gym could use new

location is amazing, sea view is stunning, wifi works nicely and staff were great.

room service are great as well

the parking at this time of the year was a bit tricky.

thought the cost of laundry was out of line- to other 4 and 5 star hotels abmnd even cruise ships

kids 7,10,13 loved the pool, it was just they wanted it to be

wifi was ok in hotel, but patchy on balcony

my kids really love this hotel

the bar on the top is really nice

additionally, they offered same-day laundry, which was a great service

vegetables for breakfast, order ice in the room for 10 €, there is no iron in the hotel, only laundry for an

beautiful and clean room, central location and delicious breakfast!

gym is tiny and the restaurant/bar menu isn’t amazing, might as well eat outside the hotel

the breakfast selection was vast and it was delicious

easy parking and welcoming staff

parking our rental car was very easy

the bed was super comfortable and the breakfast was

good breakfast in a nice restaurant with a great view over the area and the ocean

the pool is big an amazing

wifi

missing basic things in the kitchen space is definitely not suitable for taller people

laundry service was very quick

4 star hotel without gym and private parking

pet-friendly hotel so dogs can scream next to your room while you try to sleep (occupants with pets

beach is close enough by car / shuttle to their own beach bar or other locations (from stylish high class to

you have a sign in the hotel saying pool and spa but there is no spa on site

is definitely not a family hotel, pool was cold and kids did not seem to be welcome around the pool (from the

did not like the fact that kids aren't allowed in the pool in the afternoon

is definitely not a family hotel, pool was cold and kids did not seem to be welcome around the pool (from the

30min - very nice restaurant - great pool area, with indoor pool and steam room - free hotel parking - very nice

would prefer carpet floor, and that the swimming pool would be available for kids more time,

the breakfast was really good too

miscommunication around kids not welcome to the pool ; one day it was allowed, the other day kids got sent to

swimming pools were both very nice, and having an adults-only pool close to the bar was ideal

very nice property. good breakfast.

very nice place, really special, with amazing park and swimming pool.

the food of the restaurant and room service was not close to meet the expectations in regard of the price

views, breakfast, pool and staff were amazing. would 100% return, a gem

everything being of such high quality, it would be great if the gym could have some improvements

really good for kids

attached to the casino & a spectacular swimming pool over looking the river mouth

location, the building, the rooftop pool, the interior

the kitchen was fully equipped and beautifully installed

rooms are new and clean, kitchen full with accessories and a dish washer

well equipped kitchen

the pool, restaurant and bar were not open yet

place, the facilities (sauna+jaccuzi+hammam), the magnificent swimming pool, as well as its superb place all

the common areas (pool, steam room, patio areas) are well designed and comfortable

it s a clothing optional gay report with an amazing pool, sauna and steam room.

local people were coming enjoying the pool and the sauna paying 20 euros per entrance and we felt sometimes

hosts, rooms comfy, coloured led mood lighting, chilled pool settings, great sauna, steam, spa, pool and bar

the breakfast and all the precuations taken due covid.

mini bar could be cooler

and there is a great bar / restaurant just a few doors down botanica we would stay again

given its location the hotel was reasonably quiet although there is a bar underneath it

breakfast with added bonus of fried and scrambled eggs and also bacon and sausages

the staff didn't give us the right information regarding laundry either which was slightly frustrating

wifi need to improve in speed and coverage

even my kids commented on it and chose not to use it before we departed

wifi not good in room.

the bar wasn't open at night.

kindness and friendliness of the staff, the parking, the room and facilities

good amenities and parking

loved the free wi-fi, and free parking

nice place. good breakfast.

having free parking is a huge bonus

no laundry service, no assigned parking, not always responds to inquiries

it is not so easy to find parking close by and wifi does not always work too well.

wifi did not reach our room. some roadnoise in the early morning in the room we had.

wifi is stable and strong enough for netflix or other streams

very nice staff, very good breakfast (very fresh and well presented)

we got the room and now towels where available due to a laundry problem

it was quite unfortunate to see my kids on the waiting room waiting

we loved the location. and we loved the peacefulness of the hotel. breakfast was good too.

location, good wifi, friendly staff

dated and they now close the bar which never used to happen.

of staff, beautiful rooms, excellent breakfast and location

the wine from the honesty bar was very good too

excellent breakfast next door

no bar to hold, no safety mat (at least not on day 1) very slippery when wet

and they have a partnership with a cafeteria to provide a great breakfast

sauna and pool

morning breakfast was lovely and great deal to pick from

horrible room service, no parking, bed was hard as a rock

very good breakfast and dinner. quite good spa center.

amazing room service snacks. super tasty, more than enough in quantity and not that expensive.

friendly, good location, parking, wifi

the staff, breakfast, the room, location, parking, the city.

everything was exactly as described. clean and affordable hotel bar too

breakfast varieties was minimum

beautiful lady singing and dancing at breakfast

the location was quite, available parking slots outside the hotel

walking to the center, comfortable bed, ample space in the room and bathroom, wonderful free parking, fantastic

breakfast was plentiful and great variety

a regular coffee, prepared by the staff somewhere outside the restaurant, probably in the kitchen, so we asked

the parking situation could have been made a bit clearer

no spa facilities. no laundry facilities. pool is freezing! the mateus bar

super helpful with all kinds of requests (booking a taxi, laundry, preparing parasols,

glass for drinking, they managed it the last day, the bathroom needs a curtain, laundry service is a lil bit

dirty dishes left on the floors outside rooms with laundry bags. this was throughout the day.

value for money, very clean , great breakfast, all staff very friendly and helpful, great location

perfect location! really nice staff, comfortable room and tasty breakfast.

breakfast was a nice spread, the bread was fresh and delicious

wifi is weak

that if you travel as a family say of 4/5 either the parents will have to be in separate rooms or kids be alone

is an elevator but not from ground floor - not great if you are traveling with kids/heavy luggage

breakfast amazing

bad smell bathroom, not comfy bed, noisy ac, not good connection with wifi

the wifi was stable in the rooms, that would have been even better, but it's not a deal breaker since

the cleanless, the room the hotel dtaff and the breakfast

wifi was good, but did have lower signal in the room

laundry service was a bit troublesome

the manager informed us that it must have been a mistake and they send it to the laundry facility and as soon

bit confusing laundry service (seems it's not done on site, so took a bit of time) and some parts could use

magnificent apartment for 6 people with a mini kitchen and a breathtaking view of the ocean and golf course

nice gym, pool and spa area was a bonus

food for lunch and dinner, summer almost finishing still swimming pool not ready , kids get upset because no

lovely to sit around the pool

the breakfast was great, with a nice variety of options

swimming pool is nice

the gardens were beautiful and the pool was clean and open for the kids. breakfast was good.

it was clean , breakfast was good, staff extremely helpful and friendly.

there are only a few parking places in front of hotel, but plenty up the street and around the corner

we were able to park either in front of, or close to the hotel, the parking was limited

no coffee bar as advertised had to wait until the concierge was free

breakfast was delicious

small kids club. good stopover when travelling south.

location, breakfast is fantastic, staff is super friendly

free parking, close to highway, a big shopping mall just a stroll away

bar and restaurant were fine, i had excellent bacalhau and a nice alantejo to wash it down

plenty of parking

room is spacious and ideal for families with kids as we had our 1 year old with

breakfast was delicious

fast wifi

good breakfast

lavish breakfast

very clean and quite, offers free tea, coffee and fruits with some biscuits by reception, free parking

air conditioning was not very efficient, wifi was poor, instant coffee available in lobby

was overall hood, clean, decent sized room, nice staff, ok breakfast, ok location with parking available, not

very well stocked, and the pool area was wonderful, we even got drinks which we ordered at lobby bar delivered

the gym was only for paying customers

grounds are well kept and the pool looked inviting

we ordered breakfast in the bedroom and got room service for all the meals

the breakfast was amaizing, the hotel is verg close to the beach, the pool is good (not big but not

breakfast was amazing, tasty and with many options to choose from

good breakfast

well paced, kind staff, good parking

could be better (a bit more variety), wifi was pretty poor (though it's a good place to disconnect)

also wifi is good) owner of this place made great work

poolview and cityview rooms were not nice the poolview room had no wifi or hot water bathroom in poolview was

location with an overwhelming view very good breakfast and food nice and relaxing pool area sunrise and sunsets

relaxed atmosphere, nice pool, friendly staff and clean facilities. good price.

spacious reception / lobby, clean room spacious en-suite shower lovely clean pool breakfast offers much choice

provided full information about breakfast and infrastructure

there is a useful snack bar with a good menu

easy access by car, big free parking lot

breakfast was included

sulper location, friendly staff, easy parking, top bedrooms views, great pool,….

the spa was amazing

nice view from room perfect bar and terras to finalize the day comfy big bed

except- perhaps some free light snacks by the pool

stay, i made repeated requests—four times in total—for additional coffee capsules and laundry service

traveling with 2 kids there are specific things we look for when selecting a property to stay in, one would be

the pool and spa was privately owned therefore you incurred an added cost to use the facilities

the spacious suite with the kitchen

clean and staff were great with the kids. room had wash facilities

things such as squeezed oranges - but overall quite good staff super kind and collaborative good laundry service

i arrived late in the evening and was told that i couldn't get shirts pressed for meetings by the laundry service

wifi air conditioning

breakfast is substantial and includes a wide variety of food has a gym and swimming pools which are available

kids had to sleep on a pull out sofa and they did not sleep very comfortable

felt quite tranquil and you got to watch planes flying into lisbon as you chilled by the roof top pool

very new, modern and super clean. great breakfast!

very poor fitness centre, nothing is there.

the breakfast was amazing and the room was so comfortable

the rooftop pool is amazing

good buffet breakfast with fresh and varied options

the breakfast was tasty and well organized, the wi-fi was fast, and the room was very comfortable

only small breakfast bar but that was clear from the hotel description.

and well-prepared breakfast, with hot options

breakfast could have been improved

gorgeous rooms, very friendly and helpful staff, nice breakfast

great breakfast, location and room!

was spacious always super clean - even the gym breakfast was tasty super comfy bed good

was spacious always super clean - even the gym breakfast was tasty super comfy bed good

like the surrounding area s with good quality of various places for breakfast, lunch as well as dinner

also laundry handled under room and was very loud at 4:00 am

the library bar is cozy

the upper terrace with honour bar access is a highlight as it has the most incredible views of the harbour

we loved their honesty bar and all the staff were so friendly and relaxed

no room service or minibar (drinks available in the lobby)

could not connect to any hotel's wifi with my iphone or macbook

bar was never open but perhaps there was not much demand

inadequate off-street parking and the toilet flushing mechanism needed repair

free street parking right in front of the hotel was a huge bonus as well

was no complimentary water in the room, the mini bar was empty and the bathroom window lets a lot of light into

the room also comes with a room safe, a hair dryer, toiletries laundry/dry cleaning (fee) and there is also

clean, good wifi, helpful staff

there is a lovely bar and restaurant in the hotel,breakfast was good, beds are comfortable

the staff are extremely helpful with absolutely anything you require, whether it be a good bar to watch europa

we got an upgrade due to a wifi issue which made all the difference, out fiat room

great and kids staff that helps with the

if you are staying with kids, something to be mindful

excellent food in restaurant. great fado on bar tv monitor.

we missed the elevator, 4th floor with lagguages and kids was a challenge.

and staff are good, but wifi is poor

air con/heating/wifi/shower, everything worked well

friendly staff, large rooms, clean, boutique style with a small spa: sauna, steam room, whirl pool, gym

nothing. may be a bigger gym and a pool.

i'm going to have to train my kids to this for me when i come in from work

pool but they will take you on a tour of the basement to show you why

wifi was absolutely useless and not working most of the time

breakfast isn't worth $15.

stayed with our 2 small kids and the room was really comfortable for us

was ok for us, but of you're travelling with a lot of suit cases (or small kids), you should know that you have

have an excellent courtyard but it’s a shame they have a minimal bar offering and it closes at 10pm

wifi is ok, and location is ok

buffet breakfast + decent wifi + clean + original pastéis de belém basically around the

terrace is wonderful but does lose wifi connectivity

strong reliable wifi and a quiet co-working space for digital nomads without annoying rock music

also i wish the bar would stay opened till midnight

the indoor pool was small but nice and clean, and we also loved the sauna and gym

gym area was poor. roof terrace wasn't great. wifi was abysmal.

rooms, breakfast, gym and pool facilities, everything very good

the atmosphere throughout the hotel was calm, serene and relaxing - and the spa was gorgeous too

it was nice to have a laundry machine

laundry was done quickly and the room came with sparking and still water in the fridge

we stayed in a junior suite which was very comfortable and well equipped, including a kitchen

they left a postcard and bar of soap from their collection they sell at reception

we got muffins and a soap bar for a check out gift which was a nice touch

we weren’t told anything about breakfast at check in or anything about the hotel

never ending waiting game to be served a complete breakfast meal

cleaning of the room and welcoming people at breakfast week-end far below acceptable.

2) total lack of sympathy from the maid at the breakfast

a big thanks to the staff, from the front desk to the restaurant to the breakfast that made our stay more than

pants were missing from the laundry

helpful we were freezing all 5 night of our stay until morning i was using hair dryer to make my kids warm in

the indoor pool really adds a nice

was no wifi in the pool area and there were too many litttle kids, even babies swimming in the pool with

the room service could not be ordered via the smart tv, which was a bit odd

breakfast was excellent. all very calm and relaxing.

the welcome , to the reception ,to the room , the food , the location , the luxury ,the swimming pool, the spa

breakfast was incredible and the service throughout our stay was exceptional.

wifi was terrible.

the grounds and pool were fantastic

clean, modern, laundry service was fast! restaurant is fab, breakfast is excellent!

wasn’t anything i necessarily disliked, but laundry was expensive, so i went to a place that was a 3 minute

the wifi didn't work properly

climbing up and down the twin room bunk bed might not be suitable for younger kids

there's endless restaurants, shops and bars all within a short walk

personnel usage and the hallway at 5th floor just in front of the elevator was used to store laundry and water

with a lot of huge noise from outside every early morning -due to garbage container collection, laundry collection

a glitch with laundry but thats it

a bug infestation in my room, the bugs got into my clothing and the hotel refused to pay for my laundry instead

location of bar was not clear (but wasn’t a problem for us as we went out every evening).

hotel is located on a cobbled square and the laundry is delivered with metal trolleys at 3am

bar could have been open longer, or at least have access to some drinks later in the evening

the only public space was the reception/bar/breakfast room, and although it’s very attractive it’s quite

only was the accomodation and room service exceptionally clean and luxurious, but the staff, particularly luis

no phones in the bedroom to talk to reception, or room service

did not mention that there is no laundry on weekends.

kids were excited to come to cr7 as it’s a brand of ronaldo but i guess the hotel is only cashing

of april bridge and lisbon cathedral the staff were very respectful and attentive the cheeses at breakfast were

gym was tiny and i was really disappointed by the quality and quantity of the equipment,

no room service

laundry service got my husband's pants stained with probably a permanent marker and it won't ever

room service for 1 person was more than enough for 2 people and was half the cost

and also coktails in hotel bar are

great location hotel with very focused and attentive staff. good bar and food.

same goes for room service which was also a pleasant surprise

another thing that bothered us was that they didn't have laundry service in the hotel but would send it to

wanted to do a laundry service which is advertised but it seemed to be too much of a issue for staff and expensive

they do not offer laundry service and no iron/board in room (too

with checkin and direct hotel items, but when asking for any items more concierge (car rentals, laundry etc)

more flexibility with the laundry would've been great

no laundry facilities even though it mentions that it on it brochures

we didn't like they had room service for dinner

it says there is room service available but there are no menus in the rooms

a long day wandering about, it would have been lovely to have a bar i the hotel to hang out in early evening

wifi worked really well

perfect area. and the building was very historic and charming. don’t skip the breakfast.

there is a complimentary mini bar with soft drinks, juice, water and a beer which was replenished each day

understand that a hotel this size cannot have room service

he also serviced breakfast with style and humor

friendly staff and great breakfast

tastes nice, you could control the room temperature and it was really quiet at night, good wifi, friendly staff

nice gym.

clean, modern, and extremely functional, which made our stay very comfortable and easy with the kids

the lobby and the co-working space are very beautiful, not to mention the gym, which is gorgeous

the gym and the staff was lovely

photos and because they advertised as being a hotel, with spa, massage, live music, concierge, room service and

clean and airy rooms , lovley bathroom , staff were exceptional, kind and helpful , louisa in the bar was

the wine bar onsite is amazing and the staff couldn't do enough for us

breakfast was good and delicious

we used the courtesy vouchers for a complimentary drink at the bar each

we were there in january, and they let us have a late check out free of charge, very kind and generous of them

the room service menu could be better!

new hotel, nice located, big rooms, nice breakfast, friendly staff

for some customers the absence of a swimming pool or a gym may be a downside, but an old building in the centre

very small gym.

glass door that opened out on to a first floor roof which was where all the air con units, and laundry/kitchen

laundry service and staff was unable to offer assistance on this, asking me to search online on my

the staff are super nice and helpfull, the breakfast is great with many choices

kids loved it

reception was a corner of the bar and restaurant

however it wasn't exactly optimized for comfort - some products in the room (such as the laundry bag) needed to

however, a small comment it would have been nice for a small bar and seating area to enjoy a drink as opposed

had a wonderful spa treatment and the breakfast is truly lovely

waiters are extremely attentive when it comes to serving the dinner or helping out at the breakfast time

wifi

plus infinity plunge pool

no room service

the terraces and pool excellent for just

the breakfast experience was wonderful, with all the staff bending over backwards so we could enjoy

wifi was very poor

the breakfast was exceptional and very convenient that it finished at midday

multi-course breakfast on a beautiful terrace with cooked-to-order eggs as you like

tiny pool with very limited outdoor space

staff were excellent extremely helpful breakfast was superb fantastic bed

most beautiful place with fantastic views from rooms and roof top bar must have the best view in lisbon

the laundry machine was running too noisy next door the whole day

we were told there were no towels at all in the hotel, because the laundry service had not dropped them off

also hear her nightly activities (which wouldn't be pleasant if you are traveling with little kids)

we were able to get some food from the hotel bar even after 22:00 and it was delivered to the room

however, this won't work for small kids

so they even made us pay for the laundry service we had to use for delicate clothes

beds, pillows and linen very comfortable, decent coffee maker in room, mini bar and free water and pastry

friendly staff, breakfast was tasty, good location

plus, we would have late night drinks at the bar after a long day and they most enjoyable and once again, the

excellent location, beautiful hotel and great breakfast. staff were very helpful and polite

outstanding breakfast team - outstanding front desk, concierge and rooms team

suite was fantastic, the staff were extremely attentive, excellent service from check-in to the bar and restaurant

if you order anything from the kitchen it will take 30 to 45 min to receive it on the table

breakfast is very low quality comparing to all the rest

from the outstanding breakfast to the comfort of the rooms, every aspect of the stay reflects a commitment to

only thing i would dock a point off is that they dont have laundry services

and the hotel doesn't have a laundry service

we even got a free laundry service and a welcome wine - with endless refill ud83dude04 just go there, you wont

also gym was superb

the beautiful decor, elegant breakfast, wine and cheese, full service bar and live music