stayed here for a wedding, so 3 nights 4 days and it would have been nice to have on-site laundry, and a pool

have discounted rates while under construction due to lack of amenities such as ice, balcony, gym, etc

gym is very small

no restaurant or bar on onsite.

only one vertical bar at head of shower while shampoo, etc were at the back

when we arrive to our room they had left the dirty laundry in the room

nice staff and easy parking. clean and comfortable rooms

no food, no water, no blankets, no room service, no restaurant available to guests

the staff was fantastic; at the front desk, at the bar and restaurant- everyone i came in to contact with

the bar area / restaurant is still not open. it s always had a great bar and food are

con: no laundry facility for guests like me who stay longer than 1week

we were in town for a wedding and the hotel accommodated us by allowing us to use the bar and lobby after hours

pool was three blocks away from the hotel

communal areas disappointing business rather than tourist focus no pool

to family over the holiday weekend, room was very spacious and comfortable and the juniper has pet friendly

after the show i went to get ice in the laundry/vending area the machine was not working so i went to the front

great location. easy parking. nice restaurant next door. very clean room.

the gym was closed

rooms are spacious and clean very comfortable bed included breakfast was amazing - fresh, exceeded all

excellent customer service, great onsite restaurant and a nice pool.

dryer and washer can be used for free, no coins needed plus laundry supplies were complimentary

the laundry machines

loud cars in the parking garage set off car alarms frequently, although not during the nighttime sleeping hours

mini kitchen with large refrigerator, cooktop, dishwasher and microwave as well as dishes, silverware

grear breakfast, convenient location, new and clean hotel, good value

laundry room dryers didn't works

wonderful front desk and housekeeping staff. great breakfast and complimentary laundry

i also liked the fact i could do my laundry for free

free laundry location all suite (full kitchen)

love the complimentary laundry facilities

i m assuming it s because the laundry area and garage is right below

were unable to download the app to pay for the laundry

laundry facilities were maintained with messes cleaned up at the end of the day

minimal parking

friendly staff, free parking, and cool style rounded out our experience

covered parking at the hotel was perfect, right by the lobby and it was free

the hotel team were very helpful, parking was easy and free and the rooms were fairly large, clean, and cool

the kitchen area is separate from the bedroom

room was clean & spacious. very comfortable. breakfast was good, plenty of choices.

the included breakfast buffet was plentiful with many great choices including fruit, hot dishes including usual

room, #101, was right next to the laundry room where the maids cleaned the linens

comfortable bed, large room, parking, wifi good

i asked for a late check out and the receptionist said is ok, later he became so rude because a arrived 2 hours

parking lot is not secured at all, anyone can park there and have access to the elevator leading to

desk staff, clean facility, starbucks right next door, very quiet, nice work desk in room with wifi

it was the laundry room right below me

and i think my second-floor room may have been near the laundry facilities because at one

staff, the great sized and well equipped rooms and most of all the kids loved the gorgeous pool with lovely

clean and professional looking establishment. comfortable bed. nice decor in room. free parking.

it was modern and clean with a lovely pool and gym

new hotel, exceptional value for money nice quite room tasty breakfast with omelet bar laundry facilities in

it is close to apple and the breakfast buffet is one of the best we've had in our many travels to silicon valley

gym & location

i like the kitchen and the balcony

of space and utensils in the kitchen were much appreciated

i think someone with a pet stayed in it before us and it smelled really bad

they have a cafe style food and coffee bar in the lobby where you can purchase breakfast or starbucks coffee

was charged for a pet fee but no where in the check in sheet or in the rooms does it say you couldn t have

they closed the pool at 8:30pm even though it was advertised to be open till 10:00pm.

advised there would be no pool open due to construction before booking

wasn't staying longer, and was unable to do my laundry as it was full the whole time i was there

elevators were provided for rooms that were upstairs each floor had a laundry room facility which was locked

location and the fact that it had kitchen

excellent place to stay . breakfast was delicious and people were very friendly .

room, well lit, comfortable desk, excellent kitchen, excellent breakfast, complimentary apples and cookies,

laundry facilities (inexpensive) including selling the wash powder was unexpected and very welcome

room 350 had some kind of gas smell. maybe coming from laundry?

spa was closed for repairs, bar was closed but said was open, restaurant was closed but said it was open

the gym was great along with the pool

the pool water was very salty due to chemicals im assuming.

and then inquired about laundry and a workout facility neither of which this hotel offers

guest laundry services and the dry cleaning was too expensive

i only wished they had laundry facilities for guests

room is quite spacious and had a fireplace (which we could unfortunately not make use of due to the lovely

restaurant and bar on site

it was helpful having a kitchen and laundry facilities

it is set back a little off the road and was very quiet, clean, onsite laundry

nice room with a kitchenette for a very reasonable price

one of the two treadmills was broken in the gym

breakfast was good. pool was great for my 6 yr old. didn't use the kitchen but will next time.

definitely liked the on-site laundry room; it gave me access to do laundry at any time in an enclosed safe

close to park , room comfortable, breakfast in morning

the kitchen section, pots, breakfast .a lot of things!

we were told that the creekside (quieter) rooms were all booked; however, the parking lot did not agree with

wifi, gymn, staff, restaurants nearby

the staff was really nice and the spa tub was worth it.

location, low noise level, clean linen, comfortable bed, plenty of parking.

soaking tub,spacious room,trees by the window/loved hearing the birds early in the morning, free parking in

son enjoyed the breakfast and he is a picky eater

breakfast was wonderful

guest laundry fascility, there was an issue water started leaking from washer they did not even offer to

on site laundry facility was very useful

exhaust fumes in the pool area

lobby was nice but everything is closed. snack bar is open though.

i hope they can make some of the rooms pet friendly.

facilities, including clean laundry room, and complementary snakes and drinks after 5pm

our room was a cross the hall from the laundry room, so there was loud noise late and early.

didn't like absolutely that there were no laundry facilities

kitchen was somewhat slow in producing the food, but we weren't in a hurry

parking spaces a bit reduced

they lost the my laundry for three days and i was still charged for it when they did find

missed picking up my laundry / cleaning my room on one day (and there was no dnd

the 5th floor pool and spa was very nice

accommodating and everyone was friendly shops are all walking distance and they have room service all

only bar wouldn t let me order a drink and i was waiting due to me wearing a hat.

the damp smell and it was near where the laundry was done

the property was great, only one missing item and that was a laundry bag for dirty clothes!

i was disappointed there was no laundry

they really should have a bar or somewhere for guests to hangout.

only thing i would mention is there is the pool nearby, so it might be a little loud if kids are too playful

there's a guest laundry, and housekeeping is also excellent

how the laundry room was on the first floor

guest laundry on site

laundry at the facility

there s laundry service though i didn t use it

no coin laundry.

was not firm, no afforfable/internal laundry, breakfast should give/rotate options, poor wifi into the

there is not a on site self service laundry room .

there's no guest laundry facilities

extera charge if you wanted change room before coming no laundry

no atm for coin operated laundry machine and they did not allow coins to be bought at the front desk with a

is nothing that i actually did not like, but i will mention that there is a pet-fee of $50 as something that

room, breakfast, room service was super good, everything seems to be neat, i really enjoy my stay

coffee and tea are complimentary, location is good, beside a fun golf park, safeway is an 8 minutes walk

i never did use the gym, business center, or breakfast room

they even have laundry on site, and vending machines if you want a late night snack

facilities were good incl laundry, ice and vending

not enough parking

staff; exceptionally clean; great room accommodations; beautiful decor; wide parking spaces; quiet; very

parking was free, breakfast included

new and clean hotel. media room has a nice pool table.

smart room layout with full size kitchen, working desk and sofa

spacious room, well- equipped kitchen

friendliest staff nothing was too much trouble,the standard of food at breakfast was excellent,the room,bedding

price of parking. it was a surprise. there is a kitchen but no place for 2 to eat in the room.

breakfast simple cereal, juice ,coffee

wifi and cable good

weak wifi signal

there was no breakfast and the pool was not open.

the boys had fun in the pool

they have laundry room so you just need to exchange for coins at the front desk

laundry machines are not enough

there is a laundry room for the exclusive use of guests: it has 2 washing machines ($2

new furniture with sharp corners. not very safe for small kids

pool, parking garage, clean, big room, kitchen, vanity

facilities (gym, breakfast, guest laundry, easy parking), spotlessly clean, modern decor, good location, friendly

when the laundry facilities elsewhere in the hotel were being used, it caused clear vibrations in the floor

steep no phone in the room no staff more than half the time i was here except for cleaning and laundry

a room under/next to the laundry room so it was loud and shaky

i like the size of the room and the fact that there's laundry on site and fitness

laundry isnt 24 hour

laundry is not available 24hours

was quite but it was very dirty and it says that they have a laundry room but the dryer doesn t

cleaning - sink was clogged with hair - bed was very uncomfortable - room was across from the laundry room, and

lack of free automatic wifi 2) lack of 24-hour laundry room capability

stores and laundry are in walking distance

laundry on premise though advertised

laundry room is no longer there and i guess the descriptions need to change

laundry carts are next to the room i stayed you don't need an alarm as loud as they are you will

breakfast room with tv and board games, great housekeeping, helpful staff, and laundry room

bed was so comfy, slept like a baby, did my laundry and was impressed how much it was a $1

plenty of washing machines for laundry have stayed in palo alto in the past but this was far more affordable

pricing was very affordable, there's a pool, workout area and laundry room

added bonus was the coin laundry

there is a laundry room and also an exercise room (did not use)

the laundry should have been open longer

staff are helpful and considerate all the time. clean and with in-house coin laundry.

quiet and comfortable room. good wifi. good value for money in the area

parking available outside

parking was a little difficult

coin laundry machine is always occupied

and layout of the room, amenities, laundry facilities, filtered water availability, front desk staff, comfortable

good wifi and streaming on tv which was great

modern, comfortable, clean, friendly stuff, gym and yoga room

had the basic necessities plus free breakfast and access to the bar at night

front desk did not have enough quarters for us to do laundry; they had to wait for the manager to arrive to

got room #126, is very closer to your laundry room and all night was annoying sounds from washer or dryer (motor

were in room 225 next to the laundry room

no laundry service

no hot tub but there was a pool

do-it-yourself laundry available on site

location and a real breakfast every morning.

great location, free parking, easy check in, large room

also parking was very easy and breakfast was excellent

gym, hot breakfast, cookies on arrival, coffee/tea/hot choc always available

the guests laundry room wasn t clean.

shower curtain let the water out and had puddle on the floor, didn't have laundry bags in the room

laundry facilities

great laundry facilities and they even provided laundry detergent (tide) and fabric softener (bounce if i

amenities- full and varied free breakfast, pool area, gym, laundry facilities, business stations

location is good. laundry is a bonus.

i would of appreciate if our kids room was closer to ours

the kitchen was closed, and that was one of the reasons we stayed there again

breakfast was extremely limited with options and not all options were available

was clean, the hotel was not too big, cozy and family friendly (lots of kids too)- which was what we were looking

no laundry facilities or work out room

as if there was a laundry room next door

clean rooms, good breakfast and gym

it is pet friendly and the food for the breakfast was just awesome

love the rooms, pool, hot tub and the people who work there are great

finally, someone wandered by, from the laundry room

a great area, nice and clean, easy accessibility and the mattress so comfortable accessible parking

parking is available, and the toiletry amenities are well-prepared

the location was very close to several malls, mini golf/arcade and the sapp center

the convenient parking and bathroom were enjoyable.

housekeeping left pile of laundry in hall over night and other items.

nice staff, great hotel with breakfast included in the price, laundry room available, calm terrace, nearby to

alarm went off in the middle of the night because of some mishap with their laundry machine

breakfast laundry machines

sometimes the foods ran out and weren't replenished while still within the breakfast times

liked there was a bar and food in the lobby

they do not charge a fee for you to have a pet, which is unusual and much appreciated

parking wasn't the best

modern room, good wifi, good cable tv, and especially liked the fact the facility allowed pets

the hotel is pet-friendly, but there's no good place to walk a dog

strong wifi, spacious and clean rooms, friendly staff, free laundry

clean and quiet. free laundry!

walking distance to avaya stadium. free laundry room

free coffee all day free laundry

kitchen. gym. laundry room.

laundry (takes quarters) and ice machine on the property

laundry services are cheap

am allergic to tide laundry soap

laundry room

smoking rooms below

absence of laundry facility makes a long stay of more than 5 days a bit difficult.

no microwave no laundry mat on site

no laundry. no slippers.

no laundry facility

great pool, hot tub had strong jets

great facilities, nice gym, spacious rooms, fun selection of games in the lobby.

didn t try the pool. nice staff

a nice little pet are would have added to experience.

i had booked another location that didn’t work out and i needed an early check in

and $4 for a $1 bar of chocolate

the staff, the pool area, & not to mention the room, it was exceptional

kitchenette

i thought the pet fee was high

the wifi in the room was sometimes a bit spotty, but for the most part perfectly fine

didn t use kitchen but probably is good to have for longer stay

breakfast was very convenient

the breakfast was a little bland

breakfast

the lobby and the free breakfast was a surprise too

was clean, smells good inside, comfortable beds and pillows and equiped with mini kitchen plus breakfast included

there is laundry facility

a room on the ground floor near the water cooler where i could fill my water bottle and near the laundry facilities

hotel was a good surprise - clean, nice breakfast, felt safe nice fitness room, and had laundry perfect for

cleaning room service even when i requested (i know this was by covid restrictions, but at least it would be

the service. no room service had to ask multiple times

next to garbage collection, laundry, highway side

it has at least laundry

nice and quiet and easy access to laundry facilities, and to the front desk

appreciated the pet friendliness

grab n go delectables were ok free parking someone complained about the wi-fi, but i used my hotspot & had a

there s in-house laundry facility, a washing machine & a dryer

coin operated 24 hour laundry room and gym!

it has a laundry room too (i think token-operated) if you need to wash your clothes

like the laundry room the environment seems so laid back for just the right age group that s here staying

appreciated the laundry on site and a convenient location to hwy and google.

very roomy clean, specially kitchen was very convenient.

the room is nice and spacious, always a benefit to have a personal kitchen at your disposal

the heated pool that s about it.

breakfast was delicious

clean, very nice staff, room configuration great, kids loved playing basketball

great breakfast

the shuttle bus took us to where ever we wanted in the surrounding area

wifi

the second morning i went out for breakfast

rooms are fully-loaded, and i appreciated the diversity of food options at the small breakfast buffet

laundry facilities could use a money exchanger.

no wifi for my 2 day stay. had to move to another hotel

easy to ask the front desk for anything. the breakfast is also nice to eat.

literally announced that they don t have wifi

didn't really care for the gym. was minimally equipped.

also nice laundry service, decent gym and a good breakfast that was reasonably priced

there was laundry facilities on the floor along with filtered water available - nice touch

had to pay for parking and breakfast wasn’t included.

weren't able to get our breakfast the last day because we had to leave a little before 6 am

gym was awesome

laundry macine would have been in the room....

the gym is terrible

the staff was friendly and the pool was warm

for our kids, that we couldn't stay longer lol

gym, and service were excellent

at each other, and using their tub (until at least 1:30am) was possibly the housekeeping doing laundry

wifi could be a lot better.

parking, no pool, gym needs an upgrade

our stay was comfortable and we loved that this was a pet friendly hotel

there is a lovely bar, and i am willing to guess room service

phone in my room didn't work (not the end of the world, but would have made ordering room service or requesting

reasonably well maintained and offers most most amenities a business traveller could ask for, gym included

the gym has no ac, just a fan circulating sweaty air of other gym goers

no hotel bar or restaurant. coffee shop not open later or until 9

week of christmas and all of the restaurants and bars were closed inside of the hotel including room service

due to covid-19 the bar and restaurant were closed also pool area and gym

they say they have a gym a t the property, but once i got at the hotel they was remodeling the gym , they moved

bar service and bar staff on saturday night were rude, slow and very unhelpful

paid wifi not convenient

free wifi in the bedrooms

our stay here even though pool and other facilities were closed due to covid

the gym was well equipped

pool closed. but understandable

everything about this hotel is fantastic (except it's not pet friendly but that's ok) the overall quality and

no covid, bar closed, pool closed.

parking at times can be difficult but that can't be helped.

the parking lot was very small with many construction workers trucks and found it hard to park late at

a private room in sunnyvale on very low cost. the room is big. there is a parking spot.

comfortable, close to freeway, clean, breakfast and parking were good

service, clean room, amazing management, breakfast, parking. good rates $$$

the room phone didn't have numbers for reception, restaurant or laundry service

we had to take the service elevator and go through the laundry and kitchen

wifi has been regularly hit or miss for a year of -avg monthly trips for 2+ days

wifi connection

pool was not heated and jacuzzi was not working. pool had leaves.

i would use the laundry, but i couldn t find it

that it had a full functioning kitchen.

provided with free wifi

we did not like the kids above us made a lot of noise i had to call front desk more than once.

know that it s pet friendly but having a full size greyhound in a very busy breakfast room just wasn t right

nice having laundry facilities

has laundry on-site

dryer in the laundry room did not completely dry my clothes, so i had to hang them out manually to dry

the laundry machines are basic & economical

laundry facilities. no vending for washing even though a sign says there is.

4) the gym was good, but could be improved

front bar never opened, and the other bar showed tacos on the advertisement but were not being served

first room was very humid. had to switch rooms. could be more pet friendly

the restaurant is basically an adjunct to the bar - doesn t feel like a restaurant at all.

room service was quick, friendly and delicious

very beautiful and clean. they have a little gym there too.

they need a bar to have a few late night drinks

told the property is pet friendly then arriving to hear we only allow pets 40 lbs and under

i also appreciated that the wifi is free, as most higher end hotels like to charge for wifi

very close to the convention center (2 minutes walk), rooms very well isolated, free wifi, free starbucks coffee

i told reception whi were going ro contact laundry and get back to me

no room service, car service, pool , food , nothing

idk what the official criteria is but to me, if a hotel does not have 24-hr room service; it is not a 5-star

the bar closing at midnight but it s not a complaint at all. i know it s unrealistic!

the gym is the best hotel gym i have ever seen

friendly receptionist. parking in front of the room. possiblity to do laundry.

the laundry broken

location of my room, was given the poorest, un-wanted room near the stairs and laundry

was so clean and it had a clean laundry room and a gym, and breakfast was available and big parking lot

they do have laundry facilities, but are very reluctant into exchanging coins necessary to operate them

over charged me and said it was for laundry and a broken coffee machine and i didn't do any laundry there nor

it was easy to get a late check out until 2pm

room service was quick because i asked for extra towels

good wifi & tv channel selection

if you had room service it was unknown to me and maybe the staff should let the guests know that when you

i didnt like my rooms all the way away from the main tower next to the laundry rooms

if you need urgently, there is the laundry, just 15-20 min

i can't believe i paid $400 for a room with a view of the hallway next to the laundry room where all the maid

wish they offered some kind of grab and go breakfast items for the kids

pool was nice

the restaurant and bar were excellent. nice gym and place do laundry.

laundry was terrible, charging by a very stupid system called shinepay which is hard or impossible

my check in agent was amazing! heated pool was awesome pet friendly

there was a pool and gym

elevator far from check in small pool bar closed no room service

so there was no ice,no laundry or vending machines on

looks new and clean. very friendly lobby staff. everything worked. wonderful laundry.

laundry didn t work

vending and ice machines and laundry off the reception area were clean and tidy and in a safe spot

ice machine no where to do laundry

laundry doesn't have instructions, for those who are not americans this is a problem

i liked the fact that it was quiet at night and office and laundry were all close by

also laundry room is walking distance from room

i like that this hotel has laundry, is right next to the highway and dennys

the laundry room was always closed for repair as well as the ice machine

breakfast laundry does not accept credit card

good coffee machine inside your room, and they also provide laundry machine with coin and you can buy the

remodeled rain shower, nice lush towels,great location neat many shops and restaurants, had a laundry machine,

it was very loud from the staff having friends visiting and the laundry service ruined my nursing

free parking right outside of our room which was very practical since we had 5 suitcases

on the bright side, there was a fridge and a microwave too, which is also useful, and a laundry machine and

laundry facility

appreciate that it was pet friendly with a reasonable deposit

pricing , and easy parking , denny's next door

nice parking

something that we came across (for future travel), was the in-house guest laundry room, which would come in

that the laundry place was down. was hoping to wash my daughter volleyball clothes.

cleaned room, nice with the laundry room

no online payment laundry machine.

there was an option to do laundry which ia great

close to the 49ers stadium close to shops and take away pool was nice

room near the pool was very noisy past quiet time at 10 pm

the pool ans outdoor area looked pretty good to though i didn't use it

the pool and fire pit were very nice. starbucks nextdoor was convenient

the water temp (pool) is too low and its very cold

you can do your laundry there and especially like the plenty of parking

the staff are very friendly i like the laundry room

in the laundry room is a big sign saying that change is available at the lobby

there was a laundry room and fitness center

your large variety of breakfast food. something for everyone. the pool. exercise room. laundry

to wish the bar would have been open longer and serving food with it and going on a little bit

the bar staff were very friendly and accommodating as all of the niner fans flooded the bar after the

the hot tub and pool

gym was great

gym was spotless and extensive