i m assuming it s because the laundry area and garage is right below

laundry facilities were maintained with messes cleaned up at the end of the day

were unable to download the app to pay for the laundry

pool hard to access

this hotel is pet friendly and my pup is free and treated with great service as were we

i only wished they had laundry facilities for guests

and then inquired about laundry and a workout facility neither of which this hotel offers

guest laundry services and the dry cleaning was too expensive

and that the business center was closed also you may get harassed by cupertino police in the parking lot for no

pool hours

con: no laundry facility for guests like me who stay longer than 1week

no room service.

chose the juniper for the restaurant facilities, and room service (clearly stated on their website) this hotel

parking is free

location, staff, pet friendly

showed pool on premise, but the pool was under construction, we could not access it

pool was warm and close to our room

there are many amenities we didn t use but appreciated such as outdoor seating and a pool

i think someone with a pet stayed in it before us and it smelled really bad

that would have been nice but liked the morning coffee bar regardless

laundry facilities (inexpensive) including selling the wash powder was unexpected and very welcome

room 350 had some kind of gas smell. maybe coming from laundry?

none of the food or bar services were available

spa was closed for repairs, bar was closed but said was open, restaurant was closed but said it was open

very courteous staff and pet friendly.

new hotel, exceptional value for money nice quite room tasty breakfast with omelet bar laundry facilities in

it would also be nice to add a jacuzzi by the pool

fun pool that kids love so much

a separate recycling bin for plastic? an extra bar stool for the kitchen island/counter too.

we stayed in a king suite w/kitchen on the 3rd floor facing the trees

dryer and washer can be used for free, no coins needed plus laundry supplies were complimentary

the laundry machines

room was great and with lots of space great breakfast

we had a kitchen with dining table separate from living room

the 2 bedroom 2 bath was spacious, clean and comfortable. well equipped kitchen.

tasty breakfast

room was clean & spacious. very comfortable. breakfast was good, plenty of choices.

wifi unreliable and cellular signal poor in the room

having a small kitchen in the room was also very convenient for us

and pillows were sooo comfortably, friendly staff, super clean, delicious breakfast included, parking available

the property was great, only one missing item and that was a laundry bag for dirty clothes!

i was disappointed there was no laundry

the damp smell and it was near where the laundry was done

kids friendly

to let customers know ahead of time that there's extra fees for bring your pet.

nice taste breakfast, we had pulled pork tacos

a little better variety with the breakfast

good location, big & clean room, efficient kitchen, kind staff

kitchen is great

gym was clean and well-organized

no atm for coin operated laundry machine and they did not allow coins to be bought at the front desk with a

very good breakfast.

i never did use the gym, business center, or breakfast room

asked for the wifi password every time i leave the hotel

is nothing that i actually did not like, but i will mention that there is a pet-fee of $50 as something that

there is a laundry room for the exclusive use of guests: it has 2 washing machines ($2

they have laundry room so you just need to exchange for coins at the front desk

laundry machines are not enough

gym room is smelly....

pool would be too small for this size of property

i'm thinking the laundry room may have been under or very

plenty of washing machines for laundry have stayed in palo alto in the past but this was far more affordable

there is a pool, a laundry and a fitness center - plus-value for this price

there is a laundry room and also an exercise room (did not use)

price, nice breakfast i actually like, have a laundry which is super convenient, good enough internet

laundry at the facility

how the laundry room was on the first floor

there s laundry service though i didn t use it

guest laundry on site

there's a guest laundry, and housekeeping is also excellent

no coin laundry.

extera charge if you wanted change room before coming no laundry

there is not a on site self service laundry room .

was not firm, no afforfable/internal laundry, breakfast should give/rotate options, poor wifi into the

there's no guest laundry facilities

facilities were good incl laundry, ice and vending

they even have laundry on site, and vending machines if you want a late night snack

people, location. street view room, breakfast

pool in revision

variety of breakfast items, staff was amazing very attentive

and layout of the room, amenities, laundry facilities, filtered water availability, front desk staff, comfortable

coin laundry machine is always occupied

they have no food, no bar ,no maid service ,it seems they should let that slide

room service stopped at 10:30 pm although the page shared with details mentioned a later time

had the basic necessities plus free breakfast and access to the bar at night

kids loved the pool

wifi was not working at all, dropping, and super slow, and often just not working

breakfast simple cereal, juice ,coffee

breakfast was nothing special, i only went once

is good but option for vegetarian is less on breakfast buffet

location is good. laundry is a bonus.

the kitchen was closed, and that was one of the reasons we stayed there again

i liked that i was close to the swimming pool

i would of appreciate if our kids room was closer to ours

breakfast was extremely limited with options and not all options were available

no laundry facilities or work out room

as if there was a laundry room next door

it was a warm day, so we did not use the fireplace, but it looked nice and added to the ambiance

excellent kitchen staff (carmen), front desk staff, facility, & areaud83dudcafud83dudd25

quiet and our room faced away from the street the staff was super lovely we ordered burgers from room service

laundry is not available 24hours

cleaning - sink was clogged with hair - bed was very uncomfortable - room was across from the laundry room, and

lack of free automatic wifi 2) lack of 24-hour laundry room capability

laundry is coin operated only but hotel does not offer exchange for quarters

was quite but it was very dirty and it says that they have a laundry room but the dryer doesn t

and i think my second-floor room may have been near the laundry facilities because at one

it was the laundry room right below me

nice bar / breakfast area with good food

wifi was difficult to figure out

clean and professional looking establishment. comfortable bed. nice decor in room. free parking.

breakfast room with tv and board games, great housekeeping, helpful staff, and laundry room

laundry on premises

laundry room is no longer there and i guess the descriptions need to change

stores and laundry are in walking distance

laundry carts are next to the room i stayed you don't need an alarm as loud as they are you will

they do not charge a fee for you to have a pet, which is unusual and much appreciated

modern room, good wifi, good cable tv, and especially liked the fact the facility allowed pets

i'd recommend a covered building parking and i'd say it's perfect!

parking and location

staff and gym were great. the beds were super comfy.

wasn't staying longer, and was unable to do my laundry as it was full the whole time i was there

elevators were provided for rooms that were upstairs each floor had a laundry room facility which was locked

com or the motel staff at check-in that there is a $150 plus pet deposit

loved having a kitchen, but the fridge was super noisy.

apples and cookies, pleasant and helpful staff, location close to where i needed to go, parking, good

housekeeping left pile of laundry in hall over night and other items.

breakfast laundry machines

nice staff, great hotel with breakfast included in the price, laundry room available, calm terrace, nearby to

alarm went off in the middle of the night because of some mishap with their laundry machine

having a kitchen in the room & friendly front desk staff.

absence of laundry facility makes a long stay of more than 5 days a bit difficult.

no laundry facility

no microwave no laundry mat on site

no laundry. no slippers.

room service is listed as 24hr, but is not 24hr

spacious quiet room. well maintained room and overall property. bar menu/food was awesome.

24/7 gym with enough equipment for a good workout

pool was so cool it was not usable and there was almost no shade to sit in

have a beautiful pool staff very friendly and accommodating

bar was closed when we were there

staff are helpful and considerate all the time. clean and with in-house coin laundry.

the laundry should have been open longer

great amenities inside including kitchen, fridge, hot plate, microwave, etc

justin the night staff person is incredibly smart and on the ball, regularly patrolling the parking lot and i

ac in the room, good wifi, quiet, parking, good entrance from camino real

were in room 225 next to the laundry room

no laundry service

got room #126, is very closer to your laundry room and all night was annoying sounds from washer or dryer (motor

front desk did not have enough quarters for us to do laundry; they had to wait for the manager to arrive to

no hot tub but there was a pool

there is laundry facility

a room on the ground floor near the water cooler where i could fill my water bottle and near the laundry facilities

hotel was a good surprise - clean, nice breakfast, felt safe nice fitness room, and had laundry perfect for

nice gym and table tennis

wifi coverage in some areas of the building was a bit spotty

next to garbage collection, laundry, highway side

it has at least laundry

nice and quiet and easy access to laundry facilities, and to the front desk

wifi was good, and they did offer breakfast but we didn't have time to go

the kitchenette in our room was perfect

a private room in sunnyvale on very low cost. the room is big. there is a parking spot.

differences is there are usually extra roll out beds in most rooms and they have a well lit parking lot

dish tv was not hooked up so couldn't watch anything, some parking spots were tight but thankfully enough

the parking lot was very small with many construction workers trucks and found it hard to park late at

comfortable, close to freeway, clean, breakfast and parking were good

with all the amenities we needed in the room, plus on-site gym facility and coin-operated laundry machines

it has a laundry room too (i think token-operated) if you need to wash your clothes

appreciated the laundry on site and a convenient location to hwy and google.

like the laundry room the environment seems so laid back for just the right age group that s here staying

there s in-house laundry facility, a washing machine & a dryer

room had everything we forgot, ha (kitchen utensils)

breakfast was delicious

sometimes, you feel awkard to stand outside with family (kids)

the pool is so dirty and not taken care of

calm,and relax, enjoyable my wife and kids loved it

very clean, nice and friendly staff. great service. has laundry on-site.

laundry facilities. no vending for washing even though a sign says there is.

has laundry on-site

nice having laundry facilities

the laundry machines are basic & economical

the shuttle bus took us to where ever we wanted in the surrounding area

wifi stopped working once for a little while, so i had to make a call on my phone instead

great breakfast

wifi

location, room, breakfast

do-it-yourself laundry available on site

wifi is useless, must re-login many times a day and oftentimes it takes many minutes to even load

free parking too

location and a real breakfast every morning.

gym, hot breakfast, cookies on arrival, coffee/tea/hot choc always available

the guests laundry room wasn t clean.

i also found it very nice that they also offered laundry services for their guests

great laundry facilities and they even provided laundry detergent (tide) and fabric softener (bounce if i

laundry facilities

comfy room, great breakfast, guest laundry facilities, elevator, pool

the restaurant and bar were excellent. nice gym and place do laundry.

laundry was terrible, charging by a very stupid system called shinepay which is hard or impossible

elevator far from check in small pool bar closed no room service

i enjoyed my stay and will gladly do it again, as long as pool is open

were noisy when soccer team and cub scout troop were running up and down the hall and our kids were coloring

vending and ice machines and laundry off the reception area were clean and tidy and in a safe spot

so there was no ice,no laundry or vending machines on

laundry didn t work

looks new and clean. very friendly lobby staff. everything worked. wonderful laundry.

did laundry and no dryer working onsite - fortunately across the road is another motel 6 so we used

laundry equipment are broken and not even maintained by the staff

laundry doesn't have instructions, for those who are not americans this is a problem

i liked the fact that it was quiet at night and office and laundry were all close by

also laundry room is walking distance from room

very clean and well kept, affordable guest laundry

the suite - a true apartment the facilities - gym, laundry, breakfast room, small salon in reception area,

free laundry location all suite (full kitchen)

i also liked the fact i could do my laundry for free

the valentine decorations and the breakfast. the laundry room was clean and accessible.

laundry, ample complimentary breakfast, large rooms and a bathtub

missed picking up my laundry / cleaning my room on one day (and there was no dnd

they lost the my laundry for three days and i was still charged for it when they did find

staff was wonderful and professional down to the valet parking, check in desk, room service

wifi service is poor

really good location and property itself is nice. gym was ok too.

on the bright side, there was a fridge and a microwave too, which is also useful, and a laundry machine and

laundry facility

appreciate that it was pet friendly with a reasonable deposit

nice parking

no gym, trouble wifi.

i would use the laundry, but i couldn t find it

it had a full kitchen and central ac/heat

full kitchen and perfect size for grandparents, young adults and children

breakfast selections were great

provided with free wifi

laundry macine would have been in the room....

my kids loved the indoor pool because the water was heated

friendly staff and nice breakfast.

the staff was friendly and the pool was warm

the only thing that caught me by surprise was that if i wanted to check in early they wanted to charge me $30

location of our room was by the laundry room and where the cleaners started their day with their trolly

the laundry broken

was so clean and it had a clean laundry room and a gym, and breakfast was available and big parking lot

the breakfast was good and a good laundry

they do have laundry facilities, but are very reluctant into exchanging coins necessary to operate them

we had to take the service elevator and go through the laundry and kitchen

the room phone didn't have numbers for reception, restaurant or laundry service

the bar was great as was the steak dinner

the pool and hot tube area was very nice

wifi connection

fireplace outside or if you guys had one wish it was on we didn t see it when we were near the bar and

the pool was unfortunately closed but that s understandable during these times

in the rate for the breakfast even though i had stated we are a party of four (a couple and 2 kids) while booking

no covid, bar closed, pool closed.

i was allowed to bring our dog as it is a pet friendly facility, the outside accommodations were lacking

sheets smelled like just came from laundry mat

love the complimentary laundry and breakfast. parking is also good.

laundry facility was not working.

someone was doing laundry all night just down from my room so they were in and out all night.

not very modern but the staff are nice and helpful and the laundry is reasonably cheap

the free laundry machine was really helpful

friendly environment,enjoyed the basketball court, the gym, the pool and we were able to do our laundry

use the laundry facilities we had to buy our own detergent, which is a bit of a waste when only washing

i loved the free laundry and breakfast

heated swimming pool, bbq area, laundry

stayed here for a wedding, so 3 nights 4 days and it would have been nice to have on-site laundry, and a pool

gym is very small

no restaurant or bar on onsite.

there is also a small business center and a gym

no wifi unless you signed up to become a hilton member

good coffee machine inside your room, and they also provide laundry machine with coin and you can buy the

it was very loud from the staff having friends visiting and the laundry service ruined my nursing

remodeled rain shower, nice lush towels,great location neat many shops and restaurants, had a laundry machine,

breakfast laundry does not accept credit card

very nice inn for this price: clean, spacious, great wifi, easy check-out.

laundry room is a disaster, nothing works properly

the room size is comfortable, clean, always great parking, laundry, front desk very accommodating compared to

no able to my laundry the laundry room was closed.

sink broken, laundry room dirty, machine swallowed my quarters.

your lock latched in case u sleep in which is hard to do with all the back and fourth walking laundry cart

24-hour laundry location of elevator comfortable beds and pillows

facilities (gym, breakfast, guest laundry, easy parking), spotlessly clean, modern decor, good location, friendly

steep no phone in the room no staff more than half the time i was here except for cleaning and laundry

there's a gym, laundry room and all the rooms are fully equipped and mostly suites

a room under/next to the laundry room so it was loud and shaky

you don't hear people in the rooms next door, but you do hear outside - the road, music from the pool and so

the water temp (pool) is too low and its very cold

the gym was well-equipped, and the cafe on-site was perfect for grabbing a bite or coffee in a cozy

bar didn t serve food at noon had to wait until

excellent location great gym

other than the pool area, my little pooch was allowed everywhere on the property

oh and the gym is one of the best i've seen at a hotel and the public bikes were run to use

loved the lobby in a greenhouse, valley goat is delish and we soaking up sunshine at the pool

most pet friendly place i have ever stayed

i didnt like my rooms all the way away from the main tower next to the laundry rooms

i can't believe i paid $400 for a room with a view of the hallway next to the laundry room where all the maid

if you need urgently, there is the laundry, just 15-20 min

there was a room service tray left in the hall for over 24

beautiful room, great room service, awesome staff!

they did not have a laundry room, it was a rainy day and i needed to dry some of our clothes

friendly and helpful staffs. hotel is clean and breakfast is great. easy walking to town.

the breakfast.

the slowest elevator in the western hemisphere and tight parking

pillows were perfect,different choice for breakfast my kids love it

my son didn't care for the room service terriyaki sandwich, but fries were good

there is a pool and small gym as well

the breakfast is good, the bar is nice also

room was far from pool but its ok

had called the day before our arrival to request an early check in and verify we would have a room with two

laundry; no housekeeping for four days even though it was requested daily; toilet didn t flush

sadly no laundry facilities on site.

of the room, comfort of the bed, cleanliness of the room, gym, breakfast selection,

since we have unlimited data on our cell phone, we did not read the small piece of a paper for wifi connection

big breakfast with lots of choices

free coffee all day free laundry

walking distance to avaya stadium. free laundry room

staff is incredible and very helpful! love 24/7 coffee, love the free laundry.

strong wifi, spacious and clean rooms, friendly staff, free laundry

staff has to open the laundry room door for you bc the room key doesn't work

finally, someone wandered by, from the laundry room

clean and safe ( well lighted parking area).

property was clean parking on site rooms were clean and spacious location was near many things

the location was very close to several malls, mini golf/arcade and the sapp center

is the coolest hotel but i think a little overpriced lots of college kids also but it’s a great hotel you won

the laundry room was consistently grubby and at one point flooded

the laundry was very clean-i actually saw the maintenance man on his knees scrubbing the floor

shower and mattress are very comfortable, the hotel has a very clean laundry room, i will be back soon

laundry facilities clean rooms kitchen

the staff. laundry mat. bed. kitchen

was woken up by the sound from the laundry cart

very quite and private! clean guest laundry great location

all fantastic - always available ice, infused water, and coffee - did not use it but they have a laundry room

laundry sub par

could use some additional offerings, laundry room was way in the back of the community, and like all sf hotels

she said, ' do i come to do ur laundry'

clean rooms, dining area, laundry available, my car was protected, i got a great night's sleep

i would stay again in future until then thank you for the nice breakfast buffet and kind smile

need more parking

noise and some other guests were talking loudly in the parking lot at 5:30 am (not the hotel's fault, just

easier laundry access

i also made use of the laundry, and the parking was convenient and always available

annoying ringing in room construction outside laundry facilities location & price

breakfast just okay but the room is the most important thing and that was faultless

wiffles on breakfast

no breakfast (even a grab/go bag). no laundry.

reconstruction with limited garage space, no laundry services, breakfast or gym services due to remodel

was close to the shoreline amphitheatre nice rooms , breakfast included

clean. free basement parking garage is very convenient when it's raining.

clean, well maintained, parking, quiet, free breakfast, quick check in.

laundry room was right across hall from my room, and the ladies working in there were really loud

laundry facilities were not secure, even past hours that the hotel indicated it would be

my god, the noise from the cleaners dragging the laundry bins down the steps at least four times from as early

laundry facilities weren t available

laundry was available and very cheap, it needs some quarters but they're available at the front

a/c was noisy and the guest laundry wasn't the greatest

everything laundry pool clean

the laundry opens late 10am.

was here only for 1 night so i was not able to take advantage of the entire hotel meaning the pool, restaurant

(pets, breakfast)

breakfast is very good, people are always polite and the rooms a comfortable size

the breakfast delicious and very nice to be greeted with a cheese platter and a glass of wine

the fresh breakfast, friendly staff

limited parking, room size (for price) is somewhat small.

wifi was poor

cleanliness, gym, robot

t enjoy the pool or spa because it was always so packed

burger the burger thr burger and that i could view the warriors game at the bar or in my room

wifi got disconnected a lot

rooms had complimentary wifi (a requirement for me)

on site laundry facility was very useful

guest laundry fascility, there was an issue water started leaking from washer they did not even offer to

wifi

the room was big , great breakfast burrito! pool and hot tub we're good as well!

the pool was very dirty. possibly because it hadn't been serviced yet for the season

the smell of the pool

great breakfast, free parking and friendly staff

breakfast could have had more variety instead of the same dishes every day

the wifi great the room was very nice fridge microwave love tbe access to the creek

soaking tub,spacious room,trees by the window/loved hearing the birds early in the morning, free parking in

definitely liked the on-site laundry room; it gave me access to do laundry at any time in an enclosed safe

great bed , clean bath and kitchen and best value

the kitchen in the room and the cleaning it was very nice

staying in 3 different rooms - there was a nice conference table nearby, and the tables in the breakfast room

parking was free and spaces available

hotel has a bar that serves small plates, we had some flatbread pizzas and they were good and not overpriced

great breakfast

breakfast was good. location great. the hotel was very clean and the beds were very comfortable

great facilities including modern gym and small but very pleasant pool and outdoor seating area

room was clean, bed was comfortable, just an 8 minute drive to santana row, and the breakfast had very healthy

from early check in, to lobby with plenty of tables for 49er fans, to incredible pool side atmosphere,

wifi was unbelievable fast - 120mbits

nice gym, comfortable beds.

was a little tough to get a drink by the pool, so i made my own or i went to buy a drink at the bar myself,

i was not told the totals for pet fee or parking fees upfront when i selected this hotel.

our room was a cross the hall from the laundry room, so there was loud noise late and early.

facilities, including clean laundry room, and complementary snakes and drinks after 5pm

didn't like absolutely that there were no laundry facilities

stayed here before - i love the location in the pruneyard, though parking can be a bit of a challenge sometimes

room was spacious. extremely clean. awesome staff and the food and bar was amazing.

they had laundry facilities as well (although i did not use)

in the laundry room is a big sign saying that change is available at the lobby

days later when i was doing laundry, i asked him for change

breakfast was great! very secure. they have laundry and a nicely stocked snack area.

the staff are very friendly i like the laundry room

room, #101, was right next to the laundry room where the maids cleaned the linens

maybe, parking for my friends was a little strange, but we worked it out

late check out, no problem

the parking is ok but the way going out is hard

everything. staff, rooms, parking were perfect.

ops, can do self laundry also

it was a nice spacious room, nice breakfast and very clean.

the spaciousness of the rooms, fully-equipped kitchen, excellent breakfast, great location

heavy pet fee.

loved the heated pool and hot tub used it every day