no laundry service

got room #126, is very closer to your laundry room and all night was annoying sounds from washer or dryer (motor

front desk did not have enough quarters for us to do laundry; they had to wait for the manager to arrive to

were in room 225 next to the laundry room

outdoor pool

staff are helpful and considerate all the time. clean and with in-house coin laundry.

the laundry should have been open longer

easy in and out of parking lot

kitchenette

decent wifi and desk in room

do-it-yourself laundry available on site

parking for small and medium size cars - not good for vans

location and a real breakfast every morning.

bed and bathroom. breakfast choices.

onsite parking was good

i also found it very nice that they also offered laundry services for their guests

laundry facilities

amenities- full and varied free breakfast, pool area, gym, laundry facilities, business stations

the guests laundry room wasn t clean.

great laundry facilities and they even provided laundry detergent (tide) and fabric softener (bounce if i

stores and laundry are in walking distance

laundry room is no longer there and i guess the descriptions need to change

breakfast room with tv and board games, great housekeeping, helpful staff, and laundry room

laundry carts are next to the room i stayed you don't need an alarm as loud as they are you will

laundry on premise though advertised

was quite but it was very dirty and it says that they have a laundry room but the dryer doesn t

laundry is coin operated only but hotel does not offer exchange for quarters

laundry isnt 24 hour

lack of free automatic wifi 2) lack of 24-hour laundry room capability

cleaning - sink was clogged with hair - bed was very uncomfortable - room was across from the laundry room, and

room service didn t make our bed one day or leave us any new wash cloth

there was no breakfast and the pool was not open.

wifi was not working at all, dropping, and super slow, and often just not working

breakfast simple cereal, juice ,coffee

wifi kept dropping but when it was up he speed was ok.

i didnt like my rooms all the way away from the main tower next to the laundry rooms

if you need urgently, there is the laundry, just 15-20 min

i can't believe i paid $400 for a room with a view of the hallway next to the laundry room where all the maid

no continental breakfast. small breakfast bar for $12.95

i loved the number of tv's in the restaurant/ bar area, plenty of seating

laundry macine would have been in the room....

i know it s covid but i feel like certain places should still do room service then maybe more people would

our kids were bummed

nice pool, nice breakfast.

close to levi stadium, better than average hit breakfast w choices.

clean, comfort, lots of drawers for clothes, laundry room is complimentary, starbucks across the street,

staff is incredible and very helpful! love 24/7 coffee, love the free laundry.

strong wifi, spacious and clean rooms, friendly staff, free laundry

staff has to open the laundry room door for you bc the room key doesn't work

free coffee all day free laundry

weren t great, the staff closed the pool area early with no flexibility

everything about this hotel is fantastic (except it's not pet friendly but that's ok) the overall quality and

incompetent and unreliable staff (bar, kitchen, conference), no restaurant available

the heated pool and room.

from the kitchen being served off a dirty dish cart

facilities were good incl laundry, ice and vending

they even have laundry on site, and vending machines if you want a late night snack

people, location. street view room, breakfast

pool was under construction and unavailable!

i requested a late check out & they said that would be doable

no coin laundry.

there's no guest laundry facilities

extera charge if you wanted change room before coming no laundry

there is not a on site self service laundry room .

wasn't available, laundry wasn't available, staff was unfriendly seemed annoyed when

they had laundry facilities as well (although i did not use)

the staff are very friendly i like the laundry room

days later when i was doing laundry, i asked him for change

there was a laundry room and fitness center

your large variety of breakfast food. something for everyone. the pool. exercise room. laundry

laundry at the facility

there's a guest laundry, and housekeeping is also excellent

there s laundry service though i didn t use it

guest laundry on site

how the laundry room was on the first floor

we had to take the service elevator and go through the laundry and kitchen

the room phone didn't have numbers for reception, restaurant or laundry service

grave yard desk employe rude! i ask questions about wifi! ...

to be called it was very stressful for everyone on their toes having to take car of our car and kids asleep in

hotel was amazing for the money and was very clean the bar staff and pool staff were great

finally, someone wandered by, from the laundry room

no need to drive and hassle with parking which is always a pain

the convenient parking and bathroom were enjoyable.

the location was very close to several malls, mini golf/arcade and the sapp center

the outage made it impossible for me to work from home as well as very difficult for my kids to attend school

the studios were well equipped and my kid enjoyed the pool

thankfully i had the safety bar in place

customer service, room cleanliness, breakfast was simple yet exceptional

hotel has a bar that serves small plates, we had some flatbread pizzas and they were good and not overpriced

you can tell it's a new hotel and some things are being figured out like breakfast service

i would use the laundry, but i couldn t find it

pool down

they also offer breakfast which is a plus

also it woulda been nice to have a jacuzzi as there was only a pool, and it was very very small

breakfast was really

the water temp (pool) is too low and its very cold

bar didn t serve food at noon had to wait until

excellent location great gym

friendly and helpful, the rooms are updated and clean, the bed was very comfortable and the pool was refreshing

the pool area and room

bar should open earlier than 4 p

great hotel overall. great pool/restaurant area.

in the room, room service left dirty pillow case on the desk and forgot to bring utensils with room service

room was far from pool but its ok

there is a pool and small gym as well

pool is outdated

pool looked nice, and buffet breakfast was great and had lots of selections

pool and basketball for the kids

sometimes, you feel awkard to stand outside with family (kids)

property, large room with equipped kitchen, easy parking, perfect wifi

no place to do laundry

pool was frigid and spa was out of order.

rooms were spacious, pool was relaxing and fun

room service, the meal was excellent.

it was convenient to get to - the hotel provide a shuttle bus, and the beds were super comfy

friendly receptionist. parking in front of the room. possiblity to do laundry.

location of our room was by the laundry room and where the cleaners started their day with their trolly

the breakfast was good and a good laundry

location of my room, was given the poorest, un-wanted room near the stairs and laundry

the laundry broken

the property was great, only one missing item and that was a laundry bag for dirty clothes!

i was disappointed there was no laundry

the damp smell and it was near where the laundry was done

staff member was very helpful when checking in. pool and spa were nice.

lots of pool toys for the kids

no atm for coin operated laundry machine and they did not allow coins to be bought at the front desk with a

breakfast was nice but some items were empty ie: bagels, bread,

very good breakfast.

is nothing that i actually did not like, but i will mention that there is a pet-fee of $50 as something that

asked for the wifi password every time i leave the hotel

ops, can do self laundry also

no towels at the pool or housekeeping until 3rd day. we were always out of towels.

convenient, excellent bed and kitchen, location of the hotel in a convenient plaza very beneficial, no complaints

one of them opened the room door and the other didn't open the room door but only opened the pool door

nice area but car is recommended to get around. gym was better than most similar hotels.

something that we came across (for future travel), was the in-house guest laundry room, which would come in

i could not find laundry room

cleaned room, nice with the laundry room

no online payment laundry machine.

that the laundry place was down. was hoping to wash my daughter volleyball clothes.

furnished kitchen (fridge/microwave/dishwasher only) business center convenient on-site coin laundry

breakfast, comfortable beds , guest laundry room, and complementary waters if you re a hilton honors reward

was great fely was very nice gave us all the run down on facility & breakfast she was very hospitable thank you

suite layout with a kitchen was perfect for long stay

we didnt want to leave haha very clean and the staff was really helpful especially tammi also the pool was heated

they have laundry room so you just need to exchange for coins at the front desk

laundry machines are not enough

there is a laundry room for the exclusive use of guests: it has 2 washing machines ($2

pool not clean

breakfast and happy hour. swimming pool. spa.

i had an unusually large number of questions and requests - phone charger issues, late night laundry needs,

did not realize wifi was not provided for free so did not use it

wifi extra payment, could not include my univ address in the receipt.

spotty wifi (free version).

wifi didn't take right away. it took a little time for it to come on.

what i didnt like was the laundry was very dirty, the ice, also the stares in the back.

was clean and the facility had laundry

dirty laundry on that sat on the floor of the hallway, and having to take a cold shower because the

gave us a bottom room next to the gym and the noise started at 6:00 am with weights dropping in

comfort, cleanliness, staff, room and pool

elevators were provided for rooms that were upstairs each floor had a laundry room facility which was locked

wasn't staying longer, and was unable to do my laundry as it was full the whole time i was there

kitchen area made it convenient for getting ready for work since meals are hard to find during

i was impressed with the size and comfort of the room as well as the morning breakfast

very petty quibbles

breakfast left some room for improvement, but i'll chalk that one up to the pandemic still going on

kitchen is great

breakfast awesome

breakfasts were a little repetitive for longish stays,but ver good quality.

smart room layout with full size kitchen, working desk and sofa

the breakfast looked fabulous (my so ate breakfast and said it was fabulous), we even used the laundry service

laundry machines not working front could not fix it

laundry, pool and gym

the pool was closed, the laundry was closed.

nothing really - wasn t a big fan of the cost for laundry but we understand this.

the maids were friendly but didn't speak a word of english, we found a needle in the laundry room with the

i was confronted in the laundry room by a middle aged white male who obviously had sever mental issues

were on the floor, toilet seat was dirty, roach crawling on wall, a/c stopped working, and the laundry facilities

they have their own laundry .thay was the only thing good.

downtown travel area right near the airport- there is a mcdonald's hambuger stand that has great breakfast- and

they had a more environmentally responsible cleaning/laundry policy

- in small plaza with starbucks, gas station and 3-4 small restaurants - small but functioning laundry facility

clean helpful free parking lot, great server

the breakfast was very good, it could stay open until 10 am for those who don't have to leave early

would have been nice to have more non-cardio equipment in gym

pool/gym on site and even a laundry room

friendly staff, great breakfast options, and access to a loft of amenities (gym, indoor pool, laundry, etc

staff very friendly, and will happily give you quarters for the laundry facilities

pool and laundry and breakfast

on site laundry machine

missed picking up my laundry / cleaning my room on one day (and there was no dnd

they lost the my laundry for three days and i was still charged for it when they did find

the only downside is we could not make full use of the facility pool etc due to covid restrictions

extremely helpful with a late check out and valet was amazing. breakfast made the morning great.

food brought to us from room service was very underwhelming

no laundry soap on site

more like a hostel than a hotel- people bringing garbage bags of laundry, very foul smell on floor of room,

it was security guard that told me that laundry was being done

room number#210 too much noise by laundry machines call front desk but the phone front desk all night no answer

the washing machines to do laundry doesn't work

breakfast was great! laundry room for guests was a great plus! the room was spacious and cozy!!

the laundry rooms only cost me 2$ a load, that was to wash &

snacks in restaurant/bar was appreciated, room was very clean and well appointed, location and shuttle quick to

the breakfast was wonderful - nice selection the airport shuttle was very convenient

pool clean, breakfast very nice and a full

coin laundry machines; pool and gym. the breakfast was good. good internet.

suites due to the pandemic we had to walk all the way out and around through the residences laundry and there

the shuttle service was fantastic right on time and made getting to and from the stadium completely

we were traveling with our young adult kids and seeing shadows in the bathroom is uncomfortable

airport shuttle is great

i'm thinking the laundry room may have been under or very

plenty of washing machines for laundry have stayed in palo alto in the past but this was far more affordable

bed was so comfy, slept like a baby, did my laundry and was impressed how much it was a $1

there is a laundry room and also an exercise room (did not use)

there is a pool, a laundry and a fitness center - plus-value for this price

i loved the fact the gym was open 24hours

wifi was a little weak.

great bar/restaurant, pool and hot tub, gym, small shop was handy and room amenities were spot on

gym and restaurant great especially during holidays

small pool

i like the size of the room and the fact that there's laundry on site and fitness

steep no phone in the room no staff more than half the time i was here except for cleaning and laundry

facilities (gym, breakfast, guest laundry, easy parking), spotlessly clean, modern decor, good location, friendly

when the laundry facilities elsewhere in the hotel were being used, it caused clear vibrations in the floor

a room under/next to the laundry room so it was loud and shaky

it was the laundry room right below me

and i think my second-floor room may have been near the laundry facilities because at one

i liked the garage parking

no towels by the pool

pool area and friendly, helpful staff

laundry services

closeness to laundry room as requested

close to laundry room as requested.

laundry facility

and the laundry room is a plus

overall kids loved the stay i hope we knew about the breakfast we would’ve purchased the the whole thing

breakfast was not included in the high price of the room

away from the breakfast buffet

we loved the pool and jacuzzi

that the next day there is a game, but wasn't too crazy about all the alcohol around the kids

particularly liked the laundry facility!

laundry, office and kitchen

i loved the free laundry facilities

laundry service is on a schedule, so if you miss out on putting your name down you can't do laundry

the pool and hot tub were closed due to the construction and also the laundry facilities were closed too

room 350 had some kind of gas smell. maybe coming from laundry?

laundry facilities (inexpensive) including selling the wash powder was unexpected and very welcome

friendly staff. nice amenities - pool, hot tub

the pool was lovely and warm, breakfast was excellent though light on healthy food

location, quiet place, plenty of parking, friendly staff

our room was across from hotel laundry room. a lot of noise pre 4 am

this hotel is convenient to the airport and the shuttle service was excellent

breakfast was tasty ud83dude0b

great amenities , complimentary breakfast a plus

convenient to airport and a shuttle was provided at no cost

a little noisy as i was next to the laundry room.

listed with a on site coin laundry, which is what i needed

bad area, lots of ants even after spraying, not enough towels- no laundry

stay on this hotel for four nights and i never ask for room service but i did ask for towels on three different

no room service

and layout of the room, amenities, laundry facilities, filtered water availability, front desk staff, comfortable

coin laundry machine is always occupied

they have no food, no bar ,no maid service ,it seems they should let that slide

modern, comfortable, clean, friendly stuff, gym and yoga room

room service stopped at 10:30 pm although the page shared with details mentioned a later time

the included breakfast buffet was plentiful with many great choices including fruit, hot dishes including usual

lemme be clear: in my room, the wifi was full bar

breakfast was good however there was a large trail of ants on the tables where the food were so we

having a small kitchen in the room was also very convenient for us

wifi worked well, and great selection on the tv

was charged for a pet fee but no where in the check in sheet or in the rooms does it say you couldn t have

that would have been nice but liked the morning coffee bar regardless

advised there would be no pool open due to construction before booking

there are many amenities we didn t use but appreciated such as outdoor seating and a pool

suite was so loud between the pool and the paper thin door and walls shared with the room next door

concert venue, new & clean, friendly staff - went out of way to bring decaf coffee pods to room, late check out

great location. shuttle staff prompt and professional. room immaculate and spacious.

has this hotel listed with free shuttle to the airport

one small complaint is that if you advertise as pet-friendly and you charge a $75 pet fee, there should be an

night guy would not go into kitchen and make some

we check in late and i asked about laundry facilities

especially staff who picked me up to laundry facility are really helpful for us

no blender at bar for a pina colada

place to stay a night,leave a car while traveling and enjoy convenient airport shuttle service

location and shuttle

new hotel, exceptional value for money nice quite room tasty breakfast with omelet bar laundry facilities in

clean, excellent location, nice amenities and breakfast

a separate recycling bin for plastic? an extra bar stool for the kitchen island/counter too.

had hypoallergenic pillow and blanket in the closet, bed was comfortable, tv could do chromecast; breakfast was

would like option to purchase faster wifi speed internet

room dark, noisy guests, ancient laundry facilities, crummy workout room.

the laundry machines are in the breezeway

passage by the laundry room was ugly.

guest laundry is very second hand

my room was right under the laundry room the washers are really loud

we asked for 2 laundry bags & she said no, but we always get them

there was a laundry room and breakfast in the morning and staff was very friendly just a weird

and the laundry room was large and very clean

the on-site laundry was convenient after several days of travel

the guest laundry could have been cleaner and should have working dryers

dryer and washer can be used for free, no coins needed plus laundry supplies were complimentary

the laundry machines

and again, just one window and it was facing a wall too, with just a small diagonal view to the parking structure

edwin was kind enough to suggest an early check in on a day we d need a place for our son to nap

breakfast is good location is great

s a laundry room for guest use

staff was great. valet. kitchen. rooms were fantastic. sound. comfortable. spacious. attractive.

very clean. great atmosphere. breakfast was excellent

close to everything, very clean, very friendly staff, valet was super quick, and the breakfast was great

fitness room machine noisy. motion activated bathroom light.

liked there was a bar and food in the lobby

- gym was clean and open for 24 hours

it is very well located, with easy parking, quiet, clean, and the staff is very pleasant

good wifi

the bar was friendly and the food was also good.

am allergic to tide laundry soap

laundry (takes quarters) and ice machine on the property

laundry services are cheap

laundry room

pool is in the center of the parking lot but not much can be done about that

laundry was available and very cheap, it needs some quarters but they're available at the front

laundry facilities were not secure, even past hours that the hotel indicated it would be

laundry facilities weren t available

laundry room was right across hall from my room, and the ladies working in there were really loud

my god, the noise from the cleaners dragging the laundry bins down the steps at least four times from as early

laundry is expensive.

nice pool

the installations are so clean, the staff very helpful and welcoming and the breakfast is amazing

breakfast should be noted by staff when they see you in the evening

love the staff and the breakfast and the convenience of the full kitchen and plenty of room for our 9 kids

i only wished they had laundry facilities for guests

and then inquired about laundry and a workout facility neither of which this hotel offers

guest laundry services and the dry cleaning was too expensive

room was nice comfortable and so quiet! breakfast was great! all around great stay

very clean everything in order rooms are organize love the stuff good parking

the laundry opens late 10am.

everything laundry pool clean

a/c was noisy and the guest laundry wasn't the greatest

bar before 5pm

quick check-in, room clean & comfortable, and easy parking.

shower and mattress are very comfortable, the hotel has a very clean laundry room, i will be back soon

the laundry was very clean-i actually saw the maintenance man on his knees scrubbing the floor

laundry facilities clean rooms kitchen

the laundry room was consistently grubby and at one point flooded

the staff. laundry mat. bed. kitchen

location is good. laundry is a bonus.

i was forced to listen to those noisy kids having fun in the pool until late night

was clean, the hotel was not too big, cozy and family friendly (lots of kids too)- which was what we were looking

pool was dirty, the decor was outdated, the toilet ran constantly and they claimed the maid did not

the noisy family w/ kids above us every night.

laundry service way too expensive for australian travellers who already have to spend a fortune

no microwave, no laundry

pool was a little dirty (bugs and leaves), laundry facilities out of order when we were there

but there s a small gym so you can work out

clean, easy free parking, gym

differences is there are usually extra roll out beds in most rooms and they have a well lit parking lot

service, clean room, amazing management, breakfast, parking. good rates $$$

dish tv was not hooked up so couldn't watch anything, some parking spots were tight but thankfully enough

parking at times can be difficult but that can't be helped.

comfortable, close to freeway, clean, breakfast and parking were good

the laundry machines are basic & economical

laundry facilities. no vending for washing even though a sign says there is.

has laundry on-site

very clean, nice and friendly staff. great service. has laundry on-site.

dryer in the laundry room did not completely dry my clothes, so i had to hang them out manually to dry

laundry machines

i used the laundry room, 3 times machines took money without function

right next to target. quiet area and great bar and bistro area.

friendly staff, clean rooms, free parking

pool was small but we had it to ourselves so kids were happy

i like that this hotel has laundry, is right next to the highway and dennys

laundry doesn't have instructions, for those who are not americans this is a problem

also laundry room is walking distance from room

very clean and well kept, affordable guest laundry

the laundry room was always closed for repair as well as the ice machine

they also have a 24/7 laundry room, which it extremely convenient

some problems with the tv sometimes - something they need to work on laundry room was nice but needed better

there was no attendant but the laundry lady

cooking pots and pans, laundry access etc

there was no attendant but the laundry lady

on the bright side, there was a fridge and a microwave too, which is also useful, and a laundry machine and

laundry facility

good location and parking.

the wifi didn't work

appreciate that it was pet friendly with a reasonable deposit

there was also a laundry room which was quite helpful

beautiful clean pool, laundry room was great

i have to say a negative it would be coin pay laundry (and that's standard so not a real

glad the gym and the pool were open to us

gym, pool table and bocce track

as if there was a laundry room next door

no laundry facilities or work out room

oh and free parking

the bed and spa bath !

the kitchen was well equipped, the bedroom was spacious and the bedding was comfortable

so there was no ice,no laundry or vending machines on

looks new and clean. very friendly lobby staff. everything worked. wonderful laundry.

did laundry and no dryer working onsite - fortunately across the road is another motel 6 so we used

ice machine no where to do laundry

laundry didn t work

laundry was terrible, charging by a very stupid system called shinepay which is hard or impossible

the restaurant and bar were excellent. nice gym and place do laundry.

there were dog waste stations all around for a very pet friendly feel

clean and quite, decent gym. chicken was good, green beans good.

need to ask for room service, breakfast overpriced and poor, gym had missing pieces in machine

the laundry facilities (one washer and dryer) were out of order for the entire week of my stay, which

sheets smelled like just came from laundry mat

laundry facility was not working.

someone was doing laundry all night just down from my room so they were in and out all night.

love the complimentary laundry and breakfast. parking is also good.

also nice laundry service, decent gym and a good breakfast that was reasonably priced

there was laundry facilities on the floor along with filtered water available - nice touch

the morning breakfast staff were very helpful as well

breakfast options weren’t good both the buffet and the cook to order food options were not good

that they re dog friendly and that they have a salt water pool