they provided laundry service for an additional fee and it was done within an hour

first night we stayed in separate house where we cooked, played board games and did much needed laundry

good wifi connection

safe parking was also a big plus

to find and parking in front

it was handy to have the kitchen sink, coffee, and fridge in the room

as a allergic person to a loooot of food ingredients they were also open and flexible with the breakfast

spa bath with views into jungle

you rely exclusively on the hotel wifi

nice breakfast, well prepared, beautiful view. very confortable, spectacular views.

we didn't like to leave. i will be back and sending all my friends with kids or couples.

buggy, spa massage and breakfast were really good.

no wifi in the rooms

breakfast buffet gets cold very quick, however you can ask the staff to heat your gallo pinto, the

the breakfast was good

asked for cappuccino coffee with breakfast and received without additional pay

the staff were lovely and we had a nice dinner and breakfast in the restaurant

rooms, great views, well equipped kitchen, good beds, helpful and friendly hosts, quiet

the house is marvelous and very comfortable (also for families with small kids

it's comfortable sitting inside or out and the kitchen is one you can actually cook in if you wish, with good

the kids enjoyed the green spaces, the horses and especially the cat and dogs which said hi from time

mattresses are excellent the kitchen is well equipped

the room itself was well-equipped, featuring a kitchen complete with coffee and a coffeemaker that allowed us

be nice that the bar would have been open till later (for us was out off the season so we were the only guests

one of the most amazing things was the breakfast where you could watch many many different birds on the feeding

very tasty breakfast and dinner, very helpful personel

i loved watching toucans during breakfast

rooms are great for the price, food its very good too!! its real pet friendly.

the restaurant is superb, quality food, great place to dinner, delicious breakfast

had a nice breakfast and dinner

wifi does not reach the rooms

called the villa and paid $27 more than the other rooms were listed for the two of us and our pet

bad wifi

interior covered compound for parking right at the room was great however a bit crowded due to expansion of

secure off road parking

breakfast, parking, check in, check out.

the parking is just by the room and under roof

isn't great, we had to wait 2 days on our laundry, they couldn't tell why, not a clear communication simpel

excellent breakfast, super nice staff and gorgeous room with a great view to the lake

views, beautiful garden, comfortable room and a good breakfast

the pool was lovely and, thanks to their yoga mats, yoga overlooking the valley was a huge bonus

got a upgrade to a room with a fridge and small kitchen because the hotel was not full this day

they serve a good complimentary breakfast with delicious coffee that is grown on the property surrounding the

room is large, the beds are extremely comfortable, and there is a little kitchen with a sink, bar fridge and

went out, so no wifi, etc, and it appears its a recurring problem

the breakfast is outstanding

friendly personnel, clean and spacious room, nice view on the garden from our terrace, delicious breakfast (with

nice restaurant in the hotel and free breakfast was delicious

to irazu volcano, kind and helpful staff, great restaurant right next door, clean room, private parking behind

nice staff, very good breakfast, good wifi, large and clean room.

at end of day, having a bar to sit at is better than restaurant seat

and spacious rooms, welcoming staff, breakfast available to pick up even a night before if you need to leave

access to laundry services and good breakfast

we needed to use the laundry service and the lady in the reception arranged everything for us and the guy who

very comfortable rustic hotel. very nice breakfast. very clean facility.

staff was friendly and breakfast was yummy

breakfast was very tasty and i loved the free coffee refils

excellent food restaurant and breakfast

breakfast was great

delicious food for the included breakfast

remote peaceful location in the mountains excellent dinner and breakfast very welcoming

the breakfast was amazing and the fruits were perfectly ripe.

breakfast was great, staff, room amenities, and cleanliness too

also free parking is available in a secure area and underground as well

pool should have warmer water so people can actually use it

hotel instructions for parking need to improve.

the room was wonderful, breakfast delicious .

the swimming pool was nice and the bar as well

our kids loved the pool and seeing the wild life

we stayed in the two bedroom villa and it was wonderful to have the kitchen and small deck area

breakfast and location was great

breakfast included was good

pool wasn't heated

the all-day coffee machine, jacuzzi and pool and sauna are a big plus

that when i book didn t said pool was close for repairs

the fact that i could not use the jacuzzi and sauna, even when pool was ok to use

the bed was comfortable and pool, jacuzzi and cantena were added perks that we used and loved

very clean, lovely pool, comfortable rooms, fast laundry service.

i asked about laundry service and even they don t do laundry normally they did it for us

not plumbed for hot water in bathroom and kitchen sinks

bad wifi

spacious clean room with comfortable beds, breakfast was fine. nice swimming pool.

and very warm pool, great view of the valley

our family likes the pool a lot--it is very kid-friendly with a shallow side and a deeper side

the wedding, from 4 pm to 10 pm, might be fine for those who are okay with loud music (the pool was also closed

amongst the trees, with wonderful views around, away from quepos touristic crowds, and a perfect pool with ocean

pool overlooking the jungle

and helpful staff; good location; good facilities (pool table and area to chill inside); big kitchen to use

breakfast in an open air patio surrounded by plants and birds was very pleasant

the breakfast time is from 7:00-8:00, which is a joke / scam

breakfast was absolutely delicious

the is no room service, and the restaurant is not opened late.

breakfast was great, location was convenient to walk to historical centre and train station

breakfast was adequate and the cook/server was accommodating in serving a little earlier than

very complete breakfast, fruits, american or costarican breakfast.

parking. couldnt close the balcony door. didnt feel very secure.

the grounds and the view are very magestic. it has a nice pool. it s romantic:)

the provided only a bar of soap in the bathroom

very fair price for laundry too

laundry service ($8 per load) was efficient

welcome us after a long day of travel with bottles of water and assistance to our rooms, did our laundry for a

the staff members were very helpful and helped with laundry

the laundry service was perfect

us in before check-in to park our car and use their bathroom to change our clothes they also did laundry for us

laundry service on site (extra charge)

everything you need, including laundry service and coffee in the morning

they even offer a laundry service

very good hotel. very friendly staff and good laundry service. sandra & miro.

the private parking is very handy and the prices are fair

i did not use the parking, there were not many space

wifi came and went in strength

uncomfortable and not very secure parking

good wifi signal and speed

the shower gel smelt of bubblegum ud83dudc99 breakfast included - either continental or typical

such comfy rooms and the breakfast included was lovely

lack of parking spots

neighborhood, good value, extremely helpful staff, wifi worked best in lobby

the staff were great, the room and common areas clean, the music perfect, the breakfast super rico

typical breakfast with coffee : totally delicious ! nice and warm staff

breakfast in luz de luna top, nice and friendly atmosphere

breakfast was tipico costa rica and continental, but both were very delicious

haggard arrival, the kindly whisked our bags away before settling us down for a delicious local breakfast in

the shower gel smelt of bubblegum ud83dudc99 breakfast included - either continental or typical

equipments in the gym were not working

the property grounds are stunning, and we particularly enjoyed the breakfast

it has a mini-gym where there is a treadmill that does not work

restaurant and bar were great

neighborhood, close to the university, fantastic and always helpful employees, super clean, great breakfast and

i was grateful to have laundry service

great wifi

loved this hotel, its well-kept old style interior, excellent costarican breakfast, and friendly service at

the breakfast looked good. the bar area was clean and aesthetic.

the complimentary breakfast is delicious

i like a warmer swimming pool but that's a personal preference.

it also has a nice ittle bar/restuarant on site for quick meals (with kids)

of the courtyard and rooms restaurant and bar 24 hour reception breakfast provided for us at 4am good modern

could use another towel bar in the bathroom or some hooks

staff members, nice rooms, comfy beds, warm showers, pool, good breakfast, close to restaurants and busstation

i needed laundry done and they did it all quickly and had it folded and in my room when i got back from

a charming owner, helped us with our laundry and let us stay late and take a shower after the visit to the

central location, quiet, great service, clean rooms, nice bathroom with private parking.

small pool available with limited parking for guests

while this suits me, my wife and kids would have liked on site breakfast on their tourist vacation instead of

the pool was lovely and we spent time relaxing there

a little tlc around the pool area but this seemed to be happening around us due to it being low season

pool good

wifi was pretty bad

my boyfriend and i had so much fun swimming in the pool

we also washed our laundry and everything came back perfectly clean

also the laundry lady lost my shirt and blamed me for it

laundry service on site, great book exchange

friendly staff, laundry service and air con was a bonus

staff can book trips, do laundry and are always happy to answer your questions

also, i like the laundry facilities

staff was friendly and helpful and they had great amenities like laundry, a gym, and free breakfast

location, excellent buffet breakfast, coin operated laundry machine, friendly staff, great wifi

laundry on second floor

laundry machine very helpful

the laundry service.

sloppy - long check-in time, laundry not same day, no fridge in the standard rooms, many rooms with windows only

the laundry or the cast of stomp was in the room above mine

strong wifi

breakfast is buffet style with a wide variety of really good tasty food

i got 3 different answers about laundry, phoning reception or restaurant don t always get through either

the staff seemed like college kids who would rather be doing something else - there

wifi connection not working well in the top floors and breakfast restaurant

i loved the roof top bar as

food, room, staff and casino

and laundry available

were wokend early each morning due to the noise in the kitchen / possibly another hotel - but this started from

breakfast was a bonus

clean, airco, and wifi working fine, friendly staff, good location.

it doesn't have room service but the location is very convenient to know the center of san jose and taking uber

got charged $22 for a laundry bag

charges for room service and laundry

big shower, a good gym for a workout and we enjoyed the breakfast very much

it's beautiful, the restaurant and bar area is awesome

we ordered room service for dinner and it was good and not as overly priced as breakfast

i had to ask 4 times about the laundry service before one receptionist could answer me, the first one simply

breakfast s women are so amazing and have care of us and breakfast is very good

breakfast was alright, you can sit on the balcony while enjoying your coffee

wifi is not great in the room.

wifi is a little spotty in the mixed dorm, but strong in the common area

very noisy due to sports bar and casino downstairs

excellent breakfast and nice pool

the parking lot is small so we had to park on the street.

nice pool and excellent restaurant.

i think it was from the sports bar within the property

the staff was amazing and the laundry service is perfect

the laundry service was amazing

great design, convenient amenities, comfortable bed, great local location, laundry available

offers services like transport to the airport, and, i think, laundry (both for a price)

also had my laundry done through their service and on the card mentioned it was all delicate and should be air

laundry services were not good, all clothes came back still smelling bad and had been just stuffed

like i gave them my laundry in the morning and when i asked for it at night it still hadn t even gone in the

hot water for tea and coffee in a central spot. info about laundry services.

laundry could be arranged via reception

was going to have my laundry done, but there was a lot of miscommunication between the staff (bring it at 6am

breakfast was delicious and we felt safe although the neighborhood does not look the safest from

also connects internally with its own bar and restaurant

the shuttle is not included, breakfast is not included the room was shabby compared to the picture advertisement

great bar and breakfast

great bar and breakfast

i like that the bar is downstairs

the wifi didn't reach my room, but it was fine in the lounge area outside my room

us poorly, waiting almost 45 minutes for checking in and not getting any complementary service, parking in a

on top of that, loud construction work was taking place near the pool, making it difficult to enjoy any of the

location, free parking, lobby, staff, room service

is well located, walking distance to the main pedestrian street and restaurants, it also has parking facilities

breakfast decent but not like a 5 star property

the hotel also provides a laundry service which was efficient and good value for

kitchen facilities were basic

no communal space either but fast wifi

no breakfast

very big and delicious breakfast (3 different options can be chosen, and all 3 was perfect)

when back at home base, the staff is always attending whether it's laundry, a simple towel, car rental, excursions

the breakfast was great, and the location it's more amazing than i thought it would be!!!!

the beautiful ladies working the bar area are a special breed of feminine

the location the balcony in fitness room

free basic tico breakfast & coffe in the morning

24 hour laundry service

the wifi did not reach in the room, only on the patio.

nice and clean, accommodating staff, decent restaurant right at the hotel, pool was nice as well

the pool was fun, and the bar and open restaurant were very nice

view breakfast pool vibe room w/ balcony

hot water, change of the bed, cover other than a top sheet, screen on window, second trash can, laundry facilities

wifi worked great in my room and at the restaurant next door

clean and secure, quiet inside good wifi.

wifi didnt work, staff wasnt helpfull

the room was clean and facilities like wifi were good

staff were an hour late with the laundry service and we were concerned about missing our bus

parking, pool, safety, atmosphere, location

loved how great the pool area was, the fresh cooked breakfast, the friendly staff and owner that greeted every

great location & reasonable price. pool & gym are big advantage compare to other city hotels

we enjoyed the spa every night and my kid loved the pool

bed, spacious room, clean, good wifi, felt a secure hotel in a rather less safe area of

no hot water, very noisy, wifi barely cannot access, the staff don't speak english.

really like this hotel, the room was really clean, the staff very nice, they have hot water, the wifi was good

to both bus stations we needed, staff were accommodating, wifi was decent, there is a music station that is

this was a nuisance expensive laundry

the wifi was good, but a little slow

only issue was a really poor wifi

location. ambience of the bar and restaurant

friendly staff. good wifi.

we did the kayak trip which was great and she cooked us fresh breakfast even tho we returned after it finished

friendly people, big and clean rooms. very good breakfast and good wifi

the room, grounds, facilities, common areas, and pool were immaculate

swimming pool and the personal attention from the owners

the kitchen aid don't know a single word in english, so we couldn't tell her what we wanted to eat

great staff, choice of pools and delicious breakfast. rooms were clean and comfortable.

wifi in our rooms was almost nonexistent. however throughout other areas it was very good.

renovated property just 15 minutes away from manuel antonio with just the right breakfast and accommodations

nice little restaurant and very excellent staff. nice pool and i saw a sloth!

breakfast was delicious, the staff was very nice and helpful (especially the owner carlos

more than fine but we wanted something more special), this was sorted out straight away, we sent laundry to be

with a couch that turns into a bed in the living room a queen bed in the bedroom and a full kitchen

the hot breakfast was a huge plus

it was so pleasant to sit and enjoy the grounds by the pool

the portion of the breakfast was too little for me

drop off laundry-and you get it done by the end of that day

location, used the spa and got a massage which was nice (the spa is just one room by the way) and the staff

breakfast great. most of the staff was great. well run poker room. wifi reception was fine.

buffet breakfast was very good and is one of the best in san jose based on my 20+ different hotels

the casino

the cleaning staff washed my personal laundry for a reasonable price

used the laundry service which was very fast

price/quality is fine, friendly staff, quick laundry service 2 hours or so and cheap

the laundry service has a pay by number of piece of clothing price.

location, wifi, breakfast

you are traveling with kids or want some peace, read this** this is without a doubt, the worst experience i had

-the parking: it was all an entire nightmare, when i arrived, first thing i did was request access to

parking really small only for 2 cars left my car outside and was vandalized

wifi worked well

big, clean room. comfy beds. free laundry (bring your own powder) was much appreciated.

staff was very friendly, the room was clean and enjoyed having self laundry

i ordered some drinks through room service and got them no problem

pool and gymnasium are available

nice bar and a great breakfast buffet.

pool good. felt like a safe part of town close to park

facilities are ok, however the breakfast could have been better with more options

art doors, lush courtyard and pool area, second lobby space upstairs, really quality

safe and secure, pool, air conditioning, convenient location

great location . good breakfast . nice and clean settings. great staff

the wifi is excellent with a good speed and reliable

good value, friendly staff, very clean, early check in allowed, good location for busses

wifi good

the bed was too big for the room. the wifi would be down for hours at a time. it was kinda loud.

location in downtown, nice staff, bed was pretty comfortable, ceiling fan, decent wifi

adults only, so we had a very quiet time by the pool and it s surrounded by so much nature

we had to mention two small downsides: the lack of a jacuzzi in the pool area, and the fact that for the price

the included breakfast was another plus point; there was a variety of delicious options that satisfied all

adults only, so we had a very quiet time by the pool and it s surrounded by so much nature

the spa had very limited availability

failed at refreshing toiletries without being asked, charged a criminal amount for laundry

$10 for room service charge - when your room is literally under the restaurant, i can't see how charging

besides the rooms being spacious, clean, and very comfortable, the spa therapists gave us the best deep tissue

staff, the spa , and the food were amazing , second time coming here , never disappointed

breakfast was ok but not great

they even have a laundry service onsite, which was extremely helpful

the hotel then offered me a free laundry as a way to compensate for me

their activities are amazing and the breakfast is all home made

parking was complicated, also the road in front has a lot of movement, we could hear a bit in the

we loved the attention and the love they put in the property, breakfast, help etc

wifi connection is shockingly bad, which spoiled it for me also, but less importantly, the

the kids loved the hot tubs

no pool but hottubs were good.

otherwise the staff was kids friendly, very nice

there is also cuban bar next few blocks

the parking is an issue because it holds 3 vehicles, but only the front car can exit, so we needed to

but a good value with off street parking

excellent host and service staff, breakfast was delicious, location is convenient, private gated parking

the wifi worked perfectly throughout my stay

private parking and good wifi signal

wifi sucked most of the time

free secure parking ( behind a gate, opened by fob)

ample parking space

breakfast was delicious and the employees who made it talked with us and asked us about our daily

location, breakfast, the room, the swimmingpool and the staff