housekeeping staff are lovely and were very gracious when helping us with some extra requests (laundry service

furniture with a nice fireplace, the room with a nice terrace, the staff in general with adela, the most sweet

kitchen lady is a ham

we enjoyed spending time in the pool area which is lovely

everything, pool, food, service!

english and tried hard to help with requests, such as getting me an extra blanket, finding some laundry soap

laundry onsite

laundry room was very convenient and very cost effective

pool, laundry facilities (not used but good to know how much is available), spacious, little playground

2 pools, laundry facilities and large workout facility

really bad wifi

forward to return many times to the impeccably clean and efficient rooms, and hang out at the pool, and hug my

not much of variety in breakfast choice. the water in the pool was way to cold to swim in.

comfy beds, great bathroom, lovely pool, late breakfast, value for money.

small meet a lot of nice guests hotel is very nice beautiful pool the owners were very nice

they did a lot to help with meals we ordered in, arranging tours, getting laundry done, etc

need to limit use of the laundry facilities after 8pm

i loved that the hotel was very pet-friendly - there are a lot of cats and a very cute dog

staff (perfectly always there for me), the view, the breakfast ( a real cooked, costa

wifi, poor reception in the room.

breakfast was made with so much love you could taste it

lovely oasis in the middle of the city - beautiful garden and quiet / peaceful - the food : breakfast probably

breakfast was amazing

breakfast is exceptional with every part perfect and delicious

decor, lush gardens, very safe neighbourhood, delicious breakfast and excellent service from the friendly

- restaurants, mall the staff is amazing - very helping, kind and with good vibes there is a laundry room in

excellent service and breakfast and free laundry room

wish we would have known ahead of time that laundry facilities were available at no charge, some of us had our

free laundry

free use of laundry facilities

the free laundry facilities were useful than expected

no room service and very poor menu in restaurant

other than that the stay was great, the gym and lobby area were nice

the gym. could be better

nice gym, spaciois rooms with special decorations for our stay, friendly staff, secure parking

we requested laundry service only to find out it was not and we were billed anyways - we did obtain a

a problem with towels and laundry that was not easy to solve, even with the willingness of the sr

we appreciate and like the 24-hour gym; plenty of options for breakfast.

my kids and i waited and returned at the suggested time, only to be told it was still being cleaned

bed, lumpy pillows, bad water pressure, no minibar, no soap bar, poor shampoo, expensive room

coin-operated laundry would be nice

only thing which could have been helpful, was a self service laundry area, as the prices for the hotel laundry

was wake up at 730am by hotel staff for ark about laundry service and at 830am for control in room

great wifi and liked the chromecast option with the tv

- very good gym facilities

the windowless room was spacious as mentioned, it was also loud due to its proximity to the hotel laundry and

is great, the coffee is perfect, and marvin helps in anyway he can, helping with luggage, parking, finding places

are only 4 parking spots inside the hotel, and the rest outside on the road

the room is close to the kitchen, there were noises late in the night and early in the morning

excellent staff, very friendly. deliciuos breakfast.

loved the room service food and delivery was fast

popcorn is free and plentiful in their kitchen

i booked it instead of another one, besides the location because of the gym

no room service after 9-10 pm and none before noon. great location in commercial center.

location close to escazu pleasant staff good restaurant comfortable and secure parking lot restaurants and

nice to have the use of laundry facilities

wifi didn t work and we had to find somewhere else to work from every day

good wifi

location, secure facilities including off-street parking, and very friendly staff

liked the location, the facilities, the rooms, the safe and free parking and the hospitability of the staff

every staff member was involved in the new year eve event preparations, the restaurant and the bar were close

the grounds and the view are very magestic. it has a nice pool. it s romantic:)

construction by the pool, in the hood, dogs barking, smelled awful, photos are a lie

the amazing view, good service, the room was good. the breakfast very good. i loved it

the spa was closed due to covid as was the hot tub

comfortable beds, good internet, exceptional breakfast

secure parking area

comfortable room, good breakfast, nice lobby, free parking, and staff who were super-helpful above and beyond

pretty safe walking to them ud83dudc4dud83cudffdud83dudc4dud83cudffd lastly, they have a small gym and the best

the gym was very good and had everything i needed

shower in our room was cold, and the laundry was extremely expensive

and andres, now at the restaurant downstairs, daniel outstanding, i almost forgot, we call for laundry service

the gym is well equiped - would suggest adding yoga mats to use outside in the courtyard

the pool gym and the food. beds were extremely comfy

breakfast, fantastic pool & hot tub 24 hour

pool

details! mini bar in the room and didn't like to hear dogs bark

no mini bar as advertised, some of the main ceiling lights didn t work and it is located far from

swimming pool

told us to order mini bar drinks from reception and then isisted we paid 35% more for them as he had 'run out

very nice staff, rooms are clean and a healthy continental breakfast.

it s got a kitchen

we had to leave early so couldn t have breakfast. staff were very friendly and welcoming

the continental breakfast was wonderful with fresh bread

breakfast was sliced fruit and biscuits with jam which was adequate for one day

noisy from the laundry room, even that my room was not that close to it, they kept the door open and it made a

great breakfast included, all staff was very nice and super helpful, and even had a gym and laundry room

no elevator wifi was too slow

we were worried the bar area would be noisy at night for the rooms nearby but it didn't go too late

the breakfast was good and the gated parking was directly across the street

the pool and property are beautifully kept and the rooms are classy and clean

it was very nice. good service and great bar prices.

the connection between the restaurant, bar and pool makes it a great social place to hang out

parking space is very limited

i did not use the pool

they don't have soap and shampoo in the rooms also the bed is almost in the same place of the kitchen

perfect to stay because it has a small kitchen

the room has a small kitchen in case you want to stay several days and prepare something to eat

wifi was strong on thr 3rd floor

nice gym and pool

the roof pool wasn't exactly like on the photos but still good.

are big, beds very comfortable, breakfast is great, staff is generally very friendly and helpful, wifi is strong

the staff. the club lounge. the pool.

i arrived too late for the laundry service, but the receptionist kindly did it himself which was greatly

the hottub/plunge pool looked quite sorry for itself and the gym consisted of one treadmill

the staff were excellent. the breakfast superb.

beautiful environments and good breakfast.

parking on a nearby parking lot, 5k (colones) for a night, this is not informed thought booking, gym facilites

noise of the staff, cleaning, from the corridors and that they enter at 8am to room for laundry

laundry is over priced

wifi didn't work during my stay but hopefully they have that fixed now

the pool and the excellent breakfast quesadillas, muffins, and mango juice!

bad wifi and bad cleaning service

walking distance to a local sports bar w pool and great dancing

very modern and clean hotel, well located. the gym and pool are great with a an amazing view

the rest of the hotel was equally high standard with great facilities including the great pool area and gym

didn t get to use the pool but it looked great

room service was below par

they charged an exorbitant amount for laundry service

pool temperature was cold, only kids would go in.

we ordered room service and the gentleman who delivered it was very kind and showed us how to use the

the pool was heated and the gym was small but has everything for a great workout

enough space for parking

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery

gorgeous pool

good breakfast but not much choice

the pool was refreshing and very clean

the pool, the room, the bed, the staff, extras like an icecube machine on the floor

should have an american breakfast on the menu because a lot of canadians and america's visit there

i liked it that they had toast for breakfast.

everything else on the breakfast bar was off limits

breakfast costed extra money

everything else on the breakfast bar was off limits

there was a laundry facility available which was very appreciated ($1

breakfast was good enjoyed pool area. appreciated access to laundry facilities.

the entrance is in a parking lot and was difficult for our driver to find

only 20 mins from the airport. the bar restaurant had tasty and reasonably priced food.

i feel safe there for my kids to roam around and o don t

breakfast was terrible

facilities are ok, however the breakfast could have been better with more options

nice environment, good size of room, breakfast included.

there is not a orange or another kind of juice in the restaurant at breakfast time.

breakfast was very good

laundry is extremely expensive, room service has good and bad moments.

in to my room early and although i only stayed for 1 night they did their best and had all my laundry back to

laundry in each villa

had not been properly cleaned - the laundry was clean but the sides had not been wiped and had food on them

think your laundry price over !

needed king size bed, laundry to expensive

great location, great italian restaurant, wonderful staff, on site laundry, free breakfast.

thought the listing said there was a washer in the unit, but i may be wrong (i needed to do some laundry)

laundry is expensive, and only half of the machines were operating at the time of our visit

actually the washer / dryers are in a separate laundry room

room service and food was wonderful

limited parking, they utilize the front drop off area of hotel, and there is no pool or gym

the room was a bit dark however the wifi only worked closest to the door.

m the next day there were kids running around

would be better if there was a pool or somewhere to sit in the sun

breakfast guy was super attentive and very friendly

no pool

room is spacious with all the facilities you would expect, breakfast was substantial and well prepared and

great breakfast

coffe inside the room, breakfast, silence, parking in front, internet wifi, dinner by cheff

breakfast was made fresh to order

didn't have pots or pans to cook, but had a kitchen?

breakfast cooked to order off menu

there was a full kitchen, it was not well equipped

the staff, location, and breakfast were very good.

the morning breakfast

breakfast was delicious and varied with something for everyone

the room was clean, had enough towels, but the kitchen was not really good for cooking, except of salads, it

hospitable stuff, good breakfast served by a very nice lady

good location, comfortable bed and big parking lot

big room, gym, laundry

staff is excellent! restaurants are spacious and inviting. there is a casino to kill time in.

the wifi never worked

location,free parking,nice hotel

nice large room and clean bathroom. pool was fine, gym was good and the bar area ok

laundry service good value (out sourced)

the price for laundry a bit high. paid 40$ for a couple of t-shirts, shorts and underwear.

laundry was ridiculously overpriced

room service was very good

breakfast was amazing

so, i asked if i could have access to their laundry room to get the stains out

room backed up to the laundry, so when they were doing laundry we did not have adequate hot water to shower

advertised laundry and didn't have it

breakfast wasn't included and it is very expensive (12,5 $ each, including kids, for continental breakfast is

kitchen could have been equipped with more dishes, silverware, and cooking utensils

laundry

we paid for some laundry to be done but when we started using the clothes they didn't appear to have been washed

30 laundry costs 8 dollar for 1 box and you get back stinking clothes big scam at the very end

they have a laundry option at a reasonable price ( reasonable by costa rica standards and compared to other

offered for laundry ($10/load), $4 for a coffee, and airport runs ($25) and a few others were very high

laundry system was good

roof pool area to relax artwork

the gym. no so much of one.

room service took over 1 hr.

location and breakfast

to the property at 7pm with 3 kids after telling in advance that we will arrive at this hour and no one is there

the restuarant and bar are beautiful and the food was excellent

gym wasn t the best

good gym for my needs

very good hotel and stay right in the heart of the capital. private parking on site

staff was very friendly, the room was clean and enjoyed having self laundry

big, clean room. comfy beds. free laundry (bring your own powder) was much appreciated.

the restaurant and mini bar are expensive

pool

pool and gymnasium are available

parking place

we had some bruschettas for dinner at the hotel bar and they were delicious

parking here is difficult if there are more than 2 vehicles

lots of space in a room, good private parking for a car. helpful staff.

private parking and good wifi signal

good paid laundry service

excellent good value laundry service with same day delivery

the house is very beautiful and they have a laundry service

very pleasant. good location. friendly, helpful staff. great breakfast.

friendly staff good breakfast the style of charm of the hotel including the furnishings, artwork, and fixtures

location, clean, free parking

the hot pool was amazing for the kids

friendly staff and room service

water tasted funny, and the parking lot was open so the car got really hot from the sun, apart from that everything

there is a covered parking structure

breakfast was very tasty, i was full ud83dude0a the staff was very nice and helpful (did the laundry for me)

trying to find someone with no success, luckily i searched around the empty reception and found a wifi password

the wifi connection was awful

sloths on property and clean pool

was close to the airport and to the golf course i playing

attendant spoke english, was very personable and accommodating and called a taxi for me after breakfast

wifi ants all over the walls in the room ac not working and very noisy very old towels see through

breakfast ok

room shown was totally unacceptable with a window looking onto a air shaft second room had no wifi third room

good breakfast

the pool did not get the sun. so it was cold. the hot tub the same.

was so kind and welcoming, loved the local complimentary breakfast every morning, lovely swimming pool, and the

breakfast on the terrace was incredible, i did not want to leave

pool and hot tub were too cold, probably the season.

courteous staff, good breakfast, profusion of plants throughout the property, comfortable room

location in downtown, nice staff, bed was pretty comfortable, ceiling fan, decent wifi

good value, friendly staff, very clean, early check in allowed, good location for busses

very close to tica bus station. room was comfy enough. wifi worked well. hot shower.

the wifi is excellent with a good speed and reliable

the bed was too big for the room. the wifi would be down for hours at a time. it was kinda loud.

being close to airport on departure and the staff arranging transportation, the great job of laundry and the

welcome, large rooms, lovely pool area, fast wifi and very tasty breakfast included

adventure inn was a great place to stay on our final night in costa rica as a family with kids

staff excellent, huge comfortable rooms with excellent bed, wifi, free international calls, nice garden area

would of liked more variety for the breakfast buffet

also nice that their laundry service was affordable

the staff were super helpful, the gym awesome and the place was in a great location

location and rooms ok. there is a gym.

would have been nice to have an industrial size handy/bacterial wipes in the gym, or spray bottle and towel

the breakfast was great as well

great breakfast, laundry on site.

buffet was available each morning with a wide assortment of foods and the restaurant and bar stayed open until

breakfast bar fantastic

parking

excellent breakfast buffet, acceptable wifi

i asked and paid them $5m to do a huge bag of laundry which was super helpful as we were headed to cancun from

the main issue was being next to the laundry room which operated all night long

unfortunately, the power went out so i had no electricity, wifi or hot water

unable to connect to wifi

working wifi no hot shower

one window looked over the laundry room and the other over a hall way

like that they have laundry service and airport taxi shuttle

the family who owns the place were very nice and helpful and they had a very good breakfast

nice staff, free morning breakfast

big breakfast served with coffee and juice in the morning and very helpful staff on the front desk

location. quite good value. polite staff. strong wi-fi. laundry service in reasonable price.

area is a bit sketchy at night, the music from the bar is very loud and most of the rooms have windows facing

price, good room service, hot shower (after three weeks in nicaragua we really appreciated it), cleanliness

the wifi was reliable and strong, and the central location makes it easy to walk to the city center

nor the other services (breakfast / restaurant room service etc

laundry and didn t return change, was not rinsed well or folded poor lighting after dark, bring a

the breakfast is small but tasty

the breakfast of fresh tropical fruit toast eggs and potatoes was delicious

the pool was nice and big and very refreshing

the swimming pool is great for the kids who (with jetlag) went in very early in the morning (quietly) and the

down facilities, no free shuttle to the airport after 1 pm (advertised as free 24-hr shuttle), no laundry, awful

a laundry on site

don t like the perfume cleaning products or laundry soap

laundry here , tv is small , slow wifi , the deadbolt on the door didn t work

near restaurants and laundry facility

and angie, the desk people, also cook breakfast and clean and do laundry too

quick laundry service

plus we could do our laundry (with an extra charge)

wifi was good, we could make tea and have coffee during the day

warm water, super friendly staff and a kitchen for your use which is also impeccable clean

used the laundry service which was very fast

price/quality is fine, friendly staff, quick laundry service 2 hours or so and cheap

the laundry service has a pay by number of piece of clothing price.

the cleaning staff washed my personal laundry for a reasonable price

wifi can be improved

rude and gave zero direction on how to find the room, maid woke us up at 7:30 to ask if we wanted laundry service

room was weirdly furnished and uncomfortable, lots of road noise and laundry room noise made it very distracting

accidentally took it and i never got my dress back, even though i begged the staff to look in the laundry

laundry facilities on the property

good wifi

appreciated the early check-in and free laundry.

added bonus: the laundry room on the first floor which given we stayed after a two week trip on our way to

there was a queue for laundry in the evening as they have only 2 +2 machines

the breakfast was good, the staff was pleasant and helpful!

giant beds, very nice suites, gym with a lot of different equipment.

gorgeous lookout onto the golf course, amazing breakfast and hospitality

outside back yard with view of golf course

hotel is right on the golf course

fabulous view across the golf course that might have appeared from the advertising that one would have access

the parking was gated which we also appreciated

the view of the golf course was great from the foyer and from the room

courtesy entry to the cariari golf & country club for use of pool and tennis

and fabulous views of golf course and mountains

the chandelier, floors ,fireplace& view

also, they gave us a free shuttle to airport

i arrived after 10pm. hotel shuttle did not show up at the airport.

they also provided us shuttle to airport

breakfast is ok, plenty of parking space

love how clean and neat the hotel is, breakfast was great and i love that the hotel met all the covid-19 safety

housekeeping was lax. laundry services could be improved.

they're laundry was

no laundry service

laundry service is beyond overpriced

they said they were having a big problem with their laundry

the hotel does not have an in-house laundry facilities for the guest

bed & shower were perfect! breakfast was very nice!

nice pool

i enjoyed a swim in the pool, which is just about long enough to do some laps in

location, breakfast, comfy bed, clean room

really like this hotel, the room was really clean, the staff very nice, they have hot water, the wifi was good

bed, spacious room, clean, good wifi, felt a secure hotel in a rather less safe area of

no hot water, very noisy, wifi barely cannot access, the staff don't speak english.

to both bus stations we needed, staff were accommodating, wifi was decent, there is a music station that is

the staff was amazing and the laundry service is perfect

the laundry service was amazing

i had to ask 4 times about the laundry service before one receptionist could answer me, the first one simply

great staff and awesome breakfast served every morning with fresh fruit, coffee american or tico to chhose

wifi was sometimes on & off

good price- included breakfast, drinkable water. right in the city center.

even in front there is a casino where you can exchange dollars to colones and on the side a supermarket for

charges for room service and laundry

got charged $22 for a laundry bag

the wifi kept dropping in my room. very frustrating.

room service was slow, and the food was ok i had been sitting under the cover for a while, and kind

room service non one answered after 10 times it was a battle to order and then we it came, it was

the location, breakfast, free laundry, rooms, pool, servers were amazing

half of the machines in laundry room was broken

super comfortable, great breakfast, free laundry if you do it yourself (and a paid one available too), lovely

i enjoyed using the laundry facilities after travelling across costa rica

laundry room

great gym, pool and even kinder staff going above and beyond every

hotel is super comfy, breakfast was delicious

brand new, clean, very well located, with an amazing complimentary breakfast, a cute pool, and nice shops and

brand new, clean, very well located, with an amazing complimentary breakfast, a cute pool, and nice shops and

hotel is brand new, beautiful amenities, restaurant, and the gym is on point for a short term stay

and laundry available

the breakfast & pastries at the cafe were excellent as well

wifi and everything worked as expected

clean, airco, and wifi working fine, friendly staff, good location.

the smells from the kitchen up into the bedroom in the morning

i got 3 different answers about laundry, phoning reception or restaurant don t always get through either

honestly only the fries i ordered at room service.

the wifi worked well (we work from the computer so it's really important for us)

room service for morning coffee would be great. also late night snack menu for the room

loved that there was gated parking included in reservation

wifi worked well

-the parking: it was all an entire nightmare, when i arrived, first thing i did was request access to

you are traveling with kids or want some peace, read this** this is without a doubt, the worst experience i had

parking really small only for 2 cars left my car outside and was vandalized

on top of that, loud construction work was taking place near the pool, making it difficult to enjoy any of the

the breakfast was good with lots of options

to make matters worse, when i attempted to contact room service, no one even answered the phone

bed and breakfast was good

i sat in bar for over an hour waiting for the queue to disappear

staff were an hour late with the laundry service and we were concerned about missing our bus

very nice staff, huge room, delicious breakfast, the kids loved the pool!

very central. v friendly staff - even has parking

gym in which the machines were old and rusty

free parking

sloppy - long check-in time, laundry not same day, no fridge in the standard rooms, many rooms with windows only

the laundry or the cast of stomp was in the room above mine

the laundry service.

all staff was incredibly nice and helpful and also the room service/food was excellent

we love the restaurants and the free breakfast buffet

drop off laundry-and you get it done by the end of that day

cleaning staff, room service, and restaurants staff were fantastic

they got rid of the fill breakfast buffet

clean modern, great staff, casino on property and restaurant and bar. good value.

the casino is popular with the locals

this was a nuisance expensive laundry

the bar was a very cool space, i'd definitely recommend checking it out

nice staff decent breakfast great wifi spacious room went for dinner to a hotel restaurant and there was a live

breakfast was fine as i only eat fruit and the waiter was kind enough to bring it to my room for me

loved the breakfast

great location close to everything. breakfast was delicious. staff were helpful. wifi was good.

little cafe on premises was nice option to get some room service and small breakfast in the morning

could use another towel bar in the bathroom or some hooks

breakfast was tasty, the hotel was comfortable and in a great location for exploring the centre of

30am) and the hotel staff made sure we had a small breakfast before we left

location, excellent buffet breakfast, coin operated laundry machine, friendly staff, great wifi

laundry on second floor

laundry delayed at reception without explanation about requiring payment prior

also, i like the laundry facilities

staff was friendly and helpful and they had great amenities like laundry, a gym, and free breakfast