first night we stayed in separate house where we cooked, played board games and did much needed laundry

good wifi connection

safe parking was also a big plus

to find and parking in front

it was handy to have the kitchen sink, coffee, and fridge in the room

rooms, great views, well equipped kitchen, good beds, helpful and friendly hosts, quiet

the house is marvelous and very comfortable (also for families with small kids

view, a lot of space, 2 bedrooms, well equiped, very clean, washing mashine, parking place, good breakfast, the

liked the peace and quiet, the privacy, the stunning views, all the birds, the well equipped, kitchen, outside

the house is marvelous and very comfortable (also for families with small kids

the breakfast was excellent.

the pool was dirty and the food offered at the pool bar makes no sense in relation to price, quantity or quality

buggy, spa massage and breakfast were really good.

wifi weak the owner ignores the neccessary investments

good service at breakfast

isn't great, we had to wait 2 days on our laundry, they couldn't tell why, not a clear communication simpel

parking space

wonderfully friendly. gorgeous pool. a great place to stay on our way to san isidro.

got a upgrade to a room with a fridge and small kitchen because the hotel was not full this day

secure parking free

wifi in the chalet was not very good

room is large, the beds are extremely comfortable, and there is a little kitchen with a sink, bar fridge and

especially the coffee machine on the table during breakfast

it has a very well filled mini bar nd provide excellent coffee in the room

the ventilation for the fireplace is not very good, so the smoke accumulates in the room

breakfast was plentiful, delicious and coffee was great

the breakfast was amazing and the fruits were perfectly ripe.

breakfast was great

remote peaceful location in the mountains excellent dinner and breakfast very welcoming

our unit, brought our supper to the room when my wife fell ill and served us a healthy and tasty breakfast

and spacious rooms, welcoming staff, breakfast available to pick up even a night before if you need to leave

nice staff, very good breakfast, good wifi, large and clean room.

nice restaurant in the hotel and free breakfast was delicious

reception assisted me to late premises late at night and provided secure parking location

kitchen terrible, over priced

access to laundry services and good breakfast

we needed to use the laundry service and the lady in the reception arranged everything for us and the guy who

plenty of parking

breakfast included, friendly staff and as close as you can get to irazu

very comfortable rustic hotel. very nice breakfast. very clean facility.

the parking is just by the room and under roof

location and breakfast

the breakfast and the room.

secure off road parking

breakfast buffet was okay.

free underground parking with validation

nice place with under ground parking and a good food

breakfast was great, staff, room amenities, and cleanliness too

extremely friendly and helpful at all odd hours. easy safe parking

- nice breakfast

hardly manageable hot water in the shower. poor breakfast.

pleasent helpful staff and good typical breakfast included

breakfast wasn t much better

for breakfast you can order an american style meal, typical tico style, or even

nice environment and breakfast

we even got our laundry done for a small fee

breakfast, served in a bar nearby, was excellent

breakfast was delicious

friendly staff who also helped me find breakfast options in the area

nice terrace and garden plus kitchen all equipped

a coffee bar would have been nice along with a small buffet of cheeses, meats, fruits, etc

on one of the mornings we had to leave very early so they gave us our breakfast to-go the night before

nice short trail that leads to the river nearby, and absolutely fantastic facilities, delicious breakfast, and

unpaved road (last 300m) to access. wifi not working in the room.

the breakfast has been also excellent (including eggs, fruit, local cheese, cake,

the staff were lovely and we had a nice dinner and breakfast in the restaurant

the breakfast could have been better in relation to the price

hard), quality linens (poor quality rough towels), working internet connection (each room had a wifi router with

also, some of the staff had a hard time with their own menus, and sometimes (for example breakfast) they would

'superior' room was shabby and needed renovating. breakfast was late and shambolic.

and well designed rooms, friendly staff, refreshing pool, fresh fruit and squeezed juice at breakfast

there you can have breakfast and dinner

the little park and short property trials were great for keeping the kids entertained

the food (breakfast and dinner) was excellent and the staff were extremely helpful and friendly, especially

we didn't like to leave. i will be back and sending all my friends with kids or couples.

you rely exclusively on the hotel wifi

the free breakfast i chose was poorly made and not worth eating. a hot dog is not

hotel didn t let us know that the pool will ve closed during our stay and wifi didn t worked and i

if the pool was working i would stay here again for 1 or 2 nights

breakfast was good location was good

the food and staff were remarkable and the outdoor pool entertainment was excellent

did my laundry promptly and well

i had my laundry done when i first arrived, which was done perfectly, very quickly, and for a great price

better breakfast

price and breakfast ud83dudc4c

good secure parking

they provided laundry service for an additional fee and it was done within an hour

breakfast was bountiful.... located near la paz park, great for kids

there is a convenience store around the corner for groceries and walmart is 7 min away also, the pool is nice

pool wasn't heated

our kids enjoyed the pool

was beautiful, security was nice, neighborhood was quiet, room service was well provided

breakfast was good,exelente location close to family and friends,also lots of restaurants,stores

the included breakfast was very good; particularly enjoyed the fresh fruit, good cheese and fruit juice

the location is great, the breakfast is wonderful and the staff is always helpful

excellent breakfast and other amenities.

we had to have a early checkout to get underway with our travel, so the owner made a very good breakfast for

clean, comfortable, with most of the basic amenities, and traditional cr breakfast

it s secured location free breakfast is wonderful

parking inside the parking lot was a bit stresssful and noisy for those who had windows to this

sized room, super friendly and very helpful staff and free parking

good breakfast, and off-street parking available

comfortable, secure parking and great breakfast

breakfast great- staff were very helpful

breakfast was absolutely delicious

breakfast was good

the is no room service, and the restaurant is not opened late.

and helpful staff; good location; good facilities (pool table and area to chill inside); big kitchen to use

the food at the restaurant was delicious (breakfast - lunch - dinner), we would be coming back for sure

wifi does not reach the rooms

gallo pinto is not always included in the breakfast, it seems that you have to pay for it some days as an

breakfast was lovely

the fire next to the bar barely heats the area (where everyone is hanging out because there s drinks and wifi

the wifi didn't work well in the toilet

parking situation

lack of parking spots

great spot for staying a few days and working in the common area with exceptional wifi

nice and comfortable room and a very good breakfast. people were very friendly and kind.

breakfast in luz de luna top, nice and friendly atmosphere

the shower gel smelt of bubblegum ud83dudc99 breakfast included - either continental or typical

the breakfast was also very good

the breakfast was lovely and the area where you go to eat is really nicely decorated and has lovely

haggard arrival, the kindly whisked our bags away before settling us down for a delicious local breakfast in

parking, location, secure. good breakfast starting at 6:30.

good wifi signal and speed

nice location. free parking. nice staff. free coffee in the morning.

uncomfortable and not very secure parking

super helpful staff, they welcomed us late at night and helped us with parking and taking us to our room

they did my laundry for free and did not give me any hard time when i had to cancel the last night

they also washed, dried, and folded our laundry in 2 hours for $10

welcome us after a long day of travel with bottles of water and assistance to our rooms, did our laundry for a

they helped wash laundry and the breakfast was wonderful (at a slight extra cost)

laundry service ($8 per load) was efficient

i was grateful to have laundry service

rooms are beatiful and clean, excellent wifi

the room has big windows and is bright which was very helpful for my kids to look around when it rains

also has a decent restaurant and bar with seating outside by the front sidewalk

good value, wifi, cable,free local calls, nice

was going to have my laundry done, but there was a lot of miscommunication between the staff (bring it at 6am

hot water for tea and coffee in a central spot. info about laundry services.

laundry could be arranged via reception

hotel with a great location for walking to central san jose and to the trendy restaurant and bar neighbourhood

the dishes were inspired by the owner and i recommend eating at the bar and chatting to him , as he is a food

breakfast ok

also, probably due to the constructuin, the pool was too dirty to let our kids play in it

there is a good restaurant and a lovely courtyard with a small pool

beds, friendly staff members, pool, nice restaurant with really good food, perfect working wifi, enough to see

great location close to everything. breakfast was delicious. staff were helpful. wifi was good.

i like that the bar is downstairs

didn't close properly leaving an inch gap in one corner and letting all the noise from downstairs bar in which

is close to nearby eateries, bars, and walking distance to downtown

excellent breakfast lunch and dinner served at hotel castillo

no clothes iron available. wifi is good, not great.

location, excellent buffet breakfast, coin operated laundry machine, friendly staff, great wifi

staff was friendly and helpful and they had great amenities like laundry, a gym, and free breakfast

laundry machine very helpful

laundry delayed at reception without explanation about requiring payment prior

also, i like the laundry facilities

laundry services were not good, all clothes came back still smelling bad and had been just stuffed

laundry service very expensive

staff was perfect and they really helped us with doing a lot of laundry for us in 2 hours

offers services like transport to the airport, and, i think, laundry (both for a price)

the room was really small, restaurant/bar was a bit pricy, no laundry service available

the hotel also provides a laundry service which was efficient and good value for

good location, great breakfast. good place for a budget stay in the city

very big and delicious breakfast (3 different options can be chosen, and all 3 was perfect)

also, messages on booking never got replied, since i asked in advance for a late check out

rooms in the main building are nicer, with a beautiful common room and a great kitchen

hot water, change of the bed, cover other than a top sheet, screen on window, second trash can, laundry facilities

wifi is good. good place next door to have breakfast.

the room was clean and facilities like wifi were good

room : i had a double bed room with private bathroom , tv with full cables , closet , wifi

clean and secure, quiet inside good wifi.

when back at home base, the staff is always attending whether it's laundry, a simple towel, car rental, excursions

there seems to be a lack of consistency out of the kitchen and breakfast was a bit late

no pool

sometimes the wifi connection was bad

free parking and security does a great job

sloppy - long check-in time, laundry not same day, no fridge in the standard rooms, many rooms with windows only

the laundry service.

the laundry or the cast of stomp was in the room above mine

liked the location, the price and the breakfast was exceptional!

staff was great and we loved the parking area

i got 3 different answers about laundry, phoning reception or restaurant don t always get through either

room was a bit small for 4 (2 adults and 2 kids).

great restaurant and rooftop bar were good

in the middle of san jose , restaurants, casinos and shops, and that amazing roof top terrace with an amazing

was very comfortable, although the bathroom tile and spa were old and marked

and laundry available

breakfast is a little basic but has different options (vegan, gluten-free options)

the breakfast was really good

clean, airco, and wifi working fine, friendly staff, good location.

rooms are small, but have a safe,, great wifi, good firm beds, and reading lights over the bed

is well located, walking distance to the main pedestrian street and restaurants, it also has parking facilities

location and facilities (pool, gym and restaurant)

we had the pool for ourselves

the breakfast was good with lots of options

breakfast buffet was almost empty due to the january 1st holiday but the hotel manager was more

got charged $22 for a laundry bag

charges for room service and laundry

room service non one answered after 10 times it was a battle to order and then we it came, it was

a family with kids came in and were shouting to each other making so much noise and no one said anything

breakfast was excellent. central location. late check out.

i had to ask 4 times about the laundry service before one receptionist could answer me, the first one simply

they give you a towel and a bar of soap

good price- included breakfast, drinkable water. right in the city center.

place was clean, bathroom inside the dorms with towels and soap, nice breakfast included, room has lockers,

el wifi iba regular

staff were an hour late with the laundry service and we were concerned about missing our bus

decent breakfast and good location

the furniture and setting was lovely, they had a gym & the breakfast was great

the other major issue were 3 your kids that destroyed the peaceful environment

safe parking is a big added feature

the staff was amazing and the laundry service is perfect

the laundry service was amazing

this was a nuisance expensive laundry

location. ambience of the bar and restaurant

it’s has a wonderful breakfast shop and bakery and the hostess debbie is wonderful

well equipped rooms, wifi in the room, hairdryer in the bathroom and a comfortable bed.

staff was friendly and helpful, nice bar attached, good breakfast menu in addition to included breakfast, good

drop off laundry-and you get it done by the end of that day

the breakfast waiter , victorious, was top notch

to eat breakfast outside on the patio of the restaurant and having homeless people come up and ask for

wifi signal,acceptable restaurant,helpful front desk staff

the casino is popular with the locals

-the parking: it was all an entire nightmare, when i arrived, first thing i did was request access to

parking really small only for 2 cars left my car outside and was vandalized

you are traveling with kids or want some peace, read this** this is without a doubt, the worst experience i had

wifi worked well

she told me i could have my laundry done on sunday

the underground parking kept my rental motorcycle safely out of view

was good, my room was close to reception so i could use wifi from my room

wifi in the rooms was unreliable

friendly staff, large room, great pool

really like this hotel, the room was really clean, the staff very nice, they have hot water, the wifi was good

bed, spacious room, clean, good wifi, felt a secure hotel in a rather less safe area of

no hot water, very noisy, wifi barely cannot access, the staff don't speak english.

to both bus stations we needed, staff were accommodating, wifi was decent, there is a music station that is

the laundry service has a pay by number of piece of clothing price.

used the laundry service which was very fast

the cleaning staff washed my personal laundry for a reasonable price

price/quality is fine, friendly staff, quick laundry service 2 hours or so and cheap

a bar across street was.very loud until midnight

location in downtown, nice staff, bed was pretty comfortable, ceiling fan, decent wifi

the bed was too big for the room. the wifi would be down for hours at a time. it was kinda loud.

wifi good

very close to tica bus station. room was comfy enough. wifi worked well. hot shower.

the wifi is excellent with a good speed and reliable

one window looked over the laundry room and the other over a hall way

like that they have laundry service and airport taxi shuttle

room i missed outlets to charge devices, the lightening was poor and unfortunately there was no wifi connection

nice staff, free morning breakfast

breakfast included and while not exceptional, for the price of the room, an excellent value

location. quite good value. polite staff. strong wi-fi. laundry service in reasonable price.

the room had the basics with with cable tv, wifi, a table with chairs and a bathroom with hot water

nor the other services (breakfast / restaurant room service etc

there is a bar right next to it that makes ir very loud

close to terminals mepe and 7-10, clean room good wifi

plus we could do our laundry (with an extra charge)

and angie, the desk people, also cook breakfast and clean and do laundry too

quick laundry service

super clean, decent breakfast, superfast wifi

super friendly staff, comfortable bed and fully equipped available kitchen.

i asked and paid them $5m to do a huge bag of laundry which was super helpful as we were headed to cancun from

the main issue was being next to the laundry room which operated all night long

working wifi no hot shower

unfortunately, the power went out so i had no electricity, wifi or hot water

wifi is not that strong and the noises at night from the restaurant and bar next doors!

staff was very friendly, the room was clean and enjoyed having self laundry

big, clean room. comfy beds. free laundry (bring your own powder) was much appreciated.

breakfast is included in your stay and the hotel offers a variety of options to match any dietary

poor wifi in my room

overall breakfast is ok. love fruit selection

wifi ants all over the walls in the room ac not working and very noisy very old towels see through

good breakfast

the location and breakfast were very good for us too

breakfast is also a treat

staff friendly and helpful, very professional. breakfast is nice.

excellent host and service staff, breakfast was delicious, location is convenient, private gated parking

convenient location with parking, restaurant, and breakfast included

poor wifi connection and a bad outlet by the

wifi was a bit spotty in the room.

lots of space in a room, good private parking for a car. helpful staff.

there were a couple of very nice restaurants in the locality (la muny restaurante and bar and restaurante machu

otherwise the staff was kids friendly, very nice

there is also cuban bar next few blocks

the kids loved the hot tubs

convenient location, good parking and friendly service

good paid laundry service

excellent good value laundry service with same day delivery

the house is very beautiful and they have a laundry service

great breakfast, chilled out bar and homely

it also has a nice, cozy little bar and is only 5 blocks away from a very large park to walk in

facilities are beautiful, with live plants growing from the walls and a cute pool

pool was closed 3/4 of my stay due to cleaning i politely asked for some money off for my

staff doesn't know how to speak english there is no water in the shower the wifi very weak there is a lot of

parking down the street was a bit of a hassle and had to wait for a while to get the car in and out

breakfast on the terrace was incredible, i did not want to leave

i saw it but it opened up to a beautiful oasis of fabulous rooms surrounding the pretty swimming pool

clean room, nice pool, nice stuff, quiet neighborhood

breakfast.......at least serve cerial

facilities are ok, however the breakfast could have been better with more options

breakfast was terrible

very clean. very comfortable. good parking areas.

good location, comfortable bed and big parking lot

gated and secure parking

location, safe parking, safe location

the breakfast was good for us, as we are not big breakfast eaters

may think laundry is expensive at usd$12, but it's per load so you can wash everything

30 laundry costs 8 dollar for 1 box and you get back stinking clothes big scam at the very end

they also helped us with laundry, booking a shuttle, booking a movie online and with ordering pancakes for

they have a laundry option at a reasonable price ( reasonable by costa rica standards and compared to other

laundry

laundry was ridiculously overpriced

laundry service good value (out sourced)

the price for laundry a bit high. paid 40$ for a couple of t-shirts, shorts and underwear.

rooms face the pool which was loud with kids in the early morning

free parking in front of the hotel