pool and workout area was not what we expected. small cold pool, not much of a workout gym

pool and workout area was not what we expected. small cold pool, not much of a workout gym

it was located in an excellent location with convenient, safe parking

nice place with under ground parking and a good food

everything from check in to departure was smooth. breakfast was outstanding. staff excellent.no

i had my laundry done when i first arrived, which was done perfectly, very quickly, and for a great price

did my laundry promptly and well

good breakfast

price and breakfast ud83dudc4c

hotel is a clean property in a quiet residential area, with parking available on a private street guarded by

the location is great, the breakfast is wonderful and the staff is always helpful

we had to have a early checkout to get underway with our travel, so the owner made a very good breakfast for

equipments in the gym were not working

nice hotel, beautiful decoration, nice staff, clean rooms, good wifi, very silent with birds chirping early in

the breakfast area is surrounded by flowers, birds, butterflies

clean, comfortable, with most of the basic amenities, and traditional cr breakfast

and late at night, but they were able to accommodate me, show me the parking, and made good breakfast + coffee

the staff is very nice, the breakfast is good, and the room we stayed in was comfortable and has nice big

it also has a safe parking

parking not comfortable. no running hot water.

breakfast was great, location was convenient to walk to historical centre and train station

breakfast was late. 8-10am

breakfast great- staff were very helpful

breakfast in an open air patio surrounded by plants and birds was very pleasant

thought breakfast was included, and it was late starting

and helpful staff; good location; good facilities (pool table and area to chill inside); big kitchen to use

excellent location, great breakfast, friendly staff

backyard is beautiful and peaceful the hostel was welcoming, clean, comfortable, hot water, free breakfast

location, great to have free parking for my car, very good full breakfast with 2 options, super nice staff and

haggard arrival, the kindly whisked our bags away before settling us down for a delicious local breakfast in

the breakfast was lovely and the area where you go to eat is really nicely decorated and has lovely

good breakfast typical food from costa rica and local coffee

parking is a little inconvenience because you may have to shuffle cars

you really need ear plugs for the noise from people, the bar next door and the super loud train that passes by

neighborhood, good value, extremely helpful staff, wifi worked best in lobby

amazing breakfast

parking, location, secure. good breakfast starting at 6:30.

uncomfortable and not very secure parking

wifi does't reach to all the rooms

the staff was helpful and super friendly; also, free parking for our rental car

the private parking is very handy and the prices are fair

they did my laundry for free and did not give me any hard time when i had to cancel the last night

the laundry service was perfect

they also took care of our laundry and fed us the most amazing breakfast every morning

welcome us after a long day of travel with bottles of water and assistance to our rooms, did our laundry for a

laundry service ($8 per load) was efficient

the bed was comfortable and pool, jacuzzi and cantena were added perks that we used and loved

breakfast was bountiful.... located near la paz park, great for kids

the fact that i could not use the jacuzzi and sauna, even when pool was ok to use

on one of the days, a mom stayed back with two sick kids

pool wasn't heated

laundry could be arranged via reception

was going to have my laundry done, but there was a lot of miscommunication between the staff (bring it at 6am

hot water for tea and coffee in a central spot. info about laundry services.

free wifi

bathroom sink had no plug, no water from the hot tap, the beds were uncomfortable, the wifi was

i was grateful to have laundry service

loved this hotel, its well-kept old style interior, excellent costarican breakfast, and friendly service at

good breakfast, location is central. very helpful and friendly staff. wifi works good.

restaurant or bar

good breakfast

great bar and breakfast

the shuttle is not included, breakfast is not included the room was shabby compared to the picture advertisement

didn't close properly leaving an inch gap in one corner and letting all the noise from downstairs bar in which

i like that the bar is downstairs

is close to nearby eateries, bars, and walking distance to downtown

wifi was excellent, staff, one of the better stays i have had and it is also a great value

30am) and the hotel staff made sure we had a small breakfast before we left

great location close to everything. breakfast was delicious. staff were helpful. wifi was good.

the wifi was not the best, occasionally would lag but it was still working overall

lovely, friendly, clean hotel with a delicious breakfast

staff was perfect and they really helped us with doing a lot of laundry for us in 2 hours

offers services like transport to the airport, and, i think, laundry (both for a price)

the room was really small, restaurant/bar was a bit pricy, no laundry service available

the hostel offered same day laundry (8$)

like i gave them my laundry in the morning and when i asked for it at night it still hadn t even gone in the

hot water, change of the bed, cover other than a top sheet, screen on window, second trash can, laundry facilities

wifi is very good

room : i had a double bed room with private bathroom , tv with full cables , closet , wifi

wifi, good outlets and a very very clean bathroom

clean and secure, quiet inside good wifi.

the hotel also provides a laundry service which was efficient and good value for

kitchen facilities were basic

delicious cafe attached and a nice common area next to the rooms with kitchen and dining area

wifi not great in back room, and hot water in shower was impossible to control so was either too

breakfast was delicious and included which was nice at this price

also, i like the laundry facilities

location, excellent buffet breakfast, coin operated laundry machine, friendly staff, great wifi

staff was friendly and helpful and they had great amenities like laundry, a gym, and free breakfast

laundry delayed at reception without explanation about requiring payment prior

laundry on second floor

when back at home base, the staff is always attending whether it's laundry, a simple towel, car rental, excursions

it is high energy and the girls are all very attractive and friendly behind the bar and also the kitchen is

bartenders keep the glasses full and the kitchen still has a great menu

breakfast was good. would have liked some protein bacon or sausages. no pool or sun lounge area.

there seems to be a lack of consistency out of the kitchen and breakfast was a bit late

the laundry or the cast of stomp was in the room above mine

the laundry service.

sloppy - long check-in time, laundry not same day, no fridge in the standard rooms, many rooms with windows only

western plus but the amenities are short lived, the included breakfast was very good as was the wifi in the room

great location, good bar and restaurant. very helpful staff.

i got 3 different answers about laundry, phoning reception or restaurant don t always get through either

i loved the roof top bar as

room with a huge spa bath and shower

wifi connection not working well in the top floors and breakfast restaurant

room service only when restaurant was open for

and laundry available

it doesn't have room service but the location is very convenient to know the center of san jose and taking uber

think the vents are connected to the kitchen downstairs

of the rooms have windows that connect to the kitchen which made it impossibly noisy and the smells from the

location and breakfast included

additionally, during my stay, there were maintenance works at the pool level, causing disturbances for guests

you had better towels in the gym

and the furniture at the pool were also very old with hole in several chairs

free private parking and the personal so nice

breakfast decent but not like a 5 star property

staff were an hour late with the laundry service and we were concerned about missing our bus

good wifi

lots of little sitting areas, where we could relax in the evenings while the kids were sleeping

beautiful old house with a large room, pool, breakfast everything was great

gym was an added bonus

charges for room service and laundry

got charged $22 for a laundry bag

the front desk staff were accommodating, allowed us late check out, arranged for our airport transfer, etc

it's beautiful, the restaurant and bar area is awesome

great cocktails at the bar impressively friendly staff

this was a nuisance expensive laundry

great place very good staff and great breakfast

we left before breakfast and they made us breakfast boxes to go

if you don’t mind staying close to casino, this is excellent place

there is a casino behind the building and it was too noisy at nights

i had to ask 4 times about the laundry service before one receptionist could answer me, the first one simply

breakfast that was included was only toast and fruit

they give you a towel and a bar of soap

good price- included breakfast, drinkable water. right in the city center.

it's behind the large hotel/casino, which is a bit confusing when coming in late

drop off laundry-and you get it done by the end of that day

the casino

they no longer have a breakfast bar post-covic bad

or my group but very obvious what is going on - there is a sex toy menu in your room next to the room service

the environment originated by the casino costumers in the evening.

the staff was amazing and the laundry service is perfect

the laundry service was amazing

you are traveling with kids or want some peace, read this** this is without a doubt, the worst experience i had

-the parking: it was all an entire nightmare, when i arrived, first thing i did was request access to

parking really small only for 2 cars left my car outside and was vandalized

wifi worked well

she told me i could have my laundry done on sunday

pool and a little gym as well

nothing open, no nearby bar or restaurant when i arrived later than intended because of flight delay

wifi in the rooms was unreliable

the pool was fantastic, as was the location and staff

no hot water, very noisy, wifi barely cannot access, the staff don't speak english.

to both bus stations we needed, staff were accommodating, wifi was decent, there is a music station that is

really like this hotel, the room was really clean, the staff very nice, they have hot water, the wifi was good

bed, spacious room, clean, good wifi, felt a secure hotel in a rather less safe area of

the laundry service has a pay by number of piece of clothing price.

used the laundry service which was very fast

price/quality is fine, friendly staff, quick laundry service 2 hours or so and cheap

the cleaning staff washed my personal laundry for a reasonable price

best wifi i've found

like that they have laundry service and airport taxi shuttle

one window looked over the laundry room and the other over a hall way

breakfast included and while not exceptional, for the price of the room, an excellent value

the breakfast (choice of three) was hearty and plentiful

wifi ,hot water

and angie, the desk people, also cook breakfast and clean and do laundry too

plus we could do our laundry (with an extra charge)

quick laundry service

the shared kitchen is also very comfortable and clean, we could cook and relax there like at home

wifi did not work well in the room

location. quite good value. polite staff. strong wi-fi. laundry service in reasonable price.

there is a bar right next to it that makes ir very loud

clean rooms - friendly staff - centrally located - free wifi and cable - great hot water

wifi was good

nor the other services (breakfast / restaurant room service etc

the wifi is excellent with a good speed and reliable

good value, friendly staff, very clean, early check in allowed, good location for busses

wifi good

strong wifi

the wifi was also pretty good

i asked and paid them $5m to do a huge bag of laundry which was super helpful as we were headed to cancun from

the main issue was being next to the laundry room which operated all night long

working wifi no hot shower

unfortunately, the power went out so i had no electricity, wifi or hot water

wifi is not that strong and the noises at night from the restaurant and bar next doors!

breakfast ok

good breakfast

wifi was slow

mauricio killed it, made us a great breakfast

breakfast is also a treat

big, clean room. comfy beds. free laundry (bring your own powder) was much appreciated.

staff was very friendly, the room was clean and enjoyed having self laundry

bar and restaurant very good and value for money

pool and gymnasium are available

breakfast was exceptional with very high quality staff on duty

parking place

private parking and good wifi signal

free parking

parking here is difficult if there are more than 2 vehicles

we had some bruschettas for dinner at the hotel bar and they were delicious

the house is very beautiful and they have a laundry service

good paid laundry service

excellent good value laundry service with same day delivery

friendly staff good breakfast the style of charm of the hotel including the furnishings, artwork, and fixtures

quiet, comfortable good value room. nice breakfast

swimming pool would have been nice, but perhaps a bit too much to ask in a relatively small urban setting

due to covid the gym and spa were out of service.

really appreciate having parking on site

the kids loved the hot tubs

gorgeous hotel in a beautiful building. the restaurant and bar area are gorgeous.

staff doesn't know how to speak english there is no water in the shower the wifi very weak there is a lot of

the pool was a bit damaged with missing tiles in the bottom

fun but tricky pool and solar heated hot tub areas

was ok for whatsapp texting - if you needed phone or video, just had to go outside door or to the breakfast or

after complaining to you about non-functioning swimming pool (see below) i was offered a $120 rebate on my bill

they also helped us with laundry, booking a shuttle, booking a movie online and with ordering pancakes for

we paid for some laundry to be done but when we started using the clothes they didn't appear to have been washed

may think laundry is expensive at usd$12, but it's per load so you can wash everything

laundry services coffee on tap water on tap quiet and friendly

offered for laundry ($10/load), $4 for a coffee, and airport runs ($25) and a few others were very high

breakfast was terrible

facilities are ok, however the breakfast could have been better with more options

the restaurant staff at breakfast was very accomodating

great staff and very good breakfast

safe and secure, pool, air conditioning, convenient location

need a reliable wifi connection ? forget it... 75 dollars a night but no internet

i'm actually looking forward to going back and falling in the bed and ordering room service

room, friendly staff, quiet, the mountain view, the parking, the cow statue (our 2 year old)

the bar downstairs makes very good cocktails and the staff was very helpful

very clean. very comfortable. good parking areas.

laundry was ridiculously overpriced

the price for laundry a bit high. paid 40$ for a couple of t-shirts, shorts and underwear.

laundry service good value (out sourced)

from housekeeping to the front desk including most especially the restaurant / bar; servers and bar personnel

the rooms, the swimming pool, the breakfast and the staff

i liked it that they had toast for breakfast.

should have an american breakfast on the menu because a lot of canadians and america's visit there

everything else on the breakfast bar was off limits

everything else on the breakfast bar was off limits

breakfast costed extra money

big room, gym, laundry

loved the location we needed the parking so this was the closest to the city good food nice casino

and helpfulness of the staff, high standards of cleanliness, excellent omelettes at breakfast, the comfort of

the room service need to be more concentrated to clean rooms after previous guests

fitness center loved the location we needed the parking so this was the closest to the city good food nice

they charged an exorbitant amount for laundry service

we used the gym which was small but nice (no high weights but it was fine

there is a nice sports bar down the street you can walk too

especially very helpful and helped us get to our concert in time by hailing an uber for us :) the breakfast was

friendly stuff and wifi

the pool is outside of the facility and shared with another facility

great breakfast the casino nice staff gym welcome drink great wifi

a big deal, but i wish the gym was a bit more updated

were close to the gym

were clean and comfortable beds, our room had a nice view, breakfast were super

clean, comfortable, quiet rooms. excellent breakfast and friendly helpful staff. guest laundry.

laundry is expensive, and only half of the machines were operating at the time of our visit

needed king size bed, laundry to expensive

it was clean and comfortable and even offered laundry in the basement, which i thought was an added plus

the laundry room equipment could be updated with more efficient equipment, but this is just me being

are friendly & helpful, the rooms are clean and comfortable, the grounds are stunning, nice size pool, really

three large groups meant that we had to eat in the bar

breakfast had good choice. location in quieter area of town which suited us well.

the garden and pool are beautiful and relaxing

more if you're staying in the area); great gardens for the birds; very decent breakfast; good car parking; very

i arrived too late for the laundry service, but the receptionist kindly did it himself which was greatly

breakfast was excellent as were dinner selections

the hotel also has an outdoor hot tub and gym (treadmill, cross trainer and mats) and the breakfast included

willing to help, fixed small issues, answered any question - restaurant, cleaning room, wifi connection, breakfast

quieter spot, comfortable beds, good breakfast

spa for the price offer is high price with not much amenities, pool area was not that clean had kids playing in

the spa and pool area was freezing... we could not use it because it was too cold

bar and outdoor patio were fantastic

no spa options and a variety of menu

further, the well-equipped hotel gym and the pool are on the top floor of the hotel, making both spectacular

had not been properly cleaned - the laundry was clean but the sides had not been wiped and had food on them

laundry in each villa

in to my room early and although i only stayed for 1 night they did their best and had all my laundry back to

think your laundry price over !

close to airport all in all very nice hotel for 1 night (but dont use services (laundry) restaurant (drinks),

lack of essential kitchen instruments like a knife, or a trashbin.

the parking seemed secure with a very tall locked gate immediately outside of the building

included breakfast is very well prepared

there is no gym, just a weight bench and a few free weights

no such thing as a wellness spa on the site

noise of the staff, cleaning, from the corridors and that they enter at 8am to room for laundry

laundry is over priced

also, the gym was well appointed and the bar small but well stocked

early check in accommodated

was okay, but we tried room service one and it was pretty dreadful

there was a laundry facility available which was very appreciated ($1

breakfast was good enjoyed pool area. appreciated access to laundry facilities.

i feel safe there for my kids to roam around and o don t

there, however, the man in the parking lot willingly advised us

wifi connection was terrible, i was not able to work properly in my room bathroom didn t have

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery

friendly and helpful staff, good breakfast, fast wifi

the pool, the room, the bed, the staff, extras like an icecube machine on the floor

the swimming pool

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery

good breakfast. good parking. friendly staff

excellent breakfast.

breakfast buffet was okay.

the restaurant on the property is nice and serves nice breakfast

the breakfast and the room.

need to limit use of the laundry facilities after 8pm

they did a lot to help with meals we ordered in, arranging tours, getting laundry done, etc

was beautiful and breakfast was always very good, the pool was nice and the staff was very friendly and nice

don’t book if you are wanting peace and quiet because they all kids

the kids were absolutely thrilled, and we enjoyed a fantastic evening before drifting off to sleep in

the breakfast was just a small plate of fruit and a coffee.

many lights in room did not work, safe and tv were inoperative, wifi was bad

good aircon and in a quiet place on the balcony above the beautiful pool where they have 2 inquisitive turtles

front garden place is literally falling apart, although it doesn't appear so from the outside no wifi in our

in house restaurant, excellent breakfast

friendly staff and room service available as well

balcony adds great value, everything was clean, room service and a restaurant add comfort for a stay after or

the gym was great, breakfast was delicious. staff were so friendly

clean, well organized, nice gym

everything was great, but maybe a bar area would be nice

a problem with towels and laundry that was not easy to solve, even with the willingness of the sr

we requested laundry service only to find out it was not and we were billed anyways - we did obtain a

loved the breakfast and the pool/hot tub area!

the mini bar was over the top expensive

easy walk to restaurants and a playground for the kids

wifi access is terrible.

single use tooletterie wifi doesn t work at all inside the room paid for breakfast included but was not offered

the end of the road lots of shops bars and eating places and close to airport, i didn t use the pool but it

forward to return many times to the impeccably clean and efficient rooms, and hang out at the pool, and hug my

we enjoyed the pool, and the staff were very helpful

clean and friendly. the food was excellent. the pool area really feels like a fabulous oasis.

the connection between the restaurant, bar and pool makes it a great social place to hang out

internet/wifi didn't work most of the time and no where on the booking site did it say 'don't plan on

the housekeeping was well managed with room service every day

music around the pool and bar was a bit on the loud side for my taste

no free breakfast, vendors asking to take you places and tours. aggressive .

good parking and safe.

clean and lovely breakfast.

the hotel is quiet and wifi strong for working remotely

breakfast was an option of white bread toast and butter/jam or cereal

bathroom needed shampoo room needed a broom to sweep up area around fireplace fireplace needs a screen in front

wifi was not available in the rooms

breakfast and meals

beautiful grounds. comfortable. really friendly staff. good value for money. private parking.

the wifi was also very dependent on the weather

great breakfast included, all staff was very nice and super helpful, and even had a gym and laundry room

noisy from the laundry room, even that my room was not that close to it, they kept the door open and it made a

we love that there is a sitting room & bar room in the facility

breakfast was a sit-down, full service traditional costa rican breakfast, with a fresh fruit plate

the breakfast was good and the gated parking was directly across the street

very few amenities pool not working hot tub. etc

the amazing view, good service, the room was good. the breakfast very good. i loved it

breakfast was included with our stay but they only offer 2 choices: americano or typical cr

the spa was closed due to covid as was the hot tub

view was breathtaking and breakfast was sublime

breakfast does not start til 6:30 but you can brew your own coffee in the common area if you are an

nice restaurant in the hotel and free breakfast was delicious

the large, comfortable beds, the large walk-in shower, the good breakfast and the helpful staff.

we didn't like breakfast, but it comes in a form of coupons to the restaurant and there is a pretty big selection

and spacious rooms, welcoming staff, breakfast available to pick up even a night before if you need to leave

pool, laundry facilities (not used but good to know how much is available), spacious, little playground

location, heated pool, complimentary breakfast, laundry facilities, on-site mini-marketstaff.

laundry room was very convenient and very cost effective

you can laundry your load and then tumble dry for 1 dollar per cycle

also, loved that there were laundry facilities onsite

the free laundry facilities were useful than expected

nice place close to everything. good breakfast nice staff. the bar is expensive but nice.

the towels looks like kitchen towels and it was kind of messy the distribution the hotel is in the backside of

no room service and very poor menu in restaurant

valet parking

excellent service and breakfast and free laundry room

free use of laundry facilities

- restaurants, mall the staff is amazing - very helping, kind and with good vibes there is a laundry room in

wish we would have known ahead of time that laundry facilities were available at no charge, some of us had our

free laundry

housekeeping staff are lovely and were very gracious when helping us with some extra requests (laundry service

really liked the free breakfast by the pool

very comfortable, ample parking, nice breakfast

we enjoyed the pool and breakfast

parking is slightly out of the way depending on where your room is on the property