this time, i got a spacious room near the reception which got some of the wifi from the lobby

food was very disappointing, breakfast choice very poor

asked for cappuccino coffee with breakfast and received without additional pay

good service at breakfast

i wanted a spa treatment and day one i couldn't find anyone to help me, i went to the spa several times, there

rooms, great views, well equipped kitchen, good beds, helpful and friendly hosts, quiet

the house is marvelous and very comfortable (also for families with small kids

view, a lot of space, 2 bedrooms, well equiped, very clean, washing mashine, parking place, good breakfast, the

liked the peace and quiet, the privacy, the stunning views, all the birds, the well equipped, kitchen, outside

the house is marvelous and very comfortable (also for families with small kids

to irazu volcano, kind and helpful staff, great restaurant right next door, clean room, private parking behind

at end of day, having a bar to sit at is better than restaurant seat

nice staff, very good breakfast, good wifi, large and clean room.

private parking

and spacious rooms, welcoming staff, breakfast available to pick up even a night before if you need to leave

access to laundry services and good breakfast

we needed to use the laundry service and the lady in the reception arranged everything for us and the guy who

plenty of parking

breakfast included, friendly staff and as close as you can get to irazu

staff was friendly and breakfast was yummy

isn't great, we had to wait 2 days on our laundry, they couldn't tell why, not a clear communication simpel

the pool was lovely and, thanks to their yoga mats, yoga overlooking the valley was a huge bonus

got a upgrade to a room with a fridge and small kitchen because the hotel was not full this day

managed, pool, stunning view, wifi, fridge and coffee machine in room, secure off road parking , delicious

views, beautiful garden, comfortable room and a good breakfast

first night we stayed in separate house where we cooked, played board games and did much needed laundry

stayed in the chalet - which included a small kitchen - which was nice

a whole house with secure parking.

parking was a bit tough for the chalet

good wifi connection

bad wifi

interior covered compound for parking right at the room was great however a bit crowded due to expansion of

secure off road parking

breakfast, parking, check in, check out.

the parking is just by the room and under roof

friendly personnel, clean and spacious room, nice view on the garden from our terrace, delicious breakfast (with

i wish the breakfast would start earlier than 8am

wifi is not good

limited menu for restaurant/room service, but breakfast was great

parking at the rooms is limited.

delicious food for the included breakfast

the breakfast was amazing and the fruits were perfectly ripe.

breakfast was great

remote peaceful location in the mountains excellent dinner and breakfast very welcoming

our unit, brought our supper to the room when my wife fell ill and served us a healthy and tasty breakfast

free underground parking with validation

nice place with under ground parking and a good food

breakfast was great, staff, room amenities, and cleanliness too

extremely friendly and helpful at all odd hours. easy safe parking

- nice breakfast

i had my laundry done when i first arrived, which was done perfectly, very quickly, and for a great price

did my laundry promptly and well

better breakfast

nice breakfast (the common breakfast included gallo pinto -beans and rice-, eggs and fruits, but they

the staff was very nice, breakfast also ok for the price that you pay.

excellent. excellent service, delicious breakfast and very friendly

very nice breakfast

the property grounds are stunning, and we particularly enjoyed the breakfast

it has a mini-gym where there is a treadmill that does not work

advertised as having a gym but they had it padlocked and looking through the windows it was filthy anyway

the included breakfast was amazing

was okay, parking behind the gate

clean, comfortable, with most of the basic amenities, and traditional cr breakfast

it also has a safe parking

and late at night, but they were able to accommodate me, show me the parking, and made good breakfast + coffee

breakfast was bountiful.... located near la paz park, great for kids

the fact that i could not use the jacuzzi and sauna, even when pool was ok to use

our kids enjoyed the pool

on one of the days, a mom stayed back with two sick kids

the kids loved hanging out in the pool after a busy day

breakfast was tasty, well cooked by cesar the head chef and his staff who also took time out to

breakfast was great, location was convenient to walk to historical centre and train station

the breakfast time is from 7:00-8:00, which is a joke / scam

breakfast great- staff were very helpful

breakfast was late. 8-10am

the buffet breakfast was generous

very close to volcano. beautiful view. good breakfast. everything was great

so far the best breakfast we got

beautiful property, delicious breakfast

they offer a great breakfast and dinner and from the rooms you have a great view of the valley and volcano

and helpful staff; good location; good facilities (pool table and area to chill inside); big kitchen to use

you really need ear plugs for the noise from people, the bar next door and the super loud train that passes by

the neighborhood has lots of restaurants to choose from that are excellent and there's a bar and restaurant at

nice and comfortable room and a very good breakfast. people were very friendly and kind.

night was very noisy as the bar over the road played loud music late into the night

access to parking is difficult for a sedan....good for an suv.

breakfast in luz de luna top, nice and friendly atmosphere

in this hotel we had the best breakfast of all our stays in costa rica

the shower gel smelt of bubblegum ud83dudc99 breakfast included - either continental or typical

the breakfast was lovely and the area where you go to eat is really nicely decorated and has lovely

location, great to have free parking for my car, very good full breakfast with 2 options, super nice staff and

i did not use the parking, there were not many space

handy free parking, nice common areas and garden courtyard.

parking, location, secure. good breakfast starting at 6:30.

wifi came and went in strength

uncomfortable and not very secure parking

they also washed, dried, and folded our laundry in 2 hours for $10

welcome us after a long day of travel with bottles of water and assistance to our rooms, did our laundry for a

the laundry service was perfect

the staff members were very helpful and helped with laundry

they did my laundry for free and did not give me any hard time when i had to cancel the last night

hot water for tea and coffee in a central spot. info about laundry services.

was going to have my laundry done, but there was a lot of miscommunication between the staff (bring it at 6am

laundry could be arranged via reception

there were no wash cloths or bar soap in the bathroom

hotel with a great location for walking to central san jose and to the trendy restaurant and bar neighbourhood

i was grateful to have laundry service

nice outside bar area to the front too

there was no room service, no restaurant in the hotel and they had construction work in the room next to mine

with very good wifi

the breakfast looked good. the bar area was clean and aesthetic.

of the courtyard and rooms restaurant and bar 24 hour reception breakfast provided for us at 4am good modern

pool was really cold

a few hours before our flight - nice and clean - great location - good breakfast - nice swimming pool

beds, friendly staff members, pool, nice restaurant with really good food, perfect working wifi, enough to see

wifi in the room was almost not working

i like that the bar is downstairs

great bar and breakfast

overpriced for what it really offers, deluxe room with spa bath we booked was all mould on the ceilings, hairs

great bar and breakfast

no clothes iron available. wifi is good, not great.

like i gave them my laundry in the morning and when i asked for it at night it still hadn t even gone in the

the hostel offered same day laundry (8$)

laundry services were not good, all clothes came back still smelling bad and had been just stuffed

great design, convenient amenities, comfortable bed, great local location, laundry available

the room was really small, restaurant/bar was a bit pricy, no laundry service available

also, i like the laundry facilities

location, excellent buffet breakfast, coin operated laundry machine, friendly staff, great wifi

laundry delayed at reception without explanation about requiring payment prior

laundry on second floor

laundry machine very helpful

hot water, change of the bed, cover other than a top sheet, screen on window, second trash can, laundry facilities

wifi is very good

wifi worked very well. staff was alright. location near to the bus stops.

wifi didnt work, staff wasnt helpfull

room : i had a double bed room with private bathroom , tv with full cables , closet , wifi

the hotel also provides a laundry service which was efficient and good value for

the wifi signal was poor

value was incredible, very reasonable price and included breakfast

great kitchen , well stocked and clean

wifi not great in back room, and hot water in shower was impossible to control so was either too

when back at home base, the staff is always attending whether it's laundry, a simple towel, car rental, excursions

free basic tico breakfast & coffe in the morning

the location the balcony in fitness room

breakfast was good. would have liked some protein bacon or sausages. no pool or sun lounge area.

bartenders keep the glasses full and the kitchen still has a great menu

the laundry or the cast of stomp was in the room above mine

sloppy - long check-in time, laundry not same day, no fridge in the standard rooms, many rooms with windows only

the laundry service.

kitchen in general was not very good, and service in the restaurant needs a lot of training (very

gym was closed and there were not other amenities offered to guests besides the free breakfast

i got 3 different answers about laundry, phoning reception or restaurant don t always get through either

most importantly, after a very early arrival they were able to accommodate us for an early check in

wifi was good in lobby but poor in our room

the wifi worked well (we work from the computer so it's really important for us)

the wait staff in the roof-top made our kids feel extra special

and laundry available

had a room without window but there was a hole into an indoor space where noise was heard from kitchen etc

breakfast staff were pretty rude.

the wifi works well

the wifi was reliable

location, free parking, lobby, staff, room service

on top of that, loud construction work was taking place near the pool, making it difficult to enjoy any of the

when i tried calling room service, there was no response at all

the breakfast buffet is expensive our fellow travelers paid less money for the room yet their

free private parking and the personal so nice

charges for room service and laundry

got charged $22 for a laundry bag

wifi in the room did not work (well)

breakfast was excellent. central location. late check out.

big shower, a good gym for a workout and we enjoyed the breakfast very much

staff were an hour late with the laundry service and we were concerned about missing our bus

elegance of this restored historic hotel the cooked to order breakfast the location for a pretty walk to

loved how great the pool area was, the fresh cooked breakfast, the friendly staff and owner that greeted every

very central. v friendly staff - even has parking

lots of little sitting areas, where we could relax in the evenings while the kids were sleeping

i had to ask 4 times about the laundry service before one receptionist could answer me, the first one simply

it has hot shower and good wifi

wifi was slow at peak times but was operational (could read and write emails and browse webpages

felt safe at this location, security was right across the street for the casino, and it was right on the walking

breakfast s women are so amazing and have care of us and breakfast is very good

this was a nuisance expensive laundry

breakfast was fine as i only eat fruit and the waiter was kind enough to bring it to my room for me

friendly staff. good wifi.

i had read comments from people complaning about the breakfast

staff were a bit ignorant bar and restautant closed all day sunday

the staff was amazing and the laundry service is perfect

the laundry service was amazing

drop off laundry-and you get it done by the end of that day

good wifi coverage everywhere in the hotel

breakfast great. most of the staff was great. well run poker room. wifi reception was fine.

location, used the spa and got a massage which was nice (the spa is just one room by the way) and the staff

the room service food was really good also

wifi worked well

-the parking: it was all an entire nightmare, when i arrived, first thing i did was request access to

you are traveling with kids or want some peace, read this** this is without a doubt, the worst experience i had

parking really small only for 2 cars left my car outside and was vandalized

she told me i could have my laundry done on sunday

the gymn is very basic, but better than nothing

was good, my room was close to reception so i could use wifi from my room

also, the surrounding area is not safe to walk around in at night (and especially with our small kids), so we

the restaurant did not cook, only the possibility to buy drinks, non-functional wifi

bed, spacious room, clean, good wifi, felt a secure hotel in a rather less safe area of

to both bus stations we needed, staff were accommodating, wifi was decent, there is a music station that is

no hot water, very noisy, wifi barely cannot access, the staff don't speak english.

really like this hotel, the room was really clean, the staff very nice, they have hot water, the wifi was good

good location and breakfast, friendly staff. fast wifi.

hardly manageable hot water in the shower. poor breakfast.

good location and breakfast, friendly staff. fast wifi.

staff, breakfast and location were exceptional

parking is a plus

we even got our laundry done for a small fee

warm european style shower (no electric shower), super fast wifi and nice bed

can see the town, and a little garden at the back with hanging chairs, perfect for taking your breakfast

location, free private parking, interior decor, friendly and accommodating staff, well-equipped kitchen and top

kitchen is big and well equipped, the beds are comfortable, there is a nice terrasse up with

used the laundry service which was very fast

the laundry service has a pay by number of piece of clothing price.

price/quality is fine, friendly staff, quick laundry service 2 hours or so and cheap

the cleaning staff washed my personal laundry for a reasonable price

the wifi worked perfectly

one window looked over the laundry room and the other over a hall way

like that they have laundry service and airport taxi shuttle

the breakfast (choice of three) was hearty and plentiful

nice place, friendly staff, good breakfast, would recommend.

nice staff, free morning breakfast

the wifi is excellent with a good speed and reliable

very close to tica bus station. room was comfy enough. wifi worked well. hot shower.

the bed was too big for the room. the wifi would be down for hours at a time. it was kinda loud.

location in downtown, nice staff, bed was pretty comfortable, ceiling fan, decent wifi

the wifi was also pretty good

location. quite good value. polite staff. strong wi-fi. laundry service in reasonable price.

the hotel is above a bar which plays loud music the whole night.

wifi was ok

wifi worked well in my room and there were food options nearby

there is a bar right next to it that makes ir very loud

and angie, the desk people, also cook breakfast and clean and do laundry too

quick laundry service

plus we could do our laundry (with an extra charge)

kitchen very well equipped lovely vibes safe location even if san jose is not the nicest city we

the kitchen is well equipped, there is enough space to cook

the main issue was being next to the laundry room which operated all night long

i asked and paid them $5m to do a huge bag of laundry which was super helpful as we were headed to cancun from

working wifi no hot shower

unable to connect to wifi

wifi is not that strong and the noises at night from the restaurant and bar next doors!

big, clean room. comfy beds. free laundry (bring your own powder) was much appreciated.

staff was very friendly, the room was clean and enjoyed having self laundry

the pool was very cold, so not much to complain about. kids still swam and had fun.

breakfast is included in your stay and the hotel offers a variety of options to match any dietary

free parking with security, awesome breakfast with lots of options

mauricio killed it, made us a great breakfast

wifi was slow

the location and breakfast were very good for us too

wifi didn't work

wifi ants all over the walls in the room ac not working and very noisy very old towels see through

we had some bruschettas for dinner at the hotel bar and they were delicious

parking here is difficult if there are more than 2 vehicles

breakfast was delicious, the staff are very friendly, the property was clean and secure + free parking

excellent host and service staff, breakfast was delicious, location is convenient, private gated parking

wifi was a bit spotty in the room.

the kids loved the hot tubs

wish there was a small pool on the roof- maybe where the blue floor panels are

gym room

the bar and restaurant are gorgeous with a gatsby flair

free parking included, there was even people waiting for us with umbrellas as it was raining when we

the house is very beautiful and they have a laundry service

excellent good value laundry service with same day delivery

good paid laundry service

breakfast included in the room

breakfast had a fair range of choices, from tico traditional to common us choices

fun but tricky pool and solar heated hot tub areas

pool was closed 3/4 of my stay due to cleaning i politely asked for some money off for my

wifi in room could have been stronger, but it was ok for whatsapp texting - if you needed phone or

staff doesn't know how to speak english there is no water in the shower the wifi very weak there is a lot of

roof top breakfast and exceptional staff

breakfast and meals

nice traditional breakfast

breakfast included, beautiful garden, very friendly staff

not having wifi available in my room since i am a teacher and i needed to log into my class.

the wifi was also very dependent on the weather

lovely pool area. neat and intimate. staff were highly responsive during and after booking.

pool good. felt like a safe part of town close to park

it's clean and tidy, the rooms were fine and the pool and gardens were always looking nice

great staff and very good breakfast

safe and secure, pool, air conditioning, convenient location

laundry

30 laundry costs 8 dollar for 1 box and you get back stinking clothes big scam at the very end

they have a laundry option at a reasonable price ( reasonable by costa rica standards and compared to other

laundry services coffee on tap water on tap quiet and friendly

may think laundry is expensive at usd$12, but it's per load so you can wash everything

comfortable bed and good wifi

nice hotel,located close to the centre,friendly staff and a good breakfast with jimmy in the kitchen

the morning breakfast

away from the noise, great breakfast, beautiful clean rooms.

spacious room well equipped with a mini kitchen, desk and sofa

laundry was ridiculously overpriced

laundry service good value (out sourced)

the price for laundry a bit high. paid 40$ for a couple of t-shirts, shorts and underwear.

the room we had was gorgeous with tons of space and the pool area was lovely as well

restaurant, pool, private parking

very poor breakfast. good service for only club members.

everything else on the breakfast bar was off limits

everything else on the breakfast bar was off limits

at breakfast you need to choose between coffee and juice, whereas i prefer to have both.

breakfast costed extra money

big room, gym, laundry

pool was so cold jaja

i used room service, french fries were a little cold, and the carrot cake was very dry.

pandemic time with less attendance, we were given the standard room for one, surrounding many kids next to us

the 2 bar staff in the casino were nothing short of obnoxious!

they charged an exorbitant amount for laundry service

pool! although it's too cold

pool and gym, location is quite nice as well

breakfast, pool, fast wifi, great location close to the park and costa rican art museum

breakfast (included) was fantastic, shower was fabulous.

floor with the suite is shared by the rooftop balcony and gym

convenient hotel, free buffet breakfast each morning, free welcome drinks, with restaurant and bar onsite (it

the rooms, staff, breakfast

great breakfast the casino nice staff gym welcome drink great wifi

has casino below and breakfast was very good with a great selection

great location, great italian restaurant, wonderful staff, on site laundry, free breakfast.

laundry is expensive, and only half of the machines were operating at the time of our visit

it was clean and comfortable and even offered laundry in the basement, which i thought was an added plus

actually the washer / dryers are in a separate laundry room

the laundry room equipment could be updated with more efficient equipment, but this is just me being

the gardens were exceptional, the room was very big and spacious. breakfast was excellent.

the pool and gym are great spots and there is something for the whole family on the menus

gardens were stunning with a lovely pool

breakfast was wonderful pool amazing gardens beautiful as always staff very friendly and helpful

more if you're staying in the area); great gardens for the birds; very decent breakfast; good car parking; very