breakfast: no english breakfast (but french or german). not very important in fact.

breakfast delicious

parking situation and the breakfast is very basic and the same everyday. not enough choice.

nice rooms, very basic but exactly what i needed. breakfast was delicious too.

from location, breakfast,helpful staff and staff

pool was just a bonus

swimming pool

very clean, great pool and nice garden reataurant

food was excellent, we had dinner and breakfast close to airport parking good more like a motel than hotel

the lovely pool

brand new hotel. very comfortable bed. excellent bathroom and mirrors! safe parking

was cold and gym was boiling

that offered all the essential amenities, super clean, good breakfast and easy and plentiful parking

although lots of parking in multi-storey next to hotel in the dark, early hours in the morning the light comes

there is also parking available without extra charge

the bar is also a bonus

wifi must be re-registered after every six hours, which is a bit of a pain but nothing major

pool was good breakfast was continental with limited hot offering

swimming pool was great for the kids

all. location, room, parking,

excellent shuttle service

convenient to the airport with free shuttle service; outstanding breakfast selections; very friendly

my husband was thrilled to find a gymn there too

helpful staff, wonderful breakfast and excellent italian restaurant where we enjoyed a delicious dinner

convenient to the airport with free shuttle service; outstanding breakfast selections; very friendly

room service is not equivalent to a restaurant dinner

early check in, friendly staff, very accommodating and we d stay there again before a flight in

bordeaux airport hotel, free secure parking, good restaurant (much better than last time)

clean and tidy room. close to tram stop for access to city. shuttle to the airport terminal.

bathroom had mould in it. pet hair in the room set off of my allergies.

wifi worked perfectly, also

wifi isn't working properly (hard to get connected at all, w/o event talking about data rates

very quiet, conveniently located close to the airport, free parking

good wifi direct bus to city

no kettle for drinks in room, wifi not working in our floor,level 1

there as had to catch early flight and it is close to the airport with free parking

breakfast had a good selection. staff were very welcoming and friendly

for evening arrival, they are both serving on the bar and doing reception duties) they were very friendly and

close to airport with prompt shuttle

a basic hotel but spacious rooms, free parking and a decent breakfast from 5am - which is brilliant when you

we had room service in evening which was truly superb and breakfast was yummy too

wifi not working

pool is for adults only and as a family with kids it’s quite disappointing!

the gym was okay

free parking in the hotel was secure with many slots

everything. the staff was very helpful and friendly lovely park for kids

clean, comfortable and good parking

parking with tesla superchargers, breakfast was very good, outdoor pool and gardens were impressive

superb breakfast friendly staff outstanding cleaning good parking facilites

efficient, clean rooms, secure parking, tesla supercharger stations on the parking lot

real bonuses are the off road parking and the place being pet friendly

impeccable spa with jacuzzi and swimming pool. the breakfast had a lot of homemade items.

spacious room and spa facilities, i would like to stay again

were on a big road trip from the north of france to the south of spain, driving in a car with a roof box, so i

purposely come to this more expensive place cause i wanted sit in a spa pool, even tho there was only 2 rooms

the driver then proceeded to stack tall, steel baskets, full of laundry, against our vehicle

convenience. laundry facilities (self service) great for long stay.

laundry looks perfect and water pool has warm water

breakfast clean comfortable rooms the pool and gym area is very large and clean the rooms had air conditioning

wifi was hit and miss

the view of the pool was perfect, and i enjoyed a swim most days, the staff were all professional, yet friendly

and i would not hesitate to recommend it to anyone looking for a relaxing break (they have a spa too

sitting by the pool was the perfect way to relax and unwind for a few days

the outdoor pool was magical, and ideal for hot days

our hosts could not have been more attentive and helpful - offering room service and drinks at the bar

they sell laundry pods at reception

breakfast could have been nicer!

the hotel also has a gym and swimming pool

there is a lake nearby with kayak hire and other activities for the kids

rooftop pool also a delight

for breakfast too small, service slow and felt overcrowded

food was amazing but we would have liked to see a few more things on the room service menu- possibly a few

large, comfortable room with lounge area, mini bar inclusions, bath, great bathroom products (no hair conditioner

the grounds are beautiful with an outdoor pool and very relaxing spa area

also include at least one veggie item at breakfast

no coffee/ tea in room, min bar fridge not working, shower head broken.

the shower specially, the kitchenette isn't really adequate

no complimentary water no working mini bar or kettle in room charged 3

i woke up with allergies, and when i looked down on the area rug, there were clumps of pet hair

wifi not operational

for example, laundry bag is a paper bag, no toiletries in the bathroom

the casino is still there and that also despite being open it looks dated and dirty

only bar food available or room service

really nice and comfy hotel. lovely pool area. nice and clean . breakfast selection good.

i ordered the romantic option for 50, with petals, balloons and a box of small desserts

it has a lovely view over the lake pool area was lovely

it's a bit cramped in the room with the sofa bed made up for kids, but we spent little time in the room so was

stay - new room with comfy beds, good tv channels, wifi, aircon plus friendly staff at reception & restaurant

hotel room was completely inappropriate for our needs, the room service breakfast of one coffee and one tea and

just missing like a pair of slippers in the room and probably the mini bar should be filled up

room, the secret room, was on the lower ground floor next to the laundry and staff room

breakfast intimate and friendly

of stale cold toast with different jams) while having to repeatedly get up and walk into the kitchen to get any

the breakfast each day is excellent

wifi was a little flaky.

expensive laundry.

we loved the bar area and enjoyed talking to quentin, the friendly and fun barman

spacious nice room. rich breakfast. very careful personal at the reception and good service.

breakfast, big room with all facilities & very clean , staff was very helpful , the hotel car

the bar staff were very helpful and friendly

there were everthing i need , a good desk, working wifi, a shower and hairdryer, and tea and coffee maker, a

great parking and close to trams

wifi easy to connect and fast

is very convenient, wonderful hotel staff always at our service, great food at their restaurant, bar at the

the bar could be open for a longer duration or have drinks as takeaway if it is from the tap

there was a convenient laundry and mini grocery store less than 5minutes away

good location, large well appointed rooms. breakfast excellent. very helpful staff.

breakfast was great. lots of variety!

and room service finish surprisingly early for such a large hotel, and the reception experience -

bar and restaurant staff were all very efficient and friendly

the staff and breakfast were outstanding.

the bar had a limited choice, but there was always something to drink

pet friendly

breakfast was terrible

location and bar downstairs

no laundry - although listed on the website as a service offered

we normally have room service because of the dogs and they are very quick to deliver and the food is delicious

parking height is 1.9 m high, so cars with roof box can not use

very easy check in and check out, pool for kids was great, and breakfast was very nice

loved the rooms loved the pool

the pool has too much chlorine and the laundry service was not available when required.

wifi wasn t the best, but not the worst either

hand written note and treats (canele & fruit). spa far exceeded expectations.

the spa was a lovely added option included in the stay, and with no other visitors to the pool and

is super hot and plunging in the cool natural pool is something i will try and build in san francisco upon our

is no self-laundry and microwave oven

great location and good variety of breakfast choice

i didn't have breakfast at the hotel as i was unimpressed by the selection offered for the price

gym room was small and not equipped at all for a proper training restaurant was closed food offer

everything, very friendly staff , lovely hotel , great breakfast, i d highly recommend it !

nice breakfast

the breakfast as well, perfect for a road

corridors and the whole smelled of garbage and dirty laundry

there was a laundry mat just a few blocks away and a nice spa which was unfortunately closed but we were able

we paid for breakfast just one of the mornings, it was nice, but quite basic.

does not have free parking and there's an extra charge for the pet as well so, after all, it wasn't so good

in-room wifi did not work. however...they provided free mobile wifi to make up for it.

everything was great - staff, room, spa and restaurant

ordered a room service club sandwich at midnight

the mini bar was well garnished with different beverages, and even more

well laid out , spa and pool facility . large upscale rooms with very attentive staff.

the room was absolutely amazing, spacious, walk-in shower, minibar, coffee machine, etc

amazing team, breakfast was out of this world! great spa :-)

hotel outsources both cleaning staff and room service, so if we missed the cleaning hours in the morning, we'd

lots of charm - the warm and welcoming staff - the spa is superb, especially the indoor pool - the

the small gym and pool were a bonus to relax in after a day in the city

the small gym and pool were a bonus to relax in after a day in the city

the facilities of hotel was without wasserette (only laundry service e

laundry service although expensive

close to a laundry and short walk to catch the tram

restaurant and bar seating was very comfortable

wifi quite unreliable and shower had very little water pressure and fluctuated hot to cold.

is no way this room should have been offered as a guest room, but it should be used as a store or laundry room

nice bar area

bed was super comfortable, the wifi worked very well, my husband had a very good massage

there were some temporary problems with wifi

the room service was fantastic and room was cleaned in the best way possible

it was short 6 minute walk to nearby laundry mat

no laundry facilities

wifi was working quite well

we were late for breakfast, the staff were busy preparing for lunch but they made us welcome and allowed us to

it has a restaurant for breakfast but i didn t try it, much prefer trying local cafes

were very nice and even did some laundry for me quite cheaply as soon as i arrived

wifi did not work at all, i could not connect with my linux laptop.

wifi wouldn't connect.

wifi worked only at the frontdesk. couldn't connect to it in the room at all

working wifi

they are pet friendly and pet lovers, they left a little water bowl for my dog, thanks

the staff was so nice, breakfast was perfect, and the bar was a nice touch for evening cocktails

the beautiful cocktail bar and space was a real bonus

great location, friendly staff, very good bar and bar tender

cocktail prices at the hotel bar were too high

the rooftop restaurant and bar was wonderful and a welcoming place to relax after a day of sightseeing

especially dinner room service

we booked to stay for 3 nights and arrived early to meet my mother off an early flight from the uk

, not flexible with early check in

gym was being refurbished as was the restaurant and bar at the top, so didn't get to use them which

warm and comfortable,with a gym

the gym was fine, there was some equipment that didn't work and it gets a little hot, just fyi

room service options good be wider

the wifi was strong

we wanted to use gym facilities but we re not in the building we were in

also the laundry service is quite expensive: 4 to wash a pair of socks

a double room, 1 bed, with views and i was given a small room, 2 kids beds, interior, no views

location and rooftop bar are fantastic

great vibe and lovely rooftop bar / restaurant

location, late check out, good breakfast

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

laundry was dark and on one visit the lights did not come on which was a bit scary

good location, lovely big room with a window that opens. coin laundry facilities

however the landings were very narrow and the laundry that was outside each door made it difficult to pass with

dickheads in best western next door unloading laundry truck at 03:00!!

we loved the pool, the spa, the service, the room - everything was amazing

the service at the orangerie could be slightly improved but the in room service was amazing

breakfast with wonderful staff

staff are professional and genuine, beds comfortable, facilities plentiful, breakfast delicious, spa magical

the staff were friendly and welcoming and helped us when we had a laundry service come pick up our laundry on

had issues with wifi, it's not very reliable so if you plan on working from the hotel (like taking conference

wifi internet was super slow but overall the hotel was super nice, clean, and its location is

and we got an early check in which was great

room service

no bar and restaurant openings seemed hit or miss

good wifi

wifi was not accessible from our room

no bar in the evening.

lovely courtyard and bar could not be used because no one staffed them

nice, clean chain hotel with everything i needed, including free public wifi

to get to, abundance of safe and paid parking close by, perfect location to explore the city, pet friendly

location , friendly and very helpful staff , very clean and comfortable room , good wifi and very high standard

easy to reach all the sites and my son enjoyed the gym

the gym mentioned wasn't at the hotel itself, which wasn't clear.

on a weekend the resturant and bar are closed. we did know this, but it spoilt our stay

very comfortable. spacious room good en suite. lovely breakfast. parking outside.

breakfast ended earlier but staff was so nice and brought out pastries and cooked food for us

no smoked salmon for breakfast

excellent breakfast

the hotel itself is immaculate with a fantastic gym and spa

room service coupe have been better

great gym, really great bar, really great breakfast (food and location)

breakfast on the terrace with a view

fantastic! staff were fab, hotel was gorgeous, spa and gym were excellent.

no coffee machine in the room, no bar in the hotel

it had a bar and restaurant for dinner, it does have breakfrast it would have been a perfect 10

not do the chateau justice, stunningly beautiful, wonderful location outside bordeaux, fantastic pool area,

was a room service menu of pastas and salads which was tasty but no official meals outside breakfast

nature, beautiful interior and even though they did not have a restaurant, the room service food was really

missing a social bar and restaurant but there were many close by

was perfect (breakfast room and bar was closed due to covid-19 so i cannot comment on

the wifi on the 5th floor only lasts for 5 minutes and then you have to re-enter your credentials

00 from the credit card just for the drinks and food from the room bar, which this is crazy, that's unexpected

wifi was a little hit and miss at times