hot water even in a mountain accommodation where it was cold outside, no wifi, bed wasn't so

the cabin was spacious, with a well equipped kitchen, table and chairs for seating

no wifi

the breakfast was home cooked in the kitchen and delicious

the grounds were nice and clean, our kids enjoy to visit with the dogs coco, oso, max and sol the cat

kids friendly place

didn t like that there s no kitchen at the rooms, and also that they don t have a restaurant

wifi in room 1 was quite weak.

parking sucked, no safe for personal items and there were no ice machines

room was close to the restaurant and the pool, so very noisy at night and in the morning

great views, lovely grounds. good shuttle service and friendly staff. nice breakfast included.

gated secure parking

overlooked pool which opened at 7 am!!!!! kids swimming and chattering tooo early

64 dollars for a couple items of laundry

bright and spacious , grounds beautiful , pool and jacuzzi amazing , food wonderful and staff

breakfast was freshly cooked costa rican style every morning

buffet breakfast did not have hot selections

the infinity pool is especially gorgeous with an amazing view and the restaurant in the evening was superb

they let us do our own laundry, let us hang at the pool all day after checkout as our flight wasn t until

and spacious, even with kitchen, washing machine and dryer so we could do our breakfast and laundry there

nice view, accomondating host, fast wifi and good costa rican breakfast

we were in apartment 3 it had a small but efficient kitchen, big living room and bedroom was quite large with

accommodation was very comfortable and spacious, even with kitchen, washing machine and dryer so we could do

too many cow pies on the hiking trails laundry wasn t available for free

loved sitting in the lounges reading in the evenings with the ambience of the little wood-burning fireplaces

fantastic breakfast and staff. will come back for sure.

there is a free pool billard for rainy days

ordinary breakfast. no swimming pool

the retreat staff is incredibly helpful and arranged cars, cleaned laundry (for a reasonable fee), and arranged

maybe take the room curtains to the laundry...

thinking of one, maybe the pool is a bit small and inside, but everything else compensates and you can also take

breakfast was a plentiful spread of fresh, local and organic produce cooked with lots of love

breakfast was excellent with all home made produce

we came for the remote location- so be aware it is a bit far from amenities great laundry service and

the staff was cordial and did our laundry

very clean, had a full kitchen, check-in was fast and easy, great breakfast included

the view from the balcony was amazing, the garden area with pool really nice and the breakfast was good, too

free parking right outside cabins

the owner was very friendly and prepared a delicious breakfast

nice location with fresh air in the mountains; good breakfast and helpful staff

there is also very nice garden, we had our breakfast there and it was delicious

the breakfast is very delicious

breakfast was super tasty

room close to pool and laundry services - don t book 433 if you want a peaceful stay

the kids loved the park and animals and food was amazing

kindness of the personal, large beds, lovely room and the fireplace in it :)

hiking to waterfalls, zoo were easy on paved path, great for kids

river stone fireplaces, waterfalls with all live plants in the bathroom, balconies with hot tubs, etc

on previous visits, but if you want a relaxing place to wind down before your flight, with good wifi, a room

the rooms are big and have a luxurious terras, where you can eat the perfect breakfast they serve

they made us breakfast and took us to the airport at 5am : ) will definitely be staying here in the future

also, breakfast was served to the room and we were able to to enjoy it sitting in the balcony

if coming with kids and with time to kill bring entertainment or plan to visit the local mall and see a movie

we wanted to do some laundry but they made it so complicated that we didn't do it

and every time we needed it we had to ask the front desk to open the hotel gate, then open the parking gate,

lovely relaxing pool & jacuzzi

the manager was very helpful and accommodating, and they provided us with breakfast boxes without us needing

we loved the pool and

the free to use laundry room was great

we needed to do laundry, and were offered the properties laundry facilities without charge

has laundry facilities on site and a nice restaurant the owner recommended a few minutes drive up the

the pool area and the hospitality

it came with a fully equipped kitchen and lots of linens

bar has an indoor playground for kids, which we had never seen before

the pool and jacuzzi

bar has an indoor playground for kids, which we had never seen before

some upkeep no or poor wifi property was much better when we stayed in 2019

the pool was extremely cold. not enjoyable

provided conflicting information regarding the price of shuttle, laundry and other services

the pool was good for the children and to cool off

no a/c in our room, bad wifi connection in our room. price was higher than stated on booking.

nice little pool which the kids enjoyed

amazing place with great pool, beautiful garden and stunning view

spa treatment was rushed and not lux, dining staff picked up cutlery not from the stems but from

close to everything laundry next street over, many restaurants available, great shopping.

while they don't offer laundry at the inn, there is a laundry service 1 block away.

wifi reception was very patchy.

close to the airport, beautiful history, wonderful breakfast

i also want to thank the staff, darwin the manager went above and beyond to help us with not only parking (which

10 minutes from the airport and breakfast were awesome

room was not clean. wifi didnt work sometimes.

the breakfast was okey, but no rice and beans the room had good wifi and good shower

it's so close to the airport and the breakfast was amazing

breakfast was made for me by my costa rican hosts in another san jose neighborhood with shops,

for a bit extra money, they did my laundry - perfect for a backpacker like me :) so if you searching for a nice

warm water comfortable beds very delicious breakfast fast wifi

just wish we could have stayed to enjoy the breakfast

balance between quality and price with a nice room and a very cute patio where they serve a nice breakfast

we also enjoyed the free breakfast

small comfortable place to spend the night. good breakfast and service. thank you!

breakfast is simple but very tasty, enough to start the day

breakfast sandwich was very good

the wifi was good

beds were comfortable, shower was hot and wifi was decent

breakfast could've been a bit larger

nice staff - great breakfast - great price for costa rica - dorm with few beds - towel and soap for

i do understand that you get what you pay for this place is completely ridiculous, wifi signal is barely received

breakfast outstanding. staff very helpful

good location, comfy bed, hot water, good wifi.

laundry came back folded and

laundry facilities which was main reason we chose this hotel, however upon arrival, this turned out

breakfast is good

kids liked the pool, it is cold but after they finally got in, they were fine

the pool is lovely and there are several seating areas around the pool

during our stay the wifi didn t work at all (because of a thunder storm two days before), and there was no

very relaxed and comfortable with a nice bar and restaurant

wifi was a little slow, but we didn't need it for our stay so we weren't too upset by that

a generous breakfast included

they have a beautiful patio in their garden, right next to the pool

tranquil setting close to the airport was heavenly, with the beautiful garden area, immaculate pool, and covered

breakfast by the pool was good with fresh fruit, eggs, juice and coffe

breakfast too small and the room i was in didn't reach the wifi

amazing place. clean, relaxing, beautiful garden and pool. very nice lady hosting us.

wifi is not working in the rooms and can be a problem

was great, communication was amazing and we were able to get an early check in

wifi was fine and the room was overall clean

fast, reliable wifi

wifi worked fine

the breakfast was excellent, and the bed was very comfortable

hotel is very close to the airport, is very comfortable and has good breakfast

accessible by car, parking is safe

very limited secure parking

good wifi and friendly staff

the pool and gym looked nice

very clean and validated parking

room service was exceptionally bad

room, pool, bar, restaurant

was very good, and the gym is perfect

the food was amazing, the bed and room was lovely and they even had free laundry, which was so amazing as the

free laundry was a real bonus as we were halfway through a 6 week trip

there is a free laundry area as well

the self-service laundry located upstairs was extremely noisy throughout the night, including at approximately

the gym was a decent size and the complimentary laundry room was very useful

they have washer and dryers for free laundry services as well, which is nice after a long week in the humid

they had free laundry service for guests but didn t have soap available. bummer!!

great facilities, laundry, pool, gym etc

expected the laundry room to be more than just 1 washer and dryer but it got the job done.

front desk, breakfast wonderful, free laundry, nice clean pool area, so helpful, housekeeping

friendly staff who did my laundry for free !

garden with hammocks and trees, pretty close to the airport and very nice owners, breakfast and shuttle to the

wifi password they gave me to call from the airport was incorrect so just make sure you verify with

hospitality, fast check in, secure parking

good and safe parking - doggy bags for early breakfast - we didn't have to pay the first two nights (we had to

the air conditioning and wifi worked great and we loved the breakfast in the morning

also good wifi

small bar and pizza shop attached to it

but restaurant, a shop and a bar very close to the hotel

they are pet

was good and we were able to do laundry at the hotel

a bar would have been nice plus a room to do laundry

loved that we could run a load of laundry, as we were traveling throughout the country

having laundry facilities (washer & dryer) was very nice

i appreciated the on-site guest laundry facilities available

i also appreciated they had laundry on-site, a printer, and fast wifi

, good coffee, laundry and luggage storage services

shuttle btw airport and hotel just outside terminal to the right; atm in casino next door; laundry-takes american

ability to do your own laundry

great location, nice pool, complimentary breakfast, laundry room, nice beds

the room i got is next to the laundry room, so there was some noise.

location to airport, shuttle, laundry, good food, clean place, great helpful staff

could used a laundry room for hotel guests

much parfums and smells of chemicals please use fragrance free products to clean and do laundry

parking for car available and free shuttle to airport which only takes a few minutes

great peaceful garden and fab. very clean bungalow . super fast wifi

fruit, eggs, delicious banana bread, and excellent locally grown coffee, friendly staff, free wifi, comfortable

a little out the way but regular very cheap bus service and friendly bar and restaurant nearby

impeccably clean pool with pleasant plantings

kind service at the hotel, excellent wifi

pool needed work.

cold swimming pool meant that we didn't use the pool.

pool was a hit with the kids

husband collected the hire car easily the next morning while we swam in the pool

wifi was a little bit weak

lovely pool

spa experience is exemplary

loved the balcony overlooking the pool

pool was quite cool... difficult to enjoy.

my girlfriend and i enjoyed a private jacuzzi tub in the spa for one hour that was free, and that was a real

laundry service, reasonably clean rooms

kids liked the pool although they complained it was too cold

it has everything you need for a complete and comfortable stay from the pool to the restaurant to a super

the restaurant and bar are very good and since my last visit they have added a micro brewery

thing but we were traveling with 4 kids and they were so grouchy and upset

provided a laundry service in a very short space of time

kids loved the pool

wifi - not working by our room

give kids a credit to do their best, but they need more experiance on customer service, they are just

me up for breakfast, helped me with the bus routes and even let me stay for lunch and use the pool even though

there was really no difference between the kids pool and the bigger pool, kids everywhere!

ladscape and gardens, inner couryard with fountain and ceramic tiles, the kind staff, the great spa treatments

breakfast buffet was abundant, healthy, and delicious.

it has amazing restaurants a 24 hr coffee shop and pizza all night ,a great gym ,and spa available

and beautiful hotel - staff were fantastic (including alex in the hacienda kitchen restaurant who was superb

great for us because of proximity of the conference venue next to it and automercado, pharmarcy, laundry place

small room for 2 adults and 2 kids trying to pack up after a lovely vacation

shower temperature right was hard and unsafe for young kids

pool area great

my kids loved the hotel cats

30, but they had a plan b : to order from a nearby resturant, witch worked well out ok since the bar was open

plenty of parking

the property is very well kept and has lots of beautiful green space, the pool area is also very nice

the breakfast i

we are a family of 4, two kids, first time we came when they were 5 and 8

place is close to the airport and it has a nice garden with a playground for kids

was spacious and had many amenities; pool, hot tub, on site restaurant, event space, free parking, hi speed

hotel was nice quiet location, and the room service was excellent.

the kids park was a nice bonus

tile around the pool is very slippery when wet and our kids fell multiple times, and i almost fell once

self serve laundry with washer and dryer

there was a nice kitchen if you wanted to cook

the place was clean and had a living room, kitchen, room and bathroom

they had off street parking and that was perfect

no ac, only fans and wifi was not working in the room

brand new, clean, very well located, with an amazing complimentary breakfast, a cute pool, and nice shops and

great gym, pool and even kinder staff going above and beyond every

great gym, pool and even kinder staff going above and beyond every

the kids especially loved the pool, and we adults made great use of the gym, which was incredible

brand new, clean, very well located, with an amazing complimentary breakfast, a cute pool, and nice shops and

they said they were having a big problem with their laundry

no laundry service

housekeeping was lax. laundry services could be improved.

laundry service is beyond overpriced

they're laundry was

free parking is a big plus

also, they gave us a free shuttle to airport

gym needs maintenance.

breakfast was great

very convenient to head to the airport and they also offer the shuttle service

a bit cold in the rooms. meals and laundry service are pricey.

very nice and quiet place for birding friendly personal and owner good breakfast and dinner

amazing team , great location & breakfast

now they have wifi

breakfast very good location for birds

huge, very clean, quiet, good wifi, parking, simple kitchen facilities

parking lot was big and extremely secure

property; microwave, refrigerator, and stocked coffee maker in room; good wifi; helpful & friendly staff; decent

located in a quiet area, with safe parking

wifi worked the majority of the time, but was quite slow and sometimes cut out

tv,wifi,room cleaning, golf field around, a lot of things really makes you so happy in staying there

no gym.

tv,wifi,room cleaning, golf field around, a lot of things really makes you so happy in staying there

de golf and cecilia (the host) deserve the highest rating

safe parking inside fence

fabulous view across the golf course that might have appeared from the advertising that one would have access

hotel is right on the golf course

outside back yard with view of golf course

gorgeous lookout onto the golf course, amazing breakfast and hospitality

there was a queue for laundry in the evening as they have only 2 +2 machines

appreciated the early check-in and free laundry.

added bonus: the laundry room on the first floor which given we stayed after a two week trip on our way to

the gym is very good equipped and it has a free shuttle to the airport every hour.

giant beds, very nice suites, gym with a lot of different equipment.

rude and gave zero direction on how to find the room, maid woke us up at 7:30 to ask if we wanted laundry service

accidentally took it and i never got my dress back, even though i begged the staff to look in the laundry

room was weirdly furnished and uncomfortable, lots of road noise and laundry room noise made it very distracting

laundry facilities on the property

our kids loved the place

down facilities, no free shuttle to the airport after 1 pm (advertised as free 24-hr shuttle), no laundry, awful

a laundry on site

don t like the perfume cleaning products or laundry soap

laundry here , tv is small , slow wifi , the deadbolt on the door didn t work

near restaurants and laundry facility

laundry and didn t return change, was not rinsed well or folded poor lighting after dark, bring a

i hope pool gets fixed soon

off street parking limited

there are only 3 parking spots

they organised a pick up from the airport, i had a great sleep, there was a beautiful breakfast included and

also nice that their laundry service was affordable

at the restaurant overlooking it, and my husband was delighted that there were some basic gym facilities too

the breakfast was super and plenty of it

the included breakfast was huge and hearty, and the staff people were so nice and welcoming

big room, nice pool, lots of seating areas outside

being close to airport on departure and the staff arranging transportation, the great job of laundry and the

there was free parking available and the hotel is about 15-20 minutes drive from the airport, so perfect for

lovely big room, great pool and jacuzzi, fantastic breakfast with great choices of fresh fruit, very friendly

booked as it said it has a gym, but there is hardly any equipment and it is very small

everything! beautiful brand new pool, huge rooms and a fantastic breakfast!

very friendly welcoming host, beautiful garden and pool nice breakfast

there was a full sized fridge mini-bar in the room and an inexpensive bar at the kitchen

there was a full sized fridge mini-bar in the room and an inexpensive bar at the kitchen

for airport, surrounded by nature, great wifi, nice pool, short walk to mini market, decent restaurant, we had

very peaceful grounds with a lovely, refreshing pool.

breakfast was very tasty, i was full ud83dude0a the staff was very nice and helpful (did the laundry for me)

nice pool, it is always open, the children enjoyed it very much

lovely place! excellent cleaning and service. the pool is clean with ample hours. recommended.

calm, green and nice place with a swimming pool and a beautiful garden

private parking. nice people. the price was cheap. good wifi hot water at the shower

breakfast was basic

very secure and good breakfast to start the day

the breakfast was the same every day

good parking and safe.

the hotel is quiet and wifi strong for working remotely

the location, breakfast, free laundry, rooms, pool, servers were amazing

laundry room

half of the machines in laundry room was broken

i enjoyed using the laundry facilities after travelling across costa rica

super comfortable, great breakfast, free laundry if you do it yourself (and a paid one available too), lovely

the hotel does not have an in-house laundry facilities for the guest

late check out

bed & shower were perfect! breakfast was very nice!

the pool area is nice and clean

well appointed, pool area, comfortable rooms, totally non-smoking, friendly and helpful staff, close to grocery

great breakfast, laundry on site.

clean, comfortable, good decour, nice gym and pool, very friendly staff

the breakfast is great the gym and pool area are top

we enjoyed a few hours at the pool and also ordered room service for dinner which was affordable , delicious

breakfast bar fantastic

breakfast could be better

breakfast was amazing

only ones staying (off season) and robert took good care of us in the morning and made us a good breakfast

a basic breakfast is included

on the final morning we had breakfast and rolando came over to advise us on our next destinations and also

excelente room service, el gym genial.

perhaps a babysitter/ dog sitting service for your pet so that you can eat in the restaurants.

there was a misunderstanding on our room service order but when they found out about it, they took responsibility

room service was fast and the the room service food was good.

comfortable rooms, underground parking, great food in the club, and love the attached casino.

they don't have soap and shampoo in the rooms also the bed is almost in the same place of the kitchen

perfect to stay because it has a small kitchen

the room has a small kitchen in case you want to stay several days and prepare something to eat

and andres, now at the restaurant downstairs, daniel outstanding, i almost forgot, we call for laundry service

shower in our room was cold, and the laundry was extremely expensive

main hotel area, where the bar is located, the furniture cushions are dirty and outdated

room service

called for room service, 2x and no answer

my morning breakfast was perfect for me and is open early, which gave me the opportunity to eat before my

no pool

shower took a long time to run warm water no english tv film channels pool very small

good wifi

the person running the bar and restaurant very nice and accommodating

gym in the same shopping center, can pay daily rate

we loved the clean rooms and the pool was just devine and warm

there is complimentary on site parking and tons of restaurant options right outside the door in the shopping

the hot pool was amazing for the kids

rooms have a coffee machine however there was no coffee left nor sugar, i called room service and they only

breakfast in the restaurant is nice with a great view

was somewhat cold and the fireplace has smoke coming into the room

and one twin bedroom - with well equipped kitchen, dining table and chairs, sitting room with fireplace and

breakfast too early

we only ate breakfast in the cabin but it had a kitchenette with fridge etc

great breakfast included, all staff was very nice and super helpful, and even had a gym and laundry room

noisy from the laundry room, even that my room was not that close to it, they kept the door open and it made a

i m certain they would allow me to use the one downstairs in the kitchen if asked

quite, very comfortable bed, great breakfast and amazing people work there. pet friendly!

the manager and the kitchen staff provided exceptional service the authentic costa rica architecture and decor

are old and gym area lacks key equipment

wifi charge fee if choice high speed

floor a little dirty , mostly in the corners all the tables in the bar / restaurant were full of water marks

great breakfast , good location well appointed rooms

modern, nice breakfast and good facilities.

laundry system was good

with artwork everywhere, breakfast variety and quality was top drawer, there s a nice roof top bar and pool

- great location (if you have a car, close to the main road and airport), great wifi, clean, nice breakfast

i also got charged an extra $40 for a nanny that came to watch my kids for 2 hours which the hotel classified

parking was limited but always available.

the staff, rooms, facilities, and breakfast were fabulous

we were able to have a vegan breakfast

warm pool

only thing was the breakfast

and communal gardens, good service, lovely pool area, nicely designed rooms, useful secure onsite parking

staff was very helpful, our breakfasts by the pool were quite nice, and parking was ideal

it was very nice. good service and great bar prices.

the housekeeping was well managed with room service every day

offers coffee and water all day in an outside kitchen

best hotel in san jose . staff is the friendliest , pool is amazing and room was so comfortable

nice to have the use of laundry facilities

stayed here before and forgot that the front parking area can be a bit difficult to get out of when it is rush

noise emanating from bathroom pipes and wifi could only be reached standing in front of the door, and no where

was required to go through front-desk before entering / exiting the parking

no salt and pepper in kitchen

only thing which could have been helpful, was a self service laundry area, as the prices for the hotel laundry

coin-operated laundry would be nice

was wake up at 730am by hotel staff for ark about laundry service and at 830am for control in room

underground easy and safe parking is included

silent, clean and with a good wifi connection

spacious rooms (on the ground- or first floor, no elevator yet), beautiful decorations, fresh pool and lovely

good parking

the rooms are spacious yet feel homely and the pool / views are stunning

breakfast was excellent - fresh juices, fruit, costa rican tastes and perfect mini tortillas

the back garden and pool view over the valley was stunning, very peaceful and private

are friendly & helpful, the rooms are clean and comfortable, the grounds are stunning, nice size pool, really

i appreciated the gardens and birding. i also liked the gated parking lot.

three large groups meant that we had to eat in the bar

cozy hotel with seating areas, bar and a restaurant with gorgeous window views of the garden

but, as we arrived just after 9pm, the restaurant and bar were closed, so we couldn t get anything to eat or

details! mini bar in the room and didn't like to hear dogs bark

the pool area makes you feel like you re on a true vacation it s the perfect escape

i have asked for two double beds, and we never met any other occupants, no other vehicles in the parking lot,

the spa treatments are available but there is not a practitioner on site so has to be prearranged

in the bathroom, insufficient pressure in shower, poor room service, quality of food and general quality of room

the windowless room was spacious as mentioned, it was also loud due to its proximity to the hotel laundry and

little hotel in san jose, the staff were really helpful and kind and the breakfast was delicious

great staff , breakfast is good i will come back later for sure

mini fridge and microwave, even the kitchen sink

the breakfast at the hotel was delicious as

room backed up to the laundry, so when they were doing laundry we did not have adequate hot water to shower

so, i asked if i could have access to their laundry room to get the stains out

advertised laundry and didn't have it

breakfast is always great . i wish there was milk or cream for the coffee in the lobby .

awesome shallow area for kids

free laundry

wish we would have known ahead of time that laundry facilities were available at no charge, some of us had our

excellent service and breakfast and free laundry room

- restaurants, mall the staff is amazing - very helping, kind and with good vibes there is a laundry room in

free use of laundry facilities

the free laundry facilities were useful than expected

we ordered room service serval times during our stay because the restaurant food was really good

to get into parking when requesting transportation

also terrace bar was full with people who weren't guests

there isn t a room service, so you need to go down and get food