kids liked pool

pool has so many chemicals it takes your breath away

the pool was nice and the parking was great.

kind people, spacious rooms, hot breakfast. handicap facilities with 2 beds.

was great though the breakfast was not like it used to be

ice machine was out of commission for the entire four days of our stay and the laundry room was out of order

ice machine and laundry facilities were both out of order during our stay.

the shower was fine the tv was great the microwave worked well the parking was easy

liked the breakfast

was charged a $50 pet fee

they were all friendly and they did our laundry when we fell asleep, they were all friendly and

even laundry facilities

the pool was so clean and the fitness center was sanitized to the best

the pool was to chilly to enjoy.

i ve there before and it s always been great. this we used the pool and omg it was awesome!

another guest stole a couple items of clothing from the laundry facilities

having laundry facilities available was extremely helpful during my stay

kitchenette, generous size bathroom

reserved king size bed got queen size bed wifi patchy would not stay connected on system

i quickly discovered that the kitchenette in the room was not really equipped with much of anything - no plates

o change at front desk for laundry

breakfast, location, pool, day time staff was very helpful and polite.

working front desk and breakfast area were super friendly and kept the breakfast area well stocked and

breakfast area was very clean, food was hot, several options to eat

-pool was on the cold side and cloudy

she didn't give us wifi password so i called front desk to get it and she was very rude

lack of optimum parking.

wished hrs of restaurant stayed opened longer wished gym was larger !

was an open/used bar of soap by the sink (the one in the bathroom was new in package) and there was an open/used

parking was convenient

stained linen and also put us in room 108 next to laundry

the breakfast had good variety and i loved that it had a laundry room

no towels or coins for the laundry services on site

people looking through the windows of all the cars in the parking lot when we pulled up at midnight

excellent location. quiet pet friendly with lots of green space. close to restaurants

na on breakfast location was good

the towels in the pool area could have been a little bigger if i had to pick something.

great set of kettlebells in the gym

it was pet friendly and we had a first floor room near an outside door for our little dog as requested

all the staff were very nice! the breakfast is amazing! this hotel is beautiful, new and clean!

no towels, had to ask& could only get one bath towel, as they were out 2x and once towels in laundry

to the weather and temperature and an old building or the fact that my room was attached to the laundry room of

4 of us,and 2 towels in room,at the time there were hardly any guests,and we had to go to the laundry room with

the sheets were dirty, i didn t get room service my entire stay.

i love the fact that there s no carpeting and they re pet friendly

to covid rooms weren t cleaned beds made up laundry taken out other than that everything was

free parking

parking seemed unsecured

ev charger did not work

new hotel. very clean and comfortable. friendly staff and great breakfast.

laundry. cleanliness. price.

the room and so quiet stays busy and still staff friendly and very polite very clean tge laundry facility was

the pool, the coffeemaker and the laundry was all shown in the photos

the laundry room was out of order for guests laundry

-the staff was friendly - kids liked the waffle maker -breakfast room was clean

ice and laundry machines out of service

old and needs to be updated. laundry room needs attention.

the motel smelled like dirty laundry.

pool was out of order, gym equipment was not available, ice machines not working, guest laundry not working

allow pets and about six in the am there was a dog barking on our floor and kept on for an hour

we were near the main laundry area and it was a little loud first thing in the morning.

great beds, good breakfast, friendly staff!

gravy for the breakfast was a little too spicy for my kids

the wifi sucks! i will never pay your price again and not have a better wifi!

pool water too cold & too warm in entire place

the indoor pool and coin laundry for customers to use

walls a bit thin and room was across from the laundry facility in the hotel so we got all the morning gossip

there are laundry facilities for use by hotel customers

had laundry facilities & several food options within walking distance

gym, laundry, video games and an indoor pool

they did a great breakfast considering it was grab and go

enjoyed breakfast. bed was comfortable and bathroom was roomy. nice shower

main objective was to relax and enjoy the heated pool which clearly was not, the staff on duty said they would

good selection for breakfast and the receptionist went the extra mile to give us a room on the first floor

pool and breakfast would have been nice

was friendly, free breakfast, guest laundry, clean hotel and comfortable rooms

laundry room table was very

very kid and pet friendly

was comfy, staff was very pleasant, restaurants to choose from without leaving the parking lot

on one of the hottest days we were sent to park in the back which had no handicapped parking and no ramp to

laundry was on the second floor only

location was great. hallway was spacious. ample parking. had a guest laundry room.

wanted a quiet room, but was placed near the hotel s laundry room. noisy during the night.

they allowed us to do both early check in and late check out which was very much appreciated

hot tub was broke and the exercise equipment was broke the toilet in our room was broke wifi didn't work tv

bathroom floor, air didnt work, smelled like stale tobacco, no light in laundry room, fridge was warm and smelled

pet fee ($25 per pet, per night) was surprisingly high for this grade of hotel

parking was not enough.

we had a blast in the indoor pool

theres room for improvement on parking space. i have no further complaints

hotel was amazing from front desk to restraunt and bar area. beds were comfortable and spacious.

group came through the parents did not care if the kids were loud

service at the restaurant and bar was friendly but very very slow

i should have moved to another but had 2 small grandkids with me and all of their stuff so it was too much to

cassidy in the bar area was really nice

front desk person was having to do laundry

liked the laundry machines, vending machines, breakfast items, the small luggage carts

i was glad the pool was open and they had a hot tub also. the breakfast was great

lack of functioning wifi (apparently just apple devices'').

wifi did not work very good so i just shut it off

no internet poor continental breakfast location -- finding it limited towels

room was tidy and there was plenty of free parking

no one was available to answer at desk during breakfast time for water

we had a small cat they put us in a smoking room

breakfast of cereal, muffins and coffee was included

is the first hotel that i seen with free laundry free washer and dryer that you can use and that was all nice

had a large open parking area around back for our trailer

great warm breakfast, quiet with a nice swimming area.

i enjoyed the hot breakfast and heated indoor pool.

very clean, bed extremely comfortable, great breakfast, free wifi.

good vending options and laundry availability

i like that there was a laundry facility

no body has been able to sleep due to kids being loud and banging on the walls

in the rooms around us worked 3rd shift so it was hard to keep our kids from making too much

everything especially breakfast

i had to dispose of my dog's waste bags in an indoor trash can by the door next to the laundry facilities

i used the laundry facilities, it worked out ok

nice parking and easy access

the friendly staff. the cleanliness of the hotel. the breakfast bar.

the breakfast was excellent

trashy property and parking lot. un professional personnel tried to remodel this place.

and unable to communicate well bathroom not clean,falling apart, towels had stains on them, breakfast was bad

stated microwave there was none, no breakfast, room had cobwebs, didn't look to have been vacuumed, furniture

en though i requested an early check in

there was no breakfast

minimal supplies: no conditioner for shower, no plastic laundry bag, etc

laundry room detergent dispenser is managed by a third party and ate my money (was out of

pool, fitness room, breakfast, laundry room were all amazing

no protein for breakfast.

to the interstateplenty of parking, even for a church busgood breakfast varietyrooms were clean and beds were

3- after 4 no laundry, can not request wash rags, towels

3- after 4 no laundry, can not request wash rags, towels

hallways by laundry smelled really really bad

there were salesman roaming the parking lot trying to sell things like fireworks, uber rides, and catering

the staff was very helpful, the rooms were updated, the pool was clean, very nice hotel

laundry & cleaning staff very pleasant

pool has way too much chlorine. my kids didn t enjoy swimming at all.

we booked this hotel specifically for the outdoor pool after a long day of travel with two kids age of seven

wish the pool wasn t closed

very friendly staff. nice room. they were able to agree with our request of late check out.

very clean and comfortable. breakfast was great.

could use a few more parking spots, and parking is tight

all parking is close to the building and property was well maintained

the hotel was super clean the breakfast options were limited

went to check on breakfast both days around 9:30/9:40 am, and they were out of scrambled eggs and whatever else

the breakfast was good

staff, comfortable bed, wide variety of breakfast items

breakfast was amazing it was hot and everything was kept covered and hand sanitizer was available

didn't like that the pool wasn't heated

the breakfast options were great. the pool was a great size for my kids to play.

large room, great price, excellent breakfast.

pool was amazing and it was salt water

sucks if a lot of kids want to go swimming at the same time

the kids were not being particularly loud, though, so maybe the walls/floors are not as soundproof as

breakfast could have been a little better and had a few more options.

great location with plenty of restaurants around.great breakfast options

breakfast was great

the staff allowed me to park a small rv right near the front door / lobby

no where to put anything and $50 pet fee for 1 night!

a very accessible parking lot and easy to follow directions to the hotel

it was bright and airy. loved the shower and the room was so clean. wifi was so easy to get in.

clean and fresh - great design comfortable beds and pet friendly

the full kitchen in the room

indoor pool and outdoor pool too small

breakfast was ok, however, for the cost of the rooms during special events (derby), it would be

clean fresh beds, stocked towels and excellent kitchen appliances and supplies

very clean and comfortable room. we love the full kitchen!!!

liked that they had coffee at all times of day. had a place to do laundry if needed it.

bad smell in room. pool closed. no wifi password.

room was by the back door so we could go straight to the parking lot and it was quite and the mattress was

didnt wake up in time for breakfast nor did we make it to the pool so all i can speak of is the staff and room

use to have a bar set up, but no longer does with new owner

quiet and comfortable, good breakfast choices and clean

even the pool was indoor but cold as

nit picking here but the breakfast could have had more variety

2 people could not fit well in the kitchen area at the same time

did not have breakfast there.

on site laundry and 24 airport

front desk needs change for the laundry room.

guest laundry machines were few

very cumbersome to do laundry to get change from desk and 50% of machines were down

nice, staff was amazing, clean, room was amazing, u r able to do laundry there and the breakfast is always a

has laundry on the second floor if you need to throw something in the dryer real fast like we had to

the breakfast was awesome frinedly staff all around

comfortable room and early 0430 airport shuttle a great service.

free parking, excellent breakfast and courteous staff

didn't have hot tub and phones in room didn't work and pool water wear too cold

no quarters available for laundry facilities.no vending machines.

wifi was weak. person at desk was no help. elevator was noisy.no washcloths in room.

easy off the interstate, very quiet, great breakfast!

was a great location, convenient to everything, close to the interstate, and has a indoor pool

the breakfast hours could have been at least another hour. the hours were from 6 -9.

was discriminated against both me & my guest we tried to enter the laundry room with our keys several times the

laundry room - 2

room was clean. location was convenient. breakfast was good. pool was warm.

the room service was not done after first day

free cable tv, breakfast buffet, pool, and gym were included as well

the pool was too cold. really needs to be heated to enjoy. my only complaint.

breakfast was good , clean hotel , staff was extremely nice

who came with issues after me, i had to wait an additional 45 minutes which is crazy and i had my kids with me

easy access and good parking

breakfast rocked and the pool was super fun even though a little cold till you got moving

microwave and no laundry area, and staff at front desk is very rude

but no laundry facilities the dryer was broken

parking facility is ample

pain peeling from the ceiling, cobwebs in corners, weird musty smell, lots of trash in parking lot

pets are free , with a $50 pet deposit in case pets destroy room he said it will credit back

facilities were unsanitary, the iron in the room had burnt plastic on it, the guest laundry wasn't working, late

laundry room price

laundry room could have been closer

roaches. laundry room always out of order

pet friendly

the breakfast was fantastic, filled with plenty to eat

there was nothing around it, not in a good location,more of a lay over for truck drivers, no pool, not for a

breakfast could be a little bit better with more options

even the outside parking lot and all was clean

more choices for breakfast at the hotel.

the accommodations i was counting on without a vehicle there were not what i was told at all , no laundry , no

whenever i tried to do laundry the laundry detergent dispenser was empty and then they tried to charge me $5

vending machines always broke or empty,laundry never

laundry room although it's indicated on their list

way there got dropped off and told me i could not book the room because my wife had her head on a laundry basket

i had an issue getting my laundry cleaned, it was never sent out.

not a lot of parking in the front lot. i was able to find a space in the side parking lot.

25 and the little bistro stops serving food at 10 am making it hard for my kids to get moving early enough to

i used the wifi to work remotely and it was perfect

and room service was knocking on the door 3 hours before check out

my room, the pool, and laundry room was clean

we skipped the breakfast after seeing the limited available options( it was busy, but the food wasn t being

room was spacious and we didn’t feel crowded with our 3 kids

more breakfast selection for picky kids.

staff and the quiet and my kids loved the pool and it was closet to kentucky kingdom and the food in the

not having laundry room for self laundry. no microwave in the room.

first night there were bags of dirty laundry and garbage in the hallway

there aren’t mini fridges in the standard rooms which when traveling with kids is harder.

the breakfast was very good and eggs were great. the grits were just right.

pet friendly is fine but when there is dog pee all over the lobby it's a little much

i like the cleanliness of hotel and the access to laundry was a bonus

location and laundry facility great

i got in late on the first night and the driver of the shuttle offered to take me to the store for supplies

room was a suite, so it had 2 queen beds, a sofa bed, and a kitchen (w/o a stove); plenty of room for 3 people

pet friendly, super convenient to the airport and expo center where our event was being held.

laundry rooms

as if it was flooded before and now it smells like wet old laundry

there was no shampoo or laundry bag in room

check in left me with one of the rooms next to the laundry room

they offered a large grassy area with plenty of room to walk plus a pet-waste bag and bucket for your use

this is the weekend fir big basketball tournament and not having the laundry option was

pool was pretty small but sufficient for my kids to swim, the room was nice and quiet and the beds were super

kids eat free breakfast

staff was very nice. shuttle to kentucky kingdom was great.

restaurant and bar were not open.

dirty laundry in the hallway all day and evening giving a terrible smell. no toilet seat!!

the laundry room is limited 1 washer 1 dryer it should be 2 washer and dryers

parking, quite room.

i enjoyed the location and breakfast

breakfast was better than expected for the price of stay

is room service

and they let us leave our car there for free, saving at least $60 on airport parking fees

room was clean and modern. restarurant and bar staff were great, as was the food.

booked here so my kids could use the pool. pool was gross, not clean at all

beds were comfortable and clean. free parking

we did not use the pool or anything like room service or laundry

staff was very friendly and helpful. shuttle bus was great for the volleyball event and airport.

website said it had a pool and when i get there pool is gone in place of a gym.

also the hotel shuttle to the expo center was an amazing service that we did not expect, but it made our travel

location, awesome staff, shuttle

the laundry room could have been bigger

quarters to use laundry facilities

i liked the bed and the easy laundry with soap at the front desk $1.00!!

the laundry facilities are super helpful

dryer in guest laundry not

need clean laundry

laundry was broke ,no sign on it and ripped me off 2 dollars.

pool was nice

pool closed

parking could have been better an outside lighting don't use mercury lighting there is better

there s a gym and free laundry

clean hotel love the kitchen and free laundry room

i liked that it was 15 minutes from everything and they had free laundry facilities.

like the space kitchen but no utensils or dishes due to coronavirus free laundry

i also like the laundry room

laundry services is located in the most unsafe area of the property and has no cameras for safety

have a laundry basket with extra towels in front lobby for guests

no microwave or refrigerator. laundry equipment didn't work nor did the drink machine's

room very clean, laundry facilities good

like the laundry facilities

laundry room, exercise room and pool were all closed

there is a gym and laundry facilities

the laundry area was ok

breakfast was awesome so was the price we enjoyed the spa tub

food bed hospitality pool wifi

was no clean towels available there was only one person doing laundry for the entire hotel

needed to do laundry and it was no charge, wow, this was very good, never ran across this

there was a laundry room or storage room nearby

supposed to have a laundry center but it was non-existent yet it was in the room info

to find the water fountain needs to keep clean the guest laundry room and washer door was

laundry hours

across the hall was the laundry and maintenance room

then when we leave he s in laundry room just looking at us

location, laundry area, breakfast, hot coffee, comfortable rooms.

to me was the first room down the hall from the desk, across the hall from housekeeping and laundry

friendly staff, clean rooms, very good breakfast, they have a nice laundry room (we didn't use it though), they

only one dryer worked on the laundry room

strip and mcdonald's also professional and polite staff and management also free ice and on site laundry wash

if i wanted clean towels it was my responsibility to take the dirty towels to the laundry room and exchange

they have a laundry room which is very convenient

out (instead of calling) that took the cake by the way then i had to find my husband (he was at laundry mat

no cleaning in four days, couldn t get anyone to pick up my tray or trash, not even a plastic laundry bag

staff. liveliness of bar scene. hotel to airport shuttle. proximity to town.

after all fees and $18 room service $24 per night parking

free shuttle to & from the airport was a plus

huge bourbon bar and knowledgeable bartenders

guest laundry also a bonus

roof top bar was excellent food was very good

i used the gym in the morning, which was clean, easy to access and available 24/7

the gym was great. rooms were spacious and comfortable

pet friendly but didn t really have any grass outside of hotel for our dogs to go to the bathroom

good breakfast, laundry, gym, pool, game room, office, and coffee

room with mini fridge, microwave, tv, laundry area, clean. reception was great. staff was great.

the pool was cold

we were in the middle of everything we wanted and the gym was easy to get to

2 in our group enjoyed having a gym

location was ideal, the staff was exceptional and the bar was very good, the hotel tradition and lore makes it

there was no room service

the bar area is very nice-try to hit happy hour or it's abit more expensive

the hotel offers room service but room service was paused

i like the bar in the hotel

clean and had good facilities (decent gym, laundry and fresh cold water bubblers)

fan, no change machine and no one had enough change at front desk or the hotel shops to use the laundry facilities

charged. to. much. for. pets. and. parking

the restaurant and bar downstairs

that bar and breakfast were not available

the pool was disappointing, no laundry, no room service.

no hot tub or laundry area for guests. not really really a relaxing place.

i would have liked for them to have a guest laundry room

had the last guests laundry left in our room and overall it was clean but could have used a good dusting and

good downtown location. free wifi. clean. helpful staff.

light switch - each lamp needs to be turned on/off separately, noise at night probably from laundry / washing

i wish that the tasting bar and the lobby bar had been open

restsurant hours no room service no concierce access ( i am lifetime gold and paid over $200

the pool was a little chilly but it was clean

we called for room service for extra towels never got them, and even though we moved our car from their parking

laundry facilities on site

the property was clean, and we appreciated having access to a laundry room

staff, laundry not available because of broken machines

guest laundry and gym

the screaming kids whose parents did not know how to say stop.

breakfast eggs cold. ran out of sausage. only had fat free milk.

we had to walk from the top to bottom with 4 kids & all of our stuff

gym facilities were open

were great and we loved the shower being in a different room than the toilet especially having kids

breakfast bar was great and the staff worked hard to keep everything clean and stocked for all the

the very important thing is the laundry option ($1 - washing, $1 - drying) - you will need quarters

laundry room nice perk

at the gym the pool and the amenities and how everything was walking distance

never had room service clean the room while we was there

great room awesome staff parking was excellent and breakfast was good

laundry amenities and kitchenette

cleanliness, staff, breakfast

everything about this hotel with the exception of the wifi

in the garage kinda sucked as a single mom with kids

location to the yum center was great and the fact it was pet friendly was great for us

laundry tickets provided in rooms but reception said there was no laundry service, took no

it could use more sound proofing and self service laundry.

great breakfast

heated pool was not heated it was freezing cold

the bed was not very comfortable and the gym was very stuffy (no fan for air circulation)