i like that there was a laundry facility

good vending options and laundry availability

friendly, helpful staff - very clean, updated, more than i expected! pool, etc.

no elevator and travelling alone, i was put up stairs, next to room with screaming kids and door slamming

tv didn't work, filthy hall and stairs, people cooking in hall, wifi didn't work

the pool and hot tub was amazing also

pool area was great too, warm and relaxing

the bar to hold your wash cloth was missing

parking wasn't an issue and the front desk is very helpful

lack of optimum parking.

ice machine and laundry facilities were both out of order during our stay.

ice machine was out of commission for the entire four days of our stay and the laundry room was out of order

if you have a pet, they charged $50 per night, whereas most motels charge $10-$20

parking was crowded

they had free parking and complimentary breakfast

the breakfast was good

kids liked pool

was great though the breakfast was not like it used to be

pool closed

breakfast

having laundry facilities available was extremely helpful during my stay

another guest stole a couple items of clothing from the laundry facilities

the next morning while i was in the gym the manager on duty went up and banged on my door

gym was clean and smelled really nice

the mexicans in the parking lot drinking alcohol. ventilation system made alot of noise.

even laundry facilities

they were all friendly and they did our laundry when we fell asleep, they were all friendly and

(oh, and there s a great steak house across the parking lot

for a full breakfast, it was not the best.

front desk and morning breakfast staff super friendly and helpful.

o change at front desk for laundry

very clean. good breakfast.

friendly staff clean and a good breakfast

i didn t use the pool but loved there was one and a gym

working front desk and breakfast area were super friendly and kept the breakfast area well stocked and

location clean hotel slept soundly gym is in a converted hotel room with private shower, all hotel chains should

the landscape and the layout of parking lot and hotel

liked the location,and the staff was very nice and breakfast in the morning

would check out the hotel across the parking lot before staying here again

it was pet friendly. location was convenient.

good selection laundry available

that the room with the children was directly across from the staff laundry, which was loud

laundry facility was free

we were given a room outside the laundry room &they blasted music at 745am

and elevator was broke had to carry everything up to 3rd floor, guest laundry had no heat in dryer

the rules for pets kept changing

wifi was nonexistent. to get good wifi internet i have to walk 2 blocks to walmart

breakfast could b better

no help with connecting to wifi

the room was clean and comfortable. plenty of parking. close to all the attractions.

laundry services but liked how it was a locked room so didnt have to worry

the hot complimentary breakfast was a very nice change to what other places offer

breakfast was really good considering the covid rules in place, with a wide variety to chose from

the breakfast was nice, the pool was awesome

wifi seemed a bit slow--though we did only use the free wifi

got to breakfast 20 mins before it closed

breakfast was great

the staff was accommodating and the breakfast adequate

location, facilities and breakfast were very nice but the outstanding feature of this place is the host, teresa

the breakfast was a full breakfast

liked that they had coffee at all times of day. had a place to do laundry if needed it.

spa and pool area

nobody told me that they had a little bar and restaurant there

to have a bar tender there so you could actually use the bar

room was by the back door so we could go straight to the parking lot and it was quite and the mattress was

was discriminated against both me & my guest we tried to enter the laundry room with our keys several times the

laundry room - 2

i loved that it had a pool, gym and bar area, with breakfast included for a good price

pet policy was not well explained and the deposit of $150, although promised to be refunded, was

breakfast! the hotel rooms are all vastly different.

convenient location, good breakfast selections, very clean and quiet.

they completely trashed the place throwing plates full of food all over the sidewalk and parking lot

who came with issues after me, i had to wait an additional 45 minutes which is crazy and i had my kids with me

the breakfast

parking lot was dangerous.

we didn't like that it didn't have a pool

breakfast could be a little bit better with more options

parking was limited and on a busy street to get out of.

breakfast was good. had everything i liked.

bed was comfortable and the breakfast was good. most of all the room was clean.

the breakfast had good variety and i loved that it had a laundry room

no towels or coins for the laundry services on site

stained linen and also put us in room 108 next to laundry

clean rooms, clean showers, which is important if you are with children. tasty breakfast.

fact that this hotel was pet friendly is what attracted us

kitchen items, new facility so it was very clean

did not appreciate a $75 fee for a pet

the pool should stay open to 11:00.

super big, clean and modern rooms, excellent breakfast with a lot of options, nice staffs with daily housekeeping

amazing breakfast! spotless, large rooms!

nice gym and pool

great breakfast

the patio, the people, the pool

only thing i did not like was the pool area was very cold so when the kids got out of the pool they were very

did not see a list of available hotel amenities (spa, pool etc) or how to access them.

to the weather and temperature and an old building or the fact that my room was attached to the laundry room of

4 of us,and 2 towels in room,at the time there were hardly any guests,and we had to go to the laundry room with

no towels, had to ask& could only get one bath towel, as they were out 2x and once towels in laundry

wifi connection would randomly stop working

this hotel advertised being pet-friendly, my dog was terrified

to covid rooms weren t cleaned beds made up laundry taken out other than that everything was

location was great with plenty of parking and easy access to many eateries

s was clean,staff was friendly and accommodating, and we really enjoyed conversing with the breakfast attendant

aaron was so helpful at check-in and helping our family with the pool time

great hot breakfast. not a pet motel.

the pool, the coffeemaker and the laundry was all shown in the photos

the room and so quiet stays busy and still staff friendly and very polite very clean tge laundry facility was

laundry. cleanliness. price.

the laundry room was out of order for guests laundry

friendly staff, easy access to route. good sized parking lot.

we were near the main laundry area and it was a little loud first thing in the morning.

and the lady at the breakfast bar was excellent as well

the room was a nice size and the free hot breakfast was great for us since my nephew had early football games

parking lot view

having a chik filet right across the parking lot was a major plus although they did give you a bag breakfast

was disappointed that the pool was closed but we can blame covid for that

kids in that group were allowed to run in and out, slamming doors, screaming and yelling

pool too small and kids playing in hot tub. kids in pool 2 or 3 playing with football.

breakfast

pool was out of order.

had laundry facilities & several food options within walking distance

walls a bit thin and room was across from the laundry facility in the hotel so we got all the morning gossip

laundry facility was in good working order

laundry facility and fitness room are clean and well kept

there are laundry facilities for use by hotel customers

ice and laundry machines out of service

pool was out of order, gym equipment was not available, ice machines not working, guest laundry not working

old and needs to be updated. laundry room needs attention.

the motel smelled like dirty laundry.

run down , not clean room had a mildew smell and carpet was gross

was friendly, free breakfast, guest laundry, clean hotel and comfortable rooms

laundry room table was very

was friendly, free breakfast, guest laundry, clean hotel and comfortable rooms

disappointed wifi was not secure and maybe that is typical in hotels

surprised to be charged for pet .

wanted a quiet room, but was placed near the hotel s laundry room. noisy during the night.

location was great. hallway was spacious. ample parking. had a guest laundry room.

laundry was on the second floor only

the rooms were great. the kids loved the pool. breakfast was great.

hot tub was broke and the exercise equipment was broke the toilet in our room was broke wifi didn't work tv

bathroom floor, air didnt work, smelled like stale tobacco, no light in laundry room, fridge was warm and smelled

pet-friendly

the parking wasn t great, first night had to park in a dark area of the lot

parking was not enough.

make sure hallway and parking areas are clean and tidy...

black mold on shower bar and the bottom of the senior seat, or handicap seat

hotel was amazing from front desk to restraunt and bar area. beds were comfortable and spacious.

i believe a banquet was going on and the kids were running wild

cassidy in the bar area was really nice

location and indoor pool

front desk person was having to do laundry

liked the laundry machines, vending machines, breakfast items, the small luggage carts

the parking lot is a mess to try to get to your room

the gym equipment, no towels or clean - for before and after work out

gym is stocked

the only problem was their laundry facilities or not working if they have been working they would have got a

very cumbersome to do laundry to get change from desk and 50% of machines were down

guest laundry machines were few

on site laundry and 24 airport

laundry facilities are good

location and laundry facility great

i like the cleanliness of hotel and the access to laundry was a bonus

there was a big refrigerator and a kitchen sink and even a dishwasher, at other hotels you are lucky if there

the pool the gym and the rooms are awesome

rooms were great! lots of space and liked the kitchenette.

nit picking here but the breakfast could have had more variety

by the time i got one, we were running late and missed the airport shuttle

did not have breakfast there.

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast,

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast,

this is the weekend fir big basketball tournament and not having the laundry option was

friendly staff very affordable close to water park we travel with our grand kids breakfast was good especially

i had to pay extra and swim sumwere eyes because my kids wanted to swim while we were

2 nights with 3 kids to visit kentucky kingdom

pool was cloudy and over chlorinated

i had an issue getting my laundry cleaned, it was never sent out.

25 and the little bistro stops serving food at 10 am making it hard for my kids to get moving early enough to

in town for motorcross race staff was excellent and shuttle service absolutely wonderful

everything was clean, the lobby, the room, the pool

not a lot of parking in the front lot. i was able to find a space in the side parking lot.

my room, the pool, and laundry room was clean

it was had to find the correct parking lot for the hotel.

the breakfast was amazing and the room/suit was very comfortable!

a couch in the sitting area was great for the kids to hang out on

hot and cold breakfast

has laundry on the second floor if you need to throw something in the dryer real fast like we had to

pool

free parking, excellent breakfast and courteous staff

comfortable room and early 0430 airport shuttle a great service.

airport shuttle was very helpful

no quarters available for laundry facilities.no vending machines.

the breakfast hours could have been at least another hour. the hours were from 6 -9.

the pool was a little cold

had three rooms to accommodate our family of 7 adults and 5 kids

clean, quiet and peaceful. wonderful service. breakfast very exquisite.

dirty laundry in the hallway all day and evening giving a terrible smell. no toilet seat!!

the laundry room is limited 1 washer 1 dryer it should be 2 washer and dryers

didn t eat breakfast

parking lot was small

wish breakfast was served...but i understand due to covid-19

microwave was outdated and missing a knob and the shuttle service was inconsistent due to the lack of staffing

covid19 restaurant bar and pool was closed

covid19 restaurant bar and pool was closed

shuttle rides

the pool was nice and big for the kids and other guest

we did not use the pool or anything like room service or laundry

we did not use the pool or anything like room service or laundry

have been more parking but the entire rear of the hotel parking lot was filled with golf carts

to change room because first one smelled like kitchen, probably had some ventilation from the kitchen just under

the bar really everything

not having laundry room for self laundry. no microwave in the room.

first night there were bags of dirty laundry and garbage in the hallway

it eliminated the headache of finding parking

i love that they have an airport shuttle also

most kids wont like these flavor pallets, sometimes simple is better or at least give that option

but no laundry facilities the dryer was broken

microwave and no laundry area, and staff at front desk is very rude

very unsafe area and parking lot was approached asking if i was for sale .

and the worst thing was that it's a pet friendly motel

the hotel was clean and had plenty of parking

the laundry facilities are super helpful

quarters to use laundry facilities

the laundry room could have been bigger

i liked the bed and the easy laundry with soap at the front desk $1.00!!

dryer in guest laundry not

laundry room price

roaches. laundry room always out of order

facilities were unsanitary, the iron in the room had burnt plastic on it, the guest laundry wasn't working, late

laundry room could have been closer

continental breakfast limited

no internet poor continental breakfast location -- finding it limited towels

room was tidy and there was plenty of free parking

no one was available to answer at desk during breakfast time for water

awful stench in a non smoking room hair in the sink mold on the ceiling

we had a small cat they put us in a smoking room

way there got dropped off and told me i could not book the room because my wife had her head on a laundry basket

the accommodations i was counting on without a vehicle there were not what i was told at all , no laundry , no

vending machines always broke or empty,laundry never

whenever i tried to do laundry the laundry detergent dispenser was empty and then they tried to charge me $5

was no mini fridge in the room there was no guest laundry i put on website breakfast was

there was no shampoo or laundry bag in room

laundry rooms

as if it was flooded before and now it smells like wet old laundry

check in left me with one of the rooms next to the laundry room

i could not connect to the wifi with my laptop

laundry was broke ,no sign on it and ripped me off 2 dollars.

need clean laundry

was way overpriced and no parking because they were selling parking spots to concert goers

free breakfast in the morning was a major plus to get my day started

i was happy to find that the wifi was easy to access and fast

laundry room, exercise room and pool were all closed

the laundry area was ok

there is a gym and laundry facilities

i specifically the free breakfast, the free parking, and the free wi-fi

it was nice i wish the pool was open but i understand

i wish that it were slightly cleaner and that they had guest laundry.

away from restaurants and other amenities like laundry because the location didn t have a laundry facility

clean, comfortable beds, great breakfast

parking

staff was beyond amazing! they also had the best breakfast i have ever had at a hotel.

clean room laundry facilities breakfast location

couldn t break it up because she was too busy answering phones, checking people in and doing laundry

didn t eat the breakfast

i could bring my dog, free parking

modern/sleek design, breakfast area was outstanding (food was okay), side entrance near parking was convenient

no cleaning in four days, couldn t get anyone to pick up my tray or trash, not even a plastic laundry bag

lab the shuttle bus driver was superb guiding us around the town

between the front desk and the bell desk could have been better regarding shuttle if available around the city

room service breakfast (eggs, potatoes, bacon) could have been better.

great location. clean and comfortable rooms. nice fitness center.

the pool was also very clean

clean with plenty of parking.

with 2 small kids (4 & 6) it was a bit tricky, but we managed

only will say that site i booked from didn t list this property as having a pool(indoor), maybe i missed it,

eggs at breakfast

guest laundry also a bonus

roof top bar was excellent food was very good

close to riverfront, 4th street live was two blocks, the restaurant and bar

pet friendly but didn t really have any grass outside of hotel for our dogs to go to the bathroom

noise the whole time it was on, after checking in i discovered it is $22 a day for parking and wifi was not free

the property was clean, and we appreciated having access to a laundry room

laundry facilities on site

guest laundry and gym

staff, laundry not available because of broken machines

room, great rate and breakfast included

room with mini fridge, microwave, tv, laundry area, clean. reception was great. staff was great.

good breakfast, laundry, gym, pool, game room, office, and coffee

a few spots that i had to clean on the counter tops, a sticky spot in kitchenette area on the floor

room service option was a plus. rooms and hallways were big. lobby was grandiose.

spouse and i ordered room service for dinner

the seelbach bar has delicious food and a wide selection of bourbon and alcoholic beverages

the hotel offers room service but room service was paused

location was ideal, the staff was exceptional and the bar was very good, the hotel tradition and lore makes it

accommodating to early check in

our family members have sever allergies so having the hotel being pet friendly seems ridiculous to inconvenience

laundry amenities and kitchenette

the pool wasn't open

kitchen in the room, free hot breakfast

it's spacious and has a little kitchen. the breakfast was great!

everything was excellent. great room. great breakfast.

like the space kitchen but no utensils or dishes due to coronavirus free laundry

clean hotel love the kitchen and free laundry room

i liked that it was 15 minutes from everything and they had free laundry facilities.

there s a gym and free laundry

laundry and gym has a faulty card reader

was no room service and the phone in my room didn t work

great rooms, enjoyable bar and restaurant, very helpful staff

location, ambiance, great room service

the gym was too small and not enough quality machines.

the bar is incredible, but pricey

clean and had good facilities (decent gym, laundry and fresh cold water bubblers)

fan, no change machine and no one had enough change at front desk or the hotel shops to use the laundry facilities

that bar and breakfast were not available

charged. to. much. for. pets. and. parking

location for walking to restaurants and activities; spacious, quiet, clean and comfortable rooms; pet friendly

i would have liked for them to have a guest laundry room

no hot tub or laundry area for guests. not really really a relaxing place.

had the last guests laundry left in our room and overall it was clean but could have used a good dusting and

the pool was disappointing, no laundry, no room service.

wifi

light switch - each lamp needs to be turned on/off separately, noise at night probably from laundry / washing

pool seemed not that inviting

but they did not we were awakened every morning by what we think was weights being dropped in the gym below us

a hotel this large and priced at this rate should definitely offer room service

kids enjoyed the indoor pool

out bagged breakfast in the morning was a good idea considering the pandemic

wasn’t able to swim d/t kids throwing football around

we got the kids ready for a late swim and were told that we had to go across the street to the hampton inn

many kids that were staying at same time a little loud

had no issues or concerns the entire time i was there with my wife and 3 kids

laundry room nice perk

the very important thing is the laundry option ($1 - washing, $1 - drying) - you will need quarters

little kids in gym area at all hours was bothersome

everywhere i would look would be clean and fresh smelling, no trash anywhere, room service was very discreet

location and the breakfast

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

find any laundry bags that are usually the norm in most hotel closets to pack up dirty clothes

thing i would recommend is microwaves in the rooms and laundry on-site

parking expensive, road noise from interstate, food and bar expensive, no laundry

where to wash your laundry

in room book says daily laundry service monday to saturday but upon depositing laundry on saturday morning before

it could use more sound proofing and self service laundry.

laundry tickets provided in rooms but reception said there was no laundry service, took no

the breakfast was good

staff were friendly and breakfast was good with plenty of choice

the size of the room was average. wifi connection was fine.

breakfast that was included with the room rate utilized the bistro menu, so it was quite a bit more

it was great they still offered something for breakfast

the bar also serves food

in door pool is a nice addition to the hotel and the free cookies are a nice

breakfast is not free.

laundry facilities are downstairs with a great-looking fitness area

for example, a dedicated hotel tv channel told there was a 'fitness suite' but didn't tell me where or how to

laundry facilities are downstairs with a great-looking fitness area

to remind people that comes with pets ,they were moving around the food and bar area too much

night and there was obviously a lot of people in town so you would think you would staff the bar and restaurant

laundry facilities were great and front desk exchanged for quarters and detergents

loved being able to do a load of laundry

for early check in,late check out,and room switch were all denied

the provided breakfast was excellent and everything was well worth the price and so i would stay there again

great location, nice rooms and friendly staff. grab bag breakfast are convenient and good

the gym had all the required equipment, a swimming pool, and laundry facilities

it was very roomy, the kitchen area was very nice to have.

location, breakfast was good, the pool and gym is nice, the staff were friendly and helpful

the breakfast could be better

lobby is well kept, breakfast is delicious and the gym was clean and quiet

no microwave or refrigerator. laundry equipment didn't work nor did the drink machine's

room very clean, laundry facilities good

laundry services is located in the most unsafe area of the property and has no cameras for safety

have a laundry basket with extra towels in front lobby for guests

like the laundry facilities

laundry service bar shut 2 of our nights' stay (monday and tuesday) location no breakfast

loved the room and the bar on the 6th floor with a nice view

the bar genevieve is a must

we finished the night upstairs at bar genevieve talking with others about everyone's distillery tours, super

the rooftop bar was also picture perfect

gym facilities well equipped and well maintained

didn t know that we overlooked a bar that played loud music until 1:00 am

it s right across the street from a 3 am bar and it was very noisy and woke me up.

pet friendly

petty but