killed a roach in the bathroom. parking lot and driveway were in horrendous disrepair.

stated microwave there was none, no breakfast, room had cobwebs, didn't look to have been vacuumed, furniture

breakfast was minimal at best

and unable to communicate well bathroom not clean,falling apart, towels had stains on them, breakfast was bad

what breakfast???

i had to dispose of my dog's waste bags in an indoor trash can by the door next to the laundry facilities

i used the laundry facilities, it worked out ok

very convenient and pet friendly

and being pet friendly was especially helpful

parking lot was well lit

is the first hotel that i seen with free laundry free washer and dryer that you can use and that was all nice

wifi was iffy, it kept cutting in & out, i had to use my phone as a hotspot

a bright parking lot light shining through the window at night.

there is also a conference center next door with a huge parking lot that is perfect for us to meet and trade

i enjoyed the hot breakfast and heated indoor pool.

pool, fitness room, breakfast, laundry room were all amazing

laundry room detergent dispenser is managed by a third party and ate my money (was out of

minimal supplies: no conditioner for shower, no plastic laundry bag, etc

water stain in ceiling pool and gym closed breakfast was unacceptable for the price i paid

quick check-in, parking, and available luggage carts

3- after 4 no laundry, can not request wash rags, towels

hallways by laundry smelled really really bad

3- after 4 no laundry, can not request wash rags, towels

breakfast area too small not much variety

it was really noisy with people yelling in the parking lot late at night and people running up and down the

laundry & cleaning staff very pleasant

pool is outdoors, small, and provides the sort of swimming experience that only small children are

pool was closed. bed was not comfortable.

pictures showed an indoor pool which they did not have.

we are at times where breakfast doesn t have the variety that used to due to our new normal, however i do

delicious sausage & gravy with hot cup of joe for breakfast

good pet friendly hotel for the price you pay

the second floor ice machine didn't work they could have more gym equipment f

pet friendly

very clean and comfortable. breakfast was great.

sucks if a lot of kids want to go swimming at the same time

workout facility, pool, breakfast included was very nice

breakfast was great

the parking lot was very well lit at night which is much appreciated

sucks if a lot of kids want to go swimming at the same time

all the amenities for the kids pool, oversized jenga, pool table

pool was a little cold

desk lady went out of her way to help us find pet friendly restaurants/things to do

clean and modern great breakfast

the breakfast was good too

the stain on the carpet looked like puke. the breakfast was not very warm

swimming pool water and pool room were way too hot

cleanliness and really nice staff. good breakfast also

no towels at the pool

bed, and spa tub, and pool

great location with plenty of restaurants around.great breakfast options

breakfast was great

indoor pool and outdoor pool too small

could have been a little better breakfast. but other than that, it was a great place to stay.

breakfast was missing juice

the full kitchen in the room

did not appreciate a $75 fee for a pet

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast,

otherwise, the room was great, loved the kitchen/dining area

by the time i got one, we were running late and missed the airport shuttle

breakfast....need to more

air was off when we got there so room was hot. pool area was dirty from the night before.

has laundry on the second floor if you need to throw something in the dryer real fast like we had to

few parking spaces in front of building

free parking, excellent breakfast and courteous staff

they did not even do room service for a

they got me an uber because they didn t have enough staff to shuttle me to airport

no quarters available for laundry facilities.no vending machines.

pool room was very hot

the pool was a little cold

with 2 kids with us, the deadbolt on the door didn't lock either

breakfast

laundry facilities are good

guest laundry machines were few

the only problem was their laundry facilities or not working if they have been working they would have got a

on site laundry and 24 airport

very cumbersome to do laundry to get change from desk and 50% of machines were down

laundry room could have been closer

roaches. laundry room always out of order

facilities were unsanitary, the iron in the room had burnt plastic on it, the guest laundry wasn't working, late

laundry room price

free wifi was good,

but no laundry facilities the dryer was broken

microwave and no laundry area, and staff at front desk is very rude

questionable activity going on in parking lot late at night

they do allow pets so perhaps someone's dog slept on that bed

many many homeless asking for money and one pooped in the parking lot

laundry hours

that checked me in kept on mumbling and cussing underneath her breath because i asked about the laundry room

was no mini fridge in the room there was no guest laundry i put on website breakfast was

stains on laundry

way there got dropped off and told me i could not book the room because my wife had her head on a laundry basket

laundry room although it's indicated on their list

there was no shampoo or laundry bag in room

as if it was flooded before and now it smells like wet old laundry

laundry rooms

check in left me with one of the rooms next to the laundry room

the pool was amazing, super clean rooms and awesome staff. would definitely stay here again.

i had an issue getting my laundry cleaned, it was never sent out.

the pool was great and the beds were very comfortable

small swimming pool

of parking was the only opportunity at during my stay

it because i was just involved in a domestic abuse and needed somewhere to go with me and my two kids to stay

my room, the pool, and laundry room was clean

only complaint i could possibly have is that the pool was chilly but honestly my kids didn’t seem to mind much

only complaint i could possibly have is that the pool was chilly but honestly my kids didn t seem to mind much

hot and cold breakfast

24 hours shuttle service on demand. it was clean very nice hotel.

first night there were bags of dirty laundry and garbage in the hallway

not having laundry room for self laundry. no microwave in the room.

the entrance was at the back and a little difficult to get around the parking lot, but a lot of louisville is

bummed their pool wasn t open

i did not log into the wifi or have breakfast

like the space kitchen but no utensils or dishes due to coronavirus free laundry

i also like the laundry room

there s a gym and free laundry

laundry and gym has a faulty card reader

clean hotel love the kitchen and free laundry room

room very clean, laundry facilities good

have a laundry basket with extra towels in front lobby for guests

like the laundry facilities

no microwave or refrigerator. laundry equipment didn't work nor did the drink machine's

laundry services is located in the most unsafe area of the property and has no cameras for safety

need clean laundry

laundry was broke ,no sign on it and ripped me off 2 dollars.

location pool and breakfast

it was clean and had a gym.

was within walking distance to our archery shooting venue which saved me time and money for parking

supposed to have a laundry center but it was non-existent yet it was in the room info

to find the water fountain needs to keep clean the guest laundry room and washer door was

needed to do laundry and it was no charge, wow, this was very good, never ran across this

there was a laundry room or storage room nearby

was no clean towels available there was only one person doing laundry for the entire hotel

to me was the first room down the hall from the desk, across the hall from housekeeping and laundry

friendly staff, clean rooms, very good breakfast, they have a nice laundry room (we didn't use it though), they

across the hall was the laundry and maintenance room

location, laundry area, breakfast, hot coffee, comfortable rooms.

then when we leave he s in laundry room just looking at us

i like the cleanliness of hotel and the access to laundry was a bonus

location and laundry facility great

the room was beautiful, clean and spacious and the kitchen was nice to have

pet fee $75 for one night

bathroom door was a sliding door located in the kitchen and didn't lock,not good with kids

liked that they had coffee at all times of day. had a place to do laundry if needed it.

great breakfast over all just a great place to stay and i will absolutely stay again

room was by the back door so we could go straight to the parking lot and it was quite and the mattress was

the bar was not open during my stay due to lack of staffing.

it was a snack breakfast with microwave grits and no jelly. given precautions it was ok

dirty laundry in the hallway all day and evening giving a terrible smell. no toilet seat!!

the laundry room is limited 1 washer 1 dryer it should be 2 washer and dryers

then to find out the facility was not having breakfast they had to close down including the gym the people at

wish breakfast was served...but i understand due to covid-19

was very clean, breakfast every morning

this is the weekend fir big basketball tournament and not having the laundry option was

pool was pretty small but sufficient for my kids to swim, the room was nice and quiet and the beds were super

bar onsite and restaurant on

not enough parking, adult breakfast way too expensive.

friendly staff very affordable close to water park we travel with our grand kids breakfast was good especially

host kept the pool open after hours so kids could swim

late checkout, good location, free parking, flexible polite staff

great staff, great location, really nice pool and weight room.

the pool was nice and big for the kids and other guest

breakfast was good, nice to have kids eat free.

we did not use the pool or anything like room service or laundry

cracker barrel is the adjacent parking lot

location, awesome staff, shuttle

the bar really everything

also the hotel shuttle to the expo center was an amazing service that we did not expect, but it made our travel

much activity, there was a disturbance with another guest having their clothing stolen from the laundry, the

strip and mcdonald's also professional and polite staff and management also free ice and on site laundry wash

desk clerk was nice an helpful, debbie laundry was also an security makes sure u feel safe an that u really are

if i wanted clean towels it was my responsibility to take the dirty towels to the laundry room and exchange

only one dryer worked on the laundry room

the laundry room could have been bigger

the laundry facilities are super helpful

i liked the bed and the easy laundry with soap at the front desk $1.00!!

dryer in guest laundry not

quarters to use laundry facilities

was discriminated against both me & my guest we tried to enter the laundry room with our keys several times the

laundry room - 2

spelled of dust/smoke, no hot water on arrival, gym closed, area just outside hotel had what appeared to be

it was conveniently located and the staff were great. the breakfast is exceptional.

great price, friendly staff

shuttle to the expo was awesome

the hotel itself is kinda in the middle of nowhere but the parking, price and cleanliness are on spot

parking lot is used by locals as short cut, they think is their right.

the breakfast could have been better.

easy access and good parking

the laundry area was ok

there is a gym and laundry facilities

laundry room, exercise room and pool were all closed

breakfast was on my floor

open wifi which is not secured

the laundry

it had laundry facilities

also the laundry machines didn't dry your clothes yet the office said they are aware of the problem

no change machine for laundry.

laundry facility on site

the breakfast was ok i just thought there would be more of a selection.

the breakfast was fantastic, filled with plenty to eat

tight parking in my semi

there was nothing around it, not in a good location,more of a lay over for truck drivers, no pool, not for a

breakfast could have eggs

laundry facilities no option for single load packets to buy

i asked for change for the guest laundry and you d thought i wanted to rob her with the reaction i got

the corner of the walk way and it's still there, the constant smell of marijuana in the elevator laundry room,

staff pleasant and helpful, parking great one level. laundry facilities great.

very roomy n comfortable bed w fridge micro kitchen sink n 2 hot plate stove

laundry machines were down and lack of drinking water in the vending machine

no bag for dirty laundry in the closet like most places provide

there is an atm in the lobby, a laundry, nice dining area (good breakfast), plenty of parking in a lovely area

the guest laundry closed at 9pm which i think is too early

the breakfast was good and the area it was served was nice

was located beside laundry room and it runs all night

laundry sat in the hall for 5 days

the kitchen was the best part and laundry.

to other esa's and that visitors must keep an open mind there are no other hotels have on-site laundry in a

with rooms, booked pet friendly room but not available when we got there, no information book in room on how to

laundry room inaccessible

really have a continental breakfast or coffee

one also kept rubbing on my car in the parking lot

wifi didn't work the whole time we were there

fix wifi keeps kicking me off

other recommendations: an in-room safe, a desk lamp, and a soap dispenser for the guest laundry

laundry facilities didn't work with a normal load

the laundry/vending area was nice, but only had one washer and one dryer

coin laundry available for guests, with new washer and dryer

on site laundry

no drink or vending machine, no laundry on site and no business center.

the room smelled like dirty laundry. not a happy customer.

laundry room out of service

outdoor pool and has coin laundry if needed

everywhere, pool green entire stay, no laundry service, internet not working in our room, drug addicts and

trouble connecting to the wifi

returned from sightseeing and were ready for a cool dip in the pool, only to find out there was a chemical issue

location and plenty of parking

wifi worked well

the bar and the staff

laundry was free if you had own detergent

inconsistencies with advertised shuttle service and rollaway beds not actually being available room service

so be aware of this if you have kids

limited room service hours

location and cleanliness. the gym was also in very good shape.

facilities: laundry room as very satisfactory

guest feedback regarding stay at drury inn room 437 with special consideration for pet accommodations and

love the free breakfast and snacks and discounts on drinks along with free parking the room was good and clean

kids loved it too especially the pool and the oatmeal for breakfast

the breakfast was good and the evening thing where they serve a simple meal and have the drink bar open

if i needed to do laundry, they had machines on the property

the laundry facilities were well taken care of and there was no excessive noise

laundry facility in site was fantastic

good facilities, especially the laundry room

loved the laundry facilities

convenient laundry facility, since i needed to re-wash uniforms for a weekend basketball tournament

the staff was very accommodating and it was easy to do laundry there

indoor pool

breakfast was plentiful and hot

location, spacious rooms kitchen area. bathroom was extremely clean and up to date!

pool & hot tub were nice but you can tell they were older

the gym and pool aren't opened long you would think that adults would be okay in these areas even at late hrs

extremely friendly staff, very clean room, nice breakfast, great amenities

the placement of the pool

breakfast was the cherry on top

the dryer took 3 cycles to dry a normal size load of laundry ($2 each time)

tv in room broken, ice, laundry on floor broken, had to switch rooms at 10p

free breakfast & quiet location

breakfast options for vegans

bed pet friendly (look for weight restriction before booking) breakfast was good for the

we tried to do our laundry but there was a problem with the washer

breakfast was disappointing- limited choices and turkey only provided

room layout, the breakfast, accessibility to louisville and the interstate

anyone with 4 kids knows that if and extra $350 goes missing from your account for a week it really matters

aso, loved the breakfast

no cleaning in four days, couldn t get anyone to pick up my tray or trash, not even a plastic laundry bag

staff. liveliness of bar scene. hotel to airport shuttle. proximity to town.

shuttle was a bit chaotic and departure and arrival times were in accurate

wifi was fast and they had a great cable channel selection

between the front desk and the bell desk could have been better regarding shuttle if available around the city

laundry area, friendly staff, good location, room ok, quiet in my room, everything you need is near

no laundry soap on site

clean property and i like that it is pet friendly.

clerk was really rude and no parking was available

it was nice having the kitchen in the room.

breakfast was great , the little lady that prepared did an excellent job

was very helpful and the breakfast was well laid out

enjoyed the hot breakfast and my kids enjoyed the waffles every morning

clean. good parking. safe. i like the full kitchen in the room. waffles at breakfast were great.

great breakfast

saw the workers smiling and laughing while working folding laundry

wifi was not the standard for ihg properties

pools heater was broken which was freezing cold, wifi never worked, kitchens over

the water in the pool was cold.

nice indoor pool, great jacuzzi and gym

i also was not charged a pet fee which i very much appreciated since i have a small, non-shedding dog

pool, bar, staff, cleanliness, and breakfast were perfect

the kids enjoyed the pool

wish it had a jacuzzi and sauna in the pool area

i ordered room service for dinner and the

fitness room and small pool, superb laundry

had a conference call 30 minutes after i checked in and couldn t get wifi to work i informed front desk and

is close to restaurants and gas stations 'plenty of parking 'kids enjoyed the indoor pool 'friendly

wifi and cable was nice and it was clean and spacious for the most part

the bar is strange. build an actual bar that people can sit around.

not clean , did see a couple ants , tv was small , room and bed were very small , did not have laundry facilities

room was located across from a very noose ice machine and laundry area that did not have any door

entrance to parking lot is a little rough on your suspension

like that the room was in the back considering i had little kids so that we didnt disturb the other guests

breakfast was great

we were told immediately that their laundry facility did not work so my brother had to leave at 10:30 at night

we was given a laundry cart

nice having laundry facility and detergent available

was really nice that the laundry was there and also the exercise room i really enjoyed that and the rooms were

there's only 1 washer and 1 dryer but was still nice to be able to do laundry during my stay.

pool was cold

pool temp hotter

in room 111 and it s probably the most convenient as it s right next to the side door and pet relief station

very clean and felt like home plus i was able to bring my pet

parking spots were occupied by big trucks with all mechanical and electrical (like utility

guest laundry also a bonus

peloton bike was broken in gym, wish they had more exercise bikes

i used the gym in the morning, which was clean, easy to access and available 24/7

the gym was great. rooms were spacious and comfortable

comfortable rooms, liked the pull out couch for our kids!

,the halls, floors, laundry area and elevator was dilapidated. did not appreciate the $119.

i had to say anything, i just wish the laundry facility had the ability to pay with a card instead of quarters

the only other frustration was they have coin laundry but do not have a change machine or have any change at

the breakfasts were terrific, and i love that there is a laundry on site

laundry not in service copy machin not woking one day ni bread next day toaster is broken and no

good location for our purposes. good hot breakfast. great staff. laundry facilities clean.

minor issues really, the laundry room only has 1 washer and dryer & it costs $2 to wash & $2 to dry

they have a laundry room with folding table and chairs, it is also air conditioned

some trash outside and near laundry

guest laundry out of order - we were planning to use this as we re on a long trip

was talking on her phone and to the other housekeeper in front of the elevator and ice machine/laundry room

at this price level, guest laundry should be no brainer

there was not laundry or working ice machines on all levels

loved the room, the pool, the breakfast, the staff.

the pool was out of order so i had to go shopping. this hotel offers shuttle service.

laundry room was closed

didn't like that when you tried to do laundry you have no way to get change at all i think you really should

this is the 2nd time i have stayed at a hampton inn and it is so comfy and then the free breakfast--the kitchen

the pet rate is excessive at $75 per night, that is half the value of the room rate, how about a $75

wanted a whirlpool in the pool area

clean and had good facilities (decent gym, laundry and fresh cold water bubblers)

fan, no change machine and no one had enough change at front desk or the hotel shops to use the laundry facilities

the front desk clerk, bar tender and cook/ jack of all trades were also equally good and were nothing but

clean and had good facilities (decent gym, laundry and fresh cold water bubblers)

downstairs bar only had a few selections

laundry service bar shut 2 of our nights' stay (monday and tuesday) location no breakfast

the bar genevieve is a must

pet fee

loved the room and the bar on the 6th floor with a nice view

we finished the night upstairs at bar genevieve talking with others about everyone's distillery tours, super

gym facilities well equipped and well maintained

great bar and the room was comfortable and clean.

early check in as well as late check out

didn t know that we overlooked a bar that played loud music until 1:00 am

pet friendly