indoor pool was very cold n the hot tub was only lukewarm

the bar to hold your wash cloth was missing

free wifi but couldn't get it to connect on my phone to weak of a signal

lack of optimum parking.

the cafe next door was good, with a bar too

ice machine and laundry facilities were both out of order during our stay.

ice machine was out of commission for the entire four days of our stay and the laundry room was out of order

smell like smoke, they call cereal breakfast with nothing else, charge $50 extra for pet, room smelled old ,

was charged a $50 pet fee

the cancellation policy, the pet fee,and the air conditioning did not get very cold.

it was a great breakfast!

the breakfast was great, had some eggs and waffles and biscuits and gravy

the breakfast was good

breakfast was kinda lacking and the pool was not open

the pool was not working and that was one of the reasons we stayed there.

i like that there was a laundry facility

good vending options and laundry availability

the swimming pool was small

nothing really. the breakfast was ok but not great

like that, it had a pool for my kids to play

they were all friendly and they did our laundry when we fell asleep, they were all friendly and

even laundry facilities

the pool was too cold. our grandkids wanted to play in the pool but couldn't stand it.

we got out of the pool and walk out the door that area was very cold it was like the a

front desk and morning breakfast staff super friendly and helpful.

another guest stole a couple items of clothing from the laundry facilities

having laundry facilities available was extremely helpful during my stay

the next morning while i was in the gym the manager on duty went up and banged on my door

gym was clean and smelled really nice

reserved king size bed got queen size bed wifi patchy would not stay connected on system

o change at front desk for laundry

very clean. good breakfast.

friendly staff clean and a good breakfast

i didn t use the pool but loved there was one and a gym

working front desk and breakfast area were super friendly and kept the breakfast area well stocked and

the breakfast had good variety and i loved that it had a laundry room

stained linen and also put us in room 108 next to laundry

no towels or coins for the laundry services on site

clean rooms, clean showers, which is important if you are with children. tasty breakfast.

nice pool

staff were very friendly and was able to assist us with early check in that morning since we did arrive earlier

fact they were pet friendly

a hard time reserving pool time did get to morning before we left

the breakfast was exceptional and it was perfect for our 2 little dogs

i think the pet fee was a little too much.

to covid rooms weren t cleaned beds made up laundry taken out other than that everything was

friendly, i had stayed in 4 other hotels through the week and this was by far the cleanest, huge breakfast spread

ev charger did not work

close to things, has a pool, well cleaned, very good breakfast

aaron was so helpful at check-in and helping our family with the pool time

no towels, had to ask& could only get one bath towel, as they were out 2x and once towels in laundry

4 of us,and 2 towels in room,at the time there were hardly any guests,and we had to go to the laundry room with

to the weather and temperature and an old building or the fact that my room was attached to the laundry room of

they gave us the wrong room and they were flower petals in the floor.

parking a little bite of a problem but it was ok

the pool, the coffeemaker and the laundry was all shown in the photos

the laundry room was out of order for guests laundry

laundry. cleanliness. price.

the room and so quiet stays busy and still staff friendly and very polite very clean tge laundry facility was

walls were paper thin - heard kids playing until 11pm next door

ice and laundry machines out of service

the motel smelled like dirty laundry.

old and needs to be updated. laundry room needs attention.

pool was out of order, gym equipment was not available, ice machines not working, guest laundry not working

pool was out of order, gym equipment was not available, ice machines not working, guest laundry not working

we were near the main laundry area and it was a little loud first thing in the morning.

very good breakfast

pool water too cold & too warm in entire place

complimentary breakfast was very good and everything we expected

having a chik filet right across the parking lot was a major plus although they did give you a bag breakfast

laundry facility was in good working order

laundry facility and fitness room are clean and well kept

there are laundry facilities for use by hotel customers

had laundry facilities & several food options within walking distance

gym, laundry, video games and an indoor pool

good selection for breakfast and the receptionist went the extra mile to give us a room on the first floor

main objective was to relax and enjoy the heated pool which clearly was not, the staff on duty said they would

breakfast and dining room; the accommodating staff; a wonderful suggestion about where to go for

kids in that group were allowed to run in and out, slamming doors, screaming and yelling

everything was great. tv awesome breakfast as well beyond our expectations:)

was friendly, free breakfast, guest laundry, clean hotel and comfortable rooms

laundry room table was very

staff was nice. breakfast was simple nothing fancy

parking, good array of nearby restaurants and gas stations

was friendly, free breakfast, guest laundry, clean hotel and comfortable rooms

laundry was on the second floor only

location was great. hallway was spacious. ample parking. had a guest laundry room.

wanted a quiet room, but was placed near the hotel s laundry room. noisy during the night.

also the hotel wifi didn t work

staff was very friendly and helpful, breakfast bar was awesome.

bathroom floor, air didnt work, smelled like stale tobacco, no light in laundry room, fridge was warm and smelled

charge too much for pet. morning

couple days we stayed this last time, there weren't many options for a healthy breakfast

the breakfast wasn't as good of a selection as other places we've been but it was sufficient.

room been upgraded since our last stay. nice! they welcome pet

also, we were told the pool was heated but it was freezing

hotel was amazing from front desk to restraunt and bar area. beds were comfortable and spacious.

parking is terrible and the lack of privacy in the bathroom was mind blowing

yes.... poor staff interaction. parking lot and sidewalks were an ice rink.

about the hotel was great, big spacious rooms, heated pool, beds were amazingly comfortable and everything was

liked the laundry machines, vending machines, breakfast items, the small luggage carts

front desk person was having to do laundry

plenty of parking!

the pool was super cold and needed more towels at the pool

also enjoy the hot complementary breakfast

we didn't use pool or gym

the breakfast is a little weak but is honestly on par with most hotels that serve breakfast.

the full kitchen in the room

kitchen items, new facility so it was very clean

didn t participate in the free breakfast because we always slept in too late

liked that they had coffee at all times of day. had a place to do laundry if needed it.

couldn t get in pool it had a sign that said only 4 people and it was always occupied plus the sauna was not

it was a snack breakfast with microwave grits and no jelly. given precautions it was ok

room was by the back door so we could go straight to the parking lot and it was quite and the mattress was

breakfast was great

laundry room - 2

was discriminated against both me & my guest we tried to enter the laundry room with our keys several times the

the breakfast was excellent

the entire staff was very friendly and room service did an excellent job of keeping the room clean during our

breakfast! the hotel rooms are all vastly different.

parking lot is used by locals as short cut, they think is their right.

beds too hard, pool closed

the hours for breakfast were shorter than i thought they should be

who came with issues after me, i had to wait an additional 45 minutes which is crazy and i had my kids with me

it easy to access and parking is at the hotel.

breakfast of cereal, muffins and coffee was included

no internet poor continental breakfast location -- finding it limited towels

awful stench in a non smoking room hair in the sink mold on the ceiling

room was tidy and there was plenty of free parking

we had a small cat they put us in a smoking room

of the machines in the gym were broken

just local channels was a little off and also breakfast options were too less

room comfortable bed, quick elevator service, enough bath floor mats easy parking.

site states it has an outdoor pool which doesn't exist

parking was limited and on a busy street to get out of.

front desk needs change for the laundry room.

the only problem was their laundry facilities or not working if they have been working they would have got a

laundry room only accepts quarters, but there was no vending for quarters

laundry facilities are good

room was for some reason across from the laundry on the first floor and they had huge carts in the hallway that

quiet and comfortable, good breakfast choices and clean

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast,

the breakfast was good and well stocked

otherwise, the room was great, loved the kitchen/dining area

i also liked the full size refrigerator and kitchen utensils

has laundry on the second floor if you need to throw something in the dryer real fast like we had to

breakfast was great and location

the complimentary breakfast was very delicious and hot

free parking, excellent breakfast and courteous staff

it was clean. staff was friendly. shuttle to the airport

no quarters available for laundry facilities.no vending machines.

with 2 kids with us, the deadbolt on the door didn't lock either

breakfast was great and location was great and free dryer very great

not get any sleep, was very noisy with several buses of high school kids banging on our doors

pool my granddaughter cut her foot on the bottom of the pool and one of the group of kids that was with us their

but no laundry facilities the dryer was broken

microwave and no laundry area, and staff at front desk is very rude

they do allow pets so perhaps someone's dog slept on that bed

there were also people hanging in the parking lot so we couldn't sleep

abandoned buildings around hotel and parking lot

facilities were unsanitary, the iron in the room had burnt plastic on it, the guest laundry wasn't working, late

laundry room could have been closer

roaches. laundry room always out of order

laundry room price

very helpful and a great place to relax and enjoy yourself free breakfast included

i had an issue getting my laundry cleaned, it was never sent out.

the property was clean and they made sure that the parking lot was for guests only which was such a relief

no complementary breakfast

the parking was ample and secure

were kids in the adjacent room creating ruckus until 11:30 pm

my room, the pool, and laundry room was clean

didnt get to use the pool. it was closed by the time we got in.

loved the fact we had free shuttle to kentucky kingdom

staff and the quiet and my kids loved the pool and it was closet to kentucky kingdom and the food in the

a couch in the sitting area was great for the kids to hang out on

not having laundry room for self laundry. no microwave in the room.

first night there were bags of dirty laundry and garbage in the hallway

was near the amusement park, which we were not aware of, and the hotel was filled with kids and teens

for the price, room service and a mini bar would have been nice.

loved that it was so close to the venue i was going to and i loved the late check out and the early check in

i like the cleanliness of hotel and the access to laundry was a bonus

location and laundry facility great

was very reasonable for a king bed with a nice kitchenette that included a full size fridge

clean and spacious the rooms were the staff was super friendly the breakfast was amazing we will be staying at

pet friendly, super convenient to the airport and expo center where our event was being held.

this is the weekend fir big basketball tournament and not having the laundry option was

the pool for the kids was great

didn't like that you needed a reservation to use the pool

friendly staff very affordable close to water park we travel with our grand kids breakfast was good especially

beds were comfortable. had fun in the pool with the grand kids.

the laundry room is limited 1 washer 1 dryer it should be 2 washer and dryers

dirty laundry in the hallway all day and evening giving a terrible smell. no toilet seat!!

liked the parking, the room was a comfortable and clean

basic breakfast provided

wish breakfast was served...but i understand due to covid-19

way there got dropped off and told me i could not book the room because my wife had her head on a laundry basket

the accommodations i was counting on without a vehicle there were not what i was told at all , no laundry , no

laundry room although it's indicated on their list

that checked me in kept on mumbling and cussing underneath her breath because i asked about the laundry room

was no mini fridge in the room there was no guest laundry i put on website breakfast was

breakfast was good, nice to have kids eat free.

nice modern lobby and bar area

we also would have liked if the pool was open a little later

the room was comfortable and i loved the gym facilities.

parking was plentiful

we did not use the pool or anything like room service or laundry

need a golf cart so they can move around parking lots

kitchen and bar staff was excellent

gym was good

limited parking

the laundry room could have been bigger

quarters to use laundry facilities

the laundry facilities are super helpful

i liked the bed and the easy laundry with soap at the front desk $1.00!!

dryer in guest laundry not

there was no shampoo or laundry bag in room

laundry rooms

check in left me with one of the rooms next to the laundry room

as if it was flooded before and now it smells like wet old laundry

i book the room on line based on it was pet friendly, i don't remember see anything about a 15 dollar pet fee

need clean laundry

laundry was broke ,no sign on it and ripped me off 2 dollars.

it was clean and there was a variety for breakfast

was approached couple times while leaving the parking lot

super breakfast more than we expected

the laundry area was ok

there is a gym and laundry facilities

laundry room, exercise room and pool were all closed

i specifically the free breakfast, the free parking, and the free wi-fi

wifi was weak, there were stains on the carpet, there were no supplies to use the kitchenette- not

i also like the laundry room

i liked that it was 15 minutes from everything and they had free laundry facilities.

like the space kitchen but no utensils or dishes due to coronavirus free laundry

laundry and gym has a faulty card reader

clean hotel love the kitchen and free laundry room

no microwave or refrigerator. laundry equipment didn't work nor did the drink machine's

like the laundry facilities

room very clean, laundry facilities good

have a laundry basket with extra towels in front lobby for guests

laundry services is located in the most unsafe area of the property and has no cameras for safety

no cleaning in four days, couldn t get anyone to pick up my tray or trash, not even a plastic laundry bag

staff. liveliness of bar scene. hotel to airport shuttle. proximity to town.

front desk told me they didn't have a shuttle to take me to bus station but bell told me they would take me in

free shuttle to & from the airport was a plus

great location. clean and comfortable rooms. nice fitness center.

guest laundry also a bonus

pet friendly but didn t really have any grass outside of hotel for our dogs to go to the bathroom

i used the gym in the morning, which was clean, easy to access and available 24/7

peloton bike was broken in gym, wish they had more exercise bikes

we even had an delay the next day with our business in town and they allowed a late check out

there was a laundry room or storage room nearby

to find the water fountain needs to keep clean the guest laundry room and washer door was

was no clean towels available there was only one person doing laundry for the entire hotel

needed to do laundry and it was no charge, wow, this was very good, never ran across this

supposed to have a laundry center but it was non-existent yet it was in the room info

good breakfast, laundry, gym, pool, game room, office, and coffee

room with mini fridge, microwave, tv, laundry area, clean. reception was great. staff was great.

the pool was cold

parking was high, pool was closed.

a premium room also guaranteed premium wifi - we had no wifi at all

our family members have sever allergies so having the hotel being pet friendly seems ridiculous to inconvenience

i like the bar in the hotel

the bar and bourbon selection

location was ideal, the staff was exceptional and the bar was very good, the hotel tradition and lore makes it

no room service

guest laundry and gym

staff, laundry not available because of broken machines

the property was clean, and we appreciated having access to a laundry room

laundry facilities on site

have scrambled eggs. need a pool for the kids.

clean and had good facilities (decent gym, laundry and fresh cold water bubblers)

fan, no change machine and no one had enough change at front desk or the hotel shops to use the laundry facilities

downstairs bar only had a few selections

it was centrally located. the restaurant and a bar was within the facility.

the $100.00 incidental fee ! the pet fee is $100.00 night.

to me was the first room down the hall from the desk, across the hall from housekeeping and laundry

friendly staff, clean rooms, very good breakfast, they have a nice laundry room (we didn't use it though), they

location, laundry area, breakfast, hot coffee, comfortable rooms.

then when we leave he s in laundry room just looking at us

across the hall was the laundry and maintenance room

laundry amenities and kitchenette

the pool wasn't open

they had a pool table in the lobby

love this pet friendly property

from the breakfast to the kitchen in the room it was just amazing

service was down, restaurant was full of pictures of gay men, did not provide room service for breakfast as

the staff was excellent, from the front desk to the bar and the restaurant

was not told about the pet fee of $75 before arrival

no restaurant and no room service. no explanation as to why it was closed.

be careful with young kids as some of the art is provocative.

had the last guests laundry left in our room and overall it was clean but could have used a good dusting and

the pool was disappointing, no laundry, no room service.

i would have liked for them to have a guest laundry room

no hot tub or laundry area for guests. not really really a relaxing place.

is amazing location, clean, nice staff, pool and gym were great

light switch - each lamp needs to be turned on/off separately, noise at night probably from laundry / washing

manager of the front check in was absolutely amazing to me and my kids i wish i remem his name, the manager from

i wish that the tasting bar and the lobby bar had been open

the pool was a little chilly but it was clean

com didn t put the late check out on our booking and she changed our checkout time to 2 with no extra charge

and when we wanted to get in the pool,there was to many in and they stayed in all afternoon my kids didn t

out bagged breakfast in the morning was a good idea considering the pandemic

the pool was very clean and outgoing the breakfast was delicious

good location breakfast was average

many kids that were staying at same time a little loud

laundry room nice perk

the very important thing is the laundry option ($1 - washing, $1 - drying) - you will need quarters

too many kids

everywhere i would look would be clean and fresh smelling, no trash anywhere, room service was very discreet

at the gym the pool and the amenities and how everything was walking distance

it could use more sound proofing and self service laundry.

laundry tickets provided in rooms but reception said there was no laundry service, took no

the staff was very friendly especially the guy during breakfast.

the size of the room was average. wifi connection was fine.

great breakfast

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

breakfast made to order clean pool the kids enjoyed

breakfast could be better

to be free for all five which i paid for and they gave me a coupon for two adults and two kids under 12 which

found again - very shoddy especially as it was made out to be my fault hotel was full of loud kids (some kid of

hotel's fault, but no pool or bistro bc of covid

thing i would recommend is microwaves in the rooms and laundry on-site

find any laundry bags that are usually the norm in most hotel closets to pack up dirty clothes

in room book says daily laundry service monday to saturday but upon depositing laundry on saturday morning before

where to wash your laundry

parking expensive, road noise from interstate, food and bar expensive, no laundry

laundry facilities are downstairs with a great-looking fitness area

pet policy and how they interacted with all the pets.

very pet friendly!

was new and exciting, wonderful staff, great bar with good food and they are pet friendly

this is the first hotel we have stayed at that had games in the lobby for the kids

laundry facilities were great and front desk exchanged for quarters and detergents

loved being able to do a load of laundry

i liked that pets were welcome

room for a family with kids (i bedroom suite with a big pullout couch)

the pool & hot tub were bonuses

the gym had all the required equipment, a swimming pool, and laundry facilities

the pool area was clean and nice to hang out on for the kids

pool was clean and good

it was very roomy, the kitchen area was very nice to have.

i like accommodations in the suite, very comfortable with kids

laundry service bar shut 2 of our nights' stay (monday and tuesday) location no breakfast

pet fee

lovely clean comfortable rooms in trendy neighborhood. great beds. pet friendly.

everyone from the valet, front desk, coffee shop, to the rooftop bar is so friendly, kind, and welcoming

the bar genevieve is a must

pet friendly

gym facilities well equipped and well maintained

early check in as well as late check out

didn t know that we overlooked a bar that played loud music until 1:00 am

general lobby, bar and breakfast area needs to have some kind of sound control to lower the noise level

only one dryer worked on the laundry room

if i wanted clean towels it was my responsibility to take the dirty towels to the laundry room and exchange

the guest laundry room washer was broken and the smell of marijuana was coming through the room vents

desk clerk was nice an helpful, debbie laundry was also an security makes sure u feel safe an that u really are

out (instead of calling) that took the cake by the way then i had to find my husband (he was at laundry mat

laundry hours