laundry room with no iron

pools closed, games room closed, laundry closed, reception are was closed, haddocks bar was closed

the pool, bar and restaurant were great and the front desk with the books and open windows gave it a

the proximity to stores, bars and restaurants as well as to mini-golf we loved the most

the wifi is great

kids slept in the bed room as we didnt want to be disturbing them if having a drink on the balcony

big balconies were good breakfast is average but acceptable free parking

only thing we missed was a bit of entertainment in the hotel for the kids but as we went over easter im assuming

modern well equipped kitchen

the color of the top swimming pool would be better if it was blue like before

noise from apartment drilling at 9 am and rubbish and laundry trucks coming during the ngt right outside our

pool (indoor and outdoor), gym

breakfast was absolutely fantastic and included some bubbly to start the day off

our stay here, we made use of the sauna and steam room in the spa everyday, as well as the gym

about the place is perfect staff restaurant food beautiful chill out bar on roof with great nightly entertainment

the food is like 5* dining overall excellent breakfast and evening meal

wifi was wierd and disconnected whenever phone unlocked. pillows, the thinnest in history.

would definitely recommend this hotel to anyone looking for a relaxing adults only holiday and would happily

wifi speed is very slow

room was super clean with a great view, a well equipped kitchenette for 2 people, and a lovely balconette for

laundry is a joke, only two machines and you need to buy tidepods separately

aircon had no issues, a very nice stay, especially for a family with kids

the snack bar was usually pizza, burgers, chips, nuggets, pastries and desserts

the bar staff attitude is poor

down on sunbeds at the pool very early in the morning which meant there were none left after breakfast time

open bar very nice touch, can make drinks yourself according your taste.

hotel has thought about the safety of guests by putting artificial grass around the pool to make sure no one

price was very expensive and paid that much bar closed early and was told not allowed to sit out and talk with

was excellent staff where very friendly pool very clean food very good taxi very cheap to the port or europa

all the god entertainment was at an late hour so that the kids was to tired to go and see

we also appreciated the self-service laundry on site, which was easy to use

was amazing, the view, space, kitchen equipment

and the hot water for the shower is limited to a tank for the apartment so is not endless plus parking spaces

food and local food, the rooms were clean, the entertainment staff was good, the people at the bar were helpful

we are definitely coming back and are super grateful to everyone in altamar restaurant and back kitchen thank

for example there is not really the option of using a iron in the room but just use the laundry service which

they had a laundry service but only needed to iron creases out of clothes

there is a laundry service but you cannot get an iron

the room service did not change the bed sheets but rather just fix them during our five nights stay

staff, very helpful and great kids club

no iron in room but there are laundry facility s at cost. kettle in room would have been nice.

few minor areas of focus: - the gym was well equipped but would have been great if it was overlooking the ocean

there are parking places avaliable

cleaning, the restaurant buffet was really good and in a lounge with an amazing view over the pool and over the

gym, indoor pool, outdoor pool, staff were all fantastic

there are no laundry facilities at the hotel and if you do use the service you won t get your clothes back

my flight was cancelled so i had to stay more, so laundry room would be useful, they have laundry service which

no iron in the room, laundry service(extra charge) takes 2 days

i have to pick one thing i would say i hoped for a faster wifi but it wasn't a big deal for me as my goal was

i loved breakfast as the choice was immense

overall welcoming atmosphere very accommodating even laundry was done for us and delivered to room cannot be

the pool was amazing and warm the lifeguards were fab and brilliant with the kids, the restaurant and room

pool was amazing and warm the lifeguards were fab and brilliant with the kids, the restaurant and room service

loved it all, except the wifi.

wifi could be a bit quicker. some of the fruit in breakfast buffet is tinned fruit

you should ask the reception for clean laundry

laundry room drier was broken so couldn't dry clothes

infrastructure - pools, laundry on site supermarket , beach is v

hotel is divided to 3 parts, main building 10 floors, upper area with swimming pool and apartments and another

wifi very sporadic

plus no laundry service at hotel

food and the staff are the best and the view is wonderful with the pool and the beach in front

my room was on the 4th floor and had requested one away from the pool bar and to be overlooking the reception

they don’t really cater for guests on bed and breakfast

good access to the beach, friendly staff, good selection of food for breakfast and dinner.

we chose the accommodation because of the washing machine, but where it was and the mold and laundry smelled

every evening they helped us with dinner reservations and things to do for the kids during the day

the staff are amazingly friendly, the pool, gardens and kids club are fantastic.

great for kids

kids absolutely loved the swimming pool

small drying area for laundry/towels

apartments with bedroom, living room and kitchen

wifi, very close to the beach, nice apartments, microvave and a big refrigerator

the wifi reception could have been better.

new towels), good kitchen equipment, no noise from outside

machine, while the washing machine is available for the guest with a little payment in the laundry area (5

the down side to staying at cala blanca is the lack of wifi being included!

our kids enjoyed the swimming pool very much, which was only one step away

amazing view from the terrace. well furnished apartment and kitchen.

bar shut at 22

the pool area is stunning, if you want the bali beds you have to pre book these, and 30 euros seems

kids, apart from one cute one with glasses.

steps to the sea from the pool area

to the spa was not advertised

on offer i enjoyed yoga on the roof terrace and chilled in the indoor spa which has a large pool and sauna

laundry service ridiculously overpriced (which isn t unusual) however it s possible to use

there are no laundry facilities other than those offered by the hotel which are very expensive

the housekeeping is very average and the smell of the sheets and towels coming out of the laundry is very bad

the housekeeping is very average and the smell of the sheets and towels coming out of the laundry is very bad

the spa is wonderful and offers a wide range of treatments and hydrotherapy pools

maid service ok but missed out on item replacements and took laundry when indicated not necessary to save water

once there were no towels due to laundry delay and we got the towels only after i asked if hotel does not have

would recommend to have a kids club for age younger than 4 yo, and have an indoor swimming pool for kids to use

relax, occasionally swim laps up and down a nice big pool (quiet area), use the spa or outdoor gym and eat like

hotel level corresponds with the price, breakfast and dinner buffets are varied and the quality of meals is

excellent breakfast and very good buffet dinner with menu changing every day

lots on site from the golf courses to

the beautiful room, the facilities (all of the many heated pools were amazing), the spa, the breakfast

bar food was not good

the breakfast is everything one could want, staff is always friendly

good parking facilities

breakfast and dinners were lovely

beautiful infinity pool overlooking the coast

the location, the swimming pool, the jacuzzi, the staff, the food.

great facilities, delicious food, beautiful pool, tennis court and gardens with secluded areas to relax

wifi is good

no complentary waters , no refill of milk etc or laundry bags

i also used their laundry service, and i found out it was not professional at all

if you order an espresso at the bar you get instant coffee and the bartender looks at you so strange if you

a beautiful hotel with lovely rooms with a multitude of outlooks over the beach, ocean, pools and golf course

very friendly staff great activities for kids and adults; ruben and the ladies are super really liked

the pool was warm, good jacuzzi and good sauna

wifi

it's very peaceful and relaxing, the rooms are very comfortable and the pool area is very good and the perfect

i would say just some amenities like the pool and jacuzzi can be very small sometimes.

relaxing and chilled out atmosphere and nice pool and breakfast and bar area, the best part was the staff ie

apartment was spacious,the kitchen well equipped, very clean and the stuff very attentive

swimming pools buffet in the restaurant had a great choice of food staff very helpful food in the bar was

there was not wifi signal in the room, only at the balcony. you should wear the the wristband.

breakfast was great, always with a variety of choices, also fresh juices, fruits and veggies

the pool was lovely and was the terrace to sit out on

very nice and good experience with the kids .

great location. very safe for kids. new year's eve night food excellent

was quite far from the beach but there was a shuttle bus and maybe wifi could be better but we have our mobile

everything from the room to the pool to the staff was perfect, and a big thanks to evelyn and lolly for the

sea view, big terrace, full equipment kitchen, big apartment, free shuttle bus to the

couple things disappointed us during our stay there were unstable and sometimes poor wifi connection which is

breakfast was really good, excellent spa, nice and well heated pools, good parking facilities.

also nice tennis place and good parking

no coffee making facilities in room or room service and phone didn t work to contact

improvement could be to establish a small coffee bar with real high pressure italian espresso machine in one of

we are a family of 4 (10 and 12 yr old kids) and all loved it

wifi connection was strong

i didn't like were problems caused by the pandemic, like not being able to play with balls in the pool

travelled with 16 my son and he loved the activities and the gym at the hotel, great location and a very clean

small gym and spa area

the staff, pool, food

he was amazing as was the food, i looked forward to breakfast and dinner every day

needless to say the pools and the location are excellent but the service is the thing that sticks out

was on offer the only thing i would say that some people seemed to try to reserve sun beds by the pool and towels

there is however a great kids pool and the kids club is there, and we based ourselves there with our 7 and 2

i asked about laundry and the guy was not helpful, he looked at me like i was asking a very strange

the awful thing has happened when i received my dress from the laundry

my kids had a lovely time

pool snack bar had very little choice, breakfast was very good but stayed the same each day

- the wifi is spotty on the hotel grounds, which may be annoying for those who heavily rely on it

numerous swimming pools including a spectacular infinity pool

not much for the kids to do and swimming pools mega cold

casino is clearly not connected to the hotel we were refused entry by the extremely rude manager

food street at breakfast and dinner was outstanding

gym only opened at 9:00am which is too late to get a workout done before breakfast, it should open

lots of lovely swimming areas and an infinity pool which was freezing but views amazing

in the room, ac is set to a minimum of 22c which didn't bother me but is worth noting, spa costs extra (around

superb location and excellent staff very nice pool

the gym was also quite hot, and the air-conditioning did not seem to work effectively

breakfast - the highlight of the day

comfort, service, pool, food, peace, being able to eat all meals outside with wonderful view of the mountains

breakfast was great

around the pool at the hotel end could be better - the pool bar staff should walk around the perimeter

bar, lounge, pool and veranda areas are superb

beautiful swimming pool, excellent food and most of all very friendly customer oriented attitude

the food was exceptional and great to have the choice of the main pool or rooftop pool

you can use the pool and loungers on the roof bar monday to friday at no extra cost

was large and well-appointed, there are always beds at the pool area, small but well appointed gym, great massages

rooftop was closed and the infinity pool out of service.

lastly, we ordered room service twice, clearly and had the person repeat back the order and they got the order

laundry was a little slow 3 days wait for gym gear meant 3 days unable to use an excellent

the kids playing area has no shades, everything was burning hot

gym very small

there were multiple swimming pool areas, gym and spa facilities, also access to the beach, where you can find

the hotel there were few kids to play with and nothing to do for kids except to stay in the pool

animation for kids was moderate. a la carte less good then buffet

the breakfast in particular is exceptional

the pool in the sauna area was very tranquil & the massage was excellent

the parking was a bit limited, although i always found one.

pool facilities good

4 adult only swimming pool with spa facilities, gymnasium, minibar great breakfast.

the bar area in the evening was sometimes unbearable with the lack of fans or ac

everything you need - lovely pools, good breakfast, a gym, a mini market, friendly staff and clean rooms

wifi connection is good throughout

plenty of sun beds around the three pools we had two ground floor apartments next to the pool they were very

laundry facilities on site

room and bar, kids pool warm with slides, beautiful bar with lovely staff

so that when guests wanted to sleep in and not have cleaners disturb this, guests could clean kitchen items

nice bungalows, wifi was good, breakfast was good, swimming pool was very good

breakfast started at 0800 which was too late for us as we had to return to the airport in order to

breakfast was great and the adult only pool is relax and not crowded

the gym could also do with an uplift as equipment was old

at breakfast they were fast and professional

tasty breakfast served outside near the pool

the pool, cleaning of the room and all employees

there is great kids playground and some fun and educational kids events, great workout opportunity with almost

place, modern hotel with good facilities recently after renovation there is a gym and a small spa which allowed

room was spacious and the bed very comfy

the gym was good too

cooked breakfast not that great but continental option is available.

we had breakfast and dinner included and the food is great, you have a good variety from where to choose

as for the food, it was incredible, we had breakfast every day and you really have an incredible choice of

there are shallow water area in the swimming pools for kids, which is really nice

it has a great gym that no one knows is there, found it on last day.

no attractions for kids except tiny playground

for him it was something normal i've asked him about the spa and there was no spa

areas to work with a laptop if needed but wifi a bit patchy

spacious rooms, clever design and lighting , good breakfast buffet, amazing pool area & gym

pool area with enough sunbeds for everyone, lovely breakfast, very nice staff, excellent gym next to the hotel

more frequent shuttle service to beach

- door handle fell off laundry room, locking me inside

2-bed bungalows were great, especially with kids

areas were easily accessible for families with buggies or small kids (lots of stairs to the reception/ street

kitchen could be a bit better equipped

fully stocked kitchen as well

staff were very helpful and friendly, it has a good gym, laundry facilities, nice shower, big pool and is gay

the hotel facilities are very good including a nice gym

room service each day and staff very friendly, i wish i can mention all of them but do remember the

good location clean comfy bed good gym staff friendly

there is no evidence of any recycling in this property, the wifi on this occasion was inconsistent /unreliable

que fuera only adults

was amazing location cleanliness and staff the food breakfast was fantastic so many choices great

was really and it is located near to yumbo center, staff was super friendly, we asked for a late check out that

notch breakfast, lot of variety, rooms were clean along with the pool and surrounding area, staff were friendly

breakfast was amazing, with a fabulous selection of hot and cold food

place is not cramped, great for families with kids, the hotel has plenty of space for kids to run around

kids were keen kn staying late at night

also paloma and the others from animation team were very kind, especially with our kids and they have good

beds cosy wifi excellent

dinners the drinks to be free like in breakfasts and water should have to be free/gratis on the bar and other

a few minor queries - no laundry service was a problem, there was no fridge in the room, and we did not like

like to swim but the pool temperature was just way too cold and surely could be heated just a little

there is a nice bar area and the prices are not extortionate

gym 2 cardio machines most probably not worked in the last 10 years and one small rack bench

wifi is awful. could not connect tv to wifi/broadband and hdmi did not work.

the manager of the breakfast she is so friendly

onsite gym, limited amount of sunbeds.

was very comfortable, great pillows, fastastic shower, wifi very good, standard of food excellent, air-con worked

food is good (especially lunch, which was my favourite meal of the day), love the slide into the pool

swimming pool and gym were also excellent facilities to avail of

from the main gate to the apartments meant you had to walk very close, in fact, adjacent to the pool, abit too

only thing we were a little disappointed with is the bar closes at 5pm

small pool poor breakfast room service cleaning only in the morning

pool and relaxation area, clean and well kept rooms, very friendly and helpful staff

wifi needs sorting - poor signal

great room great pool great location

like paying extra for wifi and safe

no free wifi in rooms. have to pay for every drink. the dinner not includes drink.

falta de personal y servicios , like real bartenders on the bar and two or three persons on the reception

staff were very friendly and swimming pool was decent size with a nice bar in the middle

excellent laundry service

the training gym is small and need an overall upgrade, so a run/walk along the beach or swim is a better way

only disappointment was the snack bar by the pool- we felt that this could have had better options, e

hotel, very good location, staff friendly, clean room, a lot animations for adults and kids

wifi didn't work at all most of the times

few self-service stations around hotel and drinks from bars are great

gym is too small

good choice of food. nice pool. friendly atmosphere. clean rooms

location, breakfast-lunch +dinner also snacks the whole 24hrs. bar 24hr also.

the palm trees sitting area at the bar was a lovely place to relax in shade, away from the pool area

spa area very very poor....only a jacuzzi with no hot water. lack of sauna and turk is bath

the pool bar was great always playing cards with my family and having nice drinks thanks to the barman

were friendly - allowed late check out for free bar was decent plenty of outdoor seating by

rooms are small, parking can be a problem at weekends.

the wifi was very bad.

cleaning service is not rigorous, like tea table with sand after room cleaning, no laundry bags refilled after

wifi didn't work because the password they gave us was wrong

left our kids at home and must say we loved the adults only hotel setup

waiter service around the pool was great and there's a great view from the pool bar overlooking the sand dunes

great staff excellent food adults only

swimmingpool area is beautiful and comfortable

the location was amazing, just a short walk to the sea, and the pool area was lovely

would have been good to have ice creams/ lollies for kids by pool

kids loved the variety

didn t like how i was asked to wear a top over my bikini by the poolside bar as a woman but men could go

wifi was touch and go, but that s usually a bonus on holiday.

we had plenty of street parking too

i think the cleanliness of the pool and hot tub used to be better

wifi can be a hit or miss sometimes but other than that great establishment

simple with all the necessary amenities, full kitchen, comfortable bed, little balcony with table

and a wide variety of food in the snack bar

the kids absolutely loved it

the effort made by the hotel for christmas was to be applauded and kids seemed to be well looked after by staff

got a room facing the bar street outside the hotel, and unfortunately, it was pretty noisy at night

have been better to many shows acting shows needs for music and singing with groups swimming pool and jacuzzi

large pool, leafy garden with enough space for a feeling of privacy, friendly staff, very good kitchen, good

roomservice, restaurant) + stunning view in restaurant and terrace + super breakfast + big fitness room + very

bar service on the thursday afternoon was very very slow

from the airport was very relaxing, arrival drinks, a tablet with the room giving information and room service

general atmosphere cool and relaxing gym restaurant the room design is very parisienne

excellent selection of breakfast options hot and cold foods

close to the beach, breakfast was fantastic, facilities were first class

very clean and stylish in parts, lovely staff, good breakfast selection, useful and helpful late check out

gym lacked a bit of equipment

also, the pool side snack bar menu is not included in the all inclusive either so a tad confusing when you

stairs from food area to pool area burnt my feet on steps ended up with burnt blisters under my foot

review verionica a friend of michel along with another friend actually tried to attack me in a bar by way of

for 5 night all inclusive , great location, clean rooms, the food in the restaurant was good, the breakfast was

all inclusive was great. i enjoyed breakfast lunch dinner n all the cocktails was brilliant.

sell it as an appartment, but there is no kitchen and you have to do the dishes in the bathroom sink

the hotel has 3 swimming pools (1 big pool the main one, 1 smaller and 1 kids paddle pool) the hotel rooms are

coffee in main restaurant - really poor - maybe to make you buy nespresso for 1,70 during breakfast staff is

a pot of real filter coffee would be good for breakfast, instead of the machine coffee.

maybe their program for kids was better, i can't say

no race for sunbeds was plenty to go around nice pool bar snacks available through the day

no iron in bedroom. but they did offer a laundry service to us swim pools were not heated.

free internet, and expensive to buy, food smell in the room, laundry old (towels and pillows

the mini golf was good fun, quite difficult

new gym! it's perfect

you have to pay for wifi

staff also unhelpful at getting guests taxis, this was rectified by the helpful bar

pool side bar was excellent-olga is so friendly

super close to the beach walkway very modern great towels, hairdryers, toiletries great wifi cold pool not very

great bar with tasty food just at entrance

wifi signal just outside, and not even reaching our bungalow

there was no laundry/iron option

but impossible to book since they never pick up - i could not lend an iron for my clothes - laundry/ironing/dry

50 metres which is deep for kids between 8 and 14 say

the choice of food at breakfast and dinner everyday was fantastic

parking problematic

a room with a view of the ocean, and being able to walk from the pool to the beach

there were free sunbeds always available next to the pool and hotel bar was more price convenient than the

bar which serves drinks to guest is not manned between 6:30 and 10pm

there is a different show on each dinner, location is quite good as hotel is on the beach, free wifi and parking

bar was exceptionally quiet after the evening meal maybe if there was more night entertainment

-good choice of food at the buffet -enjoyable yoga classes - kind staff - we didn't pay for the wifi and had it

we also really enjoyed the large pool and jacuzzi area

food choices are breakfast good. plenty of loungers/ seats round pool

breakfast had a variety of choices

the pools were quite chilly in feb, however the pool area is very pleasant -adults only with quite a high

wifi around the pool area not very good

breakfast very good

the facilities are great and not too far apart so it s easy to keep an eye on your kids!!

pools and garden area with bar is clean and nice

breakfast was really good with a a great range of choices

hotel with wonderful facilities, lots of green space, 4 heated swimming pools excellent for kids, lots of bed

pools, room with seaview - good breakfast - quick reception - gym and swimming pool - everything is like you

good spacious rooms, amazing and huge breakfast buffet and good spa

the wifi connection could be stronger.

swimming in the pool programs for kids and adults food and drinks ud83cudf37

the first i had to pay for everything, i mean for safe , internet ,laundry and

we were given room #001 and it was on the very ground floor, near the laundry, view from our window wasn't

we received complimentary drinks at the pool bar when we arrived

very spacious room with large balcony and sea view. pool area and bar is very good.

the kids enjoyed the gym, playing on the pool table and table tennis

no lights in the kitchen and hallway, we couldn't find soap

at nights it can be cold, but there are enough blankets to be warm very well stocked kitchen or apartment in

free wifi was available at the property but did not always work

there is no mobile signal in the area but the house has wifi connection

parking is on the road nearby and the house is accessed via a very steep path

fitness room and swimming pool on a top

clean, tidy with great staff. bar food was lovely too.

wifi connection, very slow and also no more wifi connection since 10pm until 8am in the morning

very close to gran canaria airport and the free shuttle bus to airport

about this hotel it was not to far from the local shops and eateries , they had there own free shuttle bus to

wifi not great

parking was incredibly difficult to find, would have been good to have a parking lot to navigate to

parking is a pain - trying to find something close to the hotel was challenging (we ended up a few

there's a free street parking but fills up during the day. bed was a little hard.

wifi signal not so good in rooms, better to go downstairs into dining

wifi available only in the lobby

wifi would have been better. wifi would be

breakfast was adequate

at the golf course = absolute silence and calm environment, rich breakfast and the views were truly amazing,

the breakfast at the golf club right next to the hotel was amazing with a great view of the

if the weather is warm enough, the pool looked good,

facilities, breakfast, staff

this hotel needs is a bar to make it excellent

breakfast was very good, nothing was too much trouble for staff

no tea/ coffee making facilities in room. outdoor pool not heated.

wifi was good

very nice gardens and swimming pool, which make a very relaxing stay

lots of parking spots and beautiful grounds

very peaceful lovely breakfast quirky rooms with mamma mia feel to it

location superb. very traditional and nice pool and poolside area.

there is plenty space for car parking

wifi needs to be better.

it was relaxing, tranquil and we enjoyed spending many hours by the pool

there is always enough parking space

poor wifi