small drying area for laundry/towels

i liked that i had the pool and the ocean view

apartments were lovely and staff especially oliver in the bar were exceptional

the wifi reception could have been better.

the wifi is quite slow during the day but ok to work with after midnight

we chose the accommodation because of the washing machine, but where it was and the mold and laundry smelled

the gym had good equipment but location was not great, no view of anything

breakfast was just okay some things not to warm.

all you need for a kids holiday.

kids absolutely loved the swimming pool

infrastructure - pools, laundry on site supermarket , beach is v

you should ask the reception for clean laundry

laundry room drier was broken so couldn't dry clothes

was really good, bar service really good, fab gin and tonics

inclusive food was nice, as well as the gym and the views from my room.

overall welcoming atmosphere very accommodating even laundry was done for us and delivered to room cannot be

my kids really enjoyed the kids club and the little goody bag and toy that was left for them

they also offer late check out well in to the evening for 50 which is great with the late night flights

we did have our own breakfast, and the location is perfect

new gym , supermarket, robes and slippers in room, late checkout shower facilities since last year

the hotel plays music by the pool every day and there are drinks served from the bar/restaurant and also from

the rooms are modern and spacious with a small kitchen stocked with utensils

adults only. quiet area. nice pool area. well equipped. good strong wifi.

wifi was very good for watching netflix on my laptop

that the bar did not stay open in the evenings, however understands that its still fairly quite time and the

noise from apartment drilling at 9 am and rubbish and laundry trucks coming during the ngt right outside our

room clean and well equipped kitchen fridge ,coffee machine , microwave

bathroom and kitchen could be upgraded and refurbed

adults only hotel

we really liked having a mini kitchen in the room with a proper fridge, microwave and hob as it meant we could

the gym needed an air conditioning as it was warmer inside than out

we travelled with a toddler, kids are not allowed in the nice pool on the 11th floor but there is another pool

spa, the kids club at the end of the world, the room is old, the hair drier, restaurants a la carte closed

didn't play golf, but next time definitely will (i think there were even courses for the beginners)

the staff was incredibly friendly, and the food was superb for both breakfast and dinner

pools closed, games room closed, laundry closed, reception are was closed, haddocks bar was closed

laundry room with no iron

we don't have kids but we seen how amazing she was with them, her people skills we wonderful and she made

the addition of the vip pool and sun bathing area is a real gem

beautiful views great all inclusive food & bar great pools

fsns great but the location was perfect pools good the apt had front terrace was great for the kids and very

comfortable beds well equipped kitchen stunning views and peaceful great reception

in the main hotel u could get fresh pizza mad at anytime in the morning by the bar man without any

thing the pool is my favourite

not enough parking spaces

laundry is a joke, only two machines and you need to buy tidepods separately

- tasty breakfast and dinner

cocktails and spirits can be served behind the bar which was included in the price

free wifi

pool was excellent, staff superb, kids club excellent, great choice of food

for example there is not really the option of using a iron in the room but just use the laundry service which

they had a laundry service but only needed to iron creases out of clothes

there is a laundry service but you cannot get an iron

nice room, comfortable beds, big balcony with sunbed (we had triple room in section 2 over kids playground)

was upgraded to an amazing room with my own pool

we also appreciated the self-service laundry on site, which was easy to use

i enjoyed the free mojito activity class around the pool

o clock bar staff were very rude speaking about myself everytime i went to the bar and other guest in

car parking is very limited

didn't use pool area, restaurant or bar at hotel = can't say anything about them facilities

there are no laundry facilities at the hotel and if you do use the service you won t get your clothes back

my flight was cancelled so i had to stay more, so laundry room would be useful, they have laundry service which

no iron in the room, laundry service(extra charge) takes 2 days

also the pool water was quite

room size is spacious for 4 people (2 adults and 2 kids)

all the god entertainment was at an late hour so that the kids was to tired to go and see

self service bar! beauty treatments. shop on site. pool area. views.

open bar very nice touch, can make drinks yourself according your taste.

location was fine breakfast was dissapointing

hotel has thought about the safety of guests by putting artificial grass around the pool to make sure no one

no iron in room but there are laundry facility s at cost. kettle in room would have been nice.

incredible swimming pool, spa, gym, food and entertainment

gym, indoor pool, outdoor pool, staff were all fantastic

breakfast is fab and has something for everybody

(mostly singers, twice a week dancers) for kids - not to entertaining show

plus no laundry service at hotel

very clean overall and good food in restaurant, with a decent, if rather small gym

very clean place with good stuff very good wifi good food

they don’t really cater for guests on bed and breakfast

bar service at the poole very slow mainly due to all inclusive guests clearing up drinks port

no complentary waters , no refill of milk etc or laundry bags

i also used their laundry service, and i found out it was not professional at all

pools (except cold), kids club friendly personnel parking location

there s an interior pool (hot water) not accessible to kids (i didn t see that mencioned anywhere in booking

there was an amazing choice alf foods at breakfast and dinner.

poor kids club not enough on in the evening

we also had breakfast in the restaurant a few morning which was very nice

wifi signal is too weak, net speed very slow.

warm pool, the kids was in it for hours

apartment was spacious,the kitchen well equipped, very clean and the stuff very attentive

nothing really, apart from the wifi was a bit slow.

it's very peaceful and relaxing, the rooms are very comfortable and the pool area is very good and the perfect

wifi a bit dodgy

the room is beautiful, fully equipped with a comfortable large bed, microwave, kitchen and a/c

wifi kept going in and out which was frustrating at times.

all the facilities to enjoy your stay: several pools (including silence pools), a very good spa with fabulous

wifi in the room poor

the rooms were amazing, the bed was so comfortable. beautiful pool area and nice bars.

furthermore, since it is a spa, the spa is quite big and impressive too, for such a hotel

we stay every year in there sister hotel up the road so many things didn t work in the room room service kept

wifi is good

easy access to beaches and centers by car, they also have a free shuttle system to/from beaches

the weather was amazing, kids enjoyed the swimming pool

no bar area

microwave in the kitchen, not entirely clean cutlery, tv fee and very hard to open the door to the apartment

pool

we even had santa visit as we were staying during christmas with the kids getting some great presents

bar quality/service fantastic- quality of drinks excellent , never had to wait at the bar

breakfast excellent

eating breakfast in the morning was a bit cold it’s a shame it is all outdoors.

spa and sauna

have an indoor gaming room (pool, table tennis), gym needs some free weights and maybe 1 pool can be a bit more

wahid at the pool remembered our favourite poolside cocktails and was always smiling and joking

location, great facilities, friendly staff, delicious breakfast and dinner, infinity pool, baby-friendly, warm

buffet breakfast was very good and plenty of choice from fresh fruit, bread and cooked meals

everything was perfect. abundant, varied and delicious breakfast.

machine, while the washing machine is available for the guest with a little payment in the laundry area (5

nice clean swimming pool

the site has a swimming pool, a small shop bar and restaurant

view , comfortable beds, well -equipped kitchen , nice spacious apartment and big terrace, the kids liked the

wifi for 6eur

i asked about laundry and the guy was not helpful, he looked at me like i was asking a very strange

the awful thing has happened when i received my dress from the laundry

common spaces are beautiful, rooms are clean and big, the gym is not too large but somewhat complete

breakfast was delicious, and while we chose to eat out at the many great restaurants nearby instead

for us it was a bit rude that our dinner was interrupted to pay for the drinks; the gym does not have ac or it

the location, the swimming pool, the jacuzzi, the staff, the food.

comfy room. bar space was relaxing. staff welcoming and friendly.

with stunning panoramic views, no neighboring hotels, and a beautiful infinity pool, casa leon offers an

breakfast was equally enjoyable

cept for one evening where it was just

location was excellent, the large infinity pool is one of the nicest i've come across anywhere, the outdoor

pros : pool, cleanliness in common area, breakfast

breakfast - the highlight of the day

however we got moved as our room was very noisy at night , so you accommodated us and moved to a pool room to

but we visited the hotel spa which was wonderful and really very nice

in general were ok but in bar area being english we found we were treated as second class citizens we were not

if you have kids there is loads to do, i ended up playing football with a few adults and some kids on mixed

the not so good coffee from the automatic machines) although offered at extra charge from the bar in pool

it was really lovely. our room was great. the pools were amazing for the kids

pool, lazy river, buffet breakfast, buffet dinner, service in dining room, room service, reception area, outdoor

or, you can have room service but we didn't want to eat in our room

breakfast was truly wonderful with an amazing selection of fresh fruits, yoghurts, juices as well

comfort, service, pool, food, peace, being able to eat all meals outside with wonderful view of the mountains

music around the pool would be most welcome

around the pool at the hotel end could be better - the pool bar staff should walk around the perimeter

you can use the pool and loungers on the roof bar monday to friday at no extra cost

gym was a bit small but not super crowded

the staff in the dining room for breakfast and dinner so friendly

importance of excellent customer services, all staff are well presented - they certainly set the bar high when

is no spa in the hotel, although there is hairdresser salon which nobody use and we would prefer to stay

laundry was a little slow 3 days wait for gym gear meant 3 days unable to use an excellent

no room service other than

the restaurant and bar facilities were much better than any others in the actual resort

kids -

enjoyed the breakfast offering and gym facilities

the breakfast in particular is exceptional

wifi

pool bar banned swimwear, even for kids impractical and detracted from a relaxed resort vibe

area was great and staff amazing people my kids loved it they should be more kids for them to hang out with but

the spa pool was amazing. the breakfast was excellent.

only bar is the small one by the pool - would be nice to have a social area (on roof terrace or atrium

noise from kitchen extractor.

wifi is not good enough

fantastic, only negative thing we could find to say was that the wifi was a little slow compared to what we

themed food nights we tried italian mexican asian and german with so much choice at the buffet, breakfast also

the housekeeping is very average and the smell of the sheets and towels coming out of the laundry is very bad

the housekeeping is very average and the smell of the sheets and towels coming out of the laundry is very bad

there are no laundry facilities other than those offered by the hotel which are very expensive

laundry service ridiculously overpriced (which isn t unusual) however it s possible to use

the general atmosphere in the hotel is poor, no room service is offered, the housekeeping is very average and

the pools, aqua aerobics and spa were amazing

breakfast was good and there were enough parking places at all time

it is adults only so was nice and quiet which added to the relaxation

clean, spacious, great food, lovely staff and nice gym and pools.

4 adult only swimming pool with spa facilities, gymnasium, minibar great breakfast.

once there were no towels due to laundry delay and we got the towels only after i asked if hotel does not have

maid service ok but missed out on item replacements and took laundry when indicated not necessary to save water

on-site activities for both kids and adults

location, pools and facilities, car parking

fast free wifi, good breakfast, free underground parking, swimming pool.

the pool was lovely and the gym had some decent equipment

moreover, there s a very good gym to keep up with exercise during your holidays

there is ample free parking in front of the hotel

location free parking and must say very clean resturant and bar available next to pool great breakfast

i knew it was surrounded by a golf course but thought there would be some way to get direct to the beach from

laundry facilities on site

the kids pool. the kids play area. the buffet.

equipped and maintained bungalow, two pools, interesting animations/performance, free and easy parking,

food was lovely good range and quality, you could eat all day - although sausages at breakfast were bad quality

no wifi in the houses. the pool could be warmer.

the breakfast and dinner could have been better.

wifi did not work at all

the food was incredible, breakfast so much variety

the option to use any of the 3 pools was fantastic and the breakfast buffet had plenty of delicious choice

two treadmills of the 3 were not working and gym was busy.

problem with 1st room door, quickly resolved by reception with a room switch - room with pool view ,very

kids club was fantastic , can t fault the animation team , they were superb

for kids, pool and activities are so good

bar exspencive. room was outdated.poor wifi.

at breakfast, as well as the buffet, you could also order certain dishes such as eggs benedictine

- door handle fell off laundry room, locking me inside

the staff was fantastic, stephen from the bar was super charismatic and his cocktails hit the spot

areas were easily accessible for families with buggies or small kids (lots of stairs to the reception/ street

apartments were well equipped including the kitchen

receptionist told us if we get to the a la carte by 11pm we can still order food as kitchen shuts 11pm we

15-20min walk to the beach in playa del ingles, but there shuttle buses offered as well

the balcony overlooks the pool and offers a wonderful view over the resort towards the beach

spacious rooms, clever design and lighting , good breakfast buffet, amazing pool area & gym

areas to work with a laptop if needed but wifi a bit patchy

for him it was something normal i've asked him about the spa and there was no spa

staff were very helpful and friendly, it has a good gym, laundry facilities, nice shower, big pool and is gay

the hotel facilities are very good including a nice gym

room service each day and staff very friendly, i wish i can mention all of them but do remember the

good location clean comfy bed good gym staff friendly

there is no evidence of any recycling in this property, the wifi on this occasion was inconsistent /unreliable

que fuera only adults

was amazing location cleanliness and staff the food breakfast was fantastic so many choices great

was really and it is located near to yumbo center, staff was super friendly, we asked for a late check out that

notch breakfast, lot of variety, rooms were clean along with the pool and surrounding area, staff were friendly

breakfast was amazing, with a fabulous selection of hot and cold food

place is not cramped, great for families with kids, the hotel has plenty of space for kids to run around

kids were keen kn staying late at night

also paloma and the others from animation team were very kind, especially with our kids and they have good

beds cosy wifi excellent

dinners the drinks to be free like in breakfasts and water should have to be free/gratis on the bar and other

a few minor queries - no laundry service was a problem, there was no fridge in the room, and we did not like

like to swim but the pool temperature was just way too cold and surely could be heated just a little

there is a nice bar area and the prices are not extortionate

gym 2 cardio machines most probably not worked in the last 10 years and one small rack bench

wifi is awful. could not connect tv to wifi/broadband and hdmi did not work.

the manager of the breakfast she is so friendly

onsite gym, limited amount of sunbeds.

was very comfortable, great pillows, fastastic shower, wifi very good, standard of food excellent, air-con worked

food is good (especially lunch, which was my favourite meal of the day), love the slide into the pool

swimming pool and gym were also excellent facilities to avail of

pool is very nice and clean

falta de personal y servicios , like real bartenders on the bar and two or three persons on the reception

no games, very few kids

lady who serves at the pool bar is very lovely

excellent and the hotel installations very particular ,la piscina el bar en la piscina y sus access

excellent laundry service

to criticize but only 2 improvements could be recommended - a bit better equipment for the gym - a barbell would

should be a tour guide who will give us a full tour of the hotel as i don’t find out about the kids splash

should be a tour guide who will give us a full tour of the hotel as i don t find out about the kids splash

wifi didn't work at all most of the times

cleaning service is not rigorous, like tea table with sand after room cleaning, no laundry bags refilled after

prompt service at bars and poolside

spa / gym area quite small

there weren't really any activites to do inside the hotel besides the pool, the gym and the night entertainment

there is a gym and a spa and also an outdoor bar with lounging area which is stunning

from the main gate to the apartments meant you had to walk very close, in fact, adjacent to the pool, abit too

a really relaxing place, lovely chilled music gently played by the pool

we didn't care but they gave us 1) a free late check out; 2) waived (unnlecssarily) mini bar bill really fair

we didn't care but they gave us 1) a free late check out; 2) waived (unnlecssarily) mini bar bill really fair

really warm welcome from staff pool area really relaxed and great vibes breakfast was awesome!

staff were very attentive and great with the kids

exceptionally friendly staff, amazing kids club staff, good food selection

not convenient with small kids because the light shines through to the other room

serving branded spirits/drinks no cook to order omelettes at breakfast some rooms had kettles some did not mini

my stay by 4 days - the all inclusive aspect was on the whole very good for what i wanted and the wifi was very

shows; animations; children programme; gym; variety of meals in the restaurants - especially taking into account

kids swimming pool is well maintained

the wifi was very bad.

bar staff was also excellent, suggesting different cocktails

there should have been more early entertainment in the pool bar early evening

pool and sunbathing area plenty of sunbeds, jacuzzi and sauna was great

location, lovely pool and jacuzzi, comfortable and spacious apartment

free street parking

clean, modern, nice bathroom, very comfy bed, good wifi, very pleasant and friendly staff especially michael

a manual for the microwave oven would be great and bigger cups in the kitchen.

of all we arrived late around 12 o'clock pm, and we were pleasantly surprised that the lobby bar worked 24/7

swimmingpool area is beautiful and comfortable

two large pools with lots of seating and a nice bar

a lot of people smoke cigarettes around the kids near the pool

little music around the pool and a few games during the day, surrounding the hotel is quite hilly so if you have

staff were friendly early check in bath in the sky suite toiletries standard of food was excellent room facilities

from the airport was very relaxing, arrival drinks, a tablet with the room giving information and room service

room service is non existant they never delivered what i

poolside bar opening times , only 1 pm - 5 pm

modern hotel with great facilities and staff - the pool is amazing at 20m so you can do some real laps

the effort made by the hotel for christmas was to be applauded and kids seemed to be well looked after by staff

room was located at the very end of the hotel - thus there was some walking everytime to get to breakfast and

the kids absolutely loved it

wifi extremely poor

have been better to many shows acting shows needs for music and singing with groups swimming pool and jacuzzi

excellent selection of breakfast options hot and cold foods

close to the beach, breakfast was fantastic, facilities were first class

very clean and stylish in parts, lovely staff, good breakfast selection, useful and helpful late check out

gym lacked a bit of equipment

also, the pool side snack bar menu is not included in the all inclusive either so a tad confusing when you

stairs from food area to pool area burnt my feet on steps ended up with burnt blisters under my foot

review verionica a friend of michel along with another friend actually tried to attack me in a bar by way of

for 5 night all inclusive , great location, clean rooms, the food in the restaurant was good, the breakfast was

all inclusive was great. i enjoyed breakfast lunch dinner n all the cocktails was brilliant.

sell it as an appartment, but there is no kitchen and you have to do the dishes in the bathroom sink

the hotel has 3 swimming pools (1 big pool the main one, 1 smaller and 1 kids paddle pool) the hotel rooms are

coffee in main restaurant - really poor - maybe to make you buy nespresso for 1,70 during breakfast staff is

a pot of real filter coffee would be good for breakfast, instead of the machine coffee.

maybe their program for kids was better, i can't say

no race for sunbeds was plenty to go around nice pool bar snacks available through the day

no iron in bedroom. but they did offer a laundry service to us swim pools were not heated.

free internet, and expensive to buy, food smell in the room, laundry old (towels and pillows

the mini golf was good fun, quite difficult

new gym! it's perfect

you have to pay for wifi

staff also unhelpful at getting guests taxis, this was rectified by the helpful bar

pool side bar was excellent-olga is so friendly

super close to the beach walkway very modern great towels, hairdryers, toiletries great wifi cold pool not very

great bar with tasty food just at entrance

wifi signal just outside, and not even reaching our bungalow

there was no laundry/iron option

but impossible to book since they never pick up - i could not lend an iron for my clothes - laundry/ironing/dry

50 metres which is deep for kids between 8 and 14 say

the choice of food at breakfast and dinner everyday was fantastic

parking problematic

a room with a view of the ocean, and being able to walk from the pool to the beach

there were free sunbeds always available next to the pool and hotel bar was more price convenient than the

bar which serves drinks to guest is not manned between 6:30 and 10pm

there is a different show on each dinner, location is quite good as hotel is on the beach, free wifi and parking

bar was exceptionally quiet after the evening meal maybe if there was more night entertainment

-good choice of food at the buffet -enjoyable yoga classes - kind staff - we didn't pay for the wifi and had it

we also really enjoyed the large pool and jacuzzi area

food choices are breakfast good. plenty of loungers/ seats round pool

breakfast had a variety of choices

the pools were quite chilly in feb, however the pool area is very pleasant -adults only with quite a high

wifi around the pool area not very good

breakfast very good

the facilities are great and not too far apart so it s easy to keep an eye on your kids!!

pools and garden area with bar is clean and nice

breakfast was really good with a a great range of choices

hotel with wonderful facilities, lots of green space, 4 heated swimming pools excellent for kids, lots of bed

pools, room with seaview - good breakfast - quick reception - gym and swimming pool - everything is like you

good spacious rooms, amazing and huge breakfast buffet and good spa

the wifi connection could be stronger.

swimming in the pool programs for kids and adults food and drinks ud83cudf37

the first i had to pay for everything, i mean for safe , internet ,laundry and

we were given room #001 and it was on the very ground floor, near the laundry, view from our window wasn't

we received complimentary drinks at the pool bar when we arrived

very spacious room with large balcony and sea view. pool area and bar is very good.

the kids enjoyed the gym, playing on the pool table and table tennis

receptionnist is friendly and it is open 24h/24h for check in the pool is great on the top of the hotel very

clean rooms, comfortable bed,proximity to the airport and a free shuttle

hotel shuttle bus collected us at the airport which we appreciated ,we will be booking again in the

friendly staff, good facilities- free airport shuttle, free wifi, gym, pool, bag storage, good soundproofing,

lovely room, gym, room service. loved the bathroom.

free wifi was available at the property but did not always work

in the house / area, so we could not make calls or send/receive smses but i managed to connect to wifi

parking was a five minute walk away as the house is accessed by a path only so don't bring too much

at nights it can be cold, but there are enough blankets to be warm very well stocked kitchen or apartment in

although some may find it very remote there was wifi although no mobile reception so you couldn't make

wifi not great

parking was incredibly difficult to find, would have been good to have a parking lot to navigate to

parking is a pain - trying to find something close to the hotel was challenging (we ended up a few

there's a free street parking but fills up during the day. bed was a little hard.

wifi signal not so good in rooms, better to go downstairs into dining

wifi available only in the lobby

wifi would have been better. wifi would be

breakfast was adequate

at the golf course = absolute silence and calm environment, rich breakfast and the views were truly amazing,

the breakfast at the golf club right next to the hotel was amazing with a great view of the

an crockery an microwave not much spoken english but all was well an resolved the best was laundry cleaning lady

the lovely small pool, breakfast included

free parking, breakfast, and hospitality was great!

clean room, friendly staff, nice breakfast and good location

spoke good english, made a good breakfast, pointed out local shops etc

parking off road (as you would expect out in the country

poor wifi

free wifi

parking spacious

it was relaxing, tranquil and we enjoyed spending many hours by the pool

can see and visit vegetable field), there is a nice terrace and a place for events with a round pool

very helpful, lovely owner. great breakfast.

very nice gardens and swimming pool, which make a very relaxing stay

to very thick walls, the wifi coverage was spotty

hotel is in quiet area that offers plenty of parking space

) - washing maschine/tumble dryer out of order, don t excpect to do laundry

bit tight especially in kitchen area but otherwise perfect place for holiday for families with small children

everything you need in the kitchen

kitchen is very well equipped could do with a plastic chopping board that’s all

there is a good kitchen area in the room where you can make breakfast, lunch easily