very helpful staff who helped us find parking nearby and

wifi not great

parking was incredibly difficult to find, would have been good to have a parking lot to navigate to

your way to the hotel was difficult and stressful and parking was a little tricky

wifi only in the reception/courtyard area which is fine but becomes difficult in the

room service was slow in replenishing milk and shampoo.

bar would be a bonus and if it opened abit earlier than 12

good wifi

although there were not much of things for the kids but they try their best to accommodate them

had booked a twin executive room and a late check out and had been informed through booking

free wifi was available at the property but did not always work

although some may find it very remote there was wifi although no mobile reception so you couldn't make

no lights in the kitchen and hallway, we couldn't find soap

at nights it can be cold, but there are enough blankets to be warm very well stocked kitchen or apartment in

there is no mobile signal in the area but the house has wifi connection

) - washing maschine/tumble dryer out of order, don t excpect to do laundry

the kitchen is well equipped with appliances and utensils

super fast wifi, which is really rare on the island

2 televisions, 1 in the bedroom and 1 in the kitchen dinner

the wifi at the apartment falls off constantly but works well if your using it constantly

an crockery an microwave not much spoken english but all was well an resolved the best was laundry cleaning lady

a very nice breakfast inclusive on our stay ample parking there is a gym and small pool sun lounge area

spoke good english, made a good breakfast, pointed out local shops etc

near the airport, late check-in, ample parking area, nice breakfast, very friendly host.

we weren t aware breakfast wasn t included on our booking

the first i had to pay for everything, i mean for safe , internet ,laundry and

we were given room #001 and it was on the very ground floor, near the laundry, view from our window wasn't

hotel entertainment gym needs updating

was a quiet location, but within walking distance of local shops and bars

gym is very old too

music around the pool areas at times

great hotel especially for the families with small kids , alot of food choice , friendly staff

so many kids... pool was wat too busy so we ended up using the spa for some peace and quiet.

good size gym and adult only pool / spa

food is great a lot of variety and it was super nice to have a special table for kids

not enough choice of beer and wine in the honest bar beside the pool

the pool and the view is nice

there is also no room service, no telephone, no minibar, and not even a mosquito net on the sole window of the

the rooms are a bit dated and there is no access to a bar or food

the whole accommodation was perfect. breakfast was delicious. the staff was very polite.

room was cold and it was not possible to change the temperature no wifi at room dirty shower

the pool, the honesty bar and the rooms were comfortable

loved to stay at bandama golf hotel because it was quiet, had a wonderful view and the staff was very helpful

in the rooms and at the pool was not always reachable

location is near a golf course and one of the island's peaks, which has a restaurant, besides the one from the

- food was average in general, but i was really impressed by breakfast and the cakes

the food at the buffet was a little bland and lacked food for fussy eaters and kids but it was okay

the beachfront walk was beautiful & made us walk every morning after breakfast to keep us away from filling

pools and garden area with bar is clean and nice

breakfast was really good with a a great range of choices

it was relaxing, tranquil and we enjoyed spending many hours by the pool

the staff the room the pool the breakfast the location

parking off road (as you would expect out in the country

wifi needs to be better.

poor wifi

is not boring at all, as you have daily entertainment sports and games activities, plus small gym, spa or you

the breakfast buffet is very good too

i loved the breakfast and the dinner with the different cuisine

wifi is strong and can stream netflix etc without any buffering

breakfast above expectations

but impossible to book since they never pick up - i could not lend an iron for my clothes - laundry/ironing/dry

there was no laundry/iron option

wifi connection was also very unstable

it has pool, bars, restaurants, nightclub, shops, rooftop bar, day and night entertainment

good location + big and renovated rooms + comfortable beds + room service (helpful cleaning ladies) + nice sea

breakfast was exceptional with a wide variety of food, with both healthy options (plenty of fruit)

wifi was only in the reception area

location right on the beach, fantastic ocean view, very good breakfast, nice pool area with two pools, spacious

the pool and bar facilities were private but had secure direct access to the beach and the coastal path

bathroom and some of the furniture is dated, breakfast variety could be better, the sauna and gym were very

fantastic staff: gave me an ice bucket for cooling drinks we had had to buy out because no bar (no fridge in

facilities, breakfast, staff

the gym was good, but a bit run down

room on the first day, would have liked a fresh bottle every day as we had to buy water from the spa ( short

the pool was taken away and the breakfast buffet was very poor

great bar with tasty food just at entrance

the pool was amazing, the garden was so beautiful, the staff was super helpful, and there is an amazing

finish of apartment exceptional, lovely pool, next to the beach, lovely grounds well maintained.

wifi was just ok

pool unusable if you want to relax, it's more of a pool for kids

no iron in bedroom. but they did offer a laundry service to us swim pools were not heated.

free internet, and expensive to buy, food smell in the room, laundry old (towels and pillows

the gym was recently renovated and well equipped (only towels were missing from the shelves and water

staff particularly welcoming, friendly & helpful, all except the bar staff

most of the staff are miserable , the mini golf advertised is extremely run down and unsafe for small children

the spa was excellent we had a couple massages and a facial very good and enjoyed it

the breakfast was very good, the location is also very good

were a little hit and miss, most were very polite but the pool bar man seemed a little grumpy

the guys on the bar were also fantastic and knew our favourite drinks by memory

no race for sunbeds was plenty to go around nice pool bar snacks available through the day

there is more than enough parking space

the breakfast is a bit simple, but still quite acceptable.

breakfast was very good

hotel is in quiet area that offers plenty of parking space

very peaceful lovely breakfast quirky rooms with mamma mia feel to it

the staff at the pool side bar could do with smiling abit .

wifi didn t work and this was a problem for working remotely.

stairs from food area to pool area burnt my feet on steps ended up with burnt blisters under my foot

sell it as an appartment, but there is no kitchen and you have to do the dishes in the bathroom sink

i cannot magine how it was for the people who lived above the open bar because there were entertainments every

pool can be heated a bit more during winter

they dont have free wifi in the rooms, only by the reception.

was only slightly chilly but was still fun to swim around in, and the cocktails in the poolside bar were smashing

the hotel was amazing, room, breakfast and a staff was 5*

the kids absolutely loved it

good parking facilities

wifi was non-existent

the location, the swimming pool, the jacuzzi, the staff, the food.

peace and quiet, the beautiful swimming pool, jacuzzi and surrounding gardens together with the comfortable

breakfast was fresh and plentiful, staff were amazing. peaceful location, felt very welcome

amazing facilities, fab hotel for adults and kids

the pool bar was great always playing cards with my family and having nice drinks thanks to the barman

self service bar, the cava and cocktails on the all inclusive and the food at the pool bar and the restaurant

also a free safe and wifi which although only a small thing, makes all the difference

stayed one night, really enjoyed of the pool area and gym

exceptionally friendly staff, amazing kids club staff, good food selection

lot of variety in the breakfast, lunch and meals separate pool for the kids, lots of seats next to the pool

not convenient with small kids because the light shines through to the other room

food. swuming pool,

beds for all three members of our group, a great variety of foods, and option for cold breakfast any time of

comfy beds & i loved the bar pool with aquaroebics

close to the beach, breakfast was fantastic, facilities were first class

the rooms are a good size, very good wifi, you can pretty much watch any programme of your choice, once your

breakfast and dinner the possibility of taking a shower the day of check out after returning from

great position at beginning of sand dunes. fabulous sea views. nice bar and entertainment

wifi needs sorting - poor signal

really warm welcome from staff pool area really relaxed and great vibes breakfast was awesome!

proximity of pool to street. crowded breakfast room, bar and fitness suite. small size of pool.

we didn't care but they gave us 1) a free late check out; 2) waived (unnlecssarily) mini bar bill really fair

pool was great, it s not too overcrowded as birdcage is a smaller property

wifi is good

bar and restaurant very good , lovely pool

the staff are amazing, the rooms (we stayed in a 4th floor suite) are exceptional, the breakfast and all

excellent gym and pool with a 22m training lane for a proper swim

bar service on the thursday afternoon was very very slow

large pool, leafy garden with enough space for a feeling of privacy, friendly staff, very good kitchen, good

a few minor queries - no laundry service was a problem, there was no fridge in the room, and we did not like

numbers on our side of the bungalows making it difficult to find at first, very poorly equipped gym

like to swim but the pool temperature was just way too cold and surely could be heated just a little

the ratio of guests to outdoor areas like the pool, sunbeds, bar, restaurant is always so good here, never

good options for breakfast which were great value for money

service was 50/50; some were friendly, but there were times, conversely, when no one was at the bar (the only

pleasant surroundings with entertainer singing dancing night life cocktails at pool .

splash pool freezing for kids - barely used

staff were excellent however the service from the bars was dreadful

on the first day we had a electrical issue with our kids (young adults) bungalows, the staff found a very quick

two large pools with lots of seating and a nice bar

a lot of people smoke cigarettes around the kids near the pool

would have been good to have ice creams/ lollies for kids by pool

senior restaurant staff that took good care of us and especially our kids

all inclusive was great and the food was nice for breakfast, lunch and dinner

breakfast area was a bit cold dur to open doors.

breakfast arrangement is a little disappointing with precooked eggs and bacon really cold.

the reception area, pool area and our room were so clean and tidy

what a gym !!

15-20min walk to the beach in playa del ingles, but there shuttle buses offered as well

one morning we wanted to sleep a bit more the room service from next door room were cleaning it quite aggressively

breakfast was good with all you wanted and dinner exceptional

the gym in the hotel is very poor so if you are looking for the gym is better to use some outside of

little investment in the gym could transform it massively, right now it is a basement with no actual space to

the room safe is additional charge, and the shower temperature changed from hot to cold, also the gym is not

tasty breakfast served outside near the pool

24 hours gym and outdoor cross trainer

gym was small and very busy at the times i went, there wasn t enough equipment to go around

the breakfast and dinner could have been better.

was great and the adult only pool is relax and not crowded

staff were very helpful and friendly, it has a good gym, laundry facilities, nice shower, big pool and is gay

only issue i had was the price of the products in the mini bar in the room but there is plenty of shops close

gym facility very organised and great massage treatment options

niel, kevin, javier), location of hotel, super comfortable bed, excellent cleaning nice pool area and bar room

bed, excellent cleaning nice pool area and bar room well equipped and good size, great gym

crossfit gym was my main reason for booking and it didnt disappoint

friendly, food really good, non smoking at the pool, beds comfortable centre to what we

we had half board so we were for breakfast and dinner and we loved it

we really enjoyed our breakfast and dinner

all inclusive breakfast all fresh and lots to choose from as was lunch,and dinner,always a table available each

very nice and new pool area, pool was quite warm

breakfast were amazing, very various dishes, always very fresh and constantly replenished, lot of

drinks at the bar were very expensive.

choice - just wished it went on til 11am gym was a little short of weight equipment great and friendly staff

hotel that s had a public area facelift, great pool and bar area that has entertainment of an evening

- door handle fell off laundry room, locking me inside

our kids loved it and we did too

to eat next to the hotel parking in the hotel 3 pools ( one was very cold) many things for the kids

apartment was very nice and comfortable with a terrace overlooking the swimming pool

this was our first time away from the kids

laundry facilities on site

all-inclusive deal i would have wanted free popstickle for the kids during the day

you have small kids the water park is great as long as you don't look at the water

is good inaf nathink was bad to us maybe parking but we was lucky find space straight away

didn t work there usually (chef didn t know how to prepare dishes on the menu, people at the bar didn t

gave us late check out, which was appreciated

simple with all the necessary amenities, full kitchen, comfortable bed, little balcony with table

wifi, spacious rooms, very clear, staff very friendly, sun and good atmosphere around the pool

with a nice terrace/balcony, a comfortable bed, a bathroom with shower, a nice bedroom and a kitchen with coffee

apartment was clean an spacious, pool was heaven and the staff (belen) beyond amazing

quiet place just to chill, warm pool, tasty food.

everything! the staff were lovely, it was so clean, beautiful pool area, food was lovely.

staff, especially pablo at the bar were amazing

the gym has a good amount of equipment

4 adult only swimming pool with spa facilities, gymnasium, minibar great breakfast.

no steps leading into the pool just a ladder

the pool and pool area was really nice and well laid out and i nice atmosphere

no good wifi connexion

the renovated pool is quite amazing and the ph level seemed just perfect as it was no trouble opening my eyes

the pool area with bar is great

excellent laundry service

food was really good, the pool bar had a lot of bevarages to choose from, variety of everything

location ,nice and clean ,really good for families ,entertaining was awesome every night ,even kids loved it ,

about this hotel one of the best hotel to stay in with your family plenty of activities for the kids and adults

value for money, buffet breakfast, dinner and lunch in a lovely room (with outdoor eating)

cleaning service is not rigorous, like tea table with sand after room cleaning, no laundry bags refilled after

liked that there was no ambient music anywhere - music confined to good pianist in the bar in the evening until

but above all this hotel is adults only which makes it my new favourite holiday place

breakfast and dinner buffets were incredible - we couldn't understand how reviews could say

everyone from pablo in reception to danni at the pool were so friendly and everything with a

gym opens too late in the morning

wifi network very week in the room.

parking accessibility, shared facilities and staff.

it is great to sit in front of the room, overseeing the pool and enjoying the sunshine

the hotel facilities are great - from the pools to the gym - it has all you need to spend some nice days

it is convenient, the bungalows have everything you need to self-manage your stay (small kitchen, coffee machine

wifi

breakfast is perfekt, everything you can imagine

kitchen has very basic appliances, so don't expect to cook a gastronomic dinner here

modern, comfortable, heated pool and jacuzzi, amazing sauna on the rooftop terrace, very helpful

we had an apartment with kitchen and separate bedroom, very good solution

maritza is just amazing with both adults and especially the kids

great location. very safe for kids. new year's eve night food excellent

food, accommodation, tennis court, views, internet access, pool

shuttle bus to/from the beach

welcoming of the hotel staff was excellent, the spa was very nice and clean, there was a great breakfast selection

pool management of beds.

breakfast buffet was superb - excellent choice of dishes, breads, jams etc

around the pool at the hotel end could be better - the pool bar staff should walk around the perimeter

beautiful swimming pool, excellent food and most of all very friendly customer oriented attitude

everything great pool area with african cafe bar a great place to relax

is great, love the spa area, staff are all fantastic

the pool-side bar food was excellent and of a high quality

as in you pay 1 price and should be able to use all of the facilities for free such as the spa and wellness

everything great pool area with african cafe bar a great place to relax

wonderful fully fitted kitchen which was a great help for us

the apartment was spacious enough, super clean and very well-equipped (dishwasher, spacious kitchen fully

clean, comfortable and pet- friendly appartment

the kitchen was absolutely fine, but the living room was a little bit too small

her apartment was clean with well equipped kitchen

i asked about laundry and the guy was not helpful, he looked at me like i was asking a very strange

the awful thing has happened when i received my dress from the laundry

great pool area, excellent gym, good bed.

most comfortable bed and pillows i ever experienced for a hotel every evening - our kids bed was bade (nice

i also appreciated the gym facilities, it's a decent size and equipped with high-quality machines

laundry was a little slow 3 days wait for gym gear meant 3 days unable to use an excellent

it would be good to have dumbbells in the gym.

were with kids and they were missing animation team or more kids related activities

the largest shower i've ever seen ;-) the fastest wifi connection i've seen in a hotel (100 mbps download

i really dislike is that (1) the retrieval of even very basic information (pool opening times, in room services

only thing i can think of is that the breakfast room/restaurant was quite chilly in the mornings

a small rooftop bar allowed self service at all times

staff is amazing - ladies that helped us with breakfast, small things to make kids happy - highly recommended

excellent breakfast, fresh fruit, meat and cheese selection

the terrace and honesty bar was a nice touch

everything looks new. great pools and buffet for breakfast. area very

kitchen well stocked with pans when we wanted to eat in and a short walk to the nearest restaurants

poor kids club not enough on in the evening

more food options at bar pool

reasonable kitchen for self catering, buffet meals at reasonable price - plenty of choice

really bad room service, from ordering too food.

found the kids pool and then one of the premium pools that were heated enough to swim comfortably (we went

we also made use of the gym, although dumbbell weight labels need updating and fixing, and a few machines need

very small problem is the wifi - i needed to do some work during my stay and the connection is a bit hit and

is great fro kids

there is however a great kids pool and the kids club is there, and we based ourselves there with our 7 and 2

some furnishings need updates. rose bar and restaurant a little dated

table tennis and pool table

the staff, pool, food

the food, buffet for breakfast and dinner, was fabulous - wide choice and well suited to anyone, like me, with

buffet, nice swimming pools, beautiful and well-maintained green garden scenery, well-equipped gym, friendly

parking was free and underground helping the car stay cool

the staff at the front pool bar were lovely...the playlist music as you sunbathed was class

delicious food and great room service

poor wifi service

maybe would be better to have a voucher for snack and drink to use by the unique pool so can enjoy the sunshine

clean and unique experience worthwhile with vip lounge and breakfast

breakfast is extremely busy and noisy, food is warm not hot

breakfast - the highlight of the day

the spa was really wonderful and the staff were excellent

bar quality/service fantastic- quality of drinks excellent , never had to wait at the bar

anyway i chose the hotel, so my kids and i can have fun in the later afternoons, which we did

was superb and lot of activities for kids

was superb and lot of activities for kids

main self serve restaurant extremely hectic but other choices for breakfast and lunch which i would recommend

no complentary waters , no refill of milk etc or laundry bags

i also used their laundry service, and i found out it was not professional at all

large room, comfortable beds, safe car parking. good variety of food for breakfast and dinner.

very unfair as we found it difficult to get a sunbed at the infinity pool

- close to maspalomas but quiet and spacious surroundings and great views over the sea and golf

lastly, we ordered room service twice, clearly and had the person repeat back the order and they got the order

the location is perfect sea views for breakfast and dinner and right on the beach for sunrise walks along the

breakfast team also on point

- parking place was reserved for our car during the stay - nice swimming pool area - very good room service -

the rooms are a good size, very good wifi, you can pretty much watch any programme of your choice, once your

the views from the sunset bar and the gym are amazing, an ideal place to go if you want to disconnect and enjoy

breakfast was excellent with many choices of fresh food and freshly cooked plates

the breakfast is everything one could want, staff is always friendly

room service quality

lots on site from the golf courses to

the laundry washing is so freaking expensive, we had to look for one nearby

included washing machine, dryer not described so in future would travel hand luggage only as laundry easy, saving

the wifi was impossible for me to access throughout my stay and as i said, the waiting time to speak to

hotel has a lovely coffee shop which closes around 9, would be lovely to have a little bar on site that where

gym

was not working sent two shirts to laundry, returned as expected on the same day but in one shirt there were 2

the room based on a family of 4, noted kids age (10,1) and was given 1 big bed (although big

cleanliness of room. wasn't cleaned...used tea coffee cups weren't replaced. poor wifi

tea and coffee facilities, bar with good food, shower, bed

- there was a football tournament in the city and young footballers (kids app

swimming pool cold in february

the parking is free

easy to find, friendly staff, good wifi.

wifi/ internet absolutely sucks at this price point

wifi too weak in room light switches confusing

to wifi involved giving a lot of sensitive personal data and we kept getting logged out

also wifi excellent which i needed to keep my family overseas updated on my husband's condition