the pool was taken away and the breakfast buffet was very poor

facilities, breakfast, staff

delicious breakfast

the gym was good, but a bit run down

breakfast was incredible

move around since you cant do much there - the pool is very cold and is not heated - there is no spa as mentioned

breakfast was ok and the room was very clean - the stuff was friendly

hotel is in quiet area that offers plenty of parking space

is closed and there are no real food options within walking distance, parking by the close by restaurants was

there is more than enough parking space

you can also use pool and sauna at the hotel

lackness of wifi in the rooms

in the rooms and at the pool was not always reachable

the pool was very cold but we still managed to had a quick swim and then enjoyed the sun

no wifi in rooms, only in shared area

quietish, decent view, good breakfast, friendly staff, good parking.

poor wifi

wifi was poor.

parking spacious

parking off road (as you would expect out in the country

the whole accommodation was perfect. breakfast was delicious. the staff was very polite.

breakfast could be better.

if you want to rent a car and explore the island and don't much care for crowded beaches or spa treatments

not enough choice of beer and wine in the honest bar beside the pool

the pool and the view is nice

an crockery an microwave not much spoken english but all was well an resolved the best was laundry cleaning lady

friendly staff, cosy and clean place to stay. very good breakfast

parking

handy coffee machine and kitchen equipment in the room

2mins both superb on site weight room was well equipped (if you like that sort of thing)plenty of parking

her apartment was clean with well equipped kitchen

clean, comfortable and pet- friendly appartment

the kitchen was absolutely fine, but the living room was a little bit too small

wonderful fully fitted kitchen which was a great help for us

the apartment was spacious enough, super clean and very well-equipped (dishwasher, spacious kitchen fully

swimming pool cold in february

the parking is free

from the first seconds and that is why we decided to arrange our dinner from the upstairs honesty bar and just

breakfast is well organised and comprehensive and dinner is from a very good menu and is well

amazing room with comfy terrace to relax. stunning views delicious breakfast.

staff is amazing - ladies that helped us with breakfast, small things to make kids happy - highly recommended

the terrace and honesty bar was a nice touch

the laundry washing is so freaking expensive, we had to look for one nearby

included washing machine, dryer not described so in future would travel hand luggage only as laundry easy, saving

good breakfast and we got two rooms with connected door, that was great with kids.

ok wifi once you manage to register

very clean and tidy and service was very good especially the staff in the bar joined to the hotel

was not working sent two shirts to laundry, returned as expected on the same day but in one shirt there were 2

tea and coffee facilities, bar with good food, shower, bed

which was great as i arrived alone by plane and my husband arrived 4 days later by yacht the wifi in the room

very clean room, nice fitness room and swimming pool

a large hotel, with a nice bar and restaurant area

to wifi involved giving a lot of sensitive personal data and we kept getting logged out

also wifi excellent which i needed to keep my family overseas updated on my husband's condition

easy to find, friendly staff, good wifi.

wifi too weak in room light switches confusing

wifi/ internet absolutely sucks at this price point

our room a little noisy at times but we think it was close to laundry door and lift access so possibly due to

missing things in the room, no kettle, no laundry bag, no tissues etc

food order from room service was cold and could not be eaten

hotel has everything you d need for a luxurious city break, roof top bar serving excellent food and cocktails

good breakfast and coffee, big tv, good to watch movies, spacious place to put your clothes, gym

wifi good

wifi reception in room

wifi was only one or two bars.

slow and intermittent wifi

wifi

is a bathroom and a kitchen on the ground floor, to hang your laundry you will have to climb two huge steep

free laundry facilities are a big plus, though with one machine there is sometimes a queue so bare that

great kitchen and laundry facilities, and such a perfect location so close to the beach!

also the hostel itself was clean and the rules there were respected clean kitchen and common areas and also

wifi connection wasn't that good. waking up every day at 10 a.m. when they open the blinds.

the wifi was good and the lounge area was very good

wifi signal was really strong throughout the hotel

the whole environment, the bar,gym and the very friendly helpful staff.

rooftop bar, pool and gym

+ it's only a short walk from the beach + cheap beer at the bar by the pool + wifi worked well!

the breakfast options were a bit simple and limited, but of good quality.

it would also be very good to have a very small bar within the hotel

were only 6 sunbeds by the pool and 6 chairs on the 6th floor terrace

now the gym was big enough for having a full body workout machines are clean and always very tidy

were very polite and helpful, the spa is a little outdated but was a nice touch to our stay

gym not accessible

we reached hotel, and our room had a gym cycle

almost didn t work, just in the bathroom sometimes :( there suppose to be gym on the roof - but it didn t

no kettle in the room. not very stable wifi in the room. no parking place.

are big but empty, building is old, at the roof the gym is not even small but tiny, you can forget about early

in the house / area, so we could not make calls or send/receive smses but i managed to connect to wifi

no lights in the kitchen and hallway, we couldn't find soap

parking was a five minute walk away as the house is accessed by a path only so don't bring too much

for a comfortable stay (comfortable living room, sun terrace, nice garden area, well equipped kitchen and bathroom

although some may find it very remote there was wifi although no mobile reception so you couldn't make

was horrendous, loud noises all night long, very dirty, only one outlet, ancient television, no wifi accessibility

sometimes it is very noisy and wifi is available only at the reception.

is no wifi network in rooms (only on the ground floor)

a lounge / bar area , that sadly doesnt function

that i only had one night there!! no wifi

good wifi and pc available in reception

the microwave in our room was not working properly and the kitchenette is not well equipped for a long stay or

wifi good on my phone but not great on my laptop.

my room was spacious and clean with a separate kitchen for self catering

free wifi in room although not such a good signal, that seemed to be an issue at most hotels

) - washing maschine/tumble dryer out of order, don t excpect to do laundry

some very small ants in the kitchen at times despite keeping it clean and food free.

bit tight especially in kitchen area but otherwise perfect place for holiday for families with small children

super fast wifi, which is really rare on the island

nothing we didn't like but more crockery in kitchen would be useful.

quiet, pleasant staff, great rooftop bar with views, small but functional gym, decent breakfast which changed

the wifi is terrible so you need to go to the entrance to use it properly, unfortunately the hall gets

stable wifi connection

the hotel has a gorgeous roof top bar which serves drinks and food until around 11pm

the wifi speed is stable at 1

been changed, we had to ask clean new ones and the bed linen didn t smell like coming from the laundry the

is a restaurant downstairs which might be quite convenient but when i stayed there, the kitchen was closed so

there was no space to keep your bathroom stuff, but this was not a major problem because the kitchen worktop

wifi didn't work in our room at all

in shower and glass door so didn't feel safe, no english speaking tv channels and no access to wifi without

laundry was so expensive

close to beach, restaurants, las canteras boardwalk, markets, laundry. clean, quiet.

wifi very strong

nice bar area

in bathroom and lazy room service

well equipped kitchen

the room also had a kitchenette for small cooking (but no oven / no microwave oven)

booked family room with kitchen

, over priced , suppose to be apartment with balcony, kitchen,sitting room , your photoes showed that , but we

on the arrival, also some cups and glasses were missing in the kitchenette but got everything within 15-20mins

great staff, excellent localization good same day redelivery laundry service

the pool is wonderfully situated

really enjoyed our short break,hotel is fab,great location and spa and pool were great

the spa area was great and very relaxing also gym facilities were available and well equipped the pool was

i also liked the balcony nice breakfast too the spa area was great and very relaxing also gym facilities were

staff, room service staff (laundry), chamber staff and duty manager were all fabulous, friendly, provided a

kitchen (both room service and breakfasts) wasn't very good, in fact the value delivered for the price was

lady in the bar was nasty and rude

wifi internet

wifi in room was poor, but in restaurant and lobby it was very good.

daily cleaning and changing laundry and bed linen in

the wifi was also a bit slow during the day but that's negligible

first you only get 1 wifi account

was very clean, wifi was smooth, reception was very friendly and helpful

flawless wifi

wifi was a bit hit and miss- maybe a lot of people were logging on at the same time

but the roof pool compensates very well

relatively well-equipped gym

location was excellent staff were very friendly roof top pool very clean and great for kids

rated it 10 because it s a mild inconvenience, but outside of breakfast or the rooftop bar there s no

beds good wifi reception central location minutes walk to the beach professional english speaking

great staff, clean rooms, good wifi

authentic bar/bistro, where good continental breakfast is served, is frequented by local people and far more

breakfast was served individually on a plate, no choice, but very good and with excellent coffee

also allowed us an early check in which was great

room pretty basic with poor view. no laundry cleaning on weekends.mediocre breakfast

there is a small gym on the 11th floor and small swimming pool on the 1st floor

gym is ok un manned

the pool bar food was expensive and disappointing

think the only negative i would give this hotel was that the wifi signal was bad on the 5th floor, actually

location clean modern room with balcony great breakfast air con good roof top bar safe hotel, many shops and

the attitude of the bar staff

friendly staff, close to the beach, tasty breakfast

breakfast,good location,we had a triple room with sea view at 6th floor,cleaning everyday,parking

wifi was weak/slow

terrible wifi (welcome to the 90s)

the gym was quiet and open for long hours (located in the other nh) round the corner

3 times asked for wifi password and was given incorrect ones

lounge bar was not open

good gym at the next nh hotel around the corner which was easy to get to and well equipped

laundry bill was very dear.

good location. nice with gym, even though it s basic you can get a workout in.

position and gym were excellent. nice room. professional staff .

location, good wifi, nice staff, beach is in 3 minutes, sta

it was very loud. i could hear people screaming at the bar downstairs.

lovely boutique hotel with great breakfast.

did not have breakfast

breakfast was excellent, with cooking (eggs, bacon, sausage etc) done on a personalised basis

generous breakfast

everything. perfect location. the owners are so nice. great breakfast.

nice bar and restaurant

wifi is fast

poor breakfast, beds separated, slow wifi

wifi a bit in and out

kettle in the room but staff made us lovely teas at the bar downstairs

very helpful staff who helped us find parking nearby and

wifi not great

parking is a pain - trying to find something close to the hotel was challenging (we ended up a few

advertised as parking included, but it was 'fend for yourself' parking

there's a free street parking but fills up during the day. bed was a little hard.

ry cold but we liked that), huge breakfast

the room -in fact we were given a suite -was very comfortable and we enjoyed the breakfast terrace,outside

comfortable firm bed, good breakfast with a lot of home produce and wonderful setting

ough we did not leave hungry), and we were disappointed with the

delightful breakfast terrace and pool area with wonderful views

if that can make the wifi perfect another was very nice just the wifi

at the airport shuttle bus was nicely arranged, waiting for us just outside the airport

nothing on the web about not having services available like food or room service

the beds are amazingly comfortable and the wifi is excellent.

i ordered room service one night, it was rather quick but the quality was mediocre

very expensive laundry service. wasn t clear it s being charged for each item

additional fees for parking and laundry - would be nice if included

laundry services weren't available either cause of a dryer issue but was no deal breaker

for 4 people (our kids plus us) had two single size beds put together and a couple of separated sofa-bed, very

generous room for three adults. large balcony with stunning views. good shower.

quick laundry service

of the hotel, very friendly staff, tasty breakfast, quiet place, free garage, close to the beach, close to the

it would be better with a swimming pool

had to pay 12 extra to use the pool/gym, (for our three night stay), excluding sauna 10 extra per person

the spa is wonderful,so relaxing

we particularly enjoyed the yoga, and the gym has panoramic sea views

beautiful room and view! breakfast and dinner very good!

breakfast with wide range of food and super eggs freshly cooked however wanted

nothing more you could need for the breakfast with friendly sarah making sure you had everything you needed

beautiful infinity pool overlooking the coast

we were given room #001 and it was on the very ground floor, near the laundry, view from our window wasn't

the first i had to pay for everything, i mean for safe , internet ,laundry and

very spacious room with large balcony and sea view. pool area and bar is very good.

the gym was useless

about a third of the gym machines were broken

wifi is good

is convenient from the location, the number of seats by the pool, to the functionality of the room

the gym was very small and underequipped

bar, nicole in the animations team, minerva and monserrat in the restaurant, and cristian at the pool were all

great swimming pool

the pools were quite chilly in feb, however the pool area is very pleasant -adults only with quite a high

the wifi was shocking, temperamental at the best of times

complex was large with a great park area, pools, kids playgrounds and sport area

good for families with young kids

the pool area is excellent

the food at the buffet was a little bland and lacked food for fussy eaters and kids but it was okay

but impossible to book since they never pick up - i could not lend an iron for my clothes - laundry/ironing/dry

there was no laundry/iron option

aditional parking area could be better signalled but other than that cannot fault them.

good location + big and renovated rooms + comfortable beds + room service (helpful cleaning ladies) + nice sea

our daughter loved the kids club with daily activities to occupy her

bar which serves drinks to guest is not manned between 6:30 and 10pm

very very nice hotel! really big room, comfy bed, superb breakfast and dinner.

much for the kids, half board option without drinks not metioned clearly anywhere while booking, dinner which

a room with a view of the ocean, and being able to walk from the pool to the beach

everything was beautiful, the staff is amazing, especially elio. breakfast was various.

the nice pool bar ordering the before day , cook an excellent 'paella de mar' take away, eaten on our veranda

the pool was amazing, the garden was so beautiful, the staff was super helpful, and there is an amazing

great bar with tasty food just at entrance

wifi signal just outside, and not even reaching our bungalow

the only thing that is provided in the kitchen is teatowels

no iron in bedroom. but they did offer a laundry service to us swim pools were not heated.

free internet, and expensive to buy, food smell in the room, laundry old (towels and pillows

especially xander on the front desk and all the staff on the grill section of restaurant and the bar staff were

heated pool

we have to buy wifi if we need internet