was difficult to get out of the parking lot

we stayed over the weekend including monday and we have kids playing at the walkway outside our room and made

delicious breakfast

beds are comfy, breakfast is good, clean, staff is nice

we stayed over the weekend including monday and we have kids playing at the walkway outside our room and made

everything is fine and nice. staffs are kind and have self laundry room. breakfast was fine.

have laundry machine parking free, breakfast offer very much earlier likes 6:00am very close to airport,

were in a king bed room on the 1st floor beside the laundry room and when we arrived the noise of the washer

a laundry is available for guests

laundry matt was not working

was disappointed that the bar wasn t open to sit with friends and have a drink

had 1-3 swim instructors plus students in it every time we took our kids to swim

is not the most recent hotel, however clean with parking and near everything in the west island of montreal

very friendly staff, ease of location from the highway. good sized gym and pool for a hotel.

mostly pool for kids, they enjoyed it

laundry machine is not in service

small indoor pool!

place loaded with little kids coughing, sneezing etc all over the food, tables etc

carpets on floors should be washed more frequently.

place loaded with little kids coughing, sneezing etc all over the food, tables etc

it had grocery stores shopping area all that walking distance the breakfast was fantastic the laundry room our

laundry machine stated that it takes coins but it wasn't working

the pool is very nice and in the gym there are laundry facilities

the pool was nice and the gym great

breakfast was good my kids loved that but in my opinion, it's missing vegetables and fruits

there are great amenities, i was able to do all my laundry here- which was great after spending a week in europe

location gym breakfast

all was good especially the bar lady

30 usd trip each way and no shuttle, arrived after cancelled flight, no decent food on site, only bar soap for

the pool. it was very fun we enjoyed a lot. we tried the slide as well.

would of been a lot better if there was a laundry room.

com shows this hotels pools hours open till 11pm but the sign on the pool was 10pm

went for a one night stay with our 2 year old and 4 year old to use the pool

free parking

the room service was below our expectations

i left behind a bag of dirty laundry in my room when i vacated it

there was no laundry bag

location!! free on site laundry. good restaurant

the staff very pleasant and appreciated that, unlike other airport hotels i checked out, the bar / restaurant

my kids got to sleep a bit extra and we did not have to worry about calling

s ants in the laundry places, the rooms are loud, you hear the highway all night

we were also given a difficult time when asking for the key to do laundry

on-site laundry

apparently my kids don t need a bed

breakfast opened after we left

guest laundry is on the fifth floor

our kids were staying in this room and we told them it was extremely unsafe

modern, comfortable beds, great gym, close to airport, free airport shuttle 24/7, good value

close to the airport, clean and modern with a pool and gym.

good location. large room. kids liked the pool table.

laundry sopeud83euddfc

there is a pool and small gym, and a client laundry room

the hilton had laundry facilities, a gorgeous rooftop pool and jacuzzi, well appointed gym, on site restaurant

breakfast was great - lots of choices

no room service and kitchen closed but understandable because of covid restrictions

& included continental breakfast, had a laundry machine and dryer on site, staff was super pleasant and helpful

staff, close to the airport, working wifi, quiet, breakfast bag was convenient, they were able to accommodate

the bed was super comfy, wifi was strong

i really like the gym facilities

breakfast was amazing, hot omelets with bacon and waffles

mostly to save $ on laundry, you are not helping the environment

no laundry

easy to get to work , for my meeting , good breakfast , clean rooms , laundry , great stay

shuttle service, front desk, restaurant, laundry all very good.

pool & sauna excellent staff

one great bonus is that the laundry service is free for all guests

it had a few nice surprises like free laundry facility , the afternoon tea, gym etc

24/7 coffee station, laundry, excellent breakfast experience

loved the free laundry!

clean and organized well, parking and laundry and check in and out staff was really nice and

gym not opening for long periods

helpful staff and ample parking

convenient location, restaurant and bar on site, beds decently comfortable, great value.

disabled parking labelled

also there is not a lot of amenities other than a little gym

fitness is small but ok and clean

free airport shuttle - spacious and cozy rooms - helpful staff from the shuttle driver to the

free shuttle to airport is a plus

convenient location, friendly staff. nice modern rooms. 24 hour airport shuttle was great.

but, the pool was great

i asked if i can do laundry, and willing to pay but they said i am not allowed

is good, there is a coin-operated laundry room and dryer it's far from anywhere except the airport

large room and laundry facilities location for airport is

the atm didn t work, the halls were loud, the laundry was unavailable for two days with loads and loads of

didn t accommodate me for the change to make the laundry at the hotel

hotel feels very new, modern and clean - friendly staff - great facilities (pool, gym, laundry room) -

pool was closed for the first 2 days of our 3 day stay and no one told us when we called in over

the oatmeal bar was a great treat from packaged oatmeal

is difficult to provide an objective judgement since, because of the covid pandemic, there was no room service

dog friendly should not mean there is an unstated surcharge for the pet

there was a laundry sign but laundry was broken

service from airport kept us there for 40 minutes, no laundry facilities, and location requires a car if you

sevice, great hospitality with all staff, good shuttle service, and very understanding and flexible workers at

and there is no swimming pool the other thing to mention is the wifi

missed the continental breakfast, but the owner was very sweet and allowed me to have a coffee anyways and from

laundry was 4$ per load which is nuts

my kids liked the swimming pool

swimming pool area smelly

free shuttle to the airport convenient location nice and clean rooms

swimming pool closed

also advertised that there was a laundry room that the front desk said they did not have - the attitude of the

the pool kids enjoyed

my kids loved the swimming pool. the room was very comfortable and clean.

liked swimming pool too but i would want to see more cleaning also i would recommend to get more comfortable

pool was big and slide popular with kids

i asked for change for the laundry and was told by a lady in the front office that i should to go to the bank

the washing mechine at the laundry was not clean.

we had to each time go to the laundry room to get towels

the receptionist who check us in did not give us the parking code and wifi password and was rude when asked

free shuttle to and from airport was fantastic

wifi was very slow and not very useful

parking, amenities, shower!

nothing at all it is a dump tear it down and put something else like a parking lot

wifi speed was good

a nice place to stay was pretty quiet and lots of parking spaces

an outside service for laundry and no money retention in check-in

because of the outside parking (and the big issue in montreal area with the cars stolen) you can borrow a

even though the room has a bar kitchen there is nothing at all in the cupboards

new business hotel, comfortable rooms, friendly staff. good gym, free parking.

cleanliness. the pool, sauna and gym were opened this time. we love it

the rooms were large, lots of space, closets, and a full kitchen, staff is nice .

close to shopping; good space (more like a serviced apartment) with a small kitchen and walk-in closet; all the

the in-room kitchen disaster old and dirty

my kitchen had no appliances to cook or eat

bright room and i was upgraded to a spacious room that had a kitchen that i requested

the pool and gym also were very nice

they allow pets, they have breakfast, clean, and has pool

pool and size of room

better access from parking lot.

breakfast was good (waffles are great)

the rooftop bar is exceptional never had a hotel like that

it was noisy at night. friday we could hear bar music past midnight so hard to get to sleep.

room service, and no breakfast

unfortunately, our room was located on the 9th floor directly beneath the rooftop bar

wifi didn't work, even after signing in

the laundry has only one wash machine and dryer.

hotel does not offer room service for dinner, and there is no laundry service on weekends, which was inconvenient

free wifi, guest-laundry

picture of the swimming pool that is on the hotel website seems a bit misleading

bed was comfy, the receptionists were super nice, and the bar was open till 1am at la cage with their free

no laundry

we had to find a laundry mat in montreal to wash and dry all our clothes

other then kids playing football in the hallway everything was nice

functional kitchen at the time of visit

free parking, wifi, clean and modern hotel

they offered to bring the breakfast to our room at a time we chose

breakfast was fresh and plentiful, staff was very pleasant and accommodating

4 people were talking makes it loud and you cannot enjoy a calm morning as if you re in a kitchen

wifi was not the best

the breakfast bar needs new toasters!!

spacious room, clean and beautiful. nice kitchen as well.

already having everything in the kitchen like utensils etc.

rooms, really clean, easy to get to place bell and centropolis, friendly staff, easy parking

very clean hotel, beautiful kitchen with everything necessary to cook your own meals

parking was a hussle at night and breakfast was ok.

a white shirt returned unclean from laundry (didnt have time to return it because of check out)

could not find the laundry ud83dude43

newly renovated hotel and rooms, large rooms, cleanliness, reception staff, restaurant waiters, pool, sauna,

cleanliness of the spa and pool in the basement

didn't know that the hotel was booked by parents with kids attending some sort of hockey tournament

out of the four stand up laundry washer/dryers, two washers and one dryer were in working order, all others were

there is a self serve laundry room which is super convenient

laundry facilities was nice and affordable

free use of laundry machines, available 24 hours.

the gym and pool were great and i loved that they had guest laundry services on the 3rd floor

of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences

they had a ice machine and a coin laundry on our room floor

hotel cleanness near metro (6 min walk) laundry room near starbucks and pa supermarket

swimming pool was and gym service extremely good

room service was only available for dinner, and the restaurant that offered it was somewhat

laundry stuffy- only 2 washing machines and 1 drier working

the gym was very good, and the pool looked very nice although other people were using it

and new had a bar in the lobby

loved the pool and the large shower and comfortable king size bed.

mostly the pool

small kitchen in the room has everything

breakfast is as expected (nice), location is somewhat distant from the nearest train station

reception area and very kind staff, the room with a modern style and fully equipped kitchen

love the kitchen appliances it was beautiful l like the hot buffet style breakfast it was great

breakfast would be depleted at least a hour before the end

and they had a laundry mat

facilities were great from the gym, pool and laundry

dirty, gym was closed, the breakfast poor and breakfast room terrible

has a pool which the kids are excited about

location, room and the grandkids loved the pool.ud83dude00

offer guest laundry, which is nice

staff very friendly and helpful. laundry self service. location. value for money. breakfast.

is no hot water for the rooms, laundry issues was causing the hot water shut off

not sure the laundry soap being used to wash the linens but i got a rash all over my skin

easy and touchless check in and checkout. nice and clean rooms. great continental breakfast.

laundry inside the hotel common area

have liked a breakfast included, but there were breakfast spots nearby

very good location, very nice staff, free parking, free wi-fi. the room was huge and very clean

was no breakfast because of covid-19, but the staff provides us with a coffee for the us and hot chocolate

big space for parking and the room was big

easy parking and nice to have laundry facilities and filtered water

i particularly appreciated the complimentary parking and the exceptionally friendly and helpful staff, especially

could do with a cosier bar area.

there is a water dispenser in the hall and a small gym

good parking, easy to locate. good quality

we also did our laundry here - and the use of the laundry room was complimentary (including the detergent, etc

self service laundry is available at no extra cost

free laundry facilities too

another bonus was the laundry facility, that could be used for free

there was a laundry machine and dryer in the basement available to use

coin operated guest laundry a real bonus

didn t work, we mentioned it the first night and the next morning to the cleaning staff, and the fireplace was

pool. the room was great.

was great and nice view on the river staff helpfull and customer satisfaction oriented parking & wifi very quiet

our room is not carpeted, it s easy to clean if your pet makes a mess

you like you re from another planet, then you have to bring down to the reception your bag of laundry as it

convenient location and price. wifi really good for work

excellent wifi, tv, coffee machine

room service is 10/10, they provided us everything we asked for

the room was very clean, though the complimentary breakfast had limited options, everything was fresh and

ritz carlton montreal exceeded our expectations on every aspect: personal service,accommodations,pool,spa,and

the spa is amazing and the staff is very nice and helpful

heated toilets, room service, bath products

food on the room service was over priced for the quality of it, but the presentation was great

great to have a nice pool too since it was so hot when we were in town

the bathroom and kitchenette were spacious and while we didn't need the laundry facilities it was great to have

was suitable for my needs - walking distance to st catherines st & downtown area - coin-operated laundry facilities

laundry facilities on site

i also had to do the laundry while staying in this hotel, for which i had to go to another building

restaurant, coin laundry on-site

laundry = they had laundry facilities, and supplied the soap and dryer sheets

the laundry requires an app, and the app requires a minimum of $10

laundry costs $4

need to get rid of using the coinamatic app for laundry

check in the staff did not care to explain the laundry facilities ( where and cost )or shower facilities

facilities were excellent and they offered a laundry service that was great for us

good wifi

wifi access was sufficient and bathroom amenities adequate but not fancy

the wifi speed was high

our room was perfect for us and the kids with bunk beds, which they loved, as well as high ceiling, heat pump

he was not pleasant when i asked for help with the wifi and hardly smiled at all

the amazing part is they have kitchen inside the room with all the kitchen stuff, they even have a big fridge

everything was clean, there s a water slide at the pool, breakfast was good

the breakfast is pretty good too, we didn t spend much money on food during the period

lots and lots of families/kids at breakfast .but they all seemed to enjoy their stay.

friendly staff, nice room, excellent restaurant, very nice gym with fittness equipment from

everyone smiles and is so helpful i cannot forget the room service either

gym not functional

room great location great no swimming pool

room service and staff

nice pool area and good laundry facilities

beds, and big bathrooms, self laundry available and the restaurant serves good food and is reasonably

and there was a guest laundry

great stay. clean. very pleasant and helpful staff. laundry facilties.

laundry facilities

no toothbrush in the room, no room cleaning so don't recommend staying for more then 1 night, no laundry room

laundry clothes return to customer a bit hit or miss at times.

t maybe that is more of a four star thing), a luggage rack in the room, anything in the mini bar (we thought

no room service for simple things like towels/coffee refills etc.

the hotel is not the newest or best equipped ( although the gym has all you need to get the day started) but

there was shampoo in the bathroom but no little bar soaps to use for the sink

location, spacious room, cleanliness, breakfast

there is a good restaurant downstairs and a great bar next door

clean cultured and treat you with respect very good breakfast and nice staff highly

close to the underground city and many nice restaurants and bars

excellent service from the footman to the front receptionist to the room service

is beautiful, original wood paneled bar, lounge and dining room, but modern everywhere else

the view from the room. breakfast time very limited and i think no room service.

old mansion updated w clean modern look - great bar and restaurant , great staff

amazing bar and restaurant. great bathroom

outside swimming pool with lifeguard and big gym with numerous machines

central location - courteous staff especially the bar tender in the lobby

beds, nice swimming pool/jacuzzi/gym, complimentary bottled water was a nice touch

no ventilator in washroom pet charge was high and it was not mentioned at the time of purchase

wifi needs upgrade for a faster speed and availability

elevator was very slow and there was no elevator for the staff with the laundry carts, so it they were moving

changing break fast menue adding roster to the room adding laundry room

we were there with 3 kids , we were wearing masks and could still smell this

a nice little suite lots of room quiet spot clean room friendly service great breakfast

me this hotel is not a family based hotel , i stayed with my two kids and because there is a bars all accrosss

and having self service laundry facilities staff are very helpful and friendly (especially the housekeeping and

they do a very good breakfast buffet and have a guest laundry

another bad experience was the laundry service

the beds were comfortable, room was clean, laundry facilities were good, breakfast was good.

great laundry services and nice compact gym

the laundry machine can be added more.

also have self operated laundry machines

laundry machine was excellent service as well as we enjoyed the kiosk and restaurant services

there was no microwave in the room, the ac was slow and made nights uncomfortably hot, and the laundry area

no late night room service

wish there was on site laundry service

could have picked up the laundry in the room instead of having guests haul laundry to reception.

exaggerated costs for laundry, minibar and food

room was spacious, clean and quite, the mini bar was empty, i was informed later that it was part of the covid

clean, restaurant, bar on premises. staff friendly and welcoming.

bathroom that never properly drained to housekeeping services that never appeared to doing my own laundry, there

also we hire laundry services, very slow service and they return it dirty

the laundry is too small

do be careful when have kids as they have refreshments and snacks in room which are not free

the pool and gym were great additional benefits as well

modern, clean, had everything that i needed. great bar and restaurant as well

the wifi did not work

bad communication, bad room service and not cooperative

restaurant provided a good option for breakfast, and even lunch and room service were reasonable, particularly

helpful staff confortable quiet room gym small but with enough equipments good wifi tasty breakfast value for

no laundry service available, we had to walk to a laundromat 10 mins away in a not nice area

one thing that really annoyed was laundry noisy

laundry service

the hospitality sector at the moment but this is not an excuse to not provide basic services - no laundry services

nice outdoor pool (like a hot tub in winter)

my kids really enjoyed the pool

location is pretty good. room service is awesome

spa was closed, we had called to ask about hours of operation and they never told us it was out if

facilities at hotel (pool and gym) were open with limited capacities

clean and renovated hotel. good pool, hot tub and sauna. the hotel is pet friendly.

needed to do our laundry especially since one of our luggage was lost

breakfast was lackluster

great pool, good variety at breakfast and an overall clean, modern and spacious accommodations.

when i went through the trouble of moving rooms, the smart tv wasn't even hooked up to wifi and there was so

enjoyed the pool, gym and free breakfast

great breakfasts, vry courteous staff, laundry room excellent

the washing machines in the laundry

good size room, helpful staff, great facilities - pool, laundry, breakfast buffet

terrace, swimming pool and the laundry on the top is just a bonus for any type of trip

nice facilities, pool, laundry

the hotel hard a laundry..i was able too doo all my laundry here

the one washer/dryer in the whole building were broken during our entire stay, so we couldn't do laundry as

had to ask for wash cloths. told that their laundry staff was short.

the wifi was weak, and broken laundry for a week

laundry room available

laundry was a good facility

location, laundry, breakfast, staff friendliness and well informed

clean and has everything we needed for a comfortable stay (gym, laundry, entrainment games in the lobby, free

breakfast, laundry option, location downtown, sports facility

helpful staff, very clean, great included breakfast, reasonably priced laundry facilities/lots of machines,