laundry room available

the hotel hard a laundry..i was able too doo all my laundry here

laundry service is fast and good value for money with the item expertly cleaned

the wifi was weak, and broken laundry for a week

hotel was thoughtfully designed for guest comfort and facilities, guest laundry, superb pool area and patio,

laundry

plus a swimming pool and laundry facilities on the penthouse floor

good size room, helpful staff, great facilities - pool, laundry, breakfast buffet

terrace, swimming pool and the laundry on the top is just a bonus for any type of trip

we were also glad to find the small laundry room (2 washers, 2 dryers that use coins: plan ahead

clean and has everything we needed for a comfortable stay (gym, laundry, entrainment games in the lobby, free

location, laundry, breakfast, staff friendliness and well informed

breakfast, laundry option, location downtown, sports facility

helpful staff, very clean, great included breakfast, reasonably priced laundry facilities/lots of machines,

laundry was a good facility

the bedding does not smell like fresh laundry scent and the body soap and shampoo smell strong

no room service on sundays

great location close to everything. staff is super nice and friendly. pet friendly.

welcoming staff, great location, clean rooms, and they re very pet friendly.

went in, but the neighbourhood was a bit seedy, there were quite a few panhandlers and squeegee kids around the

i think of the chemical using in laundry

amenities (jacuzzi, gym, suana). location to downtown and train. clean, simple room.

good size room and bathroom. swimming pool, hot tub and gym.

the gym had a variety of equipment

the gym and swimming pool are a bit old

nice staff except for one person who seemed annoyed when i called for a room service that was only available as

room service took a long while to get (just ordered 2

super hot water and water pressure (sadly not a given anymore) a super comfy bed and an indoor bar to get your

great coffee bar and lounge area (for working)

clean, amenities like the gym, pool, sauna were great

one time we asked about laundry and when we checked how much it would cost, the staff told us not to worry

alas, i spilled on a shirt, so laundry service would have been helpful, but that is not available here

laundry service

they even did my laundry for a small

useful information on the best ways to travel to places, grocery stores and where to get laundry

it's close to most tourists attraction places, very clean, staff are cool and they also offer laundry services

the laundry was a nice bonus too

there are laundry facilities but on the day i wanted to use them we were not allowed access as the staff had

staff was friend and helpful especially when we need change for laundry

in short, if all employees are off work, you cannot use kitchen(and fridge), laundry, etc

helpful staff confortable quiet room gym small but with enough equipments good wifi tasty breakfast value for

very nice hotel. very welcoming. great bar and bartenders. perfect wedding anniversary weekend.

bad communication, bad room service and not cooperative

the main lobby bar was a great place to decompress after a day spent at the canadian grand prix

that said, the room service team were exceptional in their execution to fulfill our needs for dishes, extra

the bar was pretty expensive. 2 drinks cost us $37 (before tip).

and bar

a special mention to the women who was at the bar during the sunday night was really helpful

slow room service. we waited about an hour to get food by the poolside.

room service was prompt and very good

no toothbrush in the room, no room cleaning so don't recommend staying for more then 1 night, no laundry room

laundry clothes return to customer a bit hit or miss at times.

did not get room service because of covid which is understandable but it would be nice to not bring our gatbage

quiet good wifi

no room service. it was a bit noisy

facilities were excellent and they offered a laundry service that was great for us

the wifi speed is a bit slow.

with kids), but that seems like the normal way to do it in quebec

our room was perfect for us and the kids with bunk beds, which they loved, as well as high ceiling, heat pump

wifi wasn't that great.

there are self service for laundry, which is very helpful for a long stay

laundry facilities

nice pool area and good laundry facilities

the laundry facilitiy was also a nice amenity

beds, and big bathrooms, self laundry available and the restaurant serves good food and is reasonably

felt like i was in france and everything was just over priced and no pool i had 2 kids and they couldn t do

outside terrace is a bit close to a busy main road and i was surprised about the limited spa facilities

wish there was a pool and an airport shuttle

wish the lobby and bar had more character. you cannot put anything in the mini frig.

the gym is so poor

great staff. solid breakfast. very nice to have self-laundry facilities on site.

self service laundry 5

great room facilities and access to laundry

guest laundry came in handy

they do a very good breakfast buffet and have a guest laundry

plastic, paper, composting vegetables separate from fish; toilet that conserves water; different laundry settings

*drool* laundry machines

full kitchen and laundry were excellent amenities

absolutely love the concept of the design - apartment style with full kitchen and laundry facilities

full kitchen and laundry were excellent amenities

the hospitality sector at the moment but this is not an excuse to not provide basic services - no laundry services

one thing that really annoyed was laundry noisy

no laundry service available, we had to walk to a laundromat 10 mins away in a not nice area

laundry service

when kids are there , it is even smaller- so that s an issue

the resto was wonderful and room service

light dimmers and free wifi

were very happy about the good service and for the full equipped kitchen in the room

hotel room but also has small kitchen which is a plus

the bed was very comfortable and the kitchen had a full oven, microwave and fridge

basic standard, no bar, no gym, no laundry service

breakfast

i would have thought, a kitchen being run by culinary students means practicing different recipes = different

wifi was excellent

wifi is a bit tricky but we sorted it out with the help of the front desk

were not very friendly and i was shocked to find out the laundry service doesn't run on weekends

room service was not done during our stay.

we were able to do it all with young kids in tow

location, location, location - the pool, the room (1bd rm king suite)

managers and other staff that was working was really nice and the hotel was really beautiful the kids love the

was amazing from the luxury of the room and majestic show and deep soaking tub to the fantastic room service,

when your paying that kind of money the bar fridge should be no charge

showers and toilets and bedding pool bathroom beautiful lobby

we especially enjoyed the pool which was clean and comfortable

it s too bad the pool was still closed because of covid regulations :(

common spaces were fun and cozy, also near bar to grab a few drinks while the family played chess

staff was extremely friendly and forthcoming. nice and clean. breakfast was very good.

it was asian and delicious but the kids couldn t eat anything

i wanted to see more local people in the bar having fun, instead of having to go out and find a bar in the cold

bar and restaurant were closed (i think) at 10:30 when we just wanted to come back to hotel for a

rooftop pool and patio were fantastic, excellent workout facilities, on-site laundry was very useful

laundry, gym, heated pool

falcilities - especially swimming pool, gym room, laundry room

also appreciated the on site laundry facility and indoor pool

everything. spacious rooms, comfy bed. self serve laundry. perfect location

the manager did my laundry as a courtesy. he went above and beyond for me.

daily room service staff at the reception desk excellent location

room service old furnitures and amenities no breakfast and kitchen options unsatisfactory and poor

room service

continental breakfast was just enough to satisfy my hunger early in the days

breakfast was 2 delicious croissants that are seated outside your door each morning

breakfast could be better. all bakery items offered looked burned or over cooked.

clean cultured and treat you with respect very good breakfast and nice staff highly

there was shampoo in the bathroom but no little bar soaps to use for the sink

location from train station, also they have a laundry facility

very helpful staff i liked that you have guest laundry facility i liked your gym facility

no hand cream laundry machines defected rude staff in case you don't know french

we could hear the laundry machine going. every day! through all spinning cycles.

they have a fantastic gym and a laundry that guests can operate independently so it's great for longer stays

room service food disappointing- waste of money:,mushroom soup half cold half heated; beet salad

the service was top notch, whether at the front desk or room service or the valet

amazing bar and restaurant. great bathroom

spa was a little expensive for the services i received

the room was wonderful, the gym was modern and well equipped and we really enjoyed the on-site bar

only one, ver busy elevator, also used by hotel staff for the laundry

to compensate for it, they offered free laundry, which was fine

coffee machine in the room rooms renovated laundry washing by load is good

a bit of noise from the people in the street. no laundry.

associates were friendly and helpful - complementary coffee pods were amazing and kids enjoyed the choice of

having to pay extra for wifi

great food options to experience facilities are great if you enjoy rigiment of hottub pool gym sauna i would

breakfast was varied, quality and quantity was excellent

had an amazing experience starting with our early check in

staff had plenty of christmas perks for kids

room service was not that good

loved that it was pet friendly and had non carpeted flooring in the room

gym could be bigger. 4 pieces of equipment but otherwise good

wifi should be higher capacity and should be free.

pet friendly but guests leave their pets for hours (we had to deal with a barking dog until 2am)

bed were just too small for two power outlet didn't work room servicing was late in the day no laundry

there's no laundry room

you can leave your lugage for free and you even have access to a small gym room

it would have a kitchen for guests it might be a better kettle is mandatory in rooms during the cold weather

location, gym has all you need, great breakfast and views! also wifi is pretty reliable!

doors were dirty wifi directions on phone were incorrect and outdated

wifi plus no parking

of the storm, the wifi was slow

website said parking and wifi, neither of those was true.

were pleasant and helpful there was an elevator ensuite was clean and appeared refurbished wifi

accessible location, free laundry, you can cook and they have lounge if you want to place to

laundry facilities on site room was well insulated staff met every request very good size room

place living room to do puzzles good customer service elevator free laundry center

excellent location had many amenities such as laundry and luggage storage.

complimentary laundry facilities very helpful

laundry on site for $2/load

- super tea 24 hour--- super super location-perfect staff--- everyone was absolutely lovely laundry facility--

reception should introduce clients to the laundry and gym services

there was laundry available

got upgraded ( 2 queen & extra sitting room) - breakfast was plenty - eggs in little fridges- laundry access -

complimentary guest laundry which we appreciated

i used the laundry facility just off the lobby to do a load of laundry - the washer-dryer was in a locked room

breakfast was wonderful and we were able to do laundry for free

not better facility for laundry

friendly and helpful staff. good breakfast. laundry machine.

laundry room was good

good location. had laundry room

no laundry service, no hospitality management - maids begin knocking on doors early morning to see if

i also liked the value for money and the laundry room service

beds not changed sheets and shower curtain smelled like dirty wet laundry that wasn t dryer after

great location, beautiful suites, nice bar area, amazing front desk staff.

roof top pool, roof top bar, enormous room, very comfortable beds

and large walk in shower - very large and comfortable bed - clean wellness facilities - fantastic room service

modern design, lovely small pool not a diving deep swimmimg pool but very serene, spa like

the pool wasn t available

debris, we are right by stairwell so we could hear people walking up and down then slam door, the laundry room

oted as first floor) and when i requested a room change as the basement looked chaotic -laundry was being loaded

room had no desk for working. no laundry service.

wifi was strong

wifi was fast, there were plenty of options in the grab and go breakfast and they had a lovely

staff is very friendly. location is perfect. good gym.

facilities at hotel (pool and gym) were open with limited capacities

room service 10/10

great location and room service. spacious bathroom

the bed was super comfy. the bar was really nice.

room is big and clean, breakfast is good

how simple it was, the pancakes and croissants were undercooked and people are travelling with kids for competitions

i didn t end up going to breakfast

druggys yelling not a safe environment for night adventures or to walk around with kids

stay was horrible, kids screaming, the receptionist doesnt seems to care about concerns, etc

staff is good but no gym and no breakfast ::

it was relatively quiet (no street noise, but could hear kids running in the hallway)

i waited from 1042 till 1115pm to get sheets, pillows, and a blanket to put my kids to sleep

we even asked them that we don t want room service but still we realized they came in thr

the night reception was kind, a good working wifi

no laundry provided.

when people check in, they should be told there is a laundry service, a pool table, ice machine

maid service great got laundry done

great that we could do our laundry here as well, for free

cheap laundry service

can clearly hear doors slam and you will cringe from constantly hearing the squeaky wheels of a laundry cart

good laundry facility

it was taken care of right away would have liked breakfast included with the room at every price

did not appreciate the bed bugs in the rooms and the wifi and the general quality of rooms.

enjoyed the breakfast bar, the pool and gym

changing break fast menue adding roster to the room adding laundry room

elevator was very slow and there was no elevator for the staff with the laundry carts, so it they were moving

location free breakfast early check in

clean and tidy room, wifi was good, nice area of downtown montreal

breakfast was great

could have picked up the laundry in the room instead of having guests haul laundry to reception.

exaggerated costs for laundry, minibar and food

wish there was on site laundry service

a free breakfast!

staff we're very friendly, and were very accommodating with us and our pet

staff repeatedly left their cart outside my room, along with dirty dishes (not mine) and bags of laundry they

laundry quality

the hallways inside hotel were a bit aged and both room service trays and bags of room laundry from house

i think the pool might be a bit small for the number of people staying

my kids always love the pool. also can’t beat the location when travelling by train.

the laundry is too small

bathroom that never properly drained to housekeeping services that never appeared to doing my own laundry, there

also we hire laundry services, very slow service and they return it dirty

great amenities, excellent staff, room was lovely, room service was fantastic. 5 stars.

pool was great- more of an adult relaxed spa vibe rather than a bunch of kids like other hotel pools

free wifi should not even be mentiond as an extra in this day

the wifi was down due to storm

room service food was good and came in good time

the gym was fantastic, big and spacious and had a

the gym is very big and has a lot of machinery

nice hotel with all facilities, more than enough free laundry

com said it has 'laundry(paid)' , but it is a paid laundry service which takes 24 hours, not a paid laundry

lobby was full of huge buckets of bedding heading to laundry

elevator wasn't working. toiletries not provided. not laundry bag. not worth the price i paid!

only 2 critiques would be that the hotel should seriously think about having an on property laundry room for

you like you re from another planet, then you have to bring down to the reception your bag of laundry as it

lovely breakfast, quiet comfortable room. friendly helpful staff

she got plenty of pets from the staff

and commercial areas; available and engaging staff, happy to accommodate a generous request for late check out

up for in friendliness, cheerful and extremely accommodating service, comfortable beds, good free wifi, and

room view was disappointing, no privacy, while the laundry service was closed during two subsequent federal

even though my kids didn't eat very much, we spent over $100 on breakfast

when we booked, we stated our kids were aged 16 and 12

get room service after 8:30pm

location was good. liked that we could bring our pet. nice everything open on holiday

to use staff elevator but that one doesn't go to the parking and it had in it dirty dishes and laundry for the

it'd also be great if it was clarified upfront that some hotel services (like laundry) are not available on

we were allocated room 4th floor, next to laundry chute overlooking yard which housed rubbish bins

the bike in the gym didn't work, and the price for

no room service and housekeeping only came by twice

advised re washing facilities for laundry but unable to buy detergent on site for one wash of clothes maybe an

i used the laundry room (coin laundry) on the first floor two times

of restaurants close by the continental breakfast was better than most i ve come across coin laundry

there was also a laundry room if you needed to wash and dry

room had a kitchenette and the hotel had laundry which is great for those travelling for a few weeks

also have self operated laundry machines

the laundry machine can be added more.

laundry machine was excellent service as well as we enjoyed the kiosk and restaurant services

there was no microwave in the room, the ac was slow and made nights uncomfortably hot, and the laundry area

pool, hot tub, and sauna were fantastic both for kids and adults

plus i was pleased with a laundry room downstairs in the basement level floor

personnel, room breakfast laundry facility

they charge me for laundry in us dollars, but give me canadian dollars

a very reasonably priced guest laundry hidden away in the bottom level of the old building

was clean and had supplies coffee and breakfast were good, rooms soundproof, laundry convenient, freudy was very

we wanted to do, the hotel is neat, and the room was perfect for the two of us and our two kids 10 & 11

we wanted to do, the hotel is neat, and the room was perfect for the two of us and our two kids 10 & 11

there was a kids daycare on the floor above that was very noisy all day when we were trying to take a break

the breakfast was just enough to start us on our day of exploring in montreal

room service would have been a nice addition

we double checked our bill on the way out and found some laundry accounts which were not ours, included - the

towels smelled like they are washed with the kitchen laundry- also they were thin and we were given just 2 sets

charming hotel, excellent valet parking, good gym, fabulous staff

the hotel gym was also fairly well-stocked for a hotel gym and reasonably well-maintained

wifi not up to expected standard for central city hotel

need to get rid of using the coinamatic app for laundry

very friendly staff. good, clean rooms. free laundry. good price.

laundry costs $4

basic accommodation, but very good value for money, very comfortable bed, nice to have laundry facilities and

i was sent by staff all over the building to look in different laundry rooms for one

areas are not finished: the laundry room that i d really appreciate wasn t there yet and around the hotel

it was also great to have an accessible self-serve, well equipped laundry

i was also the only person i could see using the gym towels that are stacked in the laundry room on each floor

new place for me, room good, nice people at the bar downstairs, really liked the big gym and swimming pool

great staff , great pool and leisure facilities, nice room , good bar , ok ok restaurant area

towels and toiletries are sparse and the burden is on the guest to ask for more or put out a laundry bag to

the only thing i could say is that the gym is tiny - jus one running machine and one cross trainer and some

the staff and property and location were superior. also, they are very pet friendly.

gym is functional but very tiny, fits two people max.

was $35/day, $500 pet deposit fee when we arrived (refunded, but still do a prior auth on your credit card

the apartment-style rooms, complete with kitchen and laundry, are excellent for low-maintenance, light travelers

extra shout out to jamie, the night manager, who saved us when the door to our laundry room locked and we couldn

tvs, tons of storage space (great for two people who love to unpack), a huge shower and bathroom, laundry, and

small thing- i would recommend putting the laundry soap near the washing machine

loved the room, spacious, full kitchen and laundry

evening room service would have been a nice option

perfect clean quiet, great location, bar and restaurant are excellent

room faced onto the street which made for night noise given a bar across the street

is very accommodating, allowed for early check in

breakfast was v poor and no room service in the evening