an outside service for laundry and no money retention in check-in

cleanliness. the pool, sauna and gym were opened this time. we love it

the pet fee is also quite expensive for what is offered

very helpful staff, comfortable room and easy parking.

the parking lot was very icy.

mostly pool for kids, they enjoyed it

it was very clean and friendly . we enjoyed our stay here free parking and wifi

breakfast was good with amazing staff. the pool with warm water. great for the kids.

wifi was poor booking

pool was great for the kids!

such as the guest laundry room and gym are fantastic

room due to laundry machines running

i liked the convenience of having the laundry facilities so close to my room

everything is fine and nice. staffs are kind and have self laundry room. breakfast was fine.

have laundry machine parking free, breakfast offer very much earlier likes 6:00am very close to airport,

needed to do our laundry especially since one of our luggage was lost

wifi was a bit weak beyond the first two floors.

everything was upon expectation except wifi speed.

enjoyed the pool, gym and free breakfast

wifi was atrocious.

they did the laundry on the clothsline every day

pet friendly includes cats

wifi signal wasn't strong enough to cover the entire room

room is nicely laid out with a small kitchen, nice sink, microwave, fridge, and even dishes and utensils

are different rooms and they let us choose our favourite :) the room was comfy and clean, and parking spot right

however parking spaces were way too close

shuttle to airport runs randomly not every 30 minutes at least

said on line that there was airport shuttle and it was not available. had to take a taxi.

was no butter for the toast and only whole grain cheerios for cereal which wasn't great for the kids

the room is very clean. breakfast was good and kids love the food

the manager could not have been more helpful in making sure i had everything and taking care of laundry etc

free parking

free wifi

the room didn't have bedbugs, it had a tv and mini fridge, and there was free wifi.

there was a small outdoor pool with a diving board and mini waterslide

laundry machine is not in service

received a bag breakfast which included orange juice, yogurt, muffin, cheese, fruit and granola bar

wifi is super slow, even can t connect it

clean rooms. great staff. excellent breakfast.

space for family with kids and their breakfast is hearty, amenities were perfect for our family

the pool is very nice and in the gym there are laundry facilities

it had grocery stores shopping area all that walking distance the breakfast was fantastic the laundry room our

laundry machine stated that it takes coins but it wasn't working

the breakfast was very good, and the hotel offers great amenities, including space for games, a pool, and an

the pool was nice and the gym great

there are great amenities, i was able to do all my laundry here- which was great after spending a week in europe

floor in the pool area is dangerously slippery

pool, hot tub and slide

nice clean room with kitchenette. roomy bathroom clean and functional.

includes free breakfast, and has a nice indoor pool with a slide for kids

there was no laundry bag

location!! free on site laundry. good restaurant

i left behind a bag of dirty laundry in my room when i vacated it

spa experience was very basic at best. would not recommend the spa.

complementary buffet breakfast

s ants in the laundry places, the rooms are loud, you hear the highway all night

on-site laundry

we were also given a difficult time when asking for the key to do laundry

enjoyed the breakfast and the pickup from the airport and back to the airport the receptionist was very helpful

excellent breakfast

laundry sopeud83euddfc

there is a pool and small gym, and a client laundry room

the hilton had laundry facilities, a gorgeous rooftop pool and jacuzzi, well appointed gym, on site restaurant

no room service and kitchen closed but understandable because of covid restrictions

proximity to the airport. free shuttle service every 30 mins. excellent breakfast.

guest laundry is on the fifth floor

the food facilities inside were just a bar and no nearby restaurants were easy to

comfortable, clean, close to airport, 24hr airport shuttle

close to the airport, great pool for kids to unwind before or after a long journey

shuttle is not arranged or organized

would of been a lot better if there was a laundry room.

com shows this hotels pools hours open till 11pm but the sign on the pool was 10pm

parking free

room service: fast and delivered by a courteous worker

we didn t get to use the pool but the gym was ok

& included continental breakfast, had a laundry machine and dryer on site, staff was super pleasant and helpful

are good in size, nice cleaning and better facility at all, kids like breakfast and staff are kind of help

i really like the gym facilities

great breakfast. spacious clean room

breakfast was amazing, hot omelets with bacon and waffles

shuttle service, front desk, restaurant, laundry all very good.

easy to get to work , for my meeting , good breakfast , clean rooms , laundry , great stay

mostly to save $ on laundry, you are not helping the environment

no laundry

the proximity to the airport. very good shuttle service. clean room, and friendly personnel.

clean and organized well, parking and laundry and check in and out staff was really nice and

it had a few nice surprises like free laundry facility , the afternoon tea, gym etc

loved the free laundry!

one great bonus is that the laundry service is free for all guests

24/7 coffee station, laundry, excellent breakfast experience

kids banging doors till 2:30 am, and talking not quietly

convenient location, restaurant and bar on site, beds decently comfortable, great value.

gym not opening for long periods

there was no room to have breakfast since a large party reserved the breakfast area.

helpful staff and ample parking

pool was great

it has all the traveller's amenities, whether it be a competent shuttle service to the airport terminal to late

shuttle from trudeau airport, located relatively close to the airport, restaurant and bar on-site, server in

food was delicious, and the bar service was great

the bar and food

no face clothes or towels first thing in the morning and you have to wait till the laundry brings them to you

large room and laundry facilities location for airport is

the atm didn t work, the halls were loud, the laundry was unavailable for two days with loads and loads of

is good, there is a coin-operated laundry room and dryer it's far from anywhere except the airport

didn t accommodate me for the change to make the laundry at the hotel

service from airport kept us there for 40 minutes, no laundry facilities, and location requires a car if you

there was a laundry sign but laundry was broken

had to reenter password for wifi every 30minutes

also has breakfast for us

everyday we had to ask them for room service and clean towels, otherwise they wouldn t do it

hotel feels very new, modern and clean - friendly staff - great facilities (pool, gym, laundry room) -

is difficult to provide an objective judgement since, because of the covid pandemic, there was no room service

gym need some love and tlc and missing basic equipment

suite was very large and well appointed with a great kitchen and walk in bathroom

the food and gym room and and and was just super super super

laundry was 4$ per load which is nuts

my kids liked the swimming pool

pool isn't that nice no breakfast buffet

the pool and gym were nice and staff was very accommodating

ensuring my shuttle arrived on time and helping me get a great cup of coffee before i headed home

also advertised that there was a laundry room that the front desk said they did not have - the attitude of the

pool with slide for entertaining the kids

a lots of parking available

room service was available

wifi in room

we had to each time go to the laundry room to get towels

i asked for change for the laundry and was told by a lady in the front office that i should to go to the bank

the washing mechine at the laundry was not clean.

went to the bar and my husband and i had a total of 3 draft beer and with a 15% tip the bill was $55

you have kids - ignore this feedback

wifi was very slow and not very useful

location is very good quite free parking shower and wash room is clean

parking, amenities, shower!

plenty of parking

parking is optimal and for what you pay - you get a decent value on return

good size room and with good wifi

also were very pleased tbat the pool closes at 11pm gave us plenty of time to enjoy it even after the illumi

toilet was partially blocked. wifi erratic.

didn t have extras like mini bar fridge shower cap .. very minor

parking and lots of it although a bit far its close to a highway

close to shopping; good space (more like a serviced apartment) with a small kitchen and walk-in closet; all the

my kitchen had no appliances to cook or eat

the kitchen wasn't up to standard for me to use

there was kitchen in the room which includes microwave, stove and refrigerator.

but it had some problems in locking the door and there was an annoying noise coming from the kitchen (probably

hotel does not offer room service for dinner, and there is no laundry service on weekends, which was inconvenient

the laundry has only one wash machine and dryer.

free wifi, guest-laundry

hotel does not offer room service for dinner, and there is no laundry service on weekends, which was inconvenient

breakfast was nice but pricy. we ended up going to small family restaurants for 1/2 the price

could not find the laundry ud83dude43

a white shirt returned unclean from laundry (didnt have time to return it because of check out)

the bed was very comfy. the pool facility was extra good

staff, pool equipment

parking was a breeze as there were two parkings on either side of the building

spacious room, my kids enjoyed it a lot, breakfast was really amazing, lot of options

one small downside: there were few vegan options at breakfast.

needs more parking

spacious room, clean and beautiful. nice kitchen as well.

breakfast baked goods were a little dry.

breakfast was fresh and plentiful, staff was very pleasant and accommodating

wish that the lobby bar was open, but at least i asked before coming so i already knew that it was closed

nice local hotel, nicely decorated for christmas. spa lovely in winter. large rooms.

staff at kitchen to get the breakfast

4 people were talking makes it loud and you cannot enjoy a calm morning as if you re in a kitchen

like the wifi was not consistent

comfortable room and nice gym

the room service changed all our towels even though we hung them like it was instructed to do if we

the rooftop bar is exceptional never had a hotel like that

nice gym

laundry inside the hotel common area

could have had a better breakfast, ie.. hot eggs, sausage bacon or waffles

we enjoyed the breakfast area and the cleanliness

easy access/parking

not enough pillows, breakfast is so so

no laundry

we had to find a laundry mat in montreal to wash and dry all our clothes

wifi

the out door pool is the best!! also free parking i appreciate!

free parking, wifi, clean and modern hotel

free use of laundry machines, available 24 hours.

there is a self serve laundry room which is super convenient

the gym and pool were great and i loved that they had guest laundry services on the 3rd floor

out of the four stand up laundry washer/dryers, two washers and one dryer were in working order, all others were

there s a laundry too which is very helpful

of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences

they had a ice machine and a coin laundry on our room floor

hotel cleanness near metro (6 min walk) laundry room near starbucks and pa supermarket

of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences

no room service! a bit of miscommunication in the procedures

laundry stuffy- only 2 washing machines and 1 drier working

too close to the pool

the pool and sauna weren t clean

the gym was very good, and the pool looked very nice although other people were using it

the gym was great

had young minors ( kids )and waiting in lobby after hours of drive wasn t a great start to begin with

very clean and confortable. pool, sauna and well equipped gym. friendly staff.

small kitchen in the room has everything

pool was small and no hot tub

love the idea that the hotel had kitchen appliances l also like that the breakfast was included in the package

facilities were great from the gym, pool and laundry

and they had a laundry mat

location, room and the grandkids loved the pool.ud83dude00

clean, nice staff, pool

has a pool which the kids are excited about

easy parking and nice to have laundry facilities and filtered water

there is a water dispenser in the hall and a small gym

i particularly appreciated the complimentary parking and the exceptionally friendly and helpful staff, especially

easy parking and nice to have laundry facilities and filtered water

clean, free parking

offer guest laundry, which is nice

staff very friendly and helpful. laundry self service. location. value for money. breakfast.

is no hot water for the rooms, laundry issues was causing the hot water shut off

not sure the laundry soap being used to wash the linens but i got a rash all over my skin

parking & breakfast included ev chargers pets allowed

early check in was available, we drove from nova scotia 12 hours and were exhausted but great

were quite pleased with our one-night stay - it is a standard motel setup with parking in front of our door,

will wish they give more towel since they have a spa in the room

comfy bed and easy parking off the highway

size room, very clean and renovated with newer bathroom, parking in front of entrance to room, newer appliances

not enough parking spots and dark parking lot. water pressure was very low.

the breakfast is pretty good too, we didn t spend much money on food during the period

everything was clean, there s a water slide at the pool, breakfast was good

i had a hard time connecting to wifi and the front desk was not helpful at all

were not prepared to have lots of people for breakfast

coin operated guest laundry a real bonus

told that room service cleaning etc only every 3 days because of covid lack of hand towels , clean glasses

very poor wifi. breakfast a bit disappointing.

room was great and nice view on the river staff helpfull and customer satisfaction oriented parking & wifi very

we liked everything but the fact that there was no parking space

free laundry facilities too

the hotel has underground immaculate parking area and laundry facility on site at no extra charge

location is fantastic and the free laundry service is excellent .

another bonus was the laundry facility, that could be used for free

room was comfortable, plenty of room for luggage, free laundry facilities was a great bonus

you like you re from another planet, then you have to bring down to the reception your bag of laundry as it

up for in friendliness, cheerful and extremely accommodating service, comfortable beds, good free wifi, and

very kind at the check in, allowed us early check in and late check out. everything was great.

wifi connection was really bad

convenient location and price. wifi really good for work

restaurant, coin laundry on-site

laundry facilities on site

room was well equipped it had a laundry room in it which i didn't expect

offer a room with a laundry machine and kitchenette great for a long stay with kids

you have to pay full at entrance, the path from garage to elevator is shared with full laundry carts (that's

laundry = they had laundry facilities, and supplied the soap and dryer sheets

in addition, the laundry facilities were clean

clean shared bathroom, free laundry service, spacious room for one, security, helpful staff.

laundry costs $4

check in the staff did not care to explain the laundry facilities ( where and cost )or shower facilities

great to have a nice pool too since it was so hot when we were in town

- we had difficulties contacting room service - for some reason, 2 out of the 3 phones in the room were not

when your paying that kind of money the bar fridge should be no charge

pool area was too small. would like to have seen more outdoor area.

i also planned the rose petals, it was super cute

facilities were excellent and they offered a laundry service that was great for us

no problem with wifi

we stayed in the family room that had a good sized queen bed and a bunk bed for our 2 adult kids

wifi access was sufficient and bathroom amenities adequate but not fancy

the wifi speed is a bit slow.

more comfortable seating in living/lounge area. greater variety menu for room service.

gym is really small and lacking equipements for a 5 stars hotel,you can't get a good training in

wish the lobby and bar had more character. you cannot put anything in the mini frig.

pet friendly

day; the full selection was of tea was not replaced each day; was charged for 2 items from mini bar which were

changing break fast menue adding roster to the room adding laundry room

elevator was very slow and there was no elevator for the staff with the laundry carts, so it they were moving

no bath tub so a bit challenging with young kids

we were there with 3 kids , we were wearing masks and could still smell this

the gym is a tiny room with two treadmills

room service is very exceptional

excellent service from the footman to the front receptionist to the room service

if not, there is room service, though with only one chair this can be challenging

the room was wonderful, the gym was modern and well equipped and we really enjoyed the on-site bar

did not partake in the bar because the long was extremely long with people waiting from outside the hotel

breakfast standard continental but hood start to the day.

that there wasn't a restaurant or room service offered at the hotel.

close to the underground city and many nice restaurants and bars

there was shampoo in the bathroom but no little bar soaps to use for the sink

location, spacious room, cleanliness, breakfast

layout, and a lot of accessibility to different services like laundry and the pool opens at 8 am and closes

beds, and big bathrooms, self laundry available and the restaurant serves good food and is reasonably

great price with incredible location, clean room and comfy beds, great pool on the roof, laundry and a super

were exceedingly friendly and the overall facilities of the hotel such as the fitness center, laundry and pool

the laundry facilitiy was also a nice amenity

no toothbrush in the room, no room cleaning so don't recommend staying for more then 1 night, no laundry room

laundry clothes return to customer a bit hit or miss at times.

was very courteous and cooperative and facilities for early check in after a long haul flight

wifi, which was included

t maybe that is more of a four star thing), a luggage rack in the room, anything in the mini bar (we thought

the laundry machine can be added more.

also have self operated laundry machines

laundry machine was excellent service as well as we enjoyed the kiosk and restaurant services

there was no microwave in the room, the ac was slow and made nights uncomfortably hot, and the laundry area

wifi was strong though and staff was very helpful

also, food at the restaurant and room service was

in room service menu limited but food and service excellent

pet cleaning fee

the hotel had it all, pool, gym, restaurants, bar, etc

room service was prompt and very good

wish there was on site laundry service

could have picked up the laundry in the room instead of having guests haul laundry to reception.

exaggerated costs for laundry, minibar and food

it s supposed to be a pet friendly hotel but everyone here seemed like they didn t want us because of my

restaurant / bar could be open throughout the day for refreshments & an in room service menu

self service laundry 5

guest laundry came in handy

great laundry services and nice compact gym

they do a very good breakfast buffet and have a guest laundry

great staff. solid breakfast. very nice to have self-laundry facilities on site.

bathroom that never properly drained to housekeeping services that never appeared to doing my own laundry, there

also we hire laundry services, very slow service and they return it dirty

the laundry is too small

pool was great- more of an adult relaxed spa vibe rather than a bunch of kids like other hotel pools

who helped us find what we needed in montreal, and ekaterina at the front desk and jane in the bar who were