location!! free on site laundry. good restaurant

i left behind a bag of dirty laundry in my room when i vacated it

there was no laundry bag

within the airport terminal, super convenient and the pool area is a huge bonus

they honoured my early check in and waived it because of my bonvoy loyalty

guest laundry is on the fifth floor

using another hotel's shuttle, therefore having to cross the busy streets, with luggage and kids

our kids were staying in this room and we told them it was extremely unsafe

the pool was great! the room was cute and functional

a pool and a gym! excellent bedroom for a reasonable rate at the airport.

laundry sopeud83euddfc

there is a pool and small gym, and a client laundry room

the hilton had laundry facilities, a gorgeous rooftop pool and jacuzzi, well appointed gym, on site restaurant

the bar could have opened sooner, like noon.

breakfast was great - lots of choices

& included continental breakfast, had a laundry machine and dryer on site, staff was super pleasant and helpful

kids were running around in the hallway and knocking at doors around 9h30 pm

lots of young families (if boisterous kids would upset your meal

hotel for a quick stay, shuttle service and free parking a great bonus

the bed was super comfy, wifi was strong

on-site laundry

we were also given a difficult time when asking for the key to do laundry

s ants in the laundry places, the rooms are loud, you hear the highway all night

if it had a pool for kids, that would be awesome!

i did not have a chance to explore hotel facilities and try breakfast; the hotel prepare easy breakfast to go

no laundry

easy to get to work , for my meeting , good breakfast , clean rooms , laundry , great stay

mostly to save $ on laundry, you are not helping the environment

shuttle service, front desk, restaurant, laundry all very good.

if you have kids with you, bring some food or snacks as there is nothing with in walking distance

would of been a lot better if there was a laundry room.

com shows this hotels pools hours open till 11pm but the sign on the pool was 10pm

room service staff were friendly and clean the room really good.

breakfast not included, wifi was slow and unreliable, staff could be friendlier.

free parking.

there are great amenities, i was able to do all my laundry here- which was great after spending a week in europe

pool, hot tub and slide

more options for breakfast

floor in the pool area is dangerously slippery

includes free breakfast, and has a nice indoor pool with a slide for kids

laundry machine is not in service

room was perfect for us and for doing business location good as well pool and gym were lovely

room was perfect for us and for doing business location good as well pool and gym were lovely

was travelling with my dog and i wish the rooms which are pet friendly were located on the first floor and not

breakfast - every day they have something new as a main course + waffles

laundry machine stated that it takes coins but it wasn't working

it had grocery stores shopping area all that walking distance the breakfast was fantastic the laundry room our

the pool is very nice and in the gym there are laundry facilities

the room was perfect for us - a fully functioning kitchen, living room area and a bed were what we wanted to

clean , modern, new technology savvy and pet friendly

one great bonus is that the laundry service is free for all guests

24/7 coffee station, laundry, excellent breakfast experience

it had a few nice surprises like free laundry facility , the afternoon tea, gym etc

loved the free laundry!

clean and organized well, parking and laundry and check in and out staff was really nice and

we did not have any breakfast during our stay

no parking lot with roof....

parking is easy

the size of the room was impressive. nice little bar is on site.

easy and plentiful parking

they also let me hang out in the waiting area until the shuttle service began for the airport and asked if i

convenient location, friendly staff. nice modern rooms. 24 hour airport shuttle was great.

it has all the traveller's amenities, whether it be a competent shuttle service to the airport terminal to late

amenities, whether it be a competent shuttle service to the airport terminal to late evening room service

food was delicious, and the bar service was great

the atm didn t work, the halls were loud, the laundry was unavailable for two days with loads and loads of

large room and laundry facilities location for airport is

no face clothes or towels first thing in the morning and you have to wait till the laundry brings them to you

i asked if i can do laundry, and willing to pay but they said i am not allowed

didn t accommodate me for the change to make the laundry at the hotel

there was a laundry sign but laundry was broken

service from airport kept us there for 40 minutes, no laundry facilities, and location requires a car if you

room service was so so

the rooms had a small desk, mini fridge, and wifi

the bar was closed

also advertised that there was a laundry room that the front desk said they did not have - the attitude of the

it would have been better if there is a shuttle

the slide the kids loved and the room was super clean and

pool was big and slide popular with kids

a rickety metal single lane spiral staircase to the gym

hotel feels very new, modern and clean - friendly staff - great facilities (pool, gym, laundry room) -

the location helped with our proximity to the airport and the bus shuttle was promptly operated

hotel feels very new, modern and clean - friendly staff - great facilities (pool, gym, laundry room) -

is 3-4 miles from airport and understandably a bit slow with their shuttle service

shuttle service from the airport was easy to arrange, and fast

laundry was 4$ per load which is nuts

swimming pool area smelly

the customer experience (check in/out, cleanliness, airport shuttle) met my expectations

told me what to do and fixed the issue right away, everything else went pretty smooth with the shuttle and timing

restaurant and swimming pool

the washing mechine at the laundry was not clean.

we had to each time go to the laundry room to get towels

i asked for change for the laundry and was told by a lady in the front office that i should to go to the bank

the pool area was beautiful

this to anyone who wants a clean, dog-friendly place to stay near the airport with free airport shuttle service

they forgot the kids’ desserts and didn’t do anything about it

however parking spaces were way too close

the staff, price point was good , great room and very good breakfast

peter adjusted our booking to accommodate our time

was no butter for the toast and only whole grain cheerios for cereal which wasn't great for the kids

to complain about the pillows were a little hard and lumpy, kind of like sleeping on a bag of laundry but we

room due to laundry machines running

everything is fine and nice. staffs are kind and have self laundry room. breakfast was fine.

laundry matt was not working

it was great having laundry facilities on site

the microwave and coffee machine were a nice bonus airport shuttle service was punctual, professional and

pool,free parking,nice view from room 1011,close to restaurants,mall.

is not the most recent hotel, however clean with parking and near everything in the west island of montreal

location , bar , staff and gym

love the place, a pool for relaxation, the breakfast was superb

that the room was really very spacious with a mini kitchen and a walk-in closet

the rooms were large, lots of space, closets, and a full kitchen, staff is nice .

close to shopping; good space (more like a serviced apartment) with a small kitchen and walk-in closet; all the

my kitchen had no appliances to cook or eat

we found some piece of hair in the bed and there was no pillow cover, kitchen old and dated (we did not use it

we had to find a laundry mat in montreal to wash and dry all our clothes

no laundry

i would highly recommend they keep the pool open later than 8 o clock as it is very hot here in july

night the bar staff went well beyond service when it came to friendliness and the making of delicious drinks

the indoor pool hasn't been accessible during multiple visits.

there s a laundry too which is very helpful

laundry facilities was nice and affordable

free use of laundry machines, available 24 hours.

out of the four stand up laundry washer/dryers, two washers and one dryer were in working order, all others were

the gym and pool were great and i loved that they had guest laundry services on the 3rd floor

hotel cleanness near metro (6 min walk) laundry room near starbucks and pa supermarket

they had a ice machine and a coin laundry on our room floor

of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences

swimming pool was and gym service extremely good

very friendly staff, nice pool, adequate gym, and comfortable room

laundry stuffy- only 2 washing machines and 1 drier working

breakfast at the bar felt short staff

the gym was great

i enjoyed the hotel amenities especially the gym.

loved the pool and the large shower and comfortable king size bed.

had young minors ( kids )and waiting in lobby after hours of drive wasn t a great start to begin with

pool was small and no hot tub

love the kitchen appliances it was beautiful l like the hot buffet style breakfast it was great

the pool is small and gets quickly crowded rooms need more dusting/

the breakfast was nice and simple

facilities were great from the gym, pool and laundry

and they had a laundry mat

location, room and the grandkids loved the pool.ud83dude00

with an entire hockey team with parents drinking in the hallway until well after midnight and kids playing indoor

gym was very small and dingy looking

wifi was very slow and not very useful

a nice place to stay was pretty quiet and lots of parking spaces

parking, amenities, shower!

nothing at all it is a dump tear it down and put something else like a parking lot

location is very good quite free parking shower and wash room is clean

not sure the laundry soap being used to wash the linens but i got a rash all over my skin

offer guest laundry, which is nice

is no hot water for the rooms, laundry issues was causing the hot water shut off

staff very friendly and helpful. laundry self service. location. value for money. breakfast.

pet fee is ridiculous

easy parking and nice to have laundry facilities and filtered water

clean, big space and great parking

easy parking and nice to have laundry facilities and filtered water

free parking was the icing on the cake

could do with a cosier bar area.

free parking, hot breakfast, clean room and friendly staff

good size room and with good wifi

now as for the breakfast we were promised, it does not feed a person decently: yogurt, cereal bar and a muffin

i was there for 5 breakfasts and ate 5 carrots muffins, 5 strawberry bars no room service, which i

there could of been a bar or cafe at the hotel.

there was a laundry machine and dryer in the basement available to use

free laundry facilities too

the hotel has underground immaculate parking area and laundry facility on site at no extra charge

room was comfortable, plenty of room for luggage, free laundry facilities was a great bonus

self service laundry is available at no extra cost

nice gym

the rooftop bar is exceptional never had a hotel like that

unfortunately, our room was located on the 9th floor directly beneath the rooftop bar

top terrace restaurant and bar was great overlooking montreal landscapes, the food and service was excellent

it was noisy at night. friday we could hear bar music past midnight so hard to get to sleep.

the continental breakfast was really nice too, a great plus

nice atmosphere and property. free parking and a good breakfast included.

nice cosy rooms with small kitchenette. very great breakfast.

no kitchen - so you always have to order food.

room front desk kitchen

already having everything in the kitchen like utensils etc.

very clean hotel, beautiful kitchen with everything necessary to cook your own meals

parking was a hussle at night and breakfast was ok.

one small downside: there were few vegan options at breakfast.

and although the location itself is quite good, the entry/exit of the hotel parking from/to the frontage road

free wifi, guest-laundry

the laundry has only one wash machine and dryer.

hotel does not offer room service for dinner, and there is no laundry service on weekends, which was inconvenient

two lightbulbs burnt, shower curtain ripped, power bar not working

the hotel was very clean and the breakfast was fabulous

a white shirt returned unclean from laundry (didnt have time to return it because of check out)

could not find the laundry ud83dude43

didn't know that the hotel was booked by parents with kids attending some sort of hockey tournament

we enjoyed the well kept pool and spa area every day

every single thing was great and the parking was amazing and shaded with fully clean property

an outside service for laundry and no money retention in check-in

gym, location

the whole experience. and the kids liked the pool.

cleanliness. the pool, sauna and gym were opened this time. we love it

great parking and close to everything

you like you re from another planet, then you have to bring down to the reception your bag of laundry as it

convenient location and price. wifi really good for work

excellent service great breakfast

no gym

room service took forever to get towels

the bathroom and kitchenette were spacious and while we didn't need the laundry facilities it was great to have

you have to pay full at entrance, the path from garage to elevator is shared with full laundry carts (that's

laundry facilities on site

restaurant, coin laundry on-site

they upgraded my room, and i had kitchen and laundry room too

need to get rid of using the coinamatic app for laundry

the laundry requires an app, and the app requires a minimum of $10

clean shared bathroom, free laundry service, spacious room for one, security, helpful staff.

check in the staff did not care to explain the laundry facilities ( where and cost )or shower facilities

in addition, the laundry facilities were clean

room service, cleaning staff was very efficient and helpful

exceeded our expectations on every aspect: personal service,accommodations,pool,spa,and fitness, bar and dining

the experience even more: - despite being in a suite, there was surprisingly no stocked mini bar or snacks

- we had difficulties contacting room service - for some reason, 2 out of the 3 phones in the room were not

heated toilets, room service, bath products

facilities were excellent and they offered a laundry service that was great for us

good wifi

the wifi speed was high

we stayed in the family room that had a good sized queen bed and a bunk bed for our 2 adult kids

with kids), but that seems like the normal way to do it in quebec

room great location great no swimming pool

definitely not a deal breaker, is the lack of a pool.

loved how i felt like a queen, with the room service and the phone calls being picked up immediately

everyone smiles and is so helpful i cannot forget the room service either

pet friendly

nice pool area and good laundry facilities

great price with incredible location, clean room and comfy beds, great pool on the roof, laundry and a super

laundry facilities

were exceedingly friendly and the overall facilities of the hotel such as the fitness center, laundry and pool

there are self service for laundry, which is very helpful for a long stay

amazing bar and restaurant. great bathroom

did not partake in the bar because the long was extremely long with people waiting from outside the hotel

there is no room service in the evenings/night

the room was wonderful, the gym was modern and well equipped and we really enjoyed the on-site bar

old mansion updated w clean modern look - great bar and restaurant , great staff

clean cultured and treat you with respect very good breakfast and nice staff highly

some fresh fruit at breakfast.

just shampoo, soap bar and body lotion

very clear, staff were efficient and willing to speak english. breakfast was relaxed.

continental breakfast was just enough to satisfy my hunger early in the days

changing break fast menue adding roster to the room adding laundry room

elevator was very slow and there was no elevator for the staff with the laundry carts, so it they were moving

one elevator and rhe kids on march break kept riding it

wifi was terrible

we were there with 3 kids , we were wearing masks and could still smell this

laundry clothes return to customer a bit hit or miss at times.

no toothbrush in the room, no room cleaning so don't recommend staying for more then 1 night, no laundry room

the hotel does have a pool.

facecloths from previous inhabitant still draped over shower bar - staff said they don't collect towels etc

the wifi worked

room and gym was good, but they are a bit aged

very good gym

slow room service. we waited about an hour to get food by the poolside.

only fault we had with this hotel was charging for wifi

room service was prompt and very good

there was no microwave in the room, the ac was slow and made nights uncomfortably hot, and the laundry area

laundry machine was excellent service as well as we enjoyed the kiosk and restaurant services

the laundry machine can be added more.

also have self operated laundry machines

food on site qoth kids under 13 eating for free

they do a very good breakfast buffet and have a guest laundry

guest laundry came in handy

great laundry services and nice compact gym

self service laundry 5

another bad experience was the laundry service

could have picked up the laundry in the room instead of having guests haul laundry to reception.

wish there was on site laundry service

exaggerated costs for laundry, minibar and food

room were very nice. they allowed early check in and a late check out.

restaurant / bar could be open throughout the day for refreshments & an in room service menu

the laundry is too small

bathroom that never properly drained to housekeeping services that never appeared to doing my own laundry, there

also we hire laundry services, very slow service and they return it dirty

there is water but it is listed in the menu as one of the bar items with a charge

kids, 4 and 7, used to between room visits but we (grandmother and aunt) were on separate floors

no laundry service available, we had to walk to a laundromat 10 mins away in a not nice area

laundry service

the hospitality sector at the moment but this is not an excuse to not provide basic services - no laundry services

one thing that really annoyed was laundry noisy

food through in room service as only warm

helpful staff confortable quiet room gym small but with enough equipments good wifi tasty breakfast value for

breakfast was abysmal for a 4 stars hotel and the room service for breakfast was almost non-existent

room service food was awful for the price you pay

very nice hotel. very welcoming. great bar and bartenders. perfect wedding anniversary weekend.

location and the friendly staff accommodated a super early check in at no additional charge

also pool area is very small and hence always crowded

restaurant and bar were excellent in service and quality of food and drinks

it was also very convenient to stay there for us as they are pet friendly hotel

pool was great, but could be a bit hotter

was also put off when some hotel stayers wore their clothes in the whirlpool/spa pool which dirtied the water

plus a swimming pool and laundry facilities on the penthouse floor

good size room, helpful staff, great facilities - pool, laundry, breakfast buffet

nice facilities, pool, laundry

the staff were helpful, it was great to have a kitchenette and small balcony, and access to laundry facilities

laundry

every time we wanted to have second cup, we had to call room service asking for more cups

there was no room service and after 10pm the kitchen was closed at lloyds the restaurant

pool was very old and needs updating badly. nobody working at spa center.

lastly, we didn t check before booking was the pet policy

the staff was ok, they were not very friendly. they do not have wifi in the lobby.

laundry inside the hotel common area

could have had a better breakfast, ie.. hot eggs, sausage bacon or waffles

very loud from people banging above during the night. we were told no breakfast offered.

the price is definitely too high. the breakfast could be better...

easy access/parking

pool was dark

staff had plenty of christmas perks for kids

had to pay for wifi!

room is little small for my family for 2 adults and two kids, 10 and 7.

staff was wonderful and very polite the swimming pool is warm and clean the room service perfect the view over

breakfast, laundry option, location downtown, sports facility

clean and has everything we needed for a comfortable stay (gym, laundry, entrainment games in the lobby, free

laundry was a good facility

helpful staff, very clean, great included breakfast, reasonably priced laundry facilities/lots of machines,

location, laundry, breakfast, staff friendliness and well informed

i think of the chemical using in laundry

restaurant servers really helped me out, hurried to get us coffee and breakfast as we had little time

staff was.great, good location and breakfast was outstanding.

i really liked that the hotel was very pet friendly, they even provided us a spacious room

lack of diverse equipment at the gym. many machines were broken

the one washer/dryer in the whole building were broken during our entire stay, so we couldn't do laundry as

hotel was thoughtfully designed for guest comfort and facilities, guest laundry, superb pool area and patio,

had to ask for wash cloths. told that their laundry staff was short.

operated laundry was great and restaurant was good too

laundry service is fast and good value for money with the item expertly cleaned

and marie sue at the restaurant bar were awesome

super kudos to the manager of the rooftop bar who helped us get seating on a busy day as

the room was excellent, the location very central, good gym

excellent breakfast in the restaurant downstairs very comfortable rooms

we also tried a gym room, which was very well equipped

the hallways inside hotel were a bit aged and both room service trays and bags of room laundry from house

staff repeatedly left their cart outside my room, along with dirty dishes (not mine) and bags of laundry they

laundry quality

love the customer service these guys offered ; room service and the whole works was just amazing

rooftop pool and bar.

the room service drinks were actually a decent price

however a suggestion would be to add spa services like massages

they were kind enough to rearrange rooms to accommodate for early check in

le staff vraiment gentils la piscine, spa et sauna wow

we didn't use the gym but it looks great