coin operated guest laundry a real bonus

the bed was very hard and not very comfortable. the timer for the fireplace was very loud.

suggestion for improvement would be for a more secure way of crossing the street to get to the spa portion of

the pool was delightful, and our room was immaculate with all the necessary amenities

beautiful outside pool ,the view of the river

laundry inside the hotel common area

there was no pool.

very loud from people banging above during the night. we were told no breakfast offered.

parking

nice renovated room, was very spacious, bathroom shower was great, parking was free and right in front of the

i understand there was a hockey team there, so kids running on all floors

i didn t like that the pool closed at 10pm, and only opened at 9am, as i wasn t able to use it during those

breakfast was good. location is good too.

the breakfast is pretty good too, we didn t spend much money on food during the period

parking

a white shirt returned unclean from laundry (didnt have time to return it because of check out)

could not find the laundry ud83dude43

club lounge had a wonderful spread of breakfast!

parking was a breeze as there were two parkings on either side of the building

great rooms, very comfortable, very clean. great location. easy to find parking. great service!

free wifi, guest-laundry

hotel does not offer room service for dinner, and there is no laundry service on weekends, which was inconvenient

the laundry has only one wash machine and dryer.

the hotel was very clean and the breakfast was fabulous

bed was comfy, the receptionists were super nice, and the bar was open till 1am at la cage with their free

items -comfortable bed -spacious suite/bathroom -pleasant staff, -fast check-in/check-out -free wifi

needs more parking

already having everything in the kitchen like utensils etc.

location and the parking

rooms, really clean, easy to get to place bell and centropolis, friendly staff, easy parking

good size room and with good wifi

breakfast was excellent. lots of parking.

the pool and gym also were very nice

poor wifi speed, losting connexion everytime

parking was ample and the in-room wifi was excellent

and spacious, well insulated (very few to none noise around), great beds, perfect wifi, plenty of parking spots

breakfast was lacking and could use some enhancing.

the parking was free and the wifi was ok

the pool is quite small and was crowded.

the parking was free and the wifi was ok

it was noisy at night. friday we could hear bar music past midnight so hard to get to sleep.

nice gym

the room service changed all our towels even though we hung them like it was instructed to do if we

unfortunately, our room was located on the 9th floor directly beneath the rooftop bar

room service, and no breakfast

parking is optimal and for what you pay - you get a decent value on return

paved parking, unmarked spot to park

nothing at all it is a dump tear it down and put something else like a parking lot

plenty of parking

wifi speed was good

ahhh the parents where at the bar having

weren t located in the pool area so we had to go back out to the main desk to get them after we had already

wifi didnt work properly and also the description of the room is that there are two rooms but it

arrived early to beat the snow storm on our date of travel only to check in and be informed there is a $50

ahhh the parents where at the bar having

the only decent thing about this hotel was the pool

pool is small but refreshing, would be nice if the spa was warmer but being open to the pool i can understand

pool is warm water and clean - great for an aqua workout or can use gym beside

pool is small but refreshing, would be nice if the spa was warmer but being open to the pool i can

to a close by restaurant we were gathering at and we came back to the hotel for cocktails there bar was awesome

that the room was really very spacious with a mini kitchen and a walk-in closet

we found some piece of hair in the bed and there was no pillow cover, kitchen old and dated (we did not use it

there was kitchen in the room which includes microwave, stove and refrigerator.

close to shopping; good space (more like a serviced apartment) with a small kitchen and walk-in closet; all the

the rooms were large, lots of space, closets, and a full kitchen, staff is nice .

there are great amenities, i was able to do all my laundry here- which was great after spending a week in europe

nice clean room with kitchenette. roomy bathroom clean and functional.

very nice room apartment with a kitchen. close to the airport

well-equipped gym

pool was a little cold and hot tub was a little to warm.

would of been a lot better if there was a laundry room.

free parking.

hotel was the perfect location for our late arrival at the pet airport

small gym.

evening cannot get wifi, call reception but no answer, bit disappointing in such hotel, but next morning wifi

laundry machine stated that it takes coins but it wasn't working

it had grocery stores shopping area all that walking distance the breakfast was fantastic the laundry room our

the pool is very nice and in the gym there are laundry facilities

great location. no fee parking. all the amenities. bilingual. great staff!

very clean and staff very friendly and nice and helpful,the room has a good size for family with kids and was

laundry machine is not in service

the kids really enjoyed the swimming pool

was travelling with my dog and i wish the rooms which are pet friendly were located on the first floor and not

place loaded with little kids coughing, sneezing etc all over the food, tables etc

good breakfast selection. pool was a perfect size for our kids.

hotel feels very new, modern and clean - friendly staff - great facilities (pool, gym, laundry room) -

the room was clean, linens were clean, bed was comfortable and the breakfast was lovely

most of all, and my first consideration when booking any hotel - i loved the pool

gym need some love and tlc and missing basic equipment

we were able to call the hotel from the airport and they immediately sent a shuttle

no hot water, we couldn't take a bath, we had 7 kids

the wifi couldn t get into my ps4 game console and no depanneurs close

the gym equipment was older and needed some work.

also there is not a lot of amenities other than a little gym

the beds were comfortable and wifi was really fast

laundry was 4$ per load which is nuts

free shuttle to the airport convenient location nice and clean rooms

that's usually what kids like

easy to get in & out of. bar was great, breakfast was delicious.

pool isn't that nice no breakfast buffet

loved the free laundry!

clean and organized well, parking and laundry and check in and out staff was really nice and

24/7 coffee station, laundry, excellent breakfast experience

it had a few nice surprises like free laundry facility , the afternoon tea, gym etc

one great bonus is that the laundry service is free for all guests

facility of laundry is not good i had missing clothes from laundry moreover no cameras in the area so nothing

aren t enough machines in the laundry room, so i had to wait

laundry is filthy and so is the microwave in the laundry

very small laundry

coin laundry was also a plus

service from airport kept us there for 40 minutes, no laundry facilities, and location requires a car if you

there was a laundry sign but laundry was broken

no room service. the bathroom door did not close. bathroom too small.

also has breakfast for us

breakfast i have had better at this location but i understand, snow storm and probably difficult to

only one laundry machine for the whole hotel and that was not wotking either.

easy access location, parking availability, big room and comfort bed, laundry s room

laundry was not functioning during our time

the only laundry machine in the area was not working

there is no room service anything you need ( cups, towel ) you have to go get it yourself at the reception

the washing mechine at the laundry was not clean.

we had to each time go to the laundry room to get towels

i asked for change for the laundry and was told by a lady in the front office that i should to go to the bank

pet friendly good breakfast room we had needed some upgrades we were there one night close to

booked it for the swimming pool but never went swimming

also advertised that there was a laundry room that the front desk said they did not have - the attitude of the

shuttle service was very convenient. needed hotel for overnight stay.

room service was available

place was great, customer service was excellent, room service people was great

sadly, we missed breakfast as we had to travel very early in the morning.

free airport shuttle

seemed to be a lot of broken glass in the parking lot. one elevator was broken during our stay.

they forgot the kids’ desserts and didn’t do anything about it

airport shuttle was right on time

good shuttle service from/to the airport

enjoyed pool and hot tub

to airport, free and frequent shuttle, restaurant open late, good food, friendly staff, lovely room complete

via rail shuttle. i accidentally double booked and they were great about helping me out.

shuttle from trudeau airport, located relatively close to the airport, restaurant and bar on-site, server in

at the moment of writing in early 2024, the shuttle pick up is near door 8 on the second floor of yul (at least

i asked if i can do laundry, and willing to pay but they said i am not allowed

didn t accommodate me for the change to make the laundry at the hotel

no face clothes or towels first thing in the morning and you have to wait till the laundry brings them to you

large room and laundry facilities location for airport is

the atm didn t work, the halls were loud, the laundry was unavailable for two days with loads and loads of

attendant on one of the days had no clue how the laundry works

there was no laundry facilities and no room cleaning for 3 nights

parking was secured with a gate

like that it was pet friendly as i travelled with my little dog rosie and the property was kept decent

the breakfast could ve been more organized.

we had to find a laundry mat in montreal to wash and dry all our clothes

no laundry

location, free, parking, and near the metro

pool needs some cleaning, there are some dirt floating in the pool

pool and gym are clean and inviting

the higher side, the exceptional service, well-appointed rooms, delicious breakfast, impressive pool facilities

it was very clean and friendly . we enjoyed our stay here free parking and wifi

shuttle driver from airport was extremely rude

cold in term of activities, bar & restaurant are not crowded

shuttle took a long time to arrive at the airport and we had to leave the hotel early with kids because of the

i liked the convenience of having the laundry facilities so close to my room

to complain about the pillows were a little hard and lumpy, kind of like sleeping on a bag of laundry but we

have laundry machine parking free, breakfast offer very much earlier likes 6:00am very close to airport,

a laundry is available for guests

such as the guest laundry room and gym are fantastic

the gym and pool were great and i loved that they had guest laundry services on the 3rd floor

there s a laundry too which is very helpful

there is a self serve laundry room which is super convenient

laundry facilities was nice and affordable

out of the four stand up laundry washer/dryers, two washers and one dryer were in working order, all others were

of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences

hotel cleanness near metro (6 min walk) laundry room near starbucks and pa supermarket

they had a ice machine and a coin laundry on our room floor

day for 4 days we needed to tell front desk to have the room serviced

the bed was very comfortable, the staff very friendly, and i loved the pool and gym.

laundry stuffy- only 2 washing machines and 1 drier working

i enjoyed the pool and

the gym was very good, and the pool looked very nice although other people were using it

loved the pool and the large shower and comfortable king size bed.

i enjoyed the hotel amenities especially the gym.

the gym door motion sensor needs to be programed better. more selection of tv channels.

my only comment is that breakfast run out of plain croissants very early in the morning, but to be fair it was

in-room kitchen was very nice, though we only used the refrigerator

wifi being an extra charge

love the kitchen appliances it was beautiful l like the hot buffet style breakfast it was great

shuttle service, front desk, restaurant, laundry all very good.

mostly to save $ on laundry, you are not helping the environment

no laundry

easy to get to work , for my meeting , good breakfast , clean rooms , laundry , great stay

the pool facilities and gym were great

and they had a laundry mat

facilities were great from the gym, pool and laundry

it's dusty,the swimming pool is dirty and the gym

the smallest gym possible and small pool and breakfast ends at 10am , if you get there at 9

pool was fun for kids

there was no laundry bag

location!! free on site laundry. good restaurant

i left behind a bag of dirty laundry in my room when i vacated it

the bar food was very good and the gym facilities excellent

gym, spa, pool and jacuzzi also great

& included continental breakfast, had a laundry machine and dryer on site, staff was super pleasant and helpful

i really like the gym facilities

the shuttle service to the airport was a great plus

are good in size, nice cleaning and better facility at all, kids like breakfast and staff are kind of help

location, good wifi, reliable shuttle service

guest laundry is on the fifth floor

in this hotel, it's nice and modern, the rooms are large and the bed very comfortable, the pool is at perfect

good location. large room. kids liked the pool table.

our kids were staying in this room and we told them it was extremely unsafe

modern, comfortable beds, great gym, close to airport, free airport shuttle 24/7, good value

laundry sopeud83euddfc

the hilton had laundry facilities, a gorgeous rooftop pool and jacuzzi, well appointed gym, on site restaurant

there is a pool and small gym, and a client laundry room

friendly helpful staff, room is very clean, kids loved the pool and lots of choices for breakfast

excellent staff! everyone you meet is kind and welcoming. great breakfast buffet.

there was a laundry machine and dryer in the basement available to use

we also did our laundry here - and the use of the laundry room was complimentary (including the detergent, etc

location is fantastic and the free laundry service is excellent .

free laundry facilities too

self service laundry is available at no extra cost

staff very friendly and helpful. laundry self service. location. value for money. breakfast.

offer guest laundry, which is nice

not sure the laundry soap being used to wash the linens but i got a rash all over my skin

is no hot water for the rooms, laundry issues was causing the hot water shut off

the guests were all scared and their kids were crying from loud alarm noise

on-site laundry

we were also given a difficult time when asking for the key to do laundry

s ants in the laundry places, the rooms are loud, you hear the highway all night

the lady working the breakfast the front desk workers the shuttle drivers

gym closed due to covid but price of the room was still the same

no laundry room, no microwave

no one mentioned anything about there being no laundry service due to covid, 6 days into my 13 day trip, as

no dry cleaning/ laundry service available when asked yet found a laundry bag in the room

are in the whole way running around, slamming doors, then i phone the front desk, and they sent a laundry

out of service, spa not available

laundry

sit in the park and enjoy watching kids play, bikers in the park

wifi in our room barely worked - it went in and out, which means i would not consider this property

i would say that for this price i could find a place with more facilities like a pool and sauna, for example

good wifi throughout

if you need to do laundry: there is a laundromat close by which is only a 15 min walk, we got the instructions

no laundry services

lovely reception and clean breakfast area and room was very comfortable

no bar or restaurant on site even though advertised at being there by booking.com

friendly and helpful staff, plentiful parking, spacious and clean rooms, excellent location right next to the

s clean and the facilities are great with full kitchen, laundry and i loved my room with ensuite

it had a complete kitchen and laundry

the wifi was a little weak at times but was not a big problem fkr us as we were out most of the

wifi worked very well

but needed either their wifi or phone to call an uber or taxi at 3 am for the airport

were very happy about the good service and for the full equipped kitchen in the room

hotel, with a unique ethiopian theme, we got the queen suite, great space, nice and well equipped kitchen, great

only tiny tiny things were that the wifi was a bit slow and you couldn t open the windows (granted we were on

hotel room but also has small kitchen which is a plus

spa bath was absolutely lovely , the room was very cozy and comfortable too

basic standard, no bar, no gym, no laundry service

also, there was parking underneath the hotel with an ev charger, which i needed

the breakfast was amazing

wifi connection wasn't great unfortunately

excellent breakfast nice bar friendly staff great hotel

wifi never works

wifi did not work ever, walls very thin, needs major room updating bathrooms very small

were pleasant and helpful there was an elevator ensuite was clean and appeared refurbished wifi

doors were dirty wifi directions on phone were incorrect and outdated

quiet, friendly staff, affordable, warm, carpeted, good wifi, comfortable bed, free continental breakfast & a

staff was friend and helpful especially when we need change for laundry

it's close to most tourists attraction places, very clean, staff are cool and they also offer laundry services

there are laundry facilities but on the day i wanted to use them we were not allowed access as the staff had

helpful, pleasant staff. comfortable beds, excellent breakfast, laundry on site.

in short, if all employees are off work, you cannot use kitchen(and fridge), laundry, etc

from carrying our bags to arranging laundry to recommending good value restaurants they were excellent

they even did my laundry for a small

useful information on the best ways to travel to places, grocery stores and where to get laundry

one time we asked about laundry and when we checked how much it would cost, the staff told us not to worry

laundry service

the bedding does not smell like fresh laundry scent and the body soap and shampoo smell strong

dated and seats was broken, 1 treadmill didn t work properly other than that it was nice little gym

location, with nice, clean rooms and free wifi

pet friendly

no room service on sundays

absolutely love the concept of the design - apartment style with full kitchen and laundry facilities

*drool* laundry machines

plastic, paper, composting vegetables separate from fish; toilet that conserves water; different laundry settings

full kitchen and laundry were excellent amenities

room was delightful, its automated welcome was fun, and it felt utterly luxurious to have a full kitchen and

hotel was thoughtfully designed for guest comfort and facilities, guest laundry, superb pool area and patio,

the one washer/dryer in the whole building were broken during our entire stay, so we couldn't do laundry as

laundry room available

laundry service is fast and good value for money with the item expertly cleaned

operated laundry was great and restaurant was good too

facilities were excellent and they offered a laundry service that was great for us

our room was perfect for us and the kids with bunk beds, which they loved, as well as high ceiling, heat pump

good wifi

with kids), but that seems like the normal way to do it in quebec

wifi wasn't that great.

the washing machines in the laundry

plus a swimming pool and laundry facilities on the penthouse floor

terrace, swimming pool and the laundry on the top is just a bonus for any type of trip

great breakfasts, vry courteous staff, laundry room excellent

we were also glad to find the small laundry room (2 washers, 2 dryers that use coins: plan ahead

no toothbrush in the room, no room cleaning so don't recommend staying for more then 1 night, no laundry room

laundry clothes return to customer a bit hit or miss at times.

the hotel does have a pool.

no swimming pool.

wifi was very slow.

helpful staff, very clean, great included breakfast, reasonably priced laundry facilities/lots of machines,

location, laundry, breakfast, staff friendliness and well informed

laundry was a good facility

breakfast, laundry option, location downtown, sports facility

clean and has everything we needed for a comfortable stay (gym, laundry, entrainment games in the lobby, free

a drink in bar and had lovely conversation with the bartender who went above and beyond to make me feel

the wifi is a bit old, it keeps dropping and i think it requires a full refresh

hotel rooms, room service, staff--> all were pleasant, convenient, and made the stay

room service was also perfect

great place but they charge for wifi.

debris, we are right by stairwell so we could hear people walking up and down then slam door, the laundry room

oted as first floor) and when i requested a room change as the basement looked chaotic -laundry was being loaded

room had no desk for working. no laundry service.

friendly and helpful staff, i was able to have a late check out very confortable and quiet room, great wifi very

due to covid-19, the breakfast is pretty basic and is served in a paper bag to go, but there is a dining area

room service stopped by way to often.

room service was great

more comfortable seating in living/lounge area. greater variety menu for room service.

room service was quick

wish the lobby and bar had more character. you cannot put anything in the mini frig.

beds, and big bathrooms, self laundry available and the restaurant serves good food and is reasonably

the laundry facilitiy was also a nice amenity

laundry facilities

and there was a guest laundry

were exceedingly friendly and the overall facilities of the hotel such as the fitness center, laundry and pool

on bike and had been biking in the rain - they let us store our bikes in the garage, use the laundry to dry our

helpful, lending me a travel adapter and umbrella for my stay, booking taxis and letting me do my laundry

wish i had an en-suite and if yer by the kitchen, you will be up

sketchy cable & wifi connection

our room was also next to the kitchen area, but staff tried their best to keep morning noise low for us

everything was excellent especially the room service and the room itself

great bar and restaurant.

- we had difficulties contacting room service - for some reason, 2 out of the 3 phones in the room were not

breakfeast was good. room service very nice

the experience even more: - despite being in a suite, there was surprisingly no stocked mini bar or snacks