could not find the laundry ud83dude43

a white shirt returned unclean from laundry (didnt have time to return it because of check out)

we were only in laval for a weekend wedding but we fit in time to use the pool and also get a workout in

the pool and spa area

premium wifi should be free

hotel does not offer room service for dinner, and there is no laundry service on weekends, which was inconvenient

free wifi, guest-laundry

the laundry has only one wash machine and dryer.

breakfast was nice but pricy. we ended up going to small family restaurants for 1/2 the price

hotel undergoing renovations. this made parking and walking difficult.

and although the location itself is quite good, the entry/exit of the hotel parking from/to the frontage road

rooms, really clean, easy to get to place bell and centropolis, friendly staff, easy parking

no pool for the kids

wifi only worked on the first day

parking was a hussle at night and breakfast was ok.

the pool was very small and had debris in it.

nice local hotel, nicely decorated for christmas. spa lovely in winter. large rooms.

no kitchen - so you always have to order food.

were clean and spacious, well insulated (very few to none noise around), great beds, perfect wifi, plenty of

also unstable wifi

wifi required registering so one would keep getting promo emails so i didn't use it

they allow pets, they have breakfast, clean, and has pool

was the bagged breakfast (yogurt, apple, muffin, fuit juice, bottle of water and a sugary granola bar)

the only thing i will add is not having a good wifi connection and the tv was not working

the room service was prompt to come and clean up and left extra towels before we could ask

like the wifi was not consistent

it was noisy at night. friday we could hear bar music past midnight so hard to get to sleep.

unfortunately, our room was located on the 9th floor directly beneath the rooftop bar

nice gym

comfortable room and nice gym

laundry inside the hotel common area

could hear baby crying in another room, the hallway and people in the parking lot

have liked a breakfast included, but there were breakfast spots nearby

service at this continental breakfast and the lady there was working very fast

there was no pool.

nothing to like here. only thing the wifi is good

wifi speed was good

paved parking, unmarked spot to park

parking is optimal and for what you pay - you get a decent value on return

wifi was very slow and not very useful

coin operated guest laundry a real bonus

pool was being filled the night we arrived.

the pool area and views were great

room was great and nice view on the river staff helpfull and customer satisfaction oriented parking & wifi very

i paid over 400 cad per night for 7 nights to have: - no wifi in the room - a squeaky bed - room service that

the in-room kitchen disaster old and dirty

we found some piece of hair in the bed and there was no pillow cover, kitchen old and dated (we did not use it

that the room was really very spacious with a mini kitchen and a walk-in closet

my kitchen had no appliances to cook or eat

kitchen stove caught fire when turned on due to lack of cleanliness

not enough parking spots and dark parking lot. water pressure was very low.

my young kids were disappointed to be away from their grandparents who were visiting us from abroad

breakfast was good and they are pet friendly

i didn t like that the pool closed at 10pm, and only opened at 9am, as i wasn t able to use it during those

the breakfast is pretty good too, we didn t spend much money on food during the period

would of been a lot better if there was a laundry room.

free parking

affordable. free parking.

convenient location, good parking

of room and out front in entrance of hotel with large spiders in them very unsettling also no room service on

hotel feels very new, modern and clean - friendly staff - great facilities (pool, gym, laundry room) -

i didn't like the fact that breakfast finished so early. but everything else was otherwise good.

very good breakfast

the swimming pool was the best, we live where there is none and having my 10 year old swim per day was excellent

great for long staying. shuttle to work and the airport is great advantage

laundry was 4$ per load which is nuts

easy to get in & out of. bar was great, breakfast was delicious.

kids like the swimming pool

as soon walked into the pool area my kids and wife coming paint about their eyes started to hurt

loved the fancy coffee maker in the room and pool area was well-maintained

wifi worked fine

the size of the room was impressive. nice little bar is on site.

room was clean ,comfortable and well nicely decorated parking was fantastic

the breakfast was perfect.

not enough room service

one great bonus is that the laundry service is free for all guests

loved the free laundry!

it had a few nice surprises like free laundry facility , the afternoon tea, gym etc

24/7 coffee station, laundry, excellent breakfast experience

clean and organized well, parking and laundry and check in and out staff was really nice and

there are great amenities, i was able to do all my laundry here- which was great after spending a week in europe

supposed airport location not convenient to pet international

wifi apparently is not avilabe on laptops

the small breakfast area was very crowded in the morning!

clean hallways, room and lounge, pool and gym area

the pool is very nice and in the gym there are laundry facilities

laundry machine stated that it takes coins but it wasn't working

it had grocery stores shopping area all that walking distance the breakfast was fantastic the laundry room our

pool, gym were clean and neatly maintained

there's a lot of stuff you need in the kitchen area

laundry machine is not in service

small indoor pool!

breakfast - every day they have something new as a main course + waffles

were not informed that the restaurant and bar is closed on weekends , if we knew that we would not have booked

big tv screen plus breakfast in a bag enough to feed a hungry man like me

there was a laundry sign but laundry was broken

service from airport kept us there for 40 minutes, no laundry facilities, and location requires a car if you

wifi did not work

bed was nice. breakfast was awesome. free airport shuttle is always nice.

near the airport, free shuttle

i asked for change for the laundry and was told by a lady in the front office that i should to go to the bank

the washing mechine at the laundry was not clean.

we had to each time go to the laundry room to get towels

the pool area was beautiful

please do not go there especially if you have kids

also advertised that there was a laundry room that the front desk said they did not have - the attitude of the

price of the breakfast is just excessive the pool was declared as closed which was a pity and the gym is very

the parking lot has to be cleaned

some nights we had a hard time parking in front and the stairs outside were slippery

wifi is worst

we had to find a laundry mat in montreal to wash and dry all our clothes

no laundry

functional kitchen at the time of visit

not satisfied with it plus dishwasheing liquid was not enough in my room s kitchenette

they have cable tv which makes my kids busy.

enjoyed pool and hot tub

the pool should have more lighting at night.

via rail shuttle. i accidentally double booked and they were great about helping me out.

pool was great

food was delicious, and the bar service was great

large room and laundry facilities location for airport is

the atm didn t work, the halls were loud, the laundry was unavailable for two days with loads and loads of

no face clothes or towels first thing in the morning and you have to wait till the laundry brings them to you

is good, there is a coin-operated laundry room and dryer it's far from anywhere except the airport

didn t accommodate me for the change to make the laundry at the hotel

liked the laundry

there is a guest laundry

facility of laundry is not good i had missing clothes from laundry moreover no cameras in the area so nothing

laundry is filthy and so is the microwave in the laundry

aren t enough machines in the laundry room, so i had to wait

there s a laundry too which is very helpful

free use of laundry machines, available 24 hours.

there is a self serve laundry room which is super convenient

the gym and pool were great and i loved that they had guest laundry services on the 3rd floor

out of the four stand up laundry washer/dryers, two washers and one dryer were in working order, all others were

of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences

they had a ice machine and a coin laundry on our room floor

hotel cleanness near metro (6 min walk) laundry room near starbucks and pa supermarket

swimming pool was and gym service extremely good

very friendly staff, nice pool, adequate gym, and comfortable room

laundry stuffy- only 2 washing machines and 1 drier working

the water in the pool were

the gym had variety and water replenishment station which was super convenient

found the interior design and atmosphere of the lobby and bar area a bit too cold and ultramodern

size, layout, shower, lighting, towels, corridors, parking, location, staff, gym, pool, decor, washroom size,

very clean and confortable. pool, sauna and well equipped gym. friendly staff.

the pool was very cold ud83eudd76

cleanliness, pool and overnight staff was very courteous

small kitchen in the room has everything

breakfast is as expected (nice), location is somewhat distant from the nearest train station

facilities were great from the gym, pool and laundry

and they had a laundry mat

the pool is not heated which is the mean reason we book this hotel because of kids

my kids thought it is a

swimming pool

only one laundry machine for the whole hotel and that was not wotking either.

laundry was not functioning during our time

easy access location, parking availability, big room and comfort bed, laundry s room

the only laundry machine in the area was not working

bar - pricey and limited options

shuttle service, front desk, restaurant, laundry all very good.

no laundry

mostly to save $ on laundry, you are not helping the environment

easy to get to work , for my meeting , good breakfast , clean rooms , laundry , great stay

the wifi was absolutely horrible

not sure the laundry soap being used to wash the linens but i got a rash all over my skin

staff very friendly and helpful. laundry self service. location. value for money. breakfast.

is no hot water for the rooms, laundry issues was causing the hot water shut off

offer guest laundry, which is nice

we particularly loved the gym and the underground parking

we also did our laundry here - and the use of the laundry room was complimentary (including the detergent, etc

the hotel has underground immaculate parking area and laundry facility on site at no extra charge

room was comfortable, plenty of room for luggage, free laundry facilities was a great bonus

free laundry facilities and very professional staff

free laundry facilities too

location!! free on site laundry. good restaurant

i left behind a bag of dirty laundry in my room when i vacated it

there was no laundry bag

spa experience was very basic at best. would not recommend the spa.

they honoured my early check in and waived it because of my bonvoy loyalty

& included continental breakfast, had a laundry machine and dryer on site, staff was super pleasant and helpful

basic needs met : very clean wifi , very comfortable bed , ac very good , excellent water pressure in shower ,

easy access to airport free via shuttle service and great room and breakfast

amazing staff and great breakfast!

close to the airport continental breakfast

very few luggage carts. no place for kids to play

they forgot the kids’ desserts and didn’t do anything about it

couldn’t fit my 2 kids and my husband and myself in that bed

however parking spaces were way too close

the room is very clean. breakfast was good and kids love the food

there was no laundry facilities and no room cleaning for 3 nights

attendant on one of the days had no clue how the laundry works

beds were not comfortable wifi was not good, was very

the first room we were allocated to was dirty with pet hair on the bed and pet food on the ground

have asked for room service which request wasn't fulfilled so i was a little disappointed however it was a good

guest laundry is on the fifth floor

00 a night for a dog to be pet friendly, pet accommodating yes, friendly no

tv not working / request made to fix it but no one showed. no restaurant or room service.

would be nice to have a restaurant on site or room service (food)

good location. large room. kids liked the pool table.

laundry sopeud83euddfc

there is a pool and small gym, and a client laundry room

the hilton had laundry facilities, a gorgeous rooftop pool and jacuzzi, well appointed gym, on site restaurant

wifi wasn't working on laptop rather just cell phones. other than that, excellent experience.

a room for 2 adults and 2 kids but inside we found shampoon and personal hygienic products only for 1 person

room due to laundry machines running

laundry matt was not working

i liked the convenience of having the laundry facilities so close to my room

such as the guest laundry room and gym are fantastic

everything is fine and nice. staffs are kind and have self laundry room. breakfast was fine.

wifi was poor booking

nachos at bar that cost me with tip about $18

shuttle took a long time to arrive at the airport and we had to leave the hotel early with kids because of the

this is a great place to stay while driving a motor coach bus, great parking.

also shuttle service to airport was excellent and convenient

we were also given a difficult time when asking for the key to do laundry

s ants in the laundry places, the rooms are loud, you hear the highway all night

on-site laundry

arrived after 20hours in airports, with two young kids and our room was without eletricit

staff, a small gym, good breakfast and an excellent price

laundry

the tv is all wifi took us a while to figure it out.

sit in the park and enjoy watching kids play, bikers in the park

bed, friendly staff who were able to accommodate our early check in

i would say that for this price i could find a place with more facilities like a pool and sauna, for example

are in the whole way running around, slamming doors, then i phone the front desk, and they sent a laundry

no dry cleaning/ laundry service available when asked yet found a laundry bag in the room

no laundry room, no microwave

no one mentioned anything about there being no laundry service due to covid, 6 days into my 13 day trip, as

everything! beautiful place! 2 pools (inside and outside..kids were so happy!!!

wifi was slow

light dimmers and free wifi

restaurant was excellent and i was able to order room service to watch the nba playoffs in the comfort of my

room very spacious with excellent mini-kitchen and huge, comfortable bed

i spent about two hours in the huge spa bath when i arrived (and i was recovering from a small injury to my

basic standard, no bar, no gym, no laundry service

location is really convenient with the metro literally next door, and many great restaurant and bar options in

wifi connection wasn't great unfortunately

on the morning we left they decided to tell us the kitchen wasn t open and they didn t make takeaway

wifi is a bit tricky but we sorted it out with the help of the front desk

comfortable, close to bus, metro, grocery store, fridge, microwave, good wifi, very good value

wifi did not work ever, walls very thin, needs major room updating bathrooms very small

weak wifi.

wifi plus no parking

website said parking and wifi, neither of those was true.

helpful, pleasant staff. comfortable beds, excellent breakfast, laundry on site.

there are laundry facilities but on the day i wanted to use them we were not allowed access as the staff had

in short, if all employees are off work, you cannot use kitchen(and fridge), laundry, etc

it's close to most tourists attraction places, very clean, staff are cool and they also offer laundry services

the laundry was a nice bonus too

alas, i spilled on a shirt, so laundry service would have been helpful, but that is not available here

useful information on the best ways to travel to places, grocery stores and where to get laundry

one time we asked about laundry and when we checked how much it would cost, the staff told us not to worry

they even did my laundry for a small

from carrying our bags to arranging laundry to recommending good value restaurants they were excellent

it had a complete kitchen and laundry

s clean and the facilities are great with full kitchen, laundry and i loved my room with ensuite

i loved the ability to use all the items in the kitchen and the housekeeper was awesome

wifi worked very well

no toilet accessible in the common kitchen area.

the bedding does not smell like fresh laundry scent and the body soap and shampoo smell strong

had several broken fixtures, including lights and shower handle, wifi went out on the 2nd day and i had to speak

one of my kids was sleeping so i could not change the room

beds, pillows, pet friendly policy

room service awesome, the gym great with beautiful bathroom and shower,nice bar and brunch was

facilities were excellent and they offered a laundry service that was great for us

do have young kids and we’re a little worried on safety with bunk beds but the did fine, if we needed to switch

do have young kids and we re a little worried on safety with bunk beds but the did fine, if we needed to switch

our room was perfect for us and the kids with bunk beds, which they loved, as well as high ceiling, heat pump

wifi worked well, and the location was great for museums,

laundry clothes return to customer a bit hit or miss at times.

no toothbrush in the room, no room cleaning so don't recommend staying for more then 1 night, no laundry room

wifi, which was included

gym has decent machines

access room for wifi and lots of comfortable spaces to lounge around

you like you re from another planet, then you have to bring down to the reception your bag of laundry as it

breakfast: too few choices, presentation was terrible gym: too small.

told me ' we upgraded your room to a suite' i was wow , that's so nice , i asked does it have fireplace as my

nice staff, quiet room, good wifi

charming, the fireplace is electric but it add a good mood in the room, and of course some heat

everyone smiles and is so helpful i cannot forget the room service either

was small but comfortable, staff were friendly, great service in the bar and i enjoyed the food too - who knew

room great location great no swimming pool

definitely not a deal breaker, is the lack of a pool.

gym is really small and lacking equipements for a 5 stars hotel,you can't get a good training in

the one washer/dryer in the whole building were broken during our entire stay, so we couldn't do laundry as

the hotel hard a laundry..i was able too doo all my laundry here

had to ask for wash cloths. told that their laundry staff was short.

the wifi was weak, and broken laundry for a week

operated laundry was great and restaurant was good too

tasty breakfast. the kids loved everything. beautiful location.

we especially enjoyed the pool which was clean and comfortable

breakfeast was good. room service very nice

facilities were great , room , pool , gym , spa and business center

showers and toilets and bedding pool bathroom beautiful lobby

the laundry facilitiy was also a nice amenity

layout, and a lot of accessibility to different services like laundry and the pool opens at 8 am and closes

laundry facilities

great price with incredible location, clean room and comfy beds, great pool on the roof, laundry and a super

and there was a guest laundry

outside swimming pool with lifeguard and big gym with numerous machines

pet cleaning fee

we stayed with two kids and everyone was so kind

a special mention to the women who was at the bar during the sunday night was really helpful

also, food at the restaurant and room service was

we were also glad to find the small laundry room (2 washers, 2 dryers that use coins: plan ahead

clean, decent size, good location, convenient breakfast, fully equipped private kitchen, laundry facilities,

terrace, swimming pool and the laundry on the top is just a bonus for any type of trip

laundry

nice facilities, pool, laundry

location, laundry, breakfast, staff friendliness and well informed

breakfast, laundry option, location downtown, sports facility

laundry was a good facility

helpful staff, very clean, great included breakfast, reasonably priced laundry facilities/lots of machines,

clean and has everything we needed for a comfortable stay (gym, laundry, entrainment games in the lobby, free

plastic, paper, composting vegetables separate from fish; toilet that conserves water; different laundry settings

*drool* laundry machines

absolutely love the concept of the design - apartment style with full kitchen and laundry facilities

full kitchen and laundry were excellent amenities

high quality rooms contain full kitchen and good washer/dryer, plus excellent washroom

self service laundry 5

they do a very good breakfast buffet and have a guest laundry

another bad experience was the laundry service

and having self service laundry facilities staff are very helpful and friendly (especially the housekeeping and

great room facilities and access to laundry

restaurant provided a good option for breakfast, and even lunch and room service were reasonable, particularly

room service could work late hours.

the main lobby bar was a great place to decompress after a day spent at the canadian grand prix

we got the room of 16th floor at the beginning, right under the gym

breakfast was abysmal for a 4 stars hotel and the room service for breakfast was almost non-existent

i think of the chemical using in laundry

were kids at the pool, in and out of the spa, until it closed at 10pm

really enjoyed the pool and hot tub

the food in the restaurant was good and breakfast buffet was plentiful

went out of their way to accommodate an early check in when they didn't have to

the hospitality sector at the moment but this is not an excuse to not provide basic services - no laundry services

no laundry service available, we had to walk to a laundromat 10 mins away in a not nice area

laundry service

one thing that really annoyed was laundry noisy

the only real issue is that the wifi was a bit slow.

there is no room service for breakfast.

also used the gym, dry sauna and pool, which has a nice city view

that there is no breakfast room service

design of hotel is beautiful sauna gym stayed for a birthday. was given a corner room. thank you

one of the best. the room is amazing so comfortable the staff super nice. the pool the location.

very clear, staff were efficient and willing to speak english. breakfast was relaxed.

there is a good restaurant downstairs and a great bar next door

some fresh fruit at breakfast.

continental breakfast was just enough to satisfy my hunger early in the days

breakfast could be better. all bakery items offered looked burned or over cooked.

i would also expect something like a better gym with a sauna at minimum

missing swimming pool and spa room light very complicated to operate

didn't like having to call room service to get a bucket of ice

no real facilities, small gym, no pool - definitely not value for money

put to good use in room,super modern and functional bathroom,comfortable bed,quiet in room, fast wifi connection