sized rooms and the refrigerator and the microwave, big sized tv's, office use of the computer, laundry, free

pool was closed and i was there a couple weeks prior and it had been down then

rain preceded our stay and the roadway leading into the parking lot had 5-6 inches of water in one

strange people hanging in parking lots. someone vomited right next to my truck.

really a thing we didn't like just wish the free breakfast started at 6am

i also used their laundry facility while i stayed for 4 nights which was another bonus for anyone that doesn

the laundry was not working

was great and the kids enjoyed the pool

breakfast was excellent

parking lot is extremely small, only one elevator on main floor -had to wait in line to use

our room was missing our luggage rack, laundry bags, and do not disturb sign

no laundry bag

housekeeping was not available to change the bedding so someone from laundry came

pet friendly

the parking was decent and a few places were actually in walking distance

on site laundry was clean and worked

eggs for breakfast sheets and blankets were dirty asked for different room nothing walked me to laundry and

no cartoons for my kids

it was convenient, reasonable and pet friendly

our room was close r to the entry door and kids were running up and down the hallway

also even the air in the non-smoking rooms are thick with cigarette stench

telephone to call front desk and no card with wifi password

even stay there, raised price by $50 per night, windows boarded up with plywood, broken lights in parking lot,

parking and quick access to the interstate made this a perfect stop

up the tub, the bathroom door looked as if someone tried to kick it in, beside the room being poolside i wouldn

costs $2 to wash and $2 to dry in laundry facility and there are no gluten free options for breakfast (like

they also had no laundry

no i didn't have complaints they even had a laundry room.

there was never breakfast as advertised. i smelled coffee but only saw it in the laundry area.

dryers in laundry room didn't work had to use pubic laundry

i couldn t sleep because i thought i was allergic to the laundry soap used on the bedding

all the ppl that hung around the parking lot

tons of people hanging out in the parking lot drinking and doing donuts in there car

amenities fitness center, complimentary breakfast, helpful and friendly staff!

the fresh strawberries at breakfast were very, very good.

the beds were comfortable the pillows were nice we enjoyed the pool the kids had a really good time i felt safe

on top of all of that they have no maid service on the weekends so i couldn't get any room service or fresh

most of the parking is in the back of the facility

2 queens with a living room area and kitchen

i loved how pet friendly the facilities were. it was beautiful.

little outside of most columbus attractions, but location was quiet, had free parking, so we were ok with the

there was a good selection of breakfast options including 3 different types of cereal, waffles, eggs, & sausage

breakfast a little lacking

convenient to our destination. quiet. clean and decent breakfast

rooms were very clean and the pool/ hot tub area was very well kept

clean, close to where i needed to be, laundry available, full size iron and ironing board.

i liked the stylish room and complimentary breakfast, blow dryer and spacious shower.

gym was decent

trying to make a left out of the parking lot on a busy street.

nice pool and huge hottub

filthy dirty hotel, room dirty, lobby smelled like a dirty laundry basket and marijuana guy at front desk not

we had to wait until laundry was done

no wifi

parking wasn t the greatest

breakfast was good, and promptly started at 6 when we needed it to, close to airport, kids used pool, fresh

should ve said pool isn t open, i have kids and i was specifically looking for a hotel with a pool

pool was just ok

breakfast was great

i love the pool my kids really enjoyed playing in the cold water

poor, over 20 car break-ins, and glass all over the parking lot from windows being smashed

they also have laundry room

elevators were broken and the pool was not functional.

because of that there was limited parking available and we had to park in between shipping containers in the

the staff were friendly and accomodative. i also liked their breakfast.

she even helped us with some restaurant suggestions and we greatly enjoyed the pool

laundry facilities don t always work correctly and there is nowhere to get change for the laundry

very clean room and wash and dry laundry cheap ud83dude0a

the laundry facilities were great, updated washers and dryers

rude and wasn t told that could only connect one device to the wifi

wifi the fastest package is slow when most people are using it! .

quiet floor/building, kitchen updated, suite layout nice

they also added on $100 feet for my pet being there and didn t tell me they were doing so and it cause my

i love the shuttle bus driver. very friendly and on time.

kitchen was better than mine at home

there weren't any fast food restaurants w/i walking distance. pool to small.

can enjoy the gym and laundry services with not interrupting or waiting time meantime i was at hotel

midnight there was a disturbance in the parking lot outside our window

accommodated our need for early check in

seating area with couch, desk, kitchenette

friendly staff, clean and quiet rooms, airport shuttle, parking at hotel

liked that they were able to give me the same room for an extended stay and the free laundry facility they have

laundry room, fitness room. rooms were very nice and updated. price was in reasin.

fitness center and laundry area was clean

we were in town longer than expected and the laundry area was very convenient

laundry was free.

close shuttle to the airport, with extended parking option

the staff at the desk and breakfast was great!! they were all very friendly and helpful.

breakfast was excellent! location was in a good spot!

it would be nice if you had shuttle to the convention center

airport shuttle available

was clean, quiet, extremely comfortable & shuttle service to airport free of charge

lobby bar and comfortable seating near the fire place a nice addition

breakfast time is to short.

location, bar staff

wifi

overnight during work event, great location and our room faced runway, kids would love it

feel like the rate should range from $80-$100 since breakfast is included and there is a pool and fitness center

the pool wasn t open due to covid, but understandable. kids were bummed, but not a huge deal.

breakfast bar was not good

we got neither of those requests, as our room was on the second floor looking out onto the parking lot

dong who went out of the way in helping with quarters at the laundry

- laundry service was very poor - lobby a bit cool - value for money ok but not great

pool is very small and the gym is not well-equipped

pool dirty breakfast was expensive

the hotel had a very pleasing entry way with a stylish seating areas, and a small bar area with some light bar

we arrived there was a pile of soiled laundry next to the elevator

this was evidently some sort of save the planet program so not so much laundry was generated

swimming pool was not open and the dryer in the laundry facility was out of order.

continental breakfast could be expanded

it would have been nice if they had a light complimentary breakfast in the morning.

the guest laundry facility had 1 washer and dryer out of 2 working

pool was cool, but still able to swim

the swimming pool was open and clean with towels

nice breakfast with a lot of variety that changed every day

breakfast was good

on bed was very thin, and unfortunately the hotel restaurant and bar is currently closed due to

room service for the duration of our stay nor did i opt out

loved to be able to take the shuttle to the easton mall.

friendly staff, shuttle to airport. clean and comfortable room.

also, the shuttle taking us to the easton

still had trash and dirty laundry

the laundry machine was

friendly staff, good breakfast selection, nice indoor pool, guest laundry area, and plenty of parking

we did not get to use the self-service laundry because the dryers were un-serviceable.

on the way to the room staff had the laundry room door open and there were people standing outside of the

location, ability to leave vehicle until return, and shuttle service.

shuttle to easton. driver was ver friendly and it was very convenient getting to easton.

was there for volleyball tournament and breakfast didn't start until 7

a free continental breakfast would of been nice.

easy access to the interstate. lots of parking. free internet.

us two towels no washcloths so i had to share a towel with my friend all weekend and then the laundry facility

of this property with several convienent stores within walking distance and a clean, inexpensive laundry facility

each time were told it would be 40 minutes, then an hour, and they could not help that the laundry people didn

laundry room gets missed lack of breakfast

computer area, located near the breakfast seating area, had a whole hamper of someone s dirty laundry sitting

i love my kids enjoyed themselves at the pool

the kitchen needs the advertised cooking accessories!!

could have used 4 chairs in the kitchen (or at least 3)

the free, and easy, self-parking was important for me

our kitchenette had many crumbs on the floor

didn t like the fact the pool was closed due to covid we were traveling with kids and that was one of the main

nice clean,comfortable beds,breakfast was awesome,staff friendly,great pool

rooms always clean pool area is always clean and the location is the best

area, when eating breakfast the unopened carton of milk was spoiled, out steaks we ordered from room service

phones in room did not work (unable to call room service) i used the room next door s phone, and when i did

location, cleanliness, gym, laundry, and the fact that it had a kitchen in the room so i could take care of my

we were supposed to take a shuttle to the airport

don't like styrofoam plates and plastic cutlery in the breakfast area

the room was so clean and we loved the pool and the tiny kitchen

wifi connection didn't work in my room at all

the admendities of pool, gym, bottled water, breakfast, laundry & shuttle

i liked that it had a couch area, and that it had a laundry facility.

the pool and breakfast were great

only neg comment would be the pool is very small

we also made it down stairs before 10 o clock am to get a great hot breakfast that was absolutely delicious

nice selection of food, and even a corner of frozen foods/drinks/candy/last minute essentials(ie laundry and

lobby bathroom was small & breakfast didn t start until 7 am, so we were unable to eat any because we had to

there was no security guard for the parking lot, even though staff was aware that break-ins were a recurring

very nice outside seating as well as a good clean indoor pool

the swimming pool was nice a little on the cold side

no not really i m just doing the laundry and groceries shopping

came to get away from our kids and the property was hosting a youth ministry summit

there are cafes, restaurant and bar area

also, there was a problem with the rowing machine in the gym

the room was just great my kids loved the shower and the big bed!

the kids down to the pool and room was very chilly

clean great restaurant an bar pool was ok but close to all the shopping

breakfast was great and staff was just wonderful!!!

i was almost sleeping on the street with my little kids as all hotels were booked

the hotel was very relaxing and the girls enjoyed the pool

shaking of the floor and after reporting it to the staff, we were told that this happens when the laundry is

good gym and the self-laundry facilities

room - floor, bed, sofa was shaking probably due to some machinery as laundry room or something like that

there is also laundry and the receptionist have coins to change

in my bed room its complet for cooking and laundry

breakfast was nice and different options each day

no pool or hot tub

i love the outdoor patio and the gas fireplace

crossing to parking garage and lifetime gym was a bit out of the way for the suite location that we had

breakfast, staff, parking, kitchen, fridge, stove, microwave, temperature, quietness all good.

kids in the hallways after midnight and neighbors had bass and music loud enough to wake us up

kids on my floor running, also up early making alot of noise.

i love the style but for the amount i would have requested a kitchen.

super clean & the staff was amazing! loved the bar at night

the kids kept taking all of the towels and throwing them on the floor as well as taking our reserved

staff were friendly. kids enjoyed the pool.

was only one small bar of soap

clean, loved the pull out sofa bed for the kids, the gym and pool area were amazing as well

the extra $100 pet charge .. that i was not expecting

indoor pool area was really, really cold.

the wi-fi did not work the whole 3 days the people in room 324 stole stuff from us while doing laundry and the

comforter (apparently nobody does laundry on sundays and they don't have extras)

there was a male staff member pushing a laundry cart, he was walking behind my son and i

it smelled in the room like dirty laundry

the pool is fun for the kids too

liked that laundry was available and i enjoyed the cheap rate

laundry facility looked like something out of third world

breakfast left a lot to desire

didn t like the people lurking around outside in the parking lot, smoking just outside the entrance

comfortable bed, nice kitchen, awesome staff.

no pool, sauna, hot tub, etc

coffee/light freebie breakfast?

pool out of service, nothing like website

no free breakfast

did not eat breakfast.

the laundry service as my clothes came back with a 'damp' smell

was centrally located, walking distance in the downtown area from a bunch of restaurants, bars, etc

no hot tub, no restaurant open for dinner/drinks, pool area was chilly

gym and pool

loved the indoor bar / restaurant

are small laundry room dirty lots if machine didn't wk and hotel doesn't give refunds when your clothes are

have to pay for laundry

i went to do my laundry everal times only to find that it was closed for whatever reason leaving me to drive

had to go to the desk for everything, toiletries, tp, kitchen not supplied at all

although the hotel was smoke free, guests were definitely smoking in the hallways

my room was next to laundry room used by very loud associates throughout night and early am!!

the laundry facilities

was a pity that the wifi was not working on the 4th floor

didn t like that we wasn t able to connect to the wifi

the room was on the first floor and we could hear the gym, outdoor noise, and neighbors which wasn't the most

laundry, location, beds

early check in was a breeze

i wasn't thrilled with the kitchen area. sink was small.

there was a small ice storm that night and no one had salted any of the parking lots or sidewalks

simply needed their wifi and fax machine not a room but had enough points to book and pay

too many xtra charges for room service.

room service was fast and staff was nice, the room was clean

color scheme room service was tasty and fast

really nice staff. pet friendly.

room (loved the hardwood floors), comfortable bed, room service was quick and delicious food

room service was on time and the midnight pizza we ordered was very good

rooftop pool area had a nice gathering place to sit and visit

good location near the cbus, very friendly staff, loved the outdoor pool and hot tub.

beautiful pool on 4th floor

the hotel did not offer room service

were a little messy(always had laundry or cleaning stuff)

the laundry room was convenient and usually available

unfavorable activity in hotel parking lot. lack of coffee for guest.

room was very spacious & comfortable, wifi worked good

to monitor the property grounds : noisy in hall , room next door terrible people hanging out in parking lot 11

there was a self serve laundry facility

stayed there for a whole week and we never got any room service

the pool the dining room the bar where all top

the indoor swimming pool was freezing

wifi did not work

wanted to use the laundry (advertised amenity) , but there was no way to coin changing (counter or machine) on

they had only one working elevator, it was down all week, and the cleaning staff had to take the laundry and

pop machine and laundry machine ripped me off.

this is to include security no ppe, laundry no ppe, social distances need to be adhered to

one had an apple, and even worse one had petrified chicken wing bones

a laundry list: - an early entry was submitted and confirmed from management on three different

breakfast was adequate although not luxury, but mot more than enough options

free breakfast is served in the bank vault

loved the converted bank building. really nice room with a kitchen. excellent value.

breakfast was fantastic

laundry machine doesn t have timer display.

was incredibly clean, the breakfast was good and the staff friendly

great breakfast

gym and pool were both excellent

i liked the pool gym and free breakfast

offered laundry facility

self service laundry was much appreciated during our three week stay in the usa

hot, staff always wonderfully friendly and professional, and our family loves the indoor/outdoor pool and hot

very friendly staff, clean rooms, great food, and kids loved the pool and hot tub

many different choices of restaurants and coffee shops, place is surrounded by amazing dining and bar options

fantastic view from rooftop bar with great food and cocktails

they have a wonderful roof top bar and walking distance to the short north

the hotel and hotel room was amazing the roof top restaurant and bar was amazing loved it

the food was fine, but the kitchen closed at 6:45p on a sunday per the person running the bar/restaurant

upon arriving we find that the hot tub is closed, and the wifi wasn't strong enough to allow kids tablets to

pool too deep for younger children

i travel with swim trunks and used the hot tub in the pool area

the window was frosted, but you could see people passing by in the pool, and small kids knocking on the glass

upon arriving we find that the hot tub is closed, and the wifi wasn't strong enough to allow kids tablets to

would like to see laundry facilities available, as i sent clothes to be laundered and most were dry cleaned

and also maybe put a laundry room in the laundry service is to

i was disappointed that the main restaurant was closed and that room service was unavailable.

wifi slow, no breakfast

staff on how to register/properly room a guest with a pet caused slight hassle

driving 8 hrs they informed me that i didn't have my room that i paid for and the only option for smoking was

smoking room smelt like smoke, but what do you expect, can't complain.

where on the parking lot it was crazy unpleasant stay got a non smoking room then they tried saying we was

the parking lot was covered in snow and ice

parking lot looked like it had been bombed

there is no guest laundry facility, something that all hamptons usually have

no laundry available.

full kitchenette available but no cutlery, plates or any utensils

never used the pool or fitness center (just didn t have time this trip) but they looked clean too

wonderful location, super friendly staff, nice views, comfortable bed, loved the mini kitchen.

they had our things in a laundry cart

smells on second floor by laundry

amazing breakfast and soft sheets!!!

hanging out outside the hotel who we're also staying there also my lines were dirty also the gym was dirty it

very nice facilities friendly staff good breakfast.

the laundry room gets hot.

also, loved it was pet friendly

109 wifi router was blinking like a disco ball, could not close the closet door because that left the

excellent breakfast

pool broken

did not have coin onsite for laundry, no bellman carts, wifi wasn't available, toilet tissue was hard, shampoo

and the bar was our only complaint

i was super nervous about my kids hitting their head on it and of course it happened

it felt more like an apartment building with the gym, pool, outdoor seating areas, bar, etc

pet friendly hotel with area specifically for dogs to be outside.

the free breakfast was really good

s a perfectly nice hotel, but no breakfast, no parking, etc included, and the price would warrant complimentary

room setup lighting tv option great breakfast checkout times snack bar and bar

pool was closed and too many kids in the gym area just playing on the equipment

staff and breakfast was great. shuttle to the stadium was great!!

shuttle to our son s osu graduation

coffee bar was very much appreciated