laundry machine doesn t have timer display.

the kids were really excited about the pool not being open and no hot breakfast that we thought would be available

great early bird breakfast w/several options, room had a refrigerator and microwave, fairly zippy wi-fi, nice

also, we couldn t connect to the wifi at all with any devices we were using in the room

security guard helped us with the parking situation due to the large amount of snow and the event that was

they had our things in a laundry cart

smells on second floor by laundry

breakfast was ok the pancake machine beer worked

very nice facilities friendly staff good breakfast.

dirty hallways, elevator and room services were terrible

the free breakfast was really good

s a perfectly nice hotel, but no breakfast, no parking, etc included, and the price would warrant complimentary

no laundry available.

there is no guest laundry facility, something that all hamptons usually have

the breakfast was really good and the area was spotless

00 dollar room wanted me to pay for wifi even tho it says free wifi couldn t understand the

breakfast was very nice and the staff were quick to respond

did not have coin onsite for laundry, no bellman carts, wifi wasn't available, toilet tissue was hard, shampoo

staff was very friendly, everything was very clean'the room, public spaces, breakfast area

new and clean, very good breakfast, nice gym and swimming pool, spacious room with full kitchen

we had a suite, and the kitchen & living area were both welcoming & comfortable

really nice gym

offered laundry facility

self service laundry was much appreciated during our three week stay in the usa

pool fun lobby with many people around food provided

breakfast and dinner snacks. super clean!

an easy walk to nearby venues, and the indoor/outdoor pool was excellent

would like to see laundry facilities available, as i sent clothes to be laundered and most were dry cleaned

and also maybe put a laundry room in the laundry service is to

kids were crammed up in the elevators and made me late for my appointments

the room service was convenient, the brisket sandwiches we had delivered to our room were dry and very

i got a --- dollar room had to pay 100 dollars for a pet fee

this is to include security no ppe, laundry no ppe, social distances need to be adhered to

they had only one working elevator, it was down all week, and the cleaning staff had to take the laundry and

wanted to use the laundry (advertised amenity) , but there was no way to coin changing (counter or machine) on

pop machine and laundry machine ripped me off.

wifi was really slow

fantastic view from rooftop bar with great food and cocktails

the hotel and hotel room was amazing the roof top restaurant and bar was amazing loved it

the food was fine, but the kitchen closed at 6:45p on a sunday per the person running the bar/restaurant

they have a wonderful roof top bar and walking distance to the short north

they have a shuttle service that takes you to and from the conference center

didn't like the pool was that small and no spa

they also provided shuttle service to and from his dr office and surgery center

the breakfast was above average and the staff efficient and

room temp good; staff pleasant and helpful; shuttle service a blessing

the bar/cafe area and pool

room service menu, but no prices

no room service

staff was very helpful room service was amazing.

i travel with swim trunks and used the hot tub in the pool area

i tried to order breakfast room service the next morning and the hotel front desk person was rude and angry

connivence to the fireworks .. the pool was amazing .. friendly hotel staff.. great environment

the rooftop bar was nonexistent

friendly, helpful staff comfortable beds restaurant and bar on site

the room service menu wasn't overpriced like a lot places and the $5 delivery fee was reasonable

a laundry list: - an early entry was submitted and confirmed from management on three different

enjoyed coming back from the kiss concert and relaxing with a few drinks at the bar afterwards

were suppose to do for showers and using the bathroom and she said they made an agreement with a gym a couple

rooms were big and clean. nice bar & restaurant in lobby

great breakfast

the laundry service as my clothes came back with a 'damp' smell

my kids enjoyed the pool and there plenty of amenities

kids ate free.

also ordered room service but person i spoke with forgot to ask for my room number

the gym is missing a few basics eg

in my bed room its complet for cooking and laundry

shaking of the floor and after reporting it to the staff, we were told that this happens when the laundry is

good gym and the self-laundry facilities

there is also laundry and the receptionist have coins to change

room - floor, bed, sofa was shaking probably due to some machinery as laundry room or something like that

never tried the breakfast

( pool, hot tub,gym) also, the elevator was small and seemed to be on it's last leg

bar in the hotel kitchen area was great because i didn't have to go out at night during the week to relax and

i had a reservation for the last hour from 10pm-11pm & there were over 25 people w their kids in there

had a nice indoor pool and some gym equipment but it was a small indoor gym

and they told me to go next door to do my laundry, i was there in the hotel for 13 days, but when i went store

would be nice if we got laundry bags.

they don t have laundry bags for dirty clothes

gym was being remodeled and that was not listed at the time i scheduled the trip

the breakfast was outstanding and the lady in the kitchen was so kind and nice - such a variety of food

the laundry room was modern and clean

there was even guest laundry for 1

the gym was exceptionally nice and very spacious

breakfast was grab and go, but there was a great selection

they left only 2 towels for 3 people, 2 other days they forgot to bring toilet paper or replenish kitchen supplies

great staff. bar food was good.

and the listing also said 24 hour room service which is the only reason we booked this hotel , to get there

we have three kids would have been nice to have known

the room service was served in brown paper bags, with no style or grace ! terrible!

too many xtra charges for room service.

m lounge was incredible! hotel smelled great, laundry room great and free soap was so helpful

design, nice bar in the lobby

the pool was very small.

pool was pretty small pretty high cost.

parking instruction could be

there is a laundry room to wash clothes

i liked that there was a communal laundry and there was a free

it was nice tot be able to do some laundry while on the road

no safe, no laundry service

it was nice that it had a kitchenette in the room and laundry on site. breakfast was amazing!

nicely decorated, good lighting in parking lot

pool area was kind of basic, towels here not stocked in the pool area

but the lady who ran the restaurant/bar over the weekend we were there, mornings and evenings, was terrific

both treadmills in gym broke

soaps the smell of the hotel carpeting in the halls the parking lack of places to eat close the bathroom had a

they serve the best breakfast

area, when eating breakfast the unopened carton of milk was spoiled, out steaks we ordered from room service

rooms kitchen sink flew off its base when it was turned on causing a shower of water to spray in our

location,shuttle service was great addition.love our driver.the front desk clerks where amazing.

too many kids there at this time

room was spacious, with a full kitchen and living room, and a bedroom with a super-comfortable king sized bed

kitchen staff were so friendly, i think her name was miss bernice

could have used 4 chairs in the kitchen (or at least 3)

the pool area is small

couldn t hook my ps4 to the wifi

location, cleanliness, gym, laundry, and the fact that it had a kitchen in the room so i could take care of my

the breakfast was a bonus and nice to have it along with coffee and beverages

pool , cookout and bonfire

shuttle did not run to or from airport

location, cleanliness, gym, laundry, and the fact that it had a kitchen in the room so i could take care of my

was shut down (no mention of this in the website and when you travel with kids a pool is important)

via shuttle when we stay there

close to airport, shuttle

easy access to the interstate. lots of parking. free internet.

no continental breakfast and a sub standard gym

room was next to the laundry room and when the washer reached spin cycle the noise was extremely bothersome

have been there a few times and the laundry room dryer was out of order

no laundry room

we unpacked ended up smelling of smoke, the first thing we did when we made it to our air bnb was laundry

the bathroom door couldnt physically be shut or closed, water ran from the tub continously, the laundry room

each time were told it would be 40 minutes, then an hour, and they could not help that the laundry people didn

of this property with several convienent stores within walking distance and a clean, inexpensive laundry facility

the shower was horrible wanted to do my laundry there and they had no soap or quarters

had laundry, close to airport

place was dirty, smelled bad, and we didn t even get towels because there was no power to do laundry

very close to the airport. the airport shuttle was available at 4am.

convenient to campus, great food and room service

accommodating with late check out, gym, and pretty clean

lounge & the bar area were pretty nice

i wish the restaurant and bar was open. no breakfast

the admendities of pool, gym, bottled water, breakfast, laundry & shuttle

i liked that it had a couch area, and that it had a laundry facility.

last, why so much for pet fees

clean room, spacious, pet friendly

the admendities of pool, gym, bottled water, breakfast, laundry & shuttle

still had trash and dirty laundry

friendly staff, good breakfast selection, nice indoor pool, guest laundry area, and plenty of parking

the laundry machine was

we did not get to use the self-service laundry because the dryers were un-serviceable.

on the way to the room staff had the laundry room door open and there were people standing outside of the

the laundry facilities

my room was next to laundry room used by very loud associates throughout night and early am!!

gracious with late check out and for anything else we needed

staff was amazing, rooms clean, breakfast was great.

the room was on the first floor and we could hear the gym, outdoor noise, and neighbors which wasn't the most

i love that there was laundry machines

24 hours laundry room, small gym

room was great.... comfortable and great breakfast!

the pool area was nice

perfect location, great space for kids, pool was lovely, delicious breakfast

room was very nice and loved that it had a kitchen.

the osu, nice room quiet and conformatable, and many options for food nearby, parking is plenty, breakfast is

hot breakfast due to covid but they provided a bagged option with muffin and juice

very poor quality toilet paper in the bathroom. breakfast was average.

breakfast is your basic continental menu

we arrived there was a pile of soiled laundry next to the elevator

this was evidently some sort of save the planet program so not so much laundry was generated

swimming pool was not open and the dryer in the laundry facility was out of order.

00 pet fee

inside was really cool with the tropical feel of the indoor pool

never seen housekeeping, had to go get my own laundry and toilet paper, swimming pool was not available, paid

comfortable as can be just make sure u get non smoking room up on 3rd floor is best and they have laundry service

laundry room needed fixed. bathroom a little small.

dirty rooms, roaches, guest laundry was broken very expensive for condition of the facility

the laundry room is downstairs in the lobby and the main doors that open to the floors to your hotel

the on-site laundry facilities was locked up so we couldn't use it, the vending machines weren't good and the

was no breakfast clean towels or sheets available laundry facilities broken 4 four weeks

the wifi didn't work

have cable, had to go to handicap room n smoking room bc the waa no wifi n the 1st room, no

breakfast was not offered and wifi did not work

nice selection of food, and even a corner of frozen foods/drinks/candy/last minute essentials(ie laundry and

there was no security guard for the parking lot, even though staff was aware that break-ins were a recurring

the shower had excellent water pressure, and the breakfast was delicious

it would be nice if there were some gluten free bread or gluten free bagels so we could make breakfast sandwiches

everything. clean, comfortable, kitchen if needed in the room.

- laundry service was very poor - lobby a bit cool - value for money ok but not great

dong who went out of the way in helping with quarters at the laundry

kept the bar open so we could eat due to a late arrival. very courteous desk staff.

the bar was understaffed apparently

the pool and fitness room was in good condition

liked the cleanliness of my room and the pool

parking. had to park in rear of property.

wish the bar stayed open a little later but beverages were available for purchase after hours

such friendly staff from reception to shuttle driver to cleaner

i wish that a few days parking were included with the stay for flying

have to pay for quick wifi, which is the last thing i want to do while in a hotel away from home

lobby, bar, pool, rooms where nice

my wife and i had to sleep in separate rooms and split the kids up

called the front desk to ask about parking while we were traveling

my son got a chance to get in a pool twice in any of the food places was very local not too far

no hot tub if they had a hot tub with the pool it would be perfect!

the pool area was clean

the lack of menu options and bar seating

vehicle was broken into on their property and they even had a security patrol car in their parking lot over

was a la cross tournament and lots of young kids playing with the elevators

outside lights on at all in parking lot or at doors

so the kids had to come through the bedroom to go to the bathroom and any nighttime trips to bathroom woke

free parking close to your room

the kitchen was a nice additional feature

location, breakfast, friendly staff, clean comfortable room, kitchen if needed.

no not really i m just doing the laundry and groceries shopping

pool closes to early and the staff is snobbish

kids running the halls after 9 pm is ridiculous. have respect for people!

walking distance from so many restaurants and stores swimming pool was awesome and well maintained starbucks on

my kids love the pool area

there was a self serve laundry facility

or welcoming and did nothing to volunteer any information we should know about our stay eg wifi code and breakfast

at night staff nice and polite easy check-in and check-out, even late at night well-equipped gym

wasn t cleaned snack bar in lobby barely stocked bathroom pipe not working beds not spread dirty

was a birthday party going on at the pool

the laundry room was convenient and usually available

were a little messy(always had laundry or cleaning stuff)

breakfast was good

the pool and spa was dirty and seemed like it didn t get cleaned at all.

we enjoyed using the pool and the beds had little reading lights that the kids loved to use to read before bed

breakfast was ok not enough food for guest breakfast staff not so friendly front desk staff

had a bar with a tv for sports

parking lot is not the greatest

stayed in a king king suite excellent good breakfast great staff

the kids really liked the breakfast and no complaints from the hubby

and the wifi connection was convenient

breakfast was not as good as many motels of similar price range where i have stayed.

non-smoking room smells like smoke and there s burn holes in the blankets.

room smelled bad - it was a smoking room

breakfast selection i've ever seen, hairdryer nearly caught on fire, no stopper for the bathtub

laundry facility looked like something out of third world

liked that laundry was available and i enjoyed the cheap rate

the only thing was a better breakfast

parking lot had a lot of trash.

the grab and go breakfast could use more selection

for a tournament we're not going to be there that long then night time came i understand with kids and stuff it

the grill area was great along with the pool

the pool is open untill 11pm

the kids kept taking all of the towels and throwing them on the floor as well as taking our reserved

also the second night, there were groups of people partying in the parking lot outside our window

are small laundry room dirty lots if machine didn't wk and hotel doesn't give refunds when your clothes are

i went to do my laundry everal times only to find that it was closed for whatever reason leaving me to drive

have to pay for laundry

the property was easy to access and had plenty of parking.

only that it's a good kitchen

laundry facilities consist of one washer one dryer each was 1

the dryer was not working so i could not do my laundry there

the gym was not freely accessible

it was big and had a lot of parking

addict people standing in the parking lot all night long, hallway smell like smoke, room dirty, hallway smell

microwave available anytime along with the ice machine and laundry

the laundry machines were broken had to run the sweeper ourselves

laundry room was in all dirty, the dryer didnt work properly

room smelled like cigarette smoke even being non-smoking. dryer was out of order.

-parking lot was unkept, trash all in the back

stopped up, coffee maker leaked all over the cabinet, no condiments for coffee & cost of valet parking is

the entry to the parking lot is easy to miss, but it was easy to get accustomed to.

check in staff said they had some electrical issues in the pool room so it was chilly is there, kids still wanted

the parking lot is in poor condition.

the staff at the desk and breakfast was great!! they were all very friendly and helpful.

pool not open

trash on lawn for entire stay, flat unfortable pillows, laundry room- dirty floor, trash over flowing, two of

an also game wouldn't connect to wifi

advertising pool not working dirty,spa filled in with concrete, staff lied to us ,check out after 5 hrs security

literally can t stand that the pool isn t open ever and the basketball hoops r not open

the breakfast wasn t to great, but not bad.

pet fees to high, and so was laundry mat 5 bucks a load is crazy

second shift front desk attendant was kind when explaining the laundry room door does not need a keycard

laundry room was dirty and so were the hallways

gym was horrible and our kids had to run outside as we were in town for a boxing event

price room size kitchen

how clean the rooms and hallways were free laundry great gym no pool but that was okay

laundry was free.

staff were super friendly. free laundry was nice.

fitness center and laundry area was clean

we were in town longer than expected and the laundry area was very convenient

we asked for new towels after our first night and was told we d get the later they were doing laundry

was not properly cleaned and never had clean towels and wash clothes, staff not always available, laundry was

the laundry room there are several machines that don't work and when busy there are no machines for use

full kitchen. no carpet.

didn t like i had to buy dishes and rags and dish dishes to a kitchenette that suppose to be provided i didn

can enjoy the gym and laundry services with not interrupting or waiting time meantime i was at hotel

breakfast was very good, better than expected

parking while i was gone was reasonable. great shuttle service ( prompt service) good breakfast

breakfast was hot and delicious

my wife and kids want to stay there again and i think we definitely will

longer breakfast during the weekdays

i love the shuttle bus driver. very friendly and on time.

is rare that at an extended stay they have kitchen stuff within the room

breakfast was good

location was in a good location for the event we attended, also the full kitchen and the room size was great,

loved the comfy bed and the breakfast was the best we ever had

comfortable, quiet, close to highway, parking, wi-fi and free breakfast.

the parking lot was shared with a motel and my door didn't want to close easily.

gym could be larger

parking lot little small in front, entrance shares space with adjacent motel and street or road is

the laundry facility didn

it had an area to do laundry

had to take my wet clothes to laundry mat which kicked me out(they closed)before dry thus had e erything hanging

the availability of coin-operated laundry was useful as we were traveling across the country

the laundry space was too small

we had to wait until laundry was done

filthy dirty hotel, room dirty, lobby smelled like a dirty laundry basket and marijuana guy at front desk not

breakfast excellent..staff fantastic

the elevator was out-of-order and the pool & gym were under renovations.

the breakfast was wonderful

i'm very impressed big living room, nice kitchen, nice bathroom it was very clean

they said they were fully booked; and the parking lot was more than half empty

needed a place that had a kitchen and 2 separate rooms,it was everything i needed because i was competing in

the pet friendly environment and the setup of the room

the room was awesome and spacious, the pool was clean, the breakfast was great

need to do something about the laundry area

i liked how clean it was! there was also laundry machine on sight.

pool is small, but nothing to complain about, i think all hotel pools are small

the wifi was down for an entire day.

in the evening we went swimming in the indoor pool

the swimming pool was way to small. should have smoking rooms.

bed was like sleeping on feathers location around a lot of food shops and they have a indoor pool

excellent staff spacious clean room swimming pools and breakfast

larger pool. more breakfast choices

good breakfast.

laundry services and room cards stopped working a few times

it s also worth mentioning that the laundry room has zero air circulation

a housekeeper almost ran over my foot with laundry cart

one day, there were unsupervised young people under the age of 18 playing in the fitness center room

bar area is nice & the hot breakfast is the best around the staff in the kitchen are top notch friendly & stayed

the smell of the room smelled like old dirty laundry & cigarettes

the parking lot is a little crowded

parking

location and wifi

price of the rooms , didn t have no upper level good parking , right off the highway & staff was