laundry facilities don t always work correctly and there is nowhere to get change for the laundry

very clean room and wash and dry laundry cheap ud83dude0a

the laundry facilities were great, updated washers and dryers

wifi sucked as well

wifi the fastest package is slow when most people are using it! .

they also have laundry room

breakfast in the morning was delicious

friendly staff and good breakfast ud83dude0b

the breakfast was very good

there was no wifi

we had to wait until laundry was done

filthy dirty hotel, room dirty, lobby smelled like a dirty laundry basket and marijuana guy at front desk not

location was sketchy pool was closed due to covid

we asked for and received a late check out

wifi did not work

the guest laundry facility had 1 washer and dryer out of 2 working

the pool was closed that day

loved the hot breakfast, many options to choose from

parking lot needed plowed better

no water or sanitation supplies in the fitness center....

i couldn t sleep because i thought i was allergic to the laundry soap used on the bedding

the roadway to the parking lot is terrible! needs repa ved badly

delicious wide variety breakfast

the pool was crowded but fun

tons of people hanging out in the parking lot drinking and doing donuts in there car

i booked a queen smoking room with a jacuzzi

paid parking

no pool

where the pool is supposed to be located is now a large hole filled with rocks

great wifi, it was quiet and clean

the breakfast included many hot and cold items, more than enough to get a nutritious start to the day,

pet was welcome at the facility

breakfast was great

multiple cars were broken into in the parking lot, staff seemed to not care, no offer any help to those effected

pool not running

on site laundry was clean and worked

eggs for breakfast sheets and blankets were dirty asked for different room nothing walked me to laundry and

it was convenient, reasonable and pet friendly

parking lot

pet friendly rooms and free convenient parking

costs $2 to wash and $2 to dry in laundry facility and there are no gluten free options for breakfast (like

dryers in laundry room didn't work had to use pubic laundry

smelled like people smoke in the rooms or the staff in the closet/laundry area

no i didn't have complaints they even had a laundry room.

there was never breakfast as advertised. i smelled coffee but only saw it in the laundry area.

sized rooms and the refrigerator and the microwave, big sized tv's, office use of the computer, laundry, free

great size king suite, comfortable bed, wonderful breakfast

strange people hanging in parking lots. someone vomited right next to my truck.

the pool was closed

breakfast was excellent

it smelled in the room like dirty laundry

comforter (apparently nobody does laundry on sundays and they don't have extras)

there was a male staff member pushing a laundry cart, he was walking behind my son and i

the wi-fi did not work the whole 3 days the people in room 324 stole stuff from us while doing laundry and the

convenience easy to use app online safe parking

the laundry was not working

i also used their laundry facility while i stayed for 4 nights which was another bonus for anyone that doesn

parking and entrance at light

used the gym every day, while small it was awesome to break and sweat and do a workout while on the road

clean, microwavable breakfast sandwiches, free coffee in room and very clean room.

our room was missing our luggage rack, laundry bags, and do not disturb sign

no laundry bag

housekeeping was not available to change the bedding so someone from laundry came

when the staff gave us a different room, the wifi didn t work in that part of the hotel

the breakfast was great and fresh every morning. the staff was very friendly and respectful.

the parking lot was covered in snow and ice

staff was very friendly and was able to move me from a smoking room to a nine smoking room the next day cause

didn't like how the spa still had hair in it and the fridge was dirty and there were crumbs all on the top of

is in the same parking lot as a waffle house restaurant

we had the king size bed with the spa tub.it also had a mini frige and miscowave also.

clean, close to where i needed to be, laundry available, full size iron and ironing board.

parking lot is just barely large enough for the rooms if guests arrive with more than one car per

the gym didn't stock workout towels or water.

were there after a snowfall, and the parking lot hadn't been cleared very well which left very limited parking

breakfast was scrambled eggs, bacon, turkey sausage plus the usual hie items

had a nice kitchen area in the room

i had room 231 which was right over pool and was very loud when kids were playing which is fine and i love kids

large rooms, kitchen, full size fridge, pool.

paid for a kitchenette suite with no kitchen the same microwave and refrigerator that you would get in any

parking lot was in the back so you had to walk around the building to the front door, the carpets

pool and fitness centers ok

the location was good. quiet. the lobby was inviting. safe parking.

so glad there was a hot tub so i could relax while kids played in pool

breakfast a little lacking

service, gym, breakfast, pool/hot tub

swimming pool was not open and the dryer in the laundry facility was out of order.

we arrived there was a pile of soiled laundry next to the elevator

this was evidently some sort of save the planet program so not so much laundry was generated

the pool was nice and warm

they charge a pet fee and pet deposit, which it not listed on the site

the laundry room gets hot.

parking for the hotel was crowed late at night due to casino.

good breakfast with a large variety of foodds

the pool was closed for

hurt my back the next day was sore , needs a new mattress in that room , took my grandkids for spring break to

there is also laundry and the receptionist have coins to change

in my bed room its complet for cooking and laundry

shaking of the floor and after reporting it to the staff, we were told that this happens when the laundry is

room - floor, bed, sofa was shaking probably due to some machinery as laundry room or something like that

good gym and the self-laundry facilities

my room was next to laundry room used by very loud associates throughout night and early am!!

the laundry facilities

very clean, great staff, variety of food at breakfast, good location

old room facilities, gym wasn t properly equipped (no towels, no desinfection liquid, no mats)

the lack of some amenities, especially a swimming pool and cramped parking spaces.

no restaurant and no places close by unless to go back to the airport. the pool was closed.

were random people in the parking lot blaring their music and partying

00 for a pet in room in addition to room fee

i had to leave really early to get on my plane and they went to the kitchen to bring me something for breakfast

kitchen was very bare

delicious breakfast lots of choice and friendly

no places to eat close by. pool water temp was too cool to swim.

breakfast was excellent with healthy choices

such friendly staff from reception to shuttle driver to cleaner

7:30 an he says we limited towels really know y'all doint y'all got my money they only went to pool 2 times

- laundry service was very poor - lobby a bit cool - value for money ok but not great

dong who went out of the way in helping with quarters at the laundry

was there to pick up a person and their shuttle was an easy way to get to the airport an back

the airport shuttle made my stay so convenient

pool was very cool. unable to swim and was really counting on it

the laundry room cost way too much!

has a laundry room if you need to wash clothes

not easy to get into parking lot

was in the same parking lot as a strip club

banging wifi 6

the laundry service as my clothes came back with a 'damp' smell

love that kids eat free

the kids enjoyed the pool. easy check in. friendly staff

free access to the gym and pool

the room our kids got was not very clean

room service was delicious and affordable for the portion

color scheme room service was tasty and fast

food was amazing from the restaurant and bar

the free perks! was given two $12 passes to the hotel bar with my room key!

and the listing also said 24 hour room service which is the only reason we booked this hotel , to get there

hotel gym is only ok

there are no pool and spa at the hotel which we feel unhappy about the staying

the rooms and food were delicious, we loved to have the option to order room service, it was fast and delicious

very close to the airport. the airport shuttle was available at 4am.

beds not good. loud kids in hallways.

can enjoy the gym and laundry services with not interrupting or waiting time meantime i was at hotel

seating area with couch, desk, kitchenette

only bad experience is i think i may have gotten food poison from the breakfast served sunday morning

the pool was lack luster, hot tub broken, and the kids birthday parties were very overwhelming

we didn't make it for breakfast but overall the room & area was safe, nice, and quiet

shuttle service, great staff, pretty good, complementary coffee, quiet.

the free breakfast was nice and included bacon and hard boiled eggs - not just toast and pastries

quiet floor/building, kitchen updated, suite layout nice

no inside pool or hot tub

breakfast was good

fitness center and laundry area was clean

free laundry facilities

it has a lot of nice amenities like a gym, laundry, a little store area, and small appliances you can check

laundry room, fitness room. rooms were very nice and updated. price was in reasin.

we were in town longer than expected and the laundry area was very convenient

was in parking lot taking smoke break

pool was not open

the only con was that their bar is closed due to low staffing

our family also enjoyed the pool

entire time there were arguing and fighting in the parking lot and police being called

the evening get together with open bar is a really nice idea

nice clean,comfortable beds,breakfast was awesome,staff friendly,great pool

breakfast and two room to separate me and my son

from the front desk, to housekeeping to the kitchen staff

kids, tons of them unsupervised in the pool and using jacuzzi like a baby pool.

comfortable room with balcony. good gym and close to the airport.

a free continental breakfast would of been nice.

was there for volleyball tournament and breakfast didn't start until 7

there is not enough variety f0r breakfast

ample parking. great water pressure.

the laundry machine was

friendly staff, good breakfast selection, nice indoor pool, guest laundry area, and plenty of parking

we did not get to use the self-service laundry because the dryers were un-serviceable.

on the way to the room staff had the laundry room door open and there were people standing outside of the

still had trash and dirty laundry

location, cleanliness, gym, laundry, and the fact that it had a kitchen in the room so i could take care of my

pool , cookout and bonfire

rooms were clean and roomy with the small kitchen

i loved the convenience of the kitchen in the room

don't like styrofoam plates and plastic cutlery in the breakfast area

the pool was amazing the room location the view from my window

room service breakfast was very good

my daugthers were able to go to sleep with us talking, however apparently the next door neighbors kids were

the windows were boarded shut due to riots near statehouse, no bar or restaurant open??

the rooftop bar was nonexistent

place was dirty, smelled bad, and we didn t even get towels because there was no power to do laundry

us two towels no washcloths so i had to share a towel with my friend all weekend and then the laundry facility

on carpet in room and on stairs no face cloths available and front desk admits there was no laundry done beds

the shower was horrible wanted to do my laundry there and they had no soap or quarters

computer area, located near the breakfast seating area, had a whole hamper of someone s dirty laundry sitting

a laundry list: - an early entry was submitted and confirmed from management on three different

a nice big lobby with bar and great breakfast buffet in the morning

i believe it is the only columbus downtown hitel with a full kitchen

bed was so comfortable breakfast bar was delicious

large room with a full kitchen

pool not open

hotel employee was so nice. helped us with parking

pool was closed for painting. ud83dude29

i was able to print for free and the wifi was a little choppy

close shuttle to the airport, with extended parking option

i liked that it had a couch area, and that it had a laundry facility.

the admendities of pool, gym, bottled water, breakfast, laundry & shuttle

the admendities of pool, gym, bottled water, breakfast, laundry & shuttle

comfortable and clean room. amenities of good breakfast, gym and pool. plus free parking

the indoor pool room was cold. the staff act stuck up

they had only one working elevator, it was down all week, and the cleaning staff had to take the laundry and

pop machine and laundry machine ripped me off.

wanted to use the laundry (advertised amenity) , but there was no way to coin changing (counter or machine) on

this is to include security no ppe, laundry no ppe, social distances need to be adhered to

cold floor. very little carpet. would not be staying there again.

it would have been nice to be able to order room service

my kids also really enjoyed how pleasant they was

great location and wonderful staff! clean rooms my kids loved the pool.

room service menu, but no prices

pool didn't seem to be that clean it had floating hair in it and the jacuzzi walls did not look so

the hotel and hotel room was amazing the roof top restaurant and bar was amazing loved it

fantastic view from rooftop bar with great food and cocktails

they have a wonderful roof top bar and walking distance to the short north

the food was fine, but the kitchen closed at 6:45p on a sunday per the person running the bar/restaurant

offered laundry facility

self service laundry was much appreciated during our three week stay in the usa

stay was great until my last night there, it was a ton of kids next door to my room, i got no sleep

the bar after the hockey was great and the food was good

pool fun lobby with many people around food provided

and also maybe put a laundry room in the laundry service is to

would like to see laundry facilities available, as i sent clothes to be laundered and most were dry cleaned

allowed pets

room service was ok when ordering food

gym is way too small.

no laundry available.

there is no guest laundry facility, something that all hamptons usually have

i was traveling with three young kids by myself, and i loved how close it was to the convention center without

second floor pool the slippery cold ground needs a bit more solution clear i guess yet not dirty otherwise very

not really a nitpicker, but if we didn't love something, it would be breakfast

was beside laundry room and heard loud buzzing most of the morning

the plus for me were the laundry

perfect location. free laundry. kitchen

the laundry facilities were great. plus the borrowing cupboards are such a good idea

the laundry room was nicer that my own

ice machines and coin op laundry available

to rethink no blinds in windows, flood lights in parking lot shined in windows all night, did not get any sleep

was very comfortable and the breakfast was good

the blinds didn't close properly so our room was lit up all night from the parking lot lights

parking lot was extremely small, and super tight.

all staff were courteous and understanding (i was embarrassed to require help with the laundry' and, was greeted

very nice place well kept. pet area is great staff is friendly and helpful

liked having parking right in front of my room

didn t eat breakfast only coffee

i liked that each room on the first floor has an individual parking spot in front of your room door which makes

the laundry facilities cost way too much!!! it was $3.50 to wash one load and $3.50 to dry!!

the staff, the pool , but the bar was my favorite.

breakfast. 12pm checkout. pool open until midnight.

i really liked that there was a wet bar available on site

enjoyed the pool & spa

near restaurants. had breakfast. had laundry.

room was close the where the workers get their supplies & do laundry- they often keep the door open which carried

how rude check out day the family's and i needed lotion seen the laundry door open i requested 3 lotion she

clean, everything was easy parking, check in, breakfast

who takes care of the breakfast buffet, is a wonderful asset to your team

spa tub was in bathroom, not in bedroom as i thought from the pictures

was a feature on the spa tub that the cover came off an sprayed water all over me and the bathroom

we enjoyed our hot breakfast, yet it was lacking in choices

i really enjoyed the breakfast in the morning

the young lady at the fro t deal was friendly and helpful with parking ideas for where we were going

no wifi it was

parking was a little tight...

pool was closed

our bed was comfortable and the pool was nice and relaxing

i wished the swimming pool could of been open.

laundry services available & pet friendly

minor' with the tv had streaming service the dryer in the laundry didn't have temp buttons' they were colors,

lots of parking and great breakfast options

i just enjoyed their evening social air and their breakfast.

some discrete ashtrays out in the parking lot. away from the building

that when i did laundry i seen a big roach in the washer machine

they wouldnt give me clean sheets becus they said they where under staffed and laundry was backed up

com it said that there was laundry but there wasnt

needs a laundry facility!!

laundry room closed off due to broken washing machine(s), and broken ice machine in the same area

the queen rooms were a nice size & they fit my party of 8 kids, especially with the sofa bed

no breakfast included. but that just means it was really nice. :)

room coffee and toiletries not replenished after day 2, pool filthy/health hazard, staff in gym

the bistro has awful breakfast

was baseball night and packed, i want the kids to have fun don t get me wrong but they was running up and down

the pool could have been bigger

hot breakfast, for those watching their weight, for those who like a lighter breakfast and for kids who enjoy

breakfast needs to improve

pool closed for maintenance wasn't told when booking

weekend overnight was very noisy; kids running up and down hall way.

patio and pool area, i loved but other guest were dirty leaving trash and beer bottles every were

room darkening shades, comfortable beds, nice facilities, delicious breakfast (pancake maker, too

was disappointed they didn t have a hot tub by the pool

breakfast starts early enough and it's good

the bathroom was filthy behind the toilet area and floor. the breakfast was sub par.

retired from the hotel industry after 23 yrs doing everything from laundry to front desk

the lobby was big and even had a pool table

add bacon to breakfast and it would have been perfect

nice gym, good breakfast, new furnished rooms

towels provided at pool

also, men were hanging around equipment trucks in the parking lot after dark

had parking for trucks

hardwood floors 2) smoking upstairs even for handicapped people like my husband and i 3) no hot water until late

parking was good . well lit.

convenient good value. pet friendly

it had laundry.

staff was courteous, on site laundry, room large and spacious.

plug didn t work so my phone died the floor didn t look swept and laundry room right now t to my room was

liked, the laundry room, washer and dryer was good.

like that u can do ur laundry there and the roll in showers was clean and live that there pet

you can not do laundry there anymore and no hot tub

picture online showed laundry facilities, but there were none

good breakfast

wifi was cutting in and out

pool temp 35-40 degrees, on monday breakfast was supposed to be open closed at 8:30am front desk stated it closed

now dryer on site working like they said for laundry pool door was

guest laundry available

loved the staff and the breakfast, pool and work out on site and laundry as well it was perfect i definitely

were on first floor and the roll down blind did not block light coming in from parking lights

the pool was very clean, and the staff was very friendly and polite and professional

laundry machine doesn t have timer display.

the fitness center appeared larger in the virtual tour. the parking was very full!

the location was kind of off. guys in the parking lot trying to get money off the visitors.

i am not a pet friendly person and no pets were walking without a leash and i really appreciated that due to

the kids were really excited about the pool not being open and no hot breakfast that we thought would be available

did not have coin onsite for laundry, no bellman carts, wifi wasn't available, toilet tissue was hard, shampoo

breakfast hours through the week ended at 9am, which seemed a little early.

cold pool temp and no hot tub.

the hotel room was beautiful with a view, room and hotel clean, comfortable bed, pool and gym were functioning

big room, clean and pet friendly.

nice selection of food, and even a corner of frozen foods/drinks/candy/last minute essentials(ie laundry and

breakfast was fantastic, getting to the hotel was not easy

my kids absolutely loved the pool, too

lobby bathroom was small & breakfast didn t start until 7 am, so we were unable to eat any because we had to

staff , rooms were extremely clean , breakfast was fantastic

liked shuttle service offered to conv site

the tv in our room was in a weird spot. breakfast bar was ok.

coffee bar was very much appreciated

our kids were very excited about a pool, but it was so small that with only a few others groups there

beautiful hotel with friend staff, breakfast and a bar