parking was full, but there were two weddings going on in the area

did not eat breakfast.

no breakfast due to vivid 1o

coffee/light freebie breakfast?

the pool was closed, the bar and breakfast were basically non existant.

laundry, location, beds

not much regarding breakfast and paid wifi.

there was a lit of cars in the parking lot but was able to find a place to park.

also, parking was impossible

like coffee shops, gas stations, there was even a car wash and oil change place basically in the parking lot

i went to do my laundry everal times only to find that it was closed for whatever reason leaving me to drive

are small laundry room dirty lots if machine didn't wk and hotel doesn't give refunds when your clothes are

have to pay for laundry

there were dogs and people smoking

smoking of different kinds

wish the pool would open a little earlier

kids on my floor running, also up early making alot of noise.

which had kids running up and down the halls

my kids had fun swimming

we enjoyed the variety at breakfast

shops, restaurants, and fun places for the kids

the hotel gym is the best i ve ever seen in a hotel

provide enough breakfast food for guest

though we had no sign out there saying we didn t want it cleaned so we ran out of towels and kitchen area

pool area was off the chain kids running everywhere being obnoxious parents just not watching

liked that laundry was available and i enjoyed the cheap rate

laundry facility looked like something out of third world

breakfast was a grab and go which wasn't revealed until after i booked the hotel

we encountered during our overnight were pleasant and helpful with extra pillows and getting y wifi

only thing i would change is we got there way before 3 and had to sit out in the parking lot to wait to get in

free breakfast nice rooms quiet

the room was spacious and clean. the bed was comfortable. breakfast was adequate.

check in, friendly and helpful employees, superb suite complete with kitchen, clean, good breakfast

the breakfast needed more variety. not much the family would eat.

breakfast was good

pool need to stay open late because it s indoors.

staff were nice the location was good we loved breakfast ud83dude0a the kids loved the pool but for me it was

gorgeous flowers outside and great parking

the staff is excellent, facility so clean, lovely breakfast and bonus a heated pool and gym

close shuttle to the airport, with extended parking option

how clean the rooms and hallways were free laundry great gym no pool but that was okay

liked that they were able to give me the same room for an extended stay and the free laundry facility they have

staff were super friendly. free laundry was nice.

rooms were nice for the price as far as suites go, everything stockex d down to shampoo and laundry basket, dish

it has a lot of nice amenities like a gym, laundry, a little store area, and small appliances you can check

can enjoy the gym and laundry services with not interrupting or waiting time meantime i was at hotel

we were told to walk through the parking lot to their sister hotel in our swimming suit to swim in their small

love the fact the shuttle bus came to the airport to pick me up

we didn't make it for breakfast but overall the room & area was safe, nice, and quiet

pool was closed for one of our nights which really disappointed the kids although they did direct us to an

no not really i m just doing the laundry and groceries shopping

it was very clean, pet friendly and room service was amazing.

i love kids, but when you go to get away with your spouse, you don't want to be woke up at 6am from kid's

my kids were very disappointed

the gym is nice as well

were a little messy(always had laundry or cleaning stuff)

the laundry room was convenient and usually available

check-in, extra requests made available (crib and sheets for sofa bed), and yummy breakfast

staff was extremely helpful and kind with assisting in early check in and late checkout

good breakfast and it was nice to come in at night and make tea or hot chocolate

no hot tub or indoor pool

the kitchen was a nice additional feature

breakfast, staff, parking, kitchen, fridge, stove, microwave, temperature, quietness all good.

we loved the court area, pool, hot tub, and the propane fireplace

appreciated having breakfast included

clean quiet even though the parking lot was full.

the location was good. quiet. the lobby was inviting. safe parking.

also difficult to turn into and leaving parking lot because of all the traffic and no traffic light there

loud and with a fight breaking out, which later police had to respond to clear out, even from the parking lot

pool and fitness centers ok

nice selection of food, and even a corner of frozen foods/drinks/candy/last minute essentials(ie laundry and

was wonderful, breakfast was very good, rooms were clean and well stocked and parking was convenient

breakfast was good and fresh. we liked that the eggs were real!

too much chlorine in the pool

there was no security guard for the parking lot, even though staff was aware that break-ins were a recurring

our boys loved the pool

security in the parking lot.

breakfast wasn't good

vehicle was broken into on their property and they even had a security patrol car in their parking lot over

was a la cross tournament and lots of young kids playing with the elevators

there was a self serve laundry facility

wifi did not work

parking lot isn t safe

parking was a challenge.

was a birthday party going on at the pool

i loved everything about the atmosphere and the pool was amazing. our room was very appealing.

didn't go to the pool or gym

the parking is good

ample parking for me and my small trailer

pool could have been bigger.

very good breakfast and very friendly staff

has parking good breakfast

didn't get room service on sunday

the beds were comfortable the pillows were nice we enjoyed the pool the kids had a really good time i felt safe

breakfast was okay and easy to fix which was great but the location was even better

clean, close to where i needed to be, laundry available, full size iron and ironing board.

nice pool and huge hottub

clean and friendly staff. great breakfast

breakfast was good. hot tub was nice! room service was great!room was close the pool.

we found & booked the holiday inn express and caught the shuttle at the airport

dong who went out of the way in helping with quarters at the laundry

- laundry service was very poor - lobby a bit cool - value for money ok but not great

shuttle service was great, and the location of the hotel put it no more then a mile away from where

kept the bar open so we could eat due to a late arrival. very courteous desk staff.

he was the cook, but realized the bar tender/ hostess was backed up and was wonderful in making sure customers

the kitchen was fully stocked with silverware, dinnerware, glassware, pots & pans etc

of been nice to have the bar still running, and the pool really needs to be heated, and have music

have to pay for quick wifi, which is the last thing i want to do while in a hotel away from home

were random people in the parking lot blaring their music and partying

lobby, bar, pool, rooms where nice

it's very clean, the rooms are spacious & comfortable, excellent location, airport shuttle, & complimentary (

there were no chairs there and asked if i could get a chair in order to sit ans watch the kids

would ve of enjoyed a great breakfast. but understand the covid

ease of use for example charge station, lighting and shuttle service.

shuttle to the airport started early and ran late

laundry services and room cards stopped working a few times

it s also worth mentioning that the laundry room has zero air circulation

a housekeeper almost ran over my foot with laundry cart

bar area is nice & the hot breakfast is the best around the staff in the kitchen are top notch friendly & stayed

clean room. great breakfast

this was evidently some sort of save the planet program so not so much laundry was generated

swimming pool was not open and the dryer in the laundry facility was out of order.

we arrived there was a pile of soiled laundry next to the elevator

comfortable bed. nice and friendly staff. clean. my son loves the continental breakfast.

inside was really cool with the tropical feel of the indoor pool

still had trash and dirty laundry

we did not get to use the self-service laundry because the dryers were un-serviceable.

friendly staff, good breakfast selection, nice indoor pool, guest laundry area, and plenty of parking

on the way to the room staff had the laundry room door open and there were people standing outside of the

the laundry machine was

i liked that it had a couch area, and that it had a laundry facility.

the admendities of pool, gym, bottled water, breakfast, laundry & shuttle

man at the desk called for the shuttle and it was there in minutes to take us to the airport

i speed tested the wifi, and it was pretty good

property was clean, breakfast was delicious. staff was friendly and informative.

us two towels no washcloths so i had to share a towel with my friend all weekend and then the laundry facility

computer area, located near the breakfast seating area, had a whole hamper of someone s dirty laundry sitting

each time were told it would be 40 minutes, then an hour, and they could not help that the laundry people didn

laundry room gets missed lack of breakfast

of this property with several convienent stores within walking distance and a clean, inexpensive laundry facility

also, the shuttle taking us to the easton

hotel gym is only ok

beds not good. loud kids in hallways.

convenient to airport, shuttle to airport, was able to leave my car there while i was gone.

very close to the airport. the airport shuttle was available at 4am.

free shuttle from the airport took over 50 min to pick us up

no free breakfast

the kids from the hotel kept knocking on my door..

we were told the shuttle would take us to the airport we were given times to choose from and when we came to

what we paid, breakfast should have been included

location, cleanliness, gym, laundry, and the fact that it had a kitchen in the room so i could take care of my

liked the kitchen and living room

the pool was being repaired but was completed before the end of our stay.

i loved the room and the kitenette. i would have liked if the kitchenette had a blender

shuttle did not run to or from airport

breakfast and location was great

our cars at the hotel for free for the week during our trip, saving a lot of money on airport parking

the dishes, stove and kitchen was dirty

gym only had 10, 15, and 45 lbs weights. :/

i love my kids enjoyed themselves at the pool

the swimming pool wasnâ ? ? t open, and kids ran the halls

the pool was slippery and two kids fell.

from the front desk, to housekeeping to the kitchen staff

we also had our own kitchen space with fridge, microwave and table

we went to the on-site lounge to eat and was not able to because they had already closed the kitchen down 45

the 2 ladies working in there were great, the breakfast was just ok

wifi and tv

of the room (including the bedding, which i am super picky about), the quality and variety of the breakfast

due to covid only 6 people permitted in pool area so we were unable to swim.

the pool was tiny, but definitely sufficient for the kids to splash around

the complimentary breakfast and dinner.

my kids enjoyed the pool and the

that the pool heater was broken and we didn't get to swim-even though inside pool water was still too cold

the breakfast was yummy and had good options for all

the room was comfortable. breakfast was good.

housekeeping was not available to change the bedding so someone from laundry came

no laundry bag

our room was missing our luggage rack, laundry bags, and do not disturb sign

the breakfast was great and fresh every morning. the staff was very friendly and respectful.

hotel employee was an amazing breakfast host. he made sure i had everything i needed.

the laundry was not working

i also used their laundry facility while i stayed for 4 nights which was another bonus for anyone that doesn

kids running in hall at minute and staff knew it and did nothing

noisy it was a basketball tournament and we where on a floor with all kids running up and down the hall all

pool was okay

loved that the pool and exercise room were open and that there was a laundry room for guests

only 5 handicap parking spots and the elevator call but was inop and the front desk acted like it was a pain

pool was the perfect temp, the hot tub alcove was very fancy and relaxing, check in was quick and

friendly staff, clean, great breakfast

it's a little challenging finding the parking lot entrance.

you have to bring your own 16 quarters to do one load of laundry

the laundry room only accepted quarters with no option to pay with a card or offer a change machine

the laundry crew washed clothes for me at no charge because i dirtied a specific shirt i wanted to wear

amazing pool area very kid friendly good breakfast and the staff were great

the breakfast was not good

microwave available anytime along with the ice machine and laundry

they also had no laundry

costs $2 to wash and $2 to dry in laundry facility and there are no gluten free options for breakfast (like

smelled like people smoke in the rooms or the staff in the closet/laundry area

no i didn't have complaints they even had a laundry room.

dryers in laundry room didn't work had to use pubic laundry

laundry room was in all dirty, the dryer didnt work properly

the laundry machines were broken had to run the sweeper ourselves

parking lot

i had prepaid; however, i was told i had requested a smoking room (i did not) and that i had to give them a $

even in our non smoking room we could smell smoke seeping from vent of the restroom.

eggs for breakfast sheets and blankets were dirty asked for different room nothing walked me to laundry and

on site laundry was clean and worked

needs a makeover pool too packed w kids running and jumping wild. not able to relax

not have breakfast

mean, room smell, breakfast closed early i had kids they couldn't even get something to eat, bed very

laundry facilities consist of one washer one dryer each was 1

the dryer was not working so i could not do my laundry there

addict people standing in the parking lot all night long, hallway smell like smoke, room dirty, hallway smell

wifi was very fast.

when i checked in the evening, there were people outside fixing cars in the car parking

the fitness area, pool, breakfast, and laundry were all excellent.

bed was extremely broke down the dispenser was broken for laundry detergent so i went to service desk and the

breakfast & dinner was awesome

parking was well lit, the facility was clean, the rooms were clean, the breakfast and dinner were

nice equipment in gym

sized rooms and the refrigerator and the microwave, big sized tv's, office use of the computer, laundry, free

and the refrigerator and the microwave, big sized tv's, office use of the computer, laundry, free breakfast,

great size king suite, comfortable bed, wonderful breakfast

parking lot was horrible

great breakfast

view wasn't anything special just the mini golf place next door which got very loud during the day from the

the location is amazing. rooms was clean. staff was awesome. pool was warm.

breakfast place is small and would fill up very quickly.

breakfast was more than adequate

were wonderful staff at the desk and in the breakfast area

and it was a bonus that i could wash and dry our chlorine filled clothing for free in their laundry room

the free laundry, workout was nice and enjoyed the hot tub

the free laundry and the like onsite store area in the lobby..

laundry facility was great!

can't believe it had an indoor heated pool, free laundry service, and a full size refrigerator

we asked for new towels after our first night and was told we d get the later they were doing laundry

the laundry room there are several machines that don't work and when busy there are no machines for use

was not properly cleaned and never had clean towels and wash clothes, staff not always available, laundry was

noise and a lot of drugs addiction and drunk drivers in parking lots make noise.

the price, location, and the wifi.

pet fees to high, and so was laundry mat 5 bucks a load is crazy

second shift front desk attendant was kind when explaining the laundry room door does not need a keycard

laundry room was dirty and so were the hallways

friendly front desk, plenty of parking, and comfortable beds

driveway into location was awful almost ruined my car. also parking was not great

the laundry facility didn

the laundry space was too small

the availability of coin-operated laundry was useful as we were traveling across the country

it had an area to do laundry

had to take my wet clothes to laundry mat which kicked me out(they closed)before dry thus had e erything hanging

trash on lawn for entire stay, flat unfortable pillows, laundry room- dirty floor, trash over flowing, two of

the bed was extremely comfortable, couch was perfect, and the kitchen was top notch

quiet out there well lit parking lot at home feeling and staff responds to your needs right

no basketball court or pool but i seen you guys fixing it so can t wait

literally can t stand that the pool isn t open ever and the basketball hoops r not open

was a giant empty laundry tub and trash outside of our room's door collecting water from the dripping ceiling

i call the day of to check and see if the pool was full so that me and the kids can get our full experience the

was not a fan of the mirrors by the spa tub

little dated, parking was tight and in hotel breakfast wasn t available, just coffee

the entire team was wonderfull but especially james who was tending the bar he was beyond excellent

cleanliness, parking, room size, guest laundry availability

bug in the laundry room, bathtub did not drain, the washer and dryer was having issues working correctly

one of the laundry rooms was under repair

by a busy laundry room and very noisy and had to be move two times and carbon monoxide alarm went off at 4 a

outdoor lighting on parking, perhaps a security guard or more staff on site felt like front desk girl was working

gym was great

bar area and lobby. gym, airport shuttle.

clean. friendly staff. love the pool and patio.

renovations which i know are necessary and loud kids on our floor late at night

was surprised that this hotel is listed as pet friendly, but lacks an assigned area for dogs

free laundry on-site was a bonus

the room and the breakfast and convenient laundry facilities

not being charged to use laundry facilities

very clean and well managed! rooms are comfortable with a little kitchen

pool was closed which on the website didnt mention that , but there's absolutely nothing wrong with

pool hours or other things you offered like laundry and work out room

room has no safe and no laundry pick up or luggage services

lots of washing machines and dryers in the guest laundry room

very friendly staff,on site laundry, huge breakfast selection both hot and cold options

pool area was really nice

laundry room was out of order :( the pool is an indoor pool, no ventilation inside so it's

the laundry room on my floor was out of order

wish there was free breakfast and more laundry rooms that had a change dispenser and a a vending machine to buy

ice machine and laundry out of order

great room size, nice pool, friendly staff, great location, easy check in and late check out.

was a lot of space to put our things in the room, the refrigerator and microwave, the tv and wifi worked good,

great wifi, it was quiet and clean

the fridge was leaking all night .had a lil pool in the middle of the room

and to top it all off for a non smoking facility you get choked out from the smell of pot in the rooms and on

up the tub, the bathroom door looked as if someone tried to kick it in, beside the room being poolside i wouldn

the fitness center and laundry were great amenities, as well as the outdoor area

kitchenette and the laundry facilities

the laundry was

the laundry facilities are free with stay

free laundry was a huge bonus as well

i couldn t sleep because i thought i was allergic to the laundry soap used on the bedding

the fresh strawberries at breakfast were very, very good.

the pool and exercise room was closed but for repairs

all the ppl that hung around the parking lot

the roadway to the parking lot is terrible! needs repa ved badly

the laundry room is downstairs in the lobby and the main doors that open to the floors to your hotel

laundry room needed fixed. bathroom a little small.

never seen housekeeping, had to go get my own laundry and toilet paper, swimming pool was not available, paid

comfortable as can be just make sure u get non smoking room up on 3rd floor is best and they have laundry service

there wasn t even the decency or respect to talk in the laundry room

the on-site laundry facilities was locked up so we couldn't use it, the vending machines weren't good and the

was no breakfast clean towels or sheets available laundry facilities broken 4 four weeks

when i went into the room it was supposed to be a non smoking room but reeked like an ashtray, but that was

i had school work to do and the wifi never worked

wifi connection kept kicking me out and i couldn't do any of my online work i needed to complete

we had to wait until laundry was done

filthy dirty hotel, room dirty, lobby smelled like a dirty laundry basket and marijuana guy at front desk not

no wifi elevators out of order! rooms modly!

breakfast was good, and promptly started at 6 when we needed it to, close to airport, kids used pool, fresh

the breakfast was wonderful

they have laundry service but not any coin machine or change at desk

term, as the units have 2 burners, a kitchen sink, microwave, full size fridge, and access to laundry in the

in house laundry was a plus

term, as the units have 2 burners, a kitchen sink, microwave, full size fridge, and access to laundry in the

stayed on the smoking floor and my room had a strong smell of urine in the carpet, the blinds were broken and

they had our things in a laundry cart

smells on second floor by laundry

breakfast shut down 15 min early....late breakfast goers out of luck. not pet friendy

central location, cleanliness, breakfast

breakfast was ok the pancake machine beer worked

was freezing, elevator walls were extremely dirty, one dryer in laundry room wasn't working and there was no

snowed in so i needed to use guest laundry. half of the machines weren t working.

nice pool and gym too

not having a sink in the kitchen area was inconvenient

very spacious room, modern interior, good looking bathroom, free parking.

laundry machine doesn t have timer display.

i liked the pool gym and free breakfast

were very nice, hotel was very clean, pool and workout room was perfect and loved the breakfast

location very close to business i had to attend to, breakfast was good, many choices

the fitness center appeared larger in the virtual tour. the parking was very full!

i asked for four quarters in change to use the laundry room, she said she had none

wifi was awful. .2 megabits per second is something from the last century.

i also liked the convenient breakfast

no meat for breakfast but ok

convenient location to downtown columbus and ample parking